Lexmark 762 - Manuals

8 CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone, during a lightning storm. • The power cord must be connected to an electrical outlet that is near the product and easily acce...

9 The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure...

10 The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom. Without a network cable or high-capacity output finisher installed Federal Communicat...

13 2 More about installing drivers Installing drivers for local printing The printer driver is software that lets your computer communicate with your printer. The procedure to install drivers depends on the operating system you are using. Use the following table to find driver installation instructi...

14 5 Insert the drivers CD. If the CD launches automatically, click Exit to return to the Add Printer Wizard. 6 Specify the location of the custom printer driver on the drivers CD. The path should be similar to the following: X:\Drivers\Print\Win_9xMe\<language> Where X=the letter of your CD-R...

15 5 In the USB Printer Selection section, click Change. If your printer does not appear in the USB Printer Selection list, make sure the USB cable is properly connected and the printer is turned on. 6 Select the name of your printer, and then click OK. Your printer appears in the original Printer (...

16 c Look under the Standard Serial (or Serial Option X if you installed a serial interface card) heading to find the serial parameters. Installing a printer driver You must install a printer driver on the computer that is connected to the printer. 1 Insert the drivers CD into your CD-ROM drive. It ...

17 Installing drivers for network printing Printing a network setup page If the printer is attached to a network, print a network setup page to verify the network connection. This page also provides important information that helps you configure for network printing. Note: If an optional MarkNet pri...

18 Supported network printer ports • Lexmark network port For basic printer functionality, you can install a system printer driver and use a system network printer port, such as an LPR or a Standard TCP/IP port. The system printer driver and port let you maintain a consistent user interface for use ...

19 Macintosh Note: A PostScript Printer Description (PPD) file provides detailed information about the capabilities of a printer to your Macintosh computer. To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and either create a desktop ...

20 b Choose Printing Change Setup. – If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is correct for your printer, printer setup is complete. – If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is not correct ...

21 3 Printing Understanding the printer operator panel The operator panel has five buttons, a display, and a light that flashes when the printer is processing a job indicated by the Busy message. Operator panel buttons Button Function Go Press Go to: • Return to the Ready state if the printer is off...

22 See the menu map for a brief overview of the printer menus available from the operator panel. Sending a job to print To print a job from a typical Windows application: 1 Open the file you want to print. 2 From the File menu, select Print. 3 Verify that the correct printer is selected in the dialo...

23 Canceling a print job From the printer operator panel If the job you want to cancel is printing, and Busy appears on the display: 1 Press Menu until you see Job Menu , and then press Select. 2 Press Menu until you see Cancel Job , and then press Select. From the Windows taskbar When you send a jo...

24 Loading the trays Helpful hints: • Never mix media types within a tray. • Flex the print media back and forth to loosen the sheets, and then fan them. Do not fold or crease the print media. Straighten the edges of the stack on a level surface. W ARNING : Never remove paper trays while a print job...

26 8 If you are loading a different type of media than was previously loaded in the tray, change the Paper Type setting for that tray on the operator panel. See Paper Type on page 62 for more information. Loading the 2000-sheet tray Follow these instructions to load a 2000-sheet tray. Do not load an...

28 Loading the multipurpose feeder You can use the multipurpose feeder one of two ways: • Paper tray—As a paper tray, you can load paper or specialty media in the feeder with the intention of leaving the media in the feeder. • Manual bypass feeder—As a manual bypass feeder, you send a print job to t...

31 b Select the paper size from the Paper pop-up menu. c Click OK. d Select File Print. e Select the General panel, and then select the paper source from the pop-up menus as appropriate. f Select the Imaging panel, and then select the paper type from the Paper Type pop-up menu. g Send your print job...

32 Linking output bins If you attach an optional finisher or mailbox to your printer, you can link output bins, or otherwise specify how the printer sends jobs to the bins, by changing the Configure Bins settings in the Paper Menu. To change the Configure Bins setting: 1 Press Menu until you see Pap...

33 From either the Confidential Job or the Held Jobs menu items, you have five choices: • Print All Jobs • Print A Job • Delete All Jobs • Delete A Job • Print Copies Accessing held jobs from the operator panel 1 To access held jobs from the operator panel: – If the printer is Busy, press Menu and t...

34 When a symbol appears next to a held job, you can: • Print the job. Be aware, however, that only part of the job may print. • Delete the job. You may want to free up additional printer memory by scrolling through the list of held jobs and deleting others you have sent to the printer. If formattin...

35 Confidential jobs When you send a job to the printer, you can enter a personal identification number (PIN) from the driver. The PIN must be four digits, using the numbers 1–6. The job is then held in printer memory until you enter the same four-digit PIN from the printer operator panel and choose...

36 Tips for successful printing Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality. • Store paper in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. • Store cartons of paper on a pallet or shelf rath...

37 Avoiding jams You can avoid most paper jams by correctly loading paper and specialty media in the printer. See the following for loading instructions: • Loading 500-sheet trays • Loading the 2000-sheet tray • Loading the multipurpose feeder The following hints can help you avoid paper jams: • Use...

40 Selecting print media Paper The laser printing process heats paper to high temperatures 160°C (320°F). Use only paper able to withstand these temperatures without discoloring, bleeding, or releasing hazardous emissions. Check with the manufacturer or vendor to determine whether the paper you have...

41 Transparencies Check with the manufacturer or vendor to determine whether your transparencies are compatible with laser printers that heat transparencies to 150°C (302°F). Use only transparencies that are able to withstand these temperatures without melting, discoloring, offsetting, or releasing ...

42 5 Using printer menus Select a menu or menu item for more details. Paper MenuPaper SourcePaper SizePaper TypeCustom TypesOutput BinConfigure BinsOverflow BinAssign Type/BinSubstitute SizeConfigure MPPaper TexturePaper WeightPaper LoadingUniversal Setup Supplies Menu <color> TonerOilerWaste ...

43 Color Menu Use the Color Menu to adjust print quality and customize color printing. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values Color Adjust To manually recalibrate the color conversion tables, adjusting for variations in output that can occur...

44 Color Samples To assist users in selecting colors to be printed. Users can print color samples pages for each of the RGB and CMYK color conversion tables used in the printer. The color samples pages consist of a series of colored boxes along with the RGB or CMYK combination that creates the color...

45 Manual Color To let users customize the RGB or CMYK color conversions applied to each object on the printed page. Color conversion of the data specified using RGB combinations can be customized based on object type (text, graphics, or image). RGB Image • sRGB Display*: Applies a color conversion ...

46 Finishing Menu Use the Finishing Menu to define how the printer delivers the printed output. Note: Values marked by an asterisk (*) are the factory default settings. Toner Darkness To lighten or darken printed output, or conserve toner. Note: Setting Toner Darkness to values of 1, 2, or 3 is only...

51 Network Menu Use the Network Menu to change printer settings affecting jobs sent to the printer through a network port (either Standard Network or Network Opt <x>). Note: Values marked by an asterisk (*) are the factory default settings. Reset Active Bin To define the active bin as the star...

52 NPA Mode To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Note: Changing this menu item automatically resets the printer. Off Printer does not perform NPA pro...

53 Parallel Menu Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port (either Std Parallel or Parallel Opt <x>). Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values Advanced Status To enable bi...

54 Parallel Buffer To configure the size of the parallel input buffer. Note: Changing this menu item automatically resets the printer. Disabled Disables job buffering. Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes. Auto* Printer automatically cal...

55 PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer language. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values A4 Width To select the width of the logical page for A4 size paper. 198 ...

58 Configure MP To determine when the printer selects paper loaded in the multipurpose feeder. Cassette* Printer treats the multipurpose feeder like any other paper tray. If a print job requests a paper size or type that is only loaded in the multipurpose feeder, the printer pulls paper from the mul...

63 Paper Weight To identify the relative weight of the paper loaded in a specific source and ensure that the toner adheres properly to the printed page. 1 Select a paper type. Note: If a user-defined name is available, it is displayed instead of Custom <x> Weight. The name is truncated to 14 c...

64 PostScript Menu Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language. Note: Values marked by an asterisk (*) are the factory default settings. Menu Item Purpose Values Font Priority To establish the font search order. Note: Font ...

65 Serial Menu Use the Serial Menu to change printer settings affecting jobs sent to the printer through a serial port (either Standard Serial or Serial Opt <x>). Note: Values marked with an asterisk (*) are the factory default settings. Menu Item Purpose Values Baud To specify the rate at whi...

67 Setup Menu Use the Setup Menu to configure a variety of printer features. Note: Values marked by an asterisk (*) are the factory default settings. Serial Buffer To configure the size of the serial input buffer. Note: Changing the Serial Buffer menu item automatically resets the printer. Disabled ...

69 Job Accounting To store statistical information about your most recent print jobs on the hard disk. The statistics include whether the job printed with or without errors, the print time, the job size (in bytes), the requested paper size and paper type, the total number of printed pages, and the n...

70 Print Area To modify the logical and physical printable area. Normal* Note: The Whole Page setting only affects pages printed using PCL 5 interpreter. This setting has no effect on pages printed using the PCL XL or PostScript interpreters. If you try to print any data in the non-printable area de...

71 Staple Alarm To specify how the printer responds when it is out of staples. Off Load Staples is displayed until someone loads staples. If an Auto Continue value is selected from the Setup Menu, the printer resumes printing after the specified timeout value. Single* Printer stops printing, display...

72 Supplies Menu The Supplies Menu provides information about printer supplies that require attention. It is only available when a supply is low or needs replacement. USB Menu Use the USB Menu to change printer settings affecting a Universal Serial Bus (USB) port (USB Option <x>). Note: Values...

73 NPA Mode To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Note: Changing this menu item automatically resets the printer. On Printer performs NPA processing. ...

74 Utilities Menu Use the Utilities Menu to print a variety of listings relating to available printer resources, printer settings, and print jobs. Other menu items let you set up printer hardware and troubleshoot printer problems. Menu Item Purpose Values Color Alignment To print a color alignment t...

75 Job Acct Stat To print a listing of all job statistics stored on the hard disk, or to clear all statistics on the disk. Print Prints all statistics available for the most recent print jobs. Clear Deletes all accumulated job statistics from the hard disk. Print Demo To print pages describing the p...

76 6 Understanding printer messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages....

78 Disk Corrupted. Reformat? The printer has attempted a disk recovery process and cannot repair the disk. • Press Go to reformat the disk and delete all files currently stored on the disk. • Press Stop to clear the message without reformatting the disk. The printer may display Disk Recovery and att...

79 Held Jobs May Be Lost The printer memory is too full to continue processing print jobs. • Press Go to clear the message and continue printing. The printer frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory to process the job. • Press...

80 Load Manual<type> <size> A request for a manual feed job has been sent to the printer. The printer is ready for insertion of a single sheet into the manual feed slot. • Load a sheet of the paper specified in the second line of the display in the manual feed tray or multipurpose feeder...

83 Remove Cartridge and ITU Packaging The packing material has not been removed from the cartridges and the image transfer unit belt. Remove all packing material from inside the printer. See also: “Step 5: Installing Supplies” in the Setup Guide Remove Paper <specified bin> The specified outpu...

85 30 <color> Toner Cart Missing The specified toner cartridge is either missing or incorrectly installed. • Insert the toner cartridge completely into the printer. The printer automatically clears the message. • If the printer was just set up for the first time, see “Step 5: Installing Suppli...

86 37 Insufficient Collation Area The printer memory (or hard disk, if installed) does not have the free space necessary to collate the print job. • Press Go to print the portion of the job already stored and begin collating the rest of the job. • Press Menu to open the Job Menu and cancel the curre...

87 39 Complex Page The page may not print correctly because the print information on the page is too complex. • Press Go to clear the message and continue printing the job. The job may not print correctly. • Press Menu to open the Job Menu and cancel the current job. • To avoid this error in the fut...

88 54 Network <x> Software Error The printer cannot establish communications with an installed network port. • Press Go to clear the message and continue printing. The job may not print correctly. • Program new firmware for the network interface by way of the parallel port. • Press Menu to ope...

91 7 Clearing paper jams Understanding jam messages Note: Always clear the entire paper path when you receive any jam message. Paper jam messages Message Check Areas... What to do... 200 Paper Jam (tray 1 and left access door beside tray 1) A, B, T1 Follow the instructions for clearing Area A , Area...

92 Access doors and trays The following illustrations show areas where jams can occur. Area A Multipurpose feeder 200 Paper Jam 250 Paper Jam Area B Left access door (beside tray 1) 200 Paper Jam Area C Paper input options:500-sheet drawer or 2000-sheet drawer 24<x> Paper Jam Areas 1–6 Finishe...

93 Clearing the entire paper path When a paper jam occurs, the printer stops operating and displays 2<xx> Paper Jam and a message to clear certain printer areas.

94 After you have cleared the following areas, make sure all printer covers, doors, and trays are closed, and then press Go to resume printing. Note: The printer also displays <x> Pages Jammed . Be sure to remove all the jammed pages before pressing Go . Area A 1 If you are using the multipurp...

95 Area C 1 If you have one or more optional 500-sheet drawers: a Open the 500-sheet drawer access door. Hold the door down while removing jams. Note: Make sure the entire paper stack is loaded correctly and pushed all the way down into the tray. b Close the door. 2 If you have an optional 2000-shee...

96 Area T1 1 If clearing Area B did not clear the jam, then carefully open tray 1. Remove any jams. Note: Make sure the paper is pushed all the way down into the tray. 2 Close tray 1. Area E 1 Pull the duplex mechanism completely out. Look inside and remove any paper caught in the rollers. Also, loo...

97 Area J 1 Remove the duplex tray. 2 Remove any jams and then reinstall the tray. Area K 1 Open the lower right access door. 2 Remove any jams, and then close the door. Area L 1 Open the upper right access door. 2 Remove jams from the rollers and then close the door.

98 Clearing mailbox or output expander jams (Area M) 1 Open the rear door of the 5-bin mailbox or ouput expander. 2 Pull the jam straight out, and then close the door. Clearing fuser jams 1 Clear the paper path. If the jam error message persists, go to step 2. 2 Open both the upper right and the low...

100 Clearing image transfer unit jams 1 Open the front access door and the left access door. 2 While holding down the lever behind the front access door, insert a folded piece of paper as shown to clear the paper sensors under the image transfer unit. Make sure to clear the entire width of the paper...

106 10 Return the multipurpose feeder to its working position. Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on. The printer returns to a Ready state. Clearing finisher jams (Areas 1–6) Refer to the Finisher Setup & User’s Guide for instructions on clearing f...

107 8 Maintenance Determining the status of supplies To determine the status of all of the consumables installed in your printer, print the menu settings page. See Printing a menu settings page for detailed instructions. One or two pages print, depending on the number of menu settings you have. Look...

108 Ordering supplies and maintenance items In the U.S. or Canada, call 1-800-Lexmark (1-800-539-6275) for information about Lexmark Authorized Supplies Dealers in your area. In other countries/regions, contact the place where you bought your printer. You can also visit our Lexmark online store at w...

109 The following is a list of cartridges you can order: Recycling Lexmark products To return your Lexmark products to Lexmark for recycling: 1 1. Visit our Web site: www.lexmark.com/recycle 2 2. Follow the instructions on your screen. • Black print cartridge • Cyan print cartridge • Magenta print c...

110 Removing memory and option cards To remove memory or option cards, use the following illustration to locate the connector for the card you want to remove. Accessing the printer system board 1 Turn the printer off. 2 Unplug the printer power cord. 3 Disconnect all cables from the back of the prin...

111 Removing memory cards Complete the following steps to remove printer memory or flash memory cards. Warning: Printer memory and flash memory cards are easily damaged by static electricity. Touch something metal on the printer before you touch a memory card. 1 Remove the system board access cover....

112 3 Remove the screw that secures the card to the system board connector slot. 4 Gently pull the card out of the connector. 5 If you saved the metal plate that covers the connector slot and you do not plan to insert another card, attach the plate: a Slide the clip side of the plate in first, makin...

113 Removing a hard disk Warning: Hard disks are easily damaged by static electricity. Touch something metal on the printer before you touch a disk. 1 Remove the system board access cover. See Accessing the printer system board . 2 Locate the hard disk. 3 Gently pull the three posts on the hard disk...

114 Removing a firmware card Warning: Optional firmware cards are easily damaged by static electricity. Touch something metal on the printer before you touch an optional firmware card. 1 Remove the system board access cover. See Accessing the printer system board . 2 Grasp the firmware card gently a...

116 9 Troubleshooting User Guide resources Troubleshooting information can be found in this chapter, and can also be found in the chapters on Using printer menus , Understanding printer messages , and Clearing paper jams . Online Technical Support Technical support is available on our Lexmark Web si...

117 Once you have checked each of these possibilities, turn the printer off and back on. This often fixes the problem. Printing a menu settings page Print the menu settings page to review the printer settings and to verify that printer options are installed correctly. Note: See Understanding the pri...

118 2 Press Menu until you see the menu item you need, and then press Select . An asterisk (*) appears beside the current default setting for that menu item. A value can be: – An On or Off setting. – A phrase or word that describes a setting. – A numerical value that you can increase or decrease. Wh...

119 Now you can select the Disabled value from the Power Saver menu item. Note: You can also disable Power Saver by issuing a Printer Job Language (PJL) command. For more information, refer to the Technical Reference available on our Lexmark Web site at www.lexmark.com. Disabling the operator panel ...

120 Printing multi-language PDFs Symptom Cause Solution Some maintenance and troubleshooting documents do not print. The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog box appears. 3 Check the Print as image box...

121 Solving printing problems Symptom Cause Solution The operator panel display is blank or displays only diamonds. The printer self test failed. Turn the printer off, wait about 10 seconds, and turn the printer back on. Performing Self Test appears on the display. When the test is completed, the Re...

122 Solving mailbox problems Job prints from the wrong tray or on the wrong paper or specialty media. The operator panel menu settings do not match the media loaded in the tray. Make sure the Paper Size and Paper Type specified on the operator panel and in the printer driver are correct for the job ...

124 Solving print quality problems You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Check the operator panel for a message about a printer consumable. See Determining the status of supplies for information about other ...

128 Solving color quality problems This section helps answer some basic color-related questions and describes how some of the features provided in the Color Menu can be used to solve typical color problems. Note: You should also read “Solving print quality problems” on page 124, which provides solut...

129 What is CMYK color? Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and color laser printers create colors in ...

130 My color transparencies seem dark when projected. Is there anything I can do to improve the color? This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain the highest projected color quality, transmissive overhead projectors are recommended...

132 Restoring factory default settings 1 Make sure the printer is on and the Ready message appears. 2 Press Menu until you see Utilities Menu , and then press Select . 3 Press Menu until you see Factory Defaults , and then press Select . 4 When Restore appears, press Select . The message Restoring F...

133 Aligning the image transfer unit For best print quality, make sure you align the image transfer unit after replacement or if colors print too lightly. To align the image transfer unit: 1 Make sure the printer is on and the Ready message appears. 2 Press Menu until you see Utilities Menu , and th...

134 Using the Coverage Estimator The Coverage Estimator provides you with an estimate of the percent coverage of cyan, magenta, yellow, and black toner on a page. These estimates are printed on the page. To turn on the Coverage Estimator utility: 1 Make sure the printer is on and the Ready message a...

135 Configuring printer alerts You can configure the printer several ways to let you know when it requires attention. Using the Setup Menu Selecting Auto Continue may affect how the printer alerts execute. This setting defines how long the printer waits after displaying a message before it resumes p...

136 Size sensing The Size Sensing menu item lets you disable or enable auto size sensing on trays. Size Sensing also lets the printer detect the difference between similar paper sizes that it otherwise cannot. Size sensing is on by default for all the trays. However, the trays cannot automatically s...

137 Index A A4 Width (PCL Emul Menu) 55access doors 92adjusting color 43, 44, 45, 46, 70 Advanced Status (Parallel Menu) 53Alarm Control (Setup Menu) 67alarms error messages 67hole punch 68setting 67stapler 71toner 71 aligning the image transfer unit 133areas Area A 94Area B 94Area C 95Area E 96Area...