Lexmark 5000 Series - Manuals

4 If you would like to use the same line for both fax and telephone communication, connect a second telephoneline (not provided) between the telephone and the F slot of an active telephone wall jack. 5 If you would like to use the same line for recording messages on your answering machine, connect a...

2 Connect one telephone cord to the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer. Related topics: • “U...

Related topics: • “Using an RJ11 adapter” on page 9 Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to tele...

4 Connect a second telephone cord from the computer modem to the EXT port of the printer. Related topics: • “Using an RJ11 adapter” on page 9 Using a digital phone service The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone servicescan be used...

Faxing using the control panel Getting started Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facingyou. (If you are not sure which side is the printable side, see th...

Sending a fax Entering a fax number using the control panel 1 From the control panel, press Fax Mode . 2 Enter a fax number using: The keypad Enter a fax number using the keypad. Notes: • You can include a calling card number as part of the fax number. • A fax number can include up to 64 numbers and...

Related topics: • “Entering a fax number using the control panel” on page 20 • “Phone Line Busy” on page 139 Sending a fax while listening to a call (On Hook Dial) using the control panel The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the...

Receiving a fax manually 1 Make sure the Auto Answer light is off. 2 To receive the fax if you have not set up a manual answer code: • Press Start Color or Start Black . or • Press * 9 * on the telephone after you answer it and hear fax tones. 3 To receive a fax if you have set up a manual answer co...

7 Press or repeatedly until Manual Pickup Keycode appears. 8 Press . 9 Enter the code you want up to seven characters. Characters can include numbers or the symbols * and #. 10 Press to save the setting. Using Caller ID from the control panel Caller ID is a service provided by some telephone compani...

4 Press or repeatedly until the setting you want appears. 5 Press , and follow the instructions on the display. Use this To View View Phonebook entries. Add Create a new Speed Dial or Group Dial entry. Remove Delete a Speed Dial or Group Dial entry. Modify Edit a Speed Dial or Group Dial entry. Prin...

Setting the distinctive ring using the control panel Distinctive ring is a service provided by some telephone companies that assigns multiple phone numbers to a singletelephone line. If you subscribe to this service, you can program your printer to have a distinctive ring pattern andphone number for...

7 Press or repeatedly until Pick Up On appears. 8 Press . 9 Press or repeatedly until the setting you want appears. 10 Press to save the setting. 11 Make sure the Auto Answer light is on. When the number of rings you set is detected, the printer automatically receives the incoming fax. Related topic...

17 Press or repeatedly until Device Setup appears. 18 Press . 19 Press or repeatedly until Date/Time appears. 20 Press . 21 Enter the date using the keypad. 22 Press . 23 Enter the time using the keypad. 24 Press . 25 If the hour you entered is 12 or less, press or repeatedly until AM , PM , or 24hr...

j Press . k If the hour you entered is 12 or less, press or repeatedly until AM , PM , or 24hr appears. l Press to save the setting. Related topics: • “Using the control panel” on page 95 Changing Caller ID pattern using the control panel The printer supports two distinct Caller ID patterns: Pattern...

8 Press . 9 Press or repeatedly until the setting you want appears. 10 Press . 11 Enter the number to which you want to forward the fax. 12 Press to save the setting. Note: If you select Forward or Print & Forward, Forward will appear in the lower left corner of the fax default menu. To view the...

7 Press or repeatedly until the type of report you want to print appears. 8 Press . 9 Press or repeatedly until the setting you want appears. 10 Press to print the report. Related topics: • “Using the control panel” on page 95 Blocking unwanted changes to fax settings using the control panel This fe...

Canceling a fax after a document is loaded using the control panel If you have loaded a document into the Automatic Document Feeder (ADF) and the printer roller has started pullingit into the printer, but you have not yet initiated your fax job: 1 Pull the control panel up. 2 Gently lift your origin...

Faxing using the computer Getting started Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facingyou. (If you are not sure which side is the printable side, see the ins...

Sending a fax Sending fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephonesystem. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the faxnumber. However, this m...

Customizing dial settings Adding contacts from the Address Book 1 From the Finder desktop, double-click the Lexmark 5000 Series folder. 2 Double-click the Fax Setup Utility icon. 3 Select the Speed Dials tab. 4 Click . 5 From the Address Book, click and drag the contact that you want to add to your ...

Related topics: • “Customizing settings using the Fax Setup Utility” on page 39 Customizing fax settings Using the Fax Setup Utility Use this utility to adjust how faxes are sent and received. When you save the settings, they apply to every fax yousend or receive. You can also use this utility to cr...

From here You can Fax/Report Printing • Choose to reduce an incoming fax to fit to the paper size loaded, or print it on twosheets of paper. • Choose whether to print a footer (the date, time, and page number) to appear oneach page you receive. • Select when to print fax activity and confirmation re...

Printing Getting started Using the automatic paper type sensor The printer is equipped with an automatic paper type sensing device. The Paper Type Sensor automatically detectsthe type of paper that has been loaded into the printer and adjusts the settings for you. For example, if you want toprint a ...

Loading banner paper You can load up to 20 sheets of banner paper at a time. 1 Remove all paper from the paper support before loading the banner paper. 2 Tear off only the number of pages needed to print the banner. 3 Place the required stack of banner paper behind the printer. 4 Feed the leading ed...

Automatic Document Feeder (ADF) paper capacity Load up to Make sure 30 sheets of: • Letter-size paper • A4 paper • Legal-size paper • The document is loaded facedown. • The paper guides rest against the edges of the paper. 30 sheets of: • Custom-size paper • Prepunched paper • Reinforced-edge copier...

Learning about the All-In-One software print options Choosing a paper size 1 With a document open, click File Œ Page Setup . 2 From the “Format for” pop-up menu, choose 5000 Series . Note: When you select Any Printer, your paper size choices are limited. By selecting the name of your printer, you ha...

Performing printing and related tasks Printing a document 1 Load paper. 2 With a document open, click File ΠPrint . 3 From the Printer pop-up menu, choose 5000 Series . 4 From the third pop-up menu from the top, select the settings you want to adjust, and adjust the settings. You can specify print ...

d Choose an orientation. e Click OK . 3 Customize the settings as needed in the Print dialog. a From the software application, click File Œ Print . b From the Printer pop-up menu, choose 5000 Series . c Click Print . Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent...

c From the Settings pop-up menu, choose Page Attributes . d Choose a paper size. e Choose an orientation. f Click OK . 3 Customize the settings as needed in the Print dialog. a From the software application, click File ΠPrint . b From the Printer pop-up menu, choose 5000 Series . c From the pop-up ...

Printing the last page first (reverse page order) For Mac OS X version 10.4.2 or later: 1 With a document open, click File ΠPrint . 2 From the third pop-up menu, choose Paper Handling . 3 From the Page Order menu, select Reverse . 4 Click Print . For Mac OS X version 10.3.9: 1 With a document open,...

Related topics: • “Using the control panel” on page 95 • “Pausing print jobs” on page 56 Resuming print jobs 1 From the Finder desktop, choose Applications Œ Utilities Œ Print Center or Printer Setup Utility , depending on the operating system version you are using. 2 From the list of printers, doub...

Copying Getting started Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facingyou. (If you are not sure which side is the printable side, see the instructions that cam...

Performing copying and related tasks Making a copy 1 Load paper. 2 Load an original document facedown in the Automatic Document Feeder (ADF). 3 From the control panel, press Copy Mode . 4 Press Start Color or Start Black . If you want to change a setting 1 From the control panel, press . 2 Press or ...

15 Press or repeatedly until Paper Type appears. 16 Press . 17 Press or repeatedly until the type of paper loaded into the printer appears. 18 Press . 19 Press Start Color or Start Black . Related topics: • “Using the control panel” on page 95 Copying multiple images on one page using the control pa...

Related topics: • “Loading original documents into the Automatic Document Feeder (ADF)” on page 19 • “Using the control panel” on page 95 Adjusting copy quality Quality specifies the resolution used for the copy job. Resolution involves a dots-per-inch (dpi) count; the higher thedpi count, the highe...

1 Load paper. 2 Load an original document facedown in the Automatic Document Feeder (ADF). 3 From the control panel, press Copy Mode . 4 Press . 5 Press or repeatedly until Collate appears. 6 Press . 7 Press or repeatedly until On appears. Note: You can collate copies only if you did not make any ch...

Scanning Getting started Loading original documents into the Automatic Document Feeder (ADF) You can load up to 30 sheets of an original document into the Automatic Document Feeder (ADF) for scanning,copying, and faxing. 1 Load an original document facedown into the ADF. 2 Adjust the paper guides on...

Load up to Make sure 30 sheets of: • Custom-size paper • Prepunched paper • Reinforced-edge copier paper • Preprinted forms • Letterhead paper • Photo paper • The document is loaded facedown. • The paper guides rest against the edges of the paper. • The paper size fits within these dimensions: Width...

To add an application to the list: 1 Click + . 2 Click Browse to navigate through the list of applications available on the computer. Click the application that you want to add to the Available Applications list. 3 Click OK . 4 From the File Type pop-up menu, choose the type of file you want to send...

6 From the Adjustments tab: • Adjust the brightness, contrast, and gamma (color correction curve). Move the sliders to adjust the levels. • Sharpen the image. Move the slider to adjust sharpness of your image. • Invert colors. Select Invert Colors to reverse the colors of your image. The effect is s...

From here Go to To Adjustments tab Brightness Adjust the lightness and darkness of the scanned image. Contrast Adjust the tone of the image as it is set off against a light ordark background. Gamma Increase or decrease the color correction curve. Enablinggamma lets you adjust the amount of ink on th...

3 From the All-in-One Center dialog, click Preview/Edit . 4 From the dialog, select Preview . 5 Reload the photo into the ADF, and then click Close on the reminder dialog. Note: Select the check box on the reminder dialog if you do not want the dialog to reappear until you reopen the application. 6 ...

Note: By default, Show preview when Scan button pressed on the printer is selected. 6 Click OK to close the Preferences dialog with your scan settings applied and go back to the scan job, or you can click the Customize list icon to edit the Available Applications list. Click to go to the Help Center...

Notes: • To save each scanned item under a different file name, select Prompt to name each page . • When a scan job is saved as a PDF, the Save dialog will prompt once and all scanned pages are saved ina single file. 5 Click Scan . 6 In the Save dialog, enter a file name for your scan job. 7 From th...

Scanning documents or images for e-mailing When you want to scan a new item and send it through e-mail: 1 Load an original document facedown into the Automatic Document Feeder (ADF). 2 From the Finder desktop, double-click the Lexmark 5000 Series folder. 3 Double-click the Lexmark 5000 Series Center...

Scanning over a network Setting a network printer to scan Assigning a name to your computer You can assign a name to your computer when you install the printer software for the first time. Choose this namewhen you scan an item on the network printer and want to send the scanned image to your compute...

6 On your keyboard, press return . 7 From the Network All-in-One Selection dialog, select the printer you want to scan to your computer. 8 Click Select . 9 Repeat step 4 to step 8 for every printer that you want to scan to your computer. 10 When finished, click Done . Note: To remove a printer from ...

Working with photos Getting started Using the automatic paper type sensor The printer is equipped with an automatic paper type sensing device. The Paper Type Sensor automatically detectsthe type of paper that has been loaded into the printer and adjusts the settings for you. For example, if you want...

Note: If the computer or printer is turned off while the camera is connected, you must disconnect and then reconnect the camera. Working with photos Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed s...

d Choose an orientation. e Click OK . 3 Customize the settings as needed in the Print dialog. a From the software application, click File Œ Print . b From the Printer pop-up menu, choose 5000 Series . c Click Print . Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent...

7 Press or repeatedly until the setting you want appears. Note: If you select Custom Resize , press and hold or until the size you want appears, and then press . 8 Press Start Color or Start Black . Related topics: • “Loading original documents into the Automatic Document Feeder (ADF)” on page 19 • ...

Networking the printer Networking overview A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers connected together for communication through cables or through a wireless connection. A network can be eitherwired, wireless, or designed to...

Installing the printer on additional network computers If you are installing your network printer for use with multiple computers on the network, insert the installation CDinto each additional computer, and follow the instructions on the computer screen. • You do not need to repeat the connection st...

Understanding the printer Understanding the printer parts Checking the box contents 1 2 3 1 2 3 4 5 6 7 8 Name Description 1 Black print cartridge Cartridges to be installed into the printer. Note: Cartridge combinations vary depending on the product purchased. 2 Color print cartridge 3 Telephone ha...

Name Description 7 Installation software CD • Installation software for the printer • User's Guide in electronic format • Mac Help 8 User's Guide , Getting Started , or Setup Solutions Printed booklet that serves as a guide. Note: The User's Guide can be found on the installation software CD that sh...

Use the To 7 Paper exit tray Hold paper as it exits. 8 Automatic Document Feeder (ADF) exit tray Pick up your original document after it has gone throughthe ADF. 9 Display View menus, settings options, printer status, andmessages. 10 Automatic Document Feeder (ADF) paper guides Keep paper straight w...

Use the To 3 LINE port LINE Connect the printer to an active telephone line to send and receive faxes. The printermust be connected to this telephone line to receive incoming fax calls. Note: Do not connect additional devices to the LINE port, and do not connect a DSL (digital subscriber line), ISDN...

3 Align the clips on the control panel with the holes on the printer, and then press down. Related topics: • “Using the control panel” on page 95 • “Understanding the parts of the printer” on page 92 Using the control panel buttons and menus Using the control panel The display shows: • Printer statu...

Press To 5 Start Color Start a color fax, copy, or scan, or print job, depending on which mode isselected. Related topics: • “Understanding the Copy menu” on page 98 • “Understanding the Scan menu” on page 98 Understanding the Copy menu Understanding the Copy Menu Use this To Copies* Specify how man...

6 Press or repeatedly until the submenu item or the setting you want appears, and then press . Note: Pressing selects a setting. An * appears next to the selected setting. 7 To go into additional submenus and settings, repeat pressing or repeatedly until the submenu item or the setting you want appe...

Understanding the Fax menu To access and navigate the Fax menu: 1 From the control panel, press Fax Mode . The fax default screen appears. 2 If you do not want to change a setting, enter the fax number and press Start Color or Start Black . 3 If you want to change a setting, press . 4 Press or repea...

Understanding the Settings menu 1 From the control panel, press Settings . 2 Press or repeatedly until the menu item you want appears. 3 Press . 4 Press or repeatedly until the submenu item you want or the setting you want appears. 5 Press . Note: When you choose a value selection, an asterisk (*) a...

From here You can Defaults Select: • Photo Print Size to choose the size of photo(s) to print. • Set Defaults to change default settings. For more information, see “Saving settings” on page 103. Related topics: • “Using the control panel” on page 95 Saving settings In a setting menu, an * appears ne...

Related topics: • “Using the control panel” on page 95 Understanding the software Installing the printer software Using the CD that came with the printer: 1 Close all open software applications. 2 Insert the printer software CD. 3 From the Finder desktop, double-click the printer CD icon that automa...

From here Choose To Format for The name of your printer Format a page for printing with the printer. Paper Size Choose a paper size from the list. Orientation Choose an orientation. Scale Reduce or enlarge a photo to a percentage of itsoriginal size. Note: Recommended values are between 25% and 400%...

Using Printer Services Printer Services provides helpful Web links and information. From here you can: • Access the Utility. • Access Troubleshooting. • Order supplies. • Contact Customer Support. • Obtain software version information. To access Printer Services: 1 With a document open, click File Œ...

Maintaining the printer Print cartridges Installing print cartridges 1 Pull the control panel up. 2 Raise the cartridge access door. 3 Press down on the cartridge carrier levers. Maintaining the printer 115

8 Close the cartridge access door. 9 Close the control panel until it snaps into place. The control panel display will prompt you to load paper and press to print an alignment page. Note: The control panel must be closed to start a new scan, print, copy, or fax job. Related topics: • “Removing a use...

4 Press down on the cartridge carrier latch to raise the cartridge carrier lid. 5 Remove the used print cartridge. Note: If you are removing both cartridges, repeat steps 4 and 5 for the second cartridge. Related topics: • “Installing print cartridges” on page 115 Aligning print cartridges 1 Load pl...

6 Press . 7 Press again to confirm that plain paper is loaded. A page prints, forcing ink through the print cartridge nozzles to clean them. 8 Print the document again to verify that the print quality has improved. 9 If print quality has not improved, try cleaning the nozzles up to two more times. R...

8 Print the document again. 9 If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the printcartridge nozzles” on page 118. 10 Repeat step 9 up to two more times. 11 If print quality is still not satisfactory, replace the print cartridges. Related topic...

Printing a test page using the computer 1 Load plain paper. 2 From the Finder desktop, double-click the Lexmark 5000 Series folder. 3 Double-click the Lexmark 5000 Series Utility icon. 4 From the Maintenance tab, click Print Test Page . A page prints. If the test page did not print at all or has qua...

5 Reinstall the dry white roller, push the roller lever gently to the left, and then snap it into place. 2 1 3 4 5 6 Reconnect the power cord and the phone line. Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does notrecomm...

Item Part number Average cartridge standard page yield is up to 1 Black cartridge 28A 175 Black cartridge 2 28 175 High yield black cartridge 34 550 Color cartridge 29A 150 Color cartridge 2 29 150 High yield color cartridge 35 500 Photo cartridge 31 Not applicable 1 Values obtained by continuous pr...

Finding information about the printer Quick Setup sheet Description Where to find The Quick Setup sheet gives you instructions for setting up hardware and software. You can find this document in the printer box or on theLexmark Web site at www.lexmark.com . User's Guide Description Where to find The...

Record the following information (located on the store receipt and the back of the printer), and have it ready whenyou contact us so that we may serve you faster: • Machine Type number • Serial number • Date purchased • Store where purchased Related topics: • “Using the Utility” on page 112 • “Recyc...

Troubleshooting Setup troubleshooting Incorrect language appears on the display These are possible solutions. Try one of the following: Change the language selection during initial setup After you select a language, Language appears again on the display. To change the selection: 1 Press or repeatedl...

3 Plug the cord into an electrical outlet that other electrical devices have been using. 4 If the light is not on, press . Cable is not connected, is loose, or is damaged The printer cable must be fully connected and undamaged for proper communication. Make sure the USB cable is connected to the USB...

4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on. Restart the computer and reinstall the software 1 Close all open software applications. 2 Disable any anti-virus programs. 3 Remove the printer software CD from the CD-ROM drive. ...

Page does not print These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages” on page 163. Check power If the light is not on, see “Power button is not lit” on page 128. Reload paper Remove and then load paper. Check ink Che...

5 Plug the power cord into the wall outlet. 6 Press to turn the printer on. Reinstall software 1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling thesoftware” on page 133. 2 If the software still does not install correctly, visit our Web sit...

Removing and reinstalling the software If the printer is not functioning properly, or if a communications error message appears when you try to use theprinter, you may need to remove and reinstall the printer software. 1 Close all open software applications. 2 From the Finder desktop, double-click t...

7 If you want to change the country code: a Press or repeatedly until the country or region where you are operating the printer appears. b Press to save the setting. Is your printer memory full? Change setting to Scan after Dial. 1 From the control panel, press Fax Mode . 2 Press . 3 Press or repeat...

7 Press or repeatedly until Fax Forward appears. 8 Press . 9 Press or repeatedly to view the current Fax Forwarding setting. 10 To turn off Fax Forwarding, press or repeatedly until Off appears. 11 Press to save the setting. Can receive but not send faxes These are possible causes and solutions. Try...

Be sure the printer is detecting a dial tone • See “Sending a fax while listening to a call (On Hook Dial) using the control panel” on page 22. • Check the Dial Method setting. 1 Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did notrecognize ...

Check ink Check the ink levels, and install a new print cartridge if necessary. Clean scan lens and white roller 1 Unplug the power cord and the phone line from the wall. 2 Open the control panel. 3 Push the roller lever gently to the left, pull it forward, and then lift the white roller out of the ...

Caller ID information is not displayed Caller ID pattern may not be set correctly The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the countryor region you live in and the telecommunications company you subscribe to, you may need to switch the ...

Phone Line Error These are possible causes and solutions. Try one or more of the following: Review digital phone service checklist The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone servicescan be used. • If you are using an ISDN telephone se...

4 Press . 5 Press or repeatedly until Dialing and Sending appears. 6 Press . 7 Press or repeatedly until Auto Fax appears. 8 Press . 9 If an asterisk (*) does not appear next to On , press . Remote Fax Error These are possible causes and solutions. Try one or more of the following: Check phone line ...

Print troubleshooting Improving print quality These are possible solutions. Try one or more of the following: Check paper • Use the appropriate paper for the document. If you are printing photos or other high-quality images, for bestresults use Lexmark photo papers. • Use a paper that is a heavier w...

Remove sheets as they are printed To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow itto dry: • Documents with graphics or images • Photo paper • Heavyweight matte or glossy paper • Transparencies • Labels • Envelopes • Iron-on transfers No...

Checking ink levels using the control panel 1 From the control panel, press Settings . 2 Press or repeatedly until Maintenance appears. 3 Press . 4 Press or repeatedly until Ink Levels appears. 5 Press to check the ink levels of the black or color cartridges in the printer. Install a new cartridge i...

5 Make sure: • The job status is Printing . • Printing status is not on Hold . Otherwise, click Start Jobs . Checking the print cartridges Are the print cartridges properly installed? For more information, see “Installing print cartridges”. Are the sticker and tape removed from the cartridges? 1 Pul...

Ink levels seem incorrect These are possible solutions. Try one or more of the following: Are you printing graphics or photos? When you print documents with a large number of graphics, or with the Photo Quality/Speed setting, the printer usesmore ink. The type of documents you print and the print qu...

Ready or Busy Printing is listed as the status If Ready or Busy Printing is listed as the Printer Status on the Status tab of the Print & Fax dialog while you areattempting to print, try one or more of the possible solutions below: Is there a problem with the connections? 1 Check that the USB ca...

Test page does not print These are possible solutions. Try one or more of the following: Make sure the printer is receiving power If is not on, the printer may not be receiving power. • Press . • Plug the printer into a different electrical outlet. • If the printer is plugged into a surge protector,...

Printer cannot communicate with computers over peer-to-peer network These are possible solutions. Try one or more of the following: Check the status of the host computer and printer Make sure: • The host computer is on and is directly connected to the printer. • The host computer can print to the pr...

• If your camera does not allow you to change the paper size setting, use the control panel to change the papersize to 4 x 6 in. (10 x 15 cm). 1 Insert the USB cable that came with your camera to the camera, and insert the other end into the PictBridgeport on the front of the printer. 2 Turn the cam...

Check messages If an error message is displayed, see “Error messages” on page 163. Check power If the light is not on, see “Power button is not lit” on page 128. Removing and reinstalling software For more information, see “Removing and reinstalling the software” on page 133. Poor copy quality • Bla...

Are you scanning from a magazine or a newspaper? If you are copying or scanning from a magazine or a newspaper, see “Removing wavy patterns from scanned photos,magazines, or newspapers” on page 159. Check document placement Make sure the document is loaded facedown in the Automatic Document Feeder (...

Make sure the printer is set as the default printer and is not on hold or paused To set printer as default: 1 From the Finder desktop, choose Applications ΠUtilities ΠPrint Center or Printer Setup Utility . 2 From the Printer List dialog, select your printer. 3 Click the Make Default icon. To resu...

Restart computer Turn off and then restart your computer. Uninstall and reinstall software For more information, see “Removing and reinstalling the software” on page 133. Scanning takes too long or freezes the computer These are possible solutions. Try one or more of the following: Close all applica...

Change the resolution to a higher value 1 From the Finder desktop, double-click the Lexmark 5000 Series folder. 2 Double-click the Lexmark 5000 Series Center icon. 3 Click Preview/Edit to open the Scan dialog. 4 From the dialog, click Preview . 5 Reload the document into the ADF, and then click Clos...

3 Scan the document. Cannot Retrieve Application List These are possible solutions. Try one or more of the following: Check computer connection Make sure your computer is connected to the printer and is turned on. Check cable connection 1 Check the USB cable for any obvious damage. 2 Firmly plug the...

9 To reduce stray marks on color photos, click the Reduce Background Noise check box, and then move the slider to the desired value. 10 Click . Cannot scan to a computer over a network See “Scanning to a computer over a network” on page 78. Jams and misfeeds troubleshooting Paper jam in the paper su...

Make sure the printer is set as the default printer and is not on hold or paused To set printer as default 1 From the Finder desktop, choose Applications ΠUtilities ΠPrint Center or Printer Setup Utility , depending on the operating system version you are using. 2 From the Printer List dialog, sel...

Error messages Alignment Error These are possible solutions. Try one or more of the following: Remove tape from print cartridge 1 Remove the print cartridge. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridge. 4 Press to align the cartridge. For more information, see “A...

6 If the error: • Reappears, replace the black (or photo) print cartridge with a new one. • Does not reappear, reinsert the color print cartridge. 7 If the error reappears, replace the color print cartridge with a new one. Clear Carrier Jam These are possible solutions. Try one or more of the follow...

2 Firmly grasp the paper, and gently pull it out. 3 If necessary, push the roller lever gently to the left, pull it forward, and then lift the white roller out of the printer. 4 Reinstall the white roller, push the roller lever gently to the left, and then snap it into place. 5 Close the control pan...

Is there a problem with the connections? If the printer is connected to an external device, the problem may be with the device. Check the setup informationthat came with the device to make sure it is properly installed. If printing using a USB cable, make sure the cable is securely attached to both ...

3 Press . 4 Press or repeatedly to select the paper size option that will fit your largest photo size. 5 Press Start Color or Start Black to begin printing. Out of Memory The printer software cannot obtain enough memory to print. Try the following: • Before sending a document to print, close any oth...

Remove and reinstall the software 1 Close all open software applications. 2 From the Finder desktop, double-click the Lexmark 5000 Series folder. 3 Double-click the Uninstaller icon. 4 Follow the instructions on the computer screen to remove the printer software. 5 Restart the computer before reinst...

8 Press . 9 Press Start Color or Start Black to begin printing. Settings are not saved These are possible solutions. Try one or more of the following: Change time-out settings If you press to select a setting, an * appears next to the selected setting. The printer reverts to the default settingafter...

Notices Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle . 2 Follow the instructions on the computer screen. Edition notice May 2007 The following paragraph does not apply to any country where such provisions are inconsis...

If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc.at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment unti...

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Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark : 14B5123)devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé pourtoute installation car ces imp...

Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are providedin power units of Watts, the power consumption should be multiplied by the time the product spends in each modein order to calculate energy usage. The total product ener...

18 CAPACITY AND AUTHORITY TO CONTRACT . You represent that you are of the legal age of majority in the place you sign this License Agreement and, if applicable, you are duly authorized by your employer or principalto enter into this contract. 19 ENTIRE AGREEMENT . This License Agreement (including a...