Lexmark 24Z0000 - Manuals

1 2 3 4 5 1 385 mm (15.16 in.) 2 609.6 mm (24.0 in.) 3 100 mm (3.94 in.) 4 100 mm (3.94 in.) 5 100 mm (3.94 in.) Printer configurations Notes: • The printer stand is a cabinet that can be converted into a caster base. • If used with a printer stand, then the printer supports only one optional 550-sh...

Understanding the printer control panel 1 2 3 4 5 6 7 Item Description 1 Display Shows the status of the printer 2 Home Lets you navigate back to the home screen 3 Keypad Allows you to enter numbers, letters, or symbols 4 Sleep Mode Enables Sleep Mode Note: Touching the screen or any hard button pre...

Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screenbuttons and icons to initiate an action. Note: Your home screen, icons, and the buttons may vary depending on your home scre...

This may also appear on the home screen: Touch To Search Held Jobs Search current held jobs. Using the touch-screen buttons Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions. Sample touch scre...

Touch To 6 Left scroll decrease Scroll to another value in decreasing order. 7 Down arrow Scroll down. 8 Accept Save a setting. 9 Cancel • Cancel an action or a selection. • Cancel out a screen and return to the previous screen. 10 Back Navigate back to the previous screen. Other touch-screen button...

Features Feature Description Menu trail line: Menus > Settings > Print Settings >Number of Copies A menu trail line is located at the top of each menu screen. This feature acts as atrail, showing the path taken to arrive at the current menu. It gives the exact locationwithin the menus. Numb...

Setting up and using the home screen applications Notes: • Your home screen, icons, and buttons may vary depending on your home screen customization settings,administrative setup, and active embedded applications. Some applications are supported only on select printermodels. • There may be additiona...

Activating the home screen applications For detailed information about configuring and using home screen applications, visit the Lexmark Web site at http://support.lexmark.com . Background and Idle Screen Icon Description The application lets you customize the background and idle screen of your prin...

Eco ‑ Settings Icon Description The application lets you easily manage energy consumption, noise, toner, and paper usage settings tohelp reduce the environmental impact of your printer. Showroom Icon Description The application lets you create and display a customized slide show on the touch screen ...

Exporting and importing a configuration using the EmbeddedWeb Server You can export configuration settings into a text file that can then be imported and used to apply the settings to oneor more additional printers. Exporting a configuration 1 From the Embedded Web Server, click Settings or Configur...

Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you...

Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other devices at...

4 Reattach the metal panel. Note: Make sure the fan cable is plugged to its connector before reattaching the metal panel. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board elect...

Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memo...

4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Reattach the system board cover. Installing an Internal Solutions Port The system board supports one optional Lexm...

15 Snap on the plastic cover over the metal housing. Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices s...

5 Insert the plug of the printer hard disk interface cable into the receptacle of the system board. 6 Reattach the system board cover. Removing the printer hard disk Note: This task requires a flathead screwdriver. Warning—Potential Damage: System board electronic components are easily damaged by st...

Installing optional trays Order of installation CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an inputoption, or more than one input o...

d Secure the brackets with screws. 9 Insert the bases on the slots at the sides of the printer stand and secure them with screws. 10 Turn the printer back on. 11 Set the printer software to recognize the optional input source. For more information, see “Updating available options in the printer driv...

c Insert brackets on the slots located at the back of the printer and optional tray. d Secure the brackets with screws. 10 Insert the bases on the slots at the sides of the caster base and secure them with screws. 11 Turn the printer back on. 12 Set the printer software to recognize the optional inp...

Connect the printer to the computer using a USB cable or Ethernet cable. Be sure to match the following: • The USB symbol on the cable with the USB symbol on the printer • The appropriate Ethernet cable to the Ethernet port 1 2 1 USB port Warning—Potential Damage: Do not touch the USB cable, any net...

Setting up the printer software Installing the printer software Notes: • If you installed the printer software on the computer before but need to reinstall the software, then uninstallthe current software first. • Close all open software programs before installing the printer software. 1 Obtain a co...

In Windows 8 From the Search charm, type run , and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click or click Start , and then click Run . b In the Start Search or Run dialog, type control printers . c Press Enter , or click OK . 2 Depending on y...

• Channel (for ad hoc networks) —The channel defaults to automatic for infrastructure networks. Some ad hoc networks will also require the automatic setting. Check with your system support person if you arenot sure which channel to select. • Security Method —There are four basic options for Security...

7 Temporarily connect a USB cable between the computer on the wireless network and the printer. 1 2 Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. 8 Follow the instructions on the computer screen. Note: For mor...

In Mac OS X version 10.5 or later From the Apple menu, navigate to either of the following: • System Preferences > Network > Wi ‑ Fi • System Preferences > Network > AirPort In Mac OS X version 10.4 From the Finder, navigate to: Applications > Internet Connect > AirPort 2 From the ...

Configure your computer to use the printer wirelessly To print on a network printer, each Macintosh user must install a custom printer driver file and create a print queue inthe Printer Setup Utility or Print Center. 1 Install a printer driver file on the computer: a Obtain a copy of the software in...

In Mac OS X version 10.5 1 From the Apple menu, navigate to: System Preferences > Print & Fax 2 Click + , and then navigate to: AppleTalk > select the printer from the list > Add In Mac OS X version 10.4 1 From the Finder, navigate to: Applications > Utilities 2 Double ‑ click Printe...

4 Select Ethernet connection , and then click Continue . 5 Attach the Ethernet cable when instructed to do so. 6 Select the printer from the list, and then click Continue . Note: If the configured printer does not appear in the list, then click Modify Search . 7 Follow the instructions on the comput...

Notes: – Make sure AppleTalk is activated on your printer. – This feature is supported only in Mac OS X version 10.5. a From the Apple menu, navigate to: System Preferences > Print & Fax b Click + , and then navigate to: AppleTalk > select the printer > Add Setting up serial printing Us...

Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, and providecollection and recycl...

Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 165. Print in black and white To print all text and graphics using only the black toner cartridge, set the printer to Black Only. For more information,see “Printing in black ...

If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > General Se...

Using Hibernate Mode Hibernate is an ultra ‑ low power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. If you do not know the IP address of...

Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information,see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.com...

Loading paper and specialty media Setting the paper size and type The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except in thestandard 150 ‑ sheet tray (Tray 1) and in the multipurpose feeder. The Paper Size setting for Tray 1 is set manuall...

9 Insert the tray. 10 From the printer control panel, verify the Paper Size and Paper Type for the tray based on the paper you loaded. Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, andenvelopes. It...

Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or for printing multiple copies. When one linked tray is empty, paper feedsfrom the next linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays areautomatically linked. The P...

Assigning a custom paper type name 1 From the home screen, navigate to: > Paper Menu > Paper Size/Type 2 Select the tray number or MP Feeder Type. 3 Touch the left or right arrow until Custom Type [x] or another custom name appears. 4 Touch . Configuring a custom name If the printer is on a ne...

Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these factors before printing on them: Weight The printer trays and multipurpose feeder can automatically feed paper weights between 60–176 g/m 2 ...

Unacceptable paper The following paper types are not recommended for use with the printer: • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonlesscopy paper (CCP), or no carbon required (NCR) paper • Preprinted papers with chemicals that may ...

Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paperfrom around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found noreason to discourage the use of today's recycled office papers, but g...

Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: To use a paper size that is unlisted, configure a Universal Paper Size. For more information, see the Card Stock & Label Guide avai...

Paper size andDimension 150 ‑ sheet tray 250 ‑ sheet tray 550 ‑ sheet tray MP Feeder ManualPaper ManualEnvelope Duplex Other Envelope 86 x 165 mm to216 x 356 mm(3.375 x 6.50 in. to8.5 x 14 in.) X X X X X 1 Paper size is supported if printer is set to metric. 2 Paper size is supported if printer is s...

Printing Printing a document Printing a document 1 From the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a With a document open, click File > Print . b Click Properties , Preferences , Options , or Setup . c Adjust the setti...

3 Adjust the toner darkness setting. 4 Click Submit . Printing from a mobile device For the list of supported mobile devices and to download a compatible mobile printing application, visit http://lexmark.com/mobile . Note: Mobile printing applications may also be available from your mobile device ma...

2 From the printer control panel, touch the document you want to print. 3 Touch the arrows to increase the number of copies to print, and then touch Print . Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash drive in the printe...

• Page orientation is important when printing on letterhead. Source Print side Paper orientation Standard and optional trays (simplex printing) Preprinted letterheaddesign is placed faceup. When feeding short edge, the topedge of the sheet with the logo isplaced at the right side of the tray.When fe...

– Have windows, holes, perforations, cutouts, or embossing – Have metal clasps, string ties, or folding bars – Have an interlocking design – Have postage stamps attached – Have any exposed adhesive when the flap is in the sealed or closed position – Have bent corners – Have rough, cockle, or laid fi...

• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams orother paper handling problems. • Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 220°C (446°F)without releasing hazardous emissions. • Do...

From the home screen, navigate to: > Reports > Print Directory Using Max Speed and Max Yield The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yield. Max Yieldis the factory default setting. • Max Speed —Prints in color unless black only is sele...

Canceling a print job from the computer For Windows users 1 Open the printers folder. In Windows 8 From the Search charm, type run , and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click or click Start , and then click Run . b In the Start Search...

Understanding printer menus Menus list Supplies Paper Menu Reports Settings Replace SupplyCyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan Imaging Unit Magenta Imaging Unit Yellow Imaging Unit Black Imaging UnitWaste Toner Bottle Fuser Transfer Module Maintenance Kit Default So...

Supplies menu Menu item Description Replace Supply Waste Toner Bottle Provides the option to reset the supply counter for the wastetoner bottle • Select Yes to reset the supply counter. • Select No to exit. Cyan Cartridge Early WarningLowInvalidNear End of LifeReplaceMissingDefectiveOKUnsupported Sh...

Menu item Description Fuser Early WarningLowReplaceMissingOK Shows the status of the fuser Transfer module Early WarningLowReplaceMissingOK Shows the status of the transfer module Maintenance Kit OKReplace Shows the status of the maintenance kit Paper menu Default Source menu Menu item Description D...

Menu item Description Manual Envelope Type EnvelopeRough EnvelopeCustom Type [x] Specifies the type of envelope loaded manually Note: Envelope is the factory default setting. Note: Only installed trays are listed in this menu. Configure MP menu Menu item Description Configure MP CassetteManualFirst ...

Menu item Description Colored Weight NormalHeavyLight Specifies the relative weight of the colored paper loaded Note: Normal is the factory default setting. Light Weight Light Specifies the relative weight of the paper loaded Note: Light is the factory default setting. Heavy Weight Heavy Specifies t...

Custom Types menu Menu item Description Custom Type [x] PaperCard StockTransparencyGlossyRough/CottonLabelsVinyl LabelsEnvelope Associates a paper or specialty media type with a factory default Custom Type [x] name or a user ‑ defined Custom Name created from the Embedded Web Server or from MarkVisi...

Menu item Description Portrait Height 3–48 inches76–1219 mm Sets the portrait height Notes: • 48 inches is the US factory default setting. Inches can be increased in0.01 ‑ inch increments. • 1219 mm is the international factory default setting. Millimeters canbe increased in 1 ‑ mm increments. • If ...

Menu item Description Print Directory Prints a list of all the resources stored on an optional flash memory card or printerhard disk Note: Make sure the optional flash memory or printer hard disk is installed correctly and working properly. Asset Report Prints a report containing printer asset infor...

Menu item Description Standard Network Setup ReportsNetwork CardTCP/IPIPv6WirelessAppleTalk Displays and sets the printer network settings. Note: The Wireless menu appears only when the printer is connected to a wireless network. Network [x] Setup ReportsNetwork CardTCP/IPIPv6WirelessAppleTalk Netwo...

Menu item Description WINS Server Address Lets you view or change the current WINS server address Enable DDNS YesNo Lets you view or change the current DDNS setting Note: Yes is the factory default setting. Enable mDNS YesNo Lets you view or change the current mDNS setting Note: Yes is the factory d...

Menu item Description WPS PBC Mode Lets you connect the printer to a wireless network by pressing buttons onboth the printer and the access point (wireless router) within a givenperiod of time WPS PIN Mode Lets you connect the printer to a wireless network by using a PIN on theprinter and entering i...

Menu item Description Set Zone [default][list of zones available on the network] Provides a list of AppleTalk zones available on the network Note: When “default” is selected, the printer uses the AppleTalk zone that the router identifies as the default zone for the network. If no default zone exists...

Menu item Description Baud 9600192003840057600115200138200172800230400345600120024004800 Specifies the rate at which data can be received through the serial port Notes: • 9600 is the factory default setting. • 138200, 172800, 230400, and 345600 baud rates are only displayed in theStandard Serial men...

Security menu Miscellaneous Security Settings menu Menu item Description Login Restriction Login failures 1–10 Failure time frame 1–60 Lockout time 1–60 Panel Login Timeout 1–900 Remote Login Timeout 1–120 Limits the number and time frames of failed login attempts from the printer controlpanel befor...

Menu item Description Verify Job Expiration Off1 hour4 hours24 hours1 week Sets a time limit on how long the printer stores print jobs needing verification Reserve Job Expiration Off1 hour4 hours24 hours1 week Sets a time limit on how long the printer stores print jobs for printing at a later time N...

Menu item Description Automatic Method Single passMultiple pass Automatic wiping marks all disk space used by a previous print job and does notpermit the file system to reuse this space until it has been cleared. Only Automatic wiping enables users to activate disk wiping without having to turnthe p...

Menu item Description Configure Log Enable Audit NoYes Enable Remote Syslog NoYes Remote Syslog Facility 0–23 Severity of events to log 0–7 Specifies whether and how audit logs are created Notes: • Enable Audit determines if events are recorded in the secure audit log andremote syslog. No is the fac...

Settings menu General Settings menu Menu item Description Display Language EnglishFrancaisDeutschItalianoEspanolGreekDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese Sets the language of the text appearing on the display Note...

Menu item Description Press and Hold Sleep Button Do NothingSleepHibernate Determines how the printer while in Idle state, reacts to a longpress of the Sleep button Notes: • Do Nothing is the factory default setting. • Sleep or Hibernate sets the printer to operate at a lowerpower configuration. • I...

Menu item Description Separator Sheets OffBetween CopiesBetween JobsBetween Pages Specifies whether blank separator sheets are inserted Notes: • Off is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job ifCollate is set to On. If Collate is set to Of...

Job Accounting menu Note: This menu item appears only if a formatted, non-defective printer hard disk is installed. The printer hard disk cannot be read/write ‑ or write ‑ protected. Menu item Description Job Accounting Log OffOn Determines if the printer creates a log of the print jobs it receives ...

Menu item Description E ‑ mail Address to Send Logs Specifies the e ‑ mail address to which the device sends job accounting logs Log File Prefix Note: The current host name defined in the TCP/IP menu is used as the default log file prefix. Finishing menu Menu item Description Sides (Duplex) 1 sided2...

Quality menu Menu item Description Print Mode ColorBlack Only Specifies whether images are printed in monochrome grayscale or in color Note: Color is the factory default setting. Color Correction AutoOffManual Adjusts the color output on the printed page Notes: • Auto is the factory default setting....

Utilities menu Menu item Description Remove Held Jobs ConfidentialHeldNot RestoredAll Removes confidential and held jobs from the printer hard disk Notes: • Selecting a setting affects only print jobs that are resident in the printer.Bookmarks, print jobs on flash drives, and other types of held job...

PCL Emul menu Menu item Description Font Source ResidentDiskDownloadFlashAll Specifies the set of fonts used by the Font Name menu item Notes: • Resident is the factory default setting. Resident shows the factory defaultset of fonts downloaded in RAM. • Flash and Disk settings show all fonts residen...

Menu item Description Tray Renumber View Factory Defaults None Displays the factory default setting assigned to each tray, drawer, or feeder Tray Renumber Restore Defaults YesNo Returns all tray, drawer, and feeder assignments to the factory default settings HTML menu Menu Item Description Font Name...

Menu item Description Scale 1–400% Scales the default font for HTML documents Notes: • 100% is the factory default setting. • Scaling can be increased in 1% increments. Orientation PortraitLandscape Sets the page orientation for HTML documents Note: Portrait is the factory default setting. Margin Si...

Help menu The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain informationabout using the printer and performing printing tasks. English, French, German, and Spanish translations are stored in the printer. Other translations are available on theL...

Securing the memory before moving the printer Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, informationfrom embedded solutions, and user data. The types of memory—along with the types of data stored by each—aredescribed...

Erasing non ‑ volatile memory • Individual settings, device and network settings, security settings, and embedded solutions —Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data —Erase fax settings and data by selecting Wipe All Settings in the Configur...

Configuring printer hard disk encryption Note: Your printer may not have a hard disk installed. Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen. Using the Embedded Web Server 1 From the Embedded Web Server, click Settings &g...

Maintaining the printer Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect a...

6 Insert the toner cartridge into the printer and then turn the toner lock lever to the left. 2 7 Repeat step 2–6 to for all imaging units. 8 Close the front door. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing unti...

Checking the status of supplies from a network computer Note: The computer must be connected to the same network as the printer. 1 Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: • View the IP address on the printer c...

Recommended imaging units and part numbers Part name Part number Black imaging unit C925X72G Yellow imaging unit C925X75G Magenta imaging unit C925X74G Cyan imaging unit C925X73G Ordering a fuser or a transfer module When 80.xx Fuser life warning , 80.xx Fuser near life warning , or 83.xx Transfer m...

Replacing Supplies Replacing an imaging unit 1 Open the front door. Warning—Potential Damage: To avoid overexposing the imaging units, do not leave the door open for more than 10 minutes. 2 Open the internal cover. 3 Push the imaging unit lock lever up and pull out the imaging unit with the toner ca...

9 Peel off the toner sealing tape. 10 Insert the toner cartridge and turn the lock lever to the left. 2 11 Close the front door. Replacing a toner cartridge 1 Open the front door. Warning—Potential Damage: To avoid overexposing the imaging units, do not leave the door open for more than 10 minutes. ...

6 Close the front door. Replacing the waste toner bottle 1 Turn the printer off. 2 Open the front door. 3 Open the internal cover. 4 Pull out the used waste toner bottle. Maintaining the printer 160

Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damag...

Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced systemsupport tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Admi...

Clearing jams By carefully selecting paper and specialty media and loading it properly, you can avoid most jams. If jams do occur,follow the steps outlined in this chapter. If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed. If Jam Recovery is set to Auto,then t...

1 2 3 Close the cover of the duplexing unit. 4 Close the side door. 5 Touch Continue, jam cleared . 24x paper jam Paper jam in Tray 1 1 Check the side access door to trays and then pull the jammed pages out. 1 2 Note: Make sure all paper fragments are removed. Clearing jams 171

2 Open Tray 1, and then pull the jammed pages straight up and out. Note: Make sure all paper fragments are removed. 3 Close Tray 1. 4 Touch Continue, jam cleared . Paper jam in one of the optional trays 1 Check the side access door to trays and then pull the jammed pages out. Note: Make sure all pap...

Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is not plugged into any surge prote...

• Touch Cancel job to cancel the print job. Change [paper source] to [custom string] Try one or more of the following: • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type setting...

Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The harddisk must be reformatted. Touch Format disk to reformat the printer hard disk and clear the message. Note: Formatting deletes all the files stored on the printer hard dis...

Load [src] with [custom type name] Try one or more of the following: • Load the specified paper in the tray or feeder. • Touch Paper loaded, continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the prin...

54 Standard network software error Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. 54 Network [x] software error Try one or more of the follow...

56 Standard parallel port disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 USB port [x] disabled Try one or more of the following: •...

58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Input config error 1 Turn the printer off. 2 Unplug the power cord from the wall outl...

88.2x Replace [color] cartridge The specified toner cartridge is empty. 1 Replace the specified toner cartridge. 2 Touch Continue to clear the message and continue printing. 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the d...

C HECK IF THE STANDARD EXIT BIN IS FULL Remove the paper stack from the standard exit bin. C HECK IF THE PAPER TRAY IS EMPTY Load paper in the tray. M AKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software. • If the printer is connected to your co...

M AKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. Print job takes longer than expected Try one or more of the following: R EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, ...

Solving home screen applications problems An application error has occurred C HECK THE SYSTEM LOG FOR RELEVANT DETAILS 1 Type the printer IP address or host name in the address field of your Web browser. If you do not know the IP address or host name of the printer, then you can: • View the informat...

C HECK THE CABLE Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port. M AKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information on installing the network printing software, see the Networking Guide on the Software and Documen...

Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: C HECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialtymedia guidelines. M AKE SURE THERE IS NOT TOO MUCH PAPER IN THE...

Solving print quality problems If these suggestions do not correct the problem, then contact customer support. You may have a printer part thatrequires adjustment or replacement. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the prin...

Gray background ABCDE ABCDE ABCDE C HECK THE T ONER D ARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel Quality menu, change the setting. • For Windows users, change the setting from Print Properties. • For Macintosh users, change the setting from the Print di...

Light colored line, white line, or incorrectly colored line appears on prints ABCDEABCDE A B C D E A B C D E A B C D E Try one or more of the following: M AKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE Replace the defective toner cartridge. M AKE SURE THE IMAGING UNIT IS NOT DEFECTIVE Replace the de...

Print irregularities ) ) ABCDE ABCDE ABCDE Try one or more of the following: L OAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. C HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight...

Print is too dark Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting may be too dark, the Brightness setting may be too dark, or the Contrast setting may betoo high. • Change these settings from the printer control panel Quality menu...

Print is too light Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may betoo low. • Change these settings from the printer control panel Quality me...

M AKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE Replace the defective toner cartridge. Printer is printing blank pages Try one or more of the following: M AKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE Remove the cartridge and make sure the packing material is properly r...

Cause Solution An imaging unit is defective. Replace the imaging unit if the defects occur every: • 41.0 mm (1.61 in.) • 75.0 mm (2.95 in.) If marks occur down the page repeatedly in all colors: The fuser is defective. Replace the fuser if the defects occur every: • 141 mm (5.55 in.) Shadow images a...

Streaked horizontal lines appear on prints ABCDEABCDEABCDE Try one or more of the following: S ELECT ANOTHER TRAY OR FEEDER • From the printer control panel Paper Menu, select Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper ...

M AKE SURE THERE IS NO WORN , DEFECTIVE , OR EMPTY TONER CARTRIDGE Replace the worn, defective, or empty toner cartridge. C LEAR THE PAPER PATH AROUND THE TONER CARTRIDGE Check the paper path around the toner cartridge. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk ...

Transparency print quality is poor Try one or more of the following: C HECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications. C HECK THE PAPER TYPE SETTING Make sure the paper type setting is set to Transparency: 1 From the printer control panel Paper menu, check the P...

Color specification and object to beprinted Color Correction setting Sample pages to use RGB—Text Auto sRGB Vivid Manual Manual Color RGB Text Setting RGB—Graphic Auto sRGB Vivid Manual Manual Color RGB Graphic Setting RGB—Image Auto sRGB Display Manual Manual Color RGB Image Setting CMYK—Text Auto ...

C HECK THE ADDRESS ENTERED IN THE W EB BROWSER • Depending on the network settings, you may need to type “ https:// ” instead of “ http:// ” before the printer IP address to access the Embedded Web Server. For more information, contact your system support person. • Make sure printer IP address is co...

Notices Product information Product name: Lexmark C925 Machine type: 5041 Model(s): 030 Edition notice November 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WAR...

Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,registered in the United States and/or other countries. PrintCryption is a trademark of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in ...

Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply wi...

Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the EuropeanUnion. We encourage the recycling of our products. If you have further questions about recycling options, visit the L...

Temperature information Ambient temperature 15.6 to 32.2° C (60 to 90° F) and 8% to 80% RH Shipping and storage temperature ‑ 40° to 43.3° C (110° F) Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I(1) laser products...

Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product powerconsumption, disconnect the power supply cord from the wall outlet. Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumpt...

Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatoryagencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons forthis device to satisfy the RF ex...

Notice to users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC,2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating toelectromagnetic compatibility, safet...

Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ ΕΚ . English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with theessential...

Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased ...

Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of printsproduced by any product. Warranty service does not include repair of failures caused by: —Modification or unauthorized attachments —Accidents, misuse, abus...

LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT PLEASE READ CAREFULLY BEFORE USING THIS PRODUCT: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALLTHE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT. IF YOU DO NOTAGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WAR...

9 ADDITIONAL SOFTWARE . This License Agreement applies to updates or supplements to the original Software Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement. 10 TERM . This License Agreement is effective unless terminated or rejected. You may reject o...