Lexmark 20E - Manuals

What are you looking for? Find it here Telephone support In the US, call us at: 1 ‑ 800 ‑ 395 ‑ 4039 Monday–Friday (8:00 AM–11:00 PM ET), Saturdayand Sunday (11:00 AM–8:00 PM ET) Support telephone numbers and hours of operation foryour region or country can be found on the Support Website ( http://s...

Ordering and replacing supplies Ordering ink cartridges Lexmark S510 Series models (except Lexmark S519) Item Return Program cartridge 1 Regular cartridge 2 Black cartridge 150 Not Available High ‑ yield black cartridge 150XL 150XLA Yellow color cartridge 150 Not Available High ‑ yield yellow color ...

• For best results, use only genuine Lexmark ink cartridges. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and ourinks are formulated to work with your printer and help extend the life of your produ...

If your ink cartridge comes with a twist cap, then remove the cap. 1 2 3 2 Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place. 1 2 3 Notes: • Insert the color cartridges first, and then the black cartridge. • Insert the new ink cartridges immed...

Paper Paper size Lexmark Photo Paper • Letter • A4 • 4 x 6 in. • L Lexmark PerfectFinish Photo Paper • Letter • A4 • 4 x 6 in. • L Notes: • Availability may vary by country or region. • For best results when printing photos or other high-quality images, use Lexmark Photo Paper or LexmarkPerfectFinis...

Using the printer control panel buttons and menus Replacing the language sheet A language sheet is used to label buttons on the printer control panel. Language sheets can be replaced anytime,depending on which language you want to use. Some languages are available only in select printer models. Note...

7 Raise the printer control panel until it clicks into place. 8 Close the printer, and then fully extend the paper exit tray. Using the printer control panel Use To 1 Power • Turn the printer on and off. • Switch to Sleep mode. Note: When the printer is on, press to switch to Sleep mode. Press and h...

13 Black Switch to black ‑ and ‑ white mode. 14 Start Start a job, depending on which mode is selected. 15 Cancel • Cancel a print, copy, scan, or fax job in progress. • Clear current settings or error messages, and return to previous settings. 16 Ethernet indicator Check the Ethernet connection sta...

3 From the printer control panel, navigate to: > Setup > > Device Setup > > Screen Brightness > 4 Press the up or down arrow button to scroll to Dim , and then press . Note: If you select 2 ‑ Sided Copy, Standalone , then the printer prints on both sides of the paper (duplex) for c...

Using shortcuts What are shortcuts? A shortcut is a way to quickly accomplish printing, copying, scanning, e ‑ mailing, or faxing tasks with the printer. You can configure and save a set of frequently used printer settings available for a given task and then assign a shortcutname and shortcut number...

Getting started During installation, a link will be provided for you to create shortcuts. If you were not able to create your shortcutsduring installation, then you may create the shortcuts through your printer software. Launching the shortcuts page using the printer software Before you begin, make ...

Using shortcuts on the printer Make sure you have created a shortcut. From the printer control panel, navigate to: > Shortcuts > > select a shortcut > Using shortcuts 24

Using the printer software Minimum system requirements The printer software requires up to 500MB of free disk space. Supported operating systems • Microsoft Windows 7 (SP1) • Microsoft Windows Server 2008 (R2 SP1) • Microsoft Windows Server 2008 (SP1) • Microsoft Windows Server 2003 (SP2) • Microsof...

If you did not install these additional programs during initial installation, then reinsert the installation software CD, runthe installation software, and then click Advanced Options > Install Additional Software . Printer software Use the To Lexmark TM Printer Home (referred to as Printer Home)...

Use the To Printing Preferences When you click File > Print > Properties with a document open, a Printing Preferences dialog appears. The dialog lets you select options for the print job,such as the following: • Select the number of copies to print. • Print two ‑ sided copies. • Select the pap...

• To take advantage of the full features of your printer, select the custom install option during installation, andthen select all packages listed. Accessing Web links Web links are links to predefined Web pages that are saved in the printer folder. 1 From the Finder, navigate to: Applications > ...

Updating the printer software For Windows users 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Select your printer, and then click Product Update . 4 Follow the instructions on the computer screen. For Macintosh users 1 From the Find...

3 Double ‑ click Uninstaller . 4 Follow the instructions on the computer screen. Installing the printer software Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall the current software first. For Windows users 1 Close all open softw...

Loading paper and original documents Loading paper 1 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges of the stack on a level surface. 2 Open the paper feed guard. 3 Place the paper at the center of the paper support. Note: Use the indicators on th...

5 Close the paper feed guard. 6 From the printer control panel, select or confirm your paper settings. Paper and specialty media guidelines Load up to Make sure that 100 sheets of plain paper • The paper guides rest against the edges of the paper. • You load letterhead paper with the printable side ...

Load up to Make sure that 25 sheets of photo/glossy paper • The printable or glossy side of the paper is loaded faceup.If you are not sure which side is printable, then see theinstructions that came with the paper. • The paper guides rest against the edges of the paper. • You do not touch or scratch...

Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass. 2 Close the scanner lid. Loading original documents into the ADF You can load up to 35 sheets of an original document into the ADF for scanning, copying, and faxing. You can l...

Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. • Do not touch the dupl...

Collating printed copies When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copiesas groups of pages (not collated). Collated Not collated Notes: • The collate option is available only when you are printing multiple copies. • To prevent...

4 To change the current page order, select the Reverse page order check box. 5 Click OK to close any printer software dialogs. 6 Click OK or Print . For Macintosh users 1 With a document open, choose File > Page Setup . 2 From the Page Setup dialog, set the printer, paper size, and orientation. 3...

8 Adjust other settings as needed. 9 Click Print . Printing on specialty media Printing envelopes For Windows users 1 With a document open, click File > Print . 2 Click Properties , Preferences , Options , or Setup . 3 Navigate to: Paper/Finishing tab > Paper size list > select your envelop...

Printing on labels Notes: • Make sure the top of the label sheet feeds into the printer first. • Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet. • Make sure the paper guide or paper guides rest against the edges of the label sheet. • Use full label...

Printing on custom ‑ size paper For Windows users 1 With a document open, click File > Print . 2 Click Properties , Preferences , Options , or Setup . 3 Navigate to: Paper/Finishing tab > Manage Custom Sizes > New 4 Type a name and adjust the settings as needed to create a custom size, and ...

Using a flash drive with the printer Make sure the flash drive contains files that are supported by the printer. For more information, see “Supported filetypes” on page 41. 1 Insert a flash drive into the USB port. FL AS H D RIV E Notes: • The flash drive uses the same port that is used for a PictBr...

Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera withoutusing a computer. 1 Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the came...

Printing on both sides of the paper (duplexing) Printing on both sides of the paper (duplexing) automatically Notes: • The automatic duplex unit supports A4 ‑ and letter ‑ size paper. It also supports plain, premium plain, ColorLok certified plain, heavy plain, and letterhead paper types. • Do not r...

9 From the Two ‑ Sided pop ‑ up menu, choose Long ‑ Edge binding or Short ‑ Edge binding . • For Long ‑ Edge binding, pages are bound along the long edge of the page (left edge for portrait, top edge for landscape). Portrait Landscape 1 2 1 2 • For Short ‑ Edge binding, pages are bound along the sho...

For Macintosh users 1 From the Apple menu, navigate to: System Preferences > Print & Fax > select your printer 2 Navigate to: Open Print Queue > Printer Setup > Driver tab or Printer Setup > Installable Options 3 From the Two ‑ Sided Printing Dry Time pop ‑ up menu, choose a dry t...

Creating a print queue For Windows users 1 From the Printer Tasks area, click Add a Printer . 2 Follow the instructions on the computer screen. For more information, see the documentation that came with your operating system. For Macintosh users 1 From the Print & Fax area, click + . 2 If necess...

Changing the default printing mode To conserve ink, you can change the default printing mode for all print jobs to Draft or Quick Print. It uses less ink andis recommended for printing text-only documents. If you need to change to a different print mode to print photos orother high-quality documents...

Resuming print jobs For Windows users 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , or click OK . The printers folder opens. 4 Right ‑ click the printer, and then select Open or See what's printing . 5 Resume the print job: • ...

For Macintosh users 1 Click the printer icon on the Dock. The print queue dialog appears. 2 Choose the job you want to cancel, and then click Delete . Printing from a mobile device What is LexPrint? LexPrint is a free application that lets you print easily from your iPad, iPhone, or iPod touch using...

Copying ADF Scanner glass Use the ADF for multiple ‑ page documents. Note: The ADF is available only in select models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. Use the scanner glass for single pages, small items (such aspostcards or photo...

When you select color or black ‑ only printing, the light that corresponds to your choice comes on. 7 Press . Note: The selected copy settings are reset to the factory default after two minutes of printer inactivity. Copying an ID card 1 Load plain A4 ‑ or letter ‑ size paper. 2 From the printer con...

4 Press the left or right arrow button to set the copy quality. 5 Press . Making a copy lighter or darker 1 Load paper. 2 Load the original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, navigate to: > Copy > > Darkness 4 Press the left or r...

4 Press the left or right arrow button to select the amount of background removal. 5 Press . Making a two-sided (duplex) copy Making a two ‑ sided (duplex) copy automatically The automatic duplex unit supports A4 ‑ and letter ‑ size paper. If you need to make two ‑ sided copies using other paper siz...

6 Select the copy mode: • Press to switch to color mode. • Press to switch to black ‑ and ‑ white mode. When you select color or black ‑ only printing, the light that corresponds to your choice comes on. 7 Press to print on one side of the paper. 8 Load the next page of the document. • If you are co...

Scanning ADF Scanner glass Use the ADF for multiple ‑ page documents. Note: The ADF is available only in select models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. Use the scanner glass for single pages, small items (such aspostcards or phot...

Scanning to a network computer 1 Load the original document faceup into the ADF or facedown on the scanner glass. 2 From the printer control panel, navigate to: > Scan > > Computer 3 Press the left or right arrow button to manually select the name of the destination computer, and then press...

Scanning photos for editing For Windows users 1 Load photo or photos facedown on the scanner glass. 2 Click or Start . 3 Click All Programs or Programs , and then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer > Scan • If you want to scan a s...

Scanning documents for editing An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned.In order for this to work, you must have an OCR application stored on a local or network computer and you must beable to select it from the list of app...

Scanning directly to e ‑ mail using the printer software Make sure you have set up your e ‑ mail settings before proceeding. For more information, see the section on e ‑ mailing in the User’s Guide . For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass. ...

3 Click All Programs or Programs , and then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer > Scan > PDF Scanning starts and the scan progress dialog appears. 5 Save the document as a PDF. For Macintosh users 1 Load an original document fac...

Canceling scan jobs Press on the printer control panel, or click Cancel on the computer screen. Scanning 63

E-mailing Setting up the printer to e-mail Setting up the e-mail function For Windows users 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Navigate to: Printer Home > select your printer > Settings > Set up the printer to e ...

Tips for e ‑ mailing • Make sure to enter your e ‑ mail account information and set up the SMTP server before sending an e ‑ mail. • Make sure the printer is connected to an Ethernet or wireless network before sending an e ‑ mail. If necessary, make sure the network is connected to the Internet for ...

Faxing CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ ‑ 11) cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the publicswitched telephone network. CAUTION—SHOCK HAZARD: Do not use the fax feature during...

Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack PHONE LINE EXT LINE To connect: 1 Connect the cable from the wall jack to the port of the printer. 2 Remove the protective plug from the port of the printer, and then connect the answering machin...

3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter. 4 To connect a telephone to the printer, remove the protective plug from the port of the printer and then connect the telephone to the port. Scenario 3: VoIP telephone service EXT LINE To ...

Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. EXT LINE To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the othe...

Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug yourdevices into the cable modem. Your cable telephone service comes from the wall jacks. EXT ...

EXT LINE To connect: Connect the cable from the wall jack to the port of the printer. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. TheF port is for telephones. N F N Faxing 76

Connect the printer to any of the N ports. EXT LINE PHONE LINE N F N To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the RJ ‑ 11 adapter, and then connect the adapter to an N port. 3 If you want to connect a telephone and answeri...

3 Press the arrow buttons to scroll to Fax Number , and then press . 4 Enter your fax number or your telephone number, and then press . Setting the fax footer From the printer control panel, navigate to: > Setup > > Fax Setup > > Ringing and Answering > > Fax Footer > > On...

From here You can Ringing and Answering • Set the printer to receive faxes automatically or manually. TurnAuto Answer to On or Off. • Adjust the ringing volume. • Set the number of rings. This is important if you choose to receivefaxes automatically (Auto Answer On). • Set the distinctive ring. If y...

Using the Printer Settings in Macintosh 1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double-click Printer Settings . 3 Configure the fax settings using the printer software. To view the help information for the fax software, click Help ...

Creating a contact list using the fax software For Windows users 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Click Printer Home > Fax > Edit contact list . The Contacts tab of the Printer Setup Utility opens. 4 Click Select ...

Sending faxes ADF Scanner glass Use the ADF for multiple ‑ page documents. Note: The ADF is available only in select models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. Use the scanner glass for single pages, small items (such aspostcards or...

Tip: • You can send a broadcast fax to up to 30 recipients. Sending faxes using the computer For Windows users 1 With a document open, click File > Print . 2 Make sure the appropriate printer is selected, and then click Properties , Preferences , Options , or Setup . 3 Click the Fax tab, and then...

Receiving faxes automatically 1 Make sure that Auto Answer is on: From the printer control panel, navigate to: > Setup > > Fax Setup > > Ringing and Answering > > Auto Answer > > On > 2 Set the number of rings before the printer picks up incoming faxes: a Press the arro...

Faxing FAQ If I skipped the fax setup initially, do I need to run the installer again to set up thefax? You do not need to run the installer again. You can set up and configure the fax through the fax software that wasinstalled with the printer software. 1 Connect the printer to the telephone line. ...

How can I check the dial tone? A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line.If you encounter problems sending and receiving faxes, then make sure you can hear a dial tone on the line and throughthe printer. Make sure the tel...

How can I make sure that fax calls go to the printer and voice calls go to theanswering machine? To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after agreater number of rings than the answering machine. For example, if the answering machi...

4 Enter the time you want to send the fax, and then press . 5 Press to start scanning the document and to save the scheduled fax. The printer sends the fax at the designated time. Do not turn off the printer or unplug it from the telephone line before the scheduled time. How do I send a fax using a ...

How do I forward a fax? 1 From the printer control panel, navigate to: > Setup > > Fax Setup > > Ringing and Answering > > Fax Forward > 2 Press the arrow buttons to scroll to Forward or Print & Forward , and then press . 3 Using the keypad, enter the number to which you ...

Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routersthat are Wi-Fi certified. Supported network security options The printer supports three wireles...

No Security It is not recommended to use no security at all on a home wireless network. Using no security means that anyone withinrange of your wireless network can use your network resources—including Internet access— if your wireless networkis connected to the Internet. The range of your wireless ...

Information you will need during advanced wireless setup The Wireless Setup Utility does not detect the wireless network SSID for you during advanced wireless setup. You mustknow the following information before configuring the wireless printer settings manually: Wireless Mode Check your wireless ne...

Installing the printer on other computers Once the printer is set up on the wireless network, it can be accessed wirelessly by any other computer on the network.However, you will need to install the printer driver on every computer that will access it. You do not need to configurethe printer again, ...

Indicator light Printer status Blinking green • The printer has been configured for an Ethernet network, but it cannot establish a connection with thenetwork. • The printer is out of the range of the access point (wireless router). • The printer is trying to communicate with the access point, but th...

Advanced wireless setup Creating an ad hoc wireless network You can set up an ad hoc network if you: • Do not have an access point or wireless router. • Do not have a wireless network (but do have a wireless network adapter for your computer). • Want to set up a standalone network between the printe...

Windows Vista will enable the ad hoc network for you. It will appear in the “Connect to a network” dialog under“Available networks,” indicating that the computer is configured for the ad hoc network. 4 Close the Windows Control Panel and any remaining windows. 5 Insert the installation software CD, ...

19 It may take a few minutes for your computer to recognize the new settings. To check the status of your network: a Right ‑ click the Wireless Network Connections icon. b Select View Available Wireless Networks . • If the network is listed but the computer is not connected, then select the ad hoc n...

For Macintosh users 1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double ‑ click Wireless Setup Assistant . 3 Follow the instructions on the computer screen. Configuring the printer wirelessly using WPS (Windows only) With Wi ‑ Fi Protec...

Switching between USB, Ethernet, and wireless connections (Windows only) You can change the way you access your printer, depending on your needs. The following procedures assume that youhave configured your printer for one type of connection and that the printer drivers are installed on the computer...

3 A second print queue will be created. Remove the wireless queue if you do not want to switch back to accessingthe printer over a wireless connection. Using the printer over an Ethernet network Select the connection type that describes how you currently access your printer: If the printer is curren...

2 Identify the printer: a On the computer that is attached to the printer, open the printers folder: 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , or click OK . b Right ‑ click the name of your printer. c Click Sharing or Prin...

Configuring security Simple wireless networks require WEP keys or a WPA/WPA2 passphrase, or may not have any security at all.More ‑ advanced wireless network security can require one or more certificates and an authentication server. If the network requires a certificate and you do not have it, fill...

Configuring 802.1X Authentication The information you must complete is dependent on the 802.1X security mechanism you select. Some require usernames, passwords, and/or certificates. If your network contains multiple access points with different modes ofauthentication, then you can select and configu...

For Windows users 1 Close all open software programs. 2 Insert the installation software CD. If the installation dialog does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run . b In the Start Search or Run box, type D:\setup.exe , where D is the lett...

For more information on accessing the wireless settings and determining the WPS capability of your access point, seethe documentation that came with the access point or contact your system support person. Where do I find my WEP key or WPA/WPA2 passphrase? • Contact your system support person. – The ...

What is a network? A network is a collection of devices such as computers, printers, Ethernet hubs, access points, and routers connectedtogether for communication through cables or through a wireless connection. A network can be wired, wireless, ordesigned to have both wired and wireless devices. Ho...

There are many different ways a network can be set up. Four common examples appear below. Note: The printers in the following diagrams represent printers with internal print servers built into them so that they can communicate over a network. Wireless network examples Scenario 1: Mixed wired and wir...

Scenario 3: Wireless network with no Internet access • Computers and printers connect to the network using a wireless access point. • The network has no connection to the Internet. Scenario 4: Computer connected wirelessly to a printer without Internet access • A computer is directly connected to a ...

The USB port on the computer and on the printer are each marked with . Note: Do not connect the USB cable until prompted to do. 1 If the USB port at the back of the printer is covered by a sticker, then make sure to remove it. 2 Firmly plug the square end of the USB cable into the back of the printe...

In ad hoc mode, a computer with a wireless network adapter communicates directly with a printer equipped with a wireless print server. Infrastructure Ad hoc Characteristics Communication Through an access point Directly between devices Security More security options WEP or no security Range Determin...

How can I improve wireless signal strength? A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signal istoo weak, too distorted, or blocked by an object, it cannot carry information between the access point and the printer.To determine if the...

How can I make sure my computer and printer are connected to the samewireless network? If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. TheSSID of the printer must match the SSID of the computer, if the computer is already connected t...

In Mac OS X version 10.4 or earlier 1 From the Finder, navigate to: Applications > Internet Connect > AirPort The SSID of the network that the computer is connected to is displayed in the Network menu. 2 Write down the SSID. For Macintosh users with an access point 1 Type the IP address of the...

How do I find the MAC address? Network devices have a unique hardware identification number to distinguish them from other devices on the network.This is called the MAC (Media Access Control) address. Other devices sometimes use a type of MAC address called Universally Administered Address (UAA). Wh...

What is TCP/IP? Networks are able to function when computers, printers, and other devices are able to send data to each other, eitherthrough cables or wireless signals. This transfer of data is made possible by sets of data transmission rules called protocols . A protocol can be thought of as a lang...

What is a key index? An access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on the networkat a time, however. The keys are numbered, and the number of a key is referred to as its key index. All devices on thewireless network must be configured to use ...

Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle everyweek if it is plugged into an electrical outlet. It will briefly come out of Sleep mode or will temporarily turn on if it isturned off...

Cleaning the printhead nozzles If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improvethe quality of your prints. Keep your printer plugged to a properly grounded, working electrical outlet to allow it toperform automatic maintenance cycl...

Cleaning the scanner glass Clean the scanner glass and other related parts when vertical streaks appear on your printed pages or when you seemarks or smudges on such parts. 1 Dampen a clean, lint ‑ free cloth with water. 2 Gently wipe clean the scanner glass and other related parts. 1 2 3 4 1 Backin...

Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded, working electrical outlet. • Make sure the printer is turned on. • Make sure the printer is securely connected to the comput...

3 To confirm the setting, press the left or right arrow button to scroll to Yes , and then press . Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the printers folder or as aprinter option when sending a print job, then try uni...

S ELECT YOUR PRINTER FROM THE P RINT DIALOG BEFORE SENDING THE PRINT JOB Note: This solution applies to Macintosh users only. 1 With a document open, choose File > Print . 2 From the printer pop-up menu, choose your printer, and then click Print . If your printer does not appear in the Printer li...

Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. R EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see “Replacing ink cartridges” on page 14 for more information. If the cartridges do not seem to fit,...

Understanding printer messages Alignment Problem Try any of the following: • Check the ink cartridges. 1 Open the printer, and then remove and reinstall the ink cartridges. 2 Load a plain and unmarked A4 ‑ or letter ‑ size paper. The printer will read any markings on used paper, which could cause th...

Communication Error The printer cannot communicate with the requested destination. Try one or more of the following: • Make sure your printer and computer are each connected to the Internet through an Ethernet or wirelessconnection. • Make sure your printer is securely connected to the host computer...

Memory Device Error Try one or more of the following: • Remove the memory device, and then reinsert it into the card slot or USB port. • Touch OK or press to clear the message. Network [x] Software Error [x] is the number of the network connection. Try one or more of the following: • Press to clear ...

2 Remove the printhead. 3 Wipe the printhead contacts and the contacts inside the printhead carrier using a clean, lint ‑ free cloth. 4 Reinsert the printhead, and then close the latch until it clicks into place. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve t...

2 Insert the printhead, and then close the latch until it clicks into place. Note: Make sure to install the ink cartridges into the printhead. For more information, see “Replacing ink cartridges” in the User’s Guide . 3 Close the printer. • Press to clear the message. • If your printer did not come ...

4 Remove the unsupported printhead. 5 Insert the supported printhead, and then close the latch until it clicks into place. Note: Make sure to install the ink cartridges into the printhead. For more information, see “Replacing ink cartridges” in the User’s Guide . 6 Close the printer. • Visit the Lex...

Scanned Document Too Long The scan job exceeds the maximum number of pages. Press to clear the message and cancel the current scan job. Scanner Disabled Try one or more of the following: • Check the printer software settings or the Administration settings from the printer to enable the scanner. For ...

• “Paper jam in the duplex unit” on page 142 • “Paper jam in the ADF (select models only)” on page 143 • “Paper or specialty media misfeeds” on page 146 Paper jam in the printer Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. Check the ...

4 Reattach the jam clearance cover until it clicks into place. 1 2 5 Close the printer. 6 Touch OK or press , depending on your printer model. Paper jam in the exit tray 1 Firmly grasp the paper, and then gently pull it out. Note: Make sure all paper fragments are removed. 2 Touch OK or press , depe...

3 Reattach the paper support until it clicks into place. 4 Touch OK or press , depending on your printer model. Paper jam in the duplex unit Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. 1 Push down the duplex latch, and then remove t...

2 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. 3 Reinsert the duplex unit until it clicks into place to clear the message. 4 If necessary, touch OK or press , depending on your printer model. Paper jam in the ADF (select models only) ...

Check the ADF 1 Press the ADF button, and then open the ADF cover. Scenario 1 Scenario 2 2 1 2 1 2 Firmly grasp the paper on both sides, and then gently pull it out. Scenario 1 Scenario 2 Note: Make sure all paper fragments are removed. Troubleshooting 144

3 Close the ADF cover. 4 Touch OK or press , depending on your printer model. Check under the ADF tray 1 Remove the ADF tray. 2 Firmly grasp the paper on both sides, and then gently pull it out. Note: Make sure all paper fragments are removed. Troubleshooting 145

3 Reattach the ADF tray until it snaps into place. 4 Touch OK or press , depending on your printer model. Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.Try one or more of the following: C HEC...

C HECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature, use these minimum print margin settings: • Left and right margins: – 6.35 mm (0.25 in.) for letter ‑ size paper – 3.37 mm (0.133 in.) for all paper sizes except letter • Top margin: 1.7 mm (0.067 in.) • Bottom margin: 12.7 mm...

M AKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED A LIGN THE PRINTHEAD C LEAN OR D EEP C LEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support. Print speed is slow If the "Before you troubleshoot" checkl...

C HECK YOUR COMPUTER PERFORMANCE You may need to change how your computer manages resources and processes. For more information on improving computer performance, see the documentation that came with your operatingsystem. Copy and scan troubleshooting • “Copier or scanner does not respond” on page 1...

M AKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: M AKE SURE THE DOCUMENT OR PHOTO IS ...

M AKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER Fax troubleshooting • “Fax troubleshooting checklist” on page 151 • “Cannot send faxes” on page 152 • “Cannot receive faxes” on page 153 • “Cannot run the fax software” on page 154 • “Fax error messages on the printer control p...

Cannot send faxes If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following: M AKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER If you did not enter your user information during initial setup, then enter your fax name and fax numbe...

Make sure that the dial prefix entered in the printer is correct for your network. 1 From the printer control panel, navigate to: > Setup > > Fax Setup > > Dialing and Sending > > Dial Prefix > 2 Press the arrow buttons to create or modify the prefix. 3 If the prefix is not c...

M AKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE If you set the printer to receive faxes manually (Auto Answer Off), then you need to press the correct code when afax comes in so that the printer can receive it. 1 From the printer control panel, navigate to: > Setup > > Fax Setup >...

Error Message: What it indicates: Possible solutions: No Answer Auto Answer may have been turned offon the receiving fax machine. • Verify the number, and then resendthe fax. • Set the printer to redial. Note: Depending on your country or region, there may be a limit onthe number of redial attempts,...

4 Watch the Device Manager window while connecting a USB cable or another device to the USB port. The windowrefreshes when the Device Manager recognizes the USB connection. • If there is activity on the Device Manager but none of the previous solutions worked, then call customersupport. • If there i...

M AKE SURE THE WIRELESS PORT IS SELECTED Note: This solution applies to Windows users only. 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , or click OK . 4 Right ‑ click the printer, and then select Properties or Printer propert...

A SSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK Most wireless networks use a DHCP server (Dynamic Host Configuration Protocol) built in to the wireless router toassign IP addresses to clients on the wireless network. DHCP addresses are assigned when they are needed, as whena new device is ...

Notices Product information Product name: Lexmark S510 Series Machine type: 4448 Model(s): S510 Series: 201, 20E Edition notice October 2011 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICA...

Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the EuropeanUnion. We encourage the recycling of our products. If you have further questions about recycling options, visit the L...

ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to complywith Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Mercury statement This product contains mercury in the lamp (<5mg ...

Sleep Mode This product is designed with an energy-saving mode called Sleep Mode . The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this productis not used for a specified period of time, called the Sleep M...

Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Councilfor Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, aproduct ide...

machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number orany other number for which charges exceed local or long-distance transmission charges.) See your user documentation in order to program this information into your fax machine. Notice to us...

electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radioequipment and telecommunications terminal equipment. Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circ...

(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris cellesrisquant d'altérer son fonctionnement. Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne eststrictement interdite p...

Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav ogøvrige relevante krav i direktiv 1999/5/EF. Polski Niniejszym Lexmark International, Inc. o ś wiadcza, ż e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ł ymi stosownymi...

Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the productthat caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to realproperty or tangible personal property for which Lexmark is ...

Index Numerics 2 ‑ sided, fax setting 78 802.1X authentication 108 A ad hoc SSID 98WEP 98 ad hoc network 114ad hoc wireless network adding a printer 100creating using Macintosh 98creating using Windows 98 additional computers installing wireless printer 95 Address Book setting up 80, 81 Address Book...