Page 2 - TABLE OF CONTENTS
TABLE OF CONTENTS INTRODUCTION............................................................................................................ 1 WHAT’S IN THE BOX .................................................................................................... 2 PRODUCT OVERVIEW ........................
Page 3 - Introduction
- 1 - Introduction Congratulations on your purchase! This manual includes information on the JBL Quantum TWS Air gaming earbuds. We encourage you to take a few minutes to read this manual, which describes the product and includes step-by-step instructions to help you to set up and get started. Read ...
Page 4 - What’s in the box
- 2 - What’s in the box 01 04 02 05 03 06 S / M / L 01 JBL Quantum TWS Air earbuds 02 2.4GHz USB wireless dongle (USB-C) 03 Silicone ear tips 04 Charging case 05 USB charging cable (USB-A to USB-C) 06 QSG, warranty card and safety sheet
Page 5 - PRODUCT OVERVIEW; Controls on earbuds
- 3 - PRODUCT OVERVIEW Controls on earbuds 0504 03 02 01 01 Charging pin 02 Replaceable silicone ear tip 03 Microphone 04 Touch control 05 LED indicator
Page 7 - Getting started; JBL headphones app (for mobile phone only); Software requirements
- 5 - Getting started JBL headphones app (for mobile phone only) On your mobile phone, download the JBL Headphones app from Apple App Store or on Google Play to get even more control and personalization of your listening experience. First-time setup (for PC only) Download from www.jblquantum.com/eng...
Page 8 - How to wear
- 6 - 5. Follow the onscreen instructions to personalize your sound settings. JBL QUANTUM TWS Air JBL QUANTUM TWS Air How to wear 01 02 1. Choose a pair of silicone ear tips that best fits your ear size. 2. Turn the earbuds in your ears as shown for the best fit and audio performance.
Page 9 - Using your earbuds; First time use
- 7 - Using your earbuds First time use Before first time use, put the earbuds into the charging case for activation. Charging 3 15 • It takes around two hours to fully charge your earbuds through the charging case. • As a fast charging feature, a fifteen minute charge powers up your earbuds for thr...
Page 11 - To pair manually
- 9 - To pair manually 01 03 >5S 02 1. After Bluetooth connection (see “Power on & connect via Bluetooth” ), open the JBL Headphones app to find the earbuds, then choose “ Dongle pairing “ from the app screen. 2. Follow the onscreen instructions to hold the pairing button on the 2.4GHz USB wi...
Page 12 - Power on & connect via Bluetooth; Manual pairing
- 10 - Power on & connect via Bluetooth ON Settings Bluetooth Bluetooth DEVICES Now Discoverable Connected JBL QUANTUM TWS AIR • now JBL QUANTUM TWS AIR Tap to pair. Device will be tied to Your Google Account Google fast pair (for Android 6.0+ phones only) 1. Make sure that your mobile phone is ...
Page 13 - Dual source switching
- 11 - Dual connect + sync L/R L r You can wear both earbuds (stereo mode), or just one (mono mode), either left or right, at a time. Dual source switching This feature allows you to switch from game audio to incoming calls or music sources quickly and easily. L r ON * * 2.4GH z 1. Ensure that your ...
Page 14 - Controls; Controls available in 2.4Gh
- 12 - • you can triple tap the touch area of the left earbud to switch to music source on your mobile phone (See “Playback controls” for detailed music operation). • To switch back to game audio from music source, triple tap the touch area of the left earbud again. TIP: • You can hear a prompt tone...
Page 15 - Controls available in Bluetooth connection; Sound mode switching
- 13 - Controls available in Bluetooth connection L BIXBY/SIRI ® / ... BIXBY/SIRI ® / ... OFF r Sound mode switching To switch between OFF (default) and Ambient Aware : • Tap the touch area on the left earbud. To enable or disable Talkthru : • Double tap the touch area on the left earbud. Call contr...
Page 16 - Playback controls; Voice assistants; Additional features; Sidetone
- 14 - Playback controls • Tap the touch area on the right earbud to pause or resume playback. • Double tap the touch area on the right earbud to skip to the previous track. • Triple tap the touch area on the right earbud to skip to the next track. Voice assistants • Hold the touch area on either ea...
Page 17 - Connecting to a new Bluetooth device; Factory reset
- 15 - Connecting to a new Bluetooth device L/R L/R 1. Take out both earbuds from the charging case. 2. Tap and then hold the touch area on either earbud for five seconds. The earbuds enter Bluetooth pairing mode. 3. Repeat the Bluetooth pairing procedures for connection to a new Bluetooth device (S...
Page 19 - LED behavior
- 17 - LED behavior LED on earbud: LED indication Status Meaning Flashing blue quickly BT connecting Solid blue for five seconds BT connected Flashing blue slowly BT not connected LEDs on charging case: LED indication Status Meaning 1 st LED flashing white for five times Low battery 2 nd or 3 rd LED...
Page 20 - Cleaning the product
- 18 - Cleaning the product Use a clean cotton swab slightly moistened with alcohol to: 1. Remove earwax and dirt from the ear tips on your earbuds. 2. Clean the charging pins on your earbuds and in the charging case respectively. Then use a dry and soft cotton to rub down the dust and lint. 3. Clea...
Page 21 - Product Specifications
- 19 - Product Specifications • Model: QUANTUM TWS AIR • Driver size: 6.8 mm/0.268" Dynamic Driver • Power supply: 5 V 1 A • Earbud: 4.4 g per pc (8.8 g combined)/ 0.0097 lbs per pc (0.0194 lbs combined) • Dongle: 2.6 g / 0.0057 lbs • Charging case: 35.4 g / 0.078 lbs • Earbud battery type: Lith...
Page 23 - Troubleshooting; No power; pairing failed between earbuds and 2.4Gh; No sound or poor sound
- 21 - Troubleshooting If you have problems using this product, check the following points before you request service. No power • Put the earbuds back into the charging case, close the lid, and then open the lid to power on again. • Recharge the earbuds (see ”Charging” ). 2.4Gh z pairing failed betw...
Page 24 - UNABLE TO RECHARGE MY EARBUDS; My voice cannot be heard by my teammates; I can’t hear myself when I’m talking; No response or malfunction of the earbuds; My earbuds fall off easily
- 22 - In Bluetooth connection: • The volume control on the earbuds (customizable on the JBL Headphones app) does not work for the Bluetooth connected device. This is not a malfunction. • Keep away from sources of radio interference such as microwaves or wireless routers. UNABLE TO RECHARGE MY EARBU...