Page 3 - ABLE OF; ONFIGURATION; GUI; NTERFACE; W EB
T ABLE OF F IGURES GXV300 X U SER M ANUAL Figure 1: Connecting the GXV300x ............................................................................................. 4 Figure 2: GXV LCD Screen ...........................................................................................................
Page 4 - ELCOME; ERIES
Grandstream Networks, Inc. GXV300x User Manual Page 2 of 54 Firmware 1.2.3.7 Updated: 12/2010 W ELCOME Thank you for purchasing the Grandstream GXV300x IP Video Phone. The GXV300x is a cost effective, easy to use and easy to configure IP video communications solution. The GXV300x supports popular vo...
Page 5 - NSTALLATION; AFETY
Grandstream Networks, Inc. GXV300x User Manual Page 3 of 54 Firmware 1.2.3.7 Updated: 12/2010 I NSTALLATION Unpack and check all accessories. Equipment included in the package: The GXV300x IP Video Phone package contains: 1. One GXV300x Main Case 2. One Handset 3. One Phone Cord 4. One Universal Pow...
Page 6 - GXV; IDEO; IGURE; PC; 0/100Mbps RJ-45 port for connecting PC as switch mode; LAN; RCA Output Interface to external display like TV set; Headset Jack; 2V DC power port
Grandstream Networks, Inc. GXV300x User Manual Page 4 of 54 Firmware 1.2.3.7 Updated: 12/2010 C ONNECTING Y OUR GXV IP V IDEO P HONE F IGURE 1: C ONNECTING THE GXV300 X T ABLE 1: D EFINITIONS OF THE GXV-300 X C ONNECTORS 1 PC 10/100Mbps RJ-45 port for connecting PC as switch mode 2 LAN 10/100Mbps RJ...
Page 7 - Tab
Grandstream Networks, Inc. GXV300x User Manual Page 5 of 54 Firmware 1.2.3.7 Updated: 12/2010 W ALL M OUNT GXV300x can be wall mounted. The two (2) wall mount sustaining brackets can be attached to the bottom of the main body: To position the phone on the wall, place two fixed hangers on the wall, h...
Page 8 - Desktop View; For example: The device is a GXV3000 if the P/N number is 963-00; inch TFT color LCD
Grandstream Networks, Inc. GXV300x User Manual Page 6 of 54 Firmware 1.2.3.7 Updated: 12/2010 P RODUCT O VERVIEW Desktop View Side View Back View Closed T ABLE 2: GXV300 X P RODUCT M ODELS Model Overview P/N GXV3000 -Three lines xxx-xx 001 -xxx GXV3005 -Three lines -One LINE(FXO/PSTN) port xxx-xx 00...
Page 9 - Black or Silver ABS plastic, 30 buttons (6 of which are LED buttons); ABLE; individual SIP accounts 3 line buttons
Grandstream Networks, Inc. GXV300x User Manual Page 7 of 54 Firmware 1.2.3.7 Updated: 12/2010 Exterior Black or Silver ABS plastic, 30 buttons (6 of which are LED buttons) Universal Power Supply 100-240V input, 12VDC/1.2A output, US/Euro/UK/Australian style plug availa-ble Dimension 6.5cm x 18cm x 1...
Page 10 - Support for anonymous call using privacy header; Firmware Upgrades; DIGEST authentication and encryption using MD5 and MD5-sess
Grandstream Networks, Inc. GXV300x User Manual Page 8 of 54 Firmware 1.2.3.7 Updated: 12/2010 caller ID, 3-way conferencing, redial, dial plans, off-hook auto dial, auto answer, early dial, speed dial , call log, and volume control, Visual voice mail indicator, audio mute & camera block (for pri...
Page 11 - SING; IP; ETTING; CREEN; LCD; CON; Icon; ON when audio mute is enabled
Grandstream Networks, Inc. GXV300x User Manual Page 9 of 54 Firmware 1.2.3.7 Updated: 12/2010 U SING GXV300 X IP V IDEO P HONE G ETTING F AMILIAR WITH LCD F IGURE 2: GXV LCD S CREEN The LCD display disappears when the screensaver is on. If you do not want the LCD display, you can turn it off. T ABLE...
Page 13 - Table 7: GXV Button Definitions; Key Button
Grandstream Networks, Inc. GXV300x User Manual Page 11 of 54 Firmware 1.2.3.7 Updated: 12/2010 Table 7: GXV Button Definitions Key Button Key Button Definitions LINE1-LINE3 3 Line keys with LED, can be configured to different SIP profiles or providers UP ↑ Use button to select next “Menu Item” when ...
Page 14 - ULTIPLE; SIP; CCOUNTS AND; Handset, Speakerphone and Headset Mode; IAL; To make a phone call; EDIAL; : To redial the last dialed phone number.; Press the SEND button; SE THE MENU; with related SIP profile.
Grandstream Networks, Inc. GXV300x User Manual Page 12 of 54 Firmware 1.2.3.7 Updated: 12/2010 M ULTIPLE SIP A CCOUNTS AND L INES The GXV300x can support up to 3 independent SIP accounts. Each account is capable of independent SIP server, user and NAT settings. Each of the 3 line buttons (LINE1-LINE...
Page 15 - : Calling a phone from the phone’s phonebook.; Making Calls using IP Addresses
Grandstream Networks, Inc. GXV300x User Manual Page 13 of 54 Firmware 1.2.3.7 Updated: 12/2010 4. U SING THE CALL HISTORY : To call a phone number in the phone’s history When using the call history, the phone will use the same SIP account as was used for the last call/call attempt. Thus, when return...
Page 16 - Quick IP Call Mode
Grandstream Networks, Inc. GXV300x User Manual Page 14 of 54 Firmware 1.2.3.7 Updated: 12/2010 • Both phones can be connected through a router using public or private IP addresses (with neces-sary port forwarding or DMZ) To make a direct IP call, please follow these steps: 1. Press MENU button to br...
Page 17 - Receiving Calls; blind
Grandstream Networks, Inc. GXV300x User Manual Page 15 of 54 Firmware 1.2.3.7 Updated: 12/2010 M AKING P HONE C ALLS Receiving Calls 1. Incoming single call: Phone rings with selected ring-tone. The corresponding account LINE flashes red. Answer call by taking Handset/SPEAKER/Headset off hook or pre...
Page 18 - Voice Messages (Message Waiting Indicator); To check which line account has a message:; Do Not Disturb
Grandstream Networks, Inc. GXV300x User Manual Page 16 of 54 Firmware 1.2.3.7 Updated: 12/2010 3. Cancel Conference: If after pressing the “CONF” button, a user decides not to conference any- one, press CONF again will cancel the operation. 4. End Conference: To end a conference, one way is to press...
Page 19 - Or
Grandstream Networks, Inc. GXV300x User Manual Page 17 of 54 Firmware 1.2.3.7 Updated: 12/2010 Camera Local Loopback Display and OSD ON/OFF Enable/Disable camera local loopback display and OSD (On Screen Display). This key functioning in loop switch when pressed continuously, the camera local loop b...
Page 20 - Key; Dial “*73” and get the dial tone to confirm the operation, then hang up
Grandstream Networks, Inc. GXV300x User Manual Page 18 of 54 Firmware 1.2.3.7 Updated: 12/2010 C ALL F EATURES The GXV300x supports traditional and advanced telephony features. T ABLE 8: GXV300 X C ALL F EATURES Key Call Features *30 Block Caller ID T (for all subsequent calls) T *31 Send Caller ID ...
Page 21 - ONFIGURE
Grandstream Networks, Inc. GXV300x User Manual Page 19 of 54 Firmware 1.2.3.7 Updated: 12/2010 C ONFIGURATION G UIDE The GXV300x can be configured in two ways. Firstly, using the Key Pad Configuration Menu on the phone; se-condly, through embedded web-configuration menu. C ONFIGURE O PERATION WITH K...
Page 24 - Access the Web Configuration Pages
Grandstream Networks, Inc. GXV300x User Manual Page 22 of 54 Firmware 1.2.3.7 Updated: 12/2010 • Keypad/LED Diagnostics All LEDs will light up Press any key on the keypad, to display the button name in the LCD. Lift and put back the handset or press Menu button to exit the diagnostic mode. • LCD Dia...
Page 25 - Definitions; Account: To configure each of the SIP accounts.; Hardware version number: Main Board, Interface Board; This field contains the product part number; This field shows IP address of GXV300x
Grandstream Networks, Inc. GXV300x User Manual Page 23 of 54 Firmware 1.2.3.7 Updated: 12/2010 1 The Web-enabled computer has to be connected to the same sub-network as the phone. This can easi- ly be done by connecting the computer to the same hub or switch as the phone is connected to. In ab-sence...
Page 27 - IP Address; The GXV300x operates in two modes:; Time Zone; LCD time display in 12 hour or 24 hour format; Date Display Format; Choose one of the following formats:
Grandstream Networks, Inc. GXV300x User Manual Page 25 of 54 Firmware 1.2.3.7 Updated: 12/2010 IP Address The GXV300x operates in two modes: • DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The GXV300x acquires its IP addre...
Page 28 - DVANCED
Grandstream Networks, Inc. GXV300x User Manual Page 26 of 54 Firmware 1.2.3.7 Updated: 12/2010 Disable SIP User Display Default is No. If enabled, SIP User ID will not be shown on the LCD Disable IP Address Display Default is No. If enabled, the IP address of the phone will not be shown on the LCD L...
Page 29 - Admin Password; to toggle between VOLUME, BIT RATE, and Tone Remapping Filter
Grandstream Networks, Inc. GXV300x User Manual Page 27 of 54 Firmware 1.2.3.7 Updated: 12/2010 T ABLE 12: A DVANCED S ETTINGS C ONFIGURATION P AGE D EFINITIONS Admin Password Administrator password. Only the administrator can configure the “Advanced Settings” page and “Account x” pages. Password fie...
Page 30 - Layer 3 QoS
Grandstream Networks, Inc. GXV300x User Manual Page 28 of 54 Firmware 1.2.3.7 Updated: 12/2010 Video Frame Skipping Skipping the bad video frame received Default is No. Sharpening Filter Sharpening filter for incoming video. Default value is 5 Brightening Filter Brightening filter for incoming video...
Page 31 - Here “:6688” is the specific TCP
Grandstream Networks, Inc. GXV300x User Manual Page 29 of 54 Firmware 1.2.3.7 Updated: 12/2010 Use Random Port This parameter, when set to “Yes”, will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple GXV300xs are behind the same full cone NAT. De-f...
Page 32 - Headline News; Enable RSS 2.0 feed to be displayed on LCD.; Syslog Server; The IP address or URL of System log server.; Syslog Level; sent or received SIP message (DEBUG level); NTP server
Grandstream Networks, Inc. GXV300x User Manual Page 30 of 54 Firmware 1.2.3.7 Updated: 12/2010 Authenticate Conf File Authenticate configuration file before acceptance. Default is No. Screen Saver Download This is the path for screen saver image downloading. It may or may not be the same path as the...
Page 34 - CCOUNT; The name associated with each account - displayed on LCD.
Grandstream Networks, Inc. GXV300x User Manual Page 32 of 54 Firmware 1.2.3.7 Updated: 12/2010 I NDIVIDUAL A CCOUNT S ETTINGS The GXV300x has 3 line appearances, each with an independent SIP account. Each SIP account requires its own configuration page. Their configurations are identical. T ABLE 13:...
Page 35 - Sets the prefix added to each dialed number.
Grandstream Networks, Inc. GXV300x User Manual Page 33 of 54 Firmware 1.2.3.7 Updated: 12/2010 NAT Traversal (STUN) This parameter defines whether the NAT traversal mechanism is activated. If activated (by choosing “Yes”) and a STUN server is also specified, then the GXV300x will behave ac-cording t...
Page 36 - Dial Plan; numbers and 1617 area code will be added automatically; Enable Call Features
Grandstream Networks, Inc. GXV300x User Manual Page 34 of 54 Firmware 1.2.3.7 Updated: 12/2010 Dial Plan Dial Plan Rules: 1. Accept Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d 2. Grammar: x - any digit from 0-9; • xx+ - at least 2 digits number; • xx. – at least 1 digit number. • ^ - exclude...
Page 37 - There are 4 uniquely defined ring tones for Video incoming calls:; Default is NO. If set to YES
Grandstream Networks, Inc. GXV300x User Manual Page 35 of 54 Firmware 1.2.3.7 Updated: 12/2010 Callee Request Timer If selecting “Yes”, the phone will use session timer when it receives inbound calls with ses-sion timer request. Force Timer If set to “Yes”, the phone will use session timer even if t...
Page 38 - Enable SRTP mode based on selection. Default is Disabled.; ETTINGS; FXO; Default is Yes. If set to Yes, busy tone is used as disconnect signal.
Grandstream Networks, Inc. GXV300x User Manual Page 36 of 54 Firmware 1.2.3.7 Updated: 12/2010 Jitter Delay Select desired Jitter Buffer Delay. Default is Medium. It is using 100, 200 and 400ms to match the setting of low, medium and high for audio. The video always buffered and played in synchroniz...
Page 39 - “Dial tone”; FXS; Onhook Threshold
Grandstream Networks, Inc. GXV300x User Manual Page 37 of 54 Firmware 1.2.3.7 Updated: 12/2010 AC Termination Imped-ance Selects the impedance of the analog line connected to the FXO port on GXV3005 Here is some basic information which may be helpful for initial configuration: 600 Ohm – North Americ...
Page 40 - Volume Amplification; Voice path volume adjustment.; Caller ID Scheme; This function lets you configure ring tone cadence preferences.; FXS Ring Tone
Grandstream Networks, Inc. GXV300x User Manual Page 38 of 54 Firmware 1.2.3.7 Updated: 12/2010 Volume Amplification Voice path volume adjustment. • Rx is a gain level for signals transmitted by FXS • Tx is a gain level for signals received by FXS. Default = 0dB for both parameters. Loudest volume: +...
Page 42 - IRMWARE; Key Pad Menu
Grandstream Networks, Inc. GXV300x User Manual Page 40 of 54 Firmware 1.2.3.7 Updated: 12/2010 S OFTWARE U PGRADE & C USTOMIZATION Software (or firmware) can be upgraded using either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. F IRMWARE...
Page 45 - USTOMIZATION; XML; HONEBOOK; Introduction
Grandstream Networks, Inc. GXV300x User Manual Page 43 of 54 Firmware 1.2.3.7 Updated: 12/2010 GXV C USTOMIZATION XML P HONEBOOK Introduction The Grandstream GXV enables you to easily share and maintain a phonebook through the web. The XML-phonebook must be stored on a web-server. There are also app...
Page 46 - XML Syntax; XSD file; Example Phonebook File
Grandstream Networks, Inc. GXV300x User Manual Page 44 of 54 Firmware 1.2.3.7 Updated: 12/2010 XML Syntax XSD file <? xml version = " 1.0 " ?> < xsd:schema xmlns:xsd = " http://www.w3.org/2001/XMLSchema " > < xsd:element name = " AddressBook " > < xsd:com...
Page 48 - Remember the limitation of the image.bin file (20 images or 320kb)
Grandstream Networks, Inc. GXV300x User Manual Page 46 of 54 Firmware 1.2.3.7 Updated: 12/2010 F IGURE 7: S CREENSHOT OF S CREENSAVER U TILITY • Remember the limitation of the image.bin file (20 images or 320kb) • Put the generated file (image.bin) into the same folders as the firmware files • Reboo...
Page 49 - Screensaver Images; to generate the ringtone files and load them
Grandstream Networks, Inc. GXV300x User Manual Page 47 of 54 Firmware 1.2.3.7 Updated: 12/2010 C USTOMIZED R ING T ONES Download the free Ringtones Generation tool from http://www.grandstream.com/support/downloads.html Please follow the same rules as above H TU Screensaver Images U TH to generate th...
Page 50 - ORT; USB; PORT; either the video phone is in camera local loopback mode or in; ONNECT THE; TV using RCA Cable; TV; IAGRAM
Grandstream Networks, Inc. GXV300x User Manual Page 48 of 54 Firmware 1.2.3.7 Updated: 12/2010 A UXILIARY P ORTS USB 2.0 P ORT When a USB flash drive is connected to a USB 2.0 port, an icon is displayed in the higher right section of the LCD. Same when USB keyboard or mouse plugged into the ports. C...
Page 56 - INSTRUCTIONS FOR RESTORATION
Grandstream Networks, Inc. GXV300x User Manual Page 54 of 54 Firmware 1.2.3.7 Updated: 12/2010 R ESTORE F ACTORY D EFAULT S ETTING WARNING: Restoring the Factory Default Setting will delete all configuration information of the phone. Please backup or print all the settings before you restoring facto...