Grandstream Networks GXP21xx - Manuals

Grandstream Networks GXP21xx – Manual in PDF format online.

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Manual

Manual Grandstream Networks GXP21xx

Summary

Page 2 - GXP21xx User Manual; Page; TABLE OF CONTENTS; TABLE OF FIGURES; GXP21XX USER MANUAL; TABLE OF TABLES

Grandstream Networks, Inc. GXP21xx User Manual Page 1 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 TABLE OF CONTENTS GXP21XX USER MANUAL WELCOME ....................................................................................................................................................

Page 4 - Welcome; products and void the manufacturer warranty.

Grandstream Networks, Inc. GXP21xx User Manual Page 3 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Welcome Your Grandstream GXP21xx Enterprise IP phone is feature-enriched, sophisticated, yet simple to use. The GXP21xx delivers superior HD audio quality, rich and leading edge telephony fea...

Page 5 - Installation

Grandstream Networks, Inc. GXP21xx User Manual Page 4 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Installation E QUIPMENT P ACKAGING Table 1: Equipment Packaging GXP2120 GXP2110 GXP2100 Main Case Yes Yes Yes Handset Yes Yes Yes Phone Cord Yes Yes Yes Power Adaptor Yes Yes Yes Ethernet Cab...

Page 6 - GXP; GXP2120 with GXP Extension; Powering up the system:

Grandstream Networks, Inc. GXP21xx User Manual Page 5 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 F IGURE 1: C ONNECTING T HE GXP2120/2110 AND THE GXP E XTENSION GXP2120 with GXP Extension GXP Extension Connecting the GXP2120/2110 to GXP Extension Reverse side of connection with connectio...

Page 7 - AFETY

Grandstream Networks, Inc. GXP21xx User Manual Page 6 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 S AFETY C OMPLIANCES The GXP21xx complies with FCC/CE and various safety standards. The GXP21xx power adaptor is compliant with the UL standard. Only use the universal power adaptor prov ided...

Page 8 - Product Overview; Table 3: GXP21xx Product Models; LCD Display

Grandstream Networks, Inc. GXP21xx User Manual Page 7 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Product Overview Table 3: GXP21xx Product Models Model Picture Overview GXP2120 GXP2120 is an executive SIP phone. It features:  Six lines  Sev en programmable hard keys  Four XML programm...

Page 9 - Table 5: GXP21xx Key Features in a Glance

Grandstream Networks, Inc. GXP21xx User Manual Page 8 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Table 5: GXP21xx Key Features in a Glance Features Benefits Open Standards Compatible SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record, SRV and NAPTR), DHCP (both ...

Page 10 - Table 7: GXP21xx Technical Specifications

Grandstream Networks, Inc. GXP21xx User Manual Page 9 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Humidity 10% – 90% (non-condensing) Compliance FCC / CE / C-Tick Table 7: GXP21xx Technical Specifications Lines Multiple direct lines with independent SIP accounts, programmable speed dial k...

Page 11 - Telephony Features; Support NAT traversal using IETF STUN and Symmetric RTP; Firmware Upgrades

Grandstream Networks, Inc. GXP21xx User Manual Page 10 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Adaptive jitter buffer control (patent-pending) and packet delay & loss concealment HD audio handset with HD wideband audio codecs for excellent double-talk performance. Telephony Featur...

Page 12 - Firmware version: 1.0.1.66 Last Updated: 05/2011; Using the GXP21xx SIP Enterprise Phone; ETTING; LCD; Table 8: LCD Buttons

Grandstream Networks, Inc. GXP21xx User Manual Page 11 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Using the GXP21xx SIP Enterprise Phone G ETTING F AMILIAR WITH THE LCD GXP21xx has a dynamic and customizable screen. The screen displays differently depending on whether the phone is idle o...

Page 13 - When a GXP2120 dials out, the Call Park softkey; Icon; Table 10: GXP21xx Keypad Buttons

Grandstream Networks, Inc. GXP21xx User Manual Page 12 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 SPECIAL SOFTKEYS (Only When Integrated with GXE5024/5028) Call Parking: FOR GXP2120/GXP2110 ONLY . Refer to the GXE5024/5028 Online User Manual for more information. • CallPark When a GXP212...

Page 14 - AKING; Handset, Speakerphone and Headset Mode

Grandstream Networks, Inc. GXP21xx User Manual Page 13 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 MUTE Mute an active call HEADSET Press HEADSET key to answer/hang up phone calls while using headset. It also allows user to toggle between headset and speaker DND Enable/Disable DND. (Not a...

Page 15 - For example; Completing Calls

Grandstream Networks, Inc. GXP21xx User Manual Page 14 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 For example: Configure ACCOUNT 1 and ACCOUNT 2 with Account Name as “VoIP 1”, “VoIP 2”, respectiv ely and ensure that they are activ e and registered. W hen LINE1 is pressed, you will hear a...

Page 16 - Speed Dial

Grandstream Networks, Inc. GXP21xx User Manual Page 15 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 4. U SING THE PHONEBOOK : To call a phone number from Phonebook Each entry in the phonebook can be attached to an individual SIP account. The phone will use that SIP account to make the phon...

Page 17 - Press OK key to initiate call; Quick IP Call Mode; Setting up the phone to make Quick IP calls; xxx; Receiving Calls; Incoming single call:; (PBX or Server must also supports this feature); Do Not Disturb

Grandstream Networks, Inc. GXP21xx User Manual Page 16 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 5. Press OK key to initiate call To make a quick IP call, please see next section. For example: If the target IP address is 192.168.1.60 and the port is 5062 (e.g. 192.168.1.60:5062), input ...

Page 18 - HONE; Call Waiting/ Call Hold; Hold; Mute; Blind; Initiate a Conference Call

Grandstream Networks, Inc. GXP21xx User Manual Page 17 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 P HONE F UNCTIONS D URING A P HONE C ALL Call Waiting/ Call Hold 1. Hold : Place a call on hold by pressing the “HOLD” button. 2. Resume: Resume call by pressing the corresponding blinking L...

Page 19 - Voice Messages (Message Waiting Indicator)

Grandstream Networks, Inc. GXP21xx User Manual Page 18 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 NOTE: The party that starts the conference call has to remain in the conference for its entire duration, you can put the party on mute but it must remain in the conversation. Also, this is n...

Page 20 - ALL; Table 11: GXP21xx Call Features; LCD will display “Call FWD Activated”.; USTOMIZED; CREEN; XML

Grandstream Networks, Inc. GXP21xx User Manual Page 19 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 C ALL F EATURES The GXP21xx supports traditional and adv anced telephony features including caller ID, caller ID w/name, call forward/transfer/park/hold as well as intercom/paging and BLF. T...

Page 21 - Configuration Guide; ONFIGURATION; Table 12: Key Pad Configuration Menu; Menu

Grandstream Networks, Inc. GXP21xx User Manual Page 20 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Configuration Guide The GXP21xx can be configured in two ways. Firstly, using the Key Pad Configuration Menu on the phone; secondly, through embedded web-configuration menu. C ONFIGURATION V...

Page 22 - GUI

Grandstream Networks, Inc. GXP21xx User Manual Page 21 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 location if available. Also, the phone will download secondary language if av ailable. • Time Settings Press Menu button to choose the menu item Press “ ← ” or follow the soft keys to return...

Page 23 - MENU

Grandstream Networks, Inc. GXP21xx User Manual Page 22 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Call History Status Phone Book LDAP Directory Instant Message Direct IP Call Preference Config Factory Functions Network Reboot Exit MENU Answered Calls Dialed Calls Missed Calls Transferred...

Page 24 - VIA; EB; Access the Web Configuration Menu; admin; Definitions

Grandstream Networks, Inc. GXP21xx User Manual Page 23 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 C ONFIGURATION VIA W EB B ROWSER The GXP21xx embedded Web serv er responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a W eb browser ...

Page 25 - Table 13: Device Configuration - Status

Grandstream Networks, Inc. GXP21xx User Manual Page 24 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Table 13: Device Configuration - Status MAC Address The device ID, in HEXADECIMAL format. IP Address This field shows IP address of GXP21xx. Product Model This field contains the product mod...

Page 26 - Identity; Line Keys x; and it is tied to the “Do not disturb” status of the phone.; Time Zone

Grandstream Networks, Inc. GXP21xx User Manual Page 25 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 802.1x Mode This option allows the user to enable/disable 802.1x mode on the phone. The default value is disabled. To enable 802.1x mode, this field should be set to EAP-MD5. Once enabled, t...

Page 28 - Table 15: Device Configuration – Settings /Advanced Settings

Grandstream Networks, Inc. GXP21xx User Manual Page 27 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Adv anced User configuration includes not only the end user configuration, but also advanced configuration such as SIP configuration, Codec selection, NAT Trav ersal Setting and other miscel...

Page 29 - Enable periodic inform. Default is “No”.

Grandstream Networks, Inc. GXP21xx User Manual Page 28 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Upgrade Via This field allows the user to choose the firmware upgrade method: TFTP, HTTP or HTTPS. Firmware Server Path Defines the serv er path for the firmware serv er. It can be different...

Page 30 - Enter the connection request port.; LDAP Directory; IP address or domain name of LDAP script serv er.; XML Application

Grandstream Networks, Inc. GXP21xx User Manual Page 29 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Connection Request Port Enter the connection request port. Phonebook XML Download Selects the file download mode for the download server. Users can choose from TFTP/HTTP/No. Phonebook XML Se...

Page 33 - Table 16: SIP Account Settings; The name associated with each account - displayed on LCD.

Grandstream Networks, Inc. GXP21xx User Manual Page 32 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Display Language Allows user to choose preferred display language in web UI and key pad UI. Currently, the phone supports these languages: English, Simplified Chinese, Traditional Chinese, K...

Page 35 - Enable Presence feature.

Grandstream Networks, Inc. GXP21xx User Manual Page 34 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 NAT Traversal This parameter activ ates the NAT traversal mechanism. It has options: No, STUN, Keep-Alive, UPnP, Auto, VPN. If selecting STUN and a STUN server is also specified, the phone p...

Page 36 - Dial Plan; User can choose to disable Call Log and what kind of calls to log.

Grandstream Networks, Inc. GXP21xx User Manual Page 35 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Dial Plan Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d 2. Grammar: x - any digit from 0-9; a) xx+ - at least 2 digit numbers b) xx. - only 2 digit numbers...

Page 37 - Defines the minimum session expiration (in seconds). Default is

Grandstream Networks, Inc. GXP21xx User Manual Page 36 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Session Expiration The SIP Session Timer extension enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. Once the session interv al expires, if there i...

Page 38 - Default is “No”. If set to “Yes”

Grandstream Networks, Inc. GXP21xx User Manual Page 37 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Refer-To Use Target Contact Default is “No”. If set to “Yes” , then for Attended Transfer, the “Refer-To” header uses the transferred target’s Contact header information. Transfer on Confere...

Page 39 - Select “ITU” or “IETF” for G726-32 packing mode.; iLBC Frame Size

Grandstream Networks, Inc. GXP21xx User Manual Page 38 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Use # as Dial Key This parameter allows users to configure the “#” key as the “Send” (or “Dial”) key. If set to “Yes”, the “#” key will immediately send the call. In this case, this key is e...

Page 40 - Software Upgrade & Customization; IRMWARE; Key Pad Menu; Save and use TFTP; Web Configuration Interface

Grandstream Networks, Inc. GXP21xx User Manual Page 39 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Software Upgrade & Customization Software (or firmware) upgrades are completed via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuratio...

Page 41 - INSTRUCTIONS FOR LOCAL TFTP UPGRADE:; Start the TFTP serv er, in the phone’s web configuration page; Managing Firmware and Configuration File Download

Grandstream Networks, Inc. GXP21xx User Manual Page 40 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 INSTRUCTIONS FOR LOCAL TFTP UPGRADE: 1. Unzip the file and put all of them under the root directory of the TFTP serv er. 2. The PC running the TFTP server and the GXP21xx should be in the sa...

Page 42 - Restore Factory Default Setting; INSTRUCTIONS FOR RESTORATION; if the MAC address is 000

Grandstream Networks, Inc. GXP21xx User Manual Page 41 of 41 Firmware version: 1.0.1.66 Last Updated: 05/2011 Restore Factory Default Setting WARNING: Restoring the Factory Default Setting will delete all configuration information of the phone. Please backup or print all the settings before you rest...