Epson A472E - Manuals

Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product and options. Make sure you keep this manualfor future reference. Also, be sure to follow all warnings and instructions marked on the product and options. ❏ Some of the symbols used on you...

❏ Unplug the product, options, and the AC adapter, and refer servicing to qualified service personnel under thefollowing conditions: The AC adapter or plug is damaged; liquid has entered the product, options, or the ACadapter; the product or the AC adapter has been dropped or the case has been damag...

Scanner Basics Part Names and Functions Front A ADF (Automatic Document Feeder) Feeds loaded originals automatically. B Edge guides Feeds originals straight into the scanner. Slide to the edges of theoriginals. C Input tray Loads originals. Pull out the tray extension if originals are too bigfor the...

Buttons and Lights on the Control Panel Buttons A Power button Turns the scanner on or off. B Wi-Fi connect button Press the WPS button on the access point, and then pressthe button for more than three seconds to connect to a Wi-Fi network. See the chapter “Network Settings” for more details. Press ...

F Stop button ❏ Cancels scanning. ❏ Finishes Automatic Feeding Mode. ❏ Cancels Wi-Fi settings by push button setup (WPS). ❏ Press this to release the error when a network connectionerror occurs. ❏ Cancels a firmware update over a network connection. G Start button ❏ Starts scanning. ❏ Press this whe...

B Wi-Fi light Blue indicates that the scanner is connected to a wireless (Wi-Fi)network. White indicates it is searching for an access point. C Error light An error has occurred. See “Light Error Indicators” for more details. D Automatic Feeding Modelight The scanner is in Automatic Feeding Mode. Sc...

Indicators Situation Solutions On On On On Off On On The scanner has started in recoverymode because the firmware updatefailed. Follow the steps below to try to up-date the firmware again. 1. Connect the computer and the scan-ner with a USB cable. (During recoverymode, you cannot update the firm-war...

Document Capture Pro / Document Capture This application allows you to rearrange pages or correct rotation for image data, and then save the data, send it byemail, send it to a server, or send it to a cloud service. By registering frequently used scan process settings with aname such as "job"...

❏ Format: IPv4: http://the scanner’s IP address/ IPv6: http://[the scanner’s IP address]/ ❏ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: You can also run Web Config from EpsonNet Config or using WSD port. Option Items and Consumables Information Network Interface Un...

Related Information & “General Specifications for Originals being Scanned” on page 21 & “Placing Large Size Originals” on page 39 & “Placing Irregular Shaped Originals” on page 42 & “Placing Photographs” on page 45 Roller Assembly Kit Codes Parts (the pickup roller and a separation r...

Cleaning Kit Codes Use this when cleaning inside the scanner. A: cleaner, B: cleaning cloth Part name Codes Cleaning Kit B12B819291 Related Information & “Cleaning Inside the Scanner” on page 91 User's Guide Scanner Basics 20

Specifications of Originals and PlacingOriginals Specifications of Originals This section explains the specifications and conditions of originals that can be loaded in the ADF. General Specifications for Originals being Scanned Type of Original Thickness Size Plain paper Fine paper Recycled paper Po...

Size Measurement Thickness Paper Type Loading Capacity * A4 210×297 mm (8.3×11.7 in.) 27 to 413 g/m2 Plain paper Fine paper Recycled paper Thickness of the originals stack:under 6 mm (0.23 in.) 80 g/m2: 50 sheets 90 g/m2: 43 sheets 104 g/m2: 37 sheets 127 g/m2: 31 sheets 157 g/m2: 25 sheets 209 g/m2...

Related Information & “Carrier Sheet Codes” on page 18 Specifications of Envelopes The specification of envelopes you can load into the scanner. Size Measurement Thickness Loading Capacity C6 114×162 mm (4.49×6.38 in.) (standard size) 0.38 mm (0.015 in.) or less 5 envelopes DL 110×220 mm (4.33×8...

❏ Photos ❏ Booklets ❏ Non-paper original (such as clear files, fabric, and metal foil) ❏ Originals with staples or paper clips ❏ Originals with glue attached ❏ Ripped originals ❏ Heavily wrinkled or curled originals ❏ Transparent originals such as OHP film ❏ Originals with carbon paper on the back ❏...

Placing Standard Size Originals 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output trayextension, and then raise the stopper. Note: ❏ For A4 size or larger originals, make sure you pull out and extend the input tray extension. ❏ Make sure you pul...

Long Paper Specifications of Long Paper The specification of long paper you can load into the scanner. Size Thickness Paper Type Loading Capacity Width: 50.8 to 215.9 mm (2.0 to 8.5 in.) Length: 393.7 to 6,096.0 mm (15.5 to 240.0 in.) 50 to 130 g/m2 Plain paper Fine paper Recycled paper 1 sheet Plac...

Note: ❏ You can scan long paper up to 5,461 mm (215 inches) in length with a resolution of 300 dpi or less, and over 5,461mm (215 inches) to 6,096 mm (240 inches) with a resolution of 200 dpi or less. ❏ You need to specify the paper size in Epson Scan 2. There are three ways to specify the paper siz...

Placing Plastic Cards 1. Open the input tray, and then slide out the output tray and raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3. Load the plastic cards into the input tray facing down with the top edge facing into the ADF. Slide the plastic cards into the ADF un...

Note: To scan plastic cards, select Plastic Card (Landscape) in Document Size or select Off in Detect Double Feed on the Main Settings tab in Epson Scan 2. See the Epson Scan 2 help for details. If you forget to disable Detect Double Feed in Epson Scan 2 and a double feed error occurs, remove the ca...

Placing Laminated Cards 1. Open the input tray, and then slide out the output tray and raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3. Load the laminated cards into the input tray facing down with the top edge facing into the ADF. Slide the laminated cards into the ...

Large Size Originals Specifications of Large Size Originals By using the Carrier Sheet sold separately and folding the originals in half, you can scan originals larger than A4size, such as A3 or B4 sizes. Size Thickness Paper Type Loading Capacity of theCarrier Sheet Up to A3 0.3 mm (0.012 in.) or l...

Note: ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ To scan both sizes and stitch them together, select Double-Sided from Scanning Side and select Left & Right from Stitch Images in Epson Scan 2. See the Epson Scan 2 help for details....

Placing Irregular Shaped Originals 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output trayextension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3. Place the Carrier Sheet with the illustration on the f...

Note: ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list in Epson Scan 2, select Auto Detect or select Customize to create a custom document siz...

Placing Photographs 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output trayextension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3. Place the Carrier Sheet with the illustration on the front edge facin...

Note: ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list in Epson Scan 2, select Auto Detect or select Customize to create a custom document siz...

Placing Envelopes 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output trayextension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out. User's Guide Specifications of Originals and Placing Originals 48

Note: ❏ To scan envelopes, we recommend selecting the appropriate rotation angle or Auto in Rotate on the Main Settings tab in Epson Scan 2 before scanning. See the Epson Scan 2 help for details. ❏ To scan envelopes, select Off in Detect Double Feed on the Main Settings tab in Epson Scan 2. See the ...

Placing a Mixture of Originals at Different Sizes 1. Open the input tray and extend the input tray extension. Slide out the output tray, extend the output trayextension, and then raise the stopper. Note: If there are any thick originals amongst the originals, to stop the thick originals from bumping...

Basic Scanning Scanning Using Epson Scan 2 You can scan the originals using detailed settings that are suitable for text documents. 1. Place the original. 2. Start Epson Scan 2. ❏ Windows 10 Click the start button, and then select All apps > EPSON > Epson Scan 2 . ❏ Windows 8.1/Windows 8/Windo...

6. Click Scan . The scanned image is saved to the folder you specified. Related Information & “Placing Originals” on page 25 & “Epson Scan 2” on page 16 & “Setting a Resolution That Suits the Scanning Purpose” on page 57 & “Image Adjustment Features” on page 65 & “Editing Scanned...

Setting a Resolution That Suits the Scanning Purpose Advantages and Disadvantages of Increasing the Resolution Resolution indicates the number of pixels (smallest area of an image) for each inch (25.4 mm), and is measured indpi (dots per inch). The advantage of increasing the resolution is that the ...

Note: ❏ If you want to upload to a cloud service, you need to set up your account with the cloud service in advance. ❏ If you want to use Evernote as the destination, download the Evernote application from the Evernote CorporationWebsite and install it before using this feature. ❏ On the Batch Save ...

4. Make the following settings. ❏ Source : Select the source where the original is placed. ❏ Document Size : Select the size of the original you placed. ❏ Image Type : Select the color you want to use to save the scanned image. ❏ Rotation : Select the rotation angle depending on the original you wan...

The light on the scanner turns on, and the Automatic Feeding Mode window is displayed on your computer. 5. Adjust the edge guides, and then place the original in the ADF. Scanning starts automatically. 6. After scanning stops, place the next original in the ADF. Repeat this procedure until you have ...

You can adjust the gamma (brightness of the intermediate range) for the whole image. If the image is too light ortoo dark, you can adjust the brightness. & “Threshold” on page 70 You can adjust the border for monochrome binary (black and white). Increase the threshold, the black color areabecome...

Image Option You can select the effect for the scanned image. Text Enhancement You can make blurred letters in the original clear and sharp. You can also reduce the offset or unevenness of thebackground. You can select the level of the effect when selecting the Main Settings tab > Image Type >...

If you select Customize from the color list in Dropout , you can make settings for the color you want to remove while checking the preview window (for Windows only). Note: This feature is not available when selecting the Main Settings tab > Image Type > Auto or Color . Color Enhance You can en...

Edge Fill You can remove the shadow created around the scanned image. For double-sided scanning, the settings for the edge fill range are mirror-reversed for the back of the original. If you select Settings , the Edge Fill Level screen is displayed, and you can adjust the edge fill ranges for the to...

Remove Punch Holes You can remove the shadows of holes on the scanned image when scanning originals with punched holes. You can remove the shadows of round or square punch holes that are within a range of 20 mm (0.79 in.) from theedges of the original. Note: ❏ This feature is only available when you...

Note: ❏ Text on the originals is recognized using Optical Character Recognition (OCR), and then embedded in the scannedimage. ❏ This feature is only available when the EPSON Scan OCR component (Windows) or Epson Scan 2 OCR component (MacOS X) is installed. 1. Place the original. 2. Start Epson Scan ...

Various Types of Saving and Transferring Sorting and Saving Scanned Images into a Separate Folder (forWindows Only) You can sort scanned images automatically and save them to a separate folder using Document Capture Pro. To sort scanned images, you can use a variety of detection methods such as blan...

Uploading to an FTP Server You can upload scanned images to an FTP server using Document Capture Pro (Windows) or Document Capture(Mac OS X). 1. Place the original. 2. Start Document Capture Pro (Windows) or Document Capture (Mac OS X). 3. Click . The Scan window is displayed. 4. Make the scanning s...

7. Make settings for each item, and then click OK . The email client on your computer starts automatically, and the scanned image is attached to an email. Related Information & “Scanning Using Document Capture Pro (Windows)” on page 57 & “Scanning Using Document Capture (Mac OS X)” on page 6...

& “Scanning Using a Scanner Button” on page 62 & “Placing Originals” on page 25 Scanning Business Cards Using Presto! BizCard You can scan business cards and convert them to editable text using Presto! BizCard. See the software’s help for more information on using the software and its functi...

4. Set each item on the Epson Scan 2 window, and then scan. The business card is scanned and converted into editable text in the Presto! BizCard window. Related Information & “Presto! BizCard” on page 17 & “Placing Originals” on page 25 Scanning from Smart Devices Using NFC Tag You can conne...

Network Settings Network Connection Types Wi-Fi Connection Connect the scanner and the computer or smart device to the access point. This is the typical connection methodfor home or office networks where computers are connected by Wi-Fi through the access point. Related Information & “Connecting...

Note: AP mode is a connection method designed to replace Ad Hoc mode. The scanner can be connected by Wi-Fi and AP mode simultaneously. However, if you start a network connectionin AP mode when the scanner is connected by Wi-Fi, the Wi-Fi is temporarily disconnected. Related Information & “Makin...

Connecting to a Smart Device You can use the scanner from a smart device when you connect the scanner to the same Wi-Fi network (SSID) asthe smart device. To use the scanner from a smart device, set up from Epson DocumentScan. Note: ❏ If you want to connect a computer and a smart device to the scann...

Note: Connection fails when the light turns on. After releasing the error by pressing the button, restart the access point, move it closer to the scanner, and then try again. Related Information & “Basic Scanning” on page 53 & “Advanced Scanning” on page 64 & “Network Problems” on page 1...

1. Press the button on the scanner’s control panel. The light is lit blue when AP mode connection is enabled. 2. Connect from the smart device or computer to the scanner using the scanner’s SSID and password. Note: ❏ You can check the SSID and password on the label stuck to the scanner. ❏ See the do...

Selecting Change the Connection Methods Follow the on-screen instructions until the following screen is displayed. ❏ Windows Select Change or re-set the connection method on the Select Software Installation screen, and then click Next . ❏ Mac OS X Select how you want to connect the scanner to your c...

Maintenance Cleaning Outside the Scanner Wipe off any stains on the outer case with a dry cloth or a cloth dampened with mild detergent and water. c Important: ❏ Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur. ❏ Do not let water get ...

Replacing the Roller Assembly Kit The roller assembly kit (the pickup roller and the separation roller) needs to be replaced when the number of scansexceeds the Life Cycle of the rollers. When a replacement message is displayed on your computer, follow the stepsbelow to replace it. A: pickup roller,...

9. Lift the left side of the separation roller, and then slide and remove the installed separation rollers. 10. Insert the new separation roller axis into the hole on the right side, and then lower the roller. 11. Close the separation roller cover. c Important: Make sure the separation rollers are i...

1. Turn on the scanner. 2. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select All apps > EPSON > Epson Scan 2 > Epson Scan 2 Utility . ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Start screen > Apps > Epson > Epson Scan 2 Utility...

1. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select All apps > EPSON > Epson Scan 2 > Epson Scan 2 Utility . ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Start screen > Apps > Epson > Epson Scan 2 Utility . ❏ Windows 7/Windows V...

4. Close the input tray and output tray. c Important: Make sure you close the output tray securely; otherwise it may be damaged during transport. 5. Attach the packing materials that came with the scanner, and then repack the scanner in its original box or asturdy box. Updating Applications and Firm...

Solving Problems Scanner Problems Scanner Lights Indicate an Error Check the following if the scanner lights indicate an error. ❏ Make sure there are no originals jammed in the scanner. ❏ When feeding multiple originals, open the ADF cover and remove the originals. Next, close the ADF cover. ❏ Make ...

❏ Make sure the scanner is turned on. ❏ Wait until the status light stops flashing indicating that the scanner is ready to scan. ❏ Connect the scanner directly to the computer’s USB port. The scanner may not work properly when connectedto the computer through one or more USB hubs. ❏ If you are using...

Removing Jammed Originals from the Scanner If an original has jammed inside the scanner, follow these steps to remove it. 1. Remove all originals remaining in the input tray. 2. Pull the cover open lever and open the scanner cover. 3. Carefully remove any originals remaining inside the scanner. User...

4. Carefully pull out any jammed originals from the output tray in the direction of the arrow if you cannot pulloriginals straight up. c Important: Make sure there is no paper inside the scanner. 5. Close the scanner cover. The Original Jams in the Scanner Frequently If the original jams in the scan...

Scanning Speed Slows Down when Scanning Continuously When scanning continuously using the ADF, scanning slows down to prevent the scanner mechanism fromoverheating and being damaged. However, you can continue scanning. To regain normal scanning speed, leave the scanner idle for at least 30 minutes. ...

Expanding or Contracting the Scanned Image When expanding or contracting the scanned image, you can adjust the expansion ratio by using the Adjustments feature in Epson Scan 2 Utility. This feature is only available for Windows. Note: Epson Scan 2 Utility is an application that comes with Epson Scan...

Related Information & “Text Enhancement” on page 68 You can make blurred letters in the original clear and sharp. You can also reduce the offset or unevenness of thebackground. & “Threshold” on page 70 You can adjust the border for monochrome binary (black and white). Increase the threshold,...

❏ Use an original with clear text. Text recognition may decline for the following types of originals. ❏ Originals that have been copied a number of times ❏ Originals received by fax (at low resolutions) ❏ Originals on which the letter spacing or line spacing is too small ❏ Originals with ruled lines...

Network Problems When You Cannot Make Network Settings Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devicesin the following order; access point, computer or smart device, and then scanner. Move the scanner and computeror smart device closer...

❏ An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. Ifyou connect the computer or smart device to a 5 GHz SSID, you cannot connect to the scanner because thescanner only supports communication over 2.4 GHz. Connect the computer or smart device to...

Checking the SSID for the Computer Windows Select Control Panel > Network and Internet > Network and Sharing Center . Mac OS X Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID isindicated with a check mark. The Scanner Suddenly Cannot ...

❏ When scanning from the scanner button, make sure you start Epson Scan 2 on your computer before pressingthe scanner button. Related Information & “Checking the SSID Connected to the Scanner” on page 114 & “Checking the SSID for the Computer” on page 115 & “Cannot Connect from Devices E...

❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel . ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server2003 R2/Windows Server 2003 Click the start button and select Control Panel . 4. Open Uni...

6. Select the application you want to uninstall, and then click Uninstall. c Important: The Uninstaller removes all drivers for Epson scanners on the computer. If you use multiple Epson scanners andyou only want to delete some of the drivers, delete all of them first, and then install the necessary ...

Technical Specifications General Scanner Specifications Note: Specifications are subject to change without notice. Scanner type Sheet Feed, one pass duplex color scanner Photoelectric device CIS Effective pixels 5,100×9,300 at 600 dpi 2,500×64,500 at 300 dpi Light source RGB LED Scanning resolution ...

Electrical Specifications Scanner Electrical Specifications Rated DC Input Power Supply Voltage DC 24 V Rated DC Input Current 2 A Power Consumption USB Connection ❏ Operating: Approx. 17 W ❏ Ready mode: Approx. 9.2 W ❏ Sleep mode : Approx. 1.2 W ❏ Power off: Approx. 0.1 W Wi-Fi Connection ❏ Operati...

System Requirements Windows Windows 10 (32-bit, 64-bit) Windows 8.1 (32-bit, 64-bit) Windows 8 (32-bit, 64-bit) Windows 7 (32-bit, 64-bit) Windows Vista (32-bit, 64-bit) Windows XP Professional x64 Edition Service Pack 2 Windows XP (32-bit) Service Pack 3 Windows Server 2012 R2 Windows Server 2012 W...

Standards and Approvals Standards and Approvals for U.S. Models Product EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module. Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the ...

Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Standards and Approvals for Australian Models Product EMC AS/NZS CISPR22 Class B Epson hereby declares that the following equipment Models are in co...

Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to thesupport section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are alsoavailable from the site. http:...

Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web http://www.epson.com.tw Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk Phone: +886-2-80242008 Our HelpDesk team can help you with the followin...

Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam. 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.id ❏ Information on product specifications, drivers...

Province Company Name Address Phone E-mail WESTKALIMANTAN ESC Pontianak JL. NUSA INDAH I NO. 40A PONTIANAKKALBAR 78117 (+62561)735507 [email protected] PEKANBARU ESC PEKANBARU JL. TUANKU TAMBUSAI NO. 353 -PEKANBARU RIAU (+62761)21420 [email protected] DKI JA...

Helpline ❏ Service, product information, and ordering consumables (BSNL Lines) Toll-free number: 18004250011 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) ❏ Service (CDMA & Mobile Users) Toll-free number: 186030001600 Accessible 9am to 6pm, Monday through Saturday (Exce...

12 Lights 1 AP mode light 2 Wi-Fi light 3 ! error light 4 automatic feeding mode light 5 ready light 6 double feed detection skip light 7 slow mode light Parent topic: Scanner Parts Locations User Replaceable Epson Scanner Parts and Accessories You can purchase genuine Epson accessories at epson.com...

13 Part Part number Cleaning kit B12B819291 Network Interface Unit B12B808441 Parent topic: Scanner Parts Locations Changing the Power Off and Sleep Timer Settings You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep modeand turns off automatically. 1. Do on...

14 2. Click the Power Save tab. 3. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting. 4. Select the length of time after which you want the scanner to automatically turn off when not in useas the Power Off Timer setting. 5. Click Set to save the set...

15 Loading Originals Follow the instructions here to load your originals into the scanner. Loading Originals in the Input TrayLoading Plastic and Laminated Cards in the Input TrayLoading Special Originals Loading Originals in the Input Tray You can load originals that meet the document specification...

22 If scanning thin or wrinkled paper causes paper jams, press the slow mode button once before scanning to slow down the feeding speed; press it again to return to normal speed. Loading Multiple Sizes of Originals in the Input TrayOriginal Document Specifications Parent topic: Loading Originals Rel...

27 • Photos • Originals with wet ink • Ripped, curled, or wrinkled originals • Originals containing staples or paper clips • Originals with holes, other than standard hole-punched originals • Originals that are bound • Originals with carbon paper backing • Transparencies • Glossy originals • Carbon-...

32 Plastic and Laminated Card Specifications Parent topic: Loading Originals Related references Plastic and Laminated Card Specifications Related topics Scanning Plastic and Laminated Card Specifications You can load original plastic and laminated cards that meet these specifications in your scanner...

36 6. Load the carrier sheet in the input tray as shown until it meets resistance. Folded original

37 Photo or irregularly shaped original 7. Slide the edge guides against the edges of the original or carrier sheet. 8. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning special originals.

38 9. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit theejected originals. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the sc...

40 Wi-Fi Networking See these sections to use your scanner over a Wi-Fi network. Network Security RecommendationsManual Network Connection SetupConnecting to an Existing Wi-Fi NetworkDirect Wi-Fi Mode SetupWi-Fi Protected Setup (WPS)Setting Up Network ScanningEpson DocumentScan App for iOS/AndroidUs...

41 If your product has an option to set an administrator password, change the default administratorpassword to deter access by unauthorized users to personal data stored on your product, such as IDs,passwords, and contact lists. Parent topic: Wi-Fi Networking Manual Network Connection Setup If the s...

42 Connecting to an Existing Wi-Fi Network You can set up your scanner to communicate with your computer using a wireless router. The wirelessrouter can be connected to your computer over a wireless or wired network. 1 Epson scanner 2 Wireless router 3 Computer with a wireless interface 4 Computer 5...

43 Manually Connecting to a Wi-Fi Router Using EpsonNet Config You can use EpsonNet Config to connect the scanner to an existing Wi-Fi network on a router or accesspoint. Note: You must have a computer with a wireless adapter to set up the connection. 1. Turn on the scanner. 2. Connect the computer ...

44 Parent topic: Connecting to an Existing Wi-Fi Network Related tasks Enabling a Direct Wi-Fi (AP Mode) ConnectionSetting Up Network Scanning Direct Wi-Fi Mode Setup You can set up your scanner to communicate directly with your computer or another device withoutrequiring a wireless router. If your ...

45 Parent topic: Wi-Fi Networking Enabling a Direct Wi-Fi (AP Mode) Connection You can enable a direct Wi-Fi connection to allow direct communication between your scanner andcomputer or other devices without a wireless router or access point. Note: If you are connecting a wireless device to the scan...

46 Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router, you can quickly connect your scanner to thenetwork using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router. If there is no hardware button, there m...

47 Note: If the ! error light turns on, the connection failed. Press the stop button to clear the error, restart the scanner and router, and repeat these steps. 4. Select the link below to set up network scanner. You must set up network scanning to connect yourcomputer and wireless scanner. Parent t...

49 You see a screen like this: Note: If you see an Enable Editing button (Windows) or a lock icon (Mac), click it so that you can modify the scanner settings. 4. Select your scanner and click Add .

51 Determining the Scanner's IP Address If you have multiple scanners on your network, you need to know the IP address of the scanner whensetting up network scanning. 1. Do one of the following to start EpsonNet Config: • Windows 10 : Click > EpsonNet > EpsonNet Config . • Windows 8.x : Naviga...

52 Network Interface Unit Control Panel 1 power button (turns the unit on and off) 2 LCD screen (displays status, operations, and error messages) 3 settings button (selects product settings, network settings, and maintenance options) 4 Reset button (returns the LCD to the default screen) 5 Stop butt...

53 Setting Up Network Scanning Scanning to Network Computers from the Network Interface Unit - Windows You can scan to a network computer directly from the Epson Network Interface Unit (Windows). You firstset up a scan job in Document Capture Pro and then select the computer you want to send the sca...

54 Restoring Default Network Settings If you need to solve a problem with your network connection, you can restore all network settings to theirdefaults. 1. Turn off your scanner. 2. Press and hold the Wi-Fi button and the power button until the Wi-Fi and AP mode lights turn on. Then release the but...

55 Scanning You can scan your originals and save them as digital files. Starting a ScanScanning with Document Capture Pro in Standard ViewScanning with Document Capture Pro in Simple ViewScanning with Document Capture - MacScanning in Epson Scan 2Scan Resolution GuidelinesScanning with NFC from Your...

57 You see a window like this: 3. Click the Job Settings button. Note: If you do not see the button, click the < symbol in the Job bar.

60 Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to afile. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also ...

62 Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan,and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you c...

64 Parent topic: Starting a Scan Scanning with Document Capture Pro in Standard View You can use Document Capture Pro in Standard View to select settings, preview, and change thescanned file settings as necessary. Note: The settings may vary, depending on the software version you are using. See the ...

67 Related tasks Loading Originals in the Input Tray Scanning with Document Capture Pro in Simple View You can use Document Capture Pro in Simple View to quickly select options and scan. Note: The settings may vary, depending on the software version you are using. See the help information in Documen...

69 9. Confirm your settings and click OK or Close . Parent topic: Scanning Related tasks Loading Originals in the Input Tray Scanning with Document Capture - Mac When you scan with Document Capture, the program automatically saves your scanned file on yourcomputer in the folder you specify. You can ...

71 You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the +icon, select Acquire from ...

72 Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in youroperating system's Documents or My Documents folder, or opens it in your scanning program. You canselect settings, preview, and change the scanned file settings as necessary. 1....

75 Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 11. Reinsert your original into the ADF. 12. If scanning an original in a carrier sheet or other special original, see the link below for other setting requirements for special documents. 13. Select the forma...

76 15. Select the location in which you want to save your scanned file as the Folder setting. If necessary, select Select to create a new folder. 16. Click Scan . The product scans your original and saves the scanned file in the location you specified. 17. If you selected the Automatic Feeding Mode ...

77 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not alladjustment settings may be available, depending on other settings you have chosen.

79 Scanning Settings for Special Documents You need to select specific options on the Main Settings tab in Epson Scan 2 when scanning specialoriginals. Type of original Required settings Envelope Select Off as the Detect Double Feed setting. Plastic cards Select Plastic Card (Landscape) as the Docum...

80 JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, thelower the image quality. (The TIFF format is recommended when you need to modify or retouch yourscanned image.) PNG (*.png) An image format that does not lose quality during editing. TIF...

81 Increase the resolution setting in your scanning software. Increase the resolution by the same amountyou will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi(dots per inch) and you will double the image size later, change the resolution setting to...

82 3. Touch the NFC antenna of your Android device to the NFC tag on your product. Note: The location of your Android device's NFC antenna varies. See your mobile device documentation for more details. Epson DocumentScan opens on your device and connects to the scanner automatically. Note: If you do...

83 Scanning Two Originals onto One Sheet (Stitching Images)Scanning Multi-Page Originals as Separate Files - WindowsSaving Scanned Documents as a Searchable PDF Using Epson Scan 2Saving Scanned Documents as a Searchable PDF with Document Capture - MacSaving a Scan as an Office Format FileSaving a Sc...

85 4. Click the Scan Settings button, then click Detailed Settings . You see an Epson Scan 2 window like this:

86 5. Select Double-Sided as the Scanning Side setting. 6. Select the original document size or Auto Detect as the Document Size setting. 7. Select one of the following as the Stitch Images setting: • Top&Bottom : Places the scanned images one above the other. • Left&Right : Places the scann...

87 You see the Document Capture Pro window. 3. If you see a Switch to Simple View button in the upper right corner of the window, click it. You see a window like this:

89 You see a window like this: 9. Select the method you used to separate the originals as the Separator setting. Note: See the help information in Document Capture Pro for details. 10. If necessary, select Create Folder and select a folder name. 11. Select any other folder naming settings you want a...

90 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 You can scan a document and save the text in a searchable PDF. In a searchable PDF, text isrecognized using Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component ...

92 You see a window like this: Note: You may need to select your scanner from the scanner list. 3. Click the Scan icon.

95 Parent topic: Scanning Special Projects Saving a Scan as an Office Format File You can use Document Capture Pro to save your scans in one of the following Microsoft Office fileformats: Microsoft Word (.docx), Microsoft Excel (.xlsx), or Microsoft PowerPoint (.pptx). Note: The settings may vary, d...

97 9. Select any additional settings as necessary and click OK . Note: See the help information in Document Capture Pro for details. 10. Confirm your settings and click OK . Your originals are saved in the Office file format you selected. Parent topic: Scanning Special Projects Saving a Scan as an O...

100 13. Click one of the Destination icons to choose where to send your scanned file. (If you cannot see all of the icons below, click the arrow next to the icons.) 14. Depending on the destination you chose, click OK or Send to complete the operation. Parent topic: Scanning Special Projects Scannin...

104 Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your ScannerCleaning Inside Your ScannerChecking the Scanner Roller CounterReplacing the Scanner RollersTransporting Your Scanner Cleaning Your Scanner To keep your product working ...

108 moist cloth to wipe off any dust or dirt on the rollers as they rotate. Repeat this step until the rollersare clean. 10. Close the scanner cover. Parent topic: Cleaning and Transporting Your Scanner Checking the Scanner Roller Counter Check the scanner roller counter to determine when your rolle...

109 • Windows (other versions) : Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility . • Mac : Open the Applications folder, click Epson Software , and click Epson Scan 2 Utility . 3. Click the Counter tab. You see a screen like this: 4. If the number ...

116 Resetting the Scanner Roller Counter When you replace the scanner rollers, reset the scanner roller counter so you know when you may needto replace the rollers again. 1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open the Epson Scan 2 Utility...

117 4. Click Reset . The Number of Scans field changes to 0 (zero). 5. Close the Epson Scan 2 Utility. Parent topic: Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare itfor transportatio...

118 Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light StatusSolving Scanning ProblemsSolving Network Scanning ProblemsSolving Scanned Image Quality ProblemsUninstall Your Scanner SoftwareWhere to Get Help Scanner Light Status You can often...

119 7 slow mode light Light status Condition/solution The ! error light is flashing slowly A paper jam or a double feed has occurred. Remove any paper loadedin the input tray. If the light continues to flash, a scanner error may haveoccurred. Turn the scanner off and then back on again. If the error...

120 Parent topic: Solving Problems Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanner Does Not Turn On or Turns Off UnexpectedlyScanner Button Does Not Work as ExpectedScanning Software Does Not Operate CorrectlyCannot Start Epson Scan 2Original ...

121 • Check the status of the lights and make sure the scanner is ready to scan. • When using a wireless connection, start Epson Scan 2 on your computer before scanning from the product. • Make sure Epson Scan 2 and other applications are installed correctly. If necessary, uninstall and reinstall it...

122 Related references Windows System RequirementsMac System Requirements Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your scanner is turned on and any interface cables are securely connected at both ends. • Make sure your computer is not running in a...

123 • Load only originals that meet the specifications for your scanner. • Clean inside the scanner and replace the roller assembly kit, if necessary. • Scan the originals one by one using the Automatic Feeding Mode setting in Epson Scan 2. • Press the slow mode button to slow down the scanning spee...

125 5. Gently pull out any jammed originals from the output tray. 6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. If originals jam in the scanner frequently, try the following: • Press the slow mode button to slow down the scanning speed. • Close t...

126 • Make sure your system meets the requirements for your operating system. If you are scanning a high- resolution image, you may need more than the minimum requirements. If necessary, increase yoursystem's memory or reduce the resolution. • Make sure slow mode is turned off. Parent topic: Solving...

127 • Epson Scan 2 does not support networks that use only IPv6. Use Epson Scan 2 on a network that supports IPv4. • If the Firewall function is active, the scanner may not be discovered by the Epson Scan 2 Utility. Open the Epson Scan 2 Utility, enter the IP address for your scanner, and click Add ...

128 • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary. • The scanner may not be able to communicate with a computer with multiple network interfaces. ...

129 Related tasks Scanning in Epson Scan 2 Scanned Characters are Blurry If characters in your scanned images are blurry, try these solutions: • Make sure you do not move the scanner or original while scanning. • Operate the scanner on a flat, stable surface. • Make sure the originals are ejecting p...

131 • In Epson Scan 2, select the Advanced Settings tab. Set the Edge Fill setting to None . • Document Capture Pro (Windows) : Select Detailed Settings from the Scan window. Select Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size "Auto" settin...

132 Parent topic: Solving Problems Uninstalling Scanner Software - Windows You can uninstall and then re-install your scanner software to solve certain problems. 1. Turn off the scanner. 2. Disconnect any interface cables. 3. Do the following to uninstall each of your scanning software programs and ...

133 7. Follow the on-screen instructions to uninstall the software. 8. To reinstall your scanner software, see the Start Here sheet for instructions. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Wher...

134 Purchase Supplies and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in ...

135 Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows ...

136 • OS X 10.11.x • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 Note: The UNIX File System (UFS) for OS X and Fast User Switching on OS X is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/s...

137 Output resolution 75 to 1200 dpi in 1 dpi increments 75 to 300 dpi if length is 15.5 inches (393.8 mm) to 215 in (5461.0mm) 75 to 200 dpi if length is 215 inches (5461.1 mm) to 240 in (6096.0mm) Color Depth Color: 30 bits per pixel internal (10 bits per pixel per color) 24 bits per pixel externa...

138 Note: Dimensions do not include projecting parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed...

139 Environmental Specifications Temperature Operating: 41 to 95 °F (5 to 35 °C) Storage: –13 to 140 °F (–25 to 60 °C) Humidity (non-condensing) Operating: 15 to 80% RH Storage: 15 to 85% RH Operating conditions Ordinary office or home conditions Note: Avoid operating the scanner in direct sunlight,...

140 Security Protocol SSL/TLS HTTPS (Server/Client) SMTPS (Client) STARTTLS Root certificate (Client) Root certificate updating (Client) CA-signed certificate (Server) CA certificate (Server) CSR generation (Server) Self-signed certificate (Server) EC key CSR/self-signed certificate generation (Serv...

142 Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions...

143 • Never disassemble, modify, or attempt to repair the scanner or a scanner option by yourself except as specifically explained in this guide. Caution: Radio waves from this product may adversely affect the operation of medical equipment, airplanes, or automatically controlled devices, such as pa...

144 • Never disassemble, modify, or attempt to repair the AC adapter by yourself except as specifically explained in the scanner's guides. • If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of...

145 Exercise caution when copying the following items: • Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. • Passports, driver's licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items...

146 arbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, butexcluding any rules that permit joinder or class actions in arbitration (for more detail on procedure, seeSection 1.6 below). You and Epson understand and agree that (a) the Federal Arbitra...

148 1.6d) above does not limit your rights to attorney's fees and expenses under applicable law;notwithstanding the foregoing, the arbitrator may not award duplicative awards of attorney's fees andexpenses. 1.7 Opt-out. You may elect to opt-out (exclude yourself) from the final, binding, individual ...

149 Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, ortransmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,without the prior written permission of Seiko Epson Co...

150 THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,INCIDENTAL, INDIR...

11 2 Power cord 3 USB cable Parent topic: Scanner Parts Locations Scanner Buttons and Lights Buttons ES-400 1 power button 2 double feed detection skip button 3 slow mode button 4 stop button 5 start button

13 Lights ES-400 1 ! error light 2 automatic feeding mode light 3 ready light 4 double feed detection skip light 5 slow mode light

14 ES-500W/ES-500WR 1 AP mode light 2 Wi-Fi light 3 ! error light 4 automatic feeding mode light 5 ready light 6 double feed detection skip light 7 slow mode light Parent topic: Scanner Parts Locations User Replaceable Epson Scanner Parts and Accessories You can purchase genuine Epson accessories at...

15 Part Part number Cleaning kit B12B819291 Network Interface Unit B12B808441 Flatbed scanner dock (ES-400 only) B12B819001 Epson Perfection V19 (for use withscanner dock) B11B231201 Epson Perfection V39 (for use withscanner dock) B11B232201 Parent topic: Scanner Parts Locations Changing the Power O...

16 2. Click the Power Save tab. 3. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting. 4. Select the length of time after which you want the scanner to automatically turn off when not in useas the Power Off Timer setting. 5. Click Set to save the set...

17 Loading Originals Follow the instructions here to load your originals into the scanner. Note: The illustrations show the ES-500W/ES-500WR, but the steps are the same for the ES-400. Loading Originals in the Input TrayLoading Plastic and Laminated Cards in the Input TrayLoading Special Originals L...

24 If scanning thin or wrinkled paper causes paper jams, press the slow mode button once before scanning to slow down the feeding speed; press it again to return to normal speed. Loading Multiple Sizes of Originals in the Input TrayOriginal Document Specifications Parent topic: Loading Originals Rel...

29 Note: You can load originals of different sizes, paper types, and thicknesses up to this size: Letter (8.5 × 11 inches [216 × 279 mm]). Caution: Do not load the following types of originals in the scanner, or they may be damaged or may damage the scanner: • Thermal paper • Coated paper • Original...

34 Plastic and Laminated Card Specifications Parent topic: Loading Originals Related references Plastic and Laminated Card Specifications Related topics Scanning Plastic and Laminated Card Specifications You can load original plastic and laminated cards that meet these specifications in your scanner...

38 6. Load the carrier sheet in the input tray as shown until it meets resistance. Folded original

39 Photo or irregularly shaped original 7. Slide the edge guides against the edges of the original or carrier sheet. 8. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning special originals.

40 9. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit theejected originals. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the sc...

42 Wi-Fi Networking See these sections to use your scanner over a Wi-Fi network. Note: You can set up network scanning to your scanner through the optional Epson Network Interface Unit (ES-400/ES-500W/ES-500WR) or through a direct connection to your scanner (ES-500W/ES-500WR). Network Security Recom...

43 If your product has an option to set an administrator password, change the default administratorpassword to deter access by unauthorized users to personal data stored on your product, such as IDs,passwords, and contact lists. Parent topic: Wi-Fi Networking Connecting to an Existing Wi-Fi Network ...

44 Manually Connecting to a Wi-Fi NetworkWi-Fi Protected Setup (WPS)Setting Up Network Scanning Parent topic: Wi-Fi Networking Manually Connecting to a Wi-Fi Network You can manually connect the scanner to a Wi-Fi network by entering the network names (SSIDs) andpasswords for your wireless network r...

45 Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router. If there is no hardware button, there may be a WPS setting in the software for the device. Check your networkproduct documentation for details. Using WPS to Connect to a NetworkUsing WPS PIN Mode to Connec...

46 Parent topic: Wi-Fi Protected Setup (WPS) Related tasks Setting Up Network Scanning Using WPS PIN Mode to Connect to a Network If you have a WPS-enabled wireless router that supports PIN mode, you can use Wi-Fi Protected Setup(WPS) PIN mode to connect your scanner to the network (ES-500W/ES-500WR...

49 Parent topic: Connecting to an Existing Wi-Fi Network Related tasks Scanning to Network Computers from the Network Interface Unit - Windows Determining the Scanner's IP Address If you have multiple scanners on your network, you need to know the IP address of the scanner whensetting up network sca...

50 Parent topic: Wi-Fi Networking Network Interface Unit Control Panel 1 power button (turns the unit on and off) 2 LCD screen (displays status, operations, and error messages) 3 settings button (selects product settings, network settings, and maintenance options) 4 Reset button (returns the LCD to ...

51 Related tasks Setting Up Network Scanning Scanning to Network Computers from the Network Interface Unit - Windows You can scan to a network computer directly from the Epson Network Interface Unit (Windows). You firstset up a scan job in Document Capture Pro and then select the computer you want t...

52 Press and hold the Wi-Fi button on the scanner for at least three seconds to disable the Wi-Fi features. When the Wi-Fi light and the AP mode light turn off, Wi-Fi is disabled. Parent topic: Wi-Fi Networking Restoring Default Network Settings If you need to solve a problem with your network conne...

53 Scanning You can scan your originals and save them as digital files. Note: For instructions on scanning with Epson ScanSmart, see the help information in Epson ScanSmart or click here to access the Epson ScanSmart User's Guide . Starting a ScanScanning with Document Capture Pro in Standard ViewSc...

57 Note: If you installed the Epson ScanSmart software, pressing the start button on your scanner starts Epson ScanSmart instead. For instructions on scanning with Epson ScanSmart, see the help informationin Epson ScanSmart or click here to access the Epson ScanSmart User's Guide . Note: If you did ...

58 5. Select the job that you want to assign to the start button. 6. Click OK . Parent topic: Starting a Scan from a Scanner Button Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to afile. Note: If you are ...

60 Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan,and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you c...

62 Parent topic: Starting a Scan Scanning with Document Capture Pro in Standard View You can use Document Capture Pro in Standard View to select settings, preview, and change thescanned file settings as necessary. Note: The settings may vary, depending on the software version you are using. See the ...

65 Related tasks Scanning in Epson Scan 2 Related topics Loading Originals Scanning with Document Capture Pro in Simple View You can use Document Capture Pro in Simple View to quickly select options and scan. Note: The settings may vary, depending on the software version you are using. See the help ...

68 Related tasks Scanning in Epson Scan 2 Related topics Loading Originals Scanning with Document Capture - Mac When you scan with Document Capture, the program automatically saves your scanned file on yourcomputer in the folder you specify. You can select settings, preview, and change the scanned f...

70 You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the +icon, select Acquire from ...

74 Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 11. Reinsert your original into the ADF. 12. If scanning an original in a carrier sheet or other special original, see the link below for other setting requirements for special documents. 13. Select the forma...

75 15. Select the location in which you want to save your scanned file as the Folder setting. If necessary, select Select to create a new folder. 16. Click Scan . The product scans your original and saves the scanned file in the location you specified. 17. If you selected the Automatic Feeding Mode ...

77 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not alladjustment settings may be available, depending on other settings you have chosen.

79 Scanning Settings for Special Documents You need to select specific options on the Main Settings tab in Epson Scan 2 when scanning specialoriginals. Type of original Required settings Envelope Select Off as the Detect Double Feed setting. Plastic cards Select Plastic Card (Landscape) as the Docum...

80 JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, thelower the image quality. (The TIFF format is recommended when you need to modify or retouch yourscanned image.) PNG (*.png) An image format that does not lose quality during editing. TIF...

81 Increase the resolution setting in your scanning software. Increase the resolution by the same amountyou will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi(dots per inch) and you will double the image size later, change the resolution setting to...

83 Scanning Special Projects Your product's scanning software offers various options to help you quickly complete special scanprojects. Note: For instructions on scanning with Epson ScanSmart, see the help information in Epson ScanSmart or click here to access the Epson ScanSmart User's Guide . Scan...

84 You see a window like this: 4. Click the Scan Settings button, then click Detailed Settings . Note: If you do not see any icons, click the V symbol next to the Job Settings button.

86 5. Select Double-Sided as the Scanning Side setting. 6. Select the original document size or Auto Detect as the Document Size setting. 7. Select one of the following as the Stitch Images setting: • Top&Bottom : Places the scanned images one above the other. • Left&Right : Places the scann...

89 You see a window like this: 9. Select the method you used to separate the originals as the Separator setting. Note: See the help information in Document Capture Pro for details. 10. If necessary, select Create Folder and select a folder name. 11. Select any other folder naming settings you want a...

90 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 You can scan a document and save the text in a searchable PDF. In a searchable PDF, text isrecognized using Optical Character Recognition (OCR) and then embedded in the scanned original. Note: You must download and install the requir...

92 You see a window like this: Note: You may need to select your scanner from the scanner list. 3. Click the Scan icon.

95 Parent topic: Scanning Special Projects Related topics Loading Originals Saving a Scan as an Office Format File - Windows You can use Document Capture Pro (Windows) to save your scans in one of the following MicrosoftOffice file formats: Microsoft Word (.docx), Microsoft Excel (.xlsx), or Microso...

97 8. Click Option to display additional settings. 9. Select any additional settings as necessary and click OK . Note: See the help information in Document Capture Pro for details. 10. Confirm your settings and click OK . Your originals are saved in the Office file format you selected. Parent topic:...

101 13. Click one of the Destination icons to choose where to send your scanned file. (If you cannot see all of the icons below, click the arrow next to the icons.) 14. Depending on the destination you chose, click OK or Send to complete the operation. Parent topic: Scanning Special Projects Related...

105 Using the Optional Flatbed Scanner Dock - Windows The optional flatbed scanner dock combines your document scanner with a flatbed scanner into a singleunit (ES-400). This allows you to scan thick or over-sized originals, such as cardboard and books, thatwon't fit into the document scanner's ADF....

106 1 Stopper 2 Output tray extension 3 Scanner cover/output tray 1 USB port 1 (for connecting flatbed dock to computer) 2 USB port 2 (for connecting flatbed dock to document scanner) 3 Power inlet Parent topic: Using the Optional Flatbed Scanner Dock - Windows Scanning from the Flatbed Scanner Dock...

110 Note: Place your original 0.1 inch (2.5 mm) from the top and side edges of the scanner glass as shown in order to avoid cropping. If you are scanning multiple photos at once, place them at least0.8 inch (20 mm) apart from each other. 4. Close the flatbed scanner cover gently to keep your origina...

113 For originals that are 14 inches (356 mm) or longer: • Open the document scanner's input tray. Leave the output tray closed, and close the flatbed and document scanner's stoppers. Parent topic: Scanning from the Flatbed Scanner Dock Related tasks Scanning from the Docked Flatbed ScannerScanning ...

115 Transporting the Flatbed Scanner Dock If you need to ship your product, transport it a long distance, or store it for an extended period, prepare itfor transportation as described here. Note: If you are transporting only the flatbed scanner dock (without the document scanner), follow the install...

117 Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your ScannerCleaning Inside Your ScannerChecking the Scanner Roller CounterReplacing the Scanner RollersTransporting Your Scanner Cleaning Your Scanner To keep your product working ...

122 moist cloth to wipe off any dust or dirt on the rollers as they rotate. Repeat this step until the rollersare clean. 10. Close the scanner cover. Parent topic: Cleaning and Transporting Your Scanner Checking the Scanner Roller Counter Check the scanner roller counter to determine when your rolle...

123 • Windows (other versions) : Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility . • Mac : Open the Applications folder, click Epson Software , and click Epson Scan 2 Utility . 3. Click the Counter tab. You see a screen like this: 4. If the number ...

130 Resetting the Scanner Roller Counter When you replace the scanner rollers, reset the scanner roller counter so you know when you may needto replace the rollers again. 1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open the Epson Scan 2 Utility...

131 4. Click Reset . The Number of Scans field changes to 0 (zero). 5. Close the Epson Scan 2 Utility. Parent topic: Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare itfor transportatio...

132 Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light StatusSolving Scanning ProblemsSolving Network Scanning ProblemsSolving Scanned Image Quality ProblemsSolving Flatbed Scanner Dock ProblemsUninstall Your Scanner SoftwareWhere to Get He...

133 5 slow mode light ES-500W/ES-500WR 1 AP mode light 2 Wi-Fi light 3 ! error light 4 automatic feeding mode light 5 ready light 6 double feed detection skip light 7 slow mode light Light status Condition/solution The ! error light is flashing slowly A paper jam or a double feed has occurred. Remov...

135 Parent topic: Solving Problems Related references Original Jams in ScannerWhere to Get Help Related topics Loading OriginalsWi-Fi NetworkingScanning Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanner Does Not Turn On or Turns Off Unexpectedly...

136 Scanner Button Does Not Work as Expected If the scanner button does not start the correct program or perform the correct action, try these solutions: • Document Capture Pro (Windows) and Document Capture (Mac) do not support using the start button to scan over a wireless connection (ES-500W/ES-5...

137 • Make sure the connection between the scanner and your computer is secure. • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. • In Windows, be sure that the scanner is listed under Imaging Devices in the Device Manager. • Connect the scann...

138 • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. • If you are using a TWAIN-compliant program, make sure that the correct product is selected as the Scanner or Source setting. Parent topic: Solving Scanning Problems Related concepts Uninstall Your ...

139 Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: Note: The illustrations show the ES-500W/ES-500WR, but the instructions are the same for the ES-400. 1. Turn off your scanner. 2. Remove all originals from the input tray. 3. Pull down the cover open lever...

141 6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. If originals jam in the scanner frequently, try the following: • Press the slow mode button to slow down the scanning speed. • Close the output tray and let the originals fall freely onto the surf...

142 Solving Network Scanning Problems Check these solutions if you have problems scanning over a network (ES-500W/ES-500WR). Cannot Scan Over a NetworkScanner Cannot Connect to a Wireless Router Parent topic: Solving Problems Cannot Scan Over a Network If you cannot start Epson Scan 2 when scanning ...

143 Related topics Wi-Fi Networking Scanner Cannot Connect to a Wireless Router If your scanner has trouble finding or connecting to a wireless router, try these solutions: • If you are connecting the scanner via Wi-Fi Protected Setup (WPS), make sure you activate WPS on your scanner within 2 minute...

144 • Check that the scanner's IP address is set correctly. Parent topic: Solving Network Scanning Problems Related topics Wi-Fi Networking Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Back of Original Image Appears in ...

147 • Document Capture (Mac) : Click the Scan button and select Main Settings from the Scan window. Select Document Size and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting. • In Epson Scan 2, select the Advanced Settings tab. Set the Edge Fill setting to None...

148 Line of Dots Appears in All Scanned ImagesBack of Original Image Appears in Scanned Document Parent topic: Solving Problems Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. Ifnecessary, move your original away ...

149 Uninstalling Scanner Software - Mac Parent topic: Solving Problems Uninstalling Scanner Software - Windows You can uninstall and then re-install your scanner software to solve certain problems. 1. Turn off the scanner. 2. Disconnect any interface cables. 3. Do the following to uninstall each of ...

150 6. Click Uninstall . 7. Follow the on-screen instructions to uninstall the software. 8. To reinstall your scanner software, see the Start Here sheet for instructions. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your ...

151 Purchase Supplies and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in ...

152 Technical Specifications These sections list the technical specifications for your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows ...

153 • macOS 10.12.x • OS X 10.11.x • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 To use the Epson ScanSmart software, your Mac must use one of these operating systems: • macOS 10.13.x • macOS 10.12.x • OS X 10.11.x Note: The UNIX File System (UFS) for OS X and Fast User Swit...

155 Interface * SuperSpeed USB 3.0 (backward-compatible with USB 1.1) IEEE802.11b/g/n (ES-500W/ES-500WR) Ethernet 1000BASE-T/100BASE-TX/10BASE-T (via optionalNetwork Interface Unit) NFC Simple Tag (ES-500W/ES-500WR); no interface with scannercontroller; Android 4.0 or later required) Light source RG...

156 Power consumption (USB connection) Operating: 17 W (approximate) Ready mode: 9.2 W (approximate) Sleep mode: 1.2 W (approximate) Power off mode: 0.1 W (approximate) AC Adapter AC adapter model 100 to 240 V model: A471H 220 to 240 V model: A472E Rated input current 1.2 A Rated frequency range 50 ...

158 Security Protocol SSL/TLS HTTPS (Server/Client) SMTPS (Client) STARTTLS Root certificate (Client) Root certificate updating (Client) CA-signed certificate (Server) CA certificate (Server) CSR generation (Server) Self-signed certificate (Server) EC key CSR/self-signed certificate generation (Serv...

159 Humidity (non-condensing) Operating: 20 to 80% Storage: 20 to 85% Parent topic: Technical Specifications Safety and Approvals Specifications Scanner United States EMC: FCC part 15 Subpart B class B Canada EMC: CAN/CSA-CEI/IEC CISPR 22 Class B AC Adapter (A471H) United States Safety: UL60950-1 EM...

161 Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions...

162 • Never disassemble, modify, or attempt to repair the scanner or a scanner option by yourself except as specifically explained in this guide. Caution: Radio waves from this product may adversely affect the operation of medical equipment, airplanes, or automatically controlled devices, such as pa...

163 • Never disassemble, modify, or attempt to repair the AC adapter by yourself except as specifically explained in the scanner's guides. • If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of...

164 • Passports, driver's licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Restriction on disassembling and decompiling You may not disassemble, decompile, or otherwise attempt to derive the source code of any softwareinc...

165 memorializes a transaction in interstate commerce, and (c) this Section 1 shall survive termination of thisAgreement. 1.3 Pre-Arbitration Steps and Notice . Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and...

167 1.7 Opt-out. You may elect to opt-out (exclude yourself) from the final, binding, individual arbitration procedure and waiver of class and representative proceedings specified in thisAgreement by sending a written letter to the Epson Address within thirty (30) days of your assentto this Agreemen...

168 Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, ortransmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,without the prior written permission of Seiko Epson Co...

169 THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,INCIDENTAL, INDIR...