Axis Q7424R - Manuals

AXIS Q7424–R Mk II Video Encoder Hardware Overview Hardware Overview 1 2 3 4 5 6 7 8 9 10 11 12 13 1 LED indicator power 2 LED indicator status 3 LED indicator network 4 Mounting holes 5 Video input connectors 6 SD memory card slot 7 I/O connector 8 Audio connectors 9 SFP connector 10 RS485/RS422 co...

AXIS Q7424–R Mk II Video Encoder Hardware Overview The unit can only use one Network interface, either an SFP module or RJ45 connector. SFP module has higher priority than theRJ45 connector. NO NO NOTICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connec...

AXIS Q7424–R Mk II Video Encoder Hardware Overview • Connecting to an AXIS Video Hosting System service. See page 48 . To connect, press and hold the button for about 3 seconds until the Status LED flashes green. • Connecting to AXIS Internet Dynamic DNS Service. See page 48 . To connect, press and ...

AXIS Q7424–R Mk II Video Encoder Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® wit...

AXIS Q7424–R Mk II Video Encoder Access the Product For more information, see NAT traversal (port mapping) for IPv4 on page 49 . See also AXIS Internet Dynamic DNS Service at www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup Set the Root...

AXIS Q7424–R Mk II Video Encoder Access the Product Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons . The Audio clip drop-down lis...

AXIS Q7424–R Mk II Video Encoder Access the Product Speaker button — Click to turn the speakers on or off. Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode , the Microphone and Talk buttons must both be active to send audio to the Axis product. Click either ...

AXIS Q7424–R Mk II Video Encoder Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network willdetermine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams...

AXIS Q7424–R Mk II Video Encoder Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’sManual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open t...

AXIS Q7424–R Mk II Video Encoder Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarant...

AXIS Q7424–R Mk II Video Encoder Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to al...

AXIS Q7424–R Mk II Video Encoder Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 19 . • Stream profiles. See page 20 . • Camera settings. See page 21 . • Overlay image. Se...

AXIS Q7424–R Mk II Video Encoder Video and Audio H.264 H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates.An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complet...

AXIS Q7424–R Mk II Video Encoder Video and Audio For quick setup, use one of the predefined stream profiles. Each predefined profile has a descriptive name, indicating its purpose. Ifrequired, the predefined stream profiles can be modified and new customized stream profiles can be created. To create...

AXIS Q7424–R Mk II Video Encoder Video and Audio To enable overlays: 1. Go to Video & Audio > Video Stream and select the Image tab. 2. To include an overlay image, select Include overlay image at the coordinates . The overlay image must first be uploaded to the Axis product, see Overlay Imag...

AXIS Q7424–R Mk II Video Encoder Video and Audio 2. Select the image to use from the Use overlay image list and click Save . To display the overlay image: 1. Go to Video & Audio > Video Stream and select the Image tab. 2. Under Overlay Settings , select Include overlay image at the coordinate...

AXIS Q7424–R Mk II Video Encoder Video and Audio Note Privacy mask is not available for the quad stream. However, privacy masks configured on each channel will be displayedin the quad. Set Up Audio To change the product’s audio settings, go to Video & Audio > Audio Settings . To include an au...

AXIS Q7424–R Mk II Video Encoder Video and Audio • G726 is an unlicensed speech codec that is most commonly used within the security industry. Note If recording audio to edge storage, such as an SD card or network share, use AAC encoding. The Sample rate defines the number of times per second the so...

AXIS Q7424–R Mk II Video Encoder Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features ofthe Live View page. • Stream Profile. See page 20 . • Default Viewer for Browser. ...

AXIS Q7424–R Mk II Video Encoder Configure the Live View Page • H.264 decoder installation . The administrator can disable installation of the H.264 decoder included with AXIS Media Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from you...

AXIS Q7424–R Mk II Video Encoder PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists ofthe following values: • Pan and tilt positions • Zoom position • Focus positio...

AXIS Q7424–R Mk II Video Encoder PTZ (Pan Tilt Zoom) 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the Move Speed . 6. Specify the View Time in seconds or minutes. 7. Specify the View Order or select the Ran...

AXIS Q7424–R Mk II Video Encoder PTZ (Pan Tilt Zoom) Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move topreset positions that require a tilt movement. Install PTZ Driver This Axis product supports several PTZ devic...

AXIS Q7424–R Mk II Video Encoder Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severelydefocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: ...

AXIS Q7424–R Mk II Video Encoder Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the...

AXIS Q7424–R Mk II Video Encoder Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving...

AXIS Q7424–R Mk II Video Encoder Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, forexample video analytics and intelligent video capabilities such as recognition, tracking, detection and counting...

AXIS Q7424–R Mk II Video Encoder Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the productcan start a recording or send an email notification when motion is detected. The set of conditions that defines how and whent...

AXIS Q7424–R Mk II Video Encoder Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 34 . • Detectors - Audio Detection – Trigger the rule when aud...

AXIS Q7424–R Mk II Video Encoder Events - System Ready – Trigger the rule when the product has been started and all services are running. This can for example be used to send a notification when the product restarts. • Time - Recurrence – Trigger the rule periodically. See Set Up Recurrences on page...

AXIS Q7424–R Mk II Video Encoder Events Recipient Use with action Notes Email Send Images Send Notification Send Video Clip An email recipient can contain multiple email addresses. FTP Send Images Send Video Clip HTTP Send Images Send Notification Send Video Clip HTTPS Send Images Send Notification ...

AXIS Q7424–R Mk II Video Encoder Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outsideoffice hours. Use one of the predefined schedules or create a new schedule as described below. To create a new ...

AXIS Q7424–R Mk II Video Encoder Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 41 . • To set up action rules, see page 36 . • To access recordings, see Recording List on page 41 . • To...

AXIS Q7424–R Mk II Video Encoder Recordings 5. Click Save to save and start the recording. 42

AXIS Q7424–R Mk II Video Encoder Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selectedlanguage. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate t...

AXIS Q7424–R Mk II Video Encoder System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow ...

AXIS Q7424–R Mk II Video Encoder System Options 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the sett...

AXIS Q7424–R Mk II Video Encoder System Options A Server/Client certificate can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. To install a self-signed certificate: 1. Go ...

AXIS Q7424–R Mk II Video Encoder System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one versionmust always be enabled. IPv4 Address Configuration By default, the Axis product is set to use IP...

AXIS Q7424–R Mk II Video Encoder System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart th...

AXIS Q7424–R Mk II Video Encoder System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in ...

AXIS Q7424–R Mk II Video Encoder System Options Note • For NAT traversal to work, this must be supported by the router. The router must also support UPnP TM . • In this context, router refers to any network routing device such as a NAT router, Network router, Internet Gateway, Broadband router, Broa...

AXIS Q7424–R Mk II Video Encoder System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is thegroup of devices and management station running SNMP. Community names are used to identify groups. To enable and configure SNMP in t...

AXIS Q7424–R Mk II Video Encoder System Options Storage SD Card NO NO NOTICE TICE TICE To prevent data corruption, the SD card should be unmounted before removal. Note For SD card recommendations see www.axis.com The Axis product supports SD/SDHC/SDXC cards. The following SD card file systems are su...

AXIS Q7424–R Mk II Video Encoder System Options 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage . 3. Click SD Card . 4. Click Format and select the desired file system. 5. Click OK to start formatting the card. Network S...

AXIS Q7424–R Mk II Video Encoder System Options Select the desired Port Type from the drop-down list. For more information, see the online help . Port Status The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports. Mainte...

AXIS Q7424–R Mk II Video Encoder System Options System Log - Provides information about system events. Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the product (see below). Server Report - Provides information about th...

AXIS Q7424–R Mk II Video Encoder Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problemshould be to check the current firmware version. The latest version may contain a cor...

AXIS Q7424–R Mk II Video Encoder Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems set...

AXIS Q7424–R Mk II Video Encoder Technical Specifications Technical Specifications Function/group Item Specifications Video Encoder Model AXIS Q7424–R Mk II (4 channels) Videocompression H.264 Main and Baseline Profiles (MPEG-4 Part 10/AVC)Motion JPEG Resolutions 176 x 120 to 720 x 576176 x 120 to 1...

AXIS Q7424–R Mk II Video Encoder Technical Specifications Function/group Item Specifications Videomanagementsoftware AXIS Camera Companion, AXIS Camera Station, Video management software from Axis’Application Development Partners available on www.axis.com/techsup/software Optionalaccessories AXIS T8...

AXIS Q7424–R Mk II Video Encoder Technical Specifications a rated output power limited to ≤ 100 W or a rated output current limited to ≤ 5 A. Audio Connector 4-pin terminal block for: • Audio input• Audio output 1 2 3 4 Function Pin Notes Microphone/Line in 1 Microphone or line in (mono) GND 2 Groun...

AXIS Q7424–R Mk II Video Encoder Technical Specifications Connection Diagrams I/O Connector 1 2 3 A B D S G 1 0 V DC (-) 2 DC output 12 V, max 125 mA 3 Example: push button A I/O configured as input B I/O configured as output Performance Considerations When setting up your system, it is important to...