Axis AXIS P3364-VE - Manual

AXIS P3364-VE Network Camera Hardware Overview Network Connector RJ45 Ethernet connector with Power over Ethernet (PoE). NO NO NOTICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shallbe intended for their specific us...

AXIS P3364-VE Network Camera Hardware Overview LED Indicators Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports & Devices > LED . See the online help for more information. • The Status LED can be configured to...

AXIS P3364-VE Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS...

AXIS P3364-VE Network Camera Access the Product For more information, see NAT traversal (port mapping) for IPv4 on page 50 . See also AXIS Internet Dynamic DNS Service at www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup Set the Root Pas...

AXIS P3364-VE Network Camera Access the Product Controls on the Live View Page Click the View size buttons to show the image in full size (right button) or to scale down the image to fit the browser window (left button). Select a stream profile for the Live View page from the Stream Profile drop-dow...

AXIS P3364-VE Network Camera Access the Product 1. Go to Setup > Live View Config . 2. Under Action Buttons , select Show manual trigger button . AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 14...

AXIS P3364-VE Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls on page 29 . Select a PTZ preset position to steer the camera view to the saved po...

AXIS P3364-VE Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network willdetermine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, au...

AXIS P3364-VE Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’sManual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the A...

AXIS P3364-VE Network Camera Media Streams Note • <ip>= IP address • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee ...

AXIS P3364-VE Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all se...

AXIS P3364-VE Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 18 . • Stream profiles. See page 19 . • Camera settings. See page 20 . • View area. See page 2...

AXIS P3364-VE Network Camera Video and Audio H.264 H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates.An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete im...

AXIS P3364-VE Network Camera Video and Audio To select a default stream profile for the Live View page, go to Setup > Live View Config . Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance To change Imag...

AXIS P3364-VE Network Camera Video and Audio Shutter & Gain The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, availablestorage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Ax...

AXIS P3364-VE Network Camera Video and Audio View Area A view area is a cropped part of the full view. The view area is treated as a video source in Live View and has its own video stream and PTZ settings. When setting up a view area it is recommended that the video stream resolution is the same siz...

AXIS P3364-VE Network Camera Video and Audio Create the action rule: 1. Go to Events > Action Rules 2. Click Add to create a new rule. 3. Select a Trigger and, optionally, a Schedule and Additional conditions . See the online help for details. 4. From the Actions list, select Overlay Text 5. Ente...

AXIS P3364-VE Network Camera Video and Audio 1. Click Open iris to open the iris to its maximum position. This gives the smallest depth of field and provides the best conditions for focusing. 2. Focus is set in the Focus window . Use the mouse to move and resize the focus window. 3. Click in the Foc...

AXIS P3364-VE Network Camera Video and Audio Use the Input gain to control the volume of the audio input. If the sound is too low, choose a higher dB value, to amplify the sound. If the sound is too high, choose a lower dB value. The Level bar gives a visual representation of the audio signal level ...

AXIS P3364-VE Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features ofthe Live View page. • Stream Profile. See page 19 . • Default Viewer for Browser. See ...

AXIS P3364-VE Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page. This button is available when usi...

AXIS P3364-VE Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas,see View Area on page 22 . Preset Positions A preset position is a saved view that can be used t...

AXIS P3364-VE Network Camera PTZ (Pan Tilt Zoom) • Zoom control To disable specific controls, deselect the options under Enable/Disable controls . Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move topreset positions...

AXIS P3364-VE Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, spray-painted or severelydefocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering...

AXIS P3364-VE Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Mot...

AXIS P3364-VE Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window, and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving ob...

AXIS P3364-VE Network Camera Applications Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applicationsfor Axis products. For information about available applications, downloads, trials and licenses, go to www.axis.com...

AXIS P3364-VE Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the productcan start a recording or send an email notification when motion is detected. The set of conditions that defines how and whenthe a...

AXIS P3364-VE Network Camera Events - Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 39 . Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Output Port – Activate an I/O ...

AXIS P3364-VE Network Camera Events Recipient Use with action Notes Email Send Images Send Notification Send Video Clip An email recipient can contain multiple email addresses. FTP Send Images Send Video Clip HTTP Send Images Send Notification Send Video Clip HTTPS Send Images Send Notification Send...

AXIS P3364-VE Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 42 . • To set up action rules, see page 36 . • To access recordings, see Find Recordings on page 40 . • To pl...

AXIS P3364-VE Network Camera Recordings To play a recording, follow these steps: 1. Go to Recordings > List . 2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the filters. See also Find Recordings on page 40 . 3. Select ...

AXIS P3364-VE Network Camera Recordings To remove a recording, select the recording and click Remove . Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 52 . To prevent the disk from beco...

AXIS P3364-VE Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selectedlanguage. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the f...

AXIS P3364-VE Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anon...

AXIS P3364-VE Network Camera System Options To enable HTTPS on the Axis product: 1. Go to System Options > Security > HTTPS 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS...

AXIS P3364-VE Network Camera System Options Note Installed certificates, except preinstalled CA certificates, will be deleted if the product is reset to factory default. PreinstalledCA certificates that have been deleted will be reinstalled. A Server/Client certificate can be self-signed or issued b...

AXIS P3364-VE Network Camera System Options If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes . The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video...

AXIS P3364-VE Network Camera System Options Linux/Unix example arp -s 192.168.0.125 00:40:8c:18:10:00 tempping -s 408 192.168.0.125 Windows syntax (this may require that you run the command prompt as an administrator) arp -s <IP address> <serial number>ping -l 408 -t <IP address> W...

AXIS P3364-VE Network Camera System Options Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System Options > Network > TCP/IP > Advanced . Select Obtain DNS server address via ...

AXIS P3364-VE Network Camera System Options NAT traversal (port mapping) for IPv4 A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwardingnetwork traffic from the private network to the “outside”, that is, the Internet. Secur...

AXIS P3364-VE Network Camera System Options QoS (Quality of Service) QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware networkprioritizes network traffic and provides a greater network reliability by controlling the amount of ba...

AXIS P3364-VE Network Camera System Options RTP/H.264 The RTP port range and multicast settings are configured under System Options > Network > RTP . The RTP port range defines the range of ports from which the video/audio ports are automatically selected. For multicast streams,only certain IP...

AXIS P3364-VE Network Camera System Options 4. The card can now be removed. Format SD Card NO NO NOTICE TICE TICE Formatting the SD card will remove all data and recordings stored on the card. The Axis product can be configured to automatically format SD cards that are inserted into the product. If ...

AXIS P3364-VE Network Camera System Options To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings , select Remove recordings older than and select the number of days or weeks. To stop writing to the share and protect recordings from being removed, ...

AXIS P3364-VE Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting on page 57 . System Overview To get an ov...

AXIS P3364-VE Network Camera System Options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, goto System Options > Advanced > File Upload . Uploaded files are accessed through http://<ip address>/local/...

AXIS P3364-VE Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problemshould be to check the current firmware version. The latest version may contain a correct...

AXIS P3364-VE Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting...

AXIS P3364-VE Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Models AXIS P3364-VE Image sensor Progressive scan RGB CMOS 1/3” Lens Varifocal, remote focus and zoom, P-iris, IR corrected, mexapixel resolution 6 mm models : 2.5–6 mm, F1.2, horizonta...

AXIS P3364-VE Network Camera Technical Specifications Function/group Item Specifications Approvals EN 55022 Class B, EN 50121-4, IEC 62236-4, EN 61000-3-2, EN 61000-3-3, EN 55024,EN 61000-6-1, EN 61000-6-2FCC Part 15 Subpart B Class BICES-003 Class BVCCI Class BC-tick AS/NZS CISPR 22KCC KN22, Class ...

AXIS P3364-VE Network Camera Technical Specifications Digital input 3 Connect to pin 1 to activate, or leave floating (unconnected)to deactivate 0 to max 40 V DC Digital output 4 Connected to pin 1 when activated, floating (unconnected)when deactivated. If used with an inductive load, e.g. a relay,a...

AXIS P3364-VE Network Camera Technical Specifications Performance Considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factorsaffect the amount of bandwidth (the bit rate) required, others can affect the frame rate,...