Page 3 - WARNING; Support
be connected using a shielded network cable (STP) that is properlygrounded. Japan この装置は、クラスB 情報技術装置です。この装置は、家 庭環境で使用することを目 的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、 受信障害を引き起こすことがあります。 取扱説明書に従って 正しい取り扱いをして下さい。 本製品は、シールドネットワークケーブル(STP)を使用して接続してください。また適切に接地してください。 Korea 이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에 서 사...
Page 4 - Table of Contents
AXIS P3384–VE Fixed Dome Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 LED Indicators . . . . . . . . . . . . . . ....
Page 7 - Hardware Overview; Connectors and Buttons; Network Connector; Digital output; Audio Connector; Unmount; Control Button
AXIS P3384–VE Fixed Dome Hardware Overview Connectors and Buttons For technical specifications, see page 64 . Network Connector RJ45 Ethernet connector with Power over Ethernet (PoE). NO NO NOTICE TICE TICE Due to local regulations or the environmental and electrical conditions in which the product ...
Page 8 - LED Indicators; LED
AXIS P3384–VE Fixed Dome Hardware Overview LED Indicators LED Color Indication Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to a 10 Mbit/s network. Flashes for network activity. Network Unlit No network connection. Green Steady green ...
Page 9 - Access from a Browser; Access from the Internet; Set the Root Password; root
AXIS P3384–VE Fixed Dome Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,Safari with Macintosh a...
Page 10 - Access the Product; Set Power Line Frequency; The Live View Page; Controls on the Live View Page
AXIS P3384–VE Fixed Dome Access the Product To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPScertificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. TheHT...
Page 11 - Manual Trigger; AXIS Media Control viewer toolbar
AXIS P3384–VE Fixed Dome Access the Product Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information about how to enable and configure output buttons, see page 28 . The Manual Trigger button is used to trigger an action rule from the Live View pa...
Page 12 - AMC Audio Controls; PTZ Controls
AXIS P3384–VE Fixed Dome Access the Product The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Control Panel. Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escape) on the computer ...
Page 13 - Pan and Tilt bars; Focus bar
AXIS P3384–VE Fixed Dome Access the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position. Focus bar – Click on a position on the focus bar to set the focus position. This will disable the product’s aut...
Page 14 - MJPEG
AXIS P3384–VE Fixed Dome Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network willdetermine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio ...
Page 15 - Media Streams; Settings; Alternative Methods of Accessing the Video Stream; Motion JPEG server push
AXIS P3384–VE Fixed Dome Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’sManual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC C...
Page 16 - Access Audio Streams; VAPIX® Application Programming Interface (API); Java applet
AXIS P3384–VE Fixed Dome Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this....
Page 17 - Setup; Basic Setup
AXIS P3384–VE Fixed Dome Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settin...
Page 18 - Video Stream; Image
AXIS P3384–VE Fixed Dome Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 18 . • Stream profiles. See page 19 . • Camera settings. See page 20 . • View areas. See page 22 ....
Page 19 - Video and Audio; Stream Profiles
AXIS P3384–VE Fixed Dome Video and Audio The H.264 stream settings can be configured from the Video & Audio > Video Stream page. Select the H.264 tab. The settings defined in this page will apply to all H.264 streams that do not use a stream profile. The GOV length is the number of frames bet...
Page 20 - Camera Settings; Image Appearance
AXIS P3384–VE Fixed Dome Video and Audio • When setting up continuous recording. See Continuous Recording on page 44 . • In the Live View page – select the stream profile from the Stream profile drop-down list. For quick setup, use one of the predefined stream profiles. Each predefined profile has a...
Page 21 - Exposure Settings; Iris adjustment
AXIS P3384–VE Fixed Dome Video and Audio Exposure Settings Configure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidthconsiderations. Exposure control - This setting is used to adapt to the amount of light used. Automatic is the default se...
Page 22 - View Area
AXIS P3384–VE Fixed Dome Video and Audio The Day/Night shift level bar helps determine when the camera will shift from day mode to night mode. Normally, the camera automatically changes mode from day to night when very dark (level 100 in the slider). By setting Day/Night shift level to a lower value...
Page 23 - Privacy Mask
AXIS P3384–VE Fixed Dome Video and Audio 6. Click Save . To modify the date and time format, go to System Options > Date & Time . See Date & Time on page 48 . Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is use...
Page 24 - Audio Settings; Audio Modes
AXIS P3384–VE Fixed Dome Video and Audio For more information, see the online help Important Adding many privacy masks may affect the product’s performance. Focus & Zoom Focus and zoom should only be configured when installing or reinstalling the product. For installation instructions, refer to ...
Page 25 - Audio Input
AXIS P3384–VE Fixed Dome Video and Audio Simplex — Network Camera microphone only - Audio captured by the product microphone is transmitted from the Axis product to one or more clients. To set the audio mode, go to Video & Audio > Audio Settings and select the desired mode from the Audio mode...
Page 26 - Audio Output; Audio Clips; Live View; Audio
AXIS P3384–VE Fixed Dome Video and Audio Audio Output An external speaker can be connected to the Audio-out connector (a built-in amplifier is required for this). The output can beconnected to another amplifier with speakers. A stereo connector must be used for the audio out. Configure the audio out...
Page 27 - Default Viewer for Browsers
AXIS P3384–VE Fixed Dome Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features ofthe Live View page. • Stream Profile. See page 19 . • Default Viewer for Browser. See page...
Page 28 - Configure the Live View Page; User Defined Links
AXIS P3384–VE Fixed Dome Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page. This button is available when using t...
Page 29 - Preset Positions; Controls
AXIS P3384–VE Fixed Dome PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas,see View Area on page 22 . Preset Positions A preset position is a saved view that can be used to qu...
Page 30 - Control Queue
AXIS P3384–VE Fixed Dome PTZ (Pan Tilt Zoom) To disable specific controls, deselect the options under Enable/Disable controls . If using multiple view areas, deselecting a control will only disable the control in the selected view area. Control Queue The administrator can set up a queue for PTZ cont...
Page 31 - Camera Tampering; Motion Detection
AXIS P3384–VE Fixed Dome Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severelydefocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to...
Page 32 - Detectors; Set Up Motion Detection Windows; Motion Detection Parameters
AXIS P3384–VE Fixed Dome Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion ...
Page 33 - Audio Detection; Detectors > Audio Detection; Activity
AXIS P3384–VE Fixed Dome Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects...
Page 34 - Application Licenses
AXIS P3384–VE Fixed Dome Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, forexample video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For in...
Page 35 - Applications
AXIS P3384–VE Fixed Dome Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factorydefault, see Reset to Factory Default Settings . 35
Page 37 - Events; Triggers
AXIS P3384–VE Fixed Dome Events The following example describes how to set up an action rule to record video to a network share if there is movement in thecamera’s field of view. Set up motion detection and add a network share: 1. Go to Detectors > Motion Detection and configure a motion detectio...
Page 38 - Actions
AXIS P3384–VE Fixed Dome Events - Network – Trigger the rule if network connection is lost or restored. This can for example be used to start recording to the SD card. - Temperature – Trigger the rule if the temperature falls outside or inside the operating range of the product. This can for example...
Page 39 - Add Recipients; Recipient Types
AXIS P3384–VE Fixed Dome Events - Guard Tour – Start a guard tour. See Guard Tour on page 29 . • Record Video – Record video and audio to a selected storage. To record audio, use AAC audio encoding and make sure that audio is enabled in the selected stream profile. • Send Images – Send images to a r...
Page 40 - Set Up Email Recipients; Create Schedules
AXIS P3384–VE Fixed Dome Events Network Share Send Images Send Video Clip A network share can also be used as a storage device forrecorded video. Go System Options > Storage to configure a network share before setting up a continuous recording oran action rule to record video. For more informatio...
Page 42 - Find Recordings; Play Recording
AXIS P3384–VE Fixed Dome Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 44 . • To set up action rules, see page 36 . • To access recordings, see Recording List on page 43 . • To configu...
Page 43 - Recordings; Export Video Clip; Recording List
AXIS P3384–VE Fixed Dome Recordings 2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the filters. See also Find Recordings on page 42 . 3. Select the recording and click Play . The recording will be played in a new browser ...
Page 44 - Continuous Recording; Recordings > Continuous; Storage; Save
AXIS P3384–VE Fixed Dome Recordings Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 54 . To prevent the disk from becoming full, it is recommended to configure the disk to automatically...
Page 45 - Upload Language; Restore
AXIS P3384–VE Fixed Dome Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selectedlanguage. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file ...
Page 46 - Security; Users
AXIS P3384–VE Fixed Dome System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymou...
Page 47 - System Options
AXIS P3384–VE Fixed Dome System Options 2. Select an HTTPS certificate from the list of installed certificates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To...
Page 48 - Certificates
AXIS P3384–VE Fixed Dome System Options Certificates Certificates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HTTPS), networkprotection via IEEE 802.1X and secure upload of images and notification messages for example via email. Two types of ce...
Page 49 - Network; Basic TCP/IP Settings; IPv4 Address Configuration; Assign IP Address Using ARP/Ping
AXIS P3384–VE Fixed Dome System Options • Synchronize with computer time – Sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server – Obtains date and time from an NTP server. With this opt...
Page 50 - AXIS Internet Dynamic DNS Service
AXIS P3384–VE Fixed Dome System Options 1. Acquire a free static IP address on the same network segment as the computer. 2. Locate the serial number (S/N) on the product label. 3. Open a command prompt and enter the following commands: Linux/Unix syntax arp -s <IP address> <serial number>...
Page 51 - Advanced TCP/IP Settings; DNS Configuration; NTP Configuration
AXIS P3384–VE Fixed Dome System Options To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic . Under Services , click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name curr...
Page 52 - HTTPS; NAT traversal; Use manually selected NAT router -
AXIS P3384–VE Fixed Dome System Options HTTPS The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced . In addition to the default setting, which is 443, any port in the range 1024–65535 can be used. To enable HTTPS, go to System Options >...
Page 53 - SOCKS
AXIS P3384–VE Fixed Dome System Options SOCKS SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the otherside of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firew...
Page 54 - UPnP; Bonjour; SD Card
AXIS P3384–VE Fixed Dome System Options Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings on page 58 . UPnP TM The Axis product includes support for UPnP TM . UPnP TM is enabled by default...
Page 55 - Mount and Unmount SD Card; Network Share
AXIS P3384–VE Fixed Dome System Options Mount and Unmount SD Card NO NO NOTICE TICE TICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is start...
Page 56 - Port Status; Maintenance
AXIS P3384–VE Fixed Dome System Options 6. Click Connect . To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools . To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings , select Rem...
Page 57 - Support Overview; System Options > Support > Support Overview; System Overview; System Options > Support > System Overview; Advanced; Scripting
AXIS P3384–VE Fixed Dome System Options For information about firmware upgrade, see Upgrade the Firmware on page 59 . Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assi...
Page 58 - File Upload
AXIS P3384–VE Fixed Dome System Options For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, goto System Options > Advanced > File Upload . Uploaded files are acce...
Page 59 - Check the Firmware; Upgrade Server
AXIS P3384–VE Fixed Dome Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problemshould be to check the current firmware version. The latest version may contain a correction ...
Page 60 - Troubleshooting; Emergency Recovery Procedure; Windows; Symptoms, Possible Causes and Remedial Actions; Problems setting the IP address; The product cannot be accessed from a browser
AXIS P3384–VE Fixed Dome Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Statusindicator indicates a failed upgrade. To recover the product, follow the steps below. The serial...
Page 67 - Connectors; Function
AXIS P3384–VE Fixed Dome Technical Specifications Connectors I/O Connector 4-pin terminal block for: • Auxiliary power (DC output)• Digital Input• Digital Output• 0 V DC (-) 4 3 2 1 Function Pin Notes Specifications 0 V DC (-) 1 0 V DC DC output 2 Can be used to power auxiliary equipment.Note: This ...
Page 68 - SD Card Slot; Performance Considerations
AXIS P3384–VE Fixed Dome Technical Specifications 1 Tip 2 Ring 3 Sleeve Audio Input Microphone/Line in Ground Audio Output Line out (mono) Ground SD Card Slot Supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10. Performance Cons...