AT&T Feature Model 5 - Manuals

Standard Square ConfigurationsThe standard square configuration is ideal for offices in which all employees use thesame lines to make and receive calls. In this arrangement, every line in the systemappears at each voice terminal that has enough buttons to accommodate that numberof lines. Depending u...

For example, the departments at a car dealership may have different calling needs. Say that Ultimate Motors has eight local lines, three WATS lines, and one Foreign Exchange (FX) line. The sales and office staff use the out-of-state WATS line frequently to speak with manufacturers’ representatives, ...

ABOUT POOLED SYSTEMS For many businesses large enough to need the MERLIN system, Model 1030 or Model 3070, pooled operation is more cost-efficient than a square one because: ● ● The lines in the pool are shared by many people, so each line gets more use. As a result, you may need fewer outside lines...

special-purpose lines such as personal or WATS lines. Assigning a special line to a button on one voice terminal in no way affects the use of the corresponding buttonon other voice terminals. A diagram of a pooled system with eight lines appears below. Line C Line H Line B Line G Line A Line F Inter...

Button Access vs. Dial Access to Line Pools NOTE: If you want to use Automatic Route Selection, you must select Dial Access to Line Pools. If you have decided to configure your system as pooled, you must also decide how voice terminals will access the pools. You can choose one of two options for lin...

AUTOMATIC ROUTE SELECTION If you decide to use the Automatic Route Selection (ARS) feature, you must configure your system as Pooled with Dial Access to the pools. However, because you are usingARS, the dialing of codes to access pools is eliminated when placing calls. When placing a call, the user ...

Getting Started Your MERLIN communications system can be tailored to meet your specific com- munications requirements. To customize your system, you can add a variety of systemf e a t u r e s . The following pages discuss those features and explain the effect they have on your system. These features...

Types of Consoles The type of administrator/attendant console you have depends primarily on the number of the voice terminals and lines in your system. In systems with eight or fewer lines and 20 or fewer voice terminals (small systems), the administrator/attendant console is a 34-button deluxe voic...

Administrator/Attendant Consoles for Small Systems* in Administration Mode 1 . 2 . 3 . 4 . 5 . 6 . T/P switch: Set to P when performing sysytem a d m i n i s t r a t i o n . 7. Adm Tel button: Used when assigning lines tovoice terminals and assigning voice terminals DialAccess to Line Pools. Adm Poo...

Using the Console If you have a 34-button deluxe voice terminal without an Attendant Intercom Selec- tor for your administrator/attendant console in a large system, you’ll use the dial padto specify particular voice terminals during administration. In the attendant mode, buttons not used for lines, ...

CALL RESTRICTIONS Do you need to limit some voice terminals to incoming calls only while leaving others with no limitations? You may want to restrict some voice terminals to intercom or local calls if, for exam- ple, the employees using these voice terminals do not need to make outside or long dista...

AUTOMATIC ROUTE SELECTION (ARS) Would you like to be sure your employees place long distance calls through the most cost-efficient route? Automatic Route Selection (ARS) allows you to specify which of your line pools pro- vide the lowest cost and which of your dialing methods is most efficient for p...

ARS Default Tables The following example shows how to use ARS to best advantage when handling your calling needs. The objective of using the ARS tables is to decide which line poolsare the most efficient and least costly for most of your employee’s calls. Those line pools that serve the most 1 + are...

Automatic Route Selection Worksheet Backup line poolBackup line pool Number of exchanges in your local calling area: T = Toll, L = Local Default Iine pool for toll calls: 9 Default line pool for local calls: 890 18

GROUP PAGE Would you like to be able to page a group of people at one time without disturbing everyone on your system and without having to make a phone call to each one in thegroup? Group Page allows you to page a particular group of employees such as department heads, committee members, or a proje...

ENHANCED NIGHT SERVICE Should personnel be alerted to incoming calls during nonbusiness hours and when the attendant is off duty? The MERLIN system offers several options for after-hours telephone operation. Y OU can select these features in any combination to meet the needs of your business. Night ...

Night Service with Outward Restriction Would you like to prevent unauthorized after-hours use of your business’ telephones? When Night Service with Outward Restriction is in effect, only persons knowing your system password can make outgoing telephone calls. Anyone not knowing the system password ca...

System Speed Dial codes may be unmarked or marked. Marked codes are very useful for alternate long distance company numbers, access codes, and other numbers you may not want everyone in your business to know. When Station Message DetailRecording is used, an unmarked System Speed Dial code will print...

Voice Terminal Programmability Several types of voice terminals maybe connected to your Model 1030 or 3070. The different types of voice terminals are distinguished from each other by the numberof silver membrane buttons above and to the right of the dial pad. These buttons giveaccess to lines and f...

Individuals can program their voice terminals to meet their particular needs. The features that people can program on the membrane buttons or general options are discussed on the following pages. AUTO INTERCOM Would you like to call another intercom number by pressing only one button? Auto Intercom ...

CALL COVERAGE Will it be necessary for some people to cover calls for others with whom they do not share lines ? A Cover button permits coverage of all lines on a voice terminal regardless of whether the covering voice terminal shares lines with the covered voice terminal. You can program a Cover bu...

SAVED NUMBER REDIAL Do you sometimes get a busy signal, then make several more telephone calls to othernumbers before trying the first again? Saved Number Redial allows you to store a dialed number for later redialing with the touch of a button. The stored number remains the same until you replace i...

Initial Feature Assignments The following diagrams show you the features that are automatically assigned to buttonswhen your system is first installed. You can leave the feature assignments asthey are, or you can change the initial assignments by programming new features on the buttons. 2 9

Initial Feature Assignments for Nonattendant Voice Terminals with 1030 or 3070 Configuration in Standard Square Systems 3 4 - B u t t o n 1 0 - B u t t o n 5 - B u t t o n ● The system automatically assigns Your † first eight lines to positions above the dialpad. If you have fewer than eight lines,t...

Initial Feature Assignments for Nonattendant Voice Terminals with 1520 Configuration in Standard Square Systems 3 4 - B u t t o n 1 0 - B u t t o n 5 - B u t t o n ● Your system assigns your first eight lines automatically to positions above-the dial pad. You must assign the remaining lines to the b...

Initial Feature Assignments for Nonattendant Voice Terminals in Pooled Systems 3 4 - B u t t o n 10-Button 5 - B u t t o n ● When you assign lines or pools to avoice terminal, they appear on the buttonsin the order indicated by the n u m b e r s . These buttons may be used for Button Access or Dial ...

Documents Listed below are the documents you should receive when your MERLIN c o m m u n i c a - tions system is installed. If for some reason you do not receive all the documenta- tion, please contact the TC-SS assigned to your account. ● A d m i n i s t r a t i o n M a n u a l : This document step...