Page 3 - Contents
Contents Your ISDN 8520T Voice/Data Terminal 1 What the Features Do 5 Fixed (Button) Features 5 Display and Softkey Features 6 Switch Features 8 The Fixed (Button) Features 9 The Display and Softkey Features 10 How to Use the Switch Features 11 Special Instructions 11 Conventions Used in This Sectio...
Page 4 - Your ISDN 8520T Voice/Data Terminal
Your ISDN 8520T Voice/Data Terminal Before you begin using your ISDN 8520T voice/data terminal, familiarize yourselfwith the voice/data terminal features, lights, jacks, and other components availableto you. To help you do this, Figures 1 and 2 show you the top and bottom views of the 8520T voice/da...
Page 8 - What the Features Do; Conference; Drop
What the Features Do Here are brief descriptions of the features which you can use with an ISDN 8520Tvoice/data terminal connected to a DEFINITY Communications System Generic 1 or Generic 3. The following descriptions include what each one does and how you might want to use it. The features in this ...
Page 9 - Display and Softkey Features
Message Retrieval Your Message light goes on to let you know that a caller has left a message. Follow your System’s message retrieval procedures to get your message. Mute Turns off the microphone associated with the handset or the speakerphone, whichever is currently active. Use when you want to con...
Page 11 - Switch Features
Switch Features Abbreviated Dialing Allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete or partial telephone number, anextension number, or a trunk or feature code. There are four possible types of lists—personal, group, system, and enhanced—and y...
Page 13 - The Display and Softkey Features
The Display and Softkey Features For procedures for all of the Display and Softkey Features described in What theFeatures Do (such as Call Log, Directory, and Self-Test), refer to the DEFINITY Communications System ISDN 8520T Voice/Data Terminal User’s Manual,555-021-758. This manual is shipped in t...
Page 14 - How to Use the Switch Features; Special Instructions; Conventions Used in This Section; Gray Type
How to Use the Switch Features Since your 8520T voice/data terminal is connected to a DEFINITY CommunicationsSystem Generic 1 or Generic 3, you may be able to use some of the features listed in this section. Check with your system manager to see which of these features havebeen assigned to your voic...
Page 15 - Quick Reference Lists (At the Back of This Guide)
[ Feature ] Each of these boxes represents a button that has a feature assigned to it. The button is labeled with the feature name. [handset tone] The tone that appears in brackets after a stepindicates what you should hear from your handset (orthe speakerphone, if appropriate) after successfullyper...
Page 16 - Abbreviated Dialing; Note: If you are programming an outside number,
Abbreviated Dialing ■ To program or reprograman outside number, extension, or feature code into a personal list 1 2 3 4 5 6 7 8 On a separate sheet of paper, jot down the outside numbers, extensions, and/or feature codes you wantto program as items on your personal list(s) Note: Each telephone numbe...
Page 17 - Automatic Callback; Note: After you activate Automatic Callback, the
Automatic Callback ■ To automatically place another call to an 1 Press [ Auto Callback ] during call attempt [confirmation dial tone] extension that was busy or did not answer ● Green light goes on steadily until call iscompleted or canceled 2 Hang up ● You will receive a 3-burst priority ring when ...
Page 18 - Call Forwarding All Calls; or Dial Call Forward code; Call Park; Press
Call Forwarding All Calls ■ To temporarily redirectall calls to an extensionor outside numberof your choice 1 2 3 Press [ Call Forward ] or Dial Call Forward code [dial tone] Note: If you have console permission, you may next dial extension number whose calls are to be forwarded. Dial extension or n...
Page 19 - Call Pickup; or Dial Call Pickup code
To return to a call parked at your extension 1 Press [ Call Park ] or Dial Answer Back code and then your extension number ● You are connected to call To retrieve parked call 1 Dial Answer Back code [dial tone] from any extension 2 Dial extension where call is parked [confirmation tone] Note: If you...
Page 20 - Leave Word Calling; Note: If reorder tone is heard, message is not
Leave Word Calling ■ To leave a message after 1 Press [ LWC ] before hanging up your handset dialing an extension [confirmation tone] (when your call is not Message light goes on at called voice/data answered, you hear ● terminal coverage or busy tone, or you have been put on Note: If reorder tone i...
Page 21 - Priority Calling; or Dial Priority Calling code; Send All Calls; Press
Priority Calling ■ To place a priority call 1 Press [ Priority ] or Dial Priority Calling code 2 Dial extension 3 Wait for called party to answer [dial tone] Send All Calls ■ To send all incoming calls 1 Press [ Send All Calls ] (except priority calls) or Dial Send All Calls code immediately to cove...
Page 22 - Tones and Their Meanings; Ringing Tones; ring — A call from another extension.; Handset Tones; dial tone — A continuous tone indicates dialing can begin.
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver) or speakerphone. Ringing Tones ● 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant. ● ● 3 rings — A priority call f...
Page 23 - Key Words to Know; Audio Information Exchange, an optional voice mail and message
Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers’ mess...
Page 25 - system list; system manager; trunk; trunk code
system list One of the four types of Abbreviated Dialing lists; programmable only by the system manager. Contains telephone numbers helpful to all system users, and stores each of those numbers as a 2-digit list item. system manager The person responsible for specifying and managing the operation of...
Page 26 - Quick Reference Lists; Feature Access Codes; Feature
Quick Reference Lists Feature Access Codes Feature Code Feature Code ABBREVIATED DIALING List 1 List 2 List 3 CALL PICKUP LAST NUMBER DIALED LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS C a n c e l Program CALL FORWARDING ALL CALLS Cancel CALL PARK Answer Back
Page 27 - Miscellaneous; Trunk Codes
Abbreviated Dialing* Miscellaneous Personal List 1 Personal List 2 Personal List 3 Description Extension Item No. Name Name Name Message Attendant AUDIX 1 2 3 4 5 6 7 8 9 0 Trunk Codes Description Code * You may have as many as 3 personal lists, and each list can have either 5 or 10 items; see your ...