Apple M4753 - Manuals

Hot Issues Intermittent Video with 13.3” Display - 6 Intermittent Video with 13.3” Display Customers may describe symptoms related to intermittent video when using PowerBook G3 Series computers configured with the 13.3* display. Reported symptoms may include one of the following: • intermittent vert...

Basics Product Overview - 1 Product Overview The PowerBook G3 Series is the first PowerBook to offer build-to-order options that include a choice of microprocessor speed, internal hard disk, on-board RAM, and display size and type. Note: The PowerBook G3 Series can be distinguished from other PowerB...

Basics Product Overview - 2 Features The PowerBook G3 Series includes • PowerPC G3 microprocessor running at clock speeds of 233, 250, 266, 292, or 300 MHz • Backside L2 cache of up to1 MB of fast static RAM • Two standard SO-DIMM expansion slots for SDRAM modules and 32 MB minimum of SDRAM installe...

Basics System Configurations - 4 System Configurations At introduction in May, 1998, six basic configurations of the PowerBook G3 Series computer were available. With build-to-order options, customers may customize their PowerBook G3 Series computers in a variety of ways. In September, 1998, five ne...

Basics System Configurations - 5 PowerBook G3 Series configurations introduced May, 1998 M6359LL/A M6477LL/A M6481LL/A Display 12.1 STN 12.1 STN 13.3 TFT Processor Speed 233 MHz 233 MHz 233 MHz Backside L2 Cache No No No Memory (SDRAM) 32MB 32MB 32MB Video (SGRAM) 2MB 2MB 4MB Hard Disk Drive 2GB IDE...

Basics System Configurations - 7 PowerBook G3 Series configurations introduced September, 1998 M6359LL/A M6477LL/A M7229LL/A (October 1, 1998) Display 12.1 STN 12.1 STN 12.1 TFT Processor Speed 233 MHz 233 MHz 233 MHz Backside L2 Cache No No 512K Memory (SDRAM) 32MB 32MB 32MB Video (SGRAM) 2MB 2MB 2...

Basics Repair Strategy - 11 Repair Strategy In the US only, refer to the latest program notice for special service considerations. Beginning September 1, 1998, parts for the PowerBook G3 Series will be available for order through the Service Price Pages and the AppleOrder and ARIS systems. Except fo...

Basics Repair Strategy - 12 Service the PowerBook G3 Series computers through module exchange and parts replacement. Customers can request on- site service from an Apple Authorized Service Provider Plus (AASP+), Apple Assurance (US only), or Apple Canada Technical Answerline (Canada only). They can ...

Basics Repair Strategy - 13 orders placed through the AppleOrder (US only) or ARIS (Canada only) system. US Ordering US Service providers not enrolled in AppleOrder may fax their orders to Service Provider Support (512-908- 8125) or mail them to Apple Computer, Inc. Service Provider Support MS 212-S...

Basics Repair Strategy - 14 Canadian Ordering In Canada, all service parts (including the displays) are available through ARIS. Refer to the Service Price Pages or Service Source Online for part numbers and pricing. Canadian Service Providers not enrolled in ARIS may fax their orders to Service Prov...

Basics Repair Issues - 16 Repair Issues Prevent Cosmetic Damage The outside plastics of the PowerBook G3 Series computers are vulnerable to scratches and finger marks from skin oil. To prevent cosmetic damage to a customer’s PowerBook, do not wear jewelry when handling the computer, and wear gloves ...

Basics Repair Issues - 18 PowerBook G3 Series Part ID Codes Part Description Service Part Number ID Code or Characteristic Microprocessor Board 233 MHz/0 cache 233 MHz/512K cache 250 MHz/1 M cache 266 MHz/1 M cache 292 MHz/1 M cache 300 MHz/1 M cache 661-2035 661-2089 661-2036 661-2097 661-2021 661-...

Basics Repair Issues - 19 Note: ID codes are in the last five digits of the serial number on the component or part. To see the I/O logic board serial number, turn the top of the unit toward you, push in on the PC Card door, and look down at the bottom case. I/O Logic Board Identification There are t...

Basics Repair Issues - 20 Microprocessor and I/O Logic Board Compatibility I/O logic boards and microprocessor boards shipped in early PowerBook G3 Series computers are not compatible with those shipped later and should not be used together. Refer to the chart below to check compatibility when repla...

Basics Hard Disks and HFS Plus - 21 Hard Disks and HFS Plus PowerBook G3 Series hard disks use a new, improved file format called Mac OS Extended format (HFS Plus). HFS Plus has two benefits: it increases the number of files that can be stored on the hard disk, and it lets the computer work with dat...

Basics Hard Disks and HFS Plus - 22 program before attempting to use it. Apple recommends using the utility Disk First Aid, which is included on the system software CD that ships with the PowerBook G3 Series. Norton Utilities Warning: Using Norton Utilities version 3.5.1 or earlier on your hard disk...

Basics Hard Disks and HFS Plus - 23 SCSI Disk Mode To use a PowerBook in SCSI disk mode, the computer you are connecting to must be running Mac OS 8.1 or later. If the computer is running an earlier version of system software, no user files will be visible on the PowerBook hard disk.

Basics Expansion Bay Modules - 24 Expansion Bay Modules The expansion bays in the PowerBook G3 Series are not the same as those in the PowerBook G3 and PowerBook 3400 computers. Expansion bay modules designed for earlier PowerBook computers will not fit in the expansion bays of the PowerBook G3 Seri...

Basics Battery Information - 25 Battery Information The PowerBook G3 Series uses Lithium Ion (LiIon) batteries that charge whenever the external AC adapter is connected. LiIon batteries have battery level indicator lights that tell whether the battery is fully charged, three-fourths charged, one-hal...

Basics PC Card Handling - 27 PC Card Handling The PowerBook G3 Series has two PC Card slots that can hold two PC cards simultaneously. Both slots hold Type I (3.3 mm) and Type II (5 mm) cards, but only the lower slot holds a Type III (10.5 mm) card. When a Type III PC Card is inserted in the lower s...

Basics View of Front and Right Side - 29 View of Front and Right Side The front of the computer includes the: microphone, sleep indicator, brightness control, power button, contrast control (FSTN displays only), volume control (non FSTN displays), PC Card eject buttons, mute button, trackpad, trackp...

Basics View of Rear and Left Side - 31 View of Rear and Left Side The rear of the computer includes the: microphone, printer/ external modem port, ADB port, Sound input port, sound output port, power adapter port, ethernet port, SCSI port, external TV out port (optional), external monitor port, and ...

Basics Boards and Cards - 33 Boards and Cards The PowerBook G3 Series features a modular architecture with four boards and three cards (or four if an internal modem is installed) that support all the necessary functions. The three main boards—I/O Logic Board, Microprocessor Board, and PMU Board—are ...

Basics Boards and Cards - 35 Microprocessor Board The microprocessor board contains the high-speed components: the microprocessor, backside cache, main memory, system ROM, and the IC that contains the memory controller and the PCI bus bridge. The Microprocessor board has two memory card slots. The t...

Basics Boards and Cards - 36 PMU Board The PMU board controls the sleep and power on and off sequences, power to the other ICs, and brightness of the display. Keyboard Cable Connector Trackpad Cable Connector Backup Battery Connector PMU Cable Connectors ControlButtonsCable Connector PMU Board

Service Source K Specifications PowerBook G3 Series

Specifications Introduction - 1 Introduction Specifications information for this product can be found in the SpecDatabase, which you can access at Service Source Online (http://service.info.apple.com) or on Service Source CD. Spec Database at Service Source Online From the Service Source Online home...

Macintosh PowerBook G3 Series At first glance, you’ll be struck by the style of these computers. On closerexamination, you’ll find their advanced features and outstanding flexibilityeven more striking. Most impressive of all, though, is their performance.These innovative notebook systems outperform ...

3 Apple Computer, Inc. 1 Infinite LoopCupertino, CA 95014(408) 996-1010www.apple.com © 1999 Apple Computer, Inc. All rights reserved. Apple, the Apple logo, Mac, Macintosh, PowerBook, and QuickTime are trademarks of Apple Computer,Inc., registered in the U.S. and other countries. The Apple Store is ...

Service Source K Troubleshooting PowerBook G3 Series

Troubleshooting General - 1 General In each product manual on Service Source, you will find Flowcharts and/or Symptom Charts designed to help you diagnose and repair Apple computers. If you have narrowed the problem down to a particular symptom, start with the Symptom Charts. Because cures are liste...

Troubleshooting Symptom Charts/ Startup - 2 Symptom Charts Startup RAM failure occurs (breaking glass sound after startup chord) 1 Remove top RAM SO DIMM (if present) and restart computer. If startup sequence is normal, replace RAM SO DIMM and retest. 2 Replace bottom RAM SO DIMM and retest. 3 Repla...

Troubleshooting Symptom Charts/ Power - 4 Power Computer won’t power up 1 If sleep LED is continually on, backup battery power has been interrupted. Restart computer by holding down Shift-FN- Control and power on key. Wait 5 seconds and press power on key. If computer doesn’t restart, repeat 3–4 tim...

Troubleshooting Symptom Charts/Video - 11 Video Note: A certain number of defects are inherent in display technology and vary by many factors, including type of technology. If you suspect that your display contains an abnormal number of defects, call Apple Technical Support. Caution: Do not use a me...

Troubleshooting Symptom Charts/Sound - 15 Sound No sound from speaker(s) 1 Verify that mute mode is not enabled. 2 Verify that volume setting in Control Panel is above 0. 3 Verify no external speakers or headphones are plugged in. 4 Make sure speaker cable is plugged into sound card. 5 Replace sound...

Troubleshooting Symptom Charts/F loppy Drive - 16 Floppy Drive Audio and video present, but floppy drive in expansion bay does not operate 1 Verify the floppy disk is inserted squarely in the drive. Push the disk in from the center edge. 2 Try floppy drive in opposite expansion bay. 3 Start the syst...

Troubleshooting Symptom Charts/Hard Drive - 19 Hard Drive Internal hard drive does not spin 1 Make sure power adapter is connected. 2 Disconnect external SCSI devices. 3 Check hard drive connection. 4 Check connectors for cracks and replace if damaged. 5 Replace hard drive. 6 Replace I/O logic board...

Troubleshooting Symptom Charts/ Infrared Communication - 28 Infrared Communication Infrared communication is not working 1 Clean infrared window with soft lint-free cloth. 2 Make sure units are spaced greater than 3 feet but less than 6 feet and at less than a 20 degree angle. 3 Verify infrared sign...

Troubleshooting Symptom Charts/ Modem - 29 Modem No dial tone 1 Verify known-good analog (not digital) telephone line. 2 Verify cable is not plugged into Ethernet. Modem is located on the left side of unit, in front of PC card doors. 3 If using Apple Remote Access 3.0, select Ignore Dial Tone in the...

Troubleshooting Symptom Charts/ Peripherals - 30 Peripherals After you connect external SCSI device, computer does not boot 1 Verify that device and SCSI chain are terminated correctly. 2 Switch on external SCSI device before starting computer. 3 Check cable connections. 4 Try known-good SCSI cable....

Troubleshooting Symptom Charts/ Miscellaneous - 36 Miscellaneous Sleep light won’t come on 1 Verify that computer is in sleep mode and not powered off. 2 Reset power manager. 3 Replace control buttons cable. Screen goes blank and computer shuts down every few minutes Computer is going into system sl...

Take Apart Tools - 1 Tools Use the following tools for procedures in this chapter: • #8 Torx driver (for most screws) • #6 Torx driver (for the PC Card cardcage) • PC Card cardcage alignment tool (077-0160) • Phillips screwdriver (for the heat sink and modem) • Flat-blade nylon or plastic tool • Den...

Take Apart Screw Matrix - 2 Screw Matrix The screw matrix at left shows the number and type of screws installed in the top and bottom case. For a view showing the screws and their locations within the case, go to the Exploded View chapter. The next page shows the display screws. (The number of screw...

Take Apart Cables - 4 Cables Follow these guidelines when working with cables: • Ensure that all cables are routed exactly when reassembling. Use all grooves and/or protrusions to align cabling. If the cable is improperly routed, you may not be able to reassemble the computer, or once reassembled, t...

Take Apart Keyboard - 7 Keyboard Before you begin, remove the following: • AC adapter • Expansion bay modules

Take Apart Heat Sink - 13 Heat Sink Before you begin, remove the following: • AC adapter • Expansion bay modules • Keyboard

Take Apart RAM - 16 RAM Before you begin, remove the following: • AC adapter • Expansion bay modules • Keyboard • Heat sink Note: There are two expansion slots for RAM modules on the microprocessor board. To reach the one on the bottom of the board, follow the procedures for removing the microproces...

Take Apart Clutch Cover - 18 Clutch Cover Before you begin, remove the following: • AC adapter • Expansion bay modules • Keyboard • Heat sink

Take Apart Top Case Assembly - 35 Top Case Assembly Procedures for removing parts from the top case assembly are detailed on the following pages.

Take Apart Top Case Assembly - 36 Top Case Before you begin, remove the following: • AC adapter • Expansion bay modules • Keyboard • Heat sink • Clutch cover • Display • Hard drive • Modem or modem plug • Microprocessor board

Take Apart Top Case Assembly - 44 Keyboard Latch Before you begin, remove the top case.

Take Apart Top Case Assembly - 50 Trackpad Before you begin, remove the top case.

Take Apart Top Case Assembly - 53 Backup Battery Before you begin, remove the top case.1 Disconnect the backup battery cable from the PMU board. Replacement Note: You may need to loosen the PMU board to reconnect the cable. See the PMU board instructions in this chapter.

Take Apart Top Case Assembly - 56 Control Buttons Cable Before you begin, remove the following: • Top case • Keyboard latch1 Remove the two screws holding down the sleep reed switch along the left side.

Take Apart Top Case Assembly - 60 PC Card Eject Switch Before you begin, remove the top case.1 Remove the two holding screws. 2 Disconnect the PC Card eject cable from the PC Card eject switch.

Take Apart Top Case Assembly - 61 Speaker Assembly Before you begin, remove the following: • Top case • Control buttons cable

Take Apart Bottom Case Assembly - 67 Bottom Case Assembly Procedures for removing parts from the bottom case assembly are detailed on the following pages.

Take Apart Bottom Case Assembly - 70 Fan Before you begin, remove the top case.1 Pull up on the fan cable with a pick and gently disconnect the fan cable. 2 Lift the fan up. Replacement Note: Place the fan with the flat edge against the I/O logic board.

Take Apart Bottom Case Assembly - 71 Sound Card Before you begin, remove the top case.

Take Apart Bottom Case Assembly - 77 PC Card Cardcage Before you begin, remove the following: • Top case • I/O logic board

Take Apart Bottom Case Assembly - 92 Lockpawl Before you begin, remove the following: • top case • expansion bay eject arm Pull straight up on the lockpawl, taking care that the spring does not fly up. Replacement Note: Seat the spring in the hole in the lockpawl. Then push it in as you slide the lo...

Take Apart Bottom Case Assembly - 95 Modem Door Before you begin, remove the top case.

Take Apart 13.3" Display - 98 Display Housing Before you begin, remove the display from the bottom case. (Refer to “Display” earlier in this chapter.)1 Use a pick to pry the bumpers and screw covers off the display front. 2 Remove the screws behind the bumpers and screw covers. Replacement Note:...

Take Apart 13.3" Display - 102 Inverter Board Before you begin, remove the display housing.1 Loosen the kapton tape holding the bottom flap of the EMI shield and fold the flap back. 2 Remove the screw on the right side of the board.

Take Apart 13.3" Display - 107 Data Cable and Clutch Before you begin, remove the display housing.1 Remove the screw on the clutch and pull the clutch away from its bracket. Replacement Notes: The data cable must be wrapped correctly around the clutch or it could get caught in the clutch cover. ...

Take Apart 13.3" Display - 111 Bezel Before you begin, remove the following: • Display housing • Inverter board • Inverter cable and clutch • Data cable and clutch1 Remove the screws at the top corners of the brackets. 2 Use a nylon tool to separate the bezel from the display. Start at the botto...

Take Apart 13.3" Display - 113 EMI Shield Before you begin, remove the following: • Display housing • Inverter board • Inverter cable and clutch • Data cable and clutch • Bezel • Left and right brackets1 Loosen any kapton tape holding the EMI shield in place. 2 Gently slide the display out of th...

Service Source K Additional Procedures PowerBook G3 Series

Additional Procedures I/O Wall EMI Shield Replacement - 6 I/O Wall EMI Shield Replacement If the copper EMI shield on either side of the I/O wall is torn, it must be replaced. Follow the procedures in this section to replace the I/O wall EMI shields. Replacement Caution: No part of the EMI shield sh...

Additional Procedures Power Adapter Verification - 15 Power Adapter Verification No test is available for verifying the power adapter. Try using a new power adapter if the computer cannot run off the existing one.

Additional Procedures Backup Battery Verification - 16 Backup Battery Verification The backup battery saves the PRAM and power management information on the logic board when the computer is shut down. To check that the backup battery is working, follow the procedures below.1 Set the date, time, and ...

Additional Procedures PRAM and Power Manager Reset - 18 PRAM and Power Manager Reset Caution: Resetting parameter RAM (PRAM) erases the contents of the RAM disk, if there is one. Resetting PRAM also restores the default settings in most control panels. After you reset PRAM, be sure to check any cust...

Additional Procedures PRAM and Power Manager Reset - 19 the startup chime at least one additional time after the initial startup chime. Resetting the Power Manager Follow these steps to reset the power manager:1 Make sure the unit is shut down, not in sleep mode.2 Press Shift-Fn-Ctrl-Power keys at t...

Exploded View 4 PowerBook G3 Series: Screw Locations for Case Under Power SupplyBoard Heatsink I/O Panel Bottom Case Top Case To PC Card Cage (Under Logic Board) Through Heatsinkto Stiffener to Bottom Case Modem Logic Board Stiffener Note: Screws shown are actual size in relative locations Top of Po...