Apple 3400c/180 - Manuals

Basics Product Overview - 1 Product Overview PowerBook 3400c The PowerBook 3400c computer is an all-in-one notebook with several features that greatly increase its performance. Its 603e microprocessor runs at a clock frequency of 180, 200 or 240 MHz. In addition to the 256K L2 cache, the PowerBook 3...

Basics Product Overview - 2 The system includes a 1, 2, or 3 GB hard drive, optional CD- ROM drive, and standard 1.44 MB floppy drive. And, with its 12.1" display, the screen is larger than previous PowerBook displays. PowerBook G3 The PowerBook G3 is based on the PowerBook 3400c, but due to its...

Basics System Configurations - 3 System Configurations The PowerBook 3400c and G3 come in these configurations: PowerBook 3400c/180 (February ‘97) • Processor: 180-MHz PowerPC 603e • RAM: 16 MB • Drives: 1 GB hard drive; 1.44 floppy drive; optional 6x CD-ROM drive • Display: 12.1-inch SVGA PowerBook...

Basics Repair Strategy - 5 Repair Strategy Service the PowerBook 3400c and PowerBook G3 through module exchange and parts replacement. Customers can request on-site service from an Apple Authorized Service Provider Plus (AASP+) Apple Assurance (US only), or request a courier through the Apple Canada...

Basics Repair Strategy - 6 Large businesses, universities, and K-12 accounts must provide a purchase order on all transactions, including orders placed through the AppleOrder (US only) or ARIS (Canada only) system. USA Ordering US Service Providers not enrolled in AppleOrder may fax their orders to ...

Basics Repair Strategy - 7 Canadian Ordering Canadian Service Providers not enrolled in ARIS may fax their orders to Service Provider Support in Canada (1-800-903-5284). For Canadian inquiries, please call Service Provider Support at 905-513-5782 and select option #3.

Basics Logic Board - 11 Logic Board The logic board includes onboard RAM, the PCMCIA mechanism, and numerous connectors. KeyboardConnectors RAM Card Connector Display Connector PCMCIAConnector Trackpad Connector Hard Drive Connector 603e Microprocessor LED Connector Fan Connector CD-ROM or Floppy Dr...

Basics Signals on the Video Connector - 12 Signals on the Video Connector Pin Signal Name Description 1 RED Red video signal 2 GREEN Green video signal 3 BLUE Blue video signal 4 MONID(0) Monitor ID signal 0 5 GND DDC return 6, 7, 8 AGND_VID Analog video ground 9 +5V_IO 5 V Power for I/O device 10 G...

Basics Battery Information - 13 Battery Information Warning: For the main battery, use only the lithium-ion (LiIon)battery supplied with the computer. Batteries designed for other portable computers may look similar, but they may not work with your computer and may damage it. The LiIon and nickel-me...

Basics Battery Information - 14 Main Battery For their main batteries, the PowerBook 3400c and G3 use lithium ion (LiIon) batteries. Each battery provides power for up to four hours of work time. Note : Although these batteries fit into a Power- Book 190/5300, it will not recognize or charge them. N...

Basics PC Card Handling - 17 PC Card Handling Two PC Card slots (also known as PCMCIA slots) are featured in the PowerBook 3400c and G3 computers. The two slots accept a variety of third-party PC Cards with 68-pin connectors. There are three types of PC Cards: Type I (3.3 mm), Type II (5 mm), and Ty...

Service Source K Specifications PowerBook 3400c /PowerBook G3

Specifications Introduction - 1 Introduction You can also find specifications information for this product in the Spec Database, which you can access in one of three ways: — Launch it directly by double-clicking the Apple Spec Database runtime alias at the top level of the Main Service Source CD. — ...

Specifications Processor - 2 Processor CPU PowerBook 3400c PowerPC 603e microprocessor running at 180, 200, or 240 MHz PowerBook G3 PowerPC G3 microprocessor running at 250 MHz Cache PowerBook 3400c 256K, second-level (L2) cache PowerBook G3 512K, L2 backside cache

Specifications Memory - 3 Memory RAM PowerBook 3400c 16 MB EDO RAM, expandable to 144 MB PowerBook G3 32 MB EDO RAM, expandable to 160 MB ROM 4 MB ROM VRAM 2 MB VRAM

Specifications Disk Storage - 4 Disk Storage Floppy Drive Removable 1.44 MB floppy drive (in the expansion bay). Reads and writes Macintosh 1.4 MB and 800K floppy disks, as well as Windows, DOS, and OS/2 720K and 1.44 MB floppy disks. Hard Drives 1.3, 2.0, 3, or 5 GB 2.5" hard drive CD-ROM Drive...

Specifications I/O Interfaces - 7 Power Adapter Power adapter port Video Video port for up to 16-bit/thousands-of-color video output to most Apple monitors (with the supplied adapter), VGA monitors (640 x 480), and SVGA monitors (800 x 600, 1024 x 768) Security Connector on side panel allows users t...

Specifications Expansion Interfaces - 8 Expansion Interfaces Expansion Bay Expansion bay accepts a removable expansion bay module (floppy drive, CD-ROM drive) or other modules

Specifications I/O Devices - 9 I/O Devices Keyboard Built-in keyboard with 12 function keys 76 keys domestic, 77 keys ISO 3.0-mm travel keyboard 19-mm vertical and horizontal pitch Trackpad Integrated, solid-state trackpad Microphone Internal, electret, omnidirectional microphone

Specifications Video - 10 Video Display 12.1" diagonal, 800 x 600 active matrix color SVGA; thousands of colors

Specifications Electrical - 11 Electrical Main Battery Rechargeable lithium ion (LiIon) battery 2-4 hours of use before recharging Power Adapter 100-240 VAC line voltage, 50-60 Hz Backup Battery 60 milliampere (mAh) rechargeable NiMH battery for calendar/ clock maintenance. Also backs up contents of...

Specifications Physical - 12 Physical Dimensions Height: 2.4 in. (65.6 mm) Width: 11.5 in. (293 mm) Depth: 9.5 in (239.5 mm) Weight 7.2 lb. (3.2 kg) with floppy drive installed 7.4 lb. (3.3 kg) with CD-ROM drive installed

Specifications Environmental - 13 Environmental Operating Temperature 50° to 95° F (10° to 35° C) Storage Temperature -13° to 140° F (-25° to 60° C) Relative Humidity 20% to 80% noncondensing Operating Altitude 10,000 ft. (3,048 m) maximum Shipping/Non-Operating Altitude 15,000 ft. (4,572 m) maximum

Service Source K Troubleshooting PowerBook 3400c/PowerBook G3

Troubleshooting General - 1 General In each product manual on Service Source, you will find Flowcharts and/or Symptom Charts designed to help you diagnose and repair Apple computers. If you have narrowed the problem down to a particular symptom, start with the Symptom Charts. Because cures are liste...

Troubleshooting Symptom Charts/ Startup - 2 Symptom Charts Startup RAM failure occurs (eight-tone error chord sequence sounds after startup chord) 1 Remove RAM card (if present) and restart computer. If startup sequence is normal, replace RAM card and retest. 2 Reseat RAM card and check connection. ...

Troubleshooting Symptom Charts/ Power - 4 Power Note: You will hear only the click of the power-on button when you attempt to start up a computer that lacks sufficient power to start. Computer won’t power up 1 If sleep LED is continually on, backup battery power has been interrupted. Restart compute...

Troubleshooting Symptom Charts/ Sound - 14 Sound No sound from speaker(s) 1 Verify that volume setting in Control Panel is above 0. 2 Verify that no external speaker is plugged in. 3 Check display cable connections. 4 Check inverter board connections. 5 Replace display cable. 6 Replace inverter boar...

Troubleshooting Symptom Charts/ Hard Drive - 19 Hard Drive Internal hard drive does not spin up 1 Make sure power adapter is connected. 2 Disconnect external SCSI devices. 3 Check hard drive cable connection. 4 Replace hard drive cable. 5 Use Hard Drive Format to reinitialize drive. 6 Replace hard d...

Troubleshooting Symptom Charts/ Infrared Communication - 24 Infrared Communication Infrared communication is not working 1 Clean infrared window with soft lint-free cloth. 2 Verify infrared cable connection. 3 Verify infrared signal is being received by host computer. 4 Replace infrared cable. 5 Rep...

Troubleshooting Symptom Charts/ Peripherals - 25 Peripherals After you connect external SCSI device, computer does not boot 1 Verify that device and SCSI chain are terminated correctly. 2 Switch on external SCSI device before starting computer. 3 Check cable connections. 4 Try known-good SCSI cable....

Troubleshooting Symptom Charts/ Miscellaneous - 32 Miscellaneous Sleep light won’t come on 1 Verify that computer is in sleep mode and not powered off. 2 Reset power manager. 3 Replace inverter board. Screen goes blank; computer shuts down every few minutes Computer is going into system sleep to con...

Troubleshooting Troubleshooting Flowchart—Startup Problems - 33 Troubleshooting Flowchart—Startup Problems START Reset the Power Manager. Press power button tobegin boot sequence. Do you hear the startuptones? No Yes Are the startup tones normal? Yes Does any video appear? No Yes See "Startup...

Service Source K Take Apart PowerBook 3400c /PowerBook G3

Take Apart Tools - 1 Tools Use the following tools for taking apart these computers: • Small, flat-blade screwdriver • #8 Torx driver (for removing most screws) • #6 Torx driver (for removing the floppy drive screws) • Swizzle stick (for removing name plates and kapton tape) • Dental pick (for openi...

Take Apart Screws - 2 Screws There are 38 screws installed in these PowerBooks (not including the CD-ROM drive) in 12 different sizes. You will notice that each part other than the floppy drive case kit uses only one type of screw, which makes reassembly easier than in other PowerBooks. For example,...

Take Apart Bottom Case Assembly - 3 Bottom Case Assembly Procedures for removing parts from the bottom case assembly are detailed on the following pages.

Take Apart Battery - 4 Battery Before you begin, unplug the power adapter Caution: You must remove the battery before performing any take-apart procedure.

Take Apart RAM Card - 17 RAM Card Before you begin, remove the following: • Battery • Floppy Drive • Keyboard

Take Apart Palm Rest - 25 Palm Rest Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker G r i l l • Left & Right Clutch Covers Caution : Be careful not to pull the trackpad cable out of the connector as you turn over the palm ...

Take Apart Sleep Actuator - 32 Sleep Actuator Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker G r i l l • Left & Right Clutch Covers • Palm Rest Note: Removing the sleep actuator is not necessary for further take-apart.

Take Apart Heatsink - 41 Heatsink Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker G r i l l • Left & Right Clutch Covers • Palm Rest • Hard Drive • Power Supply Board

Take Apart CPU Stiffener - 50 CPU Stiffener Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker G r i l l • Left & Right Clutch Covers • Palm Rest • Hard Drive • Power Supply Board • Heatsink • Ethernet or Ethernet/ Modem Card

Take Apart ADB Door - 67 ADB Door No preliminary steps are required.

Take Apart Front Feet - 71 Front Feet No preliminary steps are required. Note : Removing the front feet is not necessary for further take-apart.

Take Apart Bottom Case - 73 Bottom Case Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Brightness & Speaker G r i l l • Left & Right Clutch Covers • Palm Rest • Hard Drive • Power Supply Board • Heatsink • Ethernet or Ethernet/ Modem Card

Take Apart Display Assembly - 80 Display Assembly Procedures for removing parts from the display assembly are detailed on the following pages.

Take Apart Display Housing - 85 Display Housing Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Left & Right Clutch Covers • Brightness & Speaker G r i l l • Display Assembly

Take Apart Latch - 90 Latch Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Left & Right Clutch Covers • Brightness & Speaker G r i l l • Display Assembly • Display Housing

Take Apart Display Frame - 92 Display Frame Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Left & Right Clutch Covers • Brightness & Speaker G r i l l • Display Assembly • Display Housing

Take Apart Inverter Board - 98 Inverter Board Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Left & Right Clutch Covers • Brightness & Speaker G r i l l • Display Assembly • Display Housing • Display Frame

Take Apart Display Cable - 103 Display Cable Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Left & Right Clutch Covers • Brightness & Speaker G r i l l • Display Assembly • Display Housing • Display Frame • Inverter Board Note: For this proce...

Take Apart Clutch - 112 Clutch Before you begin, remove the following: • Battery • Floppy or CD-ROM Drive Assembly • Keyboard • Left & Right Clutch Covers • Brightness & Speaker G r i l l • Display Assembly • Display Housing • Display Frame • Inverter Board • Display Cable

Take Apart Bezel - 114 Bezel Before you begin, remove the following: • Battery • Floppy or CD-ROM Mechanism • Keyboard • Left & Right Clutch Covers • Brightness & Speaker G r i l l • Display Assembly • Display Housing • Display Frame • Inverter Board • Display Cable • Display

Service Source K Additional Procedures PowerBook 3400c/PowerBook G3

Additional Procedures - 2 the level indicator button to activate the indicator lights. Power Adapter Verification No test is available for verifying the power adapter. Try using a new power adapter if the computer cannot run off the existing one.

Additional Procedures Backup Battery Verification - 3 Backup Battery Verification The backup battery saves the PRAM and power management information on the logic board when the computer is shut down. To check that the backup battery is working, follow the procedures below.1 Set the date and time.2 P...

Additional Procedures PRAM and Power Manager Reset - 5 PRAM and Power Manager Reset Caution: Resetting parameter RAM (PRAM) erases the contents of the RAM disk, if there is one. Resetting PRAM also restores the default settings in most control panels. After you reset PRAM, be sure to check any custo...

Additional Procedures PRAM and Power Manager Reset - 8 Resetting the Power Manager Follow these steps to reset the power manager:1 Remove the battery.2 Disconnect the AC adapter from the PowerBook and unplug it from the wall outlet. 3 Press and hold the Reset button for one minute. 4 Plug the AC ada...

Service Source K Exploded View PowerBook 3400c/PowerBook G3