BlackBerry 68001 - Manual

Type File format • .wav Video • .mp4 • .mov • .3gp • .3gp2 • .avi • .asf • .wmv Transfer a file from your computer to your device using your device as a USB memorydrive You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated with your...

2. Press the key > Options > Email Reconciliation . 3. If the Message Services field appears, set this field to the appropriate email account. 4. Select the Wireless Reconcile check box. 5. Press the key > Save . If your device is associated with a Microsoft® Outlook® email account, you mus...

Key Actions • press to close a menu About multitasking Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for example, youmight want to switch to the calendar application to view your appointments or switch to the contacts appli...

Start using your device Visit the Setup application The Setup application helps you learn about navigation and typing, change options to personalize your BlackBerry® device, and set up networkconnections, such as Wi-Fi® connections and Bluetooth® connections. You can also set up email addresses and ...

• Enterprise Account : If your administrator gave you an enterprise activation password, use this option to associate your device with your work email account using the BlackBerry® Enterprise Server. If you are trying to set up a Internet email account (for example, Windows Live™ Hotmail®) or a new ...

Wireless synchronization Reconcile email over the wireless network You can set the Wireless Reconcile option for each email address that is associated with your BlackBerry® device.1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Reconciliation . 3. If the Mess...

4. Press the key > Save . Get the date and time from the wireless network automatically To perform this task, your BlackBerry® device must be connected to the wireless network. 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Set Time . 3. Change th...

• If the Bluetooth enabled device does not have a keyboard (for example, a wireless headset), on your BlackBerry device, type the pairing passkey that either appears on the Bluetooth enabled device or is provided in the documentation that came with the Bluetooth enableddevice. The passkey is most of...

• Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. For more information, see the documentation that came with the Bluetooth enabled device. • If you do not know the passkey for your Bluetooth enabled device, see the documentation that came with the Bluetooth enab...

Find or hide an application icon Depending on your theme, you might not be able to hide some application icons.On the Home screen or in a folder, do any of the following: • To see all your application icons, press the key > All . • To hide an application icon, highlight the icon. Press the key &g...

2. Click Device > Auto On/Off . 3. Select the Weekday check box. 4. Specify the times when your BlackBerry® device should turn on and turn off on weekdays.5. Select the Weekend check box. 6. Specify the times when your device should turn on and turn off on weekends.7. Press the key > Save . Na...

Phone options Change your ring tone, notifiers, or reminders 1. On the Home screen, click the Sound and Alert Profiles icon. 2. Click Change Sounds > Sounds for Selected Profile > Ring Tone . • Click a tone.• To use a tone that is on your BlackBerry® device or on a media card, click Select Mus...

4. Press the key > Save . Contact options Add a contact • To add a contact using the Contacts application, on the Home screen, click the Contacts icon. At the top of the screen, click New Contact . Type the contact information. Press the key > Save . • To add a contact from a message, call log...

2. Press the key > Set Alarm . 3. On the trackpad, slide your finger up or down to highlight On or Weekdays . 4. Click the trackpad. At the top of the Home screen, a clock indicator appears. To set additional alarms or to set alarms for certain days of the week, you can schedule alarms through th...

Shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. BlackBerry basics shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Move the cursor Slide your finger on the trackpad. Move back a scr...

Type a letter in a phone number field Press the Alt key and the letter key. Insert a plus sign (+) when typing a phone number Press O Turn on or turn off the speakerphone during a call Press the key on the keyboard. Stop listening to a call with a wireless headset Press the key on the keyboard. Chan...

View all your messages Press the key. Move around your message inbox Move up a screen Press the Shift key and the Space key. Move down a screen Press the Space key. Move to the top of a message inbox Press T Move to the bottom of a message inbox Press B Move to the next unopened item Press U Move to...

Search for text in a file or an attachment Press F Move to the last cursor position after closing and reopening a file oran attachment Press G In a spreadsheet Move to a specific cell Press G View the content of a cell Press the Space key Switch worksheets Press V . Highlight a worksheet. Press the ...

Zoom to the original size Press 7 Pan up Press 2 Pan down Press 8 Pan right Press 6 Pan left Press 4 Return to the center Press 5 Rotate Press L Fit to the screen size Press 1 Camera and video camera Zoom in Press the Volume Up key. Zoom out Press the Volume Down key. Take a picture Press the Conven...

Search for an item on your BlackBerry® device Start typing on the Home screen. Search for a contact in a list of contacts Type part or all of a contact name, or type initials separated by a space. Search for text in a message Press S Search for text in a file or an attachment Press F Search for text...

Phone Phone basics Find your phone number Do one of the following: • To view your active phone number, from the Home screen, press the key. Highlight the area at the top of the screen, above the tabs. • If you have multiple phone numbers associated with your BlackBerry® device, to view a list of you...

2. Type the extension number. Dial using numbers or letters When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phonekeypad.• To type a number, press a number key. • To type a letter, press and hold the Alt key. Pres...

If your device supports GPS and you make an emergency call, an emergency operator might be able to use GPS technology to find yourapproximate location. Make an emergency call Do one of the following: • If your screen or BlackBerry® device is unlocked, from the Home screen, press the key. Type the em...

Improve sound quality for all calls You cannot change sound quality when you are using a Bluetooth® enabled headset.1. From the Home screen, press the key. 2. Press the key > Options > Enhanced Audio . 3. Change the Phone Call Audio field or Headset Call Audio field. 4. Press the key > Save...

Speed dial Set up speed dial for a contact 1. From the Home screen, press the Send key. 2. Press the key > View Speed Dial List . 3. In the Speed Dial Numbers list, click an unassigned key. 4. Click a contact.5. If necessary, click a phone number for the contact. To make a call using speed dial, ...

To use the blocked calling feature, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM cardfor this service and provide you with a call blocking password. Depending on your wireless service provider and wireless network, this featuremight not be supp...

Set options for dialing extensions 1. From the Home screen, press the key. 2. Press the key > Options > Smart Dialing . 3. In the Number field, type the main phone number for an organization. 4. In the Wait For field, set how long your BlackBerry® device waits before dialing an extension. 5. I...

Speak privately with a contact during a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in thecalendar. 1. During a conference call, press the key > Split Call . 2. Click a contact. To return t...

Multiple phone numbers About multiple phone numbers When you have multiple phone numbers associated with your BlackBerry® device, you can switch the phone number that you use as your activephone number. You have multiple phone numbers associated with your device if one of the following situations ap...

• If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including the country code and area code, for your contact. • If you are not receiving calls, verify that call blocking and call forwarding are turned off.• Your device or your ...

Related topics Bluetooth technology, 212Change the language for voice commands, 59 I cannot change the number of times that my device rings Depending on your wireless service provider, you might not be able to choose the length of time that your BlackBerry® device rings before thecall is picked up b...

Voice commands Perform an action using a voice command 1. On the Home screen or in a folder, click the Voice Dialing icon. 2. After the beep, say a voice command. Available voice commands "Call <contact name or phone number>" Say this voice command to make a call. To perform this task ...

4. Complete the instructions on the screen. Troubleshooting: Voice dialing I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.• If you are using a Bluetooth® enabled device, such as a handsfree ca...

Messages Email Set up an email address 1. On the Home screen, click the Setup icon. 2. In the Setup section, click the Email Accounts icon. 3. Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation message. To view and manage your ema...

Set the importance level for a message You can set the importance level for an email, a PIN message, or a text message.1. When you are composing a message, press the key > Options . 2. Change the Importance field. 3. Press the key > Save . Blind carbon copy a contact You can blind carbon copy ...

Email options Set an out-of-office reply To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contactyour administrator. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Prefer...

Stop forwarding email to your device: To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contactyour administrator. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Preferenc...

Change, prioritize, or delete an email filter 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Filters . 3. Highlight an email filter.4. Press the key. • To change an email filter, click Edit . Change the options for the email filter. Press the key > Save ....

5. Press the key > Save . PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have a contact who uses aBlackBerry device or a BlackBerry enabled device and you know that contact's PIN, you can send them PIN m...

Create a link for a PIN You can create a link for a PIN in a message, calendar entry, task, or memo. If you click the link, you can send a PIN message.When you are typing text, type pin: and the PIN. Stop a message from sending You can stop a message from sending only if a clock icon appears beside ...

Delete messages On the Home screen, click the Messages icon. • To delete a message, highlight the message. Press the key > Delete . • To delete a range of messages, highlight a message. Press and hold the Shift key. On the trackpad, slide your finger up or down. Release the Shift key. Press the k...

Hide the new or unopened message indicator 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions . • To hide the new message indicator, clear the Display New Message Indicator check box. • To hide the unopened message indicator, change the Dis...

Composing and sending text messages Send a text message The number of recipients that you can send a text message to depends on your wireless service provider.1. On the Home screen, click the Text Messages icon. 2. Press the key > Compose Text Message . 3. In the To field, do one of the following...

Attach a file to a text message 1. When you are composing a text message, press the key > Attach . 2. Click one of the following menu items: • Picture • Video • Location • Audio • Voice Note • Contact • Appointment 3. Click a media file. Set the importance level for text messages that you send De...

2. Press the key > View Attachment . 3. Press the key > Add to Contacts . Add an appointment to your calendar from a text message 1. In a text message, highlight an iCalendar attachment. 2. Press the key > View Appointment . 3. Press the key > Add To Calendar . Change the appearance of t...

Cell broadcasting About cell broadcasting Cell broadcasting is designed to enable wireless service providers to use SMS text messaging to send information to all BlackBerry® devicesin a specific geographical area simultaneously. You can receive cell broadcast messages that contain a specific type of...

3. In the Channels section, highlight a cell broadcast channel. 4. Press the key > Set Nickname . 5. Type a name for the cell broadcast channel.6. Click OK . 7. Press the key > Save . Security options for messages Block incoming messages If your email account uses a BlackBerry® Enterprise Serv...

Reset a blocked message counter 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Firewall . 3. Highlight a message type.4. Press the key > Reset Count or Reset All Counts . Attachments About files and attachments You can view and download attachments and save t...

vCard contact attachments About vCard contact attachments vCard® contact attachments (.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an emailmessage, recipients of your email message can view your contact information or add it to the contact list o...

About IBM Lotus Notes native encrypted messages If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can read messages on your BlackBerry device thatare sent using IBM® Lotus Notes® native encryption. You might also be able to send, forward, or reply to messages...

File an email message Press I View or hide the email address of a contact Highlight the contact in the To or From field. Press Q . Move to the last cursor position after you close and reopen a receivedemail or PIN message Press G Move to the next message Press N Move to the previous message Press P ...

Search for text in a file or an attachment Press F Move to the last cursor position after closing and reopening a file oran attachment Press G In a spreadsheet Move to a specific cell Press G View the content of a cell Press the Space key Switch worksheets Press V . Highlight a worksheet. Press the ...

Related topics Turn on or turn off data service or set roaming options, 203Turn on or turn off a network connection, 16Wireless coverage indicators, 201Change or delete a contact, 155Generate an encryption key, 236Resend a message, 61 I am not receiving messages Try the following actions: • Verify t...

• If your email folders do not appear on your BlackBerry® device, reconcile your email using the email settings tool of the BlackBerry®Desktop Software. For more information, see the Help in the BlackBerry Desktop Software. Related topics Reconcile email over the wireless network, 12 I cannot send t...

• Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections. • Try downloading external pictures. Press the key > Get Images . • Try viewing your message in plain text. Press the key > Get Plain Text . Some email folders appear dimmed If you ca...

I cannot use a shortcut to view one type of message in a message inbox If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the message inbox shortcutsfor your previous device replace the message inbox shortcuts for your current device. To v...

Files File basics About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email account uses aBlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files from yo...

Search for a file that is saved on your device 1. On the Home screen, click the Media icon. 2. Press the key > Explore . 3. Navigate to the file. To view the file, click the file. Depending on the file type, the file might not appear in its original format. Related topics About files and attachme...

Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature.For more information, contact your wireless service provider or administrator. 1. On the Home screen or in a folder, click the...

2. Type a name for the file.3. Click Save . File and attachment shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Search for text in a file or an attachment Press F Move to the last cursor position after closing and reopening a file oran atta...

Media Music Play a media file 1. On the Home screen, click the Media icon. 2. Click a media type.3. If necessary, click a category.4. Click a media file. • To play a media file, click the icon.• To pause a media file, click the icon.• To stop a media file, click the icon.• To move to the next media ...

Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device. • To mute the volume, press the key on the top of your device. To turn off mute, press the key again...

View properties for a media file 1. On the Home screen, click the Media icon. 2. Click a media type.3. If necessary, click a category.4. Highlight a media file.5. Press the key > Properties . Podcasts Play a media file 1. On the Home screen, click the Media icon. 2. Click a media type.3. If neces...

2. Press the key > Media Options . 3. Select the Audio Boost check box. 4. Read the warning on the screen and if you want to proceed, click Yes . 5. Press the key > Save . Improve sound quality for media files Depending on your BlackBerry® device model, this feature might not be supported. To ...

Video camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera featuresmight not be available. Record a video To perform this task, you might need to have a media card inserted in your BlackBerry® device. 1. On the Home scree...

3. Change the Folder field. 4. Press the key > Save . Camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera featuresmight not be available. Take a picture 1. On the Home screen, click the Camera icon. 2. If you have tur...

4. Press the key > Save . Related topics View properties for a media file, 109 Geotag pictures that you take The geotag option in the camera records the geographical information of the location in which you take a picture.1. On the Home screen, click the Camera icon. 2. Click the geotag icon at t...

• To prevent the picture from remaining on the screen after you take it, change the Picture Review field to Off . 3. Press the key > Save . Change when the camera warns you about the number of pictures remaining A warning appears notifying you when the amount of storage for pictures drops below a...

To delete the folders from the Pictures application, highlight the folder. Press the key > Remove From Library . The folders that you imported remain in their original location, but are deleted from the Pictures application. To permanently delete the folders from both the Pictures application and...

Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device. • To mute the volume, press the key on the top of your device. To turn off mute, press the key again...

Media storage Storage and media cards Supported media cards Your BlackBerry® device supports media card sizes up to 32 GB. Only microSD media cards are supported. Repair files stored on your media card or on your device CAUTION: If you run the repair feature on your BlackBerry® device, your device m...

Picture folders Create a picture folder 1. On the Home screen, click the Media icon > Pictures icon. 2. Press the key > New Folder . 3. If necessary, change the location that the folder is created in.4. Type a name for the folder.5. Click OK . Import pictures to the Pictures application Import...

Transferring and downloading media files About transferring and synchronizing media files You can connect your BlackBerry® device to your computer to transfer and synchronize files between your device and computer using a USBcable, or you can use Bluetooth® technology to send media files to or recei...

2. On your device, in the dialog box that appears, select any of the file transfer options.3. On your computer, open the BlackBerry Desktop Software.4. Click the media transfer option that best suits what you want to do. For more information about synchronizing media files, see the Help in the Black...

Zoom in Press 3 Zoom out Press 9 Zoom to the original size Press 7 Pan up Press 2 Pan down Press 8 Pan right Press 6 Pan left Press 4 Return to the center Press 5 Rotate Press L Fit to the screen size Press 1 Camera and video camera Zoom in Press the Volume Up key. Zoom out Press the Volume Down key...

Depending on your BlackBerry® device model, you might be able to decrease the blurriness in pictures that is caused by slight movements ofthe camera by turning on image stabilization in the camera options. Related topics Reduce blurriness in the pictures that you take, 114 The flash dims or turns of...

• If you encrypted the media files on your media card using an encryption key that your BlackBerry device generated and you are trying toopen an encrypted media file on your computer or a device other than the BlackBerry device that you used to encrypt the file, insert themedia card into the BlackBe...

Ring tones, sounds, and alerts About ring tones, sounds, and alerts The profile that you select in the Sound and Alert Profiles application defines how your BlackBerry® device alerts you of phone calls, messages,reminders, and browser content. Your device has a Normal profile and five other preloade...

Add a contact alert You can create contact alerts that allow you to customize ring tones and alerts for calls and messages from specific contacts or groups ofcontacts. When you receive a call or message from the contact, your BlackBerry® device uses the assigned ring tone or alert, even if you selec...

Your device is connected to a Bluetooth® enabled device. You can turn on or turn off this notification in Options > Networks and Connections> Bluetooth Connections. Red A new message has arrived and your selected profile is set to notify you using the LED.If you are using your device with a sm...

Browser Browser basics Browsing web pages Visit a web page or search the Internet Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about thecharges associated with using each browser, contact your wireless service provider.1...

Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward . Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh . Search for text in a message, in a file, or on a web page To search for text in a presentation, you must view the presentation ...

Copy an address for a web page, link, or picture Do any of the following: • To copy an address for a web page, press the key > Copy Page Address . • To copy an address for a link, pause on or highlight a link. Press the key > Copy Link . • To copy an address for a picture, pause on or highligh...

To return the picture to its original size, press the key > Zoom 1:1 . Browser bookmarks About bookmarks for web pages You can add bookmarks for web pages that you visit frequently. When you add a bookmark, you can set whether you want the browser to checkthe web page for updates periodically. Bo...

2. Press the key > Bookmarks . 3. Highlight a bookmark.4. Press the key > Move . 5. Click the new location. Add, rename, or delete a bookmark folder for web pages 1. On the Home screen, click the Browser icon. 2. Press the key > Bookmarks . 3. Highlight a bookmark folder.4. Press the key. •...

Browser options Change your home page or start page 1. On the Home screen, click the Browser icon. 2. Press the key > Options . 3. In the General section, do one of the following: • To change the home page, in the Home Page field, type a web address. • To use your home page as the start page when...

Turn on geolocation in the browser If you turn on geolocation in the browser, some web sites might be able to determine your approximate location.1. On the Home screen, click the Browser icon. 2. Press the key > Options . 3. In the Privacy & Security section, select the Enable Geolocation che...

Manage browser security 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > TLS . 3. Set the security options.4. Press the key > Save . Add a trusted content server If your email account uses a BlackBerry® Enterprise Server, you can...

available. The web application might also push updated information to your browser cache without notifying you. If information is pushed toyour browser cache, the information is available on your device even when your device is not connected to the wireless network. Web applicationsthat use browser ...

Troubleshooting: Browser No browser is available on my device Depending on your wireless service plan, this feature might not be supported.Verify that your BlackBerry® device is connected to the wireless network. I cannot play a song or video on a web page Your BlackBerry® device might not support t...

Calendar Calendar basics Switch calendar views You can view your appointments and meetings in one of four calendar views. Day view, Week view, and Month view display all your appointmentsand meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a...

5. Click the trackpad. If you have multiple calendars on your BlackBerry® device, the appointment appears in your default calendar. Schedule a meeting To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature.For ...

Meetings Schedule a meeting To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature.For more information, contact your wireless service provider or administrator. 1. On the Home screen, click the Calendar icon. ...

If you do not have the option to delegate a meeting invitation, you might be able to forward meeting invitations instead. You might not havethe option to delegate a meeting invitation if the meeting organizer has turned off meeting delegation. 1. In a meeting invitation, press the key > Delegate ...

3. Type the participant access code. Type a space after the participant access code.4. Type CCM: and the moderator conference call bridge number. Do not include spaces. 5. Type a lowercase x . Do not include spaces before or after the x. 6. Type the moderator access code. Type a space after the mode...

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software.Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted byan unforeseen issue....

Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data synchronization,changing conflict resolution options, and synchronizing organizer data using the synchronization tool of the BlackBerry® Deskt...

Change the default calendar Changing the default calendar changes the email address that meeting invites are sent from. 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Advanced System Settings > Default Services . 3. Change the Calendar (CICAL) field. 4. Press t...

Move to a specific date Press G Troubleshooting: Calendar I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. I cannot set some fields when scheduling appointments If you use IBM® Lotus Notes®, you can only ch...

Contacts Contact basics Add a contact • To add a contact using the Contacts application, on the Home screen, click the Contacts icon. At the top of the screen, click New Contact . Type the contact information. Press the key > Save . • To add a contact from a message, call log, or web page, highli...

3. Press the key. • To edit the information for the contact, click Edit . Change the contact information. Press the key > Save . • To delete a contact, click Delete . Search for a contact in your organization's address book To perform this task, your work email account must use a BlackBerry® Ente...

• To change the contact picture, press the key > Replace Picture . Highlight a picture. Press the key > Select . • To delete the contact picture, press the > Delete Picture . 5. Press the key > Save . About categories You can create categories to group your contacts, tasks, and memos. Yo...

About synchronization conflicts A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry® device and in the email applicationon your computer. If you reconcile your email using wireless email reconciliation, on your device, you can set whether the em...

• To change a personal distribution list, click Edit Group . Click a contact. Click Add Member , Change Member , or Delete Member . Press the key > Save Group . • To delete a personal distribution list, click Delete Group > Delete . Note: When you delete a contact from a personal distribution ...

View the number of contacts stored on your device 1. On the Home screen, click the Contacts icon. 2. Press the key > Options . 3. Click a contact list. The Number of Entries field displays the number of contacts that are stored in the contact list. Sort contacts or tasks 1. On the Home screen or ...

Clock Get the date and time from the wireless network automatically To perform this task, your BlackBerry® device must be connected to the wireless network. 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Set Time . 3. Change the Set Time field to Aut...

Change the clock face You can set a different clock face for the clock, stopwatch and timer.1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the key > Options . 3. Change the Clock Face field, Stopwatch Face field or Timer Face field. 4. Press the key > Save ...

Tasks and memos Create a task or memo 1. On the Home screen or in the Applications folder, click the Tasks icon or MemoPad icon. • To create a task, click Add Task . Type the task title and fill in the details, such as the due date and recurrence. • To create a memo, click New Memo . Type a title an...

Show tasks in the calendar 1. On the Home screen, click the Calendar icon. 2. Press the key > Options > Calendar Display and Actions . 3. Select the Show Tasks check box. 4. Press the key > Save . Synchronizing tasks and memos About synchronization The wireless data synchronization feature ...

Typing Typing basics Highlight, cut, copy, or paste text To perform this task, you must use the slide-out keyboard. 1. Press and hold the key and click the trackpad. • To highlight text character by character, on the trackpad, slide your finger left or right.• To highlight text line by line, on the ...

Typing input methods Switch typing input methods when you are typing To perform this task, you must be using your BlackBerry® device in portrait view with the touch screen keyboard. You can switch between the SureType keyboard, the multi-tap keyboard, and the full keyboard.When you are typing, press...

• To change a letter in a word that you are typing, highlight the letter. Click the alternate letter that appears on the screen.• To change a letter in a word after you finish typing the word, click the word. Highlight the letter. Click the alternate letter that appears on the screen. For example, t...

3. Select the Key Tone check box. 4. Press the key > Save . Turn off trackpad sounds 1. On the Home screen or in a folder, click the Options icon. 2. Click Typing and Input > Trackpad Sensitivity . 3. Change the Audible Roll field to Mute . 4. Press the key > Save . To turn on trackpad soun...

• To stop checking spelling, press the key > Cancel Spell Check . Change options for checking spelling You can change the type and length of words that the spelling checker includes when checking spelling. For example, you might not want thespelling checker to include acronyms or one-letter words...

2. Click Typing and Input > Typing . 3. For a keyboard, click Advanced Style Options . 4. Clear the Typing check box. 5. Change the Email field to Off . 6. Press the key > Save . AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries...

Undo an AutoText change If the AutoText feature changes a word that you do not want to change, you can undo the change. To undo an AutoText change when you are typing, press the key twice. Typing shortcuts for the touch screen keyboard Depending on the typing input language that you are using, some ...

Insert a period Press the Space key twice. The next letter is capitalized. Insert an at sign (@) or a period (.) in an email address field Press the Space key. Capitalize a letter Press and hold the letter key until the capitalized letter appears. Turn on CAP lock Press the Alt key and the Right Shi...

Keyboard Change the keyboard layout 1. On the Home screen or in a folder, click the Options icon. 2. Click Typing and Input > Keyboard . 3. Change the Keyboard Layout field. 4. Press the key > Save . Change the default keyboard for portrait view You can set your BlackBerry® device to use the r...

Troubleshooting: Keyboard No application opens when I press a Convenience key Try the following: • If you have not done so, assign an application to the key.• Verify that you did not delete the application that you assigned to the key. User Guide Keyboard 180

Language About typing input languages You can set a typing input language to use when you type. The typing input language can be different from the display language. When youset a typing input language, AutoText and other typing options change to the selected language. For example, you might use you...

Delete a language You can delete languages that you do not use to increase the amount of space available.1. On the Home screen or in a folder, click the Setup icon. 2. Click Languages > Language Removal . 3. Select the languages you want to keep.4. Click Update . Any languages that you do not sel...

Screen display Set options for backlighting 1. On the Home screen or in a folder, click the Options icon. 2. Click Display > Screen Display . 3. Do any of the following: • To change the brightness of the backlight for the screen, change the Backlight Brightness field. • To change the length of ti...

Find or hide an application icon Depending on your theme, you might not be able to hide some application icons.On the Home screen or in a folder, do any of the following: • To see all your application icons, press the key > All . • To hide an application icon, highlight the icon. Press the key &g...

2. Click Screen/Keyboard . 3. Set the LED Coverage Indicator field to On . 4. Press the Menu key. 5. Click Save . When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification, set the LED Coverage Indicator field to Off . ...

3. Press the key > Download Themes . Troubleshooting: Display My display changed Depending on your theme, display options such as icons, fonts, and your Home screen background, might change when you switch themes. No application opens when I press a Convenience key Try the following: • If you hav...

GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-b...

Troubleshooting: GPS technology I cannot use GPS technology Try performing the following actions: • If you are outdoors, move away from buildings and expose your device to open sky.• If you are indoors, move close to a window.• If you have paired your BlackBerry® device with a Bluetooth® enabled GPS...

Maps Map basics View a location on a map 1. On the Home screen, click the Maps icon. 2. On a map, press the key > Find Location . 3. Do one of the following: • To search for a point of interest such as a business or landmark, in the drop-down at the top right of the screen, click Business . Type ...

Clear a map When you clear a map, any route information displayed on the map no longer appears. On a map, press the key > Clear Map . Add a bookmark for a location or route 1. On the Home screen, click the Maps icon. 2. On a map, press the key > Add As Favorite > OK . Rename a bookmark for ...

Set the GPS receiver that you use to track your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth® enabled GPS receiver. 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Location Setting...

Applications About multitasking Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for example, youmight want to switch to the calendar application to view your appointments or switch to the contacts application to look up a con...

About adding applications Depending on your wireless service provider and region, you might have the option to add or update applications using the BlackBerry AppWorld™ storefront, the BlackBerry® Desktop Software, or the Application Center. You might also be able to download applications from a web...

View the size of an application database 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Status . 3. Press the key > Database Sizes . Troubleshooting: Applications I cannot add, update, or return to the previous version of an application If your email account us...

BlackBerry Device Software About updating the BlackBerry Device Software You might want to update your BlackBerry® Device Software for one of the following reasons:• to access new applications and features • to resolve a technical issue • your wireless service provider requires you to update the Bla...

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software.Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted byan unforeseen issue....

Update the BlackBerry Device Software using the BlackBerry DesktopSoftware Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software.Maintaining an up-to-date backup file on your computer might allow you to recover devi...

Manage Connections Manage Connections basics Wireless networks that your device connects to For more information about the wireless networks that your BlackBerry® device connects to, see the Safety and Product Information bookletfor your device. BlackBerry device Networks BlackBerry® Torch™ 9800 sma...

Indicator Description Your Wi-Fi connection is turned on, but you are not connected to a Wi-Fi network, or you areconnected to a Wi-Fi network, but you cannot access BlackBerry services such as emailmessaging and Internet browsing over the Wi-Fi connection.Your Bluetooth® connection is turned on, an...

Mobile network Roaming About roaming and international roaming In most cases, your BlackBerry® device automatically connects to the appropriate wireless network when you travel outside your wireless serviceprovider's coverage area. Sometimes you might have to provide login information before you can...

• To turn on or turn off data service, change the Data Services field. • To turn on or turn off data service when roaming, change the While Roaming field. • To receive a prompt when roaming that allows you to turn on or turn off data service, change the While Roaming field to Prompt . 4. Press the M...

2. Click Mobile Network Options . 3. Press the Menu key. 4. Click My Preferred Network List . 5. Highlight a wireless network.6. Press the Menu key. 7. Click Delete . 8. Press the Menu key. 9. Click Save . Change the order of preferred wireless networks To perform this task, your BlackBerry® device ...

4. Press the key > Save . When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off the wireless coverage notification, clear the LED Coverage Indicator check box. Troubleshooting: Mobile network I cannot connect to the mobile network Try the foll...

Wi-Fi technology Depending on your BlackBerry® device model, the Wi-Fi® feature might not be supported. About connecting to a Wi-Fi network With Wi-Fi® technology, your BlackBerry® device can access the Internet by connecting to a wireless router or wireless access point at yourhome, work, or in a h...

Connect to a Wi-Fi network manually If you know the name of the Wi-Fi® network that you want to connect to, you can manually connect to the network.1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Set Up Wi-Fi > Other Ways ...

Options for saved Wi-Fi networks Common options Option Description Name Type a display name for the Wi-Fi® network. SSID Type the Wi-Fi network name. Security Type Set the security type that the Wi-Fi network supports. Band type Set the Wi-Fi network type. If you do not know the network type, do not...

Option Description Passphrase If necessary, type the WPA™ or WPA2™-Personal passphrase to connect to the Wi-Fi network. WPA/WPA2 Enterprise options These options appear if you choose the WPA/WPA2 Enterprise security type. Option Description Enterprise Sub-Type If necessary, set the enterprise securi...

UMA connection settings Depending on your wireless service provider, this feature might not be supported. For more information, contact your wireless service provider. About using UMA with a Wi-Fi network If your wireless service provider supports UMA (also known as GAN) and you subscribe to this se...

Turn on or turn off a network connection, 16Connect to a Wi-Fi network, 19Connect to a Wi-Fi network manually, 208 Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® d...

Turn on Bluetooth technology, 19 Send a media file You can only send media files that you added.1. On the Home screen, click the Media icon. 2. Click a media type.3. Click a category.4. Highlight a media file.5. Press the key. • To send a picture file, click Send or Share . Click a message type. • T...

Troubleshooting: Bluetooth technology I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined.On your BlackBerry® device, in the Enter passkey for <device name> field, try typing 0000 . My list of p...

Power and battery Turn off your device Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task.• If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, press and hold the key. • If you have ...

Memory and media cards About media cards Depending on your BlackBerry® device model, you can insert a microSD media card into your device to take videos and extend the memorythat is available on your device for storing media files such as songs, ring tones, videos, or pictures. For more information ...

Best practice: Conserving memory on your device Try to maintain at least 400 KB of application memory on your BlackBerry® device. To use less memory, try changing options for email messages,calendar entries, and media files. Consider the following guidelines: • Reduce the amount of time that your de...

Search Search for an item You can search for organizer items, pictures, videos, help topics, and more on your BlackBerry® device. You can also choose to expand yoursearch to the Internet.1. On the Home screen, in the upper-right corner, click the search icon. 2. Type your search terms. To stop a sea...

• To delete the contact lookup results, click Delete Lookup . • To start a new contact lookup, click Lookup . Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Search for an item on your BlackBerry® device Start typing on the Home scre...

SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card. About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contactsthat...

Protect your SIM card with a PIN code To get your SIM card PIN code, contact your wireless service provider. Note: If you type the SIM card PIN code incorrectly three times, your SIM card does not function. 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Advanced S...

Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allo...

Lock the screen You can lock the screen to avoid pressing it accidentally. If your email account uses a BlackBerry® Enterprise Server, depending on the optionsthat your administrator sets, you might not be able to perform this task. For more information, contact your administrator.Press the Lock key...

Copy a password 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password.3. Press the key > Copy Username or Copy Password . To clear the clipboard, press the key > Clear Clipboard . Note: Passwords are not encrypted when they are on the clip...

Set encryption strength If encryption of data that is stored on your BlackBerry® device is turned on, you can set the strength of the encryption that your device uses toprotect data that you receive when your device is locked.1. On the Home screen or in a folder, click the Options icon. 2. Click Sec...

Turn on memory cleaning 1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Memory Cleaning . 3. Select the Enable check box. 4. Press the key > Save . Change when your device deletes sensitive data from the temporary device memory ...

About certificates A certificate is a digital document that binds the identity and public key of a certificate subject. If your email account uses a BlackBerry®Enterprise Server that supports this feature, you can download certificates over the wireless network from a certificate authority profile t...

Indicator Description A new certificate is being retrieved because the current certificate is scheduled to expire soon. The enrollment request is pending approval from the certificate authority. Enrollment with the certificate authority profile is pending because an action from the user is required ...

Certificate servers For more information about certificate servers and advanced security options, visit www.blackberry.com/docs/smartphones . Click your BlackBerry® device model and view the User Guide. Add a certificate server 1. On the Home screen or in a folder, click the Options icon. 2. Click S...

3. Press the key > Change Key Store Password . Synchronize the key store password with the device password If you synchronize the key store password with your BlackBerry® device password, when you change your device password, the key storepassword changes to match it automatically.1. On the Home ...

VPN settings Depending on the options that your administrator has set for you, this feature might not be supported. About VPN profiles A VPN profile contains the information that you require to log in to your organization's network over VPN. If you have a Wi-Fi® enabledBlackBerry® device and if your...

1. On the Home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > VPN . 3. Highlight a VPN profile.4. Press the key > Edit . 5. Change the Software Token Serial Number field. 6. Press the key > Save . About software tokens You might need a sof...

• To set permissions for all third-party applications, press the key > Edit Default Permissions . 3. Expand Connections , Interactions , or User Data . 4. Change the permission fields.5. Press the key > Save . Turn off a prompt for a third-party application connection 1. On the Home screen or ...

Service books and diagnostic reports Accept, delete, or restore a service book Your wireless service provider or administrator might send a service book to your BlackBerry® device over the wireless network to add anadditional service or application to your device. If your email account uses a BlackB...

Set options for Wi-Fi diagnostic reports When you set options for Wi-Fi® diagnostic reports, if you set a default recipient, each time that you submit a Wi-Fi diagnostic report, yourBlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a ...

Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) betweenyour BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliat...

Troubleshooting: Synchronization Email is not reconciling over the wireless network Try the following actions:• Verify that your BlackBerry® device is connected to the wireless network. • Verify that wireless email reconciliation is turned on. • Reconcile email manually. On the Home screen, click th...

Accessibility options About accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options,visit www.blackberry.com/accessibility . Screen accessibility options Display closed captions in videos You c...

Audio and phone accessibility options Turn on event sounds Event sounds alert you when you turn on or turn off your BlackBerry® device, when the battery power level is full or low, and when you connector disconnect a USB cable or accessory to or from your device.1. On the Home screen or in a folder,...

3. Change the Mode Enabled field to Telecoil . 4. Press the key > Save . The H-T telecoil indicator appears at the top of the Home screen. TTY support Depending on your wireless service provider, this feature might not be supported. About TTY support When you turn on TTY support and you connect y...

"Call <contact name> <phone number type>" Say this voice command to call a specific phone number for a contact that is in your contact list. For example, if the contact has a workphone number and a mobile phone number, you can say "Call <contact name> work" to call ...

• To select the highlighted suggestion and start typing a new word, press the Enter key. • To select the highlighted suggestion and continue typing the same word, click the word.• To ignore the suggestions, keep typing. Predict words as you type You can set your BlackBerry® device to display a list ...

Calculator Use the calculator If you are using your BlackBerry® device in landscape view, there are additional functions available for use.On the Home screen or in the Applications folder, click the Calculator icon. • To press a key in the calculator, click the key or press the corresponding key on ...

BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. Thecapsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. If the ball hits the ...

Set the paddle speed 1. On the Home screen or in the Games folder, click the BrickBreaker icon. 2. Press the key > Options . • To set the paddle speed, set the Paddle movement speed field. • To accelerate the paddle as you slide your finger on the trackpad, select the acceleration check box. 3. P...

Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole® game is to form words using the letters in the garden. If you form a word using letters that are directly above,below, or beside each other in the garden, you receive new letters which you can use to form new ...

Use vegetable bonus letters in a word to gain bonus points. To gain even more bonus points, use multiple vegetable bonus letters in asingle word. Star bonus letters: Use star bonus letters in a word to gain bonus points. Time bonus letters: Use time bonus letters in a word to gain bonus time. Adjust...

Multiplayer games Invite a player 1. On the Home screen, in the Games folder, click the Word Mole icon. 2. Click New Game > Multiplayer > Invite . 3. Click a contact.4. Click OK . When a player accepts an invitation, a green indicator appears beside their screen name. To start the game, click ...

Check the stats for a player 1. On the Multiplayer Game Setup screen, click a player. 2. Click Show Stats . Remove a player To perform this task, you must be the game organizer. 1. On the Multiplayer Game Setup screen, click a player. 2. Click Remove Player . Troubleshooting: Word Mole I cannot conn...

Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with Bla...

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