Page 3 - Contents
Contents Chapter 1: Introduction to the 1616/1616-I IP Telephone......................................................5 Overview of phone buttons and features..........................................................................................................5LEDs..................................
Page 5 - Telephone; Overview of phone buttons and features
Chapter 1: Introduction to the 1616/1616-I IP Telephone The 1616/1616-I telephone is a multiline IP telephone for use with Avaya CommunicationManager or Avaya Distributed Office call processing systems. The 1616/1616-I IP telephoneputs convenient features and capabilities at your fingertips, includi...
Page 8 - LEDs
LEDs Each call/line appearance button and feature button has two LEDs, one green and one red, toindicate the status of the call/line appearance or feature. The status is identified by whetherthe LED is on, off, or blinking as described in the following tables. Table 1: Call/Line Appearance Button LE...
Page 9 - Scrolling and navigation
Icons in the telephone display Icons are provided in the phone display to indicate the state of a call and navigation choices. The icons that appear in the phone display are described in the following table. Icon Description # X Number of calls missed, where # represents the number. Call forward, Se...
Page 10 - Paper labels
Paper labels Next to each call/line appearance button and feature button is a paper label. The label identifiesthe call/line appearance number or the feature that has been programmed on the button byyour system administrator. You can remove the labels if you want to change a label or writeon a blank...
Page 11 - Logging in to your telephone; Logging out of your telephone
Chapter 2: Logging in to and out of your telephone Logging in and out maintains your contacts and personal options if you share a telephone withother users, or if you want to use the same extension from another phone. Logging out alsoprevents unauthorized use of your telephone during an absence. Not...
Page 13 - Chapter 3: Making calls; Making a call
Chapter 3: Making calls Use the procedures in this chapter to make calls from your telephone. Making a call If you are not on a call, simply dial the number you want to call. 1. Lift the handset, press the Speaker button, press the Headset button, or press an available call/line appearance button. 2...
Page 14 - Calling a person from the contacts list; Calling a person from the call log
Calling a person from the contacts list 1. Press the Contacts button. 2. Scroll up or down to select the person or number you want to call. 3. Press the OK button or the Call softkey. Calling a person from the call log 1. Press the Call Log button. 2. Scroll to the left or right to view a separate l...
Page 15 - Chapter 4: Handling calls; Answering a call
Chapter 4: Handling calls Use the procedures in this chapter to handle calls from your telephone. This includesprocedures such as answering a call, muting a call, and transferring a call. Answering a call When you receive an incoming call, the green LED associated with the call will flash. The incom...
Page 16 - Sending an incoming call directly to voice mail; Ignoring an incoming call; Muting a call; Putting a call on hold
Sending an incoming call directly to voice mail Press the To Vmail softkey to send an incoming call directly to voice mail without answering.To do this, your voice mail must be administered as the first entry in your coveragepath. See your system administrator for more information. Ignoring an incom...
Page 19 - Chapter 5: Conference calls; Making a conference call; Adding a person on hold to a conference call
Chapter 5: Conference calls You can use conference calls to speak with up to five people in different locations on the samecall. Additional conferencing options may be available through Expanded Meet-MeConferencing. Contact your system administrator for more information about this feature. Making a ...
Page 23 - Chapter 6: Getting your messages; Logging into your voice mail
Chapter 6: Getting your messages Use the Message button to connect to your voice mail system. When you have messages waiting, the red light on the upper right-hand corner of your telephone is illuminated. Yourmessages are an administered function. Contact your system administrator with any questions...
Page 25 - Chapter 7: Bridged call appearances; Answering a call on a bridged call appearance; Joining a call on a bridged call appearance
Chapter 7: Bridged call appearances Your phone may show one or more bridged call appearances on the display screen in addition to your own call appearances. A bridged call appearance typically belongs to someone else, but bridging allows you to see if that call appearance is in use, answer calls on ...
Page 26 - Making an outgoing call on a bridged call appearance
Making an outgoing call on a bridged call appearance When you make a call on a bridged call appearance, you are using another person’s callappearance. The caller ID may show the call as coming from you or coming from the personwhose call appearance you are using. If you have any questions about how ...
Page 27 - Chapter 8: Shared line appearances; Answering a call on a shared line appearance; Joining a call on a shared line appearance
Chapter 8: Shared line appearances If your call processing system is an Avaya Distributed Office system and depending on howit is configured, your phone may show shared line appearances on the display screen inaddition to your own lines. A shared line appearance is a line that is shared among multip...
Page 28 - Making an outgoing call on a shared line appearance
Making an outgoing call on a shared line appearance If you have any questions about how the name or extension displays to the person you arecalling when you make a call on a shared line appearance, contact your system administrator.You can make only outside calls on shared line appearances. 1. Press...
Page 29 - Viewing contacts details; Adding a new contact
Chapter 9: Contacts You can save up to 100 names and telephone numbers. For additional information, see Calling a person from the contacts list on page 14. Viewing contacts details 1. Press the Contacts button. 2. Scroll to the contact you want to view. Names are listed alphabetically by last name. ...
Page 33 - Viewing the call log; Viewing call log details
Chapter 10: Call log You can use the call log to view a list of your recent calls or view separate lists of your outgoing,answered, or missed calls. See Turning call logging on or off on page 35 for information about logging bridged call appearances, line call appearances, and line calls that are an...
Page 37 - Chapter 11: Advanced telephone features; Forwarding a call
Chapter 11: Advanced telephone features Avaya call management systems provide many advanced telephone features such asDirectory, Call Forwarding, and Abbreviated Dial buttons. These features are administered onthe feature buttons on your telephone. The features are identified on the associated paper...
Page 38 - Send all calls; Calling a person from the corporate directory
Send all calls The Send All Calls (SAC) feature allows you to send all of your incoming calls directly to a predefined coverage number, typically your voice mail. Incoming calls ring once at your extension and then go directly to a number which is set by your system administrator. If you use a Featu...
Page 41 - Chapter 12: Features menu; Accessing the Features menu
Chapter 12: Features menu The Features menu provides access to the same advanced telephone features, such asDirectory and Call Forwarding, that are programmed on your feature buttons. In addition toproviding another way of accessing the features, you can use the Features Menu to confirmthe features ...
Page 43 - Chapter 13: Avaya Menu; Adjusting the brightness or contrast of the display
Chapter 13: Avaya Menu You can use the Avaya Menu to adjust and customize phone settings, configure call logging,select the display language, view network settings, and log out. The Avaya Menu has six sub-menus: Screen/Sound Lets you adjust the display brightness and contrast, select your ringingpat...
Page 49 - Index
Index A advanced options setting automatic gain control .............................. 47 Advanced Options changing language ............................................... 48 advanced telephone features about .................................................................... 37 applications call ...