Page 3 - General Information; Overview
PowerBook G4 (12-inch) Take Apart - 1 General Information General Information Overview Some of the key features that distinguish these computers from earlier notebook models include: • 12-inch active-matrix display in aluminum alloy enclosure • built-in Bluetooth • slot load optical drive • optional...
Page 4 - Model Differences
2 - PowerBook G4 (12-inch) Take Apart General Information Model Differences The external housing of the PowerBook G4 (12-inch DVI) model looks the same as the PowerBook G4 (12-inch) model except for one port. To distinguish the models, look for a mini-DVI port (shown below) on the PowerBook G4 (12-i...
Page 6 - Serial Number Location
4 - PowerBook G4 (12-inch) Take Apart General Information Serial Number Location The serial number is located in the battery bay.
Page 7 - Battery; Tools; Part Location
PowerBook G4 (12-inch) Take Apart - 5 Battery Battery Tools This procedure requires the following tools: • Soft cloth • Coin Part Location Preliminary Steps Warning: Always shut down the computer before opening it to avoid damaging its internal components or causing injury. After you shut down the c...
Page 8 - Procedure
6 - PowerBook G4 (12-inch) Take Apart Battery Procedure Warning: If the computer has been recently operating, allow it to cool down before performing this procedure. 1. Shut down the computer. 2. Unplug the power adapter, phone cord, and any other cables connected to the computer. 3. Turn over the c...
Page 9 - Feet; Plug Area on Bottom Case Matching Foot Action
PowerBook G4 (12-inch) Take Apart - 7 Feet Feet Tools This procedure requires the following tools: • Foot kit • Tweezers or needlenose pliers • Soft cloth Preliminary Step Before you begin, identify the type of foot that needs replacement. Check the bottom case of the computer, and compare it with t...
Page 12 - Memory Door and Memory Card
10 - PowerBook G4 (12-inch) Take Apart Memory Door and Memory Card Memory Door and Memory Card Tools This procedure requires the following tools: • Soft cloth • #0 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic flat-blade tool) Part Location Preliminary Steps Before you ...
Page 15 - AirPort Extreme Card
PowerBook G4 (12-inch) Take Apart - 13 AirPort Extreme Card AirPort Extreme Card Tools This procedure requires a black stick (or other nonconductive nylon or plastic flat-blade tool). Part Location Preliminary Steps Before you begin, remove the battery.
Page 20 - Keyboard
18 - PowerBook G4 (12-inch) Take Apart Keyboard Keyboard Tools This procedure requires the following tools: • #0 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic flat-blade tool) Note: To organize the screws you remove from the computer, use a tray with divided compartment...
Page 27 - Top Case
PowerBook G4 (12-inch) Take Apart - 25 Top Case Top Case Tools This procedure requires the following tools: • #0 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic flat-blade tool) • Hex 1.5 mm screwdriver Note: To organize the screws you remove from the computer, use a tray...
Page 39 - Hard Drive
PowerBook G4 (12-inch) Take Apart - 37 Hard Drive Hard Drive Tools This procedure requires the following tools: • #0 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic flat-blade tool) Note: To organize the screws you remove from the computer, use a tray with divided compart...
Page 43 - Modem
PowerBook G4 (12-inch) Take Apart - 41 Modem Modem Tools This procedure requires the following tools: • #0 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic flat-blade tool) Part Location Preliminary Steps Before you begin, remove the following: • Battery • Memory door and ...
Page 91 - Sleep Light
PowerBook G4 (12-inch) Take Apart - 89 Sleep Light Sleep Light Tools This procedure requires the following tools: • #0 Phillips screwdriver Part Location Preliminary Steps Before you begin, remove the following: • Battery • Memory door and memory card • Keyboard • Top case • Reed switch • Hard drive...
Page 93 - Logic Board
PowerBook G4 (12-inch) Take Apart - 91 Logic Board Logic Board Tools This procedure requires the following tools: • #0 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic flat-blade tool) Note: To organize the screws you remove from the computer, use a tray with divided compa...
Page 94 - Preliminary Steps
92 - PowerBook G4 (12-inch) Take Apart Logic Board PowerBook G4 (12-inch DVI) Preliminary Steps Before you begin, remove the following: • Battery • Memory door and memory card • AirPort Extreme Card, if installed • Keyboard • Top case • Reed switch • Hard drive • Modem • DC-to-DC board • Heatsink wi...
Page 102 - Optical Drive
100 - PowerBook G4 (12-inch) Take Apart Optical Drive Optical Drive Tools This procedure requires the following tools: • #0 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic flat-blade tool) Note: To organize the screws you remove from the computer, use a tray with divided ...
Page 108 - Bluetooth
106 - PowerBook G4 (12-inch) Take Apart Bluetooth Bluetooth Tools This procedure requires the following tools: • #0 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic flat-blade tool) Part Location Preliminary Steps Before you begin, remove the following: • Battery • Memory ...
Page 110 - Subwoofer
108 - PowerBook G4 (12-inch) Take Apart Subwoofer Subwoofer Tools This procedure requires the following tools: • #0 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic flat-blade tool) Part Location Preliminary Steps Before you begin, remove the following: • Battery • Memory ...
Page 113 - Display Module
PowerBook G4 (12-inch) Take Apart - 111 Display Module Display Module Tools This procedure requires the following tools: • #0 Phillips screwdriver • #1 Phillips screwdriver • Black stick (or other nonconductive nylon or plastic flat-blade tool) • Tweezers or needlenose pliers (optional; for routing ...
Page 121 - Bottom Case
PowerBook G4 (12-inch) Take Apart - 119 Bottom Case Bottom Case Part Location Preliminary Steps Before you begin, remove the following: • Battery • Memory door and memory card • AirPort Extreme Card, if installed • Keyboard • Top case • Reed switch (or hall effect sensor board) • Hard drive • Modem ...
Page 123 - Display Housing
PowerBook G4 (12-inch) Take Apart - 121 Display Housing Display Housing Tools This procedure requires the following tools: • 1.5 mm hex driver • Black stick (or other nonconductive nylon or plastic flat-blade tool) • Optional: Credit card (or other thin plastic card) Part Location Preliminary Steps ...
Page 130 - LCD Panel
128 - PowerBook G4 (12-inch) Take Apart LCD Panel LCD Panel Tools This procedure requires the following tools: • Phillips #0 screwdriver • Black stick or other nonconductive plastic or nylon tool Part Location Preliminary Steps Before you begin, remove the following: • Battery • Memory door and memo...
Page 142 - Display Bezel
140 - PowerBook G4 (12-inch) Take Apart Display Bezel Display Bezel Part Location Preliminary Steps Before you begin, remove the following: • Battery • Memory door and memory card • AirPort Extreme Card, if installed • Keyboard • Top case • Reed switch (or hall effect sensor board) • Hard drive • Mo...
Page 145 - Symptom Charts; How to Use the Symptom Charts; AirPort Extreme Card not recognized
PowerBook G4 (12-inch) Troubleshooting - 1 Symptom Charts Symptom Charts How to Use the Symptom Charts The Symptom Charts included in this chapter will help you diagnose specific symptoms related to the product. The steps to solve a symptom are listed sequentially. You might not need to perform ever...
Page 146 - Battery won't charge completely
2 - PowerBook G4 (12-inch) Troubleshooting Symptom Charts 3. Check the signal strength shown in the AirPort status icon in the menu bar. Up to four bars can appear. 4. If the symptom remains, refer to the Knowledge Base for the latest articles on computer placement and how to optimize AirPort perfor...
Page 147 - Error Beeps; Computer beeps once at startup
PowerBook G4 (12-inch) Troubleshooting - 3 Symptom Charts Error Beeps The computer automatically performs a power-on self test when it is turned on after being fully shut down (not a restart). This section describes what to do if beeps are heard during the startup. Note: The computer has a memory ex...
Page 148 - Hard drive will not initialize; No response from any key on keyboard
4 - PowerBook G4 (12-inch) Troubleshooting Symptom Charts Hard Drive Hard drive will not initialize 1. Boot from Software and Restore DVD. Under the File menu, select Disk Utility, and see if the hard drive appears on the list. 2. If no hard drive is found in Disk Utility, verify the hard drive cabl...
Page 149 - No modem dial tone
PowerBook G4 (12-inch) Troubleshooting - 5 Symptom Charts Modem No modem dial tone 1. Check that the correct modem is selected in the Network Preferences pane. In Modem tab, check that sound is not turned off. 2. It is possible that the modem is connecting but not generating a sound. Check Internet ...
Page 150 - The optical drive does not eject CD or DVD disc; Ports
6 - PowerBook G4 (12-inch) Troubleshooting Symptom Charts The optical drive does not eject CD or DVD disc 1. Verify disc is not in use by quitting any applications that may be using the disc. 2. Press and hold Media Eject key at top right corner of keyboard. If that does not work, hold down Function...
Page 151 - Sound; Distorted sound from speakers
PowerBook G4 (12-inch) Troubleshooting - 7 Symptom Charts Sound Distorted sound from speakers 1. Verify sound is correct with external speakers/headphones. If sound is correct, replace top case. 2. Check balance in Sound preference pane. 3. Replace rear panel assembly with attached speakers. 4. Repl...
Page 152 - Startup; The computer will not power on
8 - PowerBook G4 (12-inch) Troubleshooting Symptom Charts Startup The computer will not power on 1. Make sure that power adapter connector is fully inserted. 2. Remove any connected peripherals. 3. Try known-good power outlet. 4. Try known-good power adapter and power cord. 5. Remove battery. 6. Pre...
Page 153 - Display
PowerBook G4 (12-inch) Troubleshooting - 9 Symptom Charts Display No display, or dim display, but computer appears to operate correctly 1. Press F2 to increase the screen brightness setting. 2. Remove any connected devices. Allow the battery to charge to at least 10 percent before plugging in extern...
Page 155 - Bluetooth not recognized when ADC monitor connected
PowerBook G4 (12-inch) Troubleshooting - 11 Symptom Charts Video (RGB adapter) No video on an external device 1. Make sure RGB adapter cable is fully seated. 2. Click "Detect Displays" button to verify that monitor is being recognized in the Displays preference pane, and is known-good and su...
Page 157 - The cursor does not move when you are using trackpad; The cursor intermittently does not move or moves erratically; The microphone is not working
PowerBook G4 (12-inch) Troubleshooting - 13 Symptom Charts The cursor does not move when you are using trackpad 1. Verify that no USB device is connected. 2. Boot from a Mac OS system CD to verify that it is not a software problem. 3. Reset the power manager by pressing the key combination Control-O...