Page 2 - Protection of Stored Data
2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling . For the state of California only. Model: Satellite ® /Satellite Pro ® L900/S900 Series Recorda...
Page 4 - Industry Canada Requirement; Wireless Interoperability
4 5.375 x 8.375 ver 2.3 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ❖ This device may not cause harmful interference. ❖ This device must accept any interference received, including interference that may cause undesired operation. Contact ...
Page 5 - Wireless LAN and Your Health
5 5.375 x 8.375 ver 2.3 Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. FCC requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interf...
Page 7 - EU Declaration of Conformity
7 5.375 x 8.375 ver 2.3 This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Sa...
Page 8 - Taiwan; Using this Equipment in Japan
8 5.375 x 8.375 ver 2.3 In the European Union, these symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. This Directive applies to EU member countries only and does not apply to end users in other countrie...
Page 10 - VCCI Class B Information; Device Authorization
10 5.375 x 8.375 ver 2.3 VCCI Class B Information Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station st...
Page 12 - Wireless Technology Interoperability
12 5.375 x 8.375 ver 2.3 operation in the 5 GHz bands. This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area. The presence of nearby radar operation may result in temporary interruption of operation of this de...
Page 13 - Wireless Technology and Your Health; Regulatory statements
13 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless Technology and Your Health The products with Bluetooth ® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the e...
Page 14 - Optical Disc Drive Safety Instructions; Location of the Required Label
14 5.375 x 8.375 ver 2.3 Taiwan The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations. Low power radio frequency electric machinery shall resist against interference from legal communications or from indu...
Page 16 - Trademarks; Licenses
16 5.375 x 8.375 ver 2.3 Trademarks Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in th...
Page 17 - Computer Recycling Information
17 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling polic...
Page 18 - Contents
18 5.375 x 8.375 ver 2.3 Contents Introduction................................................................................ 24 This guide ...............................................................26Safety icons ............................................................27 Other icons used ....
Page 21 - Windows
21 Contents 5.375 x 8.375 ver 2.3 Power Plans ......................................................89 Using the eco power plan .......................................91Changing the main battery ......................................91 Removing the battery from the computer .........91Inserting a ch...
Page 22 - operating system is not
22 Contents 5.375 x 8.375 ver 2.3 Using a user password ...................................115Deleting a user password................................115 System Settings ....................................................116Sleep and Charge ..................................................117 USB ...
Page 23 - Data and system configuration backup in
23 Contents 5.375 x 8.375 ver 2.3 Develop good computing habits ...........................145 Data and system configuration backup in the Windows ® operating system ...............146 If you need further assistance ...............................151 Contacting Toshiba .................................
Page 24 - Introduction
24 Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer is ENERGY STAR ® qualified. Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR ® Pro...
Page 26 - This guide
26 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specificatio...
Page 27 - Safety icons; Other icons used
27 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the ser...
Page 28 - Your computer’s features and specifications; Other documentation; Service options
28 Introduction Other documentation 5.375 x 8.375 ver 2.3 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all...
Page 29 - Chapter 1; Getting Started; Selecting a place to work; Setting up a work environment
29 Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer...
Page 30 - Keeping yourself comfortable
30 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditio...
Page 31 - Using the notebook with an external keyboard, mouse or monitor
31 Getting Started Selecting a place to work ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on t...
Page 32 - Typing style; Taking breaks and varying tasks
32 Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing. ❖ The monitor s...
Page 33 - Mobile computing tips
33 Getting Started Selecting a place to work ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your compu...
Page 34 - Check list
34 Getting Started Selecting a place to work For more specific recommendations on the safety and comfort of your computer environment, customers in the United States may visit the United States Department of Labor, Occupational Safety & Health Administration Web site at: http://www.osha.gov/SLTC...
Page 36 - Important information on your computer’s cooling fan
36 Getting Started Selecting a place to work ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs carefully. ...
Page 37 - Setting up your computer; Connecting to a power source
37 Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 41 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, ...
Page 40 - Charging the main battery
40 Getting Started Charging the main battery Charging the main battery Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows white. After that, ...
Page 41 - Initial setup; Registering your computer with Toshiba
41 Getting Started Registering your computer with Toshiba Initial setup The Windows 8 Startup screen is the first screen displayed when you turn on your computer for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using you...
Page 42 - To Shut down your computer; To Restart your computer
42 Getting Started To Shut down your computer To Shut down your computer 1 From the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. 2 When the Windows ® Charms appear, click the Settings ( ) Charm. Pressing the power button before shutting down the Wind...
Page 43 - To place your computer in Sleep mode
43 Getting Started To place your computer in Sleep mode 3 In the lower right of the screen click the Power ( ) icon. (Sample Image) Restart 4 Highlight Restart , and then click the Restart option. The computer closes all open applications, and restarts the operating system. To place your computer in...
Page 44 - Adding optional external devices; Installing a memory module
44 Getting Started Adding optional external devices Adding optional external devices Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page 41 . After starting your computer for the first time you may want to: ❖ Add more memory (...
Page 50 - Removing a memory module
50 Getting Started Adding memory (optional) TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer. When the operating system has loaded, you can verify that the computer has recognized the additional memory module. I...
Page 51 - Checking total memory
51 Getting Started Adding memory (optional) 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main battery. For more information on inserting the main battery, see “Inserting a charged battery” on page 93 . 6 Turn the computer right side up. Make sure to remove th...
Page 52 - Recovering the Internal Storage Drive; Recovery option
52 Getting Started Recovering the Internal Storage Drive If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps 1 - 10 in “Installing a memory module” on page 44 ), and then check that the module is inserted complete...
Page 53 - Creating recovery media
53 Getting Started Recovering the Internal Storage Drive you create recovery media before using your system for the first time. See “Creating recovery media” on page 53 and “Restoring from recovery media” on page 55 . ❖ During the recovery process your computer must be connected to an external power...
Page 55 - Restoring from recovery media
55 Getting Started Recovering the Internal Storage Drive All information stored on your DVDs or USB flash drive(s) will be erased during the process of creating the recovery media. Be sure to save the information stored on your external media to another storage device before executing this procedure...
Page 59 - Reset your PC
59 Getting Started Recovering the Internal Storage Drive 8 Your system will restart. The “Refreshing your PC” window appears. When the process is complete your system will reboot your Windows ® operating system. Reset your PC The recovery process deletes information stored on the internal storage dr...
Page 61 - Installing drivers and applications
61 Getting Started Recovering the Internal Storage Drive The “Ready to reset your PC” screen appears. (Sample Image) Ready to reset your PC screen 8 Click the Reset button. The “Resetting your PC” window appears. When the process is complete your system will reboot your Windows ® operating system. S...
Page 62 - Using the touch pad
62 Getting Started Using the touch pad (Sample Image) Installing drivers and applications 2 Click Next . 3 Click the item you want to install. 4 Click Install . 5 Follow the on-screen prompts to complete the installation process. Using the touch pad Some of the touch pad operations described in this...
Page 65 - Adjusting touch pad settings
65 Getting Started Using the touch pad Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user inte...
Page 66 - Disabling or enabling the touch pad; Connecting an external device; Using external display devices
66 Getting Started Using external display devices Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, do one of the following: ❖ Press the touch pad ON/OFF ( ) button. ❖ Press F5 . For more information, see “Disabling or enabling the touch pad” o...
Page 67 - Selecting video cables
67 Getting Started Using external display devices ❖ An external monitor or projector via the RGB (monitor) port (Sample Illustration) Video ports on right side of computer Selecting video cables To connect a device to the HDMI™ Out port, you must purchase an HDMI™ cable. Connecting an HDMI™-compatib...
Page 68 - Directing the display output when you turn on the computer
68 Getting Started Using external display devices You can change the display settings by pressing the ( ) + P keys, or by configuring the display properties settings. Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use ...
Page 69 - Adjusting the quality of the external display; Customizing your computer’s settings; Caring for your computer
69 Getting Started Customizing your computer’s settings The ( ) + P keys navigate through the options without activating a selection. Press ENTER to activate a selection. You may also use the F4 key, and then press ENTER to activate a selection. Adjusting the quality of the external display To obtai...
Page 70 - Cleaning the computer
70 Getting Started Caring for your computer Cleaning the computer Keep liquids, including cleaning fluid, out of the computer’s keyboard, speaker, and other openings. Never spray cleaner directly onto the computer and/or display. Never use harsh or caustic chemical products to clean the computer. To...
Page 72 - Chapter 2; Learning the Basics; Computing tips
72 Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are usin...
Page 73 - Using the keyboard
73 Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the d...
Page 74 - Function keys; Special Windows
74 Learning the Basics Using the keyboard To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. (Sample Illustration) PRTSC key on the keyboard Function keys The function keys...
Page 75 - Mouse properties; Starting an app from the Start screen
75 Learning the Basics Mouse properties Mouse properties Mouse properties allow you to change your pointing device or mouse settings. To access Mouse properties: 1 Move your pointer over the upper or lower right corner of the screen. When the Windows ® Charms appear click the Search ( ) Charm, click...
Page 76 - Saving your work
76 Learning the Basics Saving your work Below is an example using the Search field to start an app: 1 Move your pointer over the upper or lower right corner of the screen. When the Windows ® Charms appear click the Search ( ) Charm. (Sample Image) Searching for apps 2 Start typing the app’s name in ...
Page 77 - Using the optical disc drive; Optical disc drive components
77 Learning the Basics Using the optical disc drive HINT: Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs/DVDs. You may prefer to use a high-capacity file recovery system, such as an external hard drive. Using the optical disc drive Opt...
Page 78 - Media control buttons
78 Learning the Basics Using the optical disc drive Drive in-use indicator light —Indicates when the drive is in use. Eject button —Press to release the disc tray. Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing. Doing so could damage the disc...
Page 79 - Inserting an optical disc
79 Learning the Basics Using the optical disc drive Inserting an optical disc To insert an optical disc into the drive: 1 Make sure the computer is turned on. 2 Make sure the drive’s in-use indicator light is off. 3 Press the drive’s eject button. 4 Hold the disc by its edges and check that it is fr...
Page 80 - Recording optical media; Removing a disc with the computer on
80 Learning the Basics Using the optical disc drive Recording optical media Depending on the configuration, your computer may come with an optical disc drive that allows you to: ❖ Play pre-recorded and recorded optical media. ❖ Read/write data and multi-media files to recordable optical media. For m...
Page 81 - Removing a disc with the computer off; Toshiba’s online resources
81 Learning the Basics Toshiba’s online resources Removing a disc with the computer off To remove a disc with the computer turned off: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to pres...
Page 82 - Chapter 3; Mobile Computing; Toshiba’s energy-saver design
82 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features...
Page 83 - Running the computer on battery power; Battery Notice
83 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model,...
Page 84 - Power management
84 Mobile Computing Running the computer on battery power TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on. Power management Your computer ships with the power management options preset to a configuration that will provide the most stable oper...
Page 85 - Charging the RTC battery
85 Mobile Computing Running the computer on battery power HINT: Once the battery is fully charged, we recommend that you periodically operate your computer on battery power until the battery discharges completely. Please make a complete back up of your data to external media before discharging the b...
Page 86 - Monitoring battery power
86 Mobile Computing Monitoring battery power Monitoring battery power The computer’s main battery light gives you an indication of the main battery’s current charge. ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully charged Batt...
Page 87 - Determining remaining battery power; What to do when the main battery runs low
87 Mobile Computing Monitoring battery power Determining remaining battery power Wait a few moments after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations. Move the pointe...
Page 88 - Setting battery notifications
88 Mobile Computing Monitoring battery power Setting battery notifications You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the computer to enter Sleep mode or Hibernation mode or to com...
Page 89 - Conserving battery power
89 Mobile Computing Monitoring battery power Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖ How the computer is configured ❖ How much you use the internal storage drive, optical disc drive, or other opti...
Page 91 - Using the eco power plan; Changing the main battery; Removing the battery from the computer
91 Mobile Computing Using the eco power plan Using the eco power plan This computer may be equipped with the eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance. For example, when this power plan is enabled,...
Page 93 - Inserting a charged battery
93 Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you...
Page 94 - Taking care of your battery; Safety precautions
94 Mobile Computing Taking care of your battery Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life. Safety precautions ❖ If the battery pack produces an odor, overheats or changes color or shape while it is being used or charged, tu...
Page 95 - Maintaining your battery; Disposing of used batteries
95 Mobile Computing Disposing of used batteries Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the ba...
Page 96 - Traveling tips
96 Mobile Computing Traveling tips Please be kind to our shared environment. Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly. In addition, Toshiba’s recycling initiatives include recycling programs, events and consume...
Page 97 - Chapter 4; Exploring the Start screen
97 Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the Start screen The Start screen is the launching pad for everything you can do in the Windows ® operating system, providing new and easy ways to access everyth...
Page 99 - Tiles; Exploring the desktop; Finding your way around the desktop; Icons
99 Exploring Your Computer’s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Exploring the desktop You can use...
Page 102 - Setting up for communications; Using Wireless LAN connectivity; Connecting your computer to a network
102 Exploring Your Computer’s Features Setting up for communications Using Wireless LAN connectivity Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system c...
Page 103 - Exploring audio features; Recording sounds
103 Exploring Your Computer’s Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer’s internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in...
Page 104 - Using the Web Camera
104 Exploring Your Computer’s Features Using the Web Camera Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones. Continuous exposure to loud sound can harm your hearing. TECHNICAL NOTE: When using amplified speakers, use speakers that re...
Page 105 - Using the Memory card reader; Inserting memory media
105 Exploring Your Computer’s Features Using the Memory card reader Using the Memory card reader The Memory card reader supports the use of Secure Digital™ (SD™), Mini SD™, Micro SD™, SDHC, SDXC, or MultiMediaCard ® (MMC ® ) media. These media can be used with a variety of digital products: digital ...
Page 106 - Removing memory media
106 Exploring Your Computer’s Features Using the Memory card reader Removing memory media 1 If you are not currently on the Desktop, choose the Desktop tile on the Start screen, otherwise skip to step 2 . 2 Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, i...
Page 107 - Chapter 5; Utilities
107 Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this...
Page 108 - Desktop Assist
108 Utilities Desktop Assist ❖ Service Station ❖ TOSHIBA Application Installer Desktop Assist The Desktop Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access Desktop Assist from the Start screen begin typing Desktop Assist , or while...
Page 109 - Media & Entertainment
109 Utilities Desktop Assist Media & Entertainment The feature available in this category is TOSHIBA Video Player (Sample Image) Desktop Assist window – Media & Entertainment tab
Page 112 - eco Utility
112 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility ® : 1 From the Start screen begin typing eco Utility , or while in the Desktop sc...
Page 113 - Setting passwords; Using a supervisor password
113 Utilities Setting passwords Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwo...
Page 114 - Deleting a supervisor password
114 Utilities Setting passwords (Sample Image) Supervisor Password tab 4 Click Set . 5 Enter your password, and then enter it again to verify. 6 Click Set . Under User Policy, this option may or may not ask for password verification. 7 Click OK to save your password as a text file. 8 Click Save . 9 ...
Page 115 - Using a user password
115 Utilities Setting passwords Using a user password A user password provides power-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not ...
Page 116 - System Settings
116 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows ® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings , or while in the Desktop screen double-click the ...
Page 117 - Sleep and Charge; USB Sleep and Charge
117 Utilities Sleep and Charge ❖ General —Allows you to view the current BIOS version or change certain settings back to their default values ❖ Keyboard —Allows you to access the wake-on keyboard function, or to configure the function keys ❖ LAN —Allows you to set networking functions ❖ Password —Al...
Page 119 - Enabling/Disabling USB Sleep and Charge; Power supply mode settings
119 Utilities Sleep and Charge Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select Enable . To disable this function, toggle the Enable button to the Disabled position. You can also control whether c...
Page 120 - Function Key
120 Utilities Function Key Function Key Turns notifications for touch pad status ON/OFF. (Sample Image) Function Key The Function option is disabled by default. NOTE
Page 121 - PC Diagnostic Tool Utility
121 Utilities PC Diagnostic Tool Utility PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. The PC Diagnostic Tool utility may show tests for features you do not have. Th...
Page 122 - PC Health Monitor
122 Utilities PC Health Monitor PC Health Monitor The PC Health Monitor software program monitors computer system functions such as power consumption, the cooling system and the 3D Accelerometer (available on certain models). It alerts users to specific system conditions via pop-up messages. It also...
Page 124 - TOSHIBA Application Installer
124 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 To access TOSHIBA Application Installer from the ...
Page 125 - Chapter 6; If Something Goes Wrong; Problems that are easy to fix; Your program stops responding.
125 Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself...
Page 126 - Problems when you turn on the computer; The computer will not start.
126 If Something Goes Wrong Problems when you turn on the computer 3 Select the program you want to close, then click End Task . Closing the failed program should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining programs one by one by selecting the pr...
Page 127 - The computer displays the; The AC power light is blinking.
127 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error Recovery – Windows did not shut down successfully message. To continue, select Start Windows normally . This can happen if the computer was put into Sleep mode and the ba...
Page 128 - The battery light is blinking when the computer is on.; The Windows
128 If Something Goes Wrong The Windows ® operating system is not working If the trickle-charging does not prove effective, visit the Toshiba Web site at support.toshiba.com and see the Support Bulletin Step-Charging the computer’s battery (click the Ask Iris ® link and search for the support bullet...
Page 129 - Using Startup options to fix problems; Refresh your computer
129 If Something Goes Wrong The Windows ® operating system is not working ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new...
Page 130 - Advanced options; System Restore
130 If Something Goes Wrong The Windows ® operating system is not working Advanced options Clicking this option presents you with another set of options: System Restore ❖ System Restore allows you to use a Restore point to return the computer to a state at which it was performing properly. Restore p...
Page 131 - Internet problems; My Internet connection is very slow.
131 If Something Goes Wrong The Windows ® operating system is not working ❖ Enable Safe Mode Starts Windows ® with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, you will know the Operating System is most likely working properly and that you should look to third...
Page 132 - Fixing a problem with Device Manager; Checking device properties
132 If Something Goes Wrong Fixing a problem with Device Manager The Windows ® operating system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. Getting to the online Help will d...
Page 133 - Memory problems
133 If Something Goes Wrong Memory problems 3 From the list of device(s), click Device Manger . 4 To view the device(s) installed, double-click the device type. The operating system displays the device Properties dialog box, which provides an array of tabs. They may include: ❖ The General tab, which...
Page 134 - Power and the batteries
134 If Something Goes Wrong Power and the batteries 5 Check for the error again. 6 If the error recurs, remove the memory module entirely and check for the error again. If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module ...
Page 135 - Keyboard problems
135 If Something Goes Wrong Keyboard problems If the battery light is glowing after 20 minutes, let the computer continue charging the battery for at least another 20 minutes before you turn on the computer. If the battery light does not glow after 20 minutes, the battery may have reached the end of...
Page 136 - Display problems; The screen does not look correct.
136 If Something Goes Wrong Display problems Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. If you are using the built-in screen, make sure the display priority is not...
Page 138 - Disk or storage drive problems
138 If Something Goes Wrong Disk or storage drive problems Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in...
Page 139 - Your hard disk seems very slow.
139 If Something Goes Wrong Disk or storage drive problems 3 Right-click the drive you wish to check. (Sample Image) Clicking on the drive 4 In the pop-up menu, click Properties . The drive’s Properties box appears. 5 Click the Tools tab. 6 Click the Check button. The Error Checking box appears. The...
Page 140 - Your data files are damaged or corrupted.; Optical disc drive problems; You cannot access a disc in the drive.
140 If Something Goes Wrong Optical disc drive problems Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult you...
Page 141 - Some discs run correctly but others do not.; Sound system problems; No sound is coming from the computer’s speakers.; Printer problems; The printer will not print.
141 If Something Goes Wrong Sound system problems Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Some discs run correctly but others do not. Check that the type of disc you are using is compatible with your optical disc drive. For mo...
Page 142 - The printer will not print what you see on the screen.; Wireless networking problems
142 If Something Goes Wrong Wireless networking problems Make sure the printer cable is firmly attached to the computer and the printer. Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that ...
Page 144 - DVD operating problems
144 If Something Goes Wrong DVD operating problems The Windows ® operating system wireless management utility does not work. If you are using an external Wi-Fi ® adapter (USB adapter or other variety), check if the adapter comes with its own management utility. If it does, the utility may be disabli...
Page 145 - The screen saver runs while you are watching a movie or title.; Develop good computing habits
145 If Something Goes Wrong Develop good computing habits 2 From the search list, click Choose when to turn off display . 3 To keep the display from turning off, click Never in both drop down lists. 4 Click Save changes . The screen saver runs while you are watching a movie or title. If the screen s...
Page 146 - Read the user’s guides.; Data and system configuration backup in the Windows
146 If Something Goes Wrong Develop good computing habits Read the user’s guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its sof...
Page 148 - operating system
148 If Something Goes Wrong Develop good computing habits Backing up your data or your entire computer with the Windows ® operating system The most valuable component of your computer system is the data you create and store on its internal storage drive. Since problems with either hardware or softwa...
Page 150 - USB Sleep and Charge is not working.; The “USB Wakeup function” does not work.
150 If Something Goes Wrong Develop good computing habits USB Sleep and Charge is not working. USB Sleep and Charge may be disabled. Open the TOSHIBA Sleep and Charge utility to check if the feature is disabled and to enable it if necessary. ❖ Make sure that the device you want to charge is connecte...
Page 151 - If you need further assistance; Contacting Toshiba; Other Toshiba Internet Web sites
151 If Something Goes Wrong If you need further assistance If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. Since some problems may be related to the operating system or the program yo...
Page 152 - Toshiba’s worldwide offices
152 If Something Goes Wrong Toshiba’s worldwide offices Toshiba’s worldwide offices For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm . Australia Toshiba (Australia) Pty. Limited84-92 Talavera RoadNorth Ryde NSW 2113SydneyAustralia Canada Toshi...
Page 153 - Appendix A; TOSHIBA Function Keys; Functions
153 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Display Brightness ❖ Output (Di...
Page 154 - Help file
154 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Help file Display brightness This TOSHIBA Function key displays the help file. This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness.
Page 157 - Volume Mute
157 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Volume Mute Disabling or enabling wireless devices Keyboard Function keys Zoom (Display resolution) This TOSHIBA Function key enables/disables volume mute. When volume mute is enabled, no sound will come from the speakers or headphones. This ...
Page 158 - Appendix B; USA; Canada; United Kingdom; Europe
158 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA UL approved Canada CSA approved United King...
Page 159 - Glossary; Acronyms
159 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc C...
Page 161 - Terms
Glossary 161 RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in this User’s Guide. A...
Page 173 - Index
173 Index A AC adaptor 37 AC power 84 AC power light 37 accessing network 102 adding memory check total memory 51 memory (optional) 44 optional external devices 44 adequate ventilation cooling fan 36 adjusting touch pad settings 65 app, starting 75 App, starting from Start screen 75 apps starting fr...