Toshiba DKT2001 - Manual

Contents Chapter 4 – DSS Console Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 iii Emergency Ringdown ........................................................................................................31Override Calls ..................................................................

Contents Appendix – Centrex Application iv Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 Appendix – Centrex Application Flexible Directory Numbering ...........................................................................................51Centrex Feature Buttons .......................

Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 v Introduction This guide provides instructions for operating the DKT3001 and DKT2001 Digital Single Line Telephone (SLT) for Strata CTX system. Organization This guide is divided as follows: • Chapter 1 – The Grand Tour describes the butto...

Introduction Conventions vi Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 Conventions Related Documents/Media Note Some documents listed here may appear in different versions on the CD-ROM or in print. To find the most current version, check the version/date in the Publication Informat...

Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 1 The Grand Tour 1 This chapter familiarizes you with the controls and indicators located on your Strata DKT3001 or DKT2001 Digital Single Line Telephone (DK-SLT), which is connected to Strata CTX telephone system. It’s important to determi...

The Grand Tour DKT3001 2 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 DKT3001 Look at the bottom of your telephone for the model number, DKT3001-SLT. The DKT3001 can perform any of the features in this guide, as long as they are assigned to your telephone and your DKT3001 is connected...

Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 5 The Basics 2 This chapter shows you the basic operation of your DKT3001-series or DKT2001-series telephone. Important - Read First Be sure to check with your CTX System Administrator and make sure you know which features are enabled on yo...

The Basics Making a Call 6 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 Which Outgoing/Incoming Call Features Do I Have? Check mark here which outgoing/incoming features you have on your system. ❐ Tone Signaling: Internal incoming call – you hear successive ring tones, then lift the h...

The Basics Answering a Call Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 7 Handset 1. Lift the handset. Dial tone plays through the handset. The Line LED lights. 2. Dial the number. Call progress tones are heard through the handset. Answering a Call ➤ Pick up the handset. Message Wait...

The Basics Call Transfer Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 9 Call Transfer 1. While on a call, press &QI7UQ . Your Line LED flashes green and you hear internal dial tone. 2. Dial the extension to which the call will be transferred. You can remain on the line and announc...

The Basics Conference Calls 10 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 Conference Calls You can conference together up to eight parties (including yourself) - with up to six parties being external network lines. The actual number of conference parties with acceptable volume level...

The Basics Conference Calls Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 11 Adding Voice Mail to a Conference The Conference Master can add voice mail to a conference. This feature enables participants in a conference to listen to or leave a voice mail message during one phone call. ➤...

The Basics Distinctive Ringing 12 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 Distinctive Ringing 1. Press to enter User Programming Mode. 2. Press a /LQH button. The Line LED is steady green. 3. Enter the ringing pitch number for incoming trunk calls: = Low, = Middle, = High, = Comb...

The Basics Volume Control Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 13 Volume Control ➤ Hold down the 9RO ▲ button to increase the volume and the 9RO ▼ to decrease it. ➤ To adjust the handset volume ➤ Press the 9RO ▲ to increase volume and 9RO ▼ to decrease volume during the call. ...

Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 15 Advanced Operation 3 This chapter gives you more details about your DKT3001 and DKT2001 telephone’s advanced functions. Account Code Calls Account Codes (Forced or Voluntary) can be used for a variety of reasons including billing, tracki...

Advanced Operation Account Code Calls 16 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 Forced Account Codes Some applications force you to enter an Account Code. These Forced Account Codes may be verified or non-verified, depending upon the application, but in either case, the caller m...

Advanced Operation Automatic Busy Redial Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 17 Automatic Busy Redial After reaching a busy outside number, you can activate Automatic Busy Redial so that the system automatically redials the number at regular intervals. The system repeats the ...

Advanced Operation Automatic Callback 18 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 Automatic Callback When you reach a busy station, you can set Automatic Callback to have the system monitor the busy extension and notify you when it becomes idle. Automatic Callback can also place y...

Advanced Operation Background Music Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 19 Background Music You can set background music over your phone speaker or over external speakers. Up to 16 different music sources can be applied to the Strata CTX system: The first source is Quiet Tone...

Advanced Operation Call Forward 20 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 Call Forward System System Call Forward (which is set in Programming) automatically directs calls to a predefined location, such as Voice Mail. See your CTX System Administrator to determine which type of ...

Advanced Operation Call Forward Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 21 • Call Forward - Incoming Line Set for Another Station– Enables you to set forwarding of incoming line calls for another telephone within your telephone system. • Call Forward System – Forwards the calls t...

Advanced Operation Call Park Orbits 24 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 Call Park Orbits The Call Park feature enables you to hold a call temporarily in a location other than your telephone. These locations are called orbits. You or another telephone user can retrieve a pa...

Advanced Operation Call Pickup Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 25 Call Pickup You can pick up a call that is ringing another station’s extension, a call placed on hold at another station and other types of calls. Group Pickup Stations can be assigned in system programming...

Advanced Operation Call Waiting 26 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 Notes 1. The Primary extension number is the directory number by which the phone set is defined. Other, non-primary extension numbers may also appear on the phone. By convention, the Primary extension numb...

Advanced Operation Direct Inward System Access Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 27 Direct Inward System Access Outside callers with touch tone phones can call in to lines programmed for Direct Inward System Access (DISA) and dial an extension or outgoing line without going...

Advanced Operation Do Not Disturb 28 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 Do Not Disturb If your station is in Do Not Disturb (DND) mode, internal, external and transferred calls do not ring your station and Off-hook Call Announce calls are denied. You can continue to make cal...

Advanced Operation Emergency Ringdown Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 31 ➤ To call/monitor a door phone 1. With the handset off-hook, press a extension. You hear dial tone and the LED flashes green (in-use). 2. Press + extension for the door location. A two-way talk-path ...

Advanced Operation Override Calls 32 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 ➤ To use Busy Override ➤ After reaching a busy station, press . A muted tone is heard at the busy station, indicating that a call is waiting. The station number displays. Do Not Disturb Override Do Not D...

Advanced Operation Paging Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 33 Class of Service Override By dialing a Class of Service Override code, a user can change a station’s set of privileges to one associated with the override code. When the call is terminated and another is attempt...

Advanced Operation Paging 34 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 ➤ To make a Group Page ➤ Press /LQH + and enter the group number (01~16). Answering a Page ➤ To answer a Group Page ➤ Dial and enter the Group number. ➤ To answer an External Group Page ➤ Dial and enter the Grou...

Advanced Operation Privacy Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 35 Privacy Privacy controls the ability of more than one person to use the same extension or CO line at the same time. Privacy applies to multiple appearances of extensions, Phantom extensions, outside Lines and o...

Advanced Operation Speed Dial 36 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 Make a Call Using Speed Dial With the DKT3001, there are three ways to initiate a Speed Dial Call (begin with Step 1, then continue to Step 2). With the DKT2001, begin with “Dial *.” 1. Dial (use for DKT3001...

Advanced Operation Speed Dial Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 37 Advanced Speed Dial Operation Special Characters Speed Dial Numbers may include ~ , , and Pause. When using the Access Code input method (see above) it is also necessary to use to indicate you have finished ...

Advanced Operation Voice Mail - Direct Transfer 38 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 Voice Mail - Direct Transfer The Strata CTX enables you to transfer a call directly to a voice mailbox without first ringing that person’s telephone. ➤ To transfer a call directly to Voice ...

Advanced Operation Feature Codes Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 39 Feature Codes These codes enable you to access these features, provided that you have the Class of Service ability to use them. ➤ To enter a Feature Access Code, use the dialing procedure for your telepho...

Advanced Operation LED Indicator Details 44 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 LED Indicator Details Each line and feature button has a LED next to it which indicates the status of the line or feature associated with the button. Line LEDs light and flash at varying rates to ...

Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 45 DSS Console 4 This chapter provides an overview of the optional Direct Station Selection (DSS) Console and describes the features buttons and their associated LEDs. The DSS Console adds 60 line/feature buttons to a digital telephone. It ...

DSS Console Overview 46 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 Overview The Direct Station Selection (DSS) console operates alongside of a digital telephone to provide 60 additional buttons. An example of the DDSS3060 is shown below. The DDSS2060 (not shown) looks similar and ha...

DSS Console DSS Button Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 47 Features The LED color indications described in these feature descriptions apply specifically to the DSS Console model DDSS3060. Flash conditions described here apply to all DSS console models. Calling a Station ➤ ...

DSS Console DSS Button 48 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 When the called station answers the call, the DSS LED stays steady red, and the Line LED becomes steady red. 4. If the station does not answer before a period set in system programming, the call recalls your statio...

DSS Console DSS Button Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 49 Speed Dial Your DADM or DSS console may be equipped with 6' (Speed Dial) buttons that can be programmed to dial telephone numbers or to access features. 6' buttons on the DSS console function like 6' buttons on dig...

Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 51 Centrex Application Your system may be equipped with the Centrex Application, which enhances its feature capability when installed behind a Centrex or PBX system.Your telephone may have access to one or more of the enhanced Centrex featu...

Centrex Application Delayed Ringing 52 Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 Delayed Ringing Outside line or Centrex line(s) can be programmed for a 12-second and/or 24-second ring delay at stations to permit alternate answering conditions. Answer the line when your telephone i...

Strata CTX DKT3001/DKT2001 Digital Single Line Telephone 01/02 53 Index A about this book conventions, vi related documents, vi access codes, 39 account code, 39 calls, 15 forced account codes (verified/non- verified), 15 advisory messaging, 42 all call page, 34 answering a call, 7 attendant console...