Toshiba DK Admin - Manual

Toshiba DK Admin

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Table of Contents:

  • Page 2 – Publication Information
  • Page 3 – Contents; Introduction
  • Page 5 – iii; Chapter 8 – Options Menu
  • Page 6 – iv; Remote Modem Connection to External; Appendix B – DK424 RCTUE/F Upgrade Using DKAdmin
  • Page 7 – vii; Organization; This guide contains the following information:
  • Page 8 – viii; Conventions; Calls attention to important instructions or information.; Courier; Screen Variations
  • Page 9 – ix; Related Documentation
  • Page 11 – The Grand Tour; Windows; Capabilities; Station and system speed dial numbers
  • Page 12 – Basic Operations; DKAdmin
  • Page 13 – The table below lists the options for each menu. A check mark (
  • Page 14 – Screen Conventions; Figure 1
  • Page 15 – Esc; Tab
  • Page 17 – Installing DKAdmin; Step 1: Check System Requirements
  • Page 18 – From; From; Always exit DKAdmin before you turn your computer off.; Step 2: Power Up DKAdmin PC; Figure 2
  • Page 19 – From Windows; Do not use the DOS installation program on a Windows PC.; From DOS Only PC
  • Page 20 – Step 4: Install DKAdmin; Windows PC from CD-ROM; Be sure to exit all programs running in Windows before starting.; Windows PC from Floppy Disks; Be sure to exit all programs before running the Setup program.
  • Page 21 – DOS Only PC from CD-ROM; “DOS Only PC from Floppy Disks”; DOS Only PC from Floppy Disks; “Run DKAdmin Program”
  • Page 22 – Step 5: Run DKAdmin Program; Run DKAdmin
  • Page 23 – Set Windows DKAdmin Program Properties
  • Page 24 – From Advanced Program Settings screen; Suggest; Other screen settings should not be selected.; Auto; The selected settings should be:
  • Page 25 – Only the items in the Termination, Other and; It is best not to allow screen savers.; Step 6: Connect to the Strata DK Telephone System; Appendix A –
  • Page 27 – Installing DKBackup
  • Page 28 – Always exit DKBackup before you turn your computer off.; Step 2: Power Up DKBackup PC; shown in
  • Page 30 – Step 4: Install DKBackup
  • Page 31 – “DOS only PC from Floppy Disks”; DOS only PC from Floppy Disks; “Run DKBackup”
  • Page 32 – Step 5: Run DKBackup Program; Run DKBackup
  • Page 33 – Set Windows DKBackup Program Properties
  • Page 37 – Using DKAdmin/DKBackup; Before You Start; Appendix A – Connecting to Strata DK; Logging On; To log on to DKAdmin
  • Page 38 – Figure 5
  • Page 40 – DKBackup; To log on to DKBackup
  • Page 41 – Keyboard Conventions; Moves to the previous/next questions screen.; Moves the selection highlighter left/right.
  • Page 42 – Using the Pull-Down Menus; To use a pull-down menu; System Messages; Help
  • Page 43 – Logging Off; To exit the DKAdmin/DKBackup system; Return to the DKAdmin/DKBackup Main Menu by pressing; until the Main Menu; Highlight Exit and press; DKAdmin/DKBackup shuts down and returns the screen to a DOS prompt.; for information
  • Page 45 – Quick-start Procedures for Using DKAdmin; For an Existing Customer; To quickly use DKAdmin with a previously programmed Strata DK
  • Page 46 – For a New Customer; To quickly use DKAdmin with a new installation of Strata DK; Maintain Customer File; To access the Maintain Customer File option
  • Page 47 – To create a customer record or upgrade a customer’s processor; to insert a; after
  • Page 49 – To modify a customer record; Select Customer; To select a customer
  • Page 50 – Figure 6
  • Page 51 – To access the option; “Upgrade” on; To update any of the available communication dialing strings
  • Page 52 – Hangup Connection; To close the DK communications link; Transfer DK Data; About; Exit; “Logging Off” on Page 33
  • Page 54 – View Cabinet Diagram; To view cabinet diagram; Check Processor Type; “Check Processor Type”; System/Station Administration
  • Page 56 – Programming/Updating System; To program or update the entire system or an individual port
  • Page 57 – To print port and station information
  • Page 58 – For information on selecting printers, see; To set or change available system speed dial numbers; Highlight the System
  • Page 59 – To set or change available system LCD messages; Highlight the Message; To program or update individual station port attributes; Table 3; Depending on the attribute you can either:
  • Page 60 – to save the changed data to the customer database file.; After saving the data, press
  • Page 63 – To copy a range of attributes
  • Page 64 – To view or change flexible button assignments; If you leave the cursor in the same field and continue to press
  • Page 65 – Ctrl; Page
  • Page 66 – To assign system messages; “Restore Data”
  • Page 67 – Printout Examples
  • Page 71 – Flexible Button Programming Section; To access flexible button assignments; Telephone Flexible Button Assignments
  • Page 72 – Must; To copy selected keys to selected ports
  • Page 73 – Add-On Module Button Assignments
  • Page 74 – To copy the features from one port to another
  • Page 75 – To assign more than one speed dial number; DSS Console Button Assignments
  • Page 76 – Increment SD; To make assignments to another console or console group; Attendant Console Flexible Button Assignments
  • Page 77 – To edit your attendant console flexible button assignments; To reset all keys and return them to their default settings
  • Page 78 – Speed Dial Programming Section; To access speed dial assignments; Type; To edit system speed dial number; to save the entries and upload the data to the DK or
  • Page 79 – Station Speed Dial Numbers; To edit station speed dial number assignments
  • Page 80 – for; ACD Administration; To access ACD administration; ACD Programs; To edit ACD programs
  • Page 81 – Problem: Unable to Establish Communications; Yes
  • Page 82 – “To edit ACD programs”; ACD Agent Programs; To edit ACD agent programs
  • Page 83 – Program Administration Section; To access a Strata DK program; and the DK; screen displays. See
  • Page 84 – To pull the program data from the DK
  • Page 85 – To edit a program
  • Page 87 – Security Maintenance Section; To limit the Strata DK programs a user may edit; “Program Security
  • Page 95 – Directory Number Administration
  • Page 96 – To set or change detailed information for the PDNs/PhDNs
  • Page 97 – To specify your ringing options; From the Directory; 1 LED field and press
  • Page 98 – To set/change CO Line flexible key assignments
  • Page 99 – DNIS Administration
  • Page 100 – To set/change the DNIS address reference numbers
  • Page 101 – DNIS Network Table Assignments; To set/change CO line access codes and network telephone numbers
  • Page 102 – DNIS Tenant Lock Assignments; To set/change passwords for station port numbers; Distributed Hunt Group Administration; To maintain your distributed hunt group assignments (up to 32)
  • Page 103 – “To specify; Call Forward Assignments; To set/change the call forward assignments
  • Page 106 – To use the Strata DK’s program files to edit; “To edit E911/CAMA trunk programs”; To view notes on a program
  • Page 107 – To access ISDN Programs
  • Page 108 – “To edit ISDN programs”; “Backup Data”
  • Page 109 – Do not use Backup Data (
  • Page 110 – To check processor type; Backup Data; Prior to backing up; To back up (download) a customer’s database
  • Page 112 – If the PC screen does not display prompts such as; Restore Data; Prior to restoring data; To restore (upload) a customer’s database
  • Page 113 – DKBackup PC and the Strata DK are not communicating. See
  • Page 114 – These messages display; and the following screen displays:
  • Page 115 – After completing the steps on the screen, press; Select the DKAdmin/DKBackup PC COM port baud rate and press
  • Page 116 – You must enter the code programmed on the installed processor.
  • Page 117 – Upgrade; Upgrading a Customer’s Processor; “Maintain Customer File”; Strata DK Processor PCB Upgrade
  • Page 118 – To upgrade the processor; to the question; Backup From DK First; during the upgrade process.
  • Page 119 – If the following message displays:; Problem: Unable to Establish; , follow the steps on the screen and/or refer to
  • Page 123 – For Release 2, only the following message displays:
  • Page 124 – ACD/DID assignments in Program
  • Page 125 – To view and print a customer
  • Page 127 – Options Menu; System Installation; Company General Information
  • Page 128 – Screen Type/Color Installation; Screen Mode; “To change the color of an item”
  • Page 129 – To change the color of an item; Printer Type Selection
  • Page 130 – To select printer; System Miscellaneous Variables; To change system variables
  • Page 131 – User Password Level Setup; To access the user password level setup option
  • Page 132 – To add users and assign passwords; Table 7
  • Page 134 – To change user or password information for an existing user; To delete a user from the DKAdmin/DKBackup system
  • Page 135 – To display the communication settings; System Utilities; To reindex files
  • Page 137 – Connecting to Strata DK; Hardware Requirements; DKBackup does not provide the edit function.; System Connection Configurations; to
  • Page 138 – To check the DKAdmin/DKBackup communications setup
  • Page 139 – Calling Strata DK Using the Dialer; To call Strata DK using the dialer; Figure; ATZ H
  • Page 140 – Direct Connection to Strata DK
  • Page 141 – Customer Dialer Setup; After Connect String:; To Make Connection; From File Menu, select Dial DK and press
  • Page 142 – Communication Setup
  • Page 144 – Remove the DK security code from the After Connect String.
  • Page 145 – Remote Modem Connection to Modem Pool; ATDTXXXXXX
  • Page 146 – From the File Menu select Dial DK and press; Highlight the customer form the customer list.
  • Page 147 – Voice Call First, then Modem to Modem Connection; After connect string:
  • Page 149 – DIU to DIU Connection, then Modem to Modem Connection
  • Page 151 – PDIU-DS Modem Pool Installation; When connecting a PDIU-DS to a modem for modem pool operation (see; A B C
  • Page 152 – External Maintenance Modem Installation
  • Page 153 – on
  • Page 154 – Modular Pin Number
  • Page 155 – To install DKAdmin; See; To run DKAdmin; and press; to select the Maintain Customer File function.
  • Page 160 – DK424 Release 4.0 Upgrade Procedure; Using DKAdmin or DKBackup, create a new customer for the upgrade.; when prompted to; Do not add a new station or Tie/DID line PCBs.; “DK424 Release 4.0 Upgrade Programming Example”
  • Page 161 – shows the slot placement of the processor cards.
  • Page 163 – screens for completing the upgrade.
  • Page 164 – DK424 Release 4.0 Upgrade Programming Example; Cabinet Station Port Counting Before/After Release 4.0 Upgrade; shows the DKAdmin cabinet drawing of a DK424 system with an:
  • Page 165 – Release 3 system shown in
  • Page 167 – Program Changes Before/After Release 4.0 Upgrade
  • Page 168 – Figures; Program
  • Page 169 – and
  • Page 171 – Index
  • Page 175 – PRGALL
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March 1999

726+,%$

Telecommunication Systems Division

Digital Business Telephone Systems

DK Admin/DK Backup

Release 4

User Guide

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Summary

Page 2 - Publication Information

Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simp...

Page 3 - Contents; Introduction

i Contents Contents Introduction Organization .......................................................................................................................................... viiConventions........................................................................................................

Page 5 - iii; Chapter 8 – Options Menu

iii Contents Speed Dial Programming Section ......................................................................................................... 68 System Speed Dial Numbers .......................................................................................................... 68Station Spee...

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