Page 3 - Setup and User Guide
Page 4 - Document Information
Copyright Copyright ©1999-2010 THOMSON. All rights reserved. Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change wi...
Page 5 - Contents
E-DOC-CTC-20090708-0001 v1.0 i Contents About this Setup and User Guide ............................................. 1 1 Installation.................................................................................... 3 1.1 Before you start .............................................................
Page 6 - ii
E-DOC-CTC-20090708-0001 v1.0 ii Contents 5 Internet Security ........................................................................ 41 5.1 Firewall.......................................................................................................... 42 5.2 Parental Control .......................
Page 7 - Used Symbols; Typographical Conventions; Documentation and software updates
E-DOC-CTC-20090708-0001 v1.0 1 About this Setup and User Guide About this Setup and User Guide Used Symbols Terminology Generally, the THOMSON TG585 v8 will be referred to as Thomson Gateway in this Setup and User Guide. Typographical Conventions Following typographical convention is used throughout...
Page 8 - About this Setup and User Guide
E-DOC-CTC-20090708-0001 v1.0 2 About this Setup and User Guide
Page 9 - Introduction
E-DOC-CTC-20090708-0001 v1.0 3 1 Installation 1 Installation Introduction In a few minutes you will be able to access the Internet using your Thomson Gateway. This Setup and User Guide will show you how to set up your Thomson Gateway and how to connect your computer(s) to the Internet. Main features...
Page 10 - DSL Service; Filters and splitters; Wireless connection
E-DOC-CTC-20090708-0001 v1.0 4 1 Installation 1.1 Before you start DSL Service The DSL service must be activated on your telephone line by your service provider. Decoupling the voice and DSL signal As soon as the DSL service is activated two kinds of signals will be available on your telephone line:...
Page 11 - Installation; Wired connection
E-DOC-CTC-20090708-0001 v1.0 5 1 Installation Wired connection If you want to connect one or more computer using a wired connection, make sure those computers are equipped with an Ethernet Network Interface Card (NIC). Internet connection You may need the following connection details from your servi...
Page 12 - Warning
E-DOC-CTC-20090708-0001 v1.0 6 1 Installation 1.2 Installing your Thomson Gateway Warning Do not plug in any cables or connect any devices until you are instructed to do so. Installation methods There two ways to set up your Thomson Gateway: Guided Installation The Setup wizard included on the Setup...
Page 13 - Requirements; Starting the wizard
E-DOC-CTC-20090708-0001 v1.0 7 1 Installation 1.2.1 Guided Installation Requirements Your computer must run one of the following operating systems: Microsoft Windows 7 or higher Microsoft Windows 7 x64 or higher Microsoft Windows Vista (SP1) or higher Microsoft Windows Vista x64 (SP1) or higher Micr...
Page 14 - CD menu
E-DOC-CTC-20090708-0001 v1.0 8 1 Installation CD menu On the CD Menu , you can click: Initial Setup to connect your computer to the Thomson Gateway and configure it. Reconfigure my Thomson Gateway to fully reconfigure your Thomson Gateway. Setup my computer to connect your computer to the Thomson Ga...
Page 15 - Connect the Thomson Gateway to your broadband service; Power on the Thomson Gateway; Connect your computer to the Thomson Gateway
E-DOC-CTC-20090708-0001 v1.0 9 1 Installation 1.2.2 Manual Installation Requirements JavaScript must be enabled (this is the default setting) on your browser. For more information, consult the help of your web browser. Procedure Proceed as follows: 1 Connect the Thomson Gateway to your broadband ser...
Page 16 - Configure the Thomson Gateway
E-DOC-CTC-20090708-0001 v1.0 10 1 Installation Configure the Thomson Gateway Proceed as follows: 1 Open your web browser. 2 The Thomson Gateway informs you that you have not yet configured your Thomson Gateway. If this window does not appear browse to http://dsldevice.lan or to the IP address of you...
Page 19 - In this chapter; Topic
E-DOC-CTC-20090708-0001 v1.0 13 2 Thomson Gateway Basics 2 Thomson Gateway Basics In this chapter Topic Page Thomson Gateway LED Behaviour 14 Thomson Gateway GUI 19 Backing Up/Restoring your Configuration 22
Page 20 - Content
E-DOC-CTC-20090708-0001 v1.0 14 2 Thomson Gateway Basics 2.1 Thomson Gateway LED Behaviour Content This chapter describes the behaviour of: Status LEDs WPS Button LED Ethernet LEDs
Page 22 - Thomson Gateway Basics; Broadband LED
E-DOC-CTC-20090708-0001 v1.0 16 2 Thomson Gateway Basics Broadband LED Internet LED Colour State Description Green Solid on DSL line synchronised Blinking Pending DSL line synchronisation Off No DSL line Colour State Description Green Solid on Internet connectivity, no activity Blinking Internet act...
Page 23 - WPS button; WPS Button LED; Colour
E-DOC-CTC-20090708-0001 v1.0 17 2 Thomson Gateway Basics 2.1.2 WPS Button LED WPS button The Wi-Fi Protected Setup (WPS) button allows you to add new wireless clients to your network. For more information, see “3.1 Connecting Your Wireless Client via WPS” on page 24 . WPS Button LED Colour State Des...
Page 24 - Ethernet LED; LED Status
E-DOC-CTC-20090708-0001 v1.0 18 2 Thomson Gateway Basics 2.1.3 Ethernet LEDs Ethernet LED A LED may be provided per Ethernet port to indicate link integrity (or activity). LED Status Description Off No connection on this port Solid on Ethernet link up Blinking Data is flowing from/to this port
Page 25 - Access the Thomson Gateway via UPnP
E-DOC-CTC-20090708-0001 v1.0 19 2 Thomson Gateway Basics 2.2 Thomson Gateway GUI Introduction The Thomson Gateway Graphical User Interface (GIU) allows you to configure your Thomson Gateway using your web browser. Requirements JavaScript must be enabled (this is the default setting) on your browser....
Page 26 - Components; Label
E-DOC-CTC-20090708-0001 v1.0 20 2 Thomson Gateway Basics Components All the pages contain following components: Menu The menu consists of the following menu items: Home: Allows you to go back to the home page. Thomson Gateway : Provides basic information on the Thomson Gateway. Broadband Connection ...
Page 30 - WPS; The WPS button LED is solid green
E-DOC-CTC-20090708-0001 v1.0 24 3 Wireless Access 3.1 Connecting Your Wireless Client via WPS WPS Wi-Fi Protected Setup (WPS) allows you to add new wireless clients to your network in a swift and easy way, without the need to enter all your wireless settings (network name, wireless key, encryption t...
Page 31 - Wireless Access; The WPS button LED is blinking red
E-DOC-CTC-20090708-0001 v1.0 25 3 Wireless Access The WPS button LED is blinking red This indicates that the Thomson Gateway could not find your wireless client. Make sure that the WPS button LED is blinking orange when you start WPS on your wireless client. Troubleshooting If you are having trouble...
Page 32 - Before you start; What wireless security is my Thomson Gateway using?; Forgot your wireless settings?; Procedure
E-DOC-CTC-20090708-0001 v1.0 26 3 Wireless Access 3.2 Connecting Your Wireless Client without WPS Before you start Before you can connect a computer to your wireless network you need to know the wireless settings that are currently used by the Thomson Gateway, i.e.: The Network Name (SSID) The wirel...
Page 33 - Which encryption type should I use?
E-DOC-CTC-20090708-0001 v1.0 27 3 Wireless Access 3.3 Securing Your Wireless Connection Introduction By using encryption, you can protect the wireless communication between the wireless clients and your Thomson Gateway with a wireless key. This way, only clients which use the correct Network Name (S...
Page 37 - Feature availability
E-DOC-CTC-20090708-0001 v1.0 31 4 Thomson Gateway Tools 4 Thomson Gateway Tools In this chapter In this chapter we will take a closer look at following features: Feature availability Depending on the configuration offered by your service provider, some features may not be available on your Thomson G...
Page 39 - Windows XP
E-DOC-CTC-20090708-0001 v1.0 33 4 Thomson Gateway Tools 4.1.1 Accessing Your Thomson Gateway with UPnP Windows 7/Vista If you computer runs Windows 7/Vista: 1 On the Windows Start menu, click Network . 2 The Network window appears: 3 Right-click your Thomson Gateway (displayed as THOMSON TGXXX) and ...
Page 41 - Extended Security; Enable/Disable Extended Security
E-DOC-CTC-20090708-0001 v1.0 35 4 Thomson Gateway Tools 4.1.3 Configuring UPnP on the Thomson Gateway Introduction On the Thomson Gateway GUI you can: Enable/Disable UPnP . Enable/Disable Extended Security . Enable/Disable UPnP Proceed as follows: 1 Browse to the Thomson Gateway GUI . 2 On the Toolb...
Page 42 - Adding UPnP
E-DOC-CTC-20090708-0001 v1.0 36 4 Thomson Gateway Tools 4.1.4 Installing UPnP on Windows XP Adding UPnP If you are running Microsoft Windows XP, it is recommended to add the UPnP component to your system. Proceed as follows: 1 In the Start menu, click (Settings >) Control Panel . 2 The Control Pa...
Page 43 - Thomson Gateway Tools; Adding IGD Discovery and Control
E-DOC-CTC-20090708-0001 v1.0 37 4 Thomson Gateway Tools Adding IGD Discovery and Control Your Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the Thomson Gateway on your local network. Therefore, it is recommended to add the IGD Discovery and Control client to ...
Page 47 - Overview
E-DOC-CTC-20090708-0001 v1.0 41 5 Internet Security 5 Internet Security Overview The Thomson Gateway offers you various options to secure your network: Topic Page Firewall 42 Parental Control 43
Page 48 - Changing the security level
E-DOC-CTC-20090708-0001 v1.0 42 5 Internet Security 5.1 Firewall Introduction The Thomson Gateway comes with an integrated firewall. This firewall has a number of predefined levels to allow you to adjusted the firewall to your needs. The Firewall is disabled by default. Changing the security level P...
Page 49 - Options
E-DOC-CTC-20090708-0001 v1.0 43 5 Internet Security 5.2 Parental Control Introduction The Thomson Gateway allows you to deny access to specific web sites. Access Denied page When a user tries to access a page that is being blocked, the following page is displayed: Address-based filtering With addres...
Page 50 - Internet Security; Deny access to a specific web site; Allow access to a specific web site; Redirect a web site; Redirect all web sites
E-DOC-CTC-20090708-0001 v1.0 44 5 Internet Security Deny access to a specific web site Proceed as follows: 1 Browse to the Thomson Gateway GUI . 2 On the Toolbox menu, click Parental Control . 3 Make sure the Use Address-Based Filter check box is selected. 4 Type the URL of the Web site you want to ...
Page 51 - Topics
E-DOC-CTC-20090708-0001 v1.0 45 6 Troubleshooting 6 Troubleshooting Introduction This chapter suggests solutions for problems you may encounter while installing, configuring or using your Thomson Gateway. If the suggestions do not resolve the problem, look at the support pages on www.thomson.net or ...
Page 52 - The Setup CD does not start automatically; Your Thomson Gateway has not been found
E-DOC-CTC-20090708-0001 v1.0 46 6 Troubleshooting 6.1 Setup Troubleshooting The Setup CD does not start automatically If your computer runs: Microsoft Windows: 1 Click the Windows Start button. 2 Click Run . 3 In the Open field, type the following path: D:\Setup.exe , where D stands for the drive le...
Page 53 - None of the lights light up (Thomson Gateway does not work); The Internet LED does not light up; Thomson Gateway unreachable; Poor Thomson Gateway performance
E-DOC-CTC-20090708-0001 v1.0 47 6 Troubleshooting 6.2 General Thomson Gateway Troubleshooting None of the lights light up (Thomson Gateway does not work) Make sure that: The Thomson Gateway is plugged into a power socket outlet. You are using the correct power supply for your Thomson Gateway device....
Page 54 - Ethernet LED does not light up
E-DOC-CTC-20090708-0001 v1.0 48 6 Troubleshooting 6.3 Wired Connection Troubleshooting Ethernet LED does not light up Make sure that: The Ethernet cable is securely connected to the Ethernet port on your Thomson Gateway and your computer. You are using the correct cable type for your Ethernet equipm...
Page 55 - No Wireless Connectivity
E-DOC-CTC-20090708-0001 v1.0 49 6 Troubleshooting 6.4 Wireless Connection Troubleshooting No Wireless Connectivity Try the following: Change the wireless channel . Make sure that the wireless client is configured for the correct wireless settings (Network Name, security settings). Check the signal s...
Page 56 - Resetting your Thomson Gateway; Methods; Resetting the Thomson Gateway via the Thomson Gateway GUI
E-DOC-CTC-20090708-0001 v1.0 50 6 Troubleshooting 6.5 Reset to Factory Defaults Resetting your Thomson Gateway If at some point you can no longer connect to the Thomson Gateway or you want to make a fresh install, it may be useful to perform a reset to factory defaults. Warning A reset to factory de...
Page 57 - Troubleshooting; Reset the Thomson Gateway via the Reset button
E-DOC-CTC-20090708-0001 v1.0 51 6 Troubleshooting Reset the Thomson Gateway via the Reset button Proceed as follows: 1 Make sure the Thomson Gateway is turned on. 2 Push the Reset button until the Power LED lights red - this will take about 7 seconds. 3 Release the Reset button. 4 The Thomson Gatewa...
Page 60 - THOMSON Telecom Belgium
THOMSON Telecom Belgium Prins Boudewijnlaan 472650 EdegemBelgium www.thomson.net © THOMSON 2010. All rights reserved.E-DOC-CTC-20090708-0001 v1.0.
