Sprint Q10 - Manual

Using This Guide 5 Using This Guide This Get Started guide is designed to help you set up and use your new BlackBerry Q10 smartphone. It’s divided into four sections to help you find the information you need quickly and easily. Get Ready − page 6 − Find out what you need to do before you use your sm...

6 Get Your Smartphone Ready Install the Battery and Memory Card* * A memory card might be pre-installed. 1. To remove the battery door, press and slide the battery door down. 2. Align the battery contacts to insert the battery. To remove the battery, pull up the colored end of the battery. 3. Insert...

Get Ready visit sprint.com/readynow for more information to get your smartphone up and running 7 Activate Your Smartphone Activate Your Smartphone If you purchased your smartphone at a Sprint Store, it is probably activated and ready to use. If you received your smartphone in the mail, and it is a n...

8 Set Up Your Smartphone Explore the Setup Screens When you turn on your smartphone for the first time, you’ll be asked to set some options. Just follow the onscreen instructions and you’ll be up and running in no time. 1. After turning on your smartphone, follow the onscreen instructions to: • Sele...

visit sprint.com/support for guides, tutorials and more 9 BlackBerr y Basics BlackBerry ID BlackBerry ID Sign in using your BlackBerry ID or create a new BlackBerry ID if you don’t have one. BlackBerry ID helps sync information (for example, contacts) between your smartphone and computer. It also ma...

10 BlackBerry Hub BlackBerry Hub From any app, stay close to what’s important with one fast and fluid gesture. Just a swipe to the right lets you peek at the BlackBerry Hub, allowing you to flow in and out of your messages and conversations. Swipe to the left and you have all your apps at your finge...

visit sprint.com/support for guides, tutorials and more 11 BlackBerr y Basics Wake Up Your Smartphone Swipe up from below the screen and release your finger half-way up. To put your smartphone to sleep, press the Lock screen key. Note: For added security, you can require a password to wake up your s...

12 Notifications Checking Notifications On the home screen or in an app, slide your finger up from the bottom of the screen and pause. Your notifications appear on the left. To peek into the BlackBerry Hub to check messages, slide your finger to the right. To stay in your app, slide your finger to t...

visit sprint.com/support for guides, tutorials and more 13 BlackBerr y Basics Notification Icons The notification icons show you that you have new or unopened items for your accounts in the BlackBerry Hub. When you have a new item, the indicator appears on the notification icon. You can peek at your...

14 Contacts Access the contacts from all of your accounts, as well as updates and shared activities, in a single app. Browser View and share webpages quickly with your contacts. Calendar View all your events in one place, including events from your email and social networking accounts. BBM Chat in r...

visit sprint.com/support for guides, tutorials and more 15 BlackBerr y Basics Type Using the Keyboard To type an accented character, press and hold the letter and then tap the accented character on the screen Type the alternate character on a key Speakerphone Capitalize letters Symbols Enter Delete ...

16 Use Your Smartphone: Phone Voicemail Phone Mute the call (Touch and hold to put the call on hold) Switch between speakerphone, headset, and handset Speaker Front camera Volume up Mute Volume down Microphone Headset jack Open the Keypad Make another call and put the active call on hold Make call n...

visit sprint.com/support for guides, tutorials and more 17 Use Your Smar tphone Set Up Voicemail You should set up your voicemail and personal greeting as soon as your smartphone is activated. Always use a password to protect against unauthorized access. 1. From the home screen, tap or to open the P...

18 Contacts Contacts App Filter contact types, such as BBM, Facebook, and Twitter Search contacts Tap a contact for details, social updates, and shared activities Add a contact Favorites Swipe down to change settings Press and hold a contact, for options such as sharing Add Contacts to Your Smartpho...

visit sprint.com/support for guides, tutorials and more 19 Use Your Smar tphone Messaging: BlackBerry Hub BlackBerry Hub BlackBerry Hub is a convenient, always-on location for all your email, text messages, social networking messages, BBM chats, and more. Tap to view filed emailDrag down to view you...

20 Camera and Video Camera App To open the camera, tap on the home screen. Time shift mode captures several milliseconds before and after your picture, so you can pinpoint the best frames to create the perfect shot. To change settings, swipe down Tap to switch between Time Shift mode, video camera, ...

visit sprint.com/support for guides, tutorials and more 21 Use Your Smar tphone Access the Browser Tap on the home screen to open the Browser. Open your bookmarks, history, and tabs Tap for settings and options (turn on Reader mode for easier viewing of webpages, search the page, bookmark the page, ...

visit sprint.com/support for guides, tutorials and more 23 Use Your Smar tphone Access the BlackBerry World App From the home screen, tap to open BlackBerry World. BlackBerry World Swipe down to change settings (parental controls, download, data, network, and payment options) Scroll down to view top...

24 BBM and BBM Video You can use BlackBerry Messenger to chat and share voice notes, pictures, videos, and other files with friends who have a BlackBerry smartphone. With BBM, you can enjoy chatting in real-time with your friends and knowing when someone has read your message. The BBM Groups feature...

visit sprint.com/support for guides, tutorials and more 25 Use Your Smar tphone Music Access the Music Player From the home screen, tap to open the Music app. Tap to go back to the main music screen (Recent, Library, or Playlists) Shuffle songs Touch and hold a song to open the menu Add to playlist ...

26 Sprint Applications Access additional exclusive Sprint features right from your smartphone. Sprint Music Plus In addition to the Music app (see page 25), your smartphone offers Sprint Music Plus, an all-in-one music store and player for full songs, ringtones, and ringback tones. Get Started with ...

visit sprint.com/support for guides, tutorials and more 27 Use Your Smar tphone Maps App You can use the GPS feature on your device to search for a location and then view it on a map to see where you need to go. From the home screen, tap to open Maps. Tap for settings and options To zoom, slide two ...

28 Activate Sprint Worldwide Service Before using your smartphone in global roaming mode, you must activate Sprint Worldwide Service. You can do this online or over the phone. Activating Online: ► Chat with or email an international support rep by visiting sprint.com/swwsupport. Activating Over the ...

visit sprint.com/support for guides, tutorials and more 29 Use Your Smar tphone Turn on Global Roaming Mode To roam globally, make sure your smartphone’s global roaming options are set. 1. From the home screen, swipe down from the top of the screen and tap Settings . 2. Tap Network Connections > ...

30 Tools & Resources: Settings Access Settings 1. From the home screen, swipe down from the top of the screen and tap Settings . 2. Select a category to change settings: • About • Network Connections • Notifications • Main Volume • Accounts • Display • Language and Input • Voice Control • BlackB...

Tools & Resources visit sprint.com/support for guides, tutorials and more 31 Battery and Power Tips Battery life varies depending on how you use your smartphone. To help battery power last longer, try any of the following: • Use the power-saving options in your smartphone settings. To adjust the...

32 Manage Your Account Online: www.sprint.com • Make a payment, see your bills, enroll in online billing • Check minute usage and account balance • See or modify the details of your Sprint service plan • Get detailed instructions and download content From Your Sprint Smartphone • From the Phone, tou...

Tools & Resources visit sprint.com/support for guides, tutorials and more 33 Resources Resources For Your Smartphone • This Get Started Guide to get you up and running. • Ready Now – Visit sprint.com/readynow for additional help to get started on your new smartphone. You’ll find more information...

34 At Sprint, environmental responsibility is more than talk. We’re continuously working to reduce our carbon footprint and decrease our use of natural resources. So where is my user guide? We took the full printed user guide out of the box and put it, along with expanded support resources, online f...

Tools & Resources visit sprint.com/support for guides, tutorials and more 35 We are interested in your initial impressions of this new Sprint smartphone. Within two weeks of your smartphone purchase, please go to the website http://labs.sprint.com/sprintphonesurvey to complete a brief survey. Yo...