Page 2 - Product registration
smarttech.com/kb/170642 Product registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration . Keep the following information available in case you need to contact SMART Support. Serial number: Date of purchase...
Page 3 - Im port ant inform at ion
i smarttech.com/kb/170642 Im port ant inform at ion WAR NI NG l Failure to follow the installation instructions shipped with your SMART product could result in personal injury and product damage which may not be covered by your warranty. l Do not open or disassemble the SMART product. You risk elect...
Page 7 - Cont ent s
v smarttech.com/kb/170642 Cont ent s I mport ant informat ion i Chapt er 1: Welcome 1 About this guide 1 About your interactive flat panel 2 About SMART software 6 Resources for administrators 6 Resources for others 7 Chapt er 2: Mount ing your int eract ive flat panel 9 Before mounting your intera...
Page 9 - Welcom e; About this guide
Chapter 1 1 smarttech.com/kb/170642 Chapt er 1 : Welcom e About this guide 1 About your interactive flat panel 2 Models 2 Features 2 Components 3 Screen 3 Cameras and reflective tape channel 4 Front control panel 4 Pens with erasers 5 Speakers 5 About SMART software 6 Resources for administrators 6 ...
Page 10 - About your interactive flat panel; Models
CHAPTER 1W EL COME 2 smarttech.com/kb/170642 In addition, this guide includes information on your interactive flat panel’s on-screen display menu and remote management support. This guide is intended for individuals who are responsible for installing and maintaining interactive flat panels in their ...
Page 11 - Components
CHAPTER 1W EL COME 3 smarttech.com/kb/170642 Components Your interactive flat panel consists of the following components: No. Name More informat ion Pict ured 1 Screen Page 3 2 Cameras and reflective tape channel Page 4 3 Front control panel Page 4 4 Pen with eraser (×2) Page 5 Not pict ured 5 Speak...
Page 14 - Training
CHAPTER 1W EL COME 6 smarttech.com/kb/170642 About SMART software You can install the following SMART software on the computers connected to your interactive flat panel to take full advantage of the interactive flat panel’s features: Soft ware Descript ion SMART Product Drivers SMART Product Drivers...
Page 15 - Resources for others; Resources for decision makers
CHAPTER 1W EL COME 7 smarttech.com/kb/170642 Resources for others SMART provides resources for decision makers, installers and users as well as administrators. Resources for decision makers Decision makers can refer to the specifications for detailed information on the interactive flat panels. I nt ...
Page 17 - M ount ing your int eract ive flat panel; Before mounting your interactive flat panel
Chapter 2 9 smarttech.com/kb/170642 Chapt er 2: M ount ing your int eract ive flat panel Before mounting your interactive flat panel 9 Choosing a location 10 Choosing a height 11 To mount your interactive flat panel on a wall, you require a team of professional installers. This chapter is intended ...
Page 18 - Choosing a location
CHAPTER 2MOUNTING YOUR INTERACTIVE FL AT P ANEL 10 smarttech.com/kb/170642 l Use M8 screws to fasten the wall bracket. Screw length 20 mm + x mm < M8 < 45 mm + x mm where x is the total thickness of the wall bracket and washer Fasten force 97.36–177.01 in-lb. (11–20 N·m) CAUTI ON Do not over-t...
Page 19 - Choosing a height
CHAPTER 2MOUNTING YOUR INTERACTIVE FL AT P ANEL 11 smarttech.com/kb/170642 Choosing a height Consider the general height of the user community when you choose the height for the interactive flat panel.
Page 21 - Connect ing power and devices; Connector panel
Chapter 3 13 smarttech.com/kb/170642 Chapt er 3: Connect ing power and devices Connector panel 13 Connecting power 14 Connecting the room computer 14 Connecting external speakers 15 This chapter includes information on connecting your interactive flat panel to power, computers and other devices. Con...
Page 22 - Connecting power
CHAPTER 3CONNECTING P OW ER AND D EVICES 14 smarttech.com/kb/170642 No. Connect or Connect s t o Not es ( if any) 5 HDMI® Room computer (video) The HDMI cable should be HDMI 1.4compliant and no longer than 16' 5"(5 m). For more information, see below. Connecting power Connect the supplied power ...
Page 27 - Running the connection wizard
CHAPTER 4SETTING UP YOUR INTERACTIVE FL AT P ANEL AND THE ROOM COMP UTER 19 smarttech.com/kb/170642 Running the connection wizard After turning on your interactive flat panel and the room computer for the first time and installing SMART software, run the connection wizard to orient the interactive f...
Page 29 - Resetting your interactive flat panel
Chapter 5 21 smarttech.com/kb/170642 Chapt er 5: M aint aining yourint eract ive flat panel Resetting your interactive flat panel 21 Maintaining your interactive flat panel software and firmware 22 Opening SMART Settings 22 Updating firmware 22 Updating software 23 Orienting your interactive flat p...
Page 30 - Updating firmware
CHAPTER 5MAINTAINING YOUR INTERACTIVE FL AT P ANEL 22 smarttech.com/kb/170642 2. Press and hold the St andby button until the screen turns black. The interactive flat panel resets and then your computer’s logon screen or desktop appears on your interactive flat panel. Maintaining your interactive fl...
Page 31 - Updating software; Orienting your interactive flat panel
CHAPTER 5MAINTAINING YOUR INTERACTIVE FL AT P ANEL 23 smarttech.com/kb/170642 Updating software SMART Product Update (SPU) is included in the SMART software you installed to use your interactive flat panel (see Insta lling SMART softwa re on page 18). SPU periodically checks for updates to the SMART...
Page 32 - Calibrating your interactive flat panel
CHAPTER 5MAINTAINING YOUR INTERACTIVE FL AT P ANEL 24 smarttech.com/kb/170642 Calibrating your interactive flat panel Digital cameras in the corners of the interactive flat panel track the position of the pens, eraser and your finger on the interactive surface, and then send the information to the S...
Page 33 - Maintaining your interactive flat panel hardware; Checking the interactive flat panel installation
CHAPTER 5MAINTAINING YOUR INTERACTIVE FL AT P ANEL 25 smarttech.com/kb/170642 Maintaining your interactive flat panel hardware If you properly maintain your interactive flat panel hardware, it will provide years of use. Checking the interactive flat panel installation Inspect your interactive flat p...
Page 36 - Transporting your interactive flat panel
CHAPTER 5MAINTAINING YOUR INTERACTIVE FL AT P ANEL 28 smarttech.com/kb/170642 I MPOR TANT Follow the instructions included with the floor stand or mounting apparatus. To remove your int eract ive flat panel 1. Turn off the room computer. 2. Press the St andby button on the front control panel twice....
Page 37 - Troubleshoot ing; Locating the interactive flat panel serial number; Resolving common issues using the indicator light
Chapter 6 29 smarttech.com/kb/170642 Chapt er 6: Troubleshoot ing Locating the interactive flat panel serial number 29 Resolving common issues using the indicator light 29 Resolving image issues 30 Resolving touch issues 30 Resolving connected computer issues 31 Using the SMART Connection Wizard 32 ...
Page 38 - Resolving image issues; Resolving touch issues
CHAPTER 6TROUBL ESHOOTING 30 smarttech.com/kb/170642 Resolving image issues Use the following table to resolve image issues: Sympt om Cause Sol ut i on The image is too light, too dark orhas poor image quality. Your interactive flat panel’s picturesettings might be set incorrectly. Adjust the Pictur...
Page 39 - Resolving connected computer issues
CHAPTER 6TROUBL ESHOOTING 31 smarttech.com/kb/170642 Resolving connected computer issues Use the following table to resolve connected computer issues: Sympt om Cause Sol ut i on The connected computer’s displayis too large, too small or doesn’tcompletely fill the screen. The connected computer’s vid...
Page 40 - Using the SMART Connection Wizard
CHAPTER 6TROUBL ESHOOTING 32 smarttech.com/kb/170642 Sympt om Cause Sol ut i on The SMART Board icon doesn’t appear. SMART Product Drivers isn’tinstalled. Download and installSMART Product Drivers from smarttech.com/downloads . SMART Product Drivers isn’trunning. Start SMART Product Drivers followin...
Page 41 - Using SMART Board Diagnostics
CHAPTER 6TROUBL ESHOOTING 33 smarttech.com/kb/170642 4. Select the option that best describes the issue you’re encountering, and follow the on-screen instructions to troubleshoot your interactive flat panel. Using SMART Board Diagnostics If you touch the interactive flat panel’s surface and nothing ...
Page 43 - Using t he on-screen display m enu; Changing settings in the on-screen display menu
Appendix A 35 smarttech.com/kb/170642 Appendix A: Using t he on-screen display m enu Changing settings in the on-screen display menu 35 On-screen display menu options 36 You can access the on-screen display menu using the menu control panel located on the side of the interactive flat panel. No. Name...
Page 44 - On-screen display menu options
APPENDIX AUSING THE ON-SCREEN D ISP L AY MENU 36 smarttech.com/kb/170642 4. Press the left and right arrows to change the menu option’s setting. OR Press the right arrow to open the menu option’s submenu. (Repeat steps 3 and 4 to change settings in the submenu.) 5. Press MENU until the on-screen men...
Page 49 - Power modes
APPENDIX BREMOTEL Y MANAGING YOUR INTERACTIVE FL AT P ANEL 41 smarttech.com/kb/170642 Power modes An interactive flat panel has three distinct power modes: l On l Power Save l Standby All commands are available when the interactive flat panel is on. Some commands are available when the interactive f...
Page 51 - Commands; Power state
APPENDIX BREMOTEL Y MANAGING YOUR INTERACTIVE FL AT P ANEL 43 smarttech.com/kb/170642 I dent ifying t he value for a video cont rol set t ingUse the get command to identify values for a video control setting. In the example below, the user wants to identify the contrast for the HDMI1 video input. &g...
Page 52 - Source; Video control
APPENDIX BREMOTEL Y MANAGING YOUR INTERACTIVE FL AT P ANEL 44 smarttech.com/kb/170642 Source Use the following commands to identify source settings. Command Response P ossi bl e val ues St andbymode get input input= [Value] l hdmi1 l ops/hdmi2 l displayport Yes get videoinputs videoinputs= [Value] h...
Page 53 - Audio control
APPENDIX BREMOTEL Y MANAGING YOUR INTERACTIVE FL AT P ANEL 45 smarttech.com/kb/170642 Use the following commands to assign video control settings. Command P ossi bl e val ues Response St andbymode set displaymode [Value] l =standard l =user l =dynamic displaymode= [Value] No set contrast [Value] l +...
Page 55 - System information
APPENDIX BREMOTEL Y MANAGING YOUR INTERACTIVE FL AT P ANEL 47 smarttech.com/kb/170642 System information Use the following commands to identify system information settings. Command Response P ossi bl e val ues St andbymode get fwverscr fwverscr= [Value] [Scaler version firmwarenumber] Yes get fwvert...
Page 57 - Waste Electrical and Electronic Equipment (WEEE)
Appendix C 49 smarttech.com/kb/170642 Appendix C: Hardware environm ent alcom pliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment (WEEE) E...
Page 59 - Index
Index 51 smarttech.com/kb/170642 A air conditioning 10, 27aspect ratio 3audio about 2configuring 37, 45controlling volume 4muting 4troubleshooting 32 B balance, audio 37, 46bass 37, 46batteries 49black level 36, 44brightness 36, 44 C calibration 19, 23-24, See also orientationcameras about 4cleaning...
