Siemens HIPATH 5000 - User Manual

Basic operating instructions 8 Basic operating instructions optiPoint 50 0 entry control panel Keys fortelephone settings Keypad Handset Speakerfor ring tones Eight fixed function keys:ConsultationRedialMessage WaitingCallbackSpeed DialMuteSpeakerRelease LEDs Your service personnel can customize the...

Basic operating instructions 9 Step by Step How to Use these Operating Instructions You will find a graphic representation of the steps in log-ical sequence in the left column. Below is an explana-tion of the symbols: n Lift the handset (off-hook). t Replace the handset (on-hook). s Conduct a call. ...

Step by Step Basic operating instructions 10 Accessing Functions ... With Codes You can activate the functions of your system by enter- ing codes such as: qmk DND (do not disturb) on. rmk DND (do not disturb) off. All codes to activate or enable functions are always in-troduced by pressing the star ...

Making Calls – Basic Functions 11 Step by Step Making Calls – Basic Functions Making and Answering Calls Special default ring signaling is set for your telephone: • When you receive an internal call, your telephone rings once every four seconds (single-tone se-quence). • When you receive an external...

Step by Step Making Calls – Basic Functions 12 Dialing Numbers/Making Calls Answering a Call With the Handset n Lift the handset. o Internal calls: Enter the station number.External calls: Enter the external code and the station number. The called party does not answer or is busy: t Replace the hand...

Making Calls – Basic Functions 13 Step by Step Redialing a Number The last three external telephone numbers dialed are stored automatically.You can redial them simply by pressing a key. n Lift the handset. Press this key. Turning the Microphone On and Off To prevent the other party from listening in...

Step by Step Making Calls – Basic Functions 14 Switching to the Party on Hold (Toggle) qf Press the key. Enter the code. LED continues to flash. Combining the calling parties into a three-party conference qg Press the key. Enter the code. The LED goes out. Connecting the other parties to each other ...

Making Calls – Basic Functions 15 Step by Step Deactivating call forwarding: n Lift the handset. re w Enter the code. Call Forwarding in the Carrier Networkand Forwarding Multiple Subscriber Num-bers (MSN) (Not for U.S.) If this function has been configured (contact the service personnel), you can f...

Step by Step Making Calls – Basic Functions 16 Using Callback If a user is busy or is not answering, you can store an automatic callback. This feature saves you from having to make repeated attempts to reach the user.You receive a callback,• When the other party is no longer busy • When the user who...

Making Calls – Basic Functions 17 Step by Step Telephone Settings Adjusting the Ring Volume u or v Press one of these keys while the phone is idle. e Press the key. u or v To raise or lower the volume, keep pressing the keys un-til the desired volume is set. u v simultaneously Save. Adjusting the Ri...

Step by Step Making Calls – Convenience Functions 18 Making Calls – Convenience Functions Making Calls Accepting a Specific Call for Your Colleague You hear another telephone ring. n Lift the handset. qim Enter the code. o Enter the number of the telephone that is ringing. Rejecting Calls You can re...

Making Calls – Convenience Functions 19 Step by Step Answering Calls from the Entrance Telephoneand Opening the Door If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. If you are authorized to activate...

Step by Step Making Calls – Convenience Functions 20 Activating the door opener: n Lift the handset. qlm Enter the code. o Dial the entrance telephone number. o w Enter the five-digit code. Default code = "00000" (con-tact the service personnel). e or f Enter the type of door opener. 1 = ena...

Making Calls – Convenience Functions 21 Step by Step Dialing Numbers/Making Calls Speed-Dial Using Station and System Speed-Dial Numbers Precondition: You have stored station speed-dial num- bers Æ Page 21 or the service personnel has stored system speed-dial numbers. n Lift the handset. Press the k...

Step by Step Making Calls – Convenience Functions 22 Using Mailboxes If there are messages waiting for you, you will hear a special dial tone (continuous buzzing) when you lift the handset. n w Lift the handset. rjlg Enter the code. or Press the illuminated key. This connects you to the sender of th...

Making Calls – Convenience Functions 23 Step by Step Reserve Trunk If this feature is configured (contact the service person-nel), you can reserve a busy trunk for your own use.When the trunk is free, you receive a call. n Lift the handset. o Enter the external code. The external trunk is busy; you ...

Step by Step Making Calls – Convenience Functions 24 Assigning a Station Number (Not for U.S.) If this function has been configured (contact the service personnel), you can selectively assign a specific num-ber (DID number) to your telephone before making an external call. The assigned number then a...

Making Calls – Convenience Functions 25 Step by Step During a Call Using Call Waiting Callers can still reach you while you are engaged in an-other call. A signal alerts you to the waiting call.You can either ignore or accept the waiting call.When you accept the waiting call, you can either end the ...

Step by Step Making Calls – Convenience Functions 26 Preventing and Allowing Call Waiting (Auto-matic Camp-On) If this function has been configured (ask the service per-sonnel), you can prevent or allow a second call Æ Page 25 from being signaled by automatic camp-on during an ongoing call. n Lift t...

Making Calls – Convenience Functions 27 Step by Step Retrieving a Parked Call Precondition: One or more calls have been parked. The telephone is idle. n Lift the handset. rij Enter the code. d ... m Enter the park slot number you noted earlier.If the park slot number you enter is not in use, you can...

Step by Step Making Calls – Convenience Functions 28 If the second party does not answer: Press this key and wait two seconds. or (depending on the configuration) Press the key twice. Adding Up to Five to the Conference (Initiator Only) Press the key. LED flashes. o Call the new party. Announce the ...

Step by Step Making Calls – Convenience Functions 30 If You Cannot Reach a Destination Call Waiting (Camp-On) It is important that you reach the called party, but the number is busy. n Lift the handset. o Enter the internal station number.Wait (approx. 5 seconds) until the busy tone is followed by t...

Making Calls – Convenience Functions 31 Step by Step Using Night Answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by the ser...

Step by Step Saving Function, Procedures and Appointment 32 Saving Function, Procedures and Appointment Appointments Function Saving Appointments You can tell your telephone to give you a call when you want to be reminded of an appointment Æ Page 32. To do this, you need to save the time you want th...

Displaying and Assigning Call Charges 33 Step by Step Displaying and Assigning Call Charges Dialing with Call Charge Assignment You can assign external calls to certain projects. Precondition: The service personnel has set up account codes for you. n Lift the handset. qjd Enter the code. o Enter the...

Step by Step Private Sphere/Security 34 Private Sphere/Security Turning Do Not Disturb On and Off You can activate the do not disturb function if you do not want the receive any calls. When do not disturb is acti-vated, internal callers hear a busy signal and external callers are rerouted to a telep...

Private Sphere/Security 35 Step by Step Silent Monitor If this function has been configured (contact the service personnel), you can join a call already in progress at an internal station and listen in unnoticed. n Lift the handset. qmhh Enter the code. o Enter the internal station number. Monitorin...

Step by Step Private Sphere/Security 36 Trace Call: Identifying Anonymous Callers (Not for U.S.) You can have the carrier identify malicious external call-ers. You can save the caller’s station number during the call or for 30 seconds after the call ends. However, it is essential that you do not rep...

Private Sphere/Security 37 Step by Step Locking Another Telephone to Prevent Unauthorized Use If this function has been configured (contact the service personnel), you can lock other telephones to prevent unauthorized use, and later unlock them again. You can use this function to unlock the telephon...

Step by Step Using Other Functions/Services 38 Using Other Functions/Services Sending a Message You can send short text messages (infotexts) to single users or groups of users who have system telephones.On system telephones with no display (e.g. optiPoint 500 entry), on ISDN, pulse or tone dialing t...

Using Other Functions/Services 39 Step by Step Answering Messages If you have received any messages, the button "mes-sages/info" will light up. After lifting the receiver you will hear a special dial tone or an announcement. n w Lift the handset. rjlg Enter the code. or Press the illuminated...

Step by Step Using Other Functions/Services 40 Change call number (relocate) You can put your call number on every other available telephone when it is set up (contact the service person-nel).Your previous telephone then receives the old call num-ber of your new telephone. The call number together w...

Using Other Functions/Services 41 Step by Step Resetting Services and Functions(System-Wide Cancellation for a Telephone) There is a general reset procedure for activated func-tions. The following functions are canceled, if they were activated: • Forwarding on • Advisory msg. on • Ringing group on •...

Step by Step Using Other Functions/Services 42 Activating Functions for Another Telephone If this function has been configured (contact the service personnel), you can turn the following functions on and off for other telephones. This feature is also known as associated service. • Do not disturb, co...

Step by Step Using Other Functions/Services 44 Controlling Connected Computers or Other Programs and Telephone Data Service (Not for HiPath 50 0) If this function has been configured (contact the service personnel), you can control connected computers or programs running on them, such as hotel servi...

Using Other Functions/Services 45 Step by Step Controlling Relays (Not for HiPath 50 0) If this feature is configured (contact the service person-nel), you can turn up to four relays on and off to control different facilities (such as a door opener).Depending on how they are programmed, you can swit...

Step by Step Using Other Functions/Services 46 Answering the page from the nearest telephone: n Lift the handset. qim Enter the code. o Enter your own station number. Enhanced Paging Equipment (HiPath 370 0/3750/380 0 Only) Paging: n Lift the handset. qhi Enter the code. o w Enter the number of the ...

Using Team Functions 47 Step by Step Using Team Functions Turning Group Call On and Off If this function has been configured (contact the service personnel), you belong to one or more groups of users who can each be reached under a hunt group or group call number.Incoming calls are signaled on all g...

Step by Step Using Team Functions 48 Accepting a Call for Another Member of Your Team You can accept calls for other telephones in your team (group) from your telephone even while engaged in an-other call. To do this, contact your service personnel to find out if a group has been configured. Precond...

Step by Step Team and Executive/Secretary Functions With Assigned Trunk Lines 50 Team and Executive/Secretary Functions WithAssigned Trunk Lines If this function has been configured (contact the service personnel), you belong to a team of users for whom special trunk lines exist. You can then conduc...

Testing the Telephone 51 Step by Step Transferring Calls Directly to the Exec-utive (Only in an Executive/Secretary Group) Normally, audible signaling of all calls for the executive is heard only in the secretary’s office.You can activate audible signaling so that calls are only signaled on the exec...

Step by Step Special Functions in the LAN (Not for HiPath 500) 52 Special Functions in the LAN(Not for HiPath 50 0) If your telephone is operating in a HiPath 5000 RSM en-vironment, multiple HiPath 3000 systems are intercon-nected via a LAN ( L ocal A rea N etwork, e.g. proprietary PC network). Your...

Special Functions in the LAN (Not for HiPath 500) 53 Step by Step Transferring Call Forwarding You can activate/deactivate call forwarding Æ Page 14 for your telephones from other HiPath 5000 RSM tele-phones. n Lift the handset. qhk Enter the code. o Enter the (DISA) call number of the HiPath 3000 t...

Special Functions in the LAN (Not for HiPath 500) 55 Step by Step Activating and Deactivating a Ringing Group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 3000 communications platforms Æ Page 48. Saving the telephones for the ringing ...

Step by Step Special Functions in the LAN (Not for HiPath 500) 56 Controlling Relays If this feature is configured (contact the service person-nel, you can also control relays Æ Page 45 in other HiPath 3000 communications platforms. n Lift the handset. qhk Enter the code. o Enter the (DISA) call num...

Special Functions in the LAN (Not for HiPath 500) 57 Step by Step Opening the Door If this feature is configured (contact the service person-nel), you can also activate the door opener Æ Page 19 in other HiPath 3000 communications platforms. n Lift the handset. qhk Enter the code. o Enter the (DISA)...

Documentation 58 Documentation You can find these operating instructions in the Internet in PDF format under http://www.siemens.com/hipath and on CD-ROM (ask the service personnel) in HTML and PDF format. In order to look at and print the operating instructions in PDF format, you need a computer on ...

Fixing Problems 59 Fixing Problems Telephone Maintenance • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. • If the telephone is very dirty, clean it with a diluted neutral cleaner con-taining surfactants, such as a dish detergent. Afterwards remove all traces of...

60 Index Index A account code .............................................. 33 agents .......................................................... 49 announcement ........................................... 22 answering a timed reminder .................... 32 appointment ...............................

Overview of Functions and Codes (Alphabetical) 63 Overview of Functions and Codes (Alphabetical) The table below lists all available functions. If these functions have been configured (contact the service personnel), they can be called by entering a code or pressing a function key. Functions Operati...

FCC and Industry Canada Compliance 69 FCC and Industry Canada Compliance This section describes the requirements for compliance with Federal Communications Commission (FCC) Rules and Industry Canada CS-03 standard. FCC Certification and Requirements The following paragraphs describe requirements and...

FCC and Industry Canada Compliance 71 Equipment Attachment Limitations The following are notices required by Industry Canada Terminal Attachment Program Cer-tification Procedure CP-01, Part I, Section 14. Ringer Equivalence Number (REN) The Ringer Equivalence Number (REN) assigned to each terminal d...