Siemens HIPATH 1200 - User Manual

Basic Operating Instructions 9 Control Panel optiPoint 50 0 economy/basic/standard Keys fortelephonesettings Display,2 lines with24 chars Keypad Handset Key for confirminga function Speakerfor open listening and ring tones Fixedfunction key:Release Microphone for speakerphone mode(optiPoint 500 stan...

Basic Operating Instructions 10 Control Panel optiPoint 50 0 advance with optiPoint key module Keys fortelephonesettings Illuminated Dis-play,2 lines with24 chars Keypad Handset Key for confirminga function Speakerfor open listening and ring tones Fixedfunction key:Release Microphone for speaker-pho...

Basic Operating Instructions 11 Step by Step How to Use these Operating Instruc-tions You will find a graphic representation of the steps in log-ical sequence in the left column. Below is an explana-tion of the symbols: n Lift the handset. t Replace the handset. s Conduct a call. o Enter a telephone...

Step by Step Basic Operating Instructions 12 Service personnel References to service personnel usually mean the per-son responsible for programming your HiPath 1200. Service personnel have access to appropriate PC tools.

Basic Operating Instructions 13 Step by Step Accessing Functions ... Interactively You can select some functions while the telephone is idle , for example: > : Use < > to scroll to a function and press : to ex- ecute it. You can select other functions directly depending on the situation . E...

Making Calls – Basic Functions 15 Step by Step Making Calls – Basic Functions Answering Calls Special default ring signaling is set for your telephone: • When you receive an internal call or callback, your telephone rings once every four seconds (single-tone sequence). • When you receive an external...

Making Calls – Basic Functions 17 Step by Step Dialing/Making Calls You can make free internal calls to all users who are con-nected to the HiPath 1200.If authorized, you can also make external calls to users in the public telephone network. Off-Hook Dialing n Lift the handset. o • For internal call...

Step by Step Making Calls – Basic Functions 18 The other party answers with speaker: n Lift the handset. or On-hook dialing: use speakerphone mode (not available with optiPoint 500 economy and optiPoint 500 basic). The called party does not answer or is busy: Press the key. The LED goes out. or Pres...

Making Calls – Basic Functions 19 Step by Step Open Listening You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker. Precondition: You are conducting a call with the hand- set. Activating this function: Press the key. The LED lights up...

Step by Step Making Calls – Basic Functions 20 Redialing a Number The last ten telephone numbers dialed are stored auto-matically.You can redial them simply by pressing a key.The station number appears on your screen for two se-conds and is then dialed. Press the key once to dial the number last dia...

Making Calls – Basic Functions 21 Step by Step Turning the Microphone On and Off To prevent the other party from listening in while you consult with someone in your office, you can tempora-rily switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree mic-ro...

Step by Step Making Calls – Basic Functions 22 Calling a Second Party (Consultation Hold) You can call a second party while engaged in a call. The first party is placed on hold. : Confirm. o Call the second party. Return to the first party: : Confirm. or : or qd Press the key. The LED lights up. Ent...

Making Calls – Basic Functions 23 Step by Step Transferring a Call If the person you are speaking to wants to talk to ano-ther colleague of yours, you can transfer the call that colleague. : Confirm. or > : o Enter the number of the party to which you want to transfer the call. s Announce the cal...

Step by Step Making Calls – Basic Functions 24 Call Forwarding Using Variable Call Forwarding You can forward calls immediately to different internal or external telephones (destinations). > : Select and confirm. or qee Enter the code. o Enter the destination number.• For internal destinations, e...

Making Calls – Basic Functions 25 Step by Step Call Forwarding in the Carrier Networkand Forwarding Multiple Subscriber Num-bers (MSN) If this function has been configured (consult service personnel), you can forward calls to your HiPath 1200 multiple subscriber numbers (MSN) (DID number) di-rectly ...

Step by Step Making Calls – Basic Functions 26 : Confirm. Using Call Forwarding - No Answer (CFNA) Calls that you do not answer after six rings (=default, can be set by service personnel) or that arrive while you are busy can be forwarded to a telephone of your choice. Press the key. The LED lights ...

Making Calls – Basic Functions 27 Step by Step Using Callback If a user is busy or is not answering, you can store an automatic callback. This feature saves you from having to make repeated attempts to reach the user.You receive a callback,• When the other party is no longer busy • When the user who...

Step by Step Making Calls – Basic Functions 28 Checking and Canceling a Saved Callback > : Select and confirm. or ril Enter the code. Deleting a displayed entry: : Confirm. Ending callback display: > : Select and confirm. or Press the key. The LED goes out. or Press the key. The LED goes out. ...

Making Calls – Basic Functions 29 Step by Step Saving Repertory Dialing Numbers on a Key You can save a frequently dialed number on any free key of your phone or accompanying equipment. Press the key. The LED lights up. > : Select and confirm. or qme Enter the code. Press the key. If the key is a...

Step by Step Making Calls – Basic Functions 30 Using Repertory Dialing Keys Precondition: You have saved a station number on a re- pertory dialing key Æ page 29. Press the key on which the number is saved. Simply press the key to dial a stored telephone number Æ page 30. If you have saved an interna...

Making Calls – Basic Functions 31 Step by Step Telephone Settings Adjusting the Ring Volume u or v Press one of these keys while the phone is idle. : Confirm. u or v To raise or lower the volume, keep pressing the keys un-til the desired volume is set. : Save. Adjusting the Ring Tone u or v Press on...

Step by Step Making Calls – Basic Functions 32 Adjusting the Receiving Volume During a Call Precondition: You are conducting a call. u or v To raise or lower the volume, keep pressing the keys un-til the desired volume is set. u v simultaneously Save. Adjusting the Display to a Comfortable Rea-ding ...

Making Calls – Convenience Functions 33 Step by Step Making Calls – Convenience Functions Answering Calls Accepting a Specific Call for Your Colleague You hear another telephone ring. Press the key. The LED lights up. > : Select and confirm. or qim Enter the code. o Enter the number of the teleph...

Step by Step Making Calls – Convenience Functions 34 Using the Speakerphone A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the an-nouncement. The other party’s name or station number appears on the screen. You can conduct the call with the handset or ...

Making Calls – Convenience Functions 35 Step by Step Answering a Call with a Headset : Your telephone rings. Confirm. Ending the call: Press the key. The LED goes out. Answering Calls from the Entrance Telepho-ne and Opening the Door If an entrance telephone has been programmed, you can use your tel...

Making Calls – Convenience Functions 37 Step by Step Dialing/Making Calls Using a Caller List If this feature is activated, the following calls will be stored in three caller lists:• 1=Not answered calls • 2=Answered calls • 3=Originated calls The service personnel can specify if only external or ex...

Making Calls – Convenience Functions 39 Step by Step Using Speed-Dial You can assign station or system speed-dial numbers to frequently called destinations.• You can set up your own station speed-dialing num-bers (max. 10) which are available only from your te-lephone. • System speed-dial numbers (m...

Step by Step Making Calls – Convenience Functions 40 Saving/changing/deleting station speed-dial num-bers and associated names You can store the ten numbers which you use the most and dial them using your own station speed-dial num-bers: * 0 through * 9 (see above). Press the key. The LED lights up....

Step by Step Making Calls – Convenience Functions 42 Select from Directory (Alphanumeric Search) The internal directory contains all station numbers, and the station and system speed-dial numbers assigned to a name (consult service personnel). Precondition: Names have been assigned to the stati- on/...

Making Calls – Convenience Functions 43 Step by Step To enter a space, press "0".Pressing "1" automatically displays the first entry in the internal directory.The "*" and "#" keys have no function here. If applicable > : Select and confirm each letter to be deleted...

Step by Step Making Calls – Convenience Functions 44 Automatic Connection Setup/Immediate Con-nection/Hotline If this feature is activated (consult service personnel), a connection to a specified internal or external destination will be set up when you lift the handset. n Lift the handset.Depending ...

Making Calls – Convenience Functions 45 Step by Step Assigning a Station Number/MSN You can selectively assign a specific multiple subscriber number MSN (DID number) to your telephone before making an external call. The assigned MSN then ap-pears instead of the default MSN on the called party’s disp...

Step by Step Making Calls – Convenience Functions 46 During a Call Using Call Waiting Callers can still reach you while you are engaged in ano-ther call. A signal alerts you to the waiting call.You can either ignore or accept the waiting call.When you accept the waiting call, you can either end the ...

Making Calls – Convenience Functions 47 Step by Step or qf Press the key. The LED lights up. Enter the code. The LED goes out. Combining the calling parties into a three-party conference > : Select and confirm. or qg Press the key. The LED lights up. Enter the code. The LED goes out. Preventing a...

Step by Step Making Calls – Convenience Functions 48 Turning the Call Waiting Tone On and Off You can suppress the call waiting tone (emitted appro-ximately every six seconds) for second calls.Waiting calls are then only indicated on the display (Call waiting?) or, if configured, by the flashing ...

Making Calls – Convenience Functions 49 Step by Step Parking a Call You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone. Precondition: You are c...

Step by Step Making Calls – Convenience Functions 50 Conducting a Conference In a conference call, you can talk to as many as two other parties at the same time. These may be internal or external users. o Call the first party. > : Select and confirm. o Call the second station. Announce the confer...

Making Calls – Convenience Functions 51 Step by Step Activating Tone Dialing/DTMF Suffix Dialing You can transmit dual-tone multifrequency ( DTMF ) sig- nals to control devices such as an answering machine or automatic information system. o You can use the keys "0" through "9", "...

Step by Step Making Calls – Convenience Functions 52 If You Cannot Reach a Destination Call Waiting (Camp-On) Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Wait (approx. 6 seconds) until "Camp-on" appears on the disp...

Making Calls – Convenience Functions 53 Step by Step Using Night Answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station and the password for acti...

Making Calls – Convenience Functions 55 Step by Step Configuring the Personal Voice Mailbox If your service personnel has not configured a personal voice mailbox for you, you can easily do it yourself. Precondition: Service personnel enabled auto-configu- ration for voice mailboxes. kmd Enter the co...

Making Calls – Convenience Functions 57 Step by Step Activating AutoAttendants If configured (consult your service personnel), you can forward calls to AutoAttendants.Configure call forwarding Æ page 24 or call forwarding - no answer Æ page 26 on your telephone to the destina- tion 741, 742, 743 or ...

Saving Functions and Procedures 59 Step by Step Saving Functions and Procedures You can save a frequently-dialed number Æ page 29, or frequently-used functions/procedures (comprising se-veral operating steps) to any free key on your telephone or add-on device. Assigning Functions to Keys Press the k...

Saving Functions and Procedures 61 Step by Step Active call on assigned multiple subscriber number MSN. Flashing rapidly – A call has arrived for me on this MSN; press the key to pick up the call.Flashing normally – A call has arrived on this MSN; press the key to pick up the call. Error message: No...

Saving Functions and Procedures 63 Step by Step Checking the Key Assignments You can check the assignment of keys on your telepho-ne to see which functions are programmed on which keys. Press the key. The LED lights up. > : Select and confirm. or qme Enter the code. Press the key. The key assignm...

Step by Step Using Other Team Functions 64 Using Other Team Functions Turning Group Call On and Off If this function has been configured (consult service personnel), you belong to one or more groups of users who can each be reached under a hunt group or group call number.Incoming calls are signaled ...

Using Other Team Functions 65 Step by Step You belong to a hunt group or a group call: > : Select and confirm. or > : or rli or qli Enter the code for "leave" or "join". or Press the "Hunt group join/leave" key. or You belong to several groups: > : Select and confirm...

Using Other Team Functions 67 Step by Step Accepting a Call for Another Member of Your Team You can accept calls for other telephones in your team from your telephone. To do this, consult your service personnel to find out if a pickup group has been confi-gured. Precondition: Your telephone rings br...

Step by Step Privacy/Security 68 Privacy/Security Turning Do Not Disturb On and Off To avoid any interruptions, you can activate the Do Not Disturb feature. Callers then hear the busy tone. > : Select and confirm. or > : or qmk or rmk Enter the code for "on" or "off". Caller ID...

Privacy/Security 69 Step by Step Monitoring a Room A telephone can be used to monitor a room. The func-tion must be activated on the telephone that you want to monitor.Calling this telephone from outside lets you hear what is going on in the room. Activating the telephone to be monitored: Press the ...

Step by Step Privacy/Security 70 Trace Call: Identifying Anonymous Cal-lers You can have the carrier identify malicious external cal-lers. You can save the caller’s station number during the call or for 30 seconds after the call ends. However, it is essential that you do not replace your handset dur...

Step by Step Privacy/Security 72 Saving Your PIN To prevent unauthorized persons from using your tele-phone, you need to enter a personal identification num-ber, which you can save yourself. Press the key. The LED lights up. > : Confirm. or qmg Enter the code. o Enter the current five-digit PIN.I...

Checking and Assigning Call Charges 73 Step by Step Checking and Assigning Call Charges Displaying Call Charges For the current call: The display usually shows call charges at the end of a call (default setting).If you wish to display charges continuously during a call in progress, the service perso...

Step by Step Checking and Assigning Call Charges 74 Dialing with Call Charge Assignment You can assign external calls to certain projects. Precondition: The service personnel has set up ac- count codes for you. Press the key. The LED lights up. > : Select and confirm. o Enter the account code. r ...

Using Other Functions/Services 75 Step by Step Using Other Functions/Services Appointments Function You can tell your telephone to give you a call when you want to be reminded of an appointment Æ page 76 .To do this, you need to save the time when you want to be called. You can do this• for appointm...

Step by Step Using Other Functions/Services 76 : Confirm. or If you make a mistake: > : Select and confirm. This deletes all entered digits. Deleting and checking a saved appointment: Press the key. The LED lights up. > : Confirm. or rhj Enter the code. : Confirm. or > : Select and confirm....

Using Other Functions/Services 77 Step by Step Music on Hold If Music on Hold has been set up for your HiPath 1200, waiting callers will hear the selected music.You can listen to this music (as background music, for example) using the speaker in your telephone. > : Select and confirm. or > : o...

Using Other Functions/Services 79 Step by Step Using Functions in ISDN via Code Dia-ling (Keypad Dialing) You can set the ISDN functions of your network provi-der via code dialing in some countries (contact the ser-vice personnel). Press the key. The LED lights up. > : Select and confirm. > : ...

Step by Step Using Other Functions/Services 80 Operating a Switch (Relay) If this feature is configured (consult service personnel), you can activate/deactivate certain devices (e.g. door opener) via switches (relays, max. 2).Depending on their programming, the switches can be activated/deactivated ...

Using Other Functions/Services 81 Step by Step Confirming/Deactivating an Alarm If the service personnel have activated the alarm feature on your telephone, you will receive an alarm call when your HiPath 1200 recognizes an alarm situation.To acknowledge the alarm call, you must answer it. If you do...

Step by Step Using Other Functions/Services 82 Reject on Busy,Switching Telephone to Busy All telephones in a specified group are automatically set to busy when a member is engaged in a call. External calls cause no ring tone (caller hears busy signal) and are rejected.For example, this can be usefu...

System Administration/ Software Update 83 Step by Step System Administration/Software Update The following sections describe features for system ad-ministration that you can use from your telephone. Enable Remote Administrationand Software Update Your HiPath 1200 can be configured remotely. To allow...

Step by Step System Administration/ Software Update 84 Software Update If you are authorized, you can start a software update. Press the key. The LED lights up. > : Select and confirm. > : Select and confirm. or qmhei Enter the code. The software is transferred from the service center. Resetti...

System Administration/ Software Update 85 Step by Step Setting the Language/Country Enter the corresponding country code to make the country-specific settings for your HiPath 1200. The cor-responding language and currency unit will also be set for your telephone display. Precondition: You must have ...

Step by Step System Administration/ Software Update 86 Setting Date and Time If authorized, you can set the date and time for your HiPath 1200. The date and time are always shown on your telephone’s display. Press the key. The LED lights up. > : Select and confirm. > : Select and confirm. o En...

System Administration/ Software Update 87 Step by Step Configuring System Speed-Dial Num-bers If appropriately authorized, you can administer your HiPath 1200’s system speed-dial numbers (000-499) from your telephone. Saving/changing/deleting system speed-dial num-bers and associated names Press the...

Terminal Mode - optiPoint application module 89 Step by Step Terminal Mode - optiPoint application module If your optiPoint 500 features an optiPoint application module, “Terminal Mode” is auto-matically activated when you initiate the following func-tion.• "Saving/changing/deleting station spee...

Labeling, Documentation and Accessories 91 Labeling, Documentation and Accessories Labeling Key Fields You can chose from the following options to label the keys with the func-tions/call numbers saved ( Æ page 9, Æ page 10, Æ page 59): Labeling• by hand:Labeling strips are delivered with your optiPo...

Labeling, Documentation and Accessories 92 Attaching a Station Number Label Self-adhesive call-number labels are also delivered with your optiPoint. Write on the call-number label (fire brigade, police, own telephone num-bers), then remove and stick it in the recess on the telephone when the handset...

Labeling, Documentation and Accessories 93 Accessories Use the following products to adapt your telephone to your specific needs. optiPoint key modules: Key modules make using your telephone more convenient, efficient, and secure. The individual key modules are the optiPoint application module and t...

Fixing Problems 94 Fixing Problems Telephone Maintenance • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. • If the telephone is very dirty, clean it with a diluted neutral cleaner con-taining surfactants, such as a dish detergent. Afterwards remove all traces of...

97 Index Index A accessories ................................................. 93 account code .............................................. 74 adapter ......................................................... 93 administration ............................................. 83 alarm confirming ........

Overview of Functions and Codes 101 Overview of Functions and Codes The table below lists all available functions as they appear on the display. Functions that have been configured (consult service personnel) can be activated interactively (select + confirm) via the Program/Service menu (select + co...