Siemens Hicom 300 E - User Manual

Contents 6 " All about the telephone Labelling and documentation . . . . . . . . . . . . . . . . . 52 Attaching the number label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Advice for users . ...

Basic operating instructions 7 Basic operating instructions optiPoint 50 0 entry control panel Keys fortelephone settings Dialling key-pad Hand-set Loudspeaker for open listening Six function keys (fixed) Lamp Two keys withvariable functions: Six keys withfixed functions: Two function keys (variable...

Step by Step Basic operating instructions 8 How to use these Operating Instructions The operating procedures are presented in a logical se-quence in the "coloured" column. The symbols used have the following meanings: n Lift the handset. t Replace the handset. o Enter the number or code. dd ...

Basic operating instructions 9 Step by Step How to access a function ... using codes qhh Activating call forwarding rhh Activating call forwarding qm Entering a callback request rm Cancelling a callback request When you activate or switch on a function, you always begin by pressing the "star"...

Step by Step Taking calls and setting up calls 10 Taking calls and setting up calls Taking a call The telephone rings. n Lift the handset. Terminating a call: t Replace the handset. Open listening within the room during a call You can allow other persons in the room to listen in on the call. Always ...

Taking calls and setting up calls 11 Step by Step Taking a call on a line key (keysystem working) Precondition: There is a line key with its own number on your telephone. The telephone rings. The line key lamp flashes rapidly. n Lift the handset. Press the key. The lamp lights up. Holding a call on ...

Step by Step Taking calls and setting up calls 12 Using call waiting If you are expecting an important call, it is a good idea to activate the call waiting function. If you are in the middle of a call, you will then be made aware there is a call. waiting. You can accept or ignore the waiting call. A...

Taking calls and setting up calls 13 Step by Step Using the mailbox (not for UK) Precondition: The "mailbox" and "output" keys have been configured on your telephone. Callers who dialled your number during your absence can leave a callback request in your mailbox.You will also find m...

Step by Step Taking calls and setting up calls 14 Activating/deactivating do not disturb Precondition: System Support has enabled the do not disturb facility for all HiPath 4000- and Hicom 300 users in your system. If you do not wish to receive incoming calls, you can ac-tivate the do not disturb fa...

Setting up calls 15 Step by Step Setting up calls Dialling with the handset off-hook n Lift the handset. p Internal: Enter the number.External: Enter the external code and the number. The called party is busy or does not answer: t Replace the handset. Dialling with the line key (keysystem working) P...

Step by Step Setting up calls 16 The called party is busy or does not answer: Press the key. The lamp goes out. Suppressing the number display at the called party Suppression of the number indication only applies to the next call and is not stored together with the redial function. To activate: n Li...

Calling several persons simultaneously 17 Step by Step Calling several persons simultaneously Making a second call (consultation) You can set up a second call during a call in progress. The first party waits. Press the key. The lamp lights up. p Make your call to the second party. Terminate the seco...

Step by Step Calling several persons simultaneously 18 Making a conference call With a conference circuit, you can converse with up to seven other persons simultaneously. These can be in-ternal or external users. Setting up an add-on conference n Lift the handset. p Call the first user. After speaki...

Calling several persons simultaneously 19 Step by Step Extending a call Precondition: The consultation key has been installed on your telephone. If the person you are conversing with wishes to be for-warded to another user, you can pass on the connection to this third person. The connection can be p...

Step by Step Calling several persons simultaneously 20 Using the switchover key (HiPath 40 0 0) You can use the switchover key, which must be installed by the system administrator beforehand, for the follo-wing functions:• Consultation (back to the waiting party or back to the waiting conference) • ...

System-wide parking (HiPath 4000) 21 Step by Step System-wide parking (HiPath 40 0 0) On the HiPath 4000, you can park up to 10 internal and/or external calls and take them at another telephone. There are two ways of parking a call:• Manual parking • Parking with the “system parking key” Parking is ...

Step by Step System-wide parking (HiPath 4000) 22 Taking a parked call Via the keypad n Lift the handset or use the speakerphone function. p Enter the system code for system parking (if you have any problems ask the system administrator). e ... m Enter the parking position number (0 to 9) you have n...

Using stored numbers to make calls 23 Step by Step Using stored numbers to make calls Saved number redial Precondition: The "redial" key is configured on your telephone. If your telephone is configured for this type of redialling, you can store a number and then dial it at a later point in t...

Step by Step Using stored numbers to make calls 24 Dialling with individual speed dialling numbers Precondition: You have stored individual speed dialling numbers ( ! page 32). n Lift the handset. qjg or ql UK code or Standard code/Euro code or Enter the code which has been programmed for you or qfl...

If you don’t get through... 25 Step by Step If you don’t get through... Using the callback facility If an internal station which you have called is busy or there is no reply, you can place a request for callback. This also applies to external calls via ISDN switching centres. This saves you having t...

Step by Step If you don’t get through... 26 Cancelling a stored callback request Precondition: You have stored a callback request. n Lift the handset. rd or rm UK code or Standard code or Enter the code which has been programmed for you. t Replace the handset. Camp-on or override In order to camp-on...

Telephone settings 27 Step by Step Telephone settings Adjusting the volume of the ringing tone u or v Press one of the keys when the telephone is in the idle state. e Press the key. u or v To increase/decrease the volume: keep pressing the keys until the required volume level has been reached. u v t...

Step by Step Telephone settings 28 Setting the volume of the alerting tone You hear alerting tone if a call has not been picked up in your team. u or v Press one of the keys when the telephone is in the idle state. h Press the key. u or v To increase/decrease the volume: keep pressing the keys until...

Telephone settings 29 Step by Step Preventing misuse of the telephone You can prevent unauthorised persons from using your telephone during your absence. Precondition: You have been assigned a personal iden- tification number (PIN) by System Support. Preventing unauthorised dialling: n Lift the hand...

Step by Step Telephone settings 30 Enabling the telephone again: n Lift the handset. rhm or rel UK code or Standard code or rmf Euro code or Enter the code which has been programmed for you. and p Enter the PIN (code number). t Replace the handset. Enter the code!

Storing numbers 31 Step by Step Storing numbers Storing a number for redialling Precondition: Your telephone is programmed for "Saved number redial" not "Last number redial". Storing a caller’s number or a numberwhich has been dialled You have set up a call and are still engaged in t...

Step by Step Storing numbers 32 Storing individual speed dialling numbers You can store a number on each of digit keys 0 to 9 and then dial these numbers at the push of a button ( ! page 24). An existing number is overwritten. Press the key. The lamp lights up. qjh or rl UK code or Standard code/Eur...

Forwarding calls 33 Step by Step Forwarding calls Using forwarding (Hicom 30 0 E/30 0 H) Using fixed call forwarding Fixed call forwarding can be activated in a matter of sec-onds. It is advisable to use this type of call forwarding in order to reroute calls to the mailbox or to a permanent deputy, ...

Forwarding calls 35 Step by Step Forwarding calls automatically A call is diverted to the fixed call forwarding destination even if you have not activated fixed call forwarding (and provided that your system is configured for this facility). If "forwarding ring no answer" (transfer of ringin...

Step by Step Forwarding calls 36 Deactivating call forwarding Press the key. The lamp goes out. If your telephone does not have a "call forwarding" key: or n and ree Lift the handset and enter the UK code or rhh or Standard code t Replace the handset. Using forwarding (HiPath 40 0 0) You can...

Forwarding calls 37 Step by Step Programming and activating call-forwarding n Lift the handset. p Enter a code number, say *51, (ask system administra-tor). You will hear the dialing tone. p Enter the number of the destination. r Enter the terminating character. You should hear a con-firmation tone,...

Forwarding calls 39 Step by Step Forwarding calls for a different terminal You can store, activate, check and deactivate call for-warding for another telephone, fax machine or PC from your own telephone. To do so, you need to know the PIN for this terminal or you must have the "Call forward-ing ...

Forwarding calls 41 Step by Step Deactivating call forwarding for another telephone n Lift the handset. reh or rhee UK code or Standard code/Euro code. or Enter the code which has been programmed for you. pr Enter the number of the other telephone and confirm your input with the square key. pr Enter...

Using a different telephone in the same way as your own 43 Step by Step Using a different telephone in the same way as your own You can log on to another telephone belonging to the Hi-com system by means of a personal identification num-ber (PIN) (as of software status HiPath 4000, Version 1.0 und H...

Step by Step Using a different telephone in the same way as your own 44 Dialling after (successful) identification: You hear dial tone. or p Enter a number immediately. Call forwarding – follow me after successful identi-fication qeh or qhee UK code or Standard code/Euro code. or die bei Ihnen einge...

Relocating with the telephone 45 Step by Step Relocating with the telephone Enquire with System Support whether this is possible with your telephone system. After consulting with System Support , you can de- register your telephone from its present station line and then re-register it at the new sta...

Step by Step Using HiPath 4000 as a intercommunication system 46 Using HiPath 40 0 0 as aintercommunication system You can voice call an internal HiPath 4000 user via the loudspeaker in his or her telephone to set up a connec-tion. You can also initiate voice calling from consultation. The following...

Step by Step Using HiPath 4000 as a intercommunication system 48 Voice calling in a group A normal connection within a group or team (for team call = speed-calling number for team members 0 to 9 or 00 to 99) can also be set up via Voice calling. To do this, voice calling is initiated from a group te...

Step by Step Making calls in a team 50 Making calls in a team Taking a call for a colleague If a member of a team does not answer a call within 15 seconds (depending on the system), the other mem-bers of the team hear an alerting tone. Telephone in the idle state: n and Lift the handset and press th...

Making calls in a team 51 Step by Step Taking a call in a hunt group Precondition: A hunt group has been configured in the team. You - and all the members of the team - can be accessed by way of a hunt group number. Your telephone rings. n Lift the handset. Removing station from hunt group/adding st...

Labelling and documentation 52 Labelling and documentation Attaching the number label A sheet of number labels is supplied with each telephone. Fill in the number label (fire service, police, own number), peel it off and attach it to the recess on the telephone (after lifting the handset). Documenta...

Advice for users 53 Advice for users Care of the telephone • Use either a damp cloth or an antistatic cloth to clean the telephone set. Never use a dry cloth! • If the telephone set needs to be cleaned thoroughly, use a neutral, di-luted, surface-active cleaning agent. Take care that all traces of t...

54 Index Index A Add-on conference .................................... 18 Automatic call forwarding ......................... 35 C Call pickup (team) ...................................... 50 Call waiting .................................................. 12 Call, parking a ...........................

Important functions at a glance Important functions at a glance Making a call: Either: n + p Or: p + when the other party answers n . Making a call with a line key: n + + p . Redial (saved number): Store: Either: The connection has been set up: . Or: Any number: + + p + . Repeat: n + . Redial (last ...

List of codes List of codes For information on the use of codes please refer to ! page 9. $ Recommendation % for optiset E without store key & This feature is not applicable for UK and other countries using tone dialling (default) Function UK code Standard code Euro code $ Special code % Camp-on...