Page 3 - Contents
i Contents Welcome to Your ROLMphone Telephone . . . . . . . . . . . . . . 1Where to Go for Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . 2Your Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Display . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 7 - Feature Keys and Access Codes; Flash Rate
3 Line Keys Your ROLMphone telephone has a separate line key for every extension that appears on your phone. You use the line keys to answer and place calls. Status Lights The red status lights next to the line keys tell you what is happening on those lines. A line key status light may turn on stead...
Page 8 - Sounds; Sound
4 Sounds Your phone makes different sounds to let you know what’s going on; rings occur on a line that you are not using to indicate that you have an incoming call, tones occur while you are using your phone and provide information about calls and features. Table 2. Rings Sound Meaning Single (repea...
Page 9 - Callback Request; To request a callback,; Listen for the phone to ring or for the busy signal.
5 Callback Request Callback Request has the communications server help you complete calls to extensions that are busy, ringing, or in Do Not Disturb mode. It lets you hang up and have the communications server call you back with triple rings. When you then answer, the communications server automatic...
Page 10 - Conference; To set up a conference,; Press the Connect key.; To drop the last added party,; Press the Clear key, or press TRANSFR and dial
6 Conference The Conference feature lets you have up to eight parties, including yourself, in a telephone conversation. The other parties besides yourself can be on trunks (outside lines) or extensions. To set up a conference, 1. During a call, press the Transfer (TRANSFR) key to put the party on co...
Page 11 - Connect; To reconnect with a call,; Consultation; To consult with a second party during a call,
7 Connect Connect lets you • reconnect with a call placed on consultation hold • reconnect with a transferred call before the transfer is com- plete • alternate between two parties, when you have one of them on consultation hold To reconnect with a call, Press the Connect key. Consultation Consultat...
Page 12 - Forwarding; To cancel Variable Forwarding,
8 Forwarding Forwarding redirects your incoming calls to another extension or an outside number. Variable Forwarding lets you set up an extension or outside number for forwarding under conditions you specify. Fixed Forwarding sends calls to extensions set up for you at the communications server. To ...
Page 13 - Hold; To put a call on hold,
9 Hold The Hold key lets you temporarily hang up a line without disconnecting the other party. If you do not retrieve the call after a certain period of time (determined by the communications server), your phone will ring. If it is an external call and you do not answer, the call is transferred to t...
Page 14 - Last Number Redial; To redial the last number dialed,
10 Last Number Redial On communications server Version 6.4 and higher, this feature lets you quickly redial the last number you have dialed. Each time you dial a valid internal or external telephone number it is automatically stored so that you can redial it later. Numbers dialed during consultation...
Page 15 - Mailbox; notifications. Messages and; To display messages and notifications,
11 Mailbox This feature lets you receive and answer reminder messages and PhoneMail and ROLMfax notifications. Messages and notifications turn on the status light beside your Mailbox key and (on display phones) provide information about the call. The Mailbox key also lets you leave reminder messag...
Page 16 - Open Listening; To use Open Listening during a handset call,; During your conversation, pick up the handset.; To cancel Open Listening,; Press the Speaker key again.
12 Open Listening Open Listening allows you to use your handset and, at the same time, let someone nearby listen to the conversation over the speaker. While Open Listening is active, someone nearby can hear your conversation, but his or her voice will not be picked up by the telephone’s microphone. ...
Page 17 - Park; To park a call to another extension,; To retrieve a parked call,; Dial
13 Park Park lets you move a call to an extension and hold it there without ringing that extension. You or another party can then retrieve the call from the extension as needed. To park a call to another extension, 1. Press the Transfer (TRANSFR) key. 2. Dial ∗ 6. 3. Dial the extension where you wan...
Page 18 - Pickup; To answer a call in your pickup group,; Press the Pickup key, or get a dial tone and dial
14 Pickup Pickup features let you answer calls ringing, on hold, queued, or parked at other extensions. Group Pickup lets you answer a call to an extension in your pickup group (set up at the communications server) even when you do not know the number for the extension. Station Pickup lets you answe...
Page 19 - Pick A Call and Add to Conference; To pick a call and add it to a conference
15 Pick A Call and Add to Conference You can use the Pickup feature to pick up the following kinds of calls and add them to a conference call. • a call alerting or ringing on another extension, on your phone or other phones • a call on hold on another line, on your phone or another phone • a call pa...
Page 20 - Preview; To activate the Preview feature,
16 Preview The Preview feature lets you view information associated with any line configured on your phone. You can see the following information when the phone is idle or active on a call: • the identity of the caller on a line configured to ring on your phone (including recalling lines from hold, ...
Page 21 - To set up a repdial key,; Press the Program key.; To dial using a repdial key,
17 Repertory Dialing (Repdial)Keys This feature lets you set up each repdial (R-) key on your faceplate for one-touch dialing of an extension, outside number, feature access code, or combination of numbers and feature access codes. To set up a repdial key, 1. Press the Program key. 2. Press the repd...
Page 22 - Saved Number Redial; To save a number you have dialed,
18 Saved Number Redial This feature saves a number that you have dialed. Later, you can redial your saved number by pressing the Saved Number Redial (SAV/RDL) key. To save a number you have dialed, Press the Saved Number Redial (SAV/RDL) key, or dial # 4 while the call is still ringing or busy. To d...
Page 23 - Press the line key next to the blinking status light.; To switch during a call,
19 Speaker All ROLMphone 300/600 series phones have a speaker that you can use for receiving calls or listening to the PhoneMail system. On ROLMphone models that only have a speaker and not a microphone, you must pick up your handset to speak to the other party. To answer a call, Pick up the hands...
Page 24 - Station Speed Dialing; To set up a station speed code on a display phone,
20 Station Speed Dialing Station Speed Dialing lets you assign frequently used dialing sequences (extensions, outside numbers, or feature access codes) to each of ten single-digit codes (0 through 9). You can then dial a single-digit code instead of the entire sequence. On Version 6.3 and higher, yo...
Page 25 - To dial using a station speed code,; Listen for the confirmation tone.
21 Station Speed (continued) To dial using a station speed code, 1. Press the Station Speed (SPEED) key. 2. Listen for the confirmation tone. 3. Dial the station speed code. OR 1. Get a dial tone. 2. Dial # 3 and then the station speed code. SPEED
Page 26 - System Hold; To place a call on system hold on a display phone,
22 System Hold System Hold lets you move a call to a system slot (a temporary holding place) and hold it there. The call can then be retrieved from any extension. To place a call on system hold on a display phone, Press the System Hold (SYSHOLD) key, and the communications server will assign the cal...
Page 27 - System Speed Dialing; To make a system speed call,; Dial the system speed code.
23 System Speed Dialing If the System Speed Dialing feature is set up on your communications server, you can dial frequently called outside numbers (local, long distance, and international) by dialing a code number. Usually these codes are published for an entire company in a special system speed di...
Page 28 - Transfer; Ask the other party to hold.
24 Transfer Transfer lets you move a call to another extension or to an outside number if your communications server is set up to do this. To transfer a call, 1. Ask the other party to hold. 2. Press the Transfer (TRANSFR) key. 3. Dial the extension, or dial 9 and the outside number. 4. If you want,...
Page 29 - Feature Access Codes
25 Feature Access Codes To use feature access codes ➩ Get a dial tone, or press the Transfer key during a call. Dial the feature access code. You may need to press the Connect key to return to your call. Feature Access Code Account Number ∗ 2 Bad Line Reporting ∗ 5 6 3 Busy Override # # 7 Buzz # ∗ 2...
