Samsung U32D970Q - User Manual

6 Securing the Installation Space Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product. ― The exterior may differ depending on the product. ...

7 Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― Take the following steps when cleaning. ― The following images are for reference only. Real-life situations may differ from what is shown in the images. 1 Power off the product and computer. 2...

8 Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object. • Damage to the cord may result in a fire or electric shock. Do not place the power cord or product near heat sources. • A fire or electric shock may result. ! Clean any dust around the pins...

10 Operation Warning There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. • A fire or electric shock may result. • Contact Samsung Customer Service Center for repairs. ! Before moving the product, turn off the power switch and disconnect the power cab...

12 ! Rest your eyes for more than 5 minutes for every 1 hour of product use. • Eye fatigue will be relieved. Do not touch the screen when the product has been turned on for an extended period of time as it will become hot. ! Store small accessories out of the reach of children. ! Exercise caution wh...

13 Preparations Chapter 02 Checking the Components - Contact the vendor where you purchased the product if any components are missing. - The appearance of the components and items sold separately may differ from the image shown. - Recommend to use the HDMI cable and DP cable which is provided by the...

14 Parts Front Buttons ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Function Key Guide Icons Description Open or close the onscreen display (OSD) menu, or return to the parent menu.When the initial screen is dis...

16 Reverse Side ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― To maximize the picture quality, a graphics card that supports the UHD (3840x2160) resolution is recommended. ON Port Description Connect the power ...

18 1 Place a protective cloth or cushion on a flat surface. Next, place the product with the face down on top of the cloth or cushion. 2 Lift and detach the rear cover of the product in the arrow direction. 3 Detach the cover from the back of the product in the direction indicated by the arrows. 4 U...

20 Adjusting the Product Tilt and Height ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -30˚(+0,-2˚) ~ 30˚(+2˚,0) -1.5˚(-1.5˚,+1.5˚) ~ 91.5˚(-1.5˚,+1.5˚) 130 mm ± 2.0 mm -5˚(±2.0˚) ~ 20˚(±2.0˚) • The monitor tilt ...

22 MagicRotation Auto The MagicRotation Auto function detects the rotation of monitors that are fitted with a rotation sensor and rotates the Windows screen accordingly. Software Installation 1 Insert the user manual CD provided with the product into the CD-ROM drive. 2 Follow the instructions given...

23 Rotating the monitor When rotating the monitor, the rotation angle is displayed on the monitor screen. 0° 90° The on-screen display (OSD) menu items will automatically rotate when the screen rotates. MENU SOURCE PIP/PBP MENU SOURCE PIP/PBP Caution 1 If the MagicRotation Auto software is not insta...

24 Using NCE(Natural Color Expert) Chapter 03 What is Monitor Calibration? Most of digital images are managed onscreen. That is why a monitor is very important for photographers and designers.The process to calibrate a monitor in order to display proper colors is called monitor calibration.This prod...

25 What is NCE (Natural Color Expert)? The Natural Color Expert (hereinafter "NCE") program was developed by Samsung Electronics to display optimized colors customized by users. ― This product supports the monitor calibration feature through the internal NCE function and the provided NCE pro...

26 Starting NCE (Natural Color Expert) Connecting the Calibrator 1 Connect the PC IN port on the product to a USB port on the PC using the USB cable. 2 Connect the calibrator to a USB port on the product. ― Install the driver (which is usually provided with a calibration program) provided by the cal...

27 Features of the NCE Program Layout and Menu Items on the NCE Home Screen Select Profile List to view information on each profile. Select the Start button to perform calibration. 1 2 3 4 5 1 Select a tab to perform the desired functions. 2 If the Profile List does not contain a profile, select Def...

29 Starting Calibration If the Profile List does not contain a profile, select Default and then start calibration. If the Profile List contains profiles, select a profile to edit or calibrate the profile. Go to “Home screen – System settings – Profile Mode .” Basic mode 1 Select Default or a profile...

32 Advanced 1 Settings required to calibrate can be configured from a single page. 2 Start calibration. • Select the connected calibrator, then click Next . • Attach the calibrator to the indicated spot on the screen, then click Next . ― Set the screensaver time to at least 30 minutes before startin...

34 Connecting and Using a Source Device Chapter 04 Before Connecting Check the following before you connect this product with other devices. Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may ...

35 Connection Using the HDMI Cable ― Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. HDMI IN 1 Connect the HDMI cable to the HDMI IN port on the back of the product and the HDMI port on the PC. 2 Press to ...

36 Connecting to Headphones or Speakers ― Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. AUDIO OUT 1 Connect an audio output device such as headphones or speakers to AUDIO OUT on the product. ― If the ste...

37 1 Remove the COVER-CABLE by sliding it down with both hands in the direction indicated by the arrow. 2 Insert and fix the cables in the slot. 3 Hold the COVER-CABLE and fix the cables into the grooves on the STAND-REAR. 4 Hold the bottom of the stand neck securely with your left hand and use the ...

38 Connecting the Product to a PC as a USB HUB Connecting a PC to the Product ― The product can function as a HUB by connecting to a PC via a USB cable. You can connect a source device directly to the product and control the device from the product, without having to connect the device to the PC. To...

39 Utilizing the Product as a USB HUB Using the product as a hub, connect and use various source devices with the product at the same time.A PC cannot connect to multiple source devices at the same time as it has a limited number of input/output ports available. The HUB feature on the product will i...

41 Screen Setup Configure the screen settings such as brightness.A detailed description of each function is provided. Refer to your product for details. Chapter 05 Color Mode Select a color mode ( Color Mode ) suitable for the environment where the product will be used. Calibration 1 / Calibration 2...

42 Configuring Color Mode (with AV connected) ― When the external input is connected through DVI/HDMI/DP and PC/AV Mode is set to AV , Color Mode has four automatic picture settings( Dynamic , Standard , Movie , Custom )that are preset at the factory. ― You can activate either Dynamic , Standard , M...

43 Brightness You can adjust the general brightness of the picture. (Range: 0~100)A higher value will make the picture appear brighter. ― This menu is not available when Eco Saving is set . ▶ ▶ Picture Color ModeBrightnessContrastSharpnessColorDual Color ModeResponse Time Adjust the brightness level...

44 Contrast Adjust the contrast between the objects and background. (Range: 0~100)A higher value will increase the contrast to make the object appear clearer. ― This menu is not available when PIP/PBP Mode is set to On and the Size is set to / (PBP Mode). ▶ ▶ Picture Color ModeBrightnessContrastShar...

45 Sharpness Make the outline of objects more clear or blurry. (Range: 0~100)A higher value will make the outline of objects clearer. ― Not available when PIP/PBP Mode is set to On . ▶ ▶ Picture Color ModeBrightnessContrastSharpnessColorDual Color ModeResponse Time Adjust the sharpness of the pictur...

46 Color A detailed description of each function is provided. Refer to your product for details. ― Not available when PIP/PBP Mode is set to On . ― When Color Mode is set to High-brightness , it is not possible to change the Color Temp. and Gamma settings. ― When Color Mode is set to DICOM , it is n...

47 Dual Color Mode Split the screen into two to assign different settings to each of the divided screens. ▶ ▶ Picture Color ModeBrightnessContrastSharpnessColorDual Color ModeResponse Time Split the screen and enable a different color setting in each half. Custom 100 7560 Faster Dual Color Mode Dual...

48 Response Time Accelerate the panel response rate to make video appear more vivid and natural. ― It is best to set Response Time to Standard or Faster when you are not viewing a movie. Picture Color ModeBrightnessContrastSharpnessColorDual Color ModeResponse Time Accelerate the panel response rate...

49 View Calibration Values View calibration settings configured using the Natural Color Expert program. ▶ ▶ ▶ ▶ Picture SharpnessColorDual Color ModeResponse TimeView Calibration ValuesHDMI Black LevelReset Color Mode View calibration values from the Natural Color Expert program. 60 Faster Image Siz...

50 HDMI Black Level If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/color degradation, black level, etc.) may occur, depending on the connected source device. In such case, HDMI Black Level can be used to adjust the image quality. If this is t...

51 Reset Color Mode Resets your current color mode to its default settings. ▶ ▶ ▶ ▶ Picture SharpnessColorDual Color ModeResponse TimeView Calibration ValuesHDMI Black LevelReset Color Mode Reset the current color mode to its default settings. 60 Faster Normal ▶ ▶ ▶ ▶ Picture SharpnessColorDual Colo...

52 Screen Adjustment Chapter 06 Image Size Change the picture size. ― This menu is not available when PIP/PBP Mode is set to On and the Size is set to , (PBP Mode). In PC mode 와이드 3 ▶ Screen Image SizeH-PositionV-PositionPIP/PBP Choose the size and aspect ratio of the picture displayed on screen. Au...

56 Configuring PIP/PBP Mode 스크린 화면 크기 수평 위치 수직 위치 동시 화면 모드 와이드 3 3 ▶ PIP/PBP PIP/PBP ModeSizePositionSound SourceSourceImage SizeContrast&Color Turn PIP/PBP Mode on or off. Off On DisplayPort1/DisplayPort2/HDMI/DVI Wide/Wide/Wide/Wide - The displayed image may differ depending on the model. Enab...

57 Configuring Size 스크린 화면 크기 수평 위치 수직 위치 동시 화면 모드 와이드 3 3 ▶ PIP/PBP PIP/PBP ModeSizePositionSound SourceSourceImage SizeContrast&Color Select the size and aspect ratio of the sub-screen. On - The displayed image may differ depending on the model. Select the size and aspect ratio of the sub-scre...

58 Configuring Position ― Not available if Size is set to or (PBP mode). 스크린 화면 크기 수평 위치 수직 위치 동시 화면 모드 와이드 3 3 ▶ PIP/PBP PIP/PBP ModeSizePositionSound SourceSourceImage SizeContrast&Color Select the position of the sub-screen from the available options. On - The displayed image may differ depen...

59 Configuring Sound Source 스크린 화면 크기 수평 위치 수직 위치 동시 화면 모드 와이드 3 3 ▶ PIP/PBP PIP/PBP ModeSizePositionSound SourceSourceImage SizeContrast&Color Set which screen you want to hear the sound for. On DisplayPort1/DisplayPort2/HDMI/DVI Wide/Wide/Wide/Wide - The displayed image may differ depending on...

61 Configuring Source PIP Mode (available in PIP mode( Size / / )) 스크린 화면 크기 수평 위치 수직 위치 동시 화면 모드 와이드 3 3 ▶ PIP/PBP PIP/PBP ModeSizePositionSound SourceSourceImage SizeContrast&Color Select the source for each screen. On DisplayPort1 DisplayPort2HDMIDVI - The displayed image may differ depending...

62 Select an input source for the device displayed on each of the divided screens. 1 Press any button on the front of the product to display the Function Key Guide. Next, press to display the corresponding menu screen. 2 Press to move to Screen and press on the product. 3 Press to move to PIP/PBP an...

64 Configuring Image Size PIP Mode In PC mode 스크린 화면 크기 수평 위치 수직 위치 동시 화면 모드 와이드 3 3 ▶ PIP/PBP PIP/PBP ModeSizePositionSound SourceSourceImage SizeContrast&Color On HDMI Auto Wide Select the image size for each screen. In AV mode 스크린 화면 크기 수평 위치 수직 위치 동시 화면 모드 와이드 3 3 ▶ PIP/PBP PIP/PBP ModeSizeP...

66 Configuring Contrast&Color PIP Mode 스크린 화면 크기 수평 위치 수직 위치 동시 화면 모드 와이드 3 3 ▶ PIP/PBP PIP/PBP ModeSizePositionSound SourceSourceImage SizeContrast&Color On HDMI Wide Adjust the contrast level for each screen. - The displayed image may differ depending on the model. Set the Contrast and Col...

68 Coordinating OSD A detailed description of each function is provided. Refer to your product for details. Chapter 07 Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. ― It will not be applied to other functions on your PC. 사용자 조정 ...

69 Display Time Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified period of time. Display Time can be used to specify the time after which you want the OSD menu to disappear. Options LanguageDisplay Time Set how long the menu window will remain o...

70 Setup and Reset A detailed description of each function is provided. Refer to your product for details. Chapter 08 Eco Saving The Eco Saving function reduces power consumption by controlling the electric current used by the monitor panel. 해제 ▶ ▶ ▶ ▶ Eco SavingUSB Super ChargingPC/AV ModeDisplayPo...

71 USB Super Charging Charge the battery of a connected source device quickly using the USB 3.0 port on the product. ▶ ▶ ▶ ▶ Eco SavingUSB Super ChargingPC/AV ModeDisplayPort Ver.Source DetectionKey Repeat TimeOff Timer Settings Set the USB Super charging mode. Off Auto Acceleration 설정 에코 세이빙 USB 고속...

72 PC/AV Mode Set PC/AV Mode to AV . The picture size will be enlarged. This option is useful when you view a movie. ▶ ▶ ▶ ▶ Eco SavingUSB Super ChargingPC/AV ModeDisplayPort Ver.Source DetectionKey Repeat TimeOff Timer Settings Set to AV to enlarge the picture. Off Auto Acceleration 설정 에코 세이빙 PC/AV...

73 DisplayPort Ver. Select your Displayport. Displayport 1.1 supports High Bit Rate 1, while 1.2 supports High Bit Rate 2. ▶ ▶ ▶ ▶ Eco SavingUSB Super ChargingPC/AV ModeDisplayPort Ver.Source DetectionKey Repeat TimeOff Timer Settings Select your Displayport. Displayport 1.1 supports HBR 1, while 1....

74 Source Detection You can activate Source Detection . ― Not available when PIP/PBP Mode is set to On . ▶ ▶ ▶ 가속반복 ▶ USB Super ChargingPC/AV ModeDisplayPort Ver.Source DetectionKey Repeat TimeOff TimerReset All Settings Decide how input sources will be detected. Auto Manual - The displayed image ma...

75 Key Repeat Time Control the response rate of a button when the button is pressed. ▶ ▶ 자동 가속반복 ▶ USB Super ChargingPC/AV ModeDisplayPort Ver.Source DetectionKey Repeat TimeOff TimerReset All Settings Configure the response rate of a button when the button is pressed. Acceleration 1 sec2 secNo Repe...

76 Off Timer You can set the product to automatically turn off. ▶ ▶ ▶ ▶ USB Super ChargingPC/AV ModeDisplayPort Ver.Source DetectionKey Repeat TimeOff TimerReset All Settings Enable or disable the Off Timer. Auto Acceleration 설정 에코 세이빙 PC/AV 모드 입력 인식 키반복 시간설정 꺼짐 예약 모두 초기화 해제 ▶ 자동 가속반복 ▶ 해제 4 Off Tim...

77 설정 에코 세이빙 PC/AV 모드 입력 인식 키반복 시간설정 꺼짐 예약 모두 초기화 해제 ▶ 자동 가속반복 ▶ Off TimerTurn Off After Off Timer Set the monitor to automatically turn off after a certain time period. Off 4h - The displayed image may differ depending on the model. Configuring Turn Off After ― This option is only available when Of...

78 Reset All Return all the settings for the product to the default factory settings. ▶ ▶ ▶ ▶ USB Super ChargingPC/AV ModeDisplayPort Ver.Source DetectionKey Repeat TimeOff TimerReset All Settings Return all the settings for the product to the default factory settings. Auto Acceleration ▶ ▶ ▶ USB Su...

79 Information Menu and Others A detailed description of each function is provided. Refer to your product for details. Chapter 09 Information View the current input source, frequency and resolution. Displaying Information 1 Press any button on the front of the product to display the Function Key Gui...

80 Configuring Brightness and Contrast in the Initial Screen Adjust the Brightness , Contrast using the buttons when the initial screen (that displays no menu screen) is displayed. Brightness Contrast 100 - The displayed image may differ depending on the model. Brightness ― This menu is not availabl...

81 Installing the Software Chapter 10 Easy Setting Box Easy Setting Box Easy Setting Box enables users to use the monitor by partitioning multiple sections. Installing the Software 1 Insert the installation CD into the CD-ROM drive. 2 Select the Easy Setting Box setup program. ― If the pop-up screen...

82 Troubleshooting Guide Chapter 11 Requirements Before Contacting Samsung Customer Service Center Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Testing the Product Check if your product is operating no...

83 Check the following. Installation issue (PC mode) Issues Solutions The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked. Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected...

85 Sound issue Issues Solutions There is no sound. Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software progra...

87 Specifications Chapter 12 - Size - Display area H V - Dimensions ( W x H x D) W D H General Model Name U32D970 Panel Size 32 Class (31.5 Inches / 80 cm) Display area 697.92 mm (H) x 392.58 mm ( V )27.5 Inches (H) x 15.5 Inches ( V ) Pixel Pitch 0.18175 mm (H) x 0.18175 mm ( V )0.007156 Inches (H)...

90 PowerSaver The power-saving function of this product reduces power consumption by switching off the screen and changing the color of the power LED if the product is not used for a specified period of time. The power is not turned off in power-saving mode. To switch the screen back on, press any k...

93 Appendix Chapter 13 Contact SAMSUNG WORLD WIDE ― If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. NORTH AMERICA U.S.A 1-800-SAMSUNG (726-7864) http://www.samsung.com/us/support CANADA 1-800-SAMSUNG (726-7864) http://www.samsung.c...

94 LATIN AMERICA COSTA RICA 0-800-507-726700-800-1-SAMSUNG (726-7864) http://www.samsung.com/latin/support (Spanish)http://www.samsung.com/latin_en/support (English) DOMINICA 1-800-751-2676 http://www.samsung.com/latin/support (Spanish)http://www.samsung.com/latin_en/support (English) ECUADOR 1-800-...

96 EUROPE ESTONIA 800-7267 http://www.samsung.com/ee/support FINLAND 030-6227 515 http://www.samsung.com/fi/support FRANCE 01 48 63 00 00 http://www.samsung.com/fr/support GERMANY 0180 6 SAMSUNG bzw. http://www.samsung.com/de/support 0180 6 7267864*(*0,20 €/Anruf aus dem dt. Festnetz, aus dem Mobilf...

99 S.E.A NEW ZEALAND 0800 726 786 http://www.samsung.com/nz/support PHILIPPINES 1-800-10-7267864 [PLDT ]1-800-8-7267864 [Globe landline and Mobile]02-4222111 [Other landline] http://www.samsung.com/ph/support SINGAPORE 1800-SAMSUNG (726-7864) http://www.samsung.com/sg/support TAIWAN 0800-329999 http...

101 AFRICA BOTSWANA 8007260000 http://www.samsung.com/support BURUNDI 200 http://www.samsung.com/support CAMEROON 7095-0077 http://www.samsung.com/africa_fr/support COTE D’ IVOIRE 8000 0077 http://www.samsung.com/africa_fr/support DRC 499999 http://www.samsung.com/support GHANA 0800-100770302-200077...

102 Responsibility for the Pay Service(Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc. • If a s...

104 Terminology OSD (On Screen Display) ____ On screen display (OSD) allows you to customize on-screen settings to optimize the picture quality as required. You can change the screen brightness, tint, size and many other settings using menus displayed on the screen. HUB ____ HUB refers to a device t...