Samsung U28R550UQP - User Manual

6 Warning • DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • Keep the plastic packaging out of the reach of children. ‒ Children may suffocate. • Do not install the product on an unstable or vibrating surface (insecure shelf...

7 Warning • There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒ Contact Samsung Customer Service Centre for repairs. • To move the product, first disconnect all the cables from it, including the power cable. • If the product generates abnormal soun...

8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time. • Disconnect the power cord from...

9 Preparations Chapter 02 Parts Control Panel ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Function Key Guide UP(REAR) PRESS(ENTER) LEFT Power LED JOG Button DOWN(FRONT) RIGHT Return Parts Description JOG Butto...

11 When the product displays nothing (i.e. Power saving mode or Non-signal mode), 3 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode UP Source Change Down PRESS(ENTER) for 2 seconds Power Off When the product displays the menu, the JOG Button c...

12 Configuring Eye Saver Mode, Brightness and Contrast from Direct Key Guide Adjust the Brightness , Contrast and Eye Saver Mode by moving the JOG button. Eye Saver Mode Brightness Contrast Off ― The displayed image may differ depending on the model. ― The default brightness can vary depending on th...

13 Types of Ports ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. HDMI IN 1 HDMI IN 2 DP IN SERVICE DC 19V HDMI IN 1 HD...

14 3 When the screen as shown in the following figure is displayed, select Yes . Update now Update from version XXXX.X to version XXXX.X? Yes No 4 The software upgrading proceeds. Update now Updating product Software…Your product will turn itself off and on again automatically after completing updat...

15 Adjusting the Product Tilt ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -2.0° (±2.0°) ~ 15.0° (±2.0°) • The product tilt can be adjusted. • Hold the lower part of the product and adjust the tilt carefully. A...

16 Precautions for moving the product • Do not directly apply pressure on the screen. • Do not hold the screen when moving the product. • Do not hold the product upside down only by the stand. • Hold the lower corners or edges of the product when moving it. Wall Mount Kit Specifications (VESA) ― Ins...

17 Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. Caution Do not hold the product upside down only by the stand. Caution Do not press down on the product. There is a risk of damaging the pr...

18 Removing the Stand ― Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down. Caution Do not hold the product upside down only by the stand. Caution Do not press down on the product. There is a risk of damaging the product. 1 2 3 4 Pl...

19 Connecting and Using a Source Device Chapter 03 Read below before installing the product. 1 Before installing the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. 2 Before installing the product, ma...

20 Connection Using an HDMI-DVI Cable First make sure that the power cables for product and other devices (e.g. PC, settop box, etc.) are removed. HDMI IN 1, HDMI IN 2 ― The audio function is not supported if the source device is connected using the HDMI-DVI cable. ― The optimum resolution may not b...

21 Tidying Up the Connected Cables 1 2 3 Connect cables to their port and route them through the ring on the back of the stand. Push the cables further close to the stand. Route the cables through the HOLDER-CABLE. 4 5 Secure the HOLDER-CABLE to the stand. (HOOK type) Cables arrangement is complete....

22 Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. • Keep your eyes directly in front of the screen. • Adjust the angle so light d...

23 Screen Setup Function Key Guide → → Picture Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. Chapter 04 ― The functions available may vary depending on the product model. The colour and shape of parts may dif...

24 Brightness You can adjust the general brightness of the picture. (Range: 0~100)A higher value will make the picture appear brighter. ― This menu is not available when SAMSUNG M A G I C Bright is set to Dynamic Contrast mode. ― This menu is not available when Eco Saving Plus is enabled. ― This men...

25 SAMSUNG MAGIC Upscale SAMSUNG M A G I C Upscale function can enhance the layers of the picture details and the vividness of the picture. The function has more obvious effects on low-resolution pictures. ― This menu is not available when SAMSUNG M A G I C Bright is set to Cinema or Dynamic Contras...

26 Screen Ratio Change the picture size. ― This menu is not available when PIP/PBP Mode is set to On and the Screen Size is set to (PBP Mode). In PC mode • Auto : Display the picture according to the aspect ratio of the input source. • Wide : Display the picture in full screen regardless of the aspe...

27 Configuring the PIP/PBP Settings Function Key Guide → → PIP/PBP A detailed description of each function is provided. Refer to your product for details. Chapter 05 ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specif...

28 Screen Size Select the size and aspect ratio of the sub-screen. • / / / Position Select the position of the sub-screen from the available options. • / / / ― Not available when PBP is selected. ― The screen may flicker if the input source is unstable. Sound Source Set which screen you want to hear...

29 Screen Ratio Select the image size for each screen. PBP Mode (available in PBP mode(Screen Size )) In PC mode • Auto : Display the picture according to the aspect ratio of the each screen input source. • Wide : Display the picture in full screen regardless of the aspect ratio of the each screen i...

31 Adjusting OSD (On Screen Display) settings Function Key Guide → → On Screen Display A detailed description of each function is provided. Refer to your product for details. Chapter 06 ― The functions available may vary depending on the product model. The colour and shape of parts may differ from w...

32 Setup and Reset Function Key Guide → → System A detailed description of each function is provided. Refer to your product for details. Chapter 07 ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subje...

33 3 Base on the test result, select Yes / No / Show Again . Yes No Show Again Do you still see the same problem on the test screen?If you need to see the photo again, click Show Again. • You will see the following screen when you select Yes . Self Diagnosis Complete Contact the Samsung Call Center ...

34 FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.The displayed FreeSync menu items on the monitor may vary, depending on the monitor mo...

35 Eco Saving Plus Reduce energy consumption compared to consumption at the maximum brightness level. ― This option is not available when SAMSUNG M A G I C Bright is in Dynamic Contrast mode. ― This menu is not available when Game Mode is enabled. ― This menu is not available when Eye Saver Mode is ...

37 Information Function Key Guide → → Information A detailed description of each function is provided. Refer to your product for details. Chapter 08 ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subj...

38 Installing the Software Chapter 09 Easy Setting Box Easy Setting Box enables users to use the product by partitioning multiple sections. To install the latest version of Easy Setting Box , download it from the Samsung website at http://www. samsung.com. ― The software may not work properly if you...

39 Troubleshooting Guide Chapter 10 Requirements Before Contacting Samsung Customer Service Centre ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Product diagnosis (Screen issue) If a problem occurs wi...

42 Specifications Chapter 11 General Model Name U28R55* Size 28 Class (27.9 Inches / 70.8 cm) Display area 620.928 mm (H) x 341.28 mm (V) Pixel Pitch 0.16 mm (H) x 0.16 mm (V) Maximum Pixel Clock 600 MHz (HDMI, DisplayPort) Power Supply AC100-240V~ 50/60HzBased on the AC voltage of the adapter. For ...

43 Standard Signal Mode Table Model Name U28R55* Synchronization Horizontal Frequency 30 ~ 135 kHz (HDMI, DisplayPort) Vertical Frequency 50 ~ 75 Hz (HDMI, DisplayPort) Resolution Optimum Resolution 3840 x 2160 @ 60 Hz Maximum Resolution If a signal that belongs to the following standard signal mode...

46 Appendix Chapter 12 Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installati...