Samsung S27E370D - User Manual

6 Securing the Installation Space Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product. ― The exterior may differ depending on the product. ...

7 Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― Take the following steps when cleaning. ― The following images are for reference only. Real-life situations may differ from what is shown in the images. 1 Power off the product and computer. 2...

8 Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object. • Damage to the cord may result in a fire or electric shock. Do not place the power cord or product near heat sources. • A fire or electric shock may result. ! Clean any dust around the pins...

10 Operation Warning There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. • A fire or electric shock may result. • Contact Samsung Customer Service Centre for repairs. ! To move the product, first disconnect all the cables from it, including the power...

13 Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. Keep your eyes directly in front of the screen. • Adjust the angle so light doe...

14 Preparations Chapter 02 Checking the Components - Contact the dealer from whom you purchased the product if any item is missing. - The pictures may look different from the actual components. Components ― Components may vary depending on the country. Quick Setup Guide Warranty card(Not available i...

15 Parts Control Panel ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. LEFT Return JOG Button Function Key Guide RIGHT DOWN PRESS(ENTER) UP Power LED Icons Description JOG Button Multi directional button that help...

16 Direct Key guide Analog mode Brightness Auto Adjustment Volume Features Wireless Charging Off HDMI , DisplayPort mode Brightness Volume Features ― The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the inpu...

19 Reverse Side ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Port Description Connects to a PC using a DP cable. Connects to a source device using an HDMI cable or HDMI-DVI cable. Connect to an audio output dev...

20 Adjusting the Product Tilt ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -1° (±2°) - 20° (±2°) • You can adjust the product tilt. • Hold the lower part of the product and adjust the tilt carefully.

22 Connecting and Using a Source Device Chapter 03 Before Connecting Check the following before you connect this product with other devices. Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may ...

23 Connection Using the HDMI Cable ― Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. HDMI IN 1 Connect the HDMI cable to the HDMI IN port on the back of the product and the HDMI port on the PC. 2 Connect t...

24 Connection Using an DP Cable ― Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. DP IN 1 Connect the DP cable to the DP IN port on the back of the product and the DP port on the PC. 2 Connect the DC power...

25 Connecting the Power Power connection using detachable DC power adapter 1 2 3 1 1 Connect the power cable to the DC power adapter. Then, connect the DC power adapter to the DC14V port on the back of the product. 2 Next, connect the power cable to the power outlet. 3 Press the JOG button on the ba...

26 Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. 1 Click on the "Windows Driver...

27 Using the Wireless Charging function Chapter 04 Wireless Charging ― The wireless charging cover and mobile device should be purchased separately. ― If wireless charging does not work, check your mobile device first. Ensure that the device supports wireless charging and is not broken. ― Wireless c...

28 Precautions ― Make sure to read the user manual before use to ensure that you use the monitor properly and safely. ― This wireless charging monitor is compatible with Qi-certified devices (receivers). ― This monitor uses a magnetic induction system and has obtained Qi certification for wireless c...

29 ― Do not place a metallic object, such as a coin, under the mobile device in the wireless charging area. An external accessory made out of metal can interfere with the charging progress. ― Do not place an object other than your mobile device in the wireless charging area. Do not place a heavy obj...

30 Screen Setup Configure the screen settings such as brightness.A detailed description of each function is provided. Refer to your product for details. Chapter 05 SAMSUNG MAGIC Bright This menu provides an optimum picture quality suitable for the environment where the product will be used. ― This m...

32 Brightness You can adjust the general brightness of the picture. (Range: 0~100)A higher value will make the picture appear brighter. ― This menu is not available when SAMSUNG M A G I C Bright is set to Dynamic Contrast mode. ― This menu is not available when Eco Saving Plus is enabled. ― This men...

33 Contrast Adjust the contrast between the objects and background. (Range: 0~100)A higher value will increase the contrast to make the object appear clearer. ― This option is not available when SAMSUNG M A G I C Bright is in Cinema or Dynamic Contrast mode. ― This menu is not available when Game Mo...

34 Sharpness Make the outline of objects more clear or blurry. (Range: 0~100)A higher value will make the outline of objects clearer. ― This option is not available when SAMSUNG M A G I C Bright is in Cinema or Dynamic Contrast mode. ― This menu is not available when SAMSUNG M A G I C Upscale is in ...

35 Color A detailed description of each function is provided. Refer to your product for details. ― Adjust the tint of the screen. This menu is not available when SAMSUNG M A G I C Bright is set to Cinema or Dynamic Contrast mode. ― This menu is not available when Game Mode is enabled. ― This menu is...

36 SAMSUNG MAGIC Upscale SAMSUNG M A G I C Upscale function can enhance the layers of the picture details and the vividness of the picture. ― Adjust the tint of the screen. This menu is not available when SAMSUNG M A G I C Bright is set to Cinema or Dynamic Contrast mode. ― This menu is not availabl...

37 HDMI Black Level If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/colour degradation, black level, etc.) may occur, depending on the connected source device. In such case, HDMI Black Level can be used to adjust the image quality.If this is t...

38 Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation.TÜV Rheinland “Low Blue Light Content” is a certification for products which meet requirements for lower blue light levels. When Eye Saver Mode is ' On ', the blue light that wavelength is around 400nm will decrease, and...

39 Game Mode Configure the product screen settings for game mode.Use this feature when playing games on a PC or when a game console such as PlayStation™ or Xbox™ is connected. ― This menu is not available when Eye Saver Mode is enabled. 와이드 Picture Eye Saver Mode Game Mode Response Time Picture Size...

40 Response Time Accelerate the panel response rate to make video appear more vivid and natural. ― It is best to set Response Time to Standard or Faster when you are not viewing a movie. Picture Accelerate the panel response rate to make video appear more vivid and natural. Standard Faster Fastest E...

41 Picture Size Change the picture size. In PC mode Picture Eye Saver Mode Game Mode Response Time Picture Size Screen Adjustment Choose the size and aspect ratio of the picture displayed on screen. Auto Wide Off Off Return - The displayed image may differ depending on the model. Changing the Pictur...

44 Adjust the screen frequency. ― This menu is available in Analog mode only. Screen Adjustment H-Position V-Position Coarse Fine Adjust the screen frequency. 50 50 2200 0 Return - The displayed image may differ depending on the model. Configuring Coarse 1 When the Function Key Guide appears, select...

45 Fine-adjust the screen to obtain a vivid picture. ― This menu is available in Analog mode only. Screen Adjustment H-Position V-Position Coarse Fine Return Fine-tune the screen to get a vivid picture. 50 50 2200 0 - The displayed image may differ depending on the model. Configuring Fine 1 When the...

46 Coordinating OSD A detailed description of each function is provided. Refer to your product for details. Chapter 06 Transparency Set the transparency for the menu windows. 한국어 OnScreen Display Transparency Position Language Display Time Configure the transparency of the menu windows. Off On 20 se...

47 Position Position H-Position V-Position 100 0 Move the menu position to the left or right. Return Position H-Position V-Position 100 0 Move the menu position up or down. Return - The displayed image may differ depending on the model. Configuring Position H-Position : Move the menu position to the...

48 Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. ― It will not be applied to other functions on your PC. DeutschEnglishEspañolFrançaisItaliano OnScreen Display Transparency Position Language Display Time Return Set the menu lang...

49 Display Time Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified period of time. Display Time can be used to specify the time after which you want the OSD menu to disappear. OnScreen Display Transparency Position Language Display Time Set how lo...

50 Setup and Reset A detailed description of each function is provided. Refer to your product for details. Chapter 07 Wireless Charging Wireless Charging FreeSync Eco Saving Plus Off Timer PC/AV Mode Source Detection Key Repeat Time System Return Enable or disable Wireless Charging Auto Acceleration...

51 FreeSync The sound quality of the monitor may decrease if FreeSync is enabled. Make sure to use a Samsung DP cable. DP cables not supplied by Samsung may not be compatible with the product. Wireless Charging FreeSync Eco Saving Plus Off Timer PC/AV Mode Source Detection Key Repeat Time System Ret...

53 Eco Saving Plus The Eco Saving Plus function reduces power consumption by controlling the electric current used by the monitor panel. ― This option is not available when SAMSUNG M A G I C Bright is in Dynamic Contrast mode. ― This menu is not available when Game Mode is enabled. ― This menu is no...

54 Off Timer You can set the product to automatically turn off. Wireless Charging FreeSync Eco Saving Plus Off Timer PC/AV Mode Source Detection Key Repeat Time System Enable or disable the Off Timer. Off Off Off Auto Acceleration Return 해제 동작 Off Timer Turn Off After Off Timer Enable or disable the...

55 Off Timer Turn Off After Off Timer Set the monitor to automatically turn off after a certain time period. On 4h Return - The displayed image may differ depending on the model. Configuring Turn Off After ― This option is only available when Off Timer is set to On . 1 When the Function Key Guide ap...

56 PC/AV Mode Set PC/AV Mode to AV . The picture size will be enlarged. This option is useful when you view a movie. Wireless Charging FreeSync Eco Saving Plus Off Timer PC/AV Mode Source Detection Key Repeat Time System Set to AV to enlarge the picture. Off Off Off Auto Acceleration Return PC/AV Mo...

57 Source Detection You can activate Source Detection . Wireless Charging FreeSync Eco Saving Plus Off Timer PC/AV Mode Source Detection Key Repeat Time System Decide how input sources will be detected. Auto Manual Off Off Off Return - The displayed image may differ depending on the model. Configuri...

58 Key Repeat Time Control the response rate of a button when the button is pressed. 자동 수동 Wireless Charging FreeSync Eco Saving Plus Off Timer PC/AV Mode Source Detection Key Repeat Time System Return Configure the response rate of a button when the button is pressed. Acceleration 1 sec 2 sec No Re...

59 Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product. Power LED On Reset All System Return Set the status of the power LED. Working Stand-by - The displayed image may differ depending on the model. Configuring Power LED On 1 When the Func...

60 Reset All Return all the settings for the product to the default factory settings. Power LED On Reset All Return System Stand-by Return all the settings for the product to the default factory settings. All the menu settings will be reset to default. Are you sure you want to reset? Yes No - The di...

61 Information Menu and Others A detailed description of each function is provided. Refer to your product for details. Chapter 08 Information Picture OnScreen Display System Information Information Exit ********* **kHz **Hz PP ****x**** Optimal Mode ****x**** **Hz - The displayed image may differ de...

63 Configuring Volume in the Initial Screen You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed. Mute Volume 50 Mute - The displayed image may differ depending on the model. Volume 1 Adjust the Volume controlling the JOG button LEFT/RIGHT. ― If the audio quality...

64 Installing the Software Chapter 09 Easy Setting Box Easy Setting Box Easy Setting Box enables users to use the monitor by partitioning multiple sections. Installing the Software 1 To install the latest version of Easy Setting Box , download it from the Samsung Electronics website at http://www.sa...

65 Troubleshooting Guide Chapter 10 Requirements Before Contacting Samsung Customer Service Centre Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Testing the Product Check if your product is operating no...

66 Check the following. Installation issue (PC mode) Issues Solutions The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked. Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected...

68 Sound issue Issues Solutions There is no sound. Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software Progra...

71 Specifications Chapter 11 - Size - Display area H V - Dimensions ( W x H x D) W D H General Model Name S24E370 S27E370 Panel Size 24 Class (23.6 Inches / 59.8 cm) 27 Class (27 Inches / 68.5 cm) Display area 521.28 mm (H) x 293.22 mm ( V )20.5 Inches (H) x 11.5 Inches ( V ) 597.9 mm (H) x 336.3 mm...

73 PowerSaver The power-saving function of this product reduces power consumption by switching off the screen and changing the colour of the power LED if the product is not used for a specified period of time. The power is not turned off in power-saving mode. To switch the screen back on, press any ...

76 Appendix Chapter 12 Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installati...

78 Terminology OSD (On Screen Display) ____ On screen display (OSD) allows you to customize on-screen settings to optimize the picture quality as required. You can change the screen brightness, tint, size and many other settings using menus displayed on the screen. Gamma ____ The Gamma menu adjusts ...