Samsung OM32H - User Manual

Table of contents 5 Specifications General 111 Preset Timing Modes 113 Appendix Responsibility for the Pay Service (Cost to Customers) 116 Not a product defect 116 A Product damage caused by customer's fault 116Others 116 Prevention of Afterimage Burn-in 117 What is afterimage burn-in? 117 Recommend...

6 Before Using the Product Chapter 01 Safety Precautions The following safety instructions are to ensure your personal safety and prevent property damage. Please read the following to ensure the proper use of the product. Safety symbols Symbol Name Meaning Warning A serious or fatal injury may resul...

7 Electricity and Safety " The following images are for reference only. Real-life situations may differ from what is shown in the images. Warning Do not touch the power plug with wet hands. Otherwise, an electric shock may result. Do not bend or pull the power cable with force. Be careful not to...

8 Caution Hold the plug when disconnecting the power cable from the power socket. An electric shock or fire may result. When connecting the power plug to the port, be sure to connect it completely. If the power plug is not completely connected to the port, the plug may be unexpectedly disconnected, ...

10 Operation Warning If the product generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your Samsung Customer Service Centre. An electric shock or fire may result. Keep the remote control batteries and the small accessories out of the reach of children...

12 Use only the specified standardised batteries, and do not use a new battery and a used battery at the same time. Otherwise, the batteries may be damaged or cause fire, personal injury or damage due to a leakage of the internal liquid. Do not watch the product screen too closely and continuously f...

13 Storage and Maintenance Cleaning the exterior and display Wipe the surface with a slightly wet, soft cloth, and then wipe with a dry cloth. 1 2 3 Precautions Do not scratch the screen with nails or sharp objects. Scratches may leave marks or damage the product. Do not spray water directly on any ...

14 – Contact the vendor where you purchased the product if any components are missing. – The appearance of the components may differ from the images shown. – A stand is not provided with the product. To install a stand, you can purchase one separately. Checking the Components Components + + - - Quic...

15 Parts Reverse Side ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Stick the receiver of an external IR cable to this location when the cable is not used or the product is moved. IR IN OUT RS232C IN OUT AUDIO O...

17 – Remote control button functions may differ for different products. Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not ...

18 TOOLS INFO SET UNSET LOCK PC A DVI B HDMI C DP D EXIT RETURN IR control Display information about the current input source. Move to the upper, lower, left or right menu, or adjust an option's setting.Confirm a menu selection.Exit the current menu. Manually select a connected input source from HDM...

19 Connection Using an IR Stereo Cable (sold separately) Make sure to connect the External IR cable while the product is powered off. Then, power on the product. Controlling more than one display product using your remote control • Connect the IR OUT port on the product to the IR IN port on the othe...

20 Before Installing the Product (Installation Guide) To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. • Ensure that an authorised installation company installs the wall mount. • Otherwise, it may fall and cause personal ...

21 Installing the Wall Mount Installing the Wall Mount • The wall mount kit (sold separately) allows you to mount the product on the wall. • For detailed information on installing the wall mount, see the instructions provided with the wall mount. • We recommend you contact a technician for assistanc...

22 Remote Control (RS232C) Cable Connection RS232C Cable Interface RS232C (9 pins) Pin TxD (No.2), RxD (No.3), GND (No.5) Bit rate 9600 bps Data bits 8 bit Parity None Stop bit 1 bit Flow control None Maximum length 15 m (only shielded type) • Pin assignment 1 2 3 4 5 6 7 8 9 5 4 3 2 1 9 8 7 6 <M...

23 • RS232C cableConnector: 9-Pin D-Sub to Stereo Cable 5 1 6 9 -P2- 1 2 3 -P1- -P1- -P1- -P2- -P2- Male type RxTxGnd 325 ------------------------------ 123 TxRxGnd STEREOPLUG(3.5ø) LAN Cable • Pin assignment 1 2 3 4 5 6 7 8 Pin No Standard Colour Signal 1 White and orange TX+ 2 Orange TX- 3 White a...

25 Connection ― Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product. • Connection 1 RS232C IN OUT RS232C IN OUT RS232C IN OUT RS232C IN OUT • Connection 2 RS232C OUT HDBT (LAN IN) RS232C IN OUT RS232C IN OUT RS232C IN OUT • Connection 3 HDBT (LAN IN) HDBT (LAN...

26 Control Codes Viewing control state (Get control command) Header Command ID Data length Checksum 0xAA Command type 0 Controlling (Set control command) Header Command ID Data length Data Checksum 0xAA Command type 1 Value Command No. Command type Command Value range 1 Power control 0x11 0~1 2 Volu...

27 Power control • FunctionA product can be powered on and off using a PC. • Viewing power state (Get Power ON / OFF Status) Header Command ID Data length Checksum 0xAA 0x11 0 • Setting power ON/Off (Set Power ON / OFF) Header Command ID Data length Data Checksum 0xAA 0x11 1 "Power" "Pow...

28 Input source control • FunctionThe input source of a product can be changed using a PC. • Viewing input source state (Get Input Source Status) Header Command ID Data length Checksum 0xAA 0x14 0 • Setting the input source (Set Input Source) Header Command ID Data length Data Checksum 0xAA 0x14 1 &...

29 Screen mode control • FunctionThe screen mode of a product can be changed using a PC.Screen mode cannot be controlled when the Video Wall function is enabled. • Viewing screen status (Get Screen Mode Status) Header Command ID Data length Checksum 0xAA 0x18 0 • Setting the picture size (Set Pictur...

30 Video Wall Mode Control • Function Video Wall mode can be activated on a product using a PC. This control is only available on a product whose Video Wall is enabled. • Viewing video wall mode (Get Video Wall Mode) Header Command ID Data length Checksum 0xAA 0x5C 0 • Setting the video wall (Set Vi...

34 Connecting and Using a Source Device Before Connecting Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it.The number and locations of ports on source devices may differ from device to device. ― Do not connect the power cable until all connections...

36 Connecting an External Monitor • Do not connect the power cable before connecting all other cables.Ensure you connect a source device first before connecting the power cable. ― Connecting parts may differ in different products. ― The DAISY CHAIN port is only available when the input source is Dis...

37 Connecting to a Video Device • Do not connect the power cable before connecting all other cables.Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. ― Connecting parts may differ in different products. ― Press ...

38 Connecting the HDBase-T ― The appearance may differ depending on the product. ― Connecting parts may differ in different products. ― HDBase-T (Tx) transmits data from an external device to HDBase-T (Rx). Make sure to connect them directly using a LAN cable. ― Data transmission is not available if...

39 Connecting to an Audio System ― The appearance may differ depending on the product. ― Connecting parts may differ in different products. AUDIO OUT Connecting the LAN Cable ― The appearance may differ depending on the product. ― Connecting parts may differ in different products. HDBT (LAN IN) • Us...

40 Changing the Input source Source SOURCE → Source Source DisplayPort Web Browser HDMI 1 HDBT HDMI 2 MagicInfo S – The displayed image may differ depending on the model. Source allows you to select a variety of sources and change source device names. You can display the screen of a source device co...

41 Web Browser SOURCE → Source → Web Browser → ENTER E Web Browser – The displayed image may differ depending on the model. – Connect a LAN cable to access Internet from the product, similar to accessing the Internet from a computer. Settings SOURCE → Source → Web Browser → u → Settings → ENTER E Ge...

43 Encoding Encoding Choose an encoding method for web pages. The current setting is Auto. • Auto / Manual (Current : Unicode) About Display the current version of Web Browser. Refresh Options SOURCE → Source → Web Browser → u → Refresh Options → ENTER E Refresh Interval Set the time for the web bro...

44 After you press the Never expired button following the Expired button, the product checks its status for about a minute. To run a command, try it after a minute. MDC Programme Installation/ Uninstallation Installation ― MDC installation can be affected by the graphics card, mother board and netwo...

45 Connecting to MDC Using MDC via RS-232C (serial data communications standards) An RS-232C serial cable must be connected to the serial ports on the PC and monitor. ― The appearance may differ depending on the product. RS232C OUT RS232C IN RS232C IN RS232C OUT RS232C IN Monitor 1 Monitor 2 Compute...

46 Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Connection using a direct LAN cable ― The appearance may differ depending on the product. ― Multiple products can be connected usi...

47 Connection using a cross LAN cable ― The appearance may differ depending on the product. ― Multiple products can be connected using the RS232C IN / OUT port on the product. RS232C OUT RS232C OUT RS232C IN RS232C IN HDBT (LAN IN) Monitor 1 Monitor 2 Computer

48 Player feature Player HOME → Player → ENTER E Play a range of content such as channels with schedules assigned, templates or files. Used 199.33 MB Available 4.26 GB(95%) 1 2 3 4 5 6 Player Filter By: All Options No channels Network Channel Network File My Templates Internal Memory – The displayed...

49 When content is running Control buttons on the remote You can use buttons on your remote control to play, pause, or skip between content on the playlist. Button Function TOOLS Brings up the menu bar. INFO Displays the information of the content. ► Goes to next file or page. ◄ Goes to previous fil...

50 File Formats Compatible with Player • Supported file systems include FAT32 and NTFS. • A file with a vertical and horizontal resolution larger than the maximum resolution cannot be played.Check the vertical and horizontal resolution of the file. • Check the supported video and audio Codec types a...

51 Contents File Extension Container Video Codec Resolution Frame rate(fps) Bit rate(Mbps) Audio Codec *.avi*.mkv*.asf*.wmv*.mp4*.mov*.3gp*.vro*.mpg*.mpeg*.ts*.tp*.trp*.mov*.flv*.vob*.svi*.m2ts*.mts AVIMKVASFMP43GPMOVFLVVROVOBPSTSSVAF H.264 BP/MP/HP 4096x2160 4096X2160: 243840X2160: 30 40 AC3LPCMADP...

56 Clone Product HOME → Clone Product → ENTER E Clone Product – The displayed image may differ depending on the model. MENU Export settings on the product to an external storage device. You can also import settings from an external storage device.This option is useful when assigning the same setting...

57 ID Settings HOME → ID Settings → ENTER E ID Settings – The displayed image may differ depending on the model. Assign an ID to a set. Device ID Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224) ― Press u / d to select a number, and press E ....

58 Network Status HOME → Network Status → ENTER E Network Status – The displayed image may differ depending on the model. Check the current network and Internet connection.

59 Picture Mode HOME → Picture Mode → ENTER E Picture Mode – The displayed image may differ depending on the model. Select a picture mode ( Picture Mode ) suitable for the environment where the product will be used. Videos/Images mode improves the picture quality of the video device. Text mode impro...

60 On/Off Timer HOME → On/Off Timer → ENTER E On/Off Timer – The displayed image may differ depending on the model. ― You must set Clock Set before you can use this feature. On Timer Set On Timer so that your product turns on automatically at a time and on a day of your choosing. The power is turned...

62 Ticker HOME → Ticker → ENTER E Ticker – The displayed image may differ depending on the model. Input text while a video or image is displayed and display the text on the screen. • Off / On • Message : Enter a message to display on the screen. • Time : Set the Start Time and End Time to display a ...

63 URL Launcher HOME → URL Launcher → ENTER E URL Launcher URL Launcher – The displayed image may differ depending on the model. For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. ― To use the URL Launcher feature, set Play via to URL Launcher in S...

64 URL Launcher Settings HOME → URL Launcher Settings → ENTER E URL Launcher Settings – The displayed image may differ depending on the model. • Install Web App : Enter URL to install the web application. • Install from USB Device : Install the web application from the USB storage device. • Uninstal...

65 Screen Adjustment Configure the Picture settings ( Backlight , Colour Tone , etc.). The layout of the Picture menu options may vary depending on the product. Picture Mode MENU m → Picture → Picture Mode → ENTER E · · · Picture Picture Mode Backlight Contrast Brightness Sharpness Colour Tint (G/R)...

67 Colour Temperature MENU m → Picture → Colour Temperature → ENTER E Picture Colour Temperature 10000K – The displayed image may differ depending on the model. Adjust the colour temperature (Red / Green / Blue). (Range: 2800K–16000K) ― Enabled when Colour Tone is set to Off . ― If Picture Mode is s...

68 Gamma MENU m → Picture → Gamma → ENTER E Picture Gamma 0 – The displayed image may differ depending on the model. Adjust the primary colour intensity. ― If Picture Mode is set to Calibration , Gamma is disabled. Calibrated value MENU m → Picture → Calibrated value → ENTER E Picture Calibrated val...

69 Advanced Settings MENU m → Picture → Advanced Settings → ENTER E Advanced Settings Dynamic Contrast Black Tone Flesh Tone RGB Only Mode Colour Space HDMI UHD Color Motion Lighting Medium Darker 0 Off Native Off – The displayed image may differ depending on the model. ― If Picture Mode is set to C...

70 Advanced Settings Dynamic Contrast Black Tone Flesh Tone RGB Only Mode Colour Space HDMI UHD Color Motion Lighting Medium Darker 0 Off Native Off – The displayed image may differ depending on the model. HDMI UHD Color Enable to optimise picture quality for HDMI UHD connection. Motion Lighting Red...

71 Picture Options MENU m → Picture → Picture Options → ENTER E Picture Options Colour Tone Digital Clean View HDMI Black Level Film Mode Dynamic Backlight Off Auto Auto Off On – The displayed image may differ depending on the model. Colour Tone If Picture Mode is set to Text • Off / Cool / Standard...

72 Picture Options Colour Tone Digital Clean View HDMI Black Level Film Mode Dynamic Backlight Off Auto Auto Off On – The displayed image may differ depending on the model. HDMI Black Level Selects the black level on the screen to adjust the screen depth. • Auto / Low / Normal ― Available only in HD...

73 Picture Size MENU m → Picture → Picture Size → ENTER E Picture Size Picture Size 16:9 Standard Off 16:9 Standard On Auto Wide Fit to Screen Zoom/Position 4:3 Screen Size – The displayed image may differ depending on the model. Choose size and aspect ratio picture displayed on screen. Picture Size...

74 Picture Size Picture Size 16:9 Standard Off 16:9 Standard On Auto Wide Fit to Screen Zoom/Position 4:3 Screen Size – The displayed image may differ depending on the model. Fit to Screen Adjusts the picture position. When selected, the full programme image will be displayed. No part of the image w...

75 Reset Picture MENU m → Picture → Reset Picture → ENTER E Picture Reset Picture – The displayed image may differ depending on the model. Resets your current picture mode to its default settings.

76 OnScreen Display Display Orientation MENU m → OnScreen Display → Display Orientation → ENTER E · Display Orientation Onscreen Menu Orientation Source Content Orientation Aspect Ratio Landscape Landscape Full Screen – The displayed image may differ depending on the model. Onscreen Menu Orientation...

77 Screen Protection MENU m → OnScreen Display → Screen Protection → ENTER E Screen Protection Auto Protection Time Screen Burn Protection Off – The displayed image may differ depending on the model. Auto Protection Time If the screen displays a still image for a certain period of time you define, t...

78 Screen Burn Protection Pixel Shift Timer Immediate display Off – The displayed image may differ depending on the model. Timer You can set the timer for Screen Burn Protection . The Screen Burn Protection feature stops automatically after a specified period of time. Timer OffRepeat : Display the i...

79 Screen Burn Protection Pixel Shift Timer Immediate display Off – The displayed image may differ depending on the model. Immediate display Select the screen saver you want to display immediately. • Off / Pixel / Rolling bar / Fading screen

80 Message Display MENU m → OnScreen Display → Message Display → ENTER E Message Display Source Info No Signal Message MDC Message Download Status Message On On On Off – The displayed image may differ depending on the model. Source Info Select whether to display the source OSD when the input source ...

81 Language MENU m → OnScreen Display → Language → ENTER E OnScreen Display Language English – The displayed image may differ depending on the model. Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions...

82 Network Network Status MENU m → Network → Network Status → ENTER E You can check the current network and Internet status. Open Network Settings MENU m → Network → Open Network Settings → ENTER E Configure network settings to use various smart hub features such as Internet search, content sharing ...

83 Network Settings (Wired) Connecting to a Wired Network There are three ways to attach your product to your LAN using cable. • You can attach your product to your LAN by connecting the LAN port on the back of your product to an external modem using a LAN cable.See the diagram below. The Modem Port...

84 Set the network connection to use Internet services such as perform software upgrades. Automatic Open Network Settings (Wired) Connect to the network using a LAN cable.Make sure a LAN cable is connected first. How to set up automatically 1 Select Open Network Settings . The Open Network Settings ...

85 Server Network Settings MENU m → Network → Server Network Settings → ENTER E Connect to server To run Player connect to a network. • Server Address / SSL / Port ― If the SSL option is enabled, the server is configured to use https and data transfer is encrypted. ― Enter the server IP address and ...

86 System Accessibility MENU m → System → Accessibility → ENTER E System Accessibility Start Setup Time Auto Source Switching Power Control Eco Solution Temperature Control 90 – The displayed image may differ depending on the model. Menu Transparency Adjust transparency of menu box. • High / Low Hig...

87 Start Setup MENU m → System → Start Setup → ENTER E System Accessibility Start Setup Time Auto Source Switching Power Control Eco Solution Temperature Control 90 – The displayed image may differ depending on the model. Go through the initial setup steps like you did the first time you used this p...

88 Time MENU m → System → Time → ENTER E Time Clock Set NTP Settings DST Sleep Timer Power On Delay On Off 0 – The displayed image may differ depending on the model. You can configure Clock Set or Sleep Timer . Configure various time-related settings. ― Press the INFO button if you want to view the ...

89 Turning on the display with Auto Source Switching On , and the previous video source selection is not active, the display will automatically search the different video input sources for active video. Auto Source Switching When the Auto Source Switching is On , the display video source will automa...

90 Power Control MENU m → System → Power Control → ENTER E Power Control Auto Power On Max. Power Saving Standby Control Remote Configuration Power Button Off On On Off Power on only – The displayed image may differ depending on the model. Auto Power On This feature automatically turns on the produc...

91 Remote C onfiguration This feature keeps the network power on when the product turns off. • Off / On Power Button The power button can be set to either turn on the power or turn on/off the power. • Power on only : Set the power button to turn on the power. • Power on and off : Set the power butto...

92 Eco Solution MENU m → System → Eco Solution → ENTER E Eco Solution Brightness Limit Energy Saving Mode Screen Lamp Schedule No Signal Power Off Auto Power Off On Off Off Off 4 hours – The displayed image may differ depending on the model. Brightness Limit Turn the Brightness Limit on or off. If y...

93 Screen Lamp Schedule Screen Lamp Schedule Enable or disable the lamp schedule. • Off / On Schedule 1, Schedule 2 Time The panel brightness will change to the brightness set in Lamp at a specified time. Lamp Adjust the panel brightness. A value closer to 100 makes the panel brighter. • 0 ~ 100 No ...

94 Temperature Control MENU m → System → Temperature Control → ENTER E System Temperature Control 90 – The displayed image may differ depending on the model. This function detects the internal temperature of the product. You can specify the temperature range that is acceptable.The default temperatur...

95 Configure options for external input devices connected to the product. Keyboard Language Configure the key combination used to change the input language. Keyboard type Specify the keyboard type. Input Language Shortcut Select shortcut keys for switching between input languages. Input Device Manag...

97 Security MENU m → System → Security → ENTER E Security Safety Lock On USB Auto Play Lock Remote Management Power On Button On Off Allow – The displayed image may differ depending on the model. Safety Lock On ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0".If you want to c...

98 General MENU m → System → General → ENTER E General On On Off Off Smart Security Anynet+ (HDMI-CEC) HDMI Hot Plug Custom Logo Game Mode Empty Storage – The displayed image may differ depending on the model. Smart Security The security provided to protect your display device and connected storage ...

100 Troubleshooting for Anynet+ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Check if the Anynet+ device power cord is properly connected. • Check the Anynet+ device’s Video/Audio/HDMI cable connectio...

102 Reset System MENU m → System → Reset System → ENTER E System Reset System – The displayed image may differ depending on the model. This option returns the current settings under system to the default factory settings. General Smart Security Anynet+ (HDMI-CEC) HDMI Hot Plug Custom Logo Game Mode ...

103 Support Software Update MENU m → Support → Software Update → ENTER E The Software Update menu lets you upgrade your product software to the latest version. ― Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after completing the so...

104 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Testing the Product Check if your product is operating normally by using the product test function.If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, per...

105 Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product ...

109 Other issue There is no sound from the speakers in HDMI mode when a DVI-HDMI cable is connected. DVI cables do not transmit sound data.Make sure to connect the audio cable to the correct input jack to enable audio. HDMI Black Level is not functioning properly on an HDMI device with YCbCr output....

111 Specifications – Size – Display area H V General Model Name OM32H Panel Size 32 CLASS (31.5 inches / 80.1 cm) Display area 698.4 mm (H) x 392.85 mm (V)27.5 inches (H) x 15.5 inches (V) Power Supply AC100-240V~ 50/60HzRefer to the label at the back of the product as the standard voltage can vary ...

114 Resolution Horizontal Frequency(kHz) Vertical Frequency(Hz) Pixel Clock(MHz) Sync Polarity(H/V) IBM, 720 x 400 31.469 70.087 28.322 -/+ MAC, 640 x 480 35.000 66.667 30.240 -/- MAC, 832 x 624 49.726 74.551 57.284 -/- MAC, 1152 x 870 68.681 75.062 100.000 -/- VESA, 640 x 480 31.469 59.940 25.175 -...

116 Appendix Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc...

117 Prevention of Afterimage Burn-in What is afterimage burn-in? Afterimage burn-in should not occur when the panel is operating normally. Normal operation refers to a continuously changing video pattern. If the panel displays a fixed pattern for an extended period of time a slight voltage differenc...

118 Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the Un...