Page 3 - User’s Guide
Powerware ® FERRUPS FE/QFE UPS User’s Guide 500 VA–18 kVA, 50 and 60 Hz www.powerware.com
Page 4 - Class A EMC Statements; For Users in Germany
Class A EMC Statements FCC Part 15 NOTE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference whenthe equipment is operated in a co...
Page 5 - ABLE OF; Introduction
i Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com T ABLE OF C ONTENTS 1 Introduction 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Identifying Your UPS 1 . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 6 - ii; Options
Table of Contents ii Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com 6 Options 49 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bypass Switches 49 . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 7 - C H A P T E R; NTRODUCTION; Welcome to the growing Powerware; Identifying Your UPS
1 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 1 I NTRODUCTION Welcome to the growing Powerware 9 FERRUPS uninterruptible power system (UPS) family. This UPS represents a breakthrough in the designof advanced, online UPSs. Identifying Your UPS N...
Page 9 - AFETY; Read the following precautions before you install the UPS.; I M P O R T A N T S A F E T Y I N S T R U C T I O N S; LETHAL VOLTAGES; AUTHORIZED SERVICE PERSONNEL ONLY; W A R N I N G
3 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 2 S AFETY W ARNINGS Read the following precautions before you install the UPS. I M P O R T A N T S A F E T Y I N S T R U C T I O N S SAVE THESE INSTRUCTIONS. This manual contains important instructi...
Page 10 - C A U T I O N; Sikkerhedsanvisninger; F A R E
Safety Warnings 4 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C A U T I O N : Batteries can present a risk of electrical shock or burn from high short-circuitcurrent. Observe proper precautions. Servicing should be performed by qualifiedservice personnel kno...
Page 11 - A D V A R S E L; Belangrijke Veiligheidsinstructies; G E V A A R
Safety Warnings 5 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com A D V A R S E L : Batterier kan udgøre en fare for elektrisk stød eller forbrændinger forårsaget af højkortslutningsspænding. De korrekte forholdsregler bør overholdes. : Korrekt bortskaffelse af ...
Page 12 - O P G E L E T; Tarkeita Turvaohjeita; V A A R A
Safety Warnings 6 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com O P G E L E T : Batterijen kunnen gevaar voor elektrische schok of brandwonden veroorzaken alsgevolg van un hoge kortsluitstroom. Volg de desbetreffende aanwijzingen op. : De batterijen moeten op ...
Page 13 - V A R O; Consignes de sécurité; A V E R T I S S E M E N T !
Safety Warnings 7 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com V A R O : Akusto saattaa aiheuttaa sähköiskun tai syttyä tuleen, jos akusto kytketäänoikosulkuun. Noudata asianmukaisia ohjeita. : Akusto täytyy hävittää säädösten mukaisella tavalla. Noudata paik...
Page 14 - Sicherheitswarnungen; W A R N U N G
Safety Warnings 8 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com A T T E N T I O N ! : Les batteries peuvent présenter un risque de décharge électrique ou de brûlure pardes courts-circuits de haute intensité. Prendre les précautions nécessaires. : Une mise au r...
Page 15 - ÐñïåéäïðïéÞóåéò ÁóöÜëåéáò; ÓÇÌÁÍÔÉÊÅÓ ÏÄÇÃÉÅÓ ÁÓÖÁËÅÉÁÓ
Safety Warnings 9 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com V O R S I C H T ! : Batterien können aufgrund des hohen Kurzschlußstroms Elektroschocks oderVerbrennungen verursachen. Die entsprechenden Vorsichtsmaßnahmen sindunbedingt zu beachten. : Die Batter...
Page 16 - Ð Ñ Ï Ó Ï × Ç; Avvisi di sicurezza; P E R I C O L O
Safety Warnings 10 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com : Ãéá íá óõìöùíåß ìå ôá äéåèíÞ ðñüôõðá êáé ôïõò êáíïíéóìïýò êáëùäßùóçò, ôï ñåýìá äéáññïÞò ðñïò ôç ãç ïëüêëçñïõ ôïõ åîïðëéóìïý, ðïõ åßíáé óõíäåäåìÝíïò ìå ôçí Ýîïäï ôïõ óõãêåêñéìÝíïõ UPS, äåí ðñÝðå...
Page 17 - A T T E N Z I O N E; Viktig Sikkerhetsinformasion; F A R L I G
Safety Warnings 11 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com : Per ridurre il rischio di incendio o di scossa elettrica, installare il gruppo statico dicontinuità in un ambiente interno a temperatura ed umidità controllata, privo diagenti contaminanti cond...
Page 18 - F O R S I K T I G; Regulamentos de Segurança; C U I D A D O
Safety Warnings 12 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com : Alt utstyr som er forbundet med utgangen av denne UPS’en må ikke ha en sterkeretotal lekkasjestrøm enn 1,5 milliampere for å være i overensstemmelse medinternasjonale standarder og forkablingsb...
Page 19 - P E R I G O; Предупреждения по мерам безопасности; О П А С Н О
Safety Warnings 13 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com P E R I G O : As baterias podem apresentar o risco de choque elétrico, ou queimadurasprovenientes de alta corrente de curto-circuito. Observe as instruções adequadas. : Siga as instruções apropri...
Page 20 - О С Т О Р О Ж Н О; Advertencias de Seguridad; P E L I G R O
Safety Warnings 14 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com : Для обеспечения соблюдения требований международныхстандартов и требований к разводке электрических цепей,суммарная величина тока утечки на землю всего оборудования,подключенного к выходу ИБП, ...
Page 21 - P R E C A U C I Ó N; Säkerhetsföreskrifter; F A R A
Safety Warnings 15 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com : Para reducir el riesgo de incendio o de choque eléctrico, instale este SIE en unlugar cubierto, con temperatura y humedad controladas, libre de contaminantesconductores. La temperatura ambiente...
Page 22 - V I K T I G T
Safety Warnings 16 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com : Minska risken för brand eller elektriska stötar genom att installera dennaUPS-enhet inomhus, där temperatur och luftfuktighet är kontrollerade och där ingaledande föroreningar förekommer. Omgiv...
Page 23 - UPS S; TARTUP; Startup for the FE and QFE 500 VA–3.1 kVA UPS; To start the FE and QFE 500 VA–3.1 kVA UPS, use the following steps:; Disconnect the power cord from; Confirm that an electrician has completed
17 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 3 UPS S TARTUP This section provides step-by-step instructions for starting thePowerware FERRUPS UPS. Follow these procedures closely to avoidpotential damage to your equipment or the UPS and to pr...
Page 24 - Plug the equipment to be protected; Turn the bypass switch to the UPS position.
UPS Startup 18 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com 3. The AC LINE indicator illuminates (see Figure 2). NOTE The AC LINE indicator does not illuminate for FE models with serial numbers 25000 and greater until the UPS ON/OFF switch is turned to the ON...
Page 25 - Startup for the FE and QFE 4.3–18 kVA UPS
UPS Startup 19 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Startup for the FE and QFE 4.3–18 kVA UPS To start the FE and QFE 4.3–18 kVA UPS, use the following steps: 1. Confirm the equipment to be protected by the UPS is poweredoff. 2. For Plug-Receptacle UP...
Page 26 - Turn the AC input power on at the; Plug the equipment you want to
UPS Startup 20 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com NOTE If the ALARM indicator is on, read the alarm message on the control panel display, turn the ON/OFF and DC switches to the OFF position, and call your servicerepresentative. For Plug-Receptacle U...
Page 27 - where
UPS Startup 21 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com The date is parameter 10. To display the date, follow thesesteps: Press this key: Display shows: [DISPLAY] 'LVSOD\ [1][0] 'LVSOD\ [ENTER] 'DWH [PROGRAM] 3JP 7. If your FERRUPS UPS is configured to us...
Page 28 - Table 1. External Battery Pack Ah Values
UPS Startup 22 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Table 1. External Battery Pack Ah Values Battery Pack Battery Ah Battery Pack Battery Ah 1ME 100 1FE 100 2ME 150 2FE 150 3ME 200 3FE 200 4ME 225 4FE 225 5ME 300 5FE 300 6ME 400 6FE 400 7ME 600 7FE 60...
Page 29 - Rear Panels; This section shows the rear panels of the FERRUPS models.
UPS Startup 23 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Rear Panels This section shows the rear panels of the FERRUPS models. On/Off Switch Power Cord OutputReceptacles RS-232CommunicationPort Alarm SilenceSwitch Figure 3. FERRUPS 500–850 VA UPS Rear Pane...
Page 31 - PERATION; Front Panel Indicators; Figure 7. Front Panel Indicators
25 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 4 O PERATION This section describes: : The UPS front panel indicators : Using the control panel : Automatic system testing : Parameters : Shutting down the UPS Front Panel Indicators The UPS front ...
Page 32 - Table 2. Indicator Status
Operation 26 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Table 2. Indicator Status Indicator Status Explanation AC LINE On The UPS is getting power from the AC input power source. NOTE The AC LINE indicator does not illuminate for FE models with serial numbe...
Page 33 - Using the Control Panel; Changing Operating Modes; There are four UPS operating modes:
Operation 27 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Using the Control Panel The control panel comes with all FE/QFE 4.3–18 kVA models. If youhave an FE/QFE 500 VA–3.1 kVA, you may have ordered the controlpanel as an option (refer to TIP 407 to connect t...
Page 34 - Table 3. Operating Modes; Entering Passwords; appears on the control panel display.
Operation 28 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Table 3. Operating Modes Operating Mode How to Select It What It Means Off Press [CTRL]-[1][ENTER] [ENTER]. The UPS does not provide power to your equipment, but you can still use thecontrol panel if b...
Page 35 - Displaying and Changing Parameters
Operation 29 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Displaying and Changing Parameters The names of the first 11 parameters appear in green on the top of thenumber keys. To display a parameter, press [DISPLAY], the parameternumber, and [ENTER]. For exam...
Page 36 - for two; Using the Configuration Menu; Figure 8. Remote Control Panel
Operation 30 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com After approximately two seconds, the control panel shows the samedisplay it showed before you unlocked it. If you enter the wrong unlocknumber, the control panel displays .H\SDG /RFNHG for two seconds,...
Page 37 - Automatic System Test; Logic Test; Battery Test; indicator flashes during this part of the test.
Operation 31 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Automatic System Test The UPS performs an automatic system test every seven days to test thememory, batteries, and inverter. During the system test, the BATTERYPOWER and READY indicators Flash. For the...
Page 38 - Parameters
Operation 32 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Parameters Table 4 shows the first 26 parameters. You can view or reset theparameters using the control panel or a terminal or computer. If you plan to view or change parameters from the control panel,...
Page 41 - UPS Shutdown; When it is being serviced.
Operation 35 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Explanation Parameter Name (Short Form) Password Sample Display Parameter Number 24 24 Inverter Log L 0319 2127 1215 Change Not Allowed inverterlog (il) A record of the date, time, duration andreason f...
Page 42 - Turn off the protected equipment.; Turn the UPS ON/OFF switch to the OFF position.
Operation 36 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C A U T I O N When AC input voltage is present, the UPS system can provide output voltage eventhough its batteries are disconnected. To confirm that there is no UPS output voltage,always disconnect the...
Page 43 - If you have a battery cabinet that has a DC; recharge the; Extended Power Outages; ). Shut down your equipment and turn off the UPS to
Operation 37 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com 4. 500 VA–3.1 kVA: If you have a battery cabinet that has a DC switch on the front, turn the switch to the OFF position. If yourbattery cabinet does not have a DC switch on the front, unplugthe connect...
Page 45 - OMMUNICATION; Powerware Software Suite; Windows
39 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 5 C OMMUNICATION The FERRUPS UPS is capable of full-duplex communication and cancommunicate with a computer, a Local Area Network (LAN), or amulti-user computer system. If your system comes with UP...
Page 46 - Figure 9. Communication Port
Communication 40 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Communication Port The communication port cable pins are identified in Figure 9 and thepin functions are described in Table 5. Figure 9. Communication Port Table 5. Communication Port Pin Functions...
Page 47 - Connecting a Terminal or Computer to the RS-232 Port
Communication 41 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Connecting a Terminal or Computer to the RS-232 Port C A U T I O N Do not make connections to the RS-232 communication port if the UPS is connected toa positive ground battery system. The RS-232 gr...
Page 48 - WYSE
Communication 42 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Figure 10. DB-9 to UPS Pinout Figure 11. DB-25 to UPS Pinout 2. Connect the cable from the RS-232 port on the back of the UPSto the serial port on your terminal or computer. 3. Your terminal or com...
Page 49 - Normal prompt; Table 7. Keystroke Commands
Communication 43 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Table 6. DB-25 Port Settings Specification Standard Setting Adjustable to Connector 25 pin D (female) wired as DCE. Format ASCII, 8 bits, 1 stop bit. Most significant bit set to 0. Standard setting...
Page 50 - Entering Commands from a Terminal or Computer; type the command in uppercase or lowercase
Communication 44 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Entering Commands from a Terminal or Computer To monitor or control the FERRUPS UPS from a terminal or computer,simply type in one of the commands and press [ENTER] (see Table 8).Use the following ...
Page 53 - Remote Monitoring; These are relay contacts (rated at 25 Vac/Vdc and; These are relay contacts (rated at 25 Vac/Vdc; Remote Shutdown
Communication 47 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Function Password Short Form Command systemtest stst None* Starts a system test of the logic, inverter and battery. time t None Shows the current UPS time. To set the time, enter [hour]:[minutes] a...
Page 55 - PTIONS; Bypass Switches; Powerware’s EnviroCom; Extended Runtimes
49 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 6 O PTIONS Powerware offers many options for your FERRUPS UPS. If you wouldlike more information, contact your local Powerware office ordistributor. Bypass Switches If your UPS does not have a plug...
Page 57 - AINTENANCE; Inspect and clean the unit.
51 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 7 M AINTENANCE NOTE Technicians must observe important safety precautions while performing these checks. The FERRUPS UPS is designed to provide years of trouble-freeoperation. Its internal control ...
Page 59 - PECIFICATIONS
53 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 8 S PECIFICATIONS Table 9. FE and QFE 500 VA–3.1 kVA Model 500 VA/ 350W 700 VA/ 500W 850 VA/ 600W 1.15 kVA/ 800W 1.4 kVA/ 1 kW 1.8 kVA/ 1.25 kW 2.1 kVA/ 1.5 kW 3.1 kVA/ 2.2 kW AC Input Voltage and ...
Page 62 - Table 11. Electrical Input and Output
Specifications 56 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Table 11. Electrical Input and Output Nominal Frequency Online: 60 Hz (FE) or 50 Hz (QFE) with nominal power line grid stability of ±0.005 Hz.On inverter: 60 Hz (FE) or 50 Hz (QFE) ±0.03 Hz. Outpu...
Page 63 - Table 12. Environmental and Safety
Specifications 57 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Table 12. Environmental and Safety Operating Temperature 0°C to 40°C (32°F to 104°F) Storage Temperature UPS with batteries: - 20° to + 40°C ( - 4° to 104°F) UPS without batteries: - 20° to +60°C ...
Page 65 - ROUBLESHOOTING; Alarms
59 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 9 T ROUBLESHOOTING When your FERRUPS UPS detects an alarm condition, the UPS displaysthe alarm with the following indications: : the ALARM indicator on the front panel (and the control panel if you...
Page 68 - Alarm and Inverter Logs; Reading the Alarm Log from a Control Panel; Pause the scrolling and start it again.
Troubleshooting 62 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com What To Do What It Means Alarm Message Audio Code Letter T – Call Service The UPS has detected a problem thatrequires service. The UPS shuts down. Contact your servicerepresentative. W : – – Fan ...
Page 69 - For instance, one entry might look like this:; Reading the Inverter Log from a Control Panel
Troubleshooting 63 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Each log entry consists of four pieces of information: the alarm code,the date (month/day) of the alarm, the time (in 24-hour time) and theduration (in hours and minutes). For instance, one entry...
Page 70 - Table 15. Inverter Codes; Reading the Alarm Log from a Terminal or Computer; Active
Troubleshooting 64 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Table 15. Inverter Codes Inverter Code Meaning Explanation T System Test UPS went to inverter to test the batteries. B Brownout AC input voltage was too low. L Line Loss AC input power was lost. ...
Page 71 - Reading the Inverter Log from a Terminal or Computer; Alarm Code Summary; Figure 12. Alarm Code Summary
Troubleshooting 65 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Reading the Inverter Log from a Terminal or Computer To display the Inverter Log on a terminal or computer, you can use theinverterlog or logs command (see “Entering Commands from aTerminal or Co...
Page 72 - Service and Support
Troubleshooting 66 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Service and Support If you have any questions or problems with the UPS, call your Local Distributor or the Help Desk at one of the following telephone numbers and ask for a UPS technical represen...