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Powerware ® FERRUPS FE/QFE UPS User’s Guide 500 VA–18 kVA, 50 and 60 Hz www.powerware.com
Class A EMC Statements FCC Part 15 NOTE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference whenthe equipment is operated in a co...
i Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com T ABLE OF C ONTENTS 1 Introduction 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Identifying Your UPS 1 . . . . . . . . . . . . . . . . . . . . . . . . ...
Table of Contents ii Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com 6 Options 49 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bypass Switches 49 . . . . . . . . . . . . . . . . . . . . . . . . . ....
1 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 1 I NTRODUCTION Welcome to the growing Powerware 9 FERRUPS uninterruptible power system (UPS) family. This UPS represents a breakthrough in the designof advanced, online UPSs. Identifying Your UPS N...
3 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 2 S AFETY W ARNINGS Read the following precautions before you install the UPS. I M P O R T A N T S A F E T Y I N S T R U C T I O N S SAVE THESE INSTRUCTIONS. This manual contains important instructi...
Safety Warnings 4 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C A U T I O N : Batteries can present a risk of electrical shock or burn from high short-circuitcurrent. Observe proper precautions. Servicing should be performed by qualifiedservice personnel kno...
Safety Warnings 5 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com A D V A R S E L : Batterier kan udgøre en fare for elektrisk stød eller forbrændinger forårsaget af højkortslutningsspænding. De korrekte forholdsregler bør overholdes. : Korrekt bortskaffelse af ...
Safety Warnings 6 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com O P G E L E T : Batterijen kunnen gevaar voor elektrische schok of brandwonden veroorzaken alsgevolg van un hoge kortsluitstroom. Volg de desbetreffende aanwijzingen op. : De batterijen moeten op ...
Safety Warnings 7 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com V A R O : Akusto saattaa aiheuttaa sähköiskun tai syttyä tuleen, jos akusto kytketäänoikosulkuun. Noudata asianmukaisia ohjeita. : Akusto täytyy hävittää säädösten mukaisella tavalla. Noudata paik...
Safety Warnings 8 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com A T T E N T I O N ! : Les batteries peuvent présenter un risque de décharge électrique ou de brûlure pardes courts-circuits de haute intensité. Prendre les précautions nécessaires. : Une mise au r...
Safety Warnings 9 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com V O R S I C H T ! : Batterien können aufgrund des hohen Kurzschlußstroms Elektroschocks oderVerbrennungen verursachen. Die entsprechenden Vorsichtsmaßnahmen sindunbedingt zu beachten. : Die Batter...
Safety Warnings 10 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com : Ãéá íá óõìöùíåß ìå ôá äéåèíÞ ðñüôõðá êáé ôïõò êáíïíéóìïýò êáëùäßùóçò, ôï ñåýìá äéáññïÞò ðñïò ôç ãç ïëüêëçñïõ ôïõ åîïðëéóìïý, ðïõ åßíáé óõíäåäåìÝíïò ìå ôçí Ýîïäï ôïõ óõãêåêñéìÝíïõ UPS, äåí ðñÝðå...
Safety Warnings 11 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com : Per ridurre il rischio di incendio o di scossa elettrica, installare il gruppo statico dicontinuità in un ambiente interno a temperatura ed umidità controllata, privo diagenti contaminanti cond...
Safety Warnings 12 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com : Alt utstyr som er forbundet med utgangen av denne UPS’en må ikke ha en sterkeretotal lekkasjestrøm enn 1,5 milliampere for å være i overensstemmelse medinternasjonale standarder og forkablingsb...
Safety Warnings 13 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com P E R I G O : As baterias podem apresentar o risco de choque elétrico, ou queimadurasprovenientes de alta corrente de curto-circuito. Observe as instruções adequadas. : Siga as instruções apropri...
Safety Warnings 14 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com : Для обеспечения соблюдения требований международныхстандартов и требований к разводке электрических цепей,суммарная величина тока утечки на землю всего оборудования,подключенного к выходу ИБП, ...
Safety Warnings 15 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com : Para reducir el riesgo de incendio o de choque eléctrico, instale este SIE en unlugar cubierto, con temperatura y humedad controladas, libre de contaminantesconductores. La temperatura ambiente...
Safety Warnings 16 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com : Minska risken för brand eller elektriska stötar genom att installera dennaUPS-enhet inomhus, där temperatur och luftfuktighet är kontrollerade och där ingaledande föroreningar förekommer. Omgiv...
17 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 3 UPS S TARTUP This section provides step-by-step instructions for starting thePowerware FERRUPS UPS. Follow these procedures closely to avoidpotential damage to your equipment or the UPS and to pr...
UPS Startup 18 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com 3. The AC LINE indicator illuminates (see Figure 2). NOTE The AC LINE indicator does not illuminate for FE models with serial numbers 25000 and greater until the UPS ON/OFF switch is turned to the ON...
UPS Startup 19 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Startup for the FE and QFE 4.3–18 kVA UPS To start the FE and QFE 4.3–18 kVA UPS, use the following steps: 1. Confirm the equipment to be protected by the UPS is poweredoff. 2. For Plug-Receptacle UP...
UPS Startup 20 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com NOTE If the ALARM indicator is on, read the alarm message on the control panel display, turn the ON/OFF and DC switches to the OFF position, and call your servicerepresentative. For Plug-Receptacle U...
UPS Startup 21 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com The date is parameter 10. To display the date, follow thesesteps: Press this key: Display shows: [DISPLAY] 'LVSOD\ [1][0] 'LVSOD\ [ENTER] 'DWH [PROGRAM] 3JP 7. If your FERRUPS UPS is configured to us...
UPS Startup 22 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Table 1. External Battery Pack Ah Values Battery Pack Battery Ah Battery Pack Battery Ah 1ME 100 1FE 100 2ME 150 2FE 150 3ME 200 3FE 200 4ME 225 4FE 225 5ME 300 5FE 300 6ME 400 6FE 400 7ME 600 7FE 60...
UPS Startup 23 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Rear Panels This section shows the rear panels of the FERRUPS models. On/Off Switch Power Cord OutputReceptacles RS-232CommunicationPort Alarm SilenceSwitch Figure 3. FERRUPS 500–850 VA UPS Rear Pane...
25 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 4 O PERATION This section describes: : The UPS front panel indicators : Using the control panel : Automatic system testing : Parameters : Shutting down the UPS Front Panel Indicators The UPS front ...
Operation 26 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Table 2. Indicator Status Indicator Status Explanation AC LINE On The UPS is getting power from the AC input power source. NOTE The AC LINE indicator does not illuminate for FE models with serial numbe...
Operation 27 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Using the Control Panel The control panel comes with all FE/QFE 4.3–18 kVA models. If youhave an FE/QFE 500 VA–3.1 kVA, you may have ordered the controlpanel as an option (refer to TIP 407 to connect t...
Operation 28 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Table 3. Operating Modes Operating Mode How to Select It What It Means Off Press [CTRL]-[1][ENTER] [ENTER]. The UPS does not provide power to your equipment, but you can still use thecontrol panel if b...
Operation 29 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Displaying and Changing Parameters The names of the first 11 parameters appear in green on the top of thenumber keys. To display a parameter, press [DISPLAY], the parameternumber, and [ENTER]. For exam...
Operation 30 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com After approximately two seconds, the control panel shows the samedisplay it showed before you unlocked it. If you enter the wrong unlocknumber, the control panel displays .H\SDG /RFNHG for two seconds,...
Operation 31 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Automatic System Test The UPS performs an automatic system test every seven days to test thememory, batteries, and inverter. During the system test, the BATTERYPOWER and READY indicators Flash. For the...
Operation 32 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Parameters Table 4 shows the first 26 parameters. You can view or reset theparameters using the control panel or a terminal or computer. If you plan to view or change parameters from the control panel,...
Operation 35 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Explanation Parameter Name (Short Form) Password Sample Display Parameter Number 24 24 Inverter Log L 0319 2127 1215 Change Not Allowed inverterlog (il) A record of the date, time, duration andreason f...
Operation 36 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C A U T I O N When AC input voltage is present, the UPS system can provide output voltage eventhough its batteries are disconnected. To confirm that there is no UPS output voltage,always disconnect the...
Operation 37 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com 4. 500 VA–3.1 kVA: If you have a battery cabinet that has a DC switch on the front, turn the switch to the OFF position. If yourbattery cabinet does not have a DC switch on the front, unplugthe connect...
39 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 5 C OMMUNICATION The FERRUPS UPS is capable of full-duplex communication and cancommunicate with a computer, a Local Area Network (LAN), or amulti-user computer system. If your system comes with UP...
Communication 40 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Communication Port The communication port cable pins are identified in Figure 9 and thepin functions are described in Table 5. Figure 9. Communication Port Table 5. Communication Port Pin Functions...
Communication 41 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Connecting a Terminal or Computer to the RS-232 Port C A U T I O N Do not make connections to the RS-232 communication port if the UPS is connected toa positive ground battery system. The RS-232 gr...
Communication 42 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Figure 10. DB-9 to UPS Pinout Figure 11. DB-25 to UPS Pinout 2. Connect the cable from the RS-232 port on the back of the UPSto the serial port on your terminal or computer. 3. Your terminal or com...
Communication 43 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Table 6. DB-25 Port Settings Specification Standard Setting Adjustable to Connector 25 pin D (female) wired as DCE. Format ASCII, 8 bits, 1 stop bit. Most significant bit set to 0. Standard setting...
Communication 44 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Entering Commands from a Terminal or Computer To monitor or control the FERRUPS UPS from a terminal or computer,simply type in one of the commands and press [ENTER] (see Table 8).Use the following ...
Communication 47 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Function Password Short Form Command systemtest stst None* Starts a system test of the logic, inverter and battery. time t None Shows the current UPS time. To set the time, enter [hour]:[minutes] a...
49 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 6 O PTIONS Powerware offers many options for your FERRUPS UPS. If you wouldlike more information, contact your local Powerware office ordistributor. Bypass Switches If your UPS does not have a plug...
51 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 7 M AINTENANCE NOTE Technicians must observe important safety precautions while performing these checks. The FERRUPS UPS is designed to provide years of trouble-freeoperation. Its internal control ...
53 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 8 S PECIFICATIONS Table 9. FE and QFE 500 VA–3.1 kVA Model 500 VA/ 350W 700 VA/ 500W 850 VA/ 600W 1.15 kVA/ 800W 1.4 kVA/ 1 kW 1.8 kVA/ 1.25 kW 2.1 kVA/ 1.5 kW 3.1 kVA/ 2.2 kW AC Input Voltage and ...
Specifications 56 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Table 11. Electrical Input and Output Nominal Frequency Online: 60 Hz (FE) or 50 Hz (QFE) with nominal power line grid stability of ±0.005 Hz.On inverter: 60 Hz (FE) or 50 Hz (QFE) ±0.03 Hz. Outpu...
Specifications 57 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Table 12. Environmental and Safety Operating Temperature 0°C to 40°C (32°F to 104°F) Storage Temperature UPS with batteries: - 20° to + 40°C ( - 4° to 104°F) UPS without batteries: - 20° to +60°C ...
59 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com C H A P T E R 9 T ROUBLESHOOTING When your FERRUPS UPS detects an alarm condition, the UPS displaysthe alarm with the following indications: : the ALARM indicator on the front panel (and the control panel if you...
Troubleshooting 62 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com What To Do What It Means Alarm Message Audio Code Letter T – Call Service The UPS has detected a problem thatrequires service. The UPS shuts down. Contact your servicerepresentative. W : – – Fan ...
Troubleshooting 63 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Each log entry consists of four pieces of information: the alarm code,the date (month/day) of the alarm, the time (in 24-hour time) and theduration (in hours and minutes). For instance, one entry...
Troubleshooting 64 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Table 15. Inverter Codes Inverter Code Meaning Explanation T System Test UPS went to inverter to test the batteries. B Brownout AC input voltage was too low. L Line Loss AC input power was lost. ...
Troubleshooting 65 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Reading the Inverter Log from a Terminal or Computer To display the Inverter Log on a terminal or computer, you can use theinverterlog or logs command (see “Entering Commands from aTerminal or Co...
Troubleshooting 66 Powerware ® FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com Service and Support If you have any questions or problems with the UPS, call your Local Distributor or the Help Desk at one of the following telephone numbers and ask for a UPS technical represen...
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