Page 2 - COMSPHERE; USER’S GUIDE
COMSPHERE 3800 SERIES MODEMS MODELS 3810, 3811, AND 3820 USER’S GUIDE Document No. 3810-A2-GB30-30 September 1998
Page 3 - Document Feedback; COPYRIGHT
COMSPHERE 3800 Series Modems A September 1998 3810-A2-GB30-30 COMSPHERE 3800 Series Modems Models 3810, 3811, and 3820 User’s Guide3810-A2-GB30-30 4th Edition (September 1998) Changes and enhancements to the product and to the information herein will be documented and issued as a new release. For th...
Page 4 - Important Safety Instructions; Never install telephone wiring during a lightning storm.
Safety Instructions B 3810-A2-GB30-30 September 1998 Important Safety Instructions 1. Read and follow all warning notices and instructions marked on the product or included in themanual. 2. This product is intended to be used with a three-wire grounding type plug – a plug which hasa grounding pin. T...
Page 5 - Notices; The following warning applies to all Model 3811 modems.; WARNING
COMSPHERE 3800 Series Modems C September 1998 3810-A2-GB30-30 Notices THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE,PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLEPROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE ...
Page 6 - Government Requirements and Equipment Return; United States; Notice to Users of the Public Switched Telephone Network; services on which the equipment is to be connected.
Safety Instructions D 3810-A2-GB30-30 September 1998 Government Requirements and Equipment Return Certain governments require that instructions pertaining to modem connection to the public switchedtelephone network be included in the installation and operation manual. Specific instructions arelisted...
Page 7 - Canada
COMSPHERE 3800 Series Modems E September 1998 3810-A2-GB30-30 8. This equipment cannot be used on public coin service provided by the telephone company. Connection to Party Line Service is subject to state tariffs. (Contact the state public utilitycommission, public service commission or corporation...
Page 8 - CAUTION
Safety Instructions F 3810-A2-GB30-30 September 1998 Repairs to certified equipment should be made by an authorized Canadian maintenance facilitydesignated by the supplier. Any repairs or alterations made by the user to this equipment, orequipment malfunctions, may give the telecommunications compan...
Page 10 - Table of Contents; Preface
i 3810-A2-GB30-30 September 1998 Table of Contents Preface Objectives and Reader Assumptions vii . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Use This Manual vii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related Documents viii . . . . . . . . . . . . . ....
Page 12 - Appendices
Table of Contents iii 3810-A2-GB30-30 September 1998 12. Security Overview 12-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Security Branch 12-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Security Password...
Page 13 - List of Figures; Figure
COMSPHERE 3800 Series Modems iv September 1998 3810-A2-GB30-30 List of Figures Figure Page 2-1 Model 3810 and 3820 2-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Model 3810 Rear Panel 2-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 14 - List of Tables; Tables
Table of Contents v 3810-A2-GB30-30 September 1998 List of Tables Tables Page 4-1 Model 3810 and Model 3811 DCP LEDs 4-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Model 3820 DCP LEDs 4-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 16 - How to Use This Manual
vii 3810-A2-GB30-30 September 1998 Preface Objectives and ReaderAssumptions This manual describes how to install and operate the COMSPHERE r 3800 Series standalone and carrier-mounted modems. The reader should have a basicunderstanding of modems and their operation. How to Use This Manual Chapter 1 ...
Page 17 - Related Documents; Contact your sales or service representative to order
COMSPHERE 3800 Series Modems viii September 1998 3810-A2-GB30-30 Related Documents 3000-A2-GA31 COMSPHERE 3000 SeriesCarrier, Installation Manual 6700-A2-GY31 COMSPHERE 6700 SeriesNetwork Management SystemUser’s Guide 3610-A2-GZ45 3600 Hubbing Device Feature Number 3600-F3-300Installation Instructio...
Page 18 - Introduction; Overview
1-1 3810-A2-GB30-30 September 1998 Introduction Overview 1-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Features 1-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 19 - Features; The 3800 Series modems have a wide variety of; Options; The 3800 Series modems also may have the following
COMSPHERE 3800 Series Modems 1-2 September 1998 3810-A2-GB30-30 Features The 3800 Series modems have a wide variety of features. • Dial-Line Modulations: V.32terbo (19,200 and16,800 bps), ITU-T V.32bis (14,400, 12,000, 9600,7200, and 4800 bps), V.32 (9600 and 4800 bps),V.22bis (2400 bps), V.22 (1200...
Page 20 - The rear of the modem contains an ON/Off power
2-1 3810-A2-GB30-30 September 1998 Model 3810 and 3820 Installation Overview 2-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3800 Series Modem Package 2-2 . . . . . . . . . . . . . . . . . . . . . ....
Page 22 - Customer-Supplied Equipment
Chapter Title 2-3 3810-A2-GB30-30 September 1998 Customer-Supplied Equipment The following customer-supplied equipment is required to complete a data communications system usingeither the Model 3810 or Model 3820 modem: • A DTE with an available EIA-232-D serial port. • A standard EIA-232-D male-to-...
Page 25 - DTE Connection
COMSPHERE 3800 Series Modems 2-6 September 1998 3810-A2-GB30-30 DTE Connection Use the following procedures to connect the EIA-232-D cable and ferrite choke from the modem to theDTE: 1. Make sure the modem’s rear panel power switch is Off. 2. Connect the DB-25 plug on the cable to the DB-25 socket l...
Page 28 - The Model 3811 modem’s rear has two DTE edge card
3-1 3810-A2-GB30-30 September 1998 Model 3811 Installation Overview 3-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Model 3811 Installation 3-2 . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 29 - The Model 3811 is designed for installation in a
COMSPHERE 3800 Series Modems 3-2 September 1998 3810-A2-GB30-30 496-13155-02 TXD RXD RTS CTS DSR DTR LSD 103 104 105 106 107 108 109 Pwr Alrm Test Dial RI Busy Serv SQ Status Front Panel 3811 142 125 Spkr FACEPLATE EIA-232/V.24 EDGE CARD CONNECTOR RS-366A/V.25 EDGE CARD CONNECTOR EIA-232/V.24 CONNEC...
Page 30 - The installation of a Model 3811 varies slightly if an; At the rear of the carrier install the rear connector; If the carrier is ON, the Power LED on the
Model 3811 Installation 3-3 3810-A2-GB30-30 September 1998 The installation of a Model 3811 varies slightly if an SDCP is installed on the front of the carrier. To install aModel 3811 modem into the carrier without an SDCP,perform the following steps: CAUTION If the Model 3811 is removedfrom the car...
Page 32 - DCP Operation
4-1 3810-A2-GB30-30 September 1998 DCP Operation Overview 4-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnostic Control Panels 4-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 34 - The SDCP, is used to manage carrier-mounted Model
DCP Operation 4-3 3810-A2-GB30-30 September 1998 Model 3811 Faceplate and SharedDiagnostic Control Panel The SDCP, is used to manage carrier-mounted Model 3811 modems. Use the SDCP to issue commands to, viewand select configuration options on, or monitor tests for aspecific Model 3811 modem. The fac...
Page 35 - Status Indicators; The 3800 Series modems’ status indicators; Label
COMSPHERE 3800 Series Modems 4-4 September 1998 3810-A2-GB30-30 Status Indicators The 3800 Series modems’ status indicators continuously provide information on the modem’soperating condition. All of the status indicators on theModel 3810 and Model 3820 appear on the DCP (Figures 4-1 and 4-2), wherea...
Page 36 - DCP LEDs for the standalone Model 3820 are listed
DCP Operation 4-5 3810-A2-GB30-30 September 1998 DCP LEDs for the standalone Model 3820 are listed and described in Table 4-2. The SDCP LEDs are listed and described in Table 4-3. Table 4-2 Model 3820 DCP LEDs Label Color Indicates RTS/105 green RTS signal is ON. CTS/106 green CTS signal is ON. TXD/...
Page 37 - LCD Display; Hidden Choice Indicators; Right Scroll Indicator >; Keypad; Key
COMSPHERE 3800 Series Modems 4-6 September 1998 3810-A2-GB30-30 Diagnostic Control Panel Operation The 3800 Series modem’s diagnostic control panel (DCP) is the user interface to all functions used toconfigure and control the modem. This interface includesthe status light-emitting diodes (LEDs), and...
Page 38 - Menu Structure
DCP Operation 4-7 3810-A2-GB30-30 September 1998 Key The key moves you up one level in the menu tree. and Keys Use the and keys to move the viewing window left or right and to scroll the remainingbranches and selections into view. A maximum of three selections can be displayed at one time. These key...
Page 39 - Access to all menu tree branches from the DCP begins
COMSPHERE 3800 Series Modems 4-8 September 1998 3810-A2-GB30-30 Top-Level Menu Status and Operational Messages Access to all menu tree branches from the DCP begins at the Top-Level menu, the head of the menu hierarchy. The LCD’s top line identifies the modem status, as listedin Table 4-4, while the ...
Page 42 - Messages listed in Table 4-5 are common operational; Common Operational Messages
DCP Operation 4-11 3810-A2-GB30-30 September 1998 Messages listed in Table 4-5 are common operational messages that occur during modem operation. Thesemessages normally appear on the second line of the LCD. Table 4-5 Common Operational Messages Common Operational Messages Indicates Please Wait... Ap...
Page 43 - Messages listed in Table 4-6 are dial access security; Dial Access Security Messages
COMSPHERE 3800 Series Modems 4-12 September 1998 3810-A2-GB30-30 Messages listed in Table 4-6 are dial access security messages that can occur when the optional securityfeature is installed. The Top-Level menu’s main branches appear on the LCD in the order of Call Setup, Talk / Data, Status, Test,Co...
Page 44 - Using AT Commands
DCP Operation 4-13 3810-A2-GB30-30 September 1998 Selecting FactoryConfiguration Options After the modem passes the power-up self-test, configure it for operation using one of the factory presetconfigurations. The 3800 Series modems have several factory preset templates that contain the most commonl...
Page 45 - NOTE; Where
COMSPHERE 3800 Series Modems 4-14 September 1998 3810-A2-GB30-30 • On initial power-up, the modem is in Commandmode. To verify that the modem is connected andfunctioning properly, enter the following: TYPE: AT PRESS: Return (Enter) The screen displays OK. If the modem does not return OK, refer to Ap...
Page 48 - Call Setup Branch; The Call Setup branch of the Top-Level menu allows
5-1 3810-A2-GB30-30 September 1998 Call Setup Branch Overview 5-1 ă . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call Setup Branch 5-2 ă . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 49 - Dial Disconnect; AT Command Equivalent
COMSPHERE 3800 Series Modems 5-2 September 1998 3810-A2-GB30-30 Call Setup Branch In the following descriptions, the shaded key indicates what key to press to perform the described operation. To access the Call Setup branch from the Top-Level menu, select Call_Setup: F1 Idle: 19.2 > Call_Setup F2...
Page 50 - Answer
Call Setup Branch 5-3 3810-A2-GB30-30 September 1998 Disconnect Disconnect allows the modem to go on-hook (hang up). Use this function when you want to disconnect anestablished call on a dial line. NOTE When the Model 3820 isconfigured for leased-lineoperation, this function is notavailable and is n...
Page 51 - Dial Standby/Return to Dial
COMSPHERE 3800 Series Modems 5-4 September 1998 3810-A2-GB30-30 Dial Standby/Return to Dial The Dial Standby and Return to Dial functions appear on the LCD only after the Model 3810 or Model 3811,operating on leased lines, is placed into dial backup. Oncethe modem is operating in Dial Backup mode, t...
Page 52 - Change Directory; Nxt
Call Setup Branch 5-5 3810-A2-GB30-30 September 1998 F1 Dial StandbyCommand Complete F2 F3 If the modem is operating in a Dial Backup mode, the Dial Standby function forces the modem to leased linesand displays the status message Command Complete. Once the modem is in Dial Standby mode, the Return t...
Page 53 - Table 5-1 describes what can be entered in directory; Valid Dial Command Modifiers
COMSPHERE 3800 Series Modems 5-6 September 1998 3810-A2-GB30-30 F1 01 : 9W5556789 z Nxt ąąąĄ " # F2 F3 To save the number just entered, scroll to the next directory location by selecting Nxt or press the " or # key. The number is now stored in nonvolatile memory. AT Command Equivalent The AT...
Page 54 - The Talk/Data branch of the Top-Level menu allows
6-1 3810-A2-GB30-30 September 1998 Talk/Data Branch Overview 6-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Talk/Data Branch 6-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 56 - Status Branch; The Status branch of the Top-Level menu allows you
7-1 3810-A2-GB30-30 September 1998 Status Branch Overview 7-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Status Branch 7-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 57 - Identity
COMSPHERE 3800 Series Modems 7-2 September 1998 3810-A2-GB30-30 Status Branch To access Status from the Top-Level menu, make the following selections: F1 Idle : 19.2Tlk/Data Status F2 F3 Press the key until Status appears. Select Status. VF VF displays the condition of the dial or leased-line connec...
Page 58 - FRev
Status Branch 7-3 3810-A2-GB30-30 September 1998 Identity Identity displays the modem’s serial number, model number, firmware revision level, hardware part numberand firmware part number. Retrieval of this information isuseful if you are purchasing additional or replacementmodems and/or making firmw...
Page 60 - Record
Status Branch 7-5 3810-A2-GB30-30 September 1998 Options The Options Status function displays all optional firmware features currently installed in the modem (forexample, V.29, V.33, and dial network management). If nofirmware options are installed, None_Installed appears onthe LCD. To access Option...
Page 62 - Test Branch; The Test branch of the Top-Level menu allows you to
8-1 3810-A2-GB30-30 September 1998 Test Branch Overview 8-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Test Branch 8-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 63 - Self; Test :
COMSPHERE 3800 Series Modems 8-2 September 1998 3810-A2-GB30-30 Test Branch To access the Test branch from the Top-Level menu, make the following selections: F1 Idle : 19.2Status Test F2 F3 Press the key until Test appears. Select Test. Abort Abort ends any test that is in progress and brings the mo...
Page 64 - Loc Analog Loop
Test Branch 8-3 3810-A2-GB30-30 September 1998 Loc Analog Loop Loc Analog Loop performs a local analog loopback (ITU-T V.54 Loop 3), Figure 8-1, that verifies modemoperation as well as the connection between the DTE andmodem. The modem must be offline to perform this test,otherwise Invalid Command a...
Page 65 - Rem Digital Loop
COMSPHERE 3800 Series Modems 8-4 September 1998 3810-A2-GB30-30 Rem Digital Loop Rem Digital Loop performs a remote digital loopback (ITU-T V.54 Loop 2), Figure 8-2. This test can verify theintegrity of the local modem, the communications link,and the remote modem. Any data or pattern entered at the...
Page 66 - Loc Digital Loop
Test Branch 8-5 3810-A2-GB30-30 September 1998 Loc Digital Loop Loc Digital Loop is issued by a local modem and forces it to loopback any data received from the remotemodem (Figure 8-3). (This test operates the same as aITU-T V.54 Loop 2 except it is issued at your modem.)This is useful if a remote ...
Page 67 - Pattern; Pattern can transmit and receive a 511 bit error rate test; Figure 8-4. Pattern Test and Local Analog Loopback Test
COMSPHERE 3800 Series Modems 8-6 September 1998 3810-A2-GB30-30 Pattern Pattern can transmit and receive a 511 bit error rate test pattern. It can also be used with a local analog loopbackor a remote digital loopback to simulate data passing through the modem. For this test to operate properly, them...
Page 68 - BlksErrd=xxxxxxx displays the number of blocks of
Test Branch 8-7 3810-A2-GB30-30 September 1998 Figure 8-6. End-to-End Pattern Test To access Pattern from the Test branch, make the following selections: F1 Test : > Pattern F2 F3 Press the key until Pattern appears. Select Pattern to start this test. F1 Test : Pattern >Blks Errd = xxxxxxx F2 ...
Page 70 - Configure Branch; After installing a 3800 Series modem, its software
9-1 3810-A2-GB30-30 September 1998 Configure Branch Overview 9-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configure Branch 9-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 71 - Figures 9-1 and 9-2 graphically display the interaction
COMSPHERE 3800 Series Modems 9-2 September 1998 3810-A2-GB30-30 Figures 9-1 and 9-2 graphically display the interaction between the edit area and configuration areas as viewedfrom the perspective of the DCP and the AT command set. CONTENTS OF Active (Saved) ARE AUTOMATICALLY COPIED TO Active (Operat...
Page 72 - Figure 9-2. AT Command Configuration Process
Configure Branch 9-3 3810-A2-GB30-30 September 1998 Active (Saved) (ATZ0, ATZ3) LOAD Active (Operating) USING ATZ OR AT&F COMMAND Active (Operating)CHANGES MADE USING ANY AT COMMAND IMMEDIATELY AFFECT MODEM OPERATION USE AT&W COMMAND TO SAVE CHANGES TO Active (Saved), Customer 1, OR Customer...
Page 73 - The Configure branch of the Top-Level menu contains
COMSPHERE 3800 Series Modems 9-4 September 1998 3810-A2-GB30-30 Configure Branch The Configure branch of the Top-Level menu contains all of the modem’s configuration options (straps) whichdetermine how the modem operates. These configurationoptions are accessed by scrolling down and across variousle...
Page 74 - Editing and Saving a Configuration Option; ąĄ
Configure Branch 9-5 3810-A2-GB30-30 September 1998 The Configure branch consists of the following three levels: • Ld EditArea frm. Allows the selection of theActive (Operating), Active (Saved), Customer 1,Customer 2, and Factory configuration areas. • Choose Function. Allows you to make changes(Edi...
Page 75 - Summary
COMSPHERE 3800 Series Modems 9-6 September 1998 3810-A2-GB30-30 Select Nxt until RemAccssPasswrd appears. F1 RemAccssPasswrd Nxt ąĄ ° 00000000 F2 F3 Select the F2 ( ° ) key to increment password values. F1 RemAccssPasswrd Nxt ąĄ ° 00000000 F2 F3 Press the key to move the cursor to the next position....
Page 76 - Configuration Tables; The modem’s configuration options are arranged; DTE Interface; The DTE Interface configuration options contain
Configure Branch 9-7 3810-A2-GB30-30 September 1998 Configuration Tables The modem’s configuration options are arranged into eight groups based upon functionality: DTE Interface (Table 9-1), DTE Dialer (Table 9-2), Line Dialer (Table 9-3), Dial Line (Table 9-4), Leased Line (Table 9-5), V.42/MNP/ Bu...
Page 77 - DTE Interface Configuration Options
COMSPHERE 3800 Series Modems 9-8 September 1998 3810-A2-GB30-30 Table 9-1 (1 of 7) DTE Interface Configuration Options Async/Sync Mode: AsyncNxt Async Sync Asynchronous/Synchronous Mode. Determines whether the modem operates in Asynchronous mode or Synchronousmode. If the AT command set is enabled a...
Page 84 - DTE Dialer; The DTE Dialer configuration options establish the; DTE Dialer Configuration Options
Configure Branch 9-15 3810-A2-GB30-30 September 1998 DTE Dialer The DTE Dialer configuration options establish the DTE-to-modem protocol for call establishment andcontrol. Table 9-2 shows each DTE Dialer configuration option as it appears on the LCD, with the Async Dial factorydefault setting (the d...
Page 89 - Line Dialer; The Line Dialer configuration options establish; Line Dialer Configuration Options
COMSPHERE 3800 Series Modems 9-20 September 1998 3810-A2-GB30-30 Line Dialer The Line Dialer configuration options establish parameters used by the modem to answer or originatecalls. Table 9-3 shows each Line Dialer configuration option as it appears on the LCD, with the Async Dial factorydefault se...
Page 94 - Dial Line; The Dial Line configuration options are used to; Dial Line Configuration Options
Configure Branch 9-25 3810-A2-GB30-30 September 1998 Dial Line The Dial Line configuration options are used to configure the modem for operation over dial lines. Table 9-4 shows each Dial Line configuration option as it appears on the LCD, with the Async Dial factory defaultsetting (the default valu...
Page 97 - Leased Line; The Leased Line configuration options are used to; Leased Line Configuration Options
COMSPHERE 3800 Series Modems 9-28 September 1998 3810-A2-GB30-30 Leased Line The Leased Line configuration options are used to configure the modem for operation over leased lines. The Leased Line configuration group only appears if the modem is configured with the Sync Leased factorypreset template,...
Page 102 - Some choices within this group may not appear
Configure Branch 9-33 3810-A2-GB30-30 September 1998 V.42/MNP/Buffer V.42/MNP/Buffer configuration options determine the type of error correction and flow control used by themodems and attached DTEs. Some choices within this group may not appear depending upon how previous configuration options have...
Page 108 - Tests; The Tests configuration options determine specifics,; Test Configuration Options
Configure Branch 9-39 3810-A2-GB30-30 September 1998 Tests The Tests configuration options determine specifics, such as the duration of a test, for the various diagnostictests available to the modem. Table 9-7 shows each Tests configuration option as it appears on the LCD, with the Async Dial factor...
Page 110 - Misc; The Miscellaneous configuration options determine; Miscellaneous Configuration Options
Configure Branch 9-41 3810-A2-GB30-30 September 1998 Misc The Miscellaneous configuration options determine specifics for various functions, including networkmanagement parameters and remote modem access. Table 9-8 shows each Misc (Miscellaneous) configuration option as it appears on the LCD, with t...
Page 114 - The Security Configuration Options group allows you; Security Configuration Options
Configure Branch 9-45 3810-A2-GB30-30 September 1998 Security ConfigurationOptions The Security Configuration Options group allows you to view and set dial access security parameters. Thisgroup appears only if the dial access security feature hasbeen installed. Table 9-9 shows each Security configur...
Page 116 - The Control branch of the Top-Level menu allows you; Control Branch; To access Control from the Top-Level menu, make the
10-1 3810-A2-GB30-30 September 1998 Control Branch Overview 10-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Branch 10-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 117 - Reset; Control :
COMSPHERE 3800 Series Modems 10-2 September 1998 3810-A2-GB30-30 Speaker Speaker allows you to make temporary adjustments to the modem’s speaker volume. Upon a reset, speakervolume returns to its configured setting. For moreinformation on speaker settings, refer to the Misc sectionin Chapter 9. To a...
Page 118 - Make Busy/Remove Make Busy; Service Line/Disconnect Service Line
Control Branch 10-3 3810-A2-GB30-30 September 1998 Make Busy/Remove Make Busy The Make Busy function forces the modem off-hook so it cannot answer a call. This is often used with PBXsystems to permit the busy out of a PBX port for rotary orhunt groups. WARNING To not violate FCC and DOCregulations, ...
Page 119 - DownLoad Code; Clone To Remote; Download Code
COMSPHERE 3800 Series Modems 10-4 September 1998 3810-A2-GB30-30 AT Command Equivalent There is no AT Command Equivalent for Service Line. DownLoad Code The Download Code function sets parameters within the modem when transferring firmware to a remotemodem or when receiving firmware upgrades from al...
Page 120 - No Response
Control Branch 10-5 3810-A2-GB30-30 September 1998 At this point, if you do not want to continue this process, abort the transfer by selecting any function key.This returns the modem to the Top-Level menu. However, to continue with the transfer, press the key to display the Reprogram_Remote selectio...
Page 121 - To Local via DTE; Download Failure
COMSPHERE 3800 Series Modems 10-6 September 1998 3810-A2-GB30-30 As data banks are transferred, the local and remote LCD’s bottom line displays the status of the downloadprocess, and the number of records sent versus the totalnumber of records for that bank. F1 RemClone OKCall_Setup F2 F3 If the dow...
Page 122 - Remote Branch; The Remote branch of the Top-Level menu allows you
11-1 3810-A2-GB30-30 September 1998 Remote Branch Overview 11-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remote Branch 11-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 123 - Control Remote; Select Channel
COMSPHERE 3800 Series Modems 11-2 September 1998 3810-A2-GB30-30 Remote Branch The following conditions must be met before using the Remote branch: • A connection using either the dial network or leasedlines must be established. • The Access from Remote configuration option mustbe enabled in the rem...
Page 124 - If the remote modem accepts the password and the
Remote Branch 11-3 3810-A2-GB30-30 September 1998 F1 Online : 19.2Control ExitRem F2 F3 If the remote modem accepts the password and the entry is successful, the Top-Level menu of the remotemodem (Figure 11-1) appears on the local modem’s LCD.An appears in the upper right-hand corner indicatingthat ...
Page 126 - Security; Dial Access Security is an optional feature that allows
12-1 3810-A2-GB30-30 September 1998 Security Overview 12-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Originate Access Security 12-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 127 - Originate Access Security; ATD is the AT dial command string.; Answer Access Security; ATD is the AT dial command.
COMSPHERE 3800 Series Modems 12-2 September 1998 3810-A2-GB30-30 Originate Access Security Originate Access lets you control who can originate a call from a local modem via the AT command set. This isuseful in LAN and modem pooling applications. WithOriginate Access security, a local user’s password...
Page 129 - Security Branch; The Security branch of the Top-Level menu allows you
COMSPHERE 3800 Series Modems 12-4 September 1998 3810-A2-GB30-30 Security Branch The Security branch of the Top-Level menu allows you to change and save parameters that are critical to the dialaccess security password database. This database is acollection of passwords and their associated parameter...
Page 130 - Set Access Ctrl; Administrative Password
Security 12-5 3810-A2-GB30-30 September 1998 Set Access Ctrl Set Access Control allows you to change security configuration. This function is protected by anAdministrative Password. The Reset Security functionallows you to reset the Administrative Password, butresults in erasure of the modem’s secur...
Page 131 - EditPasswdTable; Set Access Ctrl
COMSPHERE 3800 Series Modems 12-6 September 1998 3810-A2-GB30-30 EditPasswdTable The Password Table is the modem’s security database. It contains all essential information for each passwordstored in the modem’s nonvolatile memory. Theinformation associated with each password is known as arecord. Rec...
Page 132 - Edit Password Table Group Options
Security 12-7 3810-A2-GB30-30 September 1998 Table 12-1 Edit Password Table Group Options PsWdType xxxxNxt Cleared DTE_Entry VF_Entry VF_plus_DTE Password Type. Indicates whether this index location is configured for VF-side password, DTE-side password, or both.Cleared displays for an index location...
Page 133 - Set Answer Sec; Set Answer Security determines if dial access security; Set Answer Security Group Options
COMSPHERE 3800 Series Modems 12-8 September 1998 3810-A2-GB30-30 Set Answer Sec Set Answer Security determines if dial access security is enabled or disabled. This method of inbound security isconfigured in the answering modem. Although this alsoappears under the Security Configuration Option group ...
Page 134 - Set Orig Sec; Set Originate Security controls whether or not the; Set Originate Security Group Options
Security 12-9 3810-A2-GB30-30 September 1998 Set Orig Sec Set Originate Security controls whether or not the modem can originate a call using AT commands when thedial access security feature is installed. This method ofoutbound security only applies to modems originating acall. To access Set_Orig_Se...
Page 135 - Set Admin PsWd; Reset Security
COMSPHERE 3800 Series Modems 12-10 September 1998 3810-A2-GB30-30 Set Admin PsWd Set Administrative Password is used to change the Administrative Password value. The AdministrativePassword is an 8-digit decimal number that allowsauthorized users to enter the Access Security Controlfunction. NOTE If ...
Page 137 - Originate Access Password; Database Table Examples
COMSPHERE 3800 Series Modems 12-12 September 1998 3810-A2-GB30-30 A DTE-side password is entered after the modems have trained, but before a normal connection isestablished. The following example illustrates how toenter a DTE-side password: TYPE: abc123 PRESS: Enter Where: abc123 is a 10-alphanumeri...
Page 138 - Table 12-5 is an example of a database table with
Security 12-13 3810-A2-GB30-30 September 1998 Table 12-5 is an example of a database table with passwords configured for DTE Entry only. This type ofpassword is entered via the originating user’s DTE. Table 12-6 is an example of a security database table that uses a mixture of VF and DTE passwords. ...
Page 139 - Table 12-7 is an example of a security database table; VF and DTE Passwords
COMSPHERE 3800 Series Modems 12-14 September 1998 3810-A2-GB30-30 Table 12-7 is an example of a security database table that uses paired VF and DTE passwords for use inVF_w/_DTE answer security mode. Table 12-7 Security Database Table Using Paired VF-Side and DTE-Side Passwords VF and DTE Passwords ...
Page 140 - Fax Operation
13-1 3810-A2-GB30-30 September 1998 Fax Operation Overview 13-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fax Operation 13-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 141 - There are no Diagnostic Control Panel (DCP) functions
COMSPHERE 3800 Series Modems 13-2 September 1998 3810-A2-GB30-30 There are no Diagnostic Control Panel (DCP) functions unique to fax operation. If your fax software requires thatyou change the configuration of your modem, see theappropriate sections of Chapter 9, Configure Branch. The DCP is disable...
Page 142 - AT Command Set and S-Registers; Escape Sequence and Escape Guard Time
14-1 3810-A2-GB30-30 September 1998 AT Command Set and S-Registers Overview 14-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operating Modes 14-1 . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 143 - Command Guidelines
COMSPHERE 3800 Series Modems 14-2 September 1998 3810-A2-GB30-30 Use the O command to return to Data mode from online Command mode. Enter the following command: TYPE: ATO PRESS: Enter Command Guidelines Review the following guidelines before using any AT Commands. • The escape sequence (+++) is used...
Page 144 - AT Command Format; AT commands are entered in Command mode using the
AT Command Set and S-Registers 14-3 3810-A2-GB30-30 September 1998 AT Command Format AT commands are entered in Command mode using the following format: TYPE: ATXn Where: X is the AT command and n is thespecific value for that command. PRESS: Enter In Table 14-1, the value for X is listed in the AT ...
Page 156 - n is the register number; Description
AT Command Set and S-Registers 14-15 3810-A2-GB30-30 September 1998 S-Register List S-registers affect the operating parameters of the 3800 Series modems. S-registers are only applicable whenthe DTE Dialer Type configuration option is set for AT.(See &Mn command.) Table 14-2 lists all S-register...
Page 157 - Front Panel Branch
COMSPHERE 3800 Series Modems 14-16 September 1998 3810-A2-GB30-30 Table 14-2 (2 of 12) 3800 Series S-Registers S-Register Front Panel Branch Description S4 Line Feed CharacterRegister determines ASCII value used as the line feed character. Enter a value from 0 to 127 for the line feed character. Fac...
Page 168 - Menu Tree; The following pages provide graphic representations of
A-1 3810-A2-GB30-30 September 1998 Menu Tree Overview A-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview The following pages provide graphic representations of the general menu structure of ...
Page 172 - Result Codes
B-1 3810-A2-GB30-30 September 1998 Result Codes Table B-1 (1 of 2) Result Codes Numbers (1) Numbers (2) Word Description 0 0 OK Command executed 1 1 CONNECT Modem connected to line 2 2 RING Modem receiving a ring voltage from the VF line 3 3 NO CARRIER Modem lost or does not detect carrier signal, o...
Page 174 - Troubleshooting; This appendix points out basic problems that can occur; Modem Health
C-1 3810-A2-GB30-30 September 1998 Troubleshooting Overview C-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview This appendix points out basic problems that can occur when operating a 3800 Se...
Page 176 - Modem – VF Connection
Troubleshooting C-3 3810-A2-GB30-30 September 1998 Table C-3 (2 of 2) Modem – VF Connection Symptom Action Originate Mode Verify that the modem’s DTE Dialer configuration option is set to the correct setting: either AT,DTR Dialing, V.25bis Async, V.25bis Bisync, or V.25bis HDLC. Modem does not gooff...
Page 178 - Technical Specifications; Table D-1 shows the technical specifications for the; Technical Specifications for 3800 Series Modems
D-1 3810-A2-GB30-30 September 1998 Technical Specifications Technical Specifications D-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Technical Specifications Table D-1 shows the technical specifications for the 3800 Seri...
Page 182 - Pin Assignments; This appendix lists the pin assignments for VF Telco,
E-1 3810-A2-GB30-30 September 1998 Pin Assignments Overview E-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VF Connector Pin Assignments E-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 183 - Pin
COMSPHERE 3800 Series Modems E-2 September 1998 3810-A2-GB30-30 Table E-1 VF Connector Pin Assignments: Models 3810 and 3820 Pin 3810 Phone/Leased Connector (J6) 3810 Dial Connector (J7) 3820 Phone Connector 3820 Dial/Leased Connector 1 4-Wire TransmitLeased Line/2-Wire Leased Line 2 4-Wire Transmit...
Page 186 - and Response; Call Request Commands
F-1 3810-A2-GB30-30 September 1998 ITU-T V.25bis Dialing Commands and Response Overview F-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call Request Commands F-1 . . . . . . . . . . . . . . . . . ...
Page 187 - x is directory location 1–10.; Call Response; xx is; Call Answer Commands
COMSPHERE 3800 Series Modems F-2 September 1998 3810-A2-GB30-30 , or < User-Defined Pause & Flash Hook = or > Delimiters Call Request with Stored Memory Address Provided (CRS) The CRS command dials the telephone number stored in the request directory location. CRS is similar to theATDS com...
Page 188 - x is a directory location.; Command Response; CU
ITU-T V.25bis Dialing Commands and Response F-3 3810-A2-GB30-30 September 1998 Connect Incoming Call (CIC) The CIC command forces the modem to cancel any DIC commands and answer an incoming call. Thiscommand is only valid when the DTE issues a DICcommand. CIC must be issued within 10 seconds afterse...
Page 189 - Table F-1 lists V.25bis commands supported by the
COMSPHERE 3800 Series Modems F-4 September 1998 3810-A2-GB30-30 Table F-1 lists V.25bis commands supported by the 3800 Series modems. Table F-2 lists V.25bis response messages supported by the 3800 Series modems. Table F-1 V.25bis Commands V.25bis Command Description AT Command/ S-Register Equivalen...
Page 190 - Default Configuration Options; Table G-1 in this appendix lists all default
G-1 3810-A2-GB30-30 September 1998 Default Configuration Options Overview G-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview Table G-1 in this appendix lists all default configuration option...
Page 194 - Equipment List; Equipment
H-1 3810-A2-GB30-30 September 1998 Equipment List Equipment Feature/Part Number Model 3810 (115V) 3810-A1-001 Model 3810 (220–240V) 3810-A1-301 Model 3811 3811-B1-001 Model 3820 (115V) 3820-A1-001 Model 3820 (220–240V) 3820-A1-301 Fax Option 3800-C1-008 6-position, 4-wire modular cord, 7-foot length...
Page 196 - Glossary; See local analog loop.
Glossary-1 3810-A2-GB30-30 September 1998 Glossary Active (Operating) A configuration area containing configuration options currently in use by the modem.When a power cycle occurs, a reset is performed, or a save is issued using the DCP, thisarea is updated with the contents of Active (Saved). Activ...
Page 198 - An outlet on equipment and cables that provides a connection.
Glossary Glossary-3 3810-A2-GB30-30 September 1998 circuit pack lock A screw lock tab installed over a circuit card’s latch release tab to prevent the unit frombeing removed without a tool. It is used on SDUs, modems, and filler panels. Class 1 fax A fax modem standard. Under Class 1 computer softwa...
Page 199 - The process of recovering data from a modulated carrier wave.
COMSPHERE 3800 Series Modems Glossary-4 September 1998 3810-A2-GB30-30 DCE The equipment (Data Communications Equipment or Data Circuit TerminatingEquipment) that provides the functions required to establish, maintain, and end aconnection. This equipment also provides the signal conversion required ...
Page 200 - An algorithm used to correct data transmission errors.
Glossary Glossary-5 3810-A2-GB30-30 September 1998 EPROM Erasable programmable read-only memory. error control An algorithm used to correct data transmission errors. escape sequence Default setting is +++. This sequence lets you switch your modem from Data mode toCommand mode. extended result codes ...
Page 201 - ITU-T standard for error control protocol.
COMSPHERE 3800 Series Modems Glossary-6 September 1998 3810-A2-GB30-30 ITU-T V.22 A standard for modems operating full-duplex with asynchronous or synchronous data at1200 bps over the dial network (PSTN). ITU-T V.22bis A standard for modems operating full-duplex with asynchronous or synchronous data...
Page 202 - A communications circuit.
Glossary Glossary-7 3810-A2-GB30-30 September 1998 MNP This protocol (Microcom Networking Protocol) detects and corrects data errors causedby telephone line noise and signal distortion. MNP5 includes data compression. modem (Modulator/DEModulator). A device that transforms signals from digital to an...
Page 204 - Universal Service Ordering Codes.
Glossary Glossary-9 3810-A2-GB30-30 September 1998 Sync Dial A factory preset configuration area containing configuration options most often used insynchronous dial networks. synchronous transmission Data transmission that is synchronized by timing signals. Characters are sent at a fixedrate. This t...
Page 206 - Index; Numbers
Index-1 3810-A2-GB30-30 September 1998 Index Numbers 1800 Hz Training Tone, 9-291800 Hz Training Tone (S34), 14-172W Leased Line SQ Retrain, 9-29, 14-25 A A/ (Repeat Last Command), 14-3Abort (Test branch), 8-2ac power connection, 2-7requirements, D-2 Access from Remote, 9-42Access From Remote (S55),...