Panasonic WV-ST160 - Manual

Table of Contents 1 Monitor images on a PC ..........................................................................9 1.1 Monitor images from a single camera .............................................................................9 1.2 About the “Live” page .......................................

10.4.2 How the logs and images are saved depending on the settings for “Manual/ Schedule” .......................................................................................................................76 10.4.3 How the logs and images are saved depending on the settings for “FTP error” ........

15 Configure the settings relating to the authentication [User mng.] .....................................................................................................156 15.1 Configure the settings relating to the user authentication [User auth.] ..................156 15.2 Configure the settings...

1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera Note • SW175/SW174W/SW172/ST165/ST162 do not support MPEG-4. 1. Start up the web browser. 2. Enter the IP address designated using the Panasonic “IP Setti...

1.2 About the “Live” page Note • SW175/SW174W/SW172/ST165/ST162 do not support MPEG-4. A C D E F H I J K G B R T U V W X Y S N M O P Q L [select language] pull-down menu The camera’s display language can be selected. The default language can be set in the [Language] in the[Basic] settings. ( ® page ...

• When “360 map-shot” is carried out while the camera is moving (panning/tilting), images capturedwhile panning/tilting may be displayed as the thumbnail display. In this case, stop the currentoperation and carry out “360 map-shot” again. • When “Preset map-shot” is carried out with an unregistered ...

1.3 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras)can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras inadvance. 4 cameras can be registered as a grou...

2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only)from the camera on the screen of the cellular phone. It is also possible to refresh images to disp...

1. Access to “http://IP address/mobile” *1 or “http://Host name registered in the DDNS server/mobile” using a cellular phone. → Images from the camera will be displayed. ABCDEF G H Functions Outline of functions A Pan/tilt *2 Controls the camera direction. The camera will pan or tilt to each directi...

• It is impossible to transmit/receive audio using a cellular phone. • Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting“9 Low” for “Image quality setting” of “JPEG” ( ® page 80) may sometimes solve this problem. • Depending on the cellular phon...

Resolution controlPress the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons. • Image in the aspect ratio of “4:3” SC384 SC384 SW175 SW175 SW174W SW174W ST165 ST165 : Changes the image capture ...

3 Record images on the SD memory card manually (SW396/SW395/SC386/SC385/SC384/ SW175/SW172/ST165/ST162) Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operableonly when “Manual” is selected for “Save trigger” on the [SD memory card] tab of the “Bas...

4 Action at an alarm occurrence The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur. 4.1 Alarm type • Terminal alarm: When connecting an alarm device such as a sensor to the EXT I/O connectors 1-3 of the camera, the alarm action will be performed...

IMPORTANT • Select “FTP error” for “Save trigger” on the [SD memory card] tab when using the SD memory card.When “Alarm input” or “Manual” is selected for “Save trigger”, an alarm image will not be transmittedat an alarm occurrence to the FTP server. Notify of alarm occurrences by e-mail Alarm mail ...

About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the loglist will be displayed. Note • Enter the desired log number and press the [Enter] key on the keyboard. The log of the designatednumber wi...

• COM: Alarm by command alarm • AT SW396 SW396 SC386 SC386 : Alarm by auto track alarm [SD memory card] Available capacity and the original capacity of the SD memory card will be displayed.The displayed descriptions are the same descriptions displayed as “Remaining capacity” on the [SD memorycard] t...

7 Playback of images on the SD memory card (SW396/SW395/SC386/SC385/SC384/SW175/ SW172/ST165/ST162) When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page.When images associated with the clicked time and date are on the SD memory card, the first...

7.1 About the playback page Number of images When clicking a time and date listed on the log list window, total number of images associated with the clickedtime and date, and the number of the currently displayed image will be displayed. Note • Enter the desired number of image and press the [Enter]...

When the mouse button is released, the increment of the image number will stop and the image numberdisplayed at the moment when the mouse button is released will be displayed. [LAST] button The last image will be displayed. SD card [Start] button The selected image will be downloaded onto the PC. Be...

8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authenticationIt is possible to restrict users from accessing the camera by setting the host authentication and/or th...

9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer topage 156 for how to configure the access level. 9.1 How to display the setup menu 1. Display the “...

9.2 How to operate the setup menu A B Menu buttonsSetup page 1. Click the desired button in the frame on the left of the window to display the respective setup menu.When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, clickthe desired tab to display a...

9.3 About the setup menu window Note • SW175/SW174W/SW172/ST165/ST162 do not support MPEG-4. N B CDEFGHIJKL M A [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the...

10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured onthe “Basic” page. The “Basic” page has the [Basic] tab, the [SD memory card] tab *1 and the [Log] tab *1 . *1 SW396 SW396 SW395 SW395 SC386 SC...

• Unavailable characters: " & • Default: Varies as follows depending on the model in use. WV-SW396 SW396 SW396 /WV-SW395 SW395 SW395 /WV-SC386 SC386 SC386 /WV-SC385 SC385 SC385 /WV-SC384 SC384 SC384 /WV-SW175 SW175 SW175 /WV-SW174W SW174W SW174W /WV-SW172 SW172 SW172 /WV-ST165 ST165 ST165 / ...

[Alarm status update mode] Select an interval of the camera status notification from the following.When the status of the camera changes, the alarm occurrence indication button, the [AUX] button or the SDsaving status indicator *1 will be displayed to notify of the camera status. • Polling(30s): Upd...

SD memory card [SD memory card] Select “Use” or “Not use” to determine whether or not to use the SD memory card. • Default: Use IMPORTANT • Select “Not use” when operating without an SD memory card. • When the setting is changed between “Use” and “Not use” while another user is during operation, the...

• When “H.264” is selected for “Recording format”, the following settings in “H.264 recording”; “Imagecapture size”, “Frame rate*”, “Max bit rate”, “Image quality”, and “Refresh interval” will be read from thesettings in “H.264(2)”. When “2s”, “3s”, “4s” or “5s” is selected for “Refresh interval” of...

– Alarm input: Will be overwritten. – Manual, Schedule: Can be determined by selecting “On” or “Off” for “Overwrite”. JPEG recording This setting is available only when “JPEG” is selected for “Recording format” of the SD memory card. [File name] Enter the file name used for the image to be saved on ...

320x180/ 640x360 • Default: VGA Note • When “FTP error” is selected for “Save trigger”, images will be saved with the image capture sizeselected on the [FTP img. trans.] tab of the “Network” page. • When “H.264” is selected for “Recording format”, select the image capture size for “H.264 recording”-...

[Image quality] Select the quality for H.264 images to be recorded from the following.Low(Motion priority)/ Normal/ Fine(Image quality priority) • Default: Normal Note • When “Constant bit rate” is selected for “Recording priority”, this setting is available. [Refresh interval] Select an interval (I...

• When an SD memory card is formatted while another user is in operation, the operation will becanceled. • It is impossible to access the SD memory card during the process of formatting. • All data saved on the SD memory card will be deleted when the SD memory card is formatted. • Do not turn off th...

Image capture size: VGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000 144,000 160,000 8 GB 40,000 56,000 64,000 72,000 80,000 4 GB 20,000 28,000 32,000 36,000 40,000 2 GB 10,000 14,000 16,000 18,000 20,00...

Image capture size: QVGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000 224,000 240,000 8 GB 96,000 104,000 108,000 112,000 120,000 4 GB 48,000 52,000 54,000 56,000 60,000 2 GB 24,000 26,000 27,000 28,000...

10.4 Configure the settings relating to the logs [Log](SW396/SW395/SC386/SC385/SC384/SW175/SW172/ST165/ST162) Click the [Log] tab on the “Basic” page. ( ® page 47, page 49) The settings relating to the log list can be configured in this section. Alarm Settings for the alarm log list can be performed...

Note • When “H.264” is selected for “Recording format”, “On” or “Off” will automatically be selected for “Savelogs” according to the setting of “Save trigger”. • Schedule saving is available only when “H.264” is selected for “Recording format”. FTP error Perform the settings for the FTP error log li...

11 Configure the settings relating to images and audio [Image/Audio] Note • SW175/SW174W/SW172/ST165/ST162 do not support MPEG-4. The settings relating to JPEG, H.264 and MPEG-4 images such as the settings of image quality, audio, etc.can be configured on this page.The “Image/Audio” page has 4 tabs;...

11.2 Configure the settings relating to JPEG images[JPEG/H.264] (or [JPEG/MPEG-4]) Click the [JPEG/H.264] tab (or [JPEG/MPEG-4] tab) on the “Image/Audio” page. ( ® page 47, page 49) JPEG Configure the settings such as “Refresh interval (JPEG)*”, “Image capture size” and “Image quality” on thissectio...

SW172 SW172 ST162 ST162 : QVGA/ VGA/ 800x600 When “4:3 (VGA)” is selected for “Aspect ratio” SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 QVGA/ VGA/ 1280x960 When “4:3 (800x600)” is selected for “Aspect ratio” SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 QVGA/ 800x600/ 1280x960 When “16:9” is ...

“8192kbps *” is available only when the image capture size is “1280x960” or “1280x720”.“128kbps *” is available only when the image capture size is “QVGA”, “VGA”, “800x600” *1 or “320x180”, “640x360”.“64kbps” is available only when the image capture size is “QVGA”, “VGA” or “320x180”, “640x360”.“Unl...

About extra optical zoom/extra zoom Among approx. 1.3 megapixel image capture area of the MOS image sensor, the central part of approx. 0.31megapixels is extracted for shooting. That enables the shooting with a higher zooming effect. When the imagecapture size at “VGA” is applied, the zoom factor ca...

[Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function.Refer to the description “Super Dynamic function” about the super dynamic function. • On: The super dynamic function will work. • Off: The super dynamic function will not work. • Default: Off ...

11.6.4.1 Register the preset positions 1. Select a preset position number. → The selected preset position number will be displayed in the “Position No” area.When the selected number has already been registered, the camera will move to the selected presetposition. 2. Move the camera to the desired di...

11.6.5 Configure the settings relating to the auto pan function(“Auto pan” setup menu) (SW396/SW395/SC386/SC385/SC384) Click the [Setup>>] button of “Auto pan” on the [Image/Position] tab of the “Image/Audio” page ( ® page 98). The settings relating to the auto pan function can be configured w...

Note • Panning, tilting and zooming operations can also be carried out on the [Image/Position] tab. • Adjusted zoom and focus position for the auto pan function will be applied when [Set] button of “Startposition” is clicked. [End position] SW395 SW395 SC385 SC385 SC384 SC384 Move the camera to the ...

Here the information related to patrol is set. Patrol setting [Number of patrol pattern] Select the patrol pattern number. The length of patrol patterns that can be learned differs depending on thepattern number. • 1: 2 minutes of operations can be learned for Patrol 1. • 2: 1 minute of operations c...

Auto track setting [Camera height] Select the height that the camera is installed to from the following.2.5m(8.5ft)/2.75m(9.0ft)/3.0m(10.0ft)/3.25m(11.0ft)/3.5m(11.5ft)/3.75m(12.5ft)/4.0m(13.5ft)/4.25m(14.0ft)/4.5m(15.0ft)/4.75m(16.0ft)/5.0m(16.5ft)/5.5m(18.5ft)/6.0m(20.0ft)/6.5m(21.5ft)/7.0m(23.5ft...

Advanced setting [Zoom with auto track] Select the tracking zoom control from the following. Off: Zoom control is not performed. On(Continuous): Zoom control is performed. Default: On(Continuous) [Object size] Select an object size from the following. Small(1/4 of the image): The tracking target is ...

Alarm area [Area select] Click [ ] of “Area No.” and select an area number (1-4) from the pull-down menu. An asterisk (*) next to the area number indicates that the area has already been learned. When “On” (when there is an alarm areaintrusion) is selected with “Auto track alarm”, the alarm area wil...

– when the target moves too fast or too slow – when the camera is shaking • In no event shall Panasonic System Networks Co., Ltd. be liable to any consequential inconvenience,or loss or damage, arising out of the settings or results of the Auto tracking system or face detection. • We recommend that ...

Click the “Set” button. 4. Configure the settings of Camera 2 (IP address: 192.168.0.12), which receives notification commands fromthe other cameras. Display the “Alarm” screen from the “Alarm” page. ( ® page 134) From “Alarm”, set “Command alarm” to “On” and click the “Set” button.Set the “Command ...

12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the“Multi-screen” page. ( ® page 47, page 49) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can...

13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, theVMD area settings, and the alarm occurrence notification can be configured on this page.The “Alarm” page has 3 tabs; the [Alarm] tab, the [VMD area] tab...

13.2 Configure the settings relating to the cameraaction on alarm occurrence [Alarm] Click the [Alarm] tab on the “Alarm” page. ( ® page 47, page 49) The settings relating to the camera action at an alarm occurrence can be configured in this section. Refer topages 134, 138 and 141 for further inform...

• Preset per sender SW396 SW396 SC386 SC386 : By registering the sender's address for the command alarm and the preset position for that address, the camera will move to the preset position when an alarm is detectedfrom the command alarm.Click “Preset per sender >>” to open a separate window f...

• When “Alarm input” or “Manual” is selected for “Save trigger” on the [SD memory card] tab, images willnot be transmitted to the FTP server even when an alarm is detected. Set “Save trigger” to “FTPerror”. ( ® page 58) Alarm image [FTP >>] When “FTP >>” is clicked, the [FTP] tab of the ...

Approximate time to be taken to save the set “Number of images” with the set “Transmission interval” willbe displayed. [Image capture size] Select the capture size of images to be transmitted to the FTP server or of an image to be attached to thealarm mail. When “4:3” is selected for “Aspect ratio” ...

H.264 recording (SD memory card) [Pre alarm] Determine whether or not to perform the pre alarm recording. When “Use” is selected, 1 MB image data isalways saved during the pre alarm recording.Use/ Not use • Default: Not use [Post alarm (recording) duration] Set the duration to save image data on the...

• Pulse: When an alarm is detected, the alarm output terminal will be in the state to the “Trigger output” setting for the period set for “Pulse width”. When the alarm occurrence indication button is clicked, thealarm output terminal will return to the normal state. • Default: Latch [Trigger output]...

VMD area setting [Select a preset position] Select a preset position number to which the VMD area is to be set, and click the [Start] button.When setting an area which is not at the preset position for the VMD area, select VMD activation in area “exceptthe preset positions”. VMD information addition...

4. To invalidate the VMD area, click the [Set] button after selecting “Off” for “Status” of the VMD area to beinvalidated. → The outline of the invalidated VMD area will turn to a dotted line. When the VMD area is invalidated,no alarm will occur even when a motion can be recognized in the area. 5. T...

– When a notification of the remaining capacity of the SD memory card has been provided (“Diag.”) – When the SD memory card has become full (“Diag.”) – When the SD memory card cannot be recognized (“Diag.”) • Default: Off [Alarm image attachment] Select “On” or “Off” to determine whether or not to a...

The settings relating to Panasonic alarm protocol can be configured in this section. Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol accordingto the settings for the “Alarm” and “Dia...

Note • When “On” is selected, notification of the alarm occurrence will be provided to the registered destinationaddresses in order (to IP address 1 first, to IP address 8 last). [Additional alarm area data(VMD/Auto track)] SW396 SW396 SC386 SC386 Determine whether or not to send notifications for a...

14 Configure the setting relating to the image recognition [Advanced func.] The settings relating to the XML notification and the settings relating to the face detection can be configuredon the “Advanced func.” page.The “Advanced func.” page has 2 tabs; the [XML notification] tab and the [Face detec...

XML notification [XML notification] Select “On” or “Off” to determine whether or not to notify face detection information using XML. • Default: Off [Notification data] Select the type of data notification. Select one of the following. • Face data SW396 SW396 SC386 SC386 Off/Detection info.(Original)...

• Default: None (blank) [Password] Enter a password. • Available number of characters: 0 - 32 characters • Unavailable characters: " & • Default: None (blank) 14.2 Configuration of the settings relating to the facedetection [Face detection] Click the [Face detection] tab on the “Advanced fun...

15 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with aPC or cellular phone/mobile terminal can be configured on the “User mng.” page.The “User mng.” page has 3 tabs; the [User...

The description below is the configuration of the priority stream that can transmit images without deterioratingthe image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On” or “Off” to determine whether or not to use the priority strea...

16 Configure the settings of the servers [Server] The settings relating to the mail server, the FTP server and the NTP server can be configured on this page.The “Server” page has 3 tabs; the [Mail] tab, the [FTP] tab and the [NTP] tab. 16.1 Configure the settings relating to the mail server[Mail] Cl...

IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used asthe standard time of the camera. • Manual: Time set on the [B...

IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. • Auto(AutoIP): The IP address is configured using...

• Default: Static SW396 SW396 SW395 SW395 SC386 SC386 SC385 SC385 SC384 SC384 /Auto(Advanced) SW175 SW175 SW174W SW174W SW172 SW172 ST165 ST165 ST162 ST162 Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IPaddress not used in the same network wil...

UPnP This camera support UPnP (Universal Plug and Play). By using the UPnP function, it becomes possible toconfigure the following automatically. • Configuration of the port forwarding function of the router (However, a router supporting UPnP is required.)This configuration is useful when accessing ...

17.2 Configure the HTTPS settings Note • SW395R, SC385R, and SC384R do not support the HTTPS function. Click the [Network] tab on the “Network” page. ( ® page 47, page 49) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the accessto cameras on this pag...

key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replacethe current CRT key with the previous one. 17.2.2 Generation of the self-signed certificate (securitycertificate) IMPORTANT • If the CRT key is not generated, it is impossible to generate the self-...

Item Description Available number of characters [CRT key] Displays the key size and generation time & dateof the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. • The available characters for [Common Name], [State], [Localit...

• When the [Confirm] button is clicked, the registered information of the installed server certificatewill be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will bedisplayed with an asterisk (*).) • When the [Delete] button is clicked, the installed server certif...

In advance, install the root certificate and intermediate certificate on the browser in use. Follow theinstructions of CA for how to obtain and install these certificates. • When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of imagesmay be lower. • When the ca...

6. When the security alert window is displayed, click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. 7. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. 17.4 Confi...

It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant).In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore,access to the camera via an old global address may be invalidated after a certain perio...

• When “FTP error” is selected for “Save trigger” on the [SD memory card] tab, images that have failedto transmit using the FTP periodic image transmission can be saved automatically on the SD memorycard. ( ® page 36) FTP periodic image transmission [FTP >>] When “FTP >>” is clicked, the...

18 Use the camera on a wireless LAN [Wireless] (SW174W only) Wireless network settings for connecting the camera to a wireless router or other wireless device can beconfigured on the “Wireless” page.The “Wireless” page has 2 tabs; the [Basic] tab and the [Status] tab. Complete the network settings w...

• Default: 802.11n/b/g [ShortGI enabled] 3. Set each item of the [Wireless: Encryption settings] in accordance to the encryption method used. WEP method WPA-PSK (TKIP), WPA-PSK (AES), WPA-PSK (TKIP/AES), WPA2-PSK (TKIP), WPA2-PSK(AES), WPA2-PSK (TKIP/AES), or WPA/WPA2-mixedmode PSK method [Encryptio...

Performing settings automatically with the WIRELESS button (WPS indicator) Use the camera's WIRELESS button to automatically perform wireless settings. 1. Turn on the camera without connecting the LAN cable to enable the wireless settings. → After the initial pan/tilt operations are performed, the l...

IMPORTANT If the wireless settings failed to be automatically set with WPS, check the wireless settings for the wirelessrouter and camera in the following manner. Checking wireless settings for the wireless router • If the wireless setting of the wireless router is set to a setting not supported by ...

19 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) • VMD permission (Video motion detection will be active ...

3. Click the radio button respective to the desired option to determine whether or not to initialize the settingsafter completing the firmware upgrade. Note • Note that the settings cannot be restored after an initialization is operated. 4. Click the [Execute] button. → The confirmation window will ...

21 Using the CD-ROM 21.1 About the CD launcher By inserting the provided CD-ROM into the CD-ROM drive of your PC, the CD launcher is automatically startedand the license agreement is displayed. Read the agreement and select “I accept the terms in the licenseagreement”, and then click “OK”. • If the ...

21.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IPSetting Software” installation window. Confirm the following settings before starting the installation. A C D B Select the Panasonic “IP Set...

21.3 Installing the manuals On the CD launcher window, click the [Install] button next to [Manual] to display the Manual installation window.Confirm the following settings before starting the installation. A D E C B Select which manuals to install. The camera models that the manuals support are disp...

22 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may beincorrect. Check if the mail settings areconfigured correctly. Failed to find the POP3 server. • The IP address of the se...

23 Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or aproblem is not described below. Symptom Cause/solution Reference pages Cannot access from the webb...

Information Bar Depending on the OS installed on the PC, the following may occur. Follow the instructions below when thefollowing has occurred. By performing the following solutions, other applications may not be affected. When using Internet Explorer 9.0: The “Information Bar” ( A ) expressed in th...

24 Directory structure of drive B (SW396/ SW395/SC386/SC385/SC384/SW175/SW172/ ST165/ST162) Drive B FTP ALARM 100101 100102 File name.01 0123 10010112.01 10010112.02 LOCAL PULL File name.01 10010112.01 10010112.02 00000000 00000000 M_ALARM 10000001 10000501 M_LOCAL 10000001 10000501 LOG Destination ...