Panasonic WV-SF438 - Manual

1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera 1. Start up the web browser. 2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of thebrowser. • Example when...

3. Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 18 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying liveimages for the user name and password entries. The ...

Note that JPEG images cannot be displayed when Quad stream (Max. 30 fps) is selected. 1.2 About live image types The type of images displayed on the “Live” page can be selected using “Image capture mode” on the [JPEG/H.264] tab of the “Image/Audio” page of the setup menu. ( ® page 85) Configure the ...

When an image is clicked by the mouse, the clicked position becomes the center of the image (Click &Centering).The display position of images can also be changed from the fisheye control screen. Fisheye Control When the [Fisheye Control] button is clicked on the Quad PTZ or Single PTZ screen, th...

When “3M Fisheye [4:3]” is selected for “Image capture mode”, some functions are restricted. ( ® page 199) 1.2.4 About image types and available functions The following is a list of functions that can be used on the “Live” page according to the image type. Double Panorama Panorama Quad PTZ Single PT...

1.3 About the “Live” page Note • Depending on the “Image capture mode” settings, the type of functions that can be used differ and thedisplayed buttons change. Refer to page 14. N O A B DE F C GH U T M J K I L P Q Q R S V W X Y Z [select language] pull-down-menu The camera’s display language can be ...

[AUX] buttons *2 These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu.( ® page 125) • [Open] button: The letters “Open” on the button will turn green and the status of the AUX connector will be open. • [Close] button: The letters “Close” on the b...

1.4 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras)can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras inadvance. 4 cameras can be registered as a grou...

2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only)from the camera on the screen of the cellular phone. IMPORTANT • When the authentication window is...

• Depending on the cellular phone in use or its contract plan, it may be impossible to access. *1 IP address is the global WAN IP address of the router that can be accessed via the Internet. *2 Only displayed for users whose access level is “1. Administrator” or “2. Camera control” when “On” is sele...

4 Action at an alarm occurrence The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur. 4.1 Alarm type • Terminal alarm: When connecting an alarm device such as a sensor to the alarm input terminal of the camera, the alarm action will be performed w...

IMPORTANT • Select “FTP error” for “Save trigger” on the [SD memory card] tab when using the SD memory card.When “Alarm input” or “Manual” is selected for “Save trigger”, an alarm image will not be transmittedat an alarm occurrence to the FTP server. • When “3M Fisheye [4:3]” or “VGA Quad streams [4...

Note • When any images are saved on the SD memory card, the image can be displayed by clicking Timeand Date when “JPEG” is selected for “Recording format” of the setup menu. ( ® page 61) About the log list window Number of the listed logs Total number of the logs of the selected log type and a numbe...

7.1 About the playback page Number of images When clicking a time and date listed on the log list window, total number of images associated with the clickedtime and date, and the number of the currently displayed image will be displayed. Note • Enter the desired number of image and press the [Enter]...

When the mouse button is released, the increment of the image number will stop and the image numberdisplayed at the moment when the mouse button is released will be displayed. [LAST] button The last image will be displayed. Browse [Start] button The selected image will be downloaded onto the PC. Bef...

8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authenticationIt is possible to restrict users from accessing the camera by setting the host authentication and/or th...

9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer topage 144 for how to configure the access level. 9.1 How to display the setup menu 1. Display the “...

9.2 How to operate the setup menu A B Menu buttonsSetup page 1. Click the desired button in the frame on the left of the window to display the respective setup menu.When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, clickthe desired tab to display a...

9.3 About the setup menu window A B C D F G H I J E K L M N [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settingsrelating to the SD memory card can be confi...

10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured onthe “Basic” page. The “Basic” page has 3 tabs; the [Basic] tab, the [SD memory card] tab, and the [Log] tab. 10.1 Configure the basic settings...

[Alarm status update mode] Select an interval of the camera status notification from the following.When the status of the camera changes, the alarm occurrence indication button, the [AUX] button or the SDsaving status indicator will be displayed to notify of the camera status. • Polling(30s): Update...

10.2 Configure the settings relating to the SDmemory card [SD memory card] Click the [SD memory card] tab on the “Basic” page. ( ® page 51, page 53) IMPORTANT • When “VGA Quad streams [4:3]” is selected for “Image capture mode”, SD memory cards cannot beused. The settings relating to the SD memory c...

read from the settings in “H.264(1)” or “H.264(2)”. When “2s”, “3s”, “4s” or “5s” is selected for “Refreshinterval” of “H.264(1)” or “H.264(2)”, “Refresh interval” for “H.264 recording” will be set to “1s” afterchanging “Recording format” to “H.264(1)” or “H.264(2)”. When “8192kbps”, “10240kbps”,“12...

• Off: Stops saving images on the SD memory card when the SD memory card becomes full. • Default: Off Note • The overwrite setting will be as follows according to the “Save trigger” setting. • FTP error: Will not be overwritten. • Alarm input: Will be overwritten. • Manual, Schedule: Can be determin...

[Image quality] Select the quality for H.264 images to be recorded from the following.Low(Motion priority)/ Normal/ Fine(Image quality priority) • Default: Normal Note • When “Constant bit rate” is selected for “Recording priority”, this setting is available. [Refresh interval] Select an interval (I...

• When an SD memory card is formatted while another user is in operation, the operation will becanceled. • It is impossible to access the SD memory card during the process of formatting. • All data saved on the SD memory card will be deleted when the SD memory card is formatted. • Do not turn off th...

Image capture size: VGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 320,000 448,000 512,000 576,000 640,000 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000 144,000 160,000 8 GB 40,000 56,000 64,000 72,000 80,000 4 GB 20,000 28,000 32,000 36,000...

Image capture size: QVGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 768,000 832,000 864,000 896,000 960,000 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000 224,000 240,000 8 GB 96,000 104,000 108,000 112,000 120,000 4 GB 48,000 52,000 54,000 ...

10.4 Configure the settings relating to the logs [Log] Click the [Log] tab on the “Basic” page. ( ® page 51, page 53) The settings relating to the log list can be configured in this section. IMPORTANT • When “VGA Quad streams [4:3]” is selected for “Image capture mode”, log lists cannot be used. Ala...

Note • When “Recording format” is set to “H.264(1)” or “H.264(2)”, “Save logs” is set to “On” or “Off” dependingon the setting of “Save trigger”. • Schedule saving is available only when “H.264(1)” or “H.264(2)” is selected for “Recording format”. FTP error Perform the settings for the FTP error log...

11 Configure the settings relating to images and audio [Image/Audio] The image setting, JPEG and H.264 image settings, and settings relating to image quality, audio, etc. can beconfigured on this page.The “Image/Audio” page has 4 tabs; the [JPEG/H.264] tab *1 , the [Image/Position] tab, the [Audio] ...

Note • When the following are observed depending on the light condition, select “Off” for “SuperDynamic(SD)”. – When flickering appears or the color changes on the screen – When noise appears in the brighter area on the screen • “Super Dynamic(SD)” is only available when “Indoor scene” or “ELC(1/30s...

Register the preset positions 1. Select a preset position number. → The selected preset position number will be displayed in the “Position No” area.When the selected number has already been registered, the camera will move to the selected presetposition. 2. Move the image position to the desired dir...

IMPORTANT • VMD is deactivated while the initial position setup menu is displayed. Close the initial position setupmenu after completing the settings. • If the initial position setting of panorama, double panorama, or fisheye images is changed when thefollowing areas are configured, the areas must b...

Note • Up and down adjustments with the and buttons are based on panorama being in its initial state. For example, if you use the and buttons after adjusting the display position 90° the left or right, the display will be adjusted to left or right. For Double Panorama images [Position adjust] button...

For Quad stream images [Stream No.] Select a stream number to adjust its image position.When you click a position on the image, the clicked position becomes the center of the screen. [Set] button Saves the adjusted screen position. Set the initial position using the following steps. 1. Select a stre...

For Fisheye images [Position adjust] buttons • : Makes fine adjustments to the display position in a counterclockwise direction. • : Makes fine adjustments to the display position in a clockwise direction. [Set] button Saves the adjusted screen position. IMPORTANT • When the initial position setting...

12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the“Multi-screen” page. ( ® page 51, page 53) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can...

13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, theVMD area settings, and the alarm occurrence notification can be configured on this page.The “Alarm” page has 3 tabs; the [Alarm] tab, the [VMD area] tab...

• When “Alarm input” or “Manual” is selected for “Save trigger” on the [SD memory card] tab, images willnot be transmitted to the FTP server even when an alarm is detected. Set “Save trigger” to “FTPerror”. ( ® page 61) • When “3M Fisheye [4:3]” or “VGA Quad streams [4:3]” is selected for “Image cap...

Image capture mode type Image capture mode Image capture size 2 Monitor (Max. 15 fps) Panorama + Quad PTZ • When Panorama is selected for“Image capture size” on “"Live" page(Initial display)”:640x360320x180When “Alarm input” is selected for“Save trigger” of the SD memorycard, the “1920x1080”...

13.4 Configure the settings relating to the alarmoutput terminal [Alarm] Click the [Alarm] tab on the “Alarm” page. ( ® page 51, page 53) The settings relating to the alarm output terminal can be configured in this section. Alarm output terminal setup [Alarm output trigger] Select “On” or “Off” to d...

13.5 Change the AUX name [Alarm] Click the [Alarm] tab on the “Alarm” page. ( ® page 51, page 53) The names of “AUX”, “Open” and “Close” on the “Live” page can be changed. AUX title [AUX (Up to 10 characters)] Enter the name for “AUX” on the “Live” page. • Unavailable characters: " & • Defau...

[Detection area] Adjust the size of the VMD area using the slider. The smaller the selected value is, the higher the sensitivityof VMD area becomes. The current value (1-10) will be displayed on the right of the slider. • Default: 1 [Detection sensitivity] Adjust the sensitivity of motion detection ...

Note • The settings for “Image capture size” of the “Alarm image” section on the [Alarm] tab ( ® page 126) will be applied to the size of the image to be attached. • When “3M Fisheye [4:3]” or “VGA Quad streams [4:3]” is selected for “Image capture mode”, imagescannot be attached. Destination of not...

The settings relating to Panasonic alarm protocol can be configured in this section. Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol accordingto the settings for the “Alarm” and “Dia...

[Additional alarm area data(VMD)] Determine whether or not to send notifications for VMD alarm detection area numbers with the Panasonicalarm protocol by selecting On/Off. • Default: Off [Destination port] Select a destination port for the Panasonic alarm protocol from the following. • Available ran...

14 Configure the setting relating to the image recognition [Advanced func.] The setting relating to the XML notification and the face detection can be configure on the “Advanced func.”page.The “Advanced func.” page has 2 tabs; the [XML notification] tab and the [Face detection] tab. Note • When “1.3...

• Default: Off [Notification data] Select the type of data notification. One of the selections must be set. • Face data Detection info.(Original)/Detection info.(Advanced) Default: Detection info.(Original) [Notification interval] Select the notification interval. • Face data 1s/2s/3s/4s/5s/6s/10s/1...

14.2 Configuration of the settings relating to the facedetection [Face detection] Click the [Face detection] tab on the “Advanced func.” page.The settings relating to displaying the frame to be used for the face detection and the settings relating to theface detection information attached to images ...

15 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with aPC or cellular phone/mobile terminal can be configured on the “User mng.” page.The “User mng.” page has 3 tabs; the [User...

Note • When “3M Fisheye [4:3]” or “VGA Quad streams [4:3]” is selected for “Image capture mode”, the“System” setting is unavailable. Priority stream [Activation] Select “On” or “Off” to determine whether or not to use the priority stream. • Default: Off Note • When “On” is selected for “Activation” ...

16 Configure the settings of the servers [Server] The settings relating to the E-mail server, the FTP server and the NTP server can be configured on this page.The “Server” page has 3 tabs; the [E-mail] tab, the [FTP] tab and the [NTP] tab. 16.1 Configure the settings relating to the E-mailserver [E-...

IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used asthe standard time of the camera. • Manual: Time set on the [B...

IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. • Auto(AutoIP): The IP address is configured using...

• Default: Auto(Advanced) Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IPaddress not used in the same network will be searched within 169.254.1.0 - 169.254.254.255. [IP address(IPv4)] When not using the DHCP function, enter the IP address of t...

When the MSS is restricted in the network line in use, select “Limited(1024byte)” or “Limited(1280byte)”. Referto the network administrator for further information about the MSS in the network line. • Default: Unlimited(1460byte) UPnP This camera support UPnP (Universal Plug and Play). By using the ...

HTTPS It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function.Refer to page 162 for how to configure the HTTPS settings. [CRT key generate] CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the[Ex...

The following port numbers are unavailable since they are already in use.20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000-61000 Note • The camera will restart after the connection setting is changed. • When using the self-signed certificate: If the camera is ...

17.2 Configure the HTTPS settings Click the [Network] tab on the “Network” page. ( ® page 51, page 53) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the accessto cameras on this page. The HTTPS settings will be configured in the following procedure. ...

key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replacethe current CRT key with the previous one. 17.2.2 Generation of the self-signed certificate (securitycertificate) IMPORTANT • If the CRT key is not generated, it is impossible to generate the self-...

Item Description Available number of characters [CRT key] Displays the key size and generation time & dateof the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. • The available characters for [Common Name], [State], [Localit...

• When the [Confirm] button is clicked, the registered information of the installed server certificatewill be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will bedisplayed with an asterisk (*).) • When the [Delete] button is clicked, the installed server certif...

• When using the server certificate: In advance, install the root certificate and intermediate certificate on the browser in use. Follow theinstructions of CA for how to obtain and install these certificates. • When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate...

6. When the security alert window is displayed, click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. 7. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. 17.4 Confi...

It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant).In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore,access to the camera via an old global address may be invalidated after a certain perio...

• Depending on the network line speed or the network traffic, images may not be transmitted at the exactdesignated interval or period. • Select “FTP error” for “Save trigger” on the [SD memory card] tab when using the FTP periodictransmission function. • When “On” is selected for both of the alarm i...

18 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) • VMD permission (Video motion detection will be active ...

[UPnP] • Port number(HTTP), Port number(HTTPS): The port number that is set for UPnP port forwarding will be displayed. • Status: The port forwarding status will be displayed. • Router global address: The global address of router will be displayed. [Self check] The self check result of the hardware ...

20 About function restrictions 20.1 Function restrictions when “VGA Quad streams[4:3]” is selected When “VGA Quad streams [4:3]” is selected for “Image capture mode”, the functions are restricted as follows. Functions Restrictions Multi-screen Unavailable Cellular phone The “Live” page cannot be acc...

21 Using the CD-ROM 21.1 About the CD launcher By inserting the provided CD-ROM into the CD-ROM drive of your PC, the CD launcher is automatically startedand the license agreement is displayed. Read the agreement and select “I accept the terms in the licenseagreement”, and then click “OK”.The CD lau...

21.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IPSetting Software” installation window. Confirm the following settings before starting the installation. A C D B Select the Panasonic “IP Set...

21.3 Installing the manuals On the CD launcher window, click the [Install] button next to [Manual] to display the Manual installation window.Confirm the following settings before starting the installation. A D E C B Select which manuals to install. The camera models that the manuals support are disp...

• The information displayed can be sorted by clicking the title of each displayed item. • When the [Network Settings] button is clicked, the “Network Settings” screen is displayed andnetwork settings can be changed. For further information, refer to page 205. 3. The viewer software “Network Camera V...

22 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may beincorrect. Check if the E-mail settings areconfigured correctly. Failed to find the POP3 server. • The IP address of the ...

23 Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or aproblem is not described below. Symptom Cause/solution Reference pages Cannot access from the webb...

Information Bar Depending on the OS installed on the PC, the following may occur. Follow the instructions below when thefollowing has occurred. By performing the following solutions, other applications may not be affected. When using Internet Explorer 9.0: The “Information Bar” ( A ) expressed in th...