Page 3 - TOPS VSN log and alarm messages; Network operations systems; Log and alarm messages
© Northern TelecomAll rights reserved. TOPS is a trademark of Northern Telecom. TOPS VSN log and alarm messages Publication number: 450-1301-511Document status: StandardDocument version: 03.01Document release: VSN04Date: August 1995 Network operations systems TOPSVoice service node Log and alarm mes...
Page 5 - iii; Contents; TOPS VSN log messages
iii TOPS VSN Log and alarm messages Contents 1. Introduction 1 Collection and printing log and alarm messages 1 TOPS VSN log message format 1 Change history 4 BCS30 4 BCS31 4 BCS32 4 VSN03 4 VSN04 4 2. TOPS VSN log messages 5 3. Common TOPS VSN log messages - 0200 7 4. Common TOPS VSN log messages -...
Page 7 - TOPS VSN Log and alarm messages; Collection and printing log and alarm messages
1 TOPS VSN Log and alarm messages 1. Introduction Collection and printing log and alarm messages Logs and Alarms are collected for TOPS Voice Service Node (VSN) using thelog and alarm subsystem installed in base TOPS VSN software. The samesubsystem is responsible for creating log and alarm reports. ...
Page 8 - Introduction; Header Information For TOPS VSN Log Messages.; The date and time are displayed in the upper left of the
2 Introduction TOPS VSN Log and alarm messages Header Information For TOPS VSN Log Messages. Identifying information, also known as header information, uniquely identifieseach log and alarm message. The header of every log or alarm messagegenerated by TOPS VSN contains the following: (a) Date and Ti...
Page 10 - Introduction; Change history
4 Introduction TOPS VSN Log and alarm messages Change history This section summarizes the important changes that affect this publication.They are arranged under the heading of the appropriate Batch ChangeSupplement (BCS) release. BCS30 The presentation of this publication has been changed. The follo...
Page 12 - DNC Logs TOPS VSN Log Messages
6 DNC Logs TOPS VSN Log Messages TOPS VSN Log and alarm messages The following messages are the complete, or raw messages. The log service mayselect only certain items from the lists shown for each message, depending onthe nature of the event.
Page 14 - Description: The software task failed due to a software error.
8 Common TOPS VSN log messages (0200) TOPS VSN Log and alarm messages Description: The software task failed due to a software error. The PRU maydeclare itself faulty or recreate the task. If the PRU declares itself faulty then thelog subsystem detects the faulty condition and raises an alarm. Action...
Page 15 - DNC Logs 9
Common Tops log messages (0200) DNC Logs 9 TOPS VSN Log and alarm messages 0001/000A Message: [PRU_name] encountered a segment or mapper error. This is anunrecoverable error and the PRU should be rebooted. If rebooting the PRUdoes not solve the problem, reboot the SRU. Description: The software task...
Page 19 - Description: The named PRUs are communicating.
13 TOPS VSN Log and alarm messages 4. Common TOPS VSN logmessages -0201 0002/0000 Message: [PRU_name] has successfully communicated with [OtherPRU_name]. (No error detected.) Description: The named PRUs are communicating. Action: No action is required. 0002/0001 Message: [Sending_PRU_name] was tryin...
Page 25 - Description: The PRU successfully completed an IO operation.
19 TOPS VSN Log and alarm messages 5. Common TOPS VSN logmessages - 0202 0003/0000 Message: [PRU_name] successfully performed an IO operation on pathname[file/directory_pathname]. Description: The PRU successfully completed an IO operation. Action: No action required. 0003/0001 Message: [PRU_name] r...
Page 53 - Action: The user must delete some notices.
47 TOPS VSN Log and alarm messages 8. Common TOPS VSN logmessages - 0020 0001/0000 Message: [PRU_name] could not insert Control Link PRU in data structure. Itis full. Maximum number of control links supported = [max_number] Description: The maximum number of controls links the system can supporthas ...
Page 55 - Action: Contact NT to correct the problem.; Major
49 TOPS VSN Log and alarm messages 9. Voice interface resource managerlog messages - 0220 0000/0000 Message: Error encountered attempting to load DTMF patterns. The symbol[symbol] is referenced in the table [table_name] but not found in the table[table_name]. Description: Applications can not access...
Page 59 - Action: Verify in SAS that the ACPEs go into service.
53 TOPS VSN Log and alarm messages 11. ACPE resource manager logmessages - 9440 0000/0000 Message: [PRU_name] has detected the termination of an ACPE identifiedas [dead_PRU_name] [dead_PRU_number]. [Number_of_calls] will beterminated. Description: An ACPE PRU has died. All calls the ACPE was process...
Page 60 - 4 ACPE Resource Manager Log Messages (9440); Description: The object is not curently supported.
54 ACPE Resource Manager Log Messages (9440) TOPS VSN Log and alarm messages Action: No action. 0000/000C Message: SET entry invoked - Changing the load on an ACPE. The ACPEwas: [PRU_name] [PRU_number]. Description: The ACPE load has been set manually. This value is reset bythe next interaction with...
Page 61 - ACPE Resource Manager Log Messages (9440) 55
ACPE Resource Manager Log Messages (9440) 55 TOPS VSN Log and alarm messages 0000/0028 Message: <PRU_name> (Tokenizer) Disk status is now lower than threshold.Will start collection. Description: Sample data collected is now written to disk. The daily audithas made room for new sample data. Cal...
Page 62 - 6 ACPE Resource Manager Log Messages (9440)
56 ACPE Resource Manager Log Messages (9440) TOPS VSN Log and alarm messages Action: No action. 0001/0021 Message: [PRU_name] Non success return from tokenizer task, from INITentry. No tokens will be issued. [Two 80 character lines of optional data.] Description: Unable to issue tokens because of un...
Page 65 - Description: The ACPE is simply reporting an anomaly.
59 TOPS VSN Log and alarm messages 13. Application call processingengine log messages - 9442 0000/0000 Message: <PRU_name>, has just become operational. Call processingcapacity of this ACPE is now 24 out of 24 calls. All pending minor alarms againstthis ACPE PRU will be cleared. [Two 80 charac...
Page 66 - 0 Application Call Processing Engine Log Messages (9442)
60 Application Call Processing Engine Log Messages (9442) TOPS VSN Log and alarm messages Description: The ACPE is beginning automatic recovery. The failure hasonly affected one subscriber call. If this log is generated many times in a shortperiod of time, the ACPE has encountered a serious error an...
Page 67 - Application Call Processing Engine Log Messages (9442) 61; Action: Contact NT
Application Call Processing Engine Log Messages (9442) 61 TOPS VSN Log and alarm messages 0003/0001 Message: ACPE error. Unable to initialize; duplicate datafill detected duringexecutor initialization: [duplicate_data_string] reading SDM table:[table_name]. Description: This log is generated if a du...
Page 68 - 2 Application Call Processing Engine Log Messages (9442); Action: Record all information and report the problem to NT.
62 Application Call Processing Engine Log Messages (9442) TOPS VSN Log and alarm messages Description: This log is generated when to many procedure variables havebeen added to the ACPE data structure. The ACPE will not load. Action: Record all information and report the problem to NT. 0003/0009 Mess...
Page 69 - Application Call Processing Engine Log Messages (9442) 63; Action: No action is required, but the error should be reported to NT.; Status; Message: no locality processing available for current call
Application Call Processing Engine Log Messages (9442) 63 TOPS VSN Log and alarm messages 0003/000F Message: ACPE error. Unable to allocate T1 channel for call. Call wasrejected. The CLLI of the DMS from which the call originated was [DMS_CLLI].The voice channel on which the call was received was [c...
Page 72 - Description: A T1 Maintenance error has been reported.; Global Event
66 T1 Resource Manager Log Messages (9443) TOPS VSN Log and alarm messages Description: A T1 Maintenance error has been reported. Action: Exit, then re-access T1 Maintenance. 0001/0000 Message: T1 Link Error for T1 SRU in Cabinet [cabinet_id], Slot [slot_id].Condition = [string]. Error Level = [stri...
Page 73 - Description: A Major Alarm has been cleared for a T1 link.; Minor; Description: A Minor Alarm has been cleared for a T1 link.
T1 Resource Manager Log Messages (9443) 67 TOPS VSN Log and alarm messages 0003/0000 Message: [PRU_name] has cleared any outstanding T1 Voice Link Alarms. Description: This log is generated each time the PRU is rebooted. If therewere alarms pending against the PRU they are cleared. Action: No action...
Page 75 - Description: This is an information message only.
69 TOPS VSN Log and alarm messages 15. Locality database log messages -944E 0000/0000 Message: The Locality Database has just become operational. Localityqueries can now be processed. Any pending minor alarms against the LocalityDatabase have been cleared. Description: This is an information message...
Page 76 - 0 Locality Database Log Messages (944E)
70 Locality Database Log Messages (944E) TOPS VSN Log and alarm messages Description: The diagnostic strings, which are filled by the LDB PRU,describe the nature of the problem. The problem reported may be with thecustom branding information found in the Custom Brands and Carrier BrandsSDM tables, o...
Page 77 - Locality Database Log Messages (944E) 71; Description: Informational message only.
Locality Database Log Messages (944E) 71 TOPS VSN Log and alarm messages Description: A serious error was received from a system operation. If theerror is a fatal error and the LDB is unable to continue processing, all queriesbeing processed by the LDB PRU will be aborted. All MMI operations will be...
Page 83 - Suppressed Logs
77 TOPS VSN Log and alarm messages 18. Suppressed and ThresholdedLogs This section lists the system logs which have been suppressed or thresholded. The format for suppressed logs is <Config Number> <Report Number/ErrorNumber>. The format for thresholded logs is <Config Number> <...
Page 84 - 8 3. Suppressed and Thresholded Logs
78 3. Suppressed and Thresholded Logs TOPS VSN Log and alarm messages 006D 00000038 File audit status 006D 00000039 OMCA: LOCATE ERROR 006D 0000003A OMCA: LOCATE ERROR (REPORTER) 0220 00000003 VIRM CLEARING ANY ALARMS 8004 00020007 COULD NOT SEND NOTIFICATION 800C 00010002 OAR, change state 800C 000...
Page 85 - Suppressed and Thresholded Logs 79; Thresholding Logs
Suppressed and Thresholded Logs 79 TOPS VSN Log and alarm messages 700 00020001 Campus resource manager 8700 00020002 Campus resource manager 8700 00020003 Campus resource manager 8700 00020004 Campus resource manager 8700 00020005 Campus resource manager 8700 00020006 Campus resource manager 8700 0...
Page 86 - 0 3. Suppressed and Thresholded Logs
80 3. Suppressed and Thresholded Logs TOPS VSN Log and alarm messages 9442 00030013 48 2 T1 release error 9442 00030014 48 2 VI release error C302 00020018 100 2 VTP return code error C302 00020010 100 2 Link Error C302 00020017 100 2 Port Error C302 0002000F 100 2 No response from peer
Page 89 - A list of abbreviations used in this Publication follows:
83 TOPS VSN Log and alarm messages 20. Abbreviations A list of abbreviations used in this Publication follows: ACPE Application call processing engine CLLI Common language location indicator DD Data dictionary DMS Digital multiplex system DNC Dynamic network control DTMF Dual tone multifrequency IEE...
