Nortel PO937240 02 - Manual

Tables 13 Telephone Features Programming Guide Tables Table 1 Telephone buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Table 2 Telephone button functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Table 3 Substitutes for b...

15 Telephone Features Programming Guide Preface This guide provides information about how to program a Business Communications Manager telephone. This information includes items such as programming personal speed dials, transferring a call, and using special features. Some of the features included i...

16 Preface P0937240 02 Acronyms This guide uses the following acronyms: ClearDisplay font Indicates what appears on the telephone display. Example: CALL . italic text Indicates new terms and book titles. Example: Business Communications Manager Telephone Feature Card. Forward slash / Separates names...

Preface 17 Telephone Features Programming Guide Related publications For more information about using Business Communications Manager 2.5, refer to the following publications: • Business Communications Manager Installation and Maintenance Guide • Business Communications Manager Programming Operation...

19 Telephone Features Programming Guide Chapter 1Introduction Your Business Communications Manager telephone system has many features that you can customize to keep up with changes in your workplace. Unified Manager Unified Manager is the tool used to program settings for the system telephony featur...

20 Chapter 1 Introduction P0937240 02 Figure 1 T7100, T7208, T7316, M7324 and M7324N telephones Telephone installation If you are connecting a Business Communications Manager telephone for the first time, refer to the following illustrations and steps. 1 Disconnect the line cord from the wall socket...

Chapter 1 Introduction 21 Telephone Features Programming Guide 3 Connect the handset cord to the jack labelled with the telephone icon and route the cord as shown. 4 If you are using a headset, route the cord along the channel in the base and connect the cord to the telephone jack that is labelled w...

22 Chapter 1 Introduction P0937240 02 Figure 3 Mounting a T7316 telephone with a stand on the wall Figure 4 shows the T7316 without a stand wall mounting procedure. See “Mounting a T7316 telephone without a stand on the wall” on page 23 .

Chapter 1 Introduction 23 Telephone Features Programming Guide Figure 4 Mounting a T7316 telephone without a stand on the wall Name a telephone or a line You can assign names to identify external lines, target lines, and your colleagues’ telephones. During a call, the name (if programmed) appears on...

24 Chapter 1 Introduction P0937240 02 Line assignment You can assign any of the lines in your system to any of your telephones. Your installer assigns lines to telephones. Assignments for lines are: • appear only • appear and ring • ring only Lines assigned to a telephone automatically have a line b...

Chapter 1 Introduction 25 Telephone Features Programming Guide Telephone buttons This guide shows the Business Series Terminals buttons. Table 1 shows which buttons to use on the different types of Nortel Networks telephones. See “Telephone buttons” on page 25 . You can enter ≤ , Ä , or ƒ and the co...

26 Chapter 1 Introduction P0937240 02 One-line and two-line displays The T7100 and T7208 telephones have a one-line display. The T7316 and M7324(N) telephones have a second line on the display which shows the functions of the three buttons below it. Figure 5 shows the different types of telephone di...

Chapter 1 Introduction 27 Telephone Features Programming Guide Memory buttons You can use memory buttons as answer, autodial, line, and programmed feature buttons. Line, intercom and answer buttons must have indicators. The T7316, T7208 and M7324(N) telephones have memory buttons with indicators. Th...

29 Telephone Features Programming Guide Chapter 2Answer calls There are three indications of an incoming call: • ringing • a line button flashing • a message on the display You do not always receive all three indications for any distinct call. For example, you can have a line set up not to ring at y...

30 Chapter 2 Answer calls P0937240 02 Call Answering When more than one call rings at a telephone, the user lifts the handset and automatically answers the call with the highest priority. For more information about the Distinctive Line Ring feature, refer to the Business Communications Manager Progr...

Chapter 2 Answer calls 31 Telephone Features Programming Guide • the name of the caller • the number of the caller • the name of the line in your system that the call is on For each telephone, you can determine which information appears on the display first. Call Display information becomes availabl...

32 Chapter 2 Answer calls P0937240 02 Make Call Display information appear automatically at a telephone Each telephone that rings for an external line can show Call Display information for that line. After answering a call, Call Display information appears on the display of the telephone that answer...

Chapter 2 Answer calls 33 Telephone Features Programming Guide Central answering position (CAP) module A CAP module is an add-on device that provides 48 additional memory or line buttons. You can connect one or two CAP modules to the telephone to increase the number of lines it can handle. A CAP can...

34 Chapter 2 Answer calls P0937240 02 Figure 6 CAP module with M7324 and M7324N telephones Customize your CAP module When a CAP module is first plugged into your telephone, some of the module buttons are automatically programmed to dial an internal number. You can program any of the buttons on your ...

Chapter 2 Answer calls 35 Telephone Features Programming Guide The indicator is on when the telephone has: • an active call • Do Not Disturb turned on The indicator is off when a telephone has: • no active call • a call on hold and no other active call Release button Press ® to end a call. You do no...

36 Chapter 2 Answer calls P0937240 02 You cannot use Group Pickup to retrieve a camped call. With more than one incoming call at a telephone in a pickup group, a call ringing on an external line is answered first, followed by calls on the prime line, and last, calls on intercom lines. Change a telep...

Chapter 2 Answer calls 37 Telephone Features Programming Guide Answer buttons help attendants to monitor incoming calls for one or several other people. For example, an attendant can have line appearances for three different managers on the answer buttons of the telephone. When an attendant answers ...

38 Chapter 2 Answer calls P0937240 02 Cancel Group Listening Group Listening cancels automatically when you hang up, or when you press ≤£°‚¤ Note: Keep the handset away from the speaker, or you can hear feedback. The higher the volume, the more the feedback. Press ® to prevent feedback when hanging ...

39 Telephone Features Programming Guide Chapter 3Make a call The following are different ways to make a call, depending on the programming and the type of call: • Pick up the handset and dial. Business Communications Manager supports three methods of dialing. See “Select how you dial your calls” on ...

40 Chapter 3 Make a call P0937240 02 You have dialed a number, but the least expensive route programmed for the system is busy. Unless you release the call, the number goes through on a more expensive route. The last number you dialed or the number you saved for Saved Number Redial was a speed dial ...

Chapter 3 Make a call 41 Telephone Features Programming Guide Line pools A line pool allows each telephone access to external lines from a group (or pool) of external lines. To access a line pool: • press an intercom button and enter a line pool access code • press a memory button programmed with th...

42 Chapter 3 Make a call P0937240 02 Program a line pool feature code When you program a button with the line pool feature code, you must enter a line pool access code after the feature code. The programmed line pool button accesses a specific line pool, not the line pool feature. See “Programming f...

Chapter 3 Make a call 43 Telephone Features Programming Guide Pre-dial Pre-dial allows you to enter a telephone number, check it, then change it before making the call. The call does not dial until you select a line or line pool, or pick up the handset. You can pre-dial both external and internal nu...

44 Chapter 3 Make a call P0937240 02 When you make a priority call, the display may show the following: You can make a priority call only while your telephone display shows the following: Ring Again Use Ring Again when you call a person on your system and their telephone is busy or there is no answe...

Chapter 3 Make a call 45 Telephone Features Programming Guide Cancel Ring Again Press ≤£¤ to cancel a Ring Again request. Message When using Priority Call and Ring Again don’t work, you can leave a message on the person’s display. For more information, refer to “Messages” on page 71 . Create a Confe...

46 Chapter 3 Make a call P0937240 02 On a T7208, T7310, T7316 or M7324(N) telephone: 1 Press the line button of the call that you want to disconnect. The second call is automatically put on hold. 2 Press ® to disconnect the first call. 3 Press the button of the held line to reconnect with the second...

Chapter 3 Make a call 47 Telephone Features Programming Guide Split a conference You can speak with one caller while the other call is on hold. You can switch between calls using ≥ . On a T7208, T7310, T7316 or M7324(N) telephone: 1 Press the line button of the caller with whom you want to speak. Th...

49 Telephone Features Programming Guide Chapter 4Time-saving features This chapter shows you some time-saving features such as: • Autodial • Last Number Redial • Speed Dial • Saved Number Redial Autodial You can program memory buttons for one-touch dialing of internal or external telephone numbers. ...

50 Chapter 4 Time-saving features P0937240 02 Use intercom as the line for Autodial If you press an intercom button as the line for an external autodial number, you must include a valid line pool access code or a destination code. If access codes for line pool or destination codes change, remember t...

Chapter 4 Time-saving features 51 Telephone Features Programming Guide Last Number Redial Press ≤fi to redial the last external number you dialed. Last Number Redial records a maximum of 24 digits. Prevent Last Number Redial Last Number Redial can be restricted at individual telephones. You need to s...

52 Chapter 4 Time-saving features P0937240 02 2 Enter the appropriate two-digit speed dial code. System Speed Dial codes System Speed Dial codes are numbered from 01 to 70. The installer assigns numbers to System Speed Dial codes for the all the system. Personal Speed Dial To add or change a Persona...

Chapter 4 Time-saving features 53 Telephone Features Programming Guide Saved Number Redial You can save the number of the external call you are on (provided you dialed the call) so that you can call it again later. Each telephone can save one number at a time with Saved Number Redial, but not one nu...

55 Telephone Features Programming Guide Chapter 5Handling calls This chapter shows you how to: • handle many calls at a time • transfer calls • park a call Use Hold You can put a call on hold by pressing ≥ . When a call is on hold, the button indicator flashes on all telephones that have access to t...

56 Chapter 5 Handling calls P0937240 02 4 When the person returns, lift the handset to continue the conversation. Hold a call exclusively You can put a call on Exclusive Hold so that you can retrieve it only at your telephone. Press ≤‡· or ≤≥ . The line appears busy on all other telephones, and the ...

Chapter 5 Handling calls 57 Telephone Features Programming Guide If an auxiliary ringer is programmed to ring for calls on an external line, and you transfer a call on that line without announcing the transfer, the auxiliary ringer rings for the transferred call. Transfer external calls If you trans...

Chapter 5 Handling calls 59 Telephone Features Programming Guide Each telephone in your system can handle one camped call at a time. Call Park When you park a call, the system assigns one of 25 codes for the retrieval of the call. These codes include the Call Park prefix, which can be any digit from...

60 Chapter 5 Handling calls P0937240 02 Your installer programs both the Call Park prefix and the delay before parked calls return to the originating telephone. External calls parked for longer than the programmed delay return to your telephone. Park a call You can interrupt a call to retrieve it fr...

Chapter 5 Handling calls 61 Telephone Features Programming Guide Callback When you direct a call you have answered to another telephone, the system monitors the call to make sure it is answered. If no one answers the call within a set length of time, the system returns it to you. Callback generates ...

63 Telephone Features Programming Guide Chapter 6Forward your calls If you leave your desk but want to receive calls at another location, you can forward your calls to an internal or external telephone. Call Forward When you use Call Forward, all calls go to the destination you select, regardless of...

64 Chapter 6 Forward your calls P0937240 02 Override Call Forward When you call a person who has Call Forward to your extension, your call rings at that person’s telephone. Change the automatic Call Forward settings The Call Forward feature allows for programming of calls not answered or when the li...

Chapter 6 Forward your calls 65 Telephone Features Programming Guide If you use DND on Busy, the line indicator for an external incoming call flashes, but your telephone does not ring. Internal and private network callers hear a busy tone instead of ringing when you are on the telephone. External ca...

66 Chapter 6 Forward your calls P0937240 02 You redirect lines at a telephone, but after redirection programming, the lines redirect for the entire system. You can redirect only lines that appear at line buttons on your telephone. You can answer the telephone if it rings while you are programming Li...

Chapter 6 Forward your calls 67 Telephone Features Programming Guide • Press ≥ or OK if the line you have selected as the outgoing line is a private network line that does not require you to dial digits. 4 Select the lines to redirect. If you use ALL to redirect all your lines, ensure that you wait ...

69 Telephone Features Programming Guide Chapter 7Communicating in the office There are several features for communicating in the workplace, such as: • Page • Message • Voice Call Page The Page feature allows you to make announcements over the Business Communications Manager system using the telephon...

70 Chapter 7 Communicating in the office P0937240 02 Activate and deactivate the Page feature You need to start a Unified Manager session to program this feature. For more information about programming using Unified Manager, see the Business Communications Manager Programming Operations Guide. Creat...

Chapter 7 Communicating in the office 71 Telephone Features Programming Guide Using Page with external equipment When you make a page that uses external paging equipment (external page or combined page), the Long Tones feature automatically activates for the external paging system only. This allows ...

72 Chapter 7 Communicating in the office P0937240 02 To send a message: 1 Press ≤⁄ . 2 On a telephone with a two-line display, press ADD . (This step is not necessary on a telephone with a one-line display.) 3 Enter the internal number of the person you want to send the message. The person’s display...

Chapter 7 Communicating in the office 73 Telephone Features Programming Guide Press CALL to reply to a message on a telephone with a two-line display. If you want to call your message center using a line different from the programmed line, exit your message list and dial the message center telephone...

74 Chapter 7 Communicating in the office P0937240 02 On analog telephones connected to an ASM, the Cancel Message Waiting feature cancels the oldest message received. The system no longer provides either a Stuttered Dial Tone or a Message Waiting Lamp if there are no messages waiting. View messages ...

Chapter 7 Communicating in the office 75 Telephone Features Programming Guide Voice Call You can make an announcement or begin a conversation through the speaker of another telephone in the system. Make a Voice Call To make a Voice Call: 1 Press ≤flfl . 2 Follow the instructions on the display. Mute V...

76 Chapter 7 Communicating in the office P0937240 02 Voice Call Deny Press ≤°° to turn off the Voice Call feature on your telephone. Voice calls ring like normal internal calls. Your other calls continue normally. Cancel Voice Call Deny Press ≤£°° to cancel the Voice Call Deny feature. Dial the inte...

77 Telephone Features Programming Guide Chapter 8Track your incoming calls You can track information about calls using a Call Log. This chapter shows you a Call Log, and how to use it. Call Log If your system has the appropriate equipment and you subscribe to the call information feature supplied by...

78 Chapter 8 Track your incoming calls P0937240 02 To use Call Log: 1 Press ≤•°› . The display shows the current option. 2 Press £ or NEXT to change the option. 3 Press ≥ or OK to select the display option. Log a call manually If your calls are not automatically logged, you can manually log call inf...

Chapter 8 Track your incoming calls 79 Telephone Features Programming Guide Erase log items You must erase log items that you have read, to make space for new items in your log. 1 Display the item you want to erase. 2 Press ≥ or ERASE . 3 Press ® to exit. If you accidentally erase an item, you can r...

80 Chapter 8 Track your incoming calls P0937240 02 If you do not remember your Call Log password, programming from Unified Manager can delete the password. For more information about programming using Unified Manager, see the Business Communications Manager Programming Operations Guide. Change your ...

83 Telephone Features Programming Guide Chapter 9Customize your telephone You can customize your telephone to suit your needs. You can check the functions of buttons using button inquiry. You can also: • change the contrast of display • change the language • adjust the ring type and volume • change ...

84 Chapter 9 Customize your telephone P0937240 02 Change the type of ring You can select one of four different rings for your telephone. This selection makes it easier to identify your telephone in an open office. 1 Press ≤•fl . 2 Press ⁄ , ¤ , ‹ , › , or NEXT . You hear the selected ring for two sec...

Chapter 9 Customize your telephone 85 Telephone Features Programming Guide Programming feature codes You can program a feature code to a memory button. Any memory button not programmed as an external or internal line, target line, Answer button, or Handsfree/Mute button, is available for features. 1...

86 Chapter 9 Customize your telephone P0937240 02 Default button assignments During Startup, the installer chooses one of the available templates. Default features are assigned automatically to the programmable buttons on telephones in the system, and vary with the template and the telephone. The de...

Chapter 9 Customize your telephone 87 Telephone Features Programming Guide T7316 Button mapping Button mapping for the T7316 telephone is unique because this telephone has more buttons than the other telephone types. Internal autodial numbers are assigned to buttons, 11, 13, 15, 17, 19, and 21. Prog...

88 Chapter 9 Customize your telephone P0937240 02 T7316 and T7208 telephone button defaults The default button assignments for the T7316 and T7208 telephones depend on the template applied. Table 5 shows the button assignment template for the T7316 telephone. See “T7316 button assignment template” o...

Chapter 9 Customize your telephone 89 Telephone Features Programming Guide Programmed telephone features are assigned to the remaining available buttons. Figure 8 shows the button number assignments on the M7324 telephone. See “Button assignment on the M7324 telephone” on page 89 . Figure 8 Button a...

90 Chapter 9 Customize your telephone P0937240 02 T7100 telephone button defaults For all templates assigned to the T7100, the one programmable button on the T7100 telephone is µ . Move line buttons You can move external lines to different buttons on your telephone. 1 Press ≤•°⁄ . 2 Press the line b...

Chapter 9 Customize your telephone 91 Telephone Features Programming Guide Hide the message or calls indication The display that shows you have messages or calls can be replaced with the current time and date. If you are using a telephone with a one-line display, the message or call indication is hi...

94 Chapter 10 Hunt Groups P0937240 02 Members of the group Members of the group can be any telephones in the system or portable telephones. Each telephone can be in more than one Hunt Group, and considered a member in each Hunt Group, increasing the total number of members in the system. There is on...

95 Telephone Features Programming Guide Chapter 11Telephone features This chapter shows you how to: • move a telephone • prevent a call from ringing at a telephone • turn Privacy on and off • use the Handsfree and Mute features • time a call • recover from an accidental disconnect • play music in th...

96 Chapter 11 Telephone features P0937240 02 Use Do Not Disturb After you turn Do Not Disturb on, calls are forwarded to the prime telephone when there is no other telephone on which the line appears. If there is another telephone that shares the same line, the call can be answered by that person. (...

Chapter 11 Telephone features 97 Telephone Features Programming Guide Create a conference call by releasing privacy With a line programmed with privacy, you can turn privacy off to allow another person with the same line to join in your conversation and form a conference. All the rules for a confere...

98 Chapter 11 Telephone features P0937240 02 Mute Handsfree 1 Press © to switch off the telephone microphone so that you can speak to a person in your office while you are on a handsfree call. The display reads Microphone Muted . 2 Press the handsfree button to turn the microphone back on again and ...

Chapter 11 Telephone features 99 Telephone Features Programming Guide Handsfree Answerback Handsfree Answerback allows you to answer a voice call without lifting the handset. Handsfree Answerback is always turned off for a T7100 telephone. You can turn Handsfree Answerback on or off for a telephone ...

100 Chapter 11 Telephone features P0937240 02 Press ≤°‚fl to display the static time. Press ≤ £°‚fl to cancel the static time feature. Background Music Press ≤°fl to listen to music through your telephone speaker. Your installer makes this feature available to all telephones in programming. You need to...

101 Telephone Features Programming Guide Chapter 12System features This chapter describes how Business Communications Manager sends and receives different types of information. This chapter also shows you a variety of services and how to use them. ISDN Integrated Services Digital Network (ISDN) tech...

102 Chapter 12 System features P0937240 02 Use alternate or scheduled services There are three types of services for Business Communications Manager to handle calls in a different way on different days, and at different times of the day: • Restriction service • Ringing service • Routing service The ...

Chapter 12 System features 103 Telephone Features Programming Guide Each schedule can have its configuration of a service which works separately from automatic start and stop times. For example, in Restriction service, the Night schedule prevents people from making long distance calls. Calling the r...

104 Chapter 12 System features P0937240 02 View active services from a one-line display telephone 1 Press ≤°‡‚ . The display shows the first active service. 2 Press £ to move through the active schedule. 3 Press ® to exit. Services that turn on automatically have an asterisk (*) appearing before the...

Chapter 12 System features 105 Telephone Features Programming Guide Direct-dial calls to a direct-dial telephone ring at the extra dial telephone when you enter the Ringing service feature code ( ≤°‡⁄ ) at that direct dial telephone. The installer assigns the extra dial telephone. Note that only the...

106 Chapter 12 System features P0937240 02 The direct dial telephone can send up to 30 messages and can activate services to activate the extra dial telephone. Change direct dial telephone assignments Your installer assigns the direct dial telephone during installation. You can change the direct dia...

Chapter 12 System features 107 Telephone Features Programming Guide Control telephone The control telephone allows you to place the telephones and external lines for which it is responsible into and out of service schedules. See “Use alternate or scheduled services” on page 102 . Set lock Set lock l...

108 Chapter 12 System features P0937240 02 Your installer can program the auxiliary ringer to start ringing for incoming lines as part of Ringing Service. Host System dialing signals You can access host systems, such as private branch exchanges (PBX) from the system by using host system signaling fe...

Chapter 12 System features 109 Telephone Features Programming Guide 2 Press the dial pad buttons to produce the appropriate tones. Each tone sounds while you hold down the button. You can use Long tones on any call except a conference call. You can use internal lines of the system to activate a devi...

110 Chapter 12 System features P0937240 02 Pulse dialing for a call If your external telephone lines use pulse dialing, you can switch to tone dialing by pressing £ after selecting the line. Tone dialing allows your telephone to communicate with devices and services that respond to tone signals, suc...

Chapter 12 System features 111 Telephone Features Programming Guide Class of Service (COS) passwords Class of Service passwords permit controlled access to a system’s resources both by internal and remote users. When you enter a Class of Service password at a telephone, the restriction filters relat...

112 Chapter 12 System features P0937240 02 3 Wait for the system dial tone. To use the system at a distance, you must use a telephone with tone dialing to call the system. Remote access is possible only on lines that your installer programs to auto-answer calls. To use features on a remote system, p...

Chapter 12 System features 113 Telephone Features Programming Guide Similarly, when you select a line number from the Lines programming level, a voice mail settings button appears. Press the button to start a Voice Applications Manager session. The voice mail settings button allows you to configure ...

114 Chapter 12 System features P0937240 02 Automatic Recall Automatic Recall allows you to automatically dial the number of the last call you received. You cannot see the number on the display if the information is not available from your service provider, or when you do not have Caller ID in your I...

115 Telephone Features Programming Guide Chapter 13Hospitality Services Hospitality Services (HS) is a group of features that increases the value of Business Communications Manager. The Hospitality Services feature is used in small to medium sized facilities such as hotels, motels, or hospitals. In ...

116 Chapter 13 Hospitality Services P0937240 02 Alarm time (AL) feature The Alarm time feature provides an alarm clock capability on both room sets and common sets which can be programmed to sound an audible alert at a requested time. One Alarm time within a 24 hour period is programmable on a room ...

Chapter 13 Hospitality Services 117 Telephone Features Programming Guide Cancel an alarm • Press ≤£°‡fi to cancel the Alarm time on a telephone with a display. The display shows Alarm OFF . • Press û £°‡fi to cancel the Alarm time on an analog telephone. Turn off an Alarm To release a ringing alarm: •...

118 Chapter 13 Hospitality Services P0937240 02 Room occupancy The Room occupancy (RO) feature allows front desk operators to assign dialing restrictions to room sets, and works with the Room condition (RC) feature. The RO feature does not apply to common sets. Dialing restrictions for room sets are...

Chapter 13 Hospitality Services 119 Telephone Features Programming Guide Front desk sets can: • assign any room state to Service done ( Srvc done ) • assign any room state to Needs service ( Needs srvc ) • query the state of any room The system changes the state of occupied rooms to Needs service on...

120 Chapter 13 Hospitality Services P0937240 02 5 To update or query other room set, press the FIND or NEXT display button and return to step 3. If there are no more room sets updates or queries, press the ® button to exit programming. Hospitality passwords The Hospitality Services feature allows fo...

121 Telephone Features Programming Guide Chapter 14Portable telephone and handset features There are three portable telephones supported by Business Communications Manager: the Companion C3050 Etiquette, Companion C3060 Portable, and the Companion C3050 CT2Plus. There are two portable handsets suppo...

122 Chapter 14 Portable telephone and handset features P0937240 02 Problems with lost connections are rare, but if you notice an increase in occurrences, your base stations may need to be moved or reprogrammed. Contact your installer to change the base station configuration. (In the U.S. you need to...

Chapter 14 Portable telephone and handset features 123 Telephone Features Programming Guide Directed Call Pickup You must enable the Directed Call pickup feature before it can be used. For more information about the Directed Call pickup feature, refer to the Business Communications Manager Programmi...

125 Telephone Features Programming Guide Chapter 15Troubleshooting This chapter describes alarm codes and how to use them. It also show you how to test your telephone. Alarm codes An alarm telephone display shows Business Communications Manager system alarm codes when they occur. The installer assig...

126 Chapter 15 Troubleshooting P0937240 02 4 Press OK or ≤ to go ahead with the test. During the test, the display shows solid, dark blocks and all the indicators next to the buttons on the telephone. Any Busy Lamp Field (BLF) or CAP modules connected to the telephone must be completely lit. You los...

Chapter 15 Troubleshooting 127 Telephone Features Programming Guide 2 Press TEST . You hear a page tone through the telephone speaker at the maximum volume. The volume returns to its previously assigned level at the end of the test. 3 Press any button to end the test. Test the power supply to a tele...

129 Telephone Features Programming Guide Appendix AFeature Codes This appendix provides a quick reference for Business Communications Manager features available by pressing the ≤ button and entering a code. Table 10 provides feature names sorted in alphabetical order and Table 11 is sorted numerical...

Feature Codes 133 Telephone Features Programming Guide Features sorted by activation code Table 11 Features sorted by activation code Activation code Description ≤‚ Speed Dial - Activate ≤•‚ Button inquiry ≤⁄ Messages - Send ≤£⁄ Messages - Cancel Send ≤•⁄ Autodial - External ≤¤ Ring Again ≤£¤ Ring A...

137 Telephone Features Programming Guide Appendix BCommon display prompts and error messages The following display prompts and error messages can appear when using a telephone connected to Business Communications Manager. Programming is busy, or the feature you are trying to use is not compatible wi...

138 Common display prompts and error messages P0937240 02 You have received a Ring Again offer from a call to an internal telephone. Press the flashing internal line button or YES to call the number again. On the T7100 telephone, just lift the handset. Otherwise, press NO or wait 30 seconds for the ...

Common display prompts and error messages 139 Telephone Features Programming Guide You are receiving a priority call. If you are on another call, tell the person you are speaking to that you are about to put the call on hold. Press the flashing line indicator of the priority call or wait until the c...

Telephone Features Programming Guide 141 Index Symbols ¤ Long Distance symbol 137 Û Link symbol 108 Ý Pause symbol 108 ß Run/Stop symbol 109 à Wait for Dial Tone symbol 109 Numerics 911 15, 95 A access Business Communications Manager from outside the system 110 Class of Service 111external lines 41r...