Page 2 - CallPilot Fax User Guide; Copyright © 2002 Nortel Networks
P0941753 02 CallPilot Fax User Guide Copyright © 2002 Nortel Networks All rights reserved. 2002. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but ar...
Page 3 - About CallPilot Fax; “Checking; Learning about Fax; retrieve and print the fax message on a fax machine; About the Express Messaging Line; “Receiving a fax message” on page 8
3 CallPilot Fax User Guide CallPilot Fax User Guide About CallPilot Fax This guide explains how to use CallPilot Fax with your personal mailbox. It explains how to receive, print and send fax messages. To use this guide, you must determine which phone interface you use, and follow the procedures for...
Page 4 - Telephone buttons; PLAY
4 CallPilot Fax User Guide P0941753 02 Telephone buttons All one line and two line display telephones provide CallPilot voice prompts. On telephones with display buttons, the voice prompts are delayed for five seconds. If you do not see an option on your telephone display, wait for the voice prompt ...
Page 5 - Checking which mailbox interface you use; To check which mailbox interface you use
CallPilot Fax User Guide 5 CallPilot Fax User Guide Checking which mailbox interface you use CallPilot supports two interfaces: Norstar Voice Mail and CallPilot. The System Administrator determines which interface is assigned to your mailbox. Use this procedure to check which mailbox interface you u...
Page 6 - Telling callers about fax in your mailbox greeting; To record a mailbox greeting
6 CallPilot Fax User Guide P0941753 02 Telling callers about fax in your mailbox greeting In your mailbox greeting, tell callers that they can leave fax messages in your mailbox. Tell callers that they must call from a fax machine telephone to send you a fax message. The caller must press START/SEND...
Page 7 - OK
CallPilot Fax User Guide 7 CallPilot Fax User Guide 7 Press OK or £ to accept the recording orpress PLAY or ⁄ to listen to the greeting orpress RETRY or ¤ to re-record the greeting. 8 Press ® to end the session. Accept greeting? RETRY PLAY OK
Page 8 - Receiving a fax message; Transferring a fax call to your mailbox; To transfer a fax call to your mailbox; Press
8 CallPilot Fax User Guide P0941753 02 Receiving a fax message Fax messages can contain a voice message that a caller records to introduce the fax message, or they can contain just the fax message. A caller can send a fax message to your personal mailbox by using the autosend feature on their fax ma...
Page 9 - Opening your mailbox; To open your mailbox - Norstar Voice Mail
CallPilot Fax User Guide 9 CallPilot Fax User Guide Opening your mailbox To open your mailbox - Norstar Voice Mail To open your mailbox - CallPilot 1 Press ≤ ·°⁄ . 2 Enter your mailbox password and press OK or £ orif you are at another extension, or if you are using a Guest mailbox, press OTHR or • ...
Page 10 - Printing fax messages; About destinations for printing fax messages; When you print a fax message, you can print it from:; “Fax cover page”
10 CallPilot Fax User Guide P0941753 02 Printing fax messages You can print the fax messages in your mailbox on any fax machine. You can print all of your fax messages at once or individually. An average text fax message uses 10 seconds of mailbox message time per page. A fax message that contains g...
Page 11 - To assign a preset fax machine
CallPilot Fax User Guide 11 CallPilot Fax User Guide To assign a preset fax machine If you assign a preset fax machine, your fax messages print at the same fax machine every time. 1 Press ≤ ·°⁄ . Follow the voice prompts or the display button options on your telephone to open your mailbox. 2 If you ...
Page 12 - To print all your fax messages; “To print an individual fax message” on page 14
12 CallPilot Fax User Guide P0941753 02 To print all your fax messages Use this procedure if you want to print all your new or saved messages. If you want to print just one message, refer to “To print an individual fax message” on page 14 . 1 Press ≤ ·°⁄ . Follow the voice prompts or the display but...
Page 13 - “To assign a preset fax machine”; PHONE
CallPilot Fax User Guide 13 CallPilot Fax User Guide After you end the session, CallPilot prints the fax messages on the preset fax machine.For information about changing the preset fax machine, refer to “To assign a preset fax machine” on page 11 . 5 Press PHONE or ⁄ to print fax messages at a fax ...
Page 14 - To print an individual fax message; PRESET
14 CallPilot Fax User Guide P0941753 02 To print an individual fax message Use this procedure if you want to print an individual fax message. After you end the session, CallPilot prints the fax messages on the fax machine you specified. 1 Press ≤ ·°⁄ . Follow the voice prompts or the display button ...
Page 15 - To print fax messages from a fax telephone
CallPilot Fax User Guide 15 CallPilot Fax User Guide To print fax messages from a fax telephone 1 From a fax machine telephone, call into a line that is answered by the Automated Attendant. 2 Press •• , or in the UK press °° , to access your mailbox while the Automated Attendant Greeting plays. 3 Lo...
Page 16 - Fax cover page
16 CallPilot Fax User Guide P0941753 02 Fax cover page A fax cover page prints with each fax message you print using the Preset and Other feature.The fax cover page shows: • the date and time the fax prints • the name and telephone number of the mailbox owner • the destination fax number • the Fax I...
Page 17 - Sending fax messages; To send a fax message to a personal mailbox; Place the document that you want to send in the fax machine.
CallPilot Fax User Guide 17 CallPilot Fax User Guide Sending fax messages To send the fax message to a personal mailbox you must call from a fax machine telephone.You can include a voice introduction to a fax message you send to a personal mailbox. The voice introduction must be at least three secon...
Page 18 - Forwarding fax messages; “To forward a fax; Fax forward cover page; the recipient’s name
18 CallPilot Fax User Guide P0941753 02 Forwarding fax messages You can forward a fax message that you have received to another mailbox and add a voice introduction. If you record a voice message if must be longer than three seconds. The system times out after five seconds of silence. The message ap...
Page 19 - To forward a fax message to a mailbox - Norstar Voice Mail
CallPilot Fax User Guide 19 CallPilot Fax User Guide To forward a fax message to a mailbox - Norstar Voice Mail 1 Press ≤ ·°⁄ . Follow the voice prompts or the display button options on your telephone to open your mailbox. 2 Press PLAY or ¤ if you have a new fax message orpress fl to review your mess...
Page 20 - To forward a fax message to a mailbox - CallPilot
20 CallPilot Fax User Guide P0941753 02 To forward a fax message to a mailbox - CallPilot 1 Press ≤ ·°⁄ . Follow the voice prompts or the display button options on your telephone to open your mailbox. 2 Press ¤ to play the first message orpress fl until you find the fax message you want to forward. 3...
Page 21 - “Adding
CallPilot Fax User Guide 21 CallPilot Fax User Guide To forward a fax message to an external number -Norstar Voice Mail You can forward a received fax message to an external number. However, you cannot add an introductory voice message to the fax message. 1 Press ≤ ·°⁄ . Follow the voice prompts or ...
Page 22 - To forward a fax message to an external number - CallPilot; YES
22 CallPilot Fax User Guide P0941753 02 To forward a fax message to an external number - CallPilot 11 Press YES or ⁄ and repeat steps 6 to 11 to send this message to another external numberorpress QUIT if you are done. 12 Press ® to end the session. 1 Press ≤ ·°⁄ . Follow the voice prompts or the di...
Page 23 - About Fax Group messages; Fax Group Lists; To send a Fax Group message - Norstar Voice Mail
CallPilot Fax User Guide 23 CallPilot Fax User Guide About Fax Group messages Send a Fax Group message if you want to send a group a fax message that pertains to them. Fax Group Lists are created by the System Administrator. Fax Group Lists If you frequently fax information to the same group of peop...
Page 24 - To send a Fax Group Message - CallPilot
24 CallPilot Fax User Guide P0941753 02 To send a Fax Group Message - CallPilot 8 Press SEND or £ to send the fax message orpress OPTS or ‹ to assign message delivery options orpress CC to send the message to another recipient. For information about delivery options refer to the CallPilot Reference ...
Page 25 - Adding special characters to a fax telephone number; Follow the voice prompts or press; ADD; to add special characters to a fax telephone number.; DIGS; or; PAUS; or; OTHR; OTHR
CallPilot Fax User Guide 25 CallPilot Fax User Guide Adding special characters to a fax telephone number Follow the voice prompts or press ADD to add special characters to a fax telephone number. Note: If you are adding special characters, do not press the dialpad buttons £ to enter #, or • to enter...
