Nortel P0908542 Issue 01 - Manual

Nortel P0908542 Issue 01

Nortel P0908542 Issue 01 – Manual, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.

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Table of Contents:

  • Page 3 – Contents
  • Page 4 – Making a call 29; Displaying who is calling from the task tray 34; Putting a call on hold 37; Transferring a call without an announcement 39
  • Page 5 – Conferencing a call 44
  • Page 6 – Adding Quick Dials 81
  • Page 7 – Enterprise Edge Personal Call Manager Preferences 84
  • Page 9 – Enterprise Edge Personal Call Manager; About this guide
  • Page 10 – Installing Enterprise Edge Personal Call Manager; To install Enterprise Edge Personal Call Manager:; Click the Start button, point to Find and then click Computer.; The Enterprise Edge server icon appears in the list below.; Starting Enterprise Edge Personal Call Manager
  • Page 11 – is installed by default.; Enterprise Edge Personal Call Manager icons; The Enterprise Edge Personal Call Manager icon
  • Page 12 – Enterprise Edge Personal Call Manager task tray menu; Callers List - a list of the telephone numbers of the last ten calls
  • Page 13 – Enterprise Edge Personal Call Manager main; Opening the main window; Changing the Startup Option on page 85; Components of the main window
  • Page 14 – Menu bar; To display the toolbar:; Click the View menu and then click Toolbar.
  • Page 15 – The toolbar buttons provide access to commonly used features.
  • Page 16 – Address Book; Address Book on page 54; Current Calls
  • Page 18 – Status bar; To display the Status bar:; Click the View menu and then click Status Bar.; appears beside the Status Bar; Closing the main window
  • Page 19 – Setting up Enterprise Edge Personal Call Manager; Defining the line used; Click the Tools menu and then click Dial Using.; The Choose a TAPI Line dialog box appears.
  • Page 20 – Changing the dialing properties
  • Page 21 – I am dialing from
  • Page 22 – I am in this country
  • Page 24 – Use a calling card for long distance; Note: If the calling card you are using is not on this list, refer to; Adding a
  • Page 25 – To add a custom calling card:; The Create New Calling Card dialog box appears.
  • Page 26 – A second Calling Card dialog box appears.; sequence of steps that are required with your card.; When all of the required steps are added, click the OK button.
  • Page 27 – Disable call waiting by dialing; To enter the numbers required to disable call waiting:; Select the Disable call waiting by dialing check box.; To change the outside line access numbers:; Dial using
  • Page 28 – Defining long distance numbers in your area code; To define toll prefixes:; Click the Tools menu and then click Toll Prefixes.; requires an area code added.
  • Page 29 – Making a call; Making a call using the Address Book; Adding a new contact to the Address Book on page 56
  • Page 30 – Making a call using the task tray or Calls menu; Type the telephone number you want to dial.; Tip: You can open the Dial dialog box using two other methods:; or; menu, point to Quick Dials and then click Other.
  • Page 31 – Making a call using the toolbar; Changing the Search
  • Page 32 – Redialing a number; Calls menu and then point to Callers List.
  • Page 33 – Calling from the Quick Dial list; Quick Dials on; Calls menu and then point to Quick Dials.; Click the icon of the person you want to call.
  • Page 34 – Answering a call; Knowing when someone is calling; Displaying who is calling from the task tray
  • Page 35 – Answering a call using the You Have a New Call dialog box; Adding a new; Note: The Cancel button cancels only the You Have a New Call; Answering a call from the main window
  • Page 36 – Accessing the Notes tab; Note on page 62
  • Page 37 – Putting a call on hold; Enterprise; Putting a call on hold using the main window; Calls menu, point to the call you want to put on hold and click Hold.; Answering a held call using the main window
  • Page 38 – Multiple calls; Switching between calls using the main window; Switching between calls using the task tray and Call menus; To switch to a different call:; Transferring a call
  • Page 39 – Transferring a call without an announcement; Transferring a call using the main window; icon in the Address Book.; Transferring a call using the right mouse button; A menu of the current calls appears.
  • Page 40 – The Transfer dialog box appears.
  • Page 41 – Transferring a call using the task tray or Calls menu; remember the contact’s name, type the contact’s name.
  • Page 42 – Transferring a call using the keyboard
  • Page 43 – Transferring a call with an announcement; Transferring a call with an announcement using the main window
  • Page 44 – Conferencing a call; Creating a conference; Creating a conference using the Conference box
  • Page 45 – Putting conferences call on hold; Putting the conference calls on hold using the main window; Taking a conference off hold; Restoring a held conference using the main window; Splitting a conference
  • Page 46 – Splitting a conference using the main window; To split a conference using the main window:; Drag one of the icons from the Conference box.; To split a conference:
  • Page 47 – Ending a conference; Ending a conference using the release button; Click one of the icons in the Conference box.; Press the Delete key on your PC keyboard.; menu and then point to the icon of one of the calls in the conference.
  • Page 48 – Ending a call; Ending a call using the release button; Ending a call using the main window; Click the icon of the call in the Calls box.; Calling features
  • Page 49 – Turning DND on or off; To turn DND on or off:; Calls menu and then click DND.; DND appears in the Status bar
  • Page 50 – Call Forward; To call forward your telephone:; Click the Tools menu and then click Forward.; The Forward dialog box appears.
  • Page 51 – Calls Log Window; Viewing the Calls Log; To view the Calls Log:; Click the Tools menu and then click Show Call Log Window.
  • Page 52 – Viewing the Incoming Calls
  • Page 53 – Making a call from the Calls Log
  • Page 54 – The Tree View of the Address Book; The contacts are stored in two main areas:
  • Page 55 – The List View portion of the Address Book
  • Page 56 – Contacts; Adding a new contact to the Address Book; Address Properties dialog box appears.; Note: If a contact with the same name is in the Address Book, a message; Copying a; Address Properties dialog box
  • Page 57 – The Address Properties dialog box appears.
  • Page 60 – To add or change the voice announcement for this contact:; beside the Voice Announce File Path field.; Move to the folder where the voice announcement file is stored.
  • Page 62 – Adding a caller to the Address Book; Address Properties dialog box on
  • Page 63 – Finding a contact in the Address Book; Changing the Search preferences on page
  • Page 64 – Click the Tools menu and then click Find Person.; Search dialog box appears.; Click the last name of the contact you want.
  • Page 66 – Editing the properties of a contact; Search feature
  • Page 67 – Organizing the Address book; Creating a new folder in the Address
  • Page 68 – Copying a contact
  • Page 69 – Copying a contact using the linked copy method; Deciding which copy method to use on page 68
  • Page 70 – Copying a contact using the template copy method
  • Page 71 – Moving a contact
  • Page 72 – Deleting a contact; To delete a contact using the right mouse button:; Right-click the contact you want to delete and then click Delete.; To delete a contact using the Menu bar:; Click the Edit menu and then click Delete.; To delete a contact using the keyboard:
  • Page 73 – Printing Contacts; Note: Use the Control or Shift keys to select more than one contact.
  • Page 74 – Folders; Quick Dials on page 81; Creating a new folder in the Address Book
  • Page 75 – Copying a folder
  • Page 76 – Moving a folder
  • Page 77 – Renaming a folder
  • Page 78 – Importing Contacts
  • Page 79 – contains the last name information.; Exporting the Contacts
  • Page 80 – Note: Only one type of information can appear in each box.
  • Page 81 – Quick Dials; Adding Quick Dials; Displaying the information about Enterprise Edge; To access the About Enterprise Edge Personal Call Manager window:; Click the Help menu and then click About Director.; Synchronization with the telephone
  • Page 82 – Accessing Help; Accessing context-sensitive Help; Turning the Tip of the Day off
  • Page 83 – Turning the Tip of the Day on; To turn the Tip of the Day on:; Click the Help menu and then click Tip of the Day.
  • Page 84 – Changing the Search preferences; To change the Search mode from the Menu bar:; Click the Tools menu and then click Options.; The Options dialog box appears.
  • Page 85 – Changing the Startup Option
  • Page 86 – To change the Dialing Rule Setting from the Menu bar:; Changing the Caller’s Record Display Setting
  • Page 88 – Quitting Enterprise Edge Personal Call Manager; To quit Enterprise Edge Personal Call Manager using the task tray:; Click the File menu and then click Exit.; Removing Enterprise Edge Personal Call Manager; To remove the Enterprise Edge Personal Call Manager software:; Click Enterprise Edge Personal Call Manager.
  • Page 89 – Glossar y
  • Page 90 – The menu bar shows the menus available from the main window.
  • Page 91 – Index
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© 1999 Nortel Networks
P0908542 Issue 01

Enterprise Edge Personal Call Manager
User Guide

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Summary

Page 3 - Contents

P0908542 Issue 01 Enterprise Edge Personal Call Manager User Guide Contents Enterprise Edge Personal Call Manager 9 Using a handsfree telephone with Enterprise Edge Personal Call Manager 9 About this guide 9 Installing Enterprise Edge Personal Call Manager 10 Starting Enterprise Edge Personal Call M...

Page 4 - Making a call 29; Displaying who is calling from the task tray 34; Putting a call on hold 37; Transferring a call without an announcement 39

4 Enterprise Edge Personal Call Manager User Guide P0908542 Issue 01 Making a call 29 Making a call using the Address Book 29Making a call using the task tray or Calls menu 30Making a call using the toolbar 31Redialing a number 32Returning a call 32Calling from the Quick Dial list 33 Answering a cal...

Page 5 - Conferencing a call 44

5 P0908542 Issue 01 Enterprise Edge Personal Call Manager User Guide Conferencing a call 44 Creating a conference 44 Creating a conference using the Conference box 44Creating a conference using the Calls box 44Creating a conference using the task tray or Calls menu 44 Putting conferences call on hol...

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