Page 3 - CallPilot
CallPilot Installation and ConfigurationPart 2: 1001rp Server Hardware Installation Publication number: 555-7101-217 Product release: 2.02 Document release: Standard 1.0 Date: May 2003 Copyright © 2003 Nortel Networks, All Rights Reserved Printed in Canada Information is subject to change without no...
Page 5 - Publication history
Part 2: 1001rp Server Hardware Installation v Publication history May 2003 Release 2.02, Standard 1.0 of CallPilot Installation and Configuration, Part 2: 1001rp Server Hardware Installation is issued for general release. Information on single-point grounding has been added to Chapter 4, “Installing...
Page 7 - Contents; Preparing for installation
Part 2: 1001rp Server Hardware Installation vii Contents 1 1001rp server description 9 Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Slot assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 8 - Index
Contents Standard 1.0 viii CallPilot 4 Installing the server and connecting the peripheral devices 53 Installing the server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Preparing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 9 - C h a p t e r 1; In this chapter
Part 2: 1001rp Server Hardware Installation 9 C h a p t e r 1 1001rp server description In this chapter Server features 10 Slot assignments 14 IRQ mapping table 17 Network connectivity 19 Supported peripheral devices 24
Page 10 - Introduction
1001rp server description Standard 1.0 10 CallPilot Server features Introduction This section provides a general overview of the 1001rp server. Server dimensions and weight Height 32 cm (12.5 in.) Width 48.3 cm (19 in.) Depth (distance from front to back) without front bezel with front bezel 49....
Page 11 - Front panel features (front view without the front bezel)
May 2003 1001rp server description Part 2: 1001rp Server Hardware Installation 11 Front panel features (front view without the front bezel) The front view of the 1001rp server chassis shows redundant dual fans to the left and the right of the status panel. The left drive bay holds six SCSI hard driv...
Page 12 - Rear panel diagram
1001rp server description Standard 1.0 12 CallPilot Rear panel diagram Note: The following diagram shows the slot locations in the rear panel: The above diagram shows the power switch and power input for an AC server. The rest of the diagram is the same for AC or DC servers. G101720 Power switch Pow...
Page 14 - Slot assignments
1001rp server description Standard 1.0 14 CallPilot Slot assignments Introduction The slot assignment tables show the following: the physical location of boards inside the server, relative to other boards the order in which boards are installed (for example, board #1, 2, 3, and so on) how the ...
Page 16 - PCI RAID controller
1001rp server description Standard 1.0 16 CallPilot Slot 20 BRD20 PCI RAID controller PCI RAID controller a. On some CallPilot Manager applications, the CallPilot-assigned board labelappears. This label corresponds to the slot number. For example, BRD12 refers tothe board in slot 12. b. For Meridian...
Page 17 - IRQ mapping table; Timer
May 2003 1001rp server description Part 2: 1001rp Server Hardware Installation 17 IRQ mapping table Introduction The following table displays the assignments for each Interrupt Request Line (IRQ) with the associated slot or device. You do not need this information for installation, but you may need ...
Page 18 - Math coprocessor
1001rp server description Standard 1.0 18 CallPilot 13 Math coprocessor 14 Primary EIDE controller 15 Assigned to slots 12, 16, and 18 IRQ Slot or device
Page 19 - Network connectivity
May 2003 1001rp server description Part 2: 1001rp Server Hardware Installation 19 Network connectivity Introduction This section describes how the 1001rp server can be integrated into your network. The integration depends on the type of switch you are using. Note: The diagrams show a tower server. H...
Page 20 - Sample network setup: Meridian 1; Option 11C or Option 11C Mini
1001rp server description Standard 1.0 20 CallPilot Sample network setup: Meridian 1 The following diagram shows a CallPilot server sample network setup with a Meridian 1 switch. The Meridian 1 switch can be one of the following: Option 11C or Option 11C Mini Option 51C Option 61C Options 81...
Page 21 - Sample network setup: Succession CSE 1000
May 2003 1001rp server description Part 2: 1001rp Server Hardware Installation 21 Sample network setup: Succession CSE 1000 The following diagram shows a CallPilot server network setup with a Succession CSE 1000 system: G101636 OptivityTelephony Manager PC Web-enabledCallPilot administrative PC Web-...
Page 22 - Switch connectivity; One network card provides connectivity to the ELAN.
1001rp server description Standard 1.0 22 CallPilot In this illustration, the telephony LAN (TLAN) provides IP connectivity between the Succession CSE 1000 system and the i2004 Internet phonesets. The connection between the Call Server and Media Gateway can be point-to-point, or it can be through th...
Page 23 - Network requirements; Remote access connectivity
May 2003 1001rp server description Part 2: 1001rp Server Hardware Installation 23 Network requirements Appropriate networking equipment must be available for both the CLAN and ELAN. The CLAN and ELAN must be properly configured for correct CallPilot operation. To ensure correct configuration, Nortel...
Page 24 - Supported peripheral devices
1001rp server description Standard 1.0 24 CallPilot Supported peripheral devices Introduction This section identifies external devices that are supported by the 1001rp server. The following table describes the supported peripheral devices: Device Description Modem A 56 Kbps external modem (NTRH9078)...
Page 25 - C h a p t e r 2
Part 2: 1001rp Server Hardware Installation 25 C h a p t e r 2 Preparing for installation In this chapter Installation overview 26 Unpacking the 1001rp server 29 Removing the front bezel and server cover 31 Inspecting the server interior 35
Page 26 - “CallPilot software media and documentation checklist”
Preparing for installation Standard 1.0 26 CallPilot Installation overview Introduction This section provides an overview of the steps required to install the 1001rp server and peripheral devices. Installation checklist The following checklist identifies the tasks that must be performed when install...
Page 27 - Place the 1001rp server in the chosen location (see page 54).
May 2003 Preparing for installation Part 2: 1001rp Server Hardware Installation 27 6 For a DC-powered server, set up the DC power source (see page 43). ❒ 7 Place the 1001rp server in the chosen location (see page 54). ❒ 8 Replace the front bezel (see page 34). ❒ 9 Set the DIP switches on the modem (...
Page 28 - Conventions for warnings
Preparing for installation Standard 1.0 28 CallPilot Conventions for warnings You may encounter the following types of warnings in this guide. Do not ignore them. . DANGER Risk of electric shock Warns you of an immediate electrical hazard which, if not avoided, will result in shock, serious injury, ...
Page 29 - Unpacking the 1001rp server; Follow this procedure to unpack the server and peripherals.; To unpack the equipment; “CallPilot server hardware checklist”
May 2003 Preparing for installation Part 2: 1001rp Server Hardware Installation 29 Unpacking the 1001rp server Introduction Follow this procedure to unpack the server and peripherals. To unpack the equipment 1 Carefully open the cardboard carton containing the server. 2 Remove the server from the ca...
Page 31 - Removing the front bezel and server cover
May 2003 Preparing for installation Part 2: 1001rp Server Hardware Installation 31 Removing the front bezel and server cover Introduction To access the server interior, you must remove both the front bezel and the server cover. To remove the front bezel, see page 32. To remove the server cover, see ...
Page 32 - To remove the front bezel
Preparing for installation Standard 1.0 32 CallPilot To remove the front bezel 1 Unlock and open the double doors of the front bezel. See “A” in the diagram below. 2 Firmly grasp the front bezel by the hand-holds on either side of the chassis, and pull the front bezel from the chassis. . CAUTION Ris...
Page 33 - To remove the server cover; Continue with “Inspecting the server interior” on page 35.; High current inside the chassis can cause severe injury.
May 2003 Preparing for installation Part 2: 1001rp Server Hardware Installation 33 To remove the server cover 1 Remove the front bezel (see page 32). 2 Loosen the three thumbscrews at the rear of the top cover. 3 Remove the server cover by pulling the cover toward the rear of the chassis, and then l...
Page 34 - To replace the front bezel after installation is complete
Preparing for installation Standard 1.0 34 CallPilot To replace the front bezel after installation is complete When the CallPilot server installation is complete and the server is in its final location, replace the front bezel. 1 Align the front bezel with the ball studs located at each faceplate co...
Page 35 - Inspecting the server interior
May 2003 Preparing for installation Part 2: 1001rp Server Hardware Installation 35 Inspecting the server interior Introduction You should perform a visual inspection for loose components, foreign matter, or shipping damage inside the server. To inspect the server interior 1 Carefully check all the c...
Page 37 - C h a p t e r 3; Power supply installation
Part 2: 1001rp Server Hardware Installation 37 C h a p t e r 3 Power supply installation In this chapter Safety precautions 38 Section A: Installing the power supply modules (AC or DC) 39 Installing the second power supply module (AC or DC) 40 Section B: Setting up DC power source for a 1001rp DC se...
Page 38 - Safety precautions; Equipment handling guidelines
Power supply installation Standard 1.0 38 CallPilot Safety precautions Equipment handling guidelines External power equipment, such as an uninterruptible power supply (UPS), is usually very heavy. This equipment requires special handling procedures and additional personnel for unloading and installa...
Page 39 - Section A: Installing the power; In this section
May 2003 Power supply installation Part 2: 1001rp Server Hardware Installation 39 Section A: Installing the power supply modules (AC or DC) In this section Installing the second power supply module (AC or DC) 40
Page 42 - To install the power supply module; Do one of the following:; this is an AC-powered server
Power supply installation Standard 1.0 42 CallPilot To install the power supply module The server is shipped with one power supply module installed in the bottom power supply bay. You must install the second power supply module, as described here: 1 Align the power supply module with the top power s...
Page 43 - Section B: Setting up DC power
May 2003 Power supply installation Part 2: 1001rp Server Hardware Installation 43 Section B: Setting up DC power source for a 1001rp DC server In this section DC wire gauge tables 44 DC rack cabling 46 About the Power Distribution Unit 48 Bringing power and ground into the PDU 50
Page 45 - Metric wire conversion
May 2003 Power supply installation Part 2: 1001rp Server Hardware Installation 45 Metric wire conversion AWG No. Industry standard nominal (sq mm) Resistance at 20 ° C (Ohm/100 m) 2 35 0.05 4 25 0.08 6 16 0.13 8 10 0.20 10 6 0.33 12 4 0.63 14 2.5 1.00 16 1.5 1.40 18 1 2.00 20 0.75 2.90 22 0.5 4.60
Page 46 - DC rack cabling; The following diagram shows typical rack power cabling:
Power supply installation Standard 1.0 46 CallPilot DC rack cabling The following diagram shows typical rack power cabling: Server Server Monitor Switch External Modem External UPS (Optional) -48VDC A -48VDC B PrimaryPDU See note Externalpower feed(110/220VAC, 220optional) ELAN Hub
Page 47 - -48VDC power distribution rationale; DC-powered configuration fits into this scheme as follows:
May 2003 Power supply installation Part 2: 1001rp Server Hardware Installation 47 -48VDC power distribution rationale Minimum installation is one Power Distribution Unit (PDU) with four 48VDC branch circuits fused at 20 amperes. The customer must be able to shut off any branch, and every unit at...
Page 48 - About the Power Distribution Unit
Power supply installation Standard 1.0 48 CallPilot About the Power Distribution Unit Introduction A Power Distribution Unit (PDU) is installed in a rack that has DC-powered servers. Power from the DC supply source enters the PDU and can then be distributed to one or more servers. A single PDU can s...
Page 49 - PDU terminal blocks and wiring diagram; Single PDU wiring diagram; DC power input
May 2003 Power supply installation Part 2: 1001rp Server Hardware Installation 49 PDU terminal blocks and wiring diagram A PDU consists of eight terminal blocks within a metal enclosure. Before installing the PDU, connect the terminal blocks so that each output connector receives power from a separa...
Page 50 - Bringing power and ground into the PDU
Power supply installation Standard 1.0 50 CallPilot Bringing power and ground into the PDU Introduction Install BAT/BATRTN wires in pairs. Each pair of wires supplies voltages to a module through a power harness. The module harnesses are installed in the cabinet PDU and connected to the modules at t...
Page 53 - C h a p t e r 4
Part 2: 1001rp Server Hardware Installation 53 C h a p t e r 4 Installing the server and connecting the peripheral devices In this chapter Installing the server 54 Preparing the modem 55 Connecting peripherals to the server 59 Connecting the server to the ELAN 62 Connecting the server to the CLAN (o...
Page 54 - Installing the server; Do not connect the server to power yet.
Installing the server and connecting the peripheral devices Standard 1.0 54 CallPilot Installing the server Introduction Before you install the 1001rp server, ensure that the chosen location meets the requirements identified on the “Site inspection checklist” provided in Part 1 of the CallPilot Inst...
Page 55 - Preparing the modem
May 2003 Installing the server and connecting the peripheral devices Part 2: 1001rp Server Hardware Installation 55 Preparing the modem Introduction You require a modem to support remote dial-up access to the CallPilot server. The modem also enables Nortel Networks technical support to connect to yo...
Page 56 - Modem DIP switches
Installing the server and connecting the peripheral devices Standard 1.0 56 CallPilot Modem DIP switches Set the modem DIP switches before you connect the modem to the CallPilot server. Note: This section applies only to the US Robotics 33.6 or 56 Kbps external Sportster modem. If your modem is diff...
Page 57 - To set the modem DIP switches
May 2003 Installing the server and connecting the peripheral devices Part 2: 1001rp Server Hardware Installation 57 To set the modem DIP switches Use a pair of tweezers or a small screw driver to set the DIP switches as described in the “Change to” column of the following table: Note: ON is down. OF...
Page 59 - Connecting peripherals to the server; Rear panel connections
May 2003 Installing the server and connecting the peripheral devices Part 2: 1001rp Server Hardware Installation 59 Connecting peripherals to the server Rear panel connections Note: The above picture shows the AC version of the server. The DC version of the server has a different power input. For pe...
Page 60 - To connect the mouse, keyboard, and monitor to the server; To connect the modem to the server
Installing the server and connecting the peripheral devices Standard 1.0 60 CallPilot To connect the mouse, keyboard, and monitor to the server 1 Place the monitor, keyboard, and mouse in the same location as the server. 2 Plug the keyboard and mouse into the appropriate PS/2 connectors on the SBC. ...
Page 61 - Continue with “Connecting the server to the ELAN” on page 62.
May 2003 Installing the server and connecting the peripheral devices Part 2: 1001rp Server Hardware Installation 61 6 Connect the power cord to the modem, and plug the other end into a wall receptacle or power bar. 7 Turn on the modem. What’s next? Continue with “Connecting the server to the ELAN” o...
Page 62 - Connecting the server to the ELAN
Installing the server and connecting the peripheral devices Standard 1.0 62 CallPilot Connecting the server to the ELAN Introduction Connect the CallPilot server to the Meridian 1 switch or Succession CSE 1000 system using the Embedded LAN (ELAN). Media Access Control address The Media Access Contro...
Page 63 - be connected to a CLAN
May 2003 Installing the server and connecting the peripheral devices Part 2: 1001rp Server Hardware Installation 63 However, if you choose to establish a direct point-to-point ELAN connection, no other device can connect to the ELAN. 5 At the switch, connect the ELAN network cable to an MAU (Etherne...
Page 67 - Requirements; Continue with “Connecting the server to power” on page 68.
May 2003 Installing the server and connecting the peripheral devices Part 2: 1001rp Server Hardware Installation 67 Requirements For installation, you require a Phillips No. 1 screwdriver. To install the software feature key adapter 1 Ensure that there is no cable connected to the parallel port. Not...
Page 68 - Connecting the server to power; Before you begin
Installing the server and connecting the peripheral devices Standard 1.0 68 CallPilot Connecting the server to power Before you begin Ensure that proper power and grounding are available for all the power outlets serving the CallPilot server and its associated peripherals. Power for these devices mu...
Page 70 - To connect the 1001rp AC server to power
Installing the server and connecting the peripheral devices Standard 1.0 70 CallPilot To connect the 1001rp AC server to power 1 Plug the server’s AC power cord into the server’s rear panel. 2 Plug the other end of the server’s AC power cord into a properly grounded power outlet or power bar. . CAUT...
Page 71 - To connect the 1001rp DC server to power; Only qualified personnel can alter electrical connections.
May 2003 Installing the server and connecting the peripheral devices Part 2: 1001rp Server Hardware Installation 71 To connect the 1001rp DC server to power 1 Connect the DC power cable to the server, as shown below: . DANGER Risk of electrical shock Only qualified personnel can alter electrical c...
Page 72 - To start the server
Installing the server and connecting the peripheral devices Standard 1.0 72 CallPilot 2 Connect the other end of the DC power cable to the Power Distribution Unit (PDU). See details below: The following photograph shows the keyed plug of the DC power cable. This plug connects to the PDU: Note: If yo...
