Page 3 - Applications; Multilink PPP; Internet access
CTA 500dm 3 P0873832 Issue 05 CTA 500 dm On Line Guide Any PC equipped with Windows95, Internet application software, and a 16550 UART (115.2 kbit/s capability) can use the CTA 500 dm . Applications The CTA 500 dm can be used for any application that requires dial-up capability and uses Point-to-Poi...
Page 4 - dm
4 CTA 500dm CTA 500 dm On Line Guide P0873832 Issue 05 CTA 500 dm feature summar y ¥ digital networking using PPP/MP ¥ simpliÞed installation and conÞguration using installation wizard ¥ high-speed network rate (56, 64, 112, or 128 kbit/s) ¥ high-speed serial port support (maximum 115,200 baud) ¥ in...
Page 7 - Installation and setup
P0873832 Issue 05 CTA 500 dm On Line Guide Installation and setup You can place the CTA 500 dm on the desk or mount it on the wall. Refer to ÒWall mounting the CTA 500dmÓ on page 8 of this document for the procedure. The CTA 500 dm has four jacks that are used to connect a Norstar telephone, an ICS,...
Page 8 - Shock hazard
8 Installation and setup CTA 500 dm On Line Guide P0873832 Issue 05 Wall mounting the CTA 500 dm 1. Tape the paper template, supplied with the product, to the wall allowing 12.5 cm (6 in.) clearance for connections to the CTA 500 dm . 2. Insert the screws as indicated on the template. Use 4 mm (#8) ...
Page 9 - Setting up the ICS; Compact ICS
Installation and setup 9 P0873832 Issue 05 CTA 500 dm On Line Guide Setting up the ICS Program the ICS for the CTA 500 dm the same way that you program the ICS for a Norstar set. You can program line access, line pool codes and restrictions to apply to outgoing calls. The CTA 500 dm must be assigned...
Page 10 - Setting up the PC; Each PC operating system requires a different set up.
10 Installation and setup CTA 500 dm On Line Guide P0873832 Issue 05 Setting up the PC Each PC operating system requires a different set up. Note: Installation using another vendorÕs protocol stack packages will differ. See the AT commands section of this document for information on conÞguring advan...
Page 11 - Configuration; Some operations that you can perform with the CTA 500
P0873832 Issue 05 CTA 500 dm On Line Guide Configuration Some operations that you can perform with the CTA 500 dm include the following: ¥ ConÞguring the PC serial port ¥ Installing CTA 500dm and Norstar TAPI Service Provider software Note: Before you begin conÞguration, connect the ICS and the PC a...
Page 12 - Configuring the PC serial port; Serial Interface Rate; dm and Norstar TAPI Ser vice Provider software
12 Configuration CTA 500 dm On Line Guide P0873832 Issue 05 Configuring the PC serial port ¥ Verify the port baud rate is set to 115,200 (default) using the Serial Interface Rate command. ¥ Set the character length, using the Set Data Bits command and parity, using the Set Parity command. The defaul...
Page 14 - Configuring the CTA 500
14 Configuration CTA 500 dm On Line Guide P0873832 Issue 05 17. When the Connection Settings dialog box displays, enter the Internet service provider telephone number. 18. Click Next. 19. The installation is complete and you need to restart your computer before using the CTA 500 dm . 20. Click the F...
Page 15 - dm to access PP/MP data calls; When the Make New Connection window displays, choose
Configuration 15 P0873832 Issue 05 CTA 500 dm On Line Guide Configure CTA 500 dm to access PP/MP data calls 1. Double-click on the My Computer icon on your desktop. 2. Double-click Dial-Up Networking icon. 3. Double-click Make New Connection icon. 4. When the Make New Connection window displays, cho...
Page 16 - Adding multiple CTA 500
16 Configuration CTA 500 dm On Line Guide P0873832 Issue 05 9. Click OK. 10. Close all windows. Adding multiple CTA 500 dm configurations 1. Click the Start button. 2. Choose Programs from the menu. 3. Choose CTA 500 dm from the sub-menu. 4. Choose CTA 500 dm conÞgurations. 5. Select the ConÞguratio...
Page 17 - Upgrading the CTA 500; Enter Download State; Uninstalling the CTA 500
Configuration 17 P0873832 Issue 05 CTA 500 dm On Line Guide Upgrading the CTA 500 dm software CTA 500 dm software upgrades are periodically made available through your Norstar distributor. Contact your Norstar distributor for details about receiving software upgrades. Use the CTA 500 dm conÞguration...
Page 19 - Installing Norstar TAPI SP; Configure TAPI dialing properties
P0873832 Issue 05 CTA 500 dm On Line Guide Installing Norstar TAPI SP To use a CTA 500 dm for TAPI applications, Norstar TSP must be installed. It can be installed at the same time as the CTA 500 dm software via the Personal Productivity Suite (PPS) installation procedure, or it can be installed lat...
Page 20 - To access an outside; Installing Personal Call Manager
20 Installing Norstar TAPI SP CTA 500 dm On Line Guide P0873832 Issue 05 5. In the Dialing properties window, locate To access an outside line, first dial: and enter x for local (where x represent s the access code) and when applicable, y for long distance (where y represents the code to access a pr...
Page 21 - Using PCM for the first time
Installing Norstar TAPI SP 21 P0873832 Issue 05 CTA 500 dm On Line Guide 4. As the installation progresses, choose the appropriate options and click the Next button as required. 5. Once the Setup Complete window displays, click the Finish button. The program is installed and a PCM icon appears on th...
Page 23 - Resource sharing
P0873832 Issue 05 CTA 500 dm On Line Guide Resource sharing You can access information, software or peripheral devices (such as printers) that are installed on another PC from your PC when both PCs are equipped with a CTA 500 dm and Win95 Plus! Dial-Up Server software. Note: Dial-Up Server software ...
Page 24 - Installing Dial-Up Ser ver; Install Dial-Up Server from either the Plus! Pack or the ISDN; Allowing access to your PC
24 Resource sharing CTA 500 dm On Line Guide P0873832 Issue 05 Installing Dial-Up Ser ver If you use your PC to dial into other PCs, enable NetBEUI in the Server Types window. If other PCs will be dialling into your PC, enable IP, IPX and NetBEUI. 1. Install Dial-Up Server from either the Plus! Pack...
Page 25 - Close the Network window. The Control Panel window is still; Connecting to a Windows 95 Dial-Up Ser ver
Resource sharing 25 P0873832 Issue 05 CTA 500 dm On Line Guide The Computer Name is required by PCs attempting to access your PC. 5. Close the Network window. The Control Panel window is still open. 6. Select one resource that you want to make available to other PCs, (for example, fax machine) and s...
Page 26 - Check the to network box in Advanced options.; Connecting to Resources on the Dial-Up Ser ver; Method one; Enter the name of the computer that you want to browse.; Method two; Enter the Drive letter you want to use. The default letter is the
26 Resource sharing CTA 500 dm On Line Guide P0873832 Issue 05 7. Select PPP: Windows95,... as Type of Dial-Up Server. 8. Check the to network box in Advanced options. 9. Check NetBEUI for Allowed Network Protocols. 10. Click OK. 11. Click OK. In the Dial-Up Networking window, double-click the icon ...
Page 27 - Enter the Resource you want to connect to in the Path Þeld.
Resource sharing 27 P0873832 Issue 05 CTA 500 dm On Line Guide resource on the Dial-Up Server under whichever Drive letter you select. 6. Enter the Resource you want to connect to in the Path Þeld. The syntax is: \\Computer Name\Share Name Note: Windows Explorer displays the new drive letter. 7. Cli...
Page 29 - AT commands
P0873832 Issue 05 CTA 500 dm On Line Guide AT commands Use the following types of AT commands to communicate with your CTA 500 dm . ¥ ProÞle commands ¥ State commands ¥ General commands ¥ S-registers commands ¥ Call Control commands ¥ TCM Ports Protocol Selection commands ¥ MP commands ¥ Serial Inte...
Page 30 - Profile; Profile commands summar y
30 AT commands CTA 500 dm On Line Guide P0873832 Issue 05 Profile A proÞle deÞnes a CTA 500 dm set-up. Each proÞle deÞnes the rate adaptation protocol and the options used with that protocol, the bearer capability and data rate of the next call dialed, the bearer capabilities and acceptable data rat...
Page 31 - Load Stored Profile; Load Stored Profile on Start-up
AT commands 31 P0873832 Issue 05 CTA 500 dm On Line Guide Load Stored Profile The Load Stored ProÞle Command Z[value] or &F[value] instructs the CTA 500 dm to load all values that are stored in a proÞle. Value 0 indicates that the factory proÞle should be loaded. Value 1 indicates that the user ...
Page 32 - Write Active Profile to Memor y; Result Codes; State; Command State; ÒEscape SequenceÓ on page 35
32 AT commands CTA 500 dm On Line Guide P0873832 Issue 05 Write Active Profile to Memor y The Write Active ProÞle to Memory Command &W instructs the CTA 500 dm to save the current conÞguration to permanent memory. The saved proÞle becomes the user proÞle. Result Codes OK Appears when the command...
Page 33 - Download State; ÒEnter; State commands summar y
AT commands 33 P0873832 Issue 05 CTA 500 dm On Line Guide On-line Data State IA valid connection exists between the CTA 500 dm and another device through the network interface. The selected rate adaptation protocol operates on data transferred through the interface between the CTA 500 dm and the att...
Page 34 - Return to On-line Data State; SEND PROGRAM FILE USING
34 AT commands CTA 500 dm On Line Guide P0873832 Issue 05 Return to On-line Data State The Return to On-line Data State Command O instructs the CTA 500 dm to return to the On-line Data State. Use this command to determine the number of B-channels active for rate adaptation protocols that use more th...
Page 35 - Escape Sequence; Result Code; General; General commands summar y
AT commands 35 P0873832 Issue 05 CTA 500 dm On Line Guide Result Codes OK Appears following successful completion of Þle transfer and Flash programming. ERROR Appears when the programming failed, and the original Flash contents remain unchanged. Escape Sequence The escape sequence pause, escape char...
Page 37 - Request Identification
AT commands 37 P0873832 Issue 05 CTA 500 dm On Line Guide Request Identification The Request IdentiÞcation Command I[value] instructs the CTA 500 dm to return information about itself to the attached computer. The returned strings depend on the value passed in the command. See the possible values in...
Page 38 - View Parameters; Set Local Echo
38 AT commands CTA 500 dm On Line Guide P0873832 Issue 05 View Parameters The View Parameters Command &V[value] instructs the CTA 500 dm to return stored values. The returned strings vary according to the value included in the command. (See the possible values in the following table.) If no valu...
Page 39 - Save Dial String
AT commands 39 P0873832 Issue 05 CTA 500 dm On Line Guide Save Dial String The Save Dial String Command &Z[value=]dial string stores dial strings. The value indicates the location of the dial string (0-9). If no location is speciÞed, the default location (0) is used. The maximum length of the di...
Page 40 - Verbose Control; Result Code Suppression Control
40 AT commands CTA 500 dm On Line Guide P0873832 Issue 05 Verbose Control The Verbose Control Command V[value] controls the indications sent by the CTA 500 dm . A value of 0 instructs the CTA 500 dm to send only numeric indications. A value of 1 instructs the CTA 500 dm to send full indications. The...
Page 41 - Call Monitoring Result Code Selection; S-register commands summar y
AT commands 41 P0873832 Issue 05 CTA 500 dm On Line Guide Call Monitoring Result Code Selection The Call Monitoring Result Code Selection Command X[value] controls the format of result codes sent by the CTA 500 dm in verbose mode during call setup. (See possible values in the following table.) Value...
Page 44 - Call Control; Call Control commands summar y; The Dial Command
44 AT commands CTA 500 dm On Line Guide P0873832 Issue 05 Call Control Call Control Commands are associated with making calls through the CTA 500 dm . They are also understood by most computer software. Call Control commands summar y Dial Command The Dial Command D[dial string][;] instructs the CTA ...
Page 45 - ÒSerial Interface Control LinesÓ; CONNECT rate; NO CARRIER
AT commands 45 P0873832 Issue 05 CTA 500 dm On Line Guide The type of dialing depends on the type of network chosen to route the call, so the directives t (tone) and p (pulse) have no meaning and are ignored. The ; command line terminator prompts the CTA 500 dm to dial the string, attempt to make th...
Page 46 - Answer Command
46 AT commands CTA 500 dm On Line Guide P0873832 Issue 05 BUSY Appears when the connection was not completed due to detection of a busy indication in the network. ERROR Appears when the command was issued while in the On- line Command State, if a stored dial string was speciÞed and the dial string w...
Page 47 - Hook Command; ÒSerial Interface; Outgoing Call Control; Outgoing Call Control commands summar y
AT commands 47 P0873832 Issue 05 CTA 500 dm On Line Guide Hook Command The Hook Command H instructs the CTA 500 dm to disconnect from the current call. Result Code OK Appears upon completion of the command. DCD is dropped immediately before the indication if &C is 1 (see ÒSerial Interface Contro...
Page 48 - Channel Speed Control; Incoming Call Control
48 AT commands CTA 500 dm On Line Guide P0873832 Issue 05 The following table shows the values for bearer service selection. Result Codes OK Appears when the selected value is supported. ERROR Appears when the selected value is unrecognized or is not supported. Channel Speed Control The Channel Spee...
Page 49 - Incoming Call Control commands summar y
AT commands 49 P0873832 Issue 05 CTA 500 dm On Line Guide messages. See ÒBearer CapabilitiesÓ on page 81 for more information. Note: At least one of the bearer rates must be enabled so that the CTA 500 dm can accept incoming calls. Incoming Call Control commands summar y Incoming Voice Bearer Call R...
Page 50 - Speech Bearer Call Answer Control; Audio Bearer Call Answer Control
50 AT commands CTA 500 dm On Line Guide P0873832 Issue 05 Speech Bearer Call Answer Control The Speech Bearer Call Answer Control Command %A93=value allows the CTA 500 dm to accept or reject incoming calls received over the speech bearer service. The following table shows the values for speech beare...
Page 51 - Data Bearer Call Answer Control; Ringing Indications
AT commands 51 P0873832 Issue 05 CTA 500 dm On Line Guide Data Bearer Call Answer Control The Data Bearer Call Answer Control Command %A95=value allows the CTA 500 dm to accept or reject incoming calls received over the data bearer service. The following table shows the values for data bearer servic...
Page 52 - TCM Ports Protocol Selection; TCM Port Protocol Selection Command
52 AT commands CTA 500 dm On Line Guide P0873832 Issue 05 TCM Ports Protocol Selection The TCM Port Protocol Selection Command controls use of the TCM port of the CTA 500 dm . Stored values are part of the CTA 500 dm proÞles. TCM Port Protocol Selection Command Rate Adaptation Protocol Selection The...
Page 53 - MP command summar y; CTI MUX Mode
AT commands 53 P0873832 Issue 05 CTA 500 dm On Line Guide MP The following command is available for CTA 500 dm versions that support MP. MP command summar y Rate Multiplier The Rate Multiplier Command @B0=value controls the number of links used when the CTA 500 dm is operating in the MP mode. A valu...
Page 54 - Serial Interface; Serial Interface commands summar y; The Serial Interface Rate Command
54 AT commands CTA 500 dm On Line Guide P0873832 Issue 05 Serial Interface This section describes the commands associated with the serial interface. All values are saved as part of the CTA 500 dm proÞle. Serial Interface commands summar y Serial Interface Rate The Serial Interface Rate Command &...
Page 55 - Set Parity; Set Data Bits
AT commands 55 P0873832 Issue 05 CTA 500 dm On Line Guide Result Codes OK Appears when the value is supported. ERROR Appears when the selected value is not recognized or is not supported. Set Parity The Set Parity Command &P3=value sets the parity value of the interface between the CTA 500 dm an...
Page 56 - Set Stop Bits; The Set Stop Bits Command; Appears when the value is supported.; ERROR; Appears when the selected value is not recognized or is not; Serial Interface Control Lines
56 AT commands CTA 500 dm On Line Guide P0873832 Issue 05 Set Stop Bits The Set Stop Bits Command &P6=value sets the number of stop bits on the interface between the CTA 500 dm and the attached computer. The following table shows the supported values. Result Codes OK Appears when the value is su...
Page 57 - The Flow Control Command
AT commands 57 P0873832 Issue 05 CTA 500 dm On Line Guide Serial Interface Control Lines commands summar y Flow Control The Flow Control Command \Qvalue sets the method of ßow control on the interface between the CTA 500 dm and the attached computer. The following table shows the allowable values. C...
Page 59 - DCD Operation; DTR Operation; The DTR Operation Command
AT commands 59 P0873832 Issue 05 CTA 500 dm On Line Guide DCD Operation &Cvalue The DCD Operation Command sets the operation of the DCD pin. The following table shows the allowable values. The DCD pin tracks the connection and asserts when the CTA 500 dm has successfully completed a physical lay...
Page 60 - CTS Operation
60 AT commands CTA 500 dm On Line Guide P0873832 Issue 05 All modes of operation may not apply with all selections of rate adaptation protocols. When &D is set to 3, assertion of the DTR signal causes a software reset of the CTA 500 dm , even if it is already in the command state. If the CTA 500...
Page 61 - DSR Operation; The DSR Operation Command; RI Operation; Calling Line ID
AT commands 61 P0873832 Issue 05 CTA 500 dm On Line Guide DSR Operation The DSR Operation Command &Svalue sets the operation of the DSR pin. The following table shows the allowable values. The DSR signal is turned on at start-up to be compatible with Windows95 Plug and Play requirements. This co...
Page 62 - concatenated; Calling Line ID commands summar y; OK; Calling Line ID Quer y
62 AT commands CTA 500 dm On Line Guide P0873832 Issue 05 indication is modiÞed to be RING:1234567. This is called the concatenated format. The second format is a Tag = Value pair, where the only supported tag is NMBR. The same example would return the string NMBR = 1234567 on its own line after the...
Page 63 - Appears when the calling line request is valid.; Appears when the command could not be completed for; Caller ID Security
AT commands 63 P0873832 Issue 05 CTA 500 dm On Line Guide returns an ASCII string containing the calling line ID information. This command is valid only during incoming calls and is independent of the Calling Line ID Delivery Control. If the calling line ID is unknown, the returned string is UNKNOWN...
Page 64 - The Caller ID Security Mode Selection Command; Appears when the value is understood and calling line ID is; Add Number; The Add Number Command
64 AT commands CTA 500 dm On Line Guide P0873832 Issue 05 Caller ID security commands summar y Caller ID Security Mode Selection The Caller ID Security Mode Selection Command @Svalue allows enabling of either CLID screening or blocking, or to disabling of Caller ID security altogether. Result Codes ...
Page 65 - Delete Number; ÒView ParametersÓ on page 38
AT commands 65 P0873832 Issue 05 CTA 500 dm On Line Guide allows addition of a number to the Caller ID security list. You can store up to ten 13-digit numbers in the list. Result Codes OK Appears when the number is successfully added to the list. ERROR Appears when the list contains ten numbers or t...
Page 66 - Summar y of AT commands
66 AT commands CTA 500 dm On Line Guide P0873832 Issue 05 Summar y of AT commands Command Description Value &Fn load active profile from factory profile 0 factory profile (default)1 user profile Zn load active profile from stored profile 0 factory profile1 user profile (default) &Yn select p...
Page 71 - Troubleshooting; There is no power to the CTA 500; ÒConÞgurationÓ on page 11; The LED is flashing slowly and the
P0873832 Issue 05 CTA 500 dm On Line Guide Troubleshooting Power problem? There is no power to the CTA 500 dm. ¥ Make sure that the power adapter is securely plugged into the CTA 500 dm . ¥ Make sure that the power adapter is plugged into a live outlet. There is power but the CTA 500 dm cannot estab...
Page 72 - dm does not respond to AT commands sent from; Echoed AT commands from the CTA 500
72 Troubleshooting CTA 500 dm On Line Guide P0873832 Issue 05 ¥ If the cable is faulty or the ICS is down, the attached phone will also not work. AT command problem? The CTA 500 dm does not respond to AT commands sent from your PC. ¥ Make sure that your PC, terminal or other DTE is conÞgured correct...
Page 73 - AT commands do not appear.; Data calls are not answered automatically.; dm aborts calls when dialing.
Troubleshooting 73 P0873832 Issue 05 CTA 500 dm On Line Guide AT commands do not appear. ¥ To see the commands that you type in a HyperTerminal window, you must Disconnect, then Connect again. Using HyperTerminal, the message “Unable to open COMx port” appears. ¥ The CTA 500 dm may be in use by anot...
Page 74 - The PC receives bad data after a data call connection.; dm loses data after a data call connection.; dm hangs up during a data call.; ÒDTR OperationÓ on; Data calls are established but Internal applications time out.
74 Troubleshooting CTA 500 dm On Line Guide P0873832 Issue 05 properties. Ensure ÒUse country and area codeÓ is deselected if using MP with two dial out numbers. The PC receives bad data after a data call connection. ¥ Make sure that the CTA 500 dm and the remote device are set to the same rate adap...
Page 75 - Appendix; Canadian & US Safety Installation Instructions; WARNING; : To avoid electrical shock hazard to personnel; For equipment with internal mains supplies:
P0873832 Issue 05 CTA 500 dm On Line Guide Appendix Canadian & US Safety Installation Instructions Please Read Carefully WARNING : To avoid electrical shock hazard to personnel or equipment damage observe the following precautions when installing telephone equipment: 1. Never install telephone w...
Page 76 - For equipment with external mains adapters:; : Intended for use in a protected environment. Use only; Important Safety Instructions; Please Read Carefully; Follow the warnings and instructions marked on the product.
76 Appendix CTA 500 dm On Line Guide P0873832 Issue 05 For equipment with external mains adapters: CAUTION : Intended for use in a protected environment. Use only a Nortel supplied or recommended mains power adapter marked as indicated below: The marking on the product indicates compliance with the ...
Page 77 - CAUTION; CANADIAN AND US REGULATIONS
Appendix 77 P0873832 Issue 05 CTA 500 dm On Line Guide 7. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. 8. Do not overload wall outlets and extension cords as this can re-sult in the risk of fire or electric shock....
Page 78 - For Class A Host equipment
78 Appendix CTA 500 dm On Line Guide P0873832 Issue 05 (PSTN). The FCC registration number appears on a sticker afÞxed to the equipment. For more regulatory information, refer to Norstar Installation Guide that came with your system. EMI/EMC Note: This device complies with Class A EMI requirements w...
Page 79 - Reorient or relocate the receiving antenna.; WARRANTY INFORMATION
Appendix 79 P0873832 Issue 05 CTA 500 dm On Line Guide These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the in...
Page 80 - Rate adaptation protocol specifications; ¥ Multilink PPP; Link
80 Appendix CTA 500 dm On Line Guide P0873832 Issue 05 Rate adaptation protocol specifications The CTA 500 dm supports two rate adaptation protocols. These protocols allow data leaving the computer to be properly carried over the network to another computer or LAN. The CTA 500 dm supports the follow...
Page 81 - Link Assumptions; Bearer Capabilities
Appendix 81 P0873832 Issue 05 CTA 500 dm On Line Guide other authentication protocol is selected, the CTA 500 dm will not be able to use MP and the call must be redialed using PPP. Link Assumptions For PPP and MP, it is assumed that the links are CRC-16 with Maximum Receive Units (MRU) less than 175...
Page 82 - dm LED; The status LED is on the back of the CTA 500
82 Appendix CTA 500 dm On Line Guide P0873832 Issue 05 CTA 500 dm LED The status LED is on the back of the CTA 500 dm . It provides information about the current state of the CTA 500 dm and the B-channels based on its ßashing pattern. The following table shows the LED ßashing patterns and CTA 500 dm...
Page 85 - Acronyms used in this document
Appendix 85 P0873832 Issue 05 CTA 500 dm On Line Guide DB-9 connection Acronyms used in this document ATMÑAsynchronous transfer mode CHAPÑChallenge Handshake Authentication Protocol CSAÑCanadian Standards Association CTA 500dmÑComputer Telephony Adapter digital modem modulator/demodulator) CTIÑCompu...
