Nortel CallPilot 2.0 - Manual

3 Welcome to CallPilot CallPilot from Nortel Networks is an advanced business communications system that offers exceptional flexibility for managing your messaging needs. You can work with CallPilot from your telephone or your computer. Desktop messaging gives you access to your CallPilot mailbox th...

4 Getting started About this guide This user guide is an overview of how to use CallPilot with your Internet e-mail. The instructions and screen images shown in this guide provide general information for using CallPilot with your e-mail. Specific details may vary for each e-mail application. For fur...

5 Logging in to CallPilot When you log in to your e-mail, you can log in to CallPilot at the same time. Note: If the Remember password option is available, do not leave the box checked on a shared computer. To change your password the first time you log in Your administrator may give you a password ...

6 Working with your CallPilot messages When you open your e-mail with CallPilot installed, your CallPilot messages appear in your Inbox. You can open, move, copy, delete, forward, and reply to CallPilot messages, and compose new CallPilot messages, in the same way as your e-mail messages. Your CallP...

7 Playing voice messages To select your telephone or computer to play voice messages You can choose to play your voice messages from your telephone or your computer. To change the setting, or to change the telephone number that CallPilot dials, see Changing audio settings, page 13. You can also clic...

8 Viewing fax messages To view faxes on your computer, you must have Imaging for Windows or other imaging software installed on your computer. In addition, your CallPilot administrator must enable fax capability for your mailbox. To view a fax message 1 Double-click a fax message in your Inbox, then...

9 Composing voice messages To compose and send a CallPilot voice message, you record a message and save it as a file, then attach the file to a new message and send it. You can also save the file to send later. To record a voice message and save it as a file 1 Open the CallPilot Player, and click th...

10 Composing fax and text messages To create a fax, your CallPilot mailbox must have fax capability, and your computer must have Desktop Messaging installed. CallPilot recipients of your fax must also have fax capability to view the fax on their computer. E-mail recipients do not require specific fa...

11 Addressing messages To address a message from an address book You can address a CallPilot message from the CallPilot Address Book on the server, or from the e-mail address book on your computer or on the server. Address CallPilot messages the same way as your e-mail messages. The CallPilot Addres...

12 Changing your mailbox settings To view or change your CallPilot access settings Your administrator enters the default CallPilot access information for you. You can change these settings if required. Refer to the online Help in the CallPilot Player for detailed explanation. 1 On the CallPilot Play...

13 Changing audio settings To change the audio device and volume You can play and record your messages from your telephone or your computer. 1 On the CallPilot Player, select View > Options. 2 Click the Audio tab to display the current Audio settings. 3 In Device, click Telephone if you want to p...

14 Using My CallPilot If the web-based resources of My CallPilot are available for your mailbox, your administrator will provide you with the URL. For more information on My CallPilot, refer to the My CallPilot User Guide. To view or change your CallPilot feature settings 1 In My CallPilot, click th...

15 Document information CallPilot Desktop Messaging User Guide for Internet Clients Copyright © 2002 Nortel Networks, All Rights Reserved Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufac...