Nortel BCM200 - Manual

17 BCM200/400 4.0 Installation and Maintenance Guide Regulatory information Refer to the following sections for regulatory information on the BCM system: • “North American regulatory information” • “International regulatory information” on page 22 North American regulatory information This Class A d...

18 Regulatory information N0060612 N0060612 Federal Communications Commission (FCC) Notice FCC registration number: This telephone equipment complies with Part 68, Rules and Regulations, of the FCC for connection to the Public Switched Telephone Network. Your connection to the Public Switched Teleph...

Regulatory information 19 BCM200/400 4.0 Installation and Maintenance Guide Important safety instructions The following safety instructions cover the installation and use of the Product. Read carefully and retain for future reference. Installation Use When using your telephone equipment, basic safet...

20 Regulatory information N0060612 N0060612 11 Unplug this product (or host equipment) from the wall outlet and refer servicing to qualified service personnel under the following conditions: a When the power supply cord or plug is damaged or frayed. b If the product has been exposed to rain, water o...

Regulatory information 21 BCM200/400 4.0 Installation and Maintenance Guide Enhanced 911 configuration Radio-frequency interference Telecommunication registration BCM equipment meets all applicable requirements of both Industry Canada CS-03 and US Federal Communications Commission (FCC) Part 68 and ...

22 Regulatory information N0060612 N0060612 Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aw...

Regulatory information 23 BCM200/400 4.0 Installation and Maintenance Guide Safety Additional safety information The following interfaces (TNV) can be connected to the Public Switched Telephone Network in accordance with Nortel and the local carriers installation requirements: • BCM, CSC GATi Ports ...

24 Regulatory information N0060612 N0060612 The following interfaces are designated as Safety Extra Low Voltage (SELV) and cannot be connected to unprotected plant wiring. • BCM, CSC Page Port • BCM, CSC Auxiliary Ringer Port • BCM, CSC Music On-Hold Port. • BCM, CSC Relay Port • BCM, CSC USB Port •...

25 BCM200/400 4.0 Installation and Maintenance Guide Chapter 1 Getting started About this guide The BCM200/400 4.0 Installation and Maintenance Guide describes how to install, configure, and maintain the BCM200 and BCM400 hardware running Business Communications Manager (BCM) 4.0 software. The conce...

Chapter 1 Getting started 27 BCM200/400 4.0 Installation and Maintenance Guide Symbols and conventions used in this guide These symbols are used to highlight critical information for the BCM system. QoS Quality of service RAI Remote alarm indication RAID Redundant array of independent disks REN Ring...

28 Chapter 1 Getting started N0060612 N0060612 These conventions and symbols are used to represent the Business Series Terminal display and dialpad. These text conventions are used in this guide to indicate the information described: ! Security Note: Indicates a point of system security where a defa...

Chapter 1 Getting started 29 BCM200/400 4.0 Installation and Maintenance Guide Related publications This section provides a list of additional documents referred to in this guide. There are two types of publication: Technical Documents on page 29 and User Guides on page 29. Technical Documents Syste...

30 Chapter 1 Getting started N0060612 N0060612 How to get help This section explains how to get help for Nortel products and services. Getting Help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: http://www.nortel.com/...

31 BCM200/400 4.0 Installation and Maintenance Guide Chapter 2 Introducing the BCM hardware The Nortel Business Communications Manager (BCM) system provides private network and telephony management capability to small and medium-sized businesses. The BCM system integrates voice and data capabilities...

32 Chapter 2 Introducing the BCM hardware N0060612 N0060612 BCM200 main unit Figure 1 illustrates the BCM200 main unit, and Table 1 describes the main unit components. Figure 1 BCM200 main unit components Figure 2 shows the location of the BCM200 main unit internal components. Table 2 describes the ...

34 Chapter 2 Introducing the BCM hardware N0060612 N0060612 BCM400 main unit The BCM400 main unit is available either in a standard or redundant feature option (RFO) configuration. Figure 3 illustrates the BCM400 main unit, and Table 3 describes the main unit components. These components are the sam...

Chapter 2 Introducing the BCM hardware 37 BCM200/400 4.0 Installation and Maintenance Guide BCM400 advanced function tray The advanced function tray houses the hard disk assembly and an extra, unpopulated bay. The standard configuration contains a single hard disk and has no redundant array of indep...

38 Chapter 2 Introducing the BCM hardware N0060612 N0060612 Figure 6 Advanced function tray BCM400 advanced function tray RAID status LEDs Three LEDs are located on the bezel face of the advanced function tray (see Figure 7 ). The LEDs show the current state of redundant array of independent disks (...

Chapter 2 Introducing the BCM hardware 39 BCM200/400 4.0 Installation and Maintenance Guide Figure 7 Advanced function tray RAID status LEDs Base function tray component hardware This section describes the following base function tray components: • “Base function tray faceplate components” on page 3...

40 Chapter 2 Introducing the BCM hardware N0060612 N0060612 Base function tray internal components The base function tray installs in the main unit and houses the main card with the system interfaces. Figure 9 illustrates the base function tray layout (BCM200 configuration shown). Table 6 describes ...

Chapter 2 Introducing the BCM hardware 41 BCM200/400 4.0 Installation and Maintenance Guide Media services card (MSC) The media services card (MSC) is a peripheral component interface (PCI) card that performs call processing and media processing of the voice channels for the BCM system, including Vo...

Chapter 2 Introducing the BCM hardware 43 BCM200/400 4.0 Installation and Maintenance Guide MSC IP call processing hardware If your system requires a high volume of IP telephones or more IP trunks than the standard eight trunks, you can switch a DS30 bus setting on the MSC from providing service for...

44 Chapter 2 Introducing the BCM hardware N0060612 N0060612 Figure 12 Main card connectors (installed in the base function tray) Main card connections The main card provides peripheral and telephony processing control for the BCM system. The main card connects to the I/O card, system status display ...

Chapter 2 Introducing the BCM hardware 45 BCM200/400 4.0 Installation and Maintenance Guide Figure 13 Card connections PCI riser card The peripheral component interface (PCI) riser card extends upward, and at a right angle, from the main card. The PCI riser card provides a PCI for the MSC and field-...

46 Chapter 2 Introducing the BCM hardware N0060612 N0060612 Figure 15 PCI riser card connectors Data networking components The data networking components connect the BCM system to the WAN. WAN interface card The network interface card (NIC) uses a T1 interface and sync port that connects the BCM sys...

48 Chapter 2 Introducing the BCM hardware N0060612 N0060612 Modem card The V.92 (or V.90) modem connects the BCM system to the public switched telephone network (PSTN), enabling the BCM system to send and receive data. The modem card is standard on North American systems, while it is optional for AP...

Chapter 2 Introducing the BCM hardware 49 BCM200/400 4.0 Installation and Maintenance Guide Figure 20 I/O interface card connectors BCM expansion unit (BCM400 only) In addition to a main unit, the BCM400 system can have one expansion unit. The expansion unit is not compatible with the BCM200 system....

50 Chapter 2 Introducing the BCM hardware N0060612 N0060612 Figure 21 BCM expansion unit connected to BCM400 main unit MBM bays and backplane The number and configuration of the MBMs depend on the number of bays available in the main unit and DS30 system resources. The BCM200 main unit provides two ...

Chapter 2 Introducing the BCM hardware 51 BCM200/400 4.0 Installation and Maintenance Guide The MBM backplane provides the MBM component interface to the power supply and main card. The MBM backplane mounts at the rear of the MBM bays and is a non-replaceable component. Figure 23 illustrates the BCM...

52 Chapter 2 Introducing the BCM hardware N0060612 N0060612 If your system requires many IP lines or trunks, you can reduce the number of DS30 buses that are assigned to MBMs and increase the number of buses available to IP telephones. This is known as a 3/5 DS30 bus split. In this case, you only ha...

Chapter 2 Introducing the BCM hardware 53 BCM200/400 4.0 Installation and Maintenance Guide Figure 26 MBM connectors (rear view) This section provides information on the following telephony MBMs: • “Trunk media bay modules (MBMs)” on page 53 • “Station media bay modules (MBMs)” on page 56 • “Special...

54 Chapter 2 Introducing the BCM hardware N0060612 N0060612 Digital trunk media bay module The digital trunk media bay module (DTM) connects to a standard digital PSTN T1/fT1, E1/fE1, or PRI ISDN line using either a digital or PRI line. The DTM also supports DASS2, DPN22, Q.SIG, and MCDN over ISDN: ...

Chapter 2 Introducing the BCM hardware 55 BCM200/400 4.0 Installation and Maintenance Guide Caller ID trunk media bay module There are two Caller ID trunk media bay modules (CTM): • CTM4 The CTM4 connects a maximum of four analog calling line ID (CLID) interfaces to the BCM system through four RJ-11...

56 Chapter 2 Introducing the BCM hardware N0060612 N0060612 Each BRI ISDN loop you connect adds two telephone lines to the BCM system. Therefore, each BRIM adds a maximum of eight lines to the BCM system through the four RJ-48C jacks on the faceplate. The LEDs beside each RJ-48C jack are on when the...

Chapter 2 Introducing the BCM hardware 57 BCM200/400 4.0 Installation and Maintenance Guide Digital station media bay module The digital station media bay modules (DSM) support digital telephones on the BCM system. This section describes the DSM16(+) and DSM32(+) MBMs (see Figure 31 ). The DSMs have...

58 Chapter 2 Introducing the BCM hardware N0060612 N0060612 4x16 media bay module The 4x16 media bay module (MBM) provides both analog trunk connections and connections to digital telephones. The 4x16 MBM provides connections for four analog trunk lines and 16 digital telephones. Each of the four an...

Chapter 2 Introducing the BCM hardware 59 BCM200/400 4.0 Installation and Maintenance Guide The ASM, ASM8, ASM8+, and GASM8 each have one RJ-21 connector on the faceplate. Figure 33 on page 59 shows the GASM8. Figure 33 GASM8 faceplate LEDs and connectors The ringer equivalency number (REN) per port...

Chapter 2 Introducing the BCM hardware 61 BCM200/400 4.0 Installation and Maintenance Guide Specialized media bay modules (MBMs) This section describes the MBMs that perform a specific job outside of the trunk and station MBM descriptions (see Table 11 ). Fiber expansion media bay module The fiber e...

62 Chapter 2 Introducing the BCM hardware N0060612 N0060612 • provides the functionality of a DTM (T1 digital lines only) • splits the incoming T1 line so that some of the lines are used for voice traffic and some of the lines are used for data traffic • provides either the channel service unit (CSU...

Chapter 2 Introducing the BCM hardware 63 BCM200/400 4.0 Installation and Maintenance Guide Figure 36 BCM400 expansion gateway configuration BCM components Refer to the following sections for descriptions of the BCM components: • “BCM power supply” • “BCM400 redundant power supply” • “Power supply a...

64 Chapter 2 Introducing the BCM hardware N0060612 N0060612 Figure 38 Standard power supply connectors BCM400 redundant power supply The BCM400 redundant power supply (RPS) is available as a field replaceable unit (FRU) or as part of the BCM400 RFO. The redundant power supply consists of two power s...

66 Chapter 2 Introducing the BCM hardware N0060612 N0060612 Power supply adapter cord (international users) The power supply adapter cord is for international (non-North American) BCM users. It connects to the power supply on one end and to the (C-14) BCM power bar on the other end. You require one ...

Chapter 2 Introducing the BCM hardware 67 BCM200/400 4.0 Installation and Maintenance Guide Figure 41 BCM200 main unit hard disk and bracket Figure 42 BCM400 main unit hard disk and bracket RAID upgrade kit The BCM200 main unit and the BCM400 main unit (standard) can contain a redundant array of ind...

68 Chapter 2 Introducing the BCM hardware N0060612 N0060612 The RAID card has three ribbon cable connectors. The hard disk connectors are mounted on the right and left sides of the RAID controller card. The third ribbon cable connection, mounted at the rear of the card, connects to the primary IDE c...

Chapter 2 Introducing the BCM hardware 69 BCM200/400 4.0 Installation and Maintenance Guide Figure 44 Cooling fan Field replaceable units (FRU) Use Table 12 to Table 17 as a reference when you need to order, replace, or install component hardware. The tables provide references to the component descr...

72 Chapter 2 Introducing the BCM hardware N0060612 N0060612 Telephones and adapters The following telephones and devices can be used with the BCM system: Digital Phone 7100 — one-line display, one memory button without indicator. Digital Phone 7000 (not shown) (International only) — four memory butt...

Chapter 2 Introducing the BCM hardware 73 BCM200/400 4.0 Installation and Maintenance Guide Digital Phone 7316E + Key Indicator Module (KIM) — all the features of the 7316E plus 24 extra memory buttons with indicators, per KIM. Can be configured as an enhanced central answering position (CAP) that s...

74 Chapter 2 Introducing the BCM hardware N0060612 N0060612 IP Phone 2001 (not shown) — connects through an IP link to the BCM system. It has a single-line text display with a row of display keys on the second display line. The IP Phone 2001 can be used to call through any type of BCM line. IP Phone...

Chapter 2 Introducing the BCM hardware 75 BCM200/400 4.0 Installation and Maintenance Guide Accessories The following accessories can be used with the BCM system: Station auxiliary power supply (SAPS) — provides power for the OKIMs when the 7316E is connected to five or more KIMs. It can also be use...

Chapter 3 Viewing the BCM system LEDs 77 BCM200/400 4.0 Installation and Maintenance Guide Chapter 3 Viewing the BCM system LEDs Refer to the following sections for information on the BCM system LEDs: • “Base function tray system status display LEDs” • “Media bay module LEDs” on page 79 Base functio...

Chapter 3 Viewing the BCM system LEDs 79 BCM200/400 4.0 Installation and Maintenance Guide During system startup, the power LED and the status LED indicate the status of the system. Table 19 describes the various states of the Power and Status LEDs, and the corresponding alarm conditions during syst...

80 Chapter 3 Viewing the BCM system LEDs N0060612 N0060612 Figure 46 MBM LEDs Table 20 describes the possible MBM LED states. The following MBMs have additional LEDs: • “DTM LEDs” on page 80 • “BRIM LEDs” on page 82 DTM LEDs The DTM has additional LEDs that are not on most other MBMs. Figure 47 show...

Chapter 3 Viewing the BCM system LEDs 81 BCM200/400 4.0 Installation and Maintenance Guide Figure 47 DTM LEDs Table 21 describes the functions of the DTM LEDs. Table 21 DTM LED functions LED Status Descriptions Power – Refer to “Media bay module LEDs” for details. Status – Refer to “Media bay module...

82 Chapter 3 Viewing the BCM system LEDs N0060612 N0060612 BRIM LEDs The BRIM has one additional LED beside each RJ-48C jack. Figure 48 shows the location of the LEDs on a BRIM. Figure 48 BRIM LEDs Table 22 describes the functions of the BRIM LEDs. Table 22 BRIM LED functions LED Status Descriptions...

Chapter 4 Installation overview 83 BCM200/400 4.0 Installation and Maintenance Guide Chapter 4 Installation overview To install a BCM system, you install a BCM main unit, a BCM expansion unit (optional), and the telephony components. Figure 49 and Table 23 provide an overview of the installation pro...

Chapter 5 Checking the installation prerequisites 87 BCM200/400 4.0 Installation and Maintenance Guide Chapter 5 Checking the installation prerequisites Refer to the following sections for information on BCM system installation prerequisites: • “General requirements” • “Environmental requirements” •...

88 Chapter 5 Checking the installation prerequisites N0060612 N0060612 Electrical requirements Ensure you meet the following electrical requirements: • Power must be supplied from a non-switched, unobstructed outlet within 1.5 m (5 ft.) of the BCM units. • The supplied power must be 100/240 V AC, 50...

Chapter 5 Checking the installation prerequisites 89 BCM200/400 4.0 Installation and Maintenance Guide • use of a station auxiliary power supply (SAPS) for loops 300 m (975 ft.) to 1200 m (3900 ft.). In North America, the SAPS must be a CSA- or UL-approved Class 2 power source. In Europe, the SAPS m...

90 Chapter 5 Checking the installation prerequisites N0060612 N0060612 • digital mobility controller (DMC), base stations, repeaters, and digital mobility phones • Wireless LAN handsets, SVP and TFTP servers, and access points Countries outside of North America must order separately a power cord tha...

91 BCM200/400 4.0 Installation and Maintenance Guide Chapter 6 Installing the BCM main unit This section describes how to install the BCM main unit. You can install the main unit in an equipment rack, on a wall, or on a desktop. Figure 50 shows the steps required to install the main unit. Figure 50 ...

92 Chapter 6 Installing the BCM main unit N0060612 N0060612 Refer to the following sections for information on installing the main unit: • “Unpacking the main unit” • “Installing the main unit in an equipment rack” on page 92 • “Installing the main unit on the wall” on page 96 • “Installing the main...

Chapter 6 Installing the BCM main unit 93 BCM200/400 4.0 Installation and Maintenance Guide To attach the rack-mount brackets 1 Place the BCM main unit on a flat, clean surface. 2 Align the screw holes between the BCM main unit and the right rack-mount bracket. 3 Fasten the bracket to the BCM main u...

94 Chapter 6 Installing the BCM main unit N0060612 N0060612 Figure 52 Attach the rack-mount bracket to the BCM400 main unit Figure 53 Attach the mounting bracket to the expansion unit To mount the main unit in an equipment rack 1 Determine the location in the rack where you want to install the main ...

96 Chapter 6 Installing the BCM main unit N0060612 N0060612 Figure 56 Fasten the expansion unit to the equipment rack Installing the main unit on the wall This procedure describes how to mount the BCM200 or BCM400 main unit to a wall. To mount the main unit on the wall, you need: • a wall-mount brac...

Chapter 6 Installing the BCM main unit 97 BCM200/400 4.0 Installation and Maintenance Guide 3 Choose a location on the backboard that is level and leaves enough space on the sides (23 cm or 9 in.) to insert and remove the media bay modules (MBMs). 4 Mark the location of the wall-mount bracket holes ...

98 Chapter 6 Installing the BCM main unit N0060612 N0060612 Figure 57 Attach the wall-mount brackets to the BCM200 main unit Figure 58 Attach the wall-mount brackets to the BCM400 main unit 8 Hang the BCM main unit on the backboard screws. Make sure the main unit is level. Ensure the wood screw head...

Chapter 6 Installing the BCM main unit 99 BCM200/400 4.0 Installation and Maintenance Guide To install the BCM main unit on a table or shelf 1 Attach four rubber feet to the corners on the bottom of the main unit. 2 Position the main unit on the table or shelf. 3 Make sure you leave enough space aro...

Chapter 7 Installing an expansion unit 101 BCM200/400 4.0 Installation and Maintenance Guide Chapter 7 Installing an expansion unit Adding an expansion unit increases the capacity of your BCM system by providing a method of adding media bay modules (MBMs). Each MBM you add increases the number of pu...

102 Chapter 7 Installing an expansion unit N0060612 N0060612 Refer to the following sections for information on installing an expansion unit: • “Unpacking the expansion unit” • “Installing the expansion unit” on page 102 • “Connecting the BCM expansion unit to the BCM main unit” on page 103 Unpackin...

Chapter 7 Installing an expansion unit 103 BCM200/400 4.0 Installation and Maintenance Guide Connecting the BCM expansion unit to the BCM main unit After the expansion unit is installed in the desired location, use the supplied DS256 cable (NTAB3086) to connect it to the BCM main unit. The cable has...

104 Chapter 7 Installing an expansion unit N0060612 N0060612 To connect the expansion unit to the main unit 1 Plug one end of the supplied DS256 cable into the DS256 connector on the expansion unit (see Figure 61 ). Figure 61 DS256 connector on the expansion unit 2 Plug the other end of the cable in...

Chapter 8 Installing a media bay module (MBM) 105 BCM200/400 4.0 Installation and Maintenance Guide Chapter 8 Installing a media bay module (MBM) Use the procedures in this chapter to select and install the media bay modules (MBM) in BCM main unit and the expansion unit. This chapter contains the fo...

106 Chapter 8 Installing a media bay module (MBM) N0060612 N0060612 Figure 63 Process for determining MBMs The first step in selecting the MBMs is to establish the number of extensions (internal lines) and PSTN lines (trunk lines) you have or need. This step allows you to determine the number and ty...

108 Chapter 8 Installing a media bay module (MBM) N0060612 N0060612 Selecting station MBMs The number and type of telephones and related equipment you have determines which station MBMs you require. To select station MBMs 1 In Table 26 , record the number of each type of extension you have. 2 Use th...

Chapter 8 Installing a media bay module (MBM) 109 BCM200/400 4.0 Installation and Maintenance Guide Selecting a fiber expansion module (FEM) The FEM allows you to connect a maximum of six Norstar MBMs to a BCM system. Each FEM connection requires one DS30 bus, therefore, the BCM used for this purpos...

110 Chapter 8 Installing a media bay module (MBM) N0060612 N0060612 Figure 64 DS30 model DS30 numbers are set using the number 4, 5, and 6 DIP switches on the back or underside of the MBMs. The exception is the FEM MBM. The FEM DIP switches turn on ports, each of which consumes one bus. Setting offs...

Chapter 8 Installing a media bay module (MBM) 111 BCM200/400 4.0 Installation and Maintenance Guide Offsets are assigned using DIP switches 1, 2, and 3 on the MBM. Figure 65 on page 111 shows a DS30 broken down into four offset groups of four (single density) or eight (double density) lines each. Fi...

112 Chapter 8 Installing a media bay module (MBM) N0060612 N0060612 Figure 66 Space requirements for MBMs, on a per-DS30 configuration Figure 67 on page 113 illustrates the space requirements for special MBMs. Trunks (lines) Stations (extensions) 1 DD DSM 32+ per DS30 2 DD DSM 16+ per DS30 4 DD ASM ...

Chapter 8 Installing a media bay module (MBM) 113 BCM200/400 4.0 Installation and Maintenance Guide Figure 67 Space requirements for special MBMs To determine bus requirements 1 Make a list of MBMs and the space requirements for each MBM you chose. Refer to the following table. 2 Set the bus numbers...

114 Chapter 8 Installing a media bay module (MBM) N0060612 N0060612 Assigning DS30 resources MBMs are assigned to DS30 buses in a specific hierarchical manner. This section describes the preferred order of positioning for each type of MBM. The following are some general notes about assigning MBMs: •...

Chapter 8 Installing a media bay module (MBM) 115 BCM200/400 4.0 Installation and Maintenance Guide Choosing the assigned order for MBMs Assign the MBMs and DS30 buses in the order shown in Figure 68 on page 115 . Station MBMs are assigned starting with DS30 2. This allows telephones to start number...

116 Chapter 8 Installing a media bay module (MBM) N0060612 N0060612 Determining MBM DIP switch settings Assign DIP switch settings before you install an MBM. The DIP switches are located on the back or underside of the MBM. To determine MBM DIP switch settings 1 Use Table 28 (trunk MBMs) and Table 2...

Chapter 8 Installing a media bay module (MBM) 117 BCM200/400 4.0 Installation and Maintenance Guide Figure 69 How to use the configuration map Example: Position your DSM 32 MBM (step 1), which requires two full DS30 buses (step 2), in DS30 2 and 3 (step 3). Moving across, note that the offset is 0 (...

120 Chapter 8 Installing a media bay module (MBM) N0060612 N0060612 Setting MBM DIP switches Before you install the MBMs into the BCM system, you must set the DIP switches. Make a note of these settings either on the chart shown in Table 28 or in the Programming Record form. To set MBM DIP switches ...

Chapter 8 Installing a media bay module (MBM) 121 BCM200/400 4.0 Installation and Maintenance Guide 4 You are now ready to install the MBMs into the BCM system. Refer to “Installing optional telephony equipment” on page 173 for details. Assigning line and extension numbers The switch settings on the...

Chapter 8 Installing a media bay module (MBM) 123 BCM200/400 4.0 Installation and Maintenance Guide BRI switch settings You can install a maximum of three BRIM MBMs per DS30 bus on the offsets indicated in Table 34 . CTM switch settings There are two models of CTMs. CTM4: The CTM4 provides connectio...

Chapter 8 Installing a media bay module (MBM) 125 BCM200/400 4.0 Installation and Maintenance Guide GATM switch settings There are two models of GATM: GATM 4: The GATM 4 provides connections for four analog calling line identification (CLID) or supervision disconnect PSTN lines. Each voice line uses...

126 Chapter 8 Installing a media bay module (MBM) N0060612 N0060612 Table 36 lists the DIP switch settings for the GATM country select DIP switches. Table 37 lists the possible DIP switch settings for the GATM mode select DIP switches. 4x16 switch settings The 4x16 MBM combines a CTM and a DSM16. Th...

128 Chapter 8 Installing a media bay module (MBM) N0060612 N0060612 ASM 8 and GASM8 switch settings In a single-density configuration, such as for DS30 6 or 7 when they are set to the default PDD, only offset 1 and 2 are available to ASM 8/GASM8. In a double-density configuration, you can install fo...

130 Chapter 8 Installing a media bay module (MBM) N0060612 N0060612 DSM switch settings There are different types of DSMs: • DSM16/DSM16+ have one connector, which connects to 16 lines (telephones). These modules require a full DS30 number each (single density) or half a bus (double density). • DSM3...

Chapter 8 Installing a media bay module (MBM) 133 BCM200/400 4.0 Installation and Maintenance Guide FEM switch settings The DIP switches on the underside of the FEM are used to turn the six ports on the front of the module on or off. You need to turn a port on for each Norstar expansion module you w...

134 Chapter 8 Installing a media bay module (MBM) N0060612 N0060612 BCM400 expansion gateway MBMs MBMs are installed in the BCM400 expansion gateway in the same manner as in the BCM400 main unit. Refer to Figure 72 on page 134 and Figure 73 on page 135 for sample MBM layouts using the expansion gate...

Chapter 8 Installing a media bay module (MBM) 135 BCM200/400 4.0 Installation and Maintenance Guide Figure 73 BCM400 expansion gateway configuration Installing an MBM After you set the switches on the MBMs, you can install them in the BCM main unit or the expansion unit. The BCM200 main unit accommo...

136 Chapter 8 Installing a media bay module (MBM) N0060612 N0060612 To install an MBM in the BCM main unit or expansion unit 1 Ensure that the switches on the MBM are set correctly. For information about how to set the switches, refer to “Determining MBM DIP switch settings” on page 116 . In the cas...

Chapter 9 Connecting the cables 137 BCM200/400 4.0 Installation and Maintenance Guide Chapter 9 Connecting the cables This section describes initial system startup procedures for the BCM system and contains the following information: • “Connecting power to the BCM system” on page 138 • “Checking sys...

138 Chapter 9 Connecting the cables N0060612 N0060612 Connecting power to the BCM system The BCM system is available in North American and International versions. Ensure that the power supply is correct for your location. The BCM200 and BCM400 systems have standard power supplies and redundant power...

Chapter 9 Connecting the cables 139 BCM200/400 4.0 Installation and Maintenance Guide Checking system power and status After you connect power to the BCM system, the power LED on the front of the base function tray and expansion unit lights. Once the system services have reactivated, the status LED ...

140 Chapter 9 Connecting the cables N0060612 N0060612 Figure 74 Module power and status LEDs Wiring the MBMs This section describes how to wire the cables that connect to the station and trunk MBMs. • The station MBMs have one or two 50-pin amphenol connectors that require 25-pair cables to connect ...

Chapter 9 Connecting the cables 141 BCM200/400 4.0 Installation and Maintenance Guide Warning: Qualified persons to service the system The installation and service of this unit must be performed by service personnel with the appropriate training and experience. Service personnel must be aware of the...

142 Chapter 9 Connecting the cables N0060612 N0060612 Connect the MBMs to service providers To connect DTM, CTM, CTM8, BRIM S/T, or 4x16 MBMs 1 On the front of the MBM, locate the RJ-48C jack (DTM), RJ-45 jack (BRIM), or the RJ-11 jacks (CTM and 4x16). 2 Wire one end of the cable to the demarcation ...

Chapter 9 Connecting the cables 143 BCM200/400 4.0 Installation and Maintenance Guide Figure 77 shows the wiring pin-out for a BRIM S/T to the service provider. This diagram also applies to an S-Loop BRI and is capable of having S-Loop devices connected to it (video phones, terminal adapters, group ...

144 Chapter 9 Connecting the cables N0060612 N0060612 Figure 78 on page 144 shows the wiring pin-outs for a GATM to connect to a service provider. Wiring MBMs to internal connections After you wire the trunk MBMs, you can install the wiring to the station MBMs. These are the MBMs that connect to the...

Chapter 9 Connecting the cables 145 BCM200/400 4.0 Installation and Maintenance Guide To connect the DSM16+, DSM32+, ASM8, GASM8, or 4x16 MBMs 1 Wire 16 wire pairs from the amphenol connector to the local connecting blocks so they connect to the 16 station sets you want connected to this MBM. Table ...

Chapter 9 Connecting the cables 147 BCM200/400 4.0 Installation and Maintenance Guide 2 Install the telephones and peripheral equipment (if it is a new system): a Attach the cables for the telephones to the connecting blocks. b Install the telephones. Refer to “Installing telephones and peripherals”...

148 Chapter 9 Connecting the cables N0060612 N0060612 Wiring the FEM A fiber expansion module (FEM) allows you to upgrade from a Norstar system to a BCM system by reusing the Norstar MBMs. The MBMs connect to the FEM using the same fiber cable that connected them to the Norstar fiber expansion card....

Chapter 9 Connecting the cables 149 BCM200/400 4.0 Installation and Maintenance Guide Table 50 compares the designated extension numbers on the Norstar and on the BCM systems. Setting DNs and port numbers The MBM, based on the switch settings, defines which DNs and port numbers can be populated with...

150 Chapter 9 Connecting the cables N0060612 N0060612 MBM combinations This section describes some combinations of trunk and station MBMs to demonstrate how to fit the MBMs into the DS30 resources. These configurations are meant to help demonstrate how your system can be configured using the informa...

Chapter 9 Connecting the cables 151 BCM200/400 4.0 Installation and Maintenance Guide Combining CTMs/GATMs and 4x16s The 4x16 combination MBM is a combination of a CTM4 and a DSM16. A maximum of four CTM4s/GATM4s can fit into a DS30 bus when each is given a different offset. Therefore, you can combi...

Chapter 9 Connecting the cables 153 BCM200/400 4.0 Installation and Maintenance Guide Table 54 demonstrates either a double-density system. DECT combinations This section describes a system containing a DECT MBM, three BRIM MBMs, and two DSM 32s. This configuration uses all the DS30 channels, with t...

154 Chapter 9 Connecting the cables N0060612 N0060612 Changing configurations Here are some points to consider when changing modules in existing or new BCM systems: • Trunk and analog station MBMs cannot share a DS30 bus. • MBMs that require more than one DS30 bus automatically assign the next bus i...

Chapter 9 Connecting the cables 155 BCM200/400 4.0 Installation and Maintenance Guide • The goal is to have a balanced mix of trunk and station MBMs. • Write the DIP switch settings for each module in a place that is handy to reference when you decide to change or add MBMs. • If you update your Nors...

156 Chapter 9 Connecting the cables N0060612 N0060612 Connecting the cards The data networking hardware (MSC) is installed in the BCM main unit at the factory. All systems have dual embedded Ethernet interfaces. Some models come with an embedded V.92 modem. WAN cards and modems are ordered separatel...

Chapter 9 Connecting the cables 157 BCM200/400 4.0 Installation and Maintenance Guide To connect the BCM system to the WAN 1 Ensure the system is powered up before connecting this cable. 2 Do one of the following: • To connect the WAN card using the RJ-48C connector, insert the wide area network (WA...

158 Chapter 9 Connecting the cables N0060612 N0060612 Table 59 shows the wire connections for a V.35 adapter cable. 3 Receive Data A 3 16 Receive Data B 16 4 Request to Send A 4 17 Receive Clock A 17 5 Clear to Send A 5 18 18 6 Data Set Ready A 6 19 Request To Send B 19 7 Signal Ground 7 20 Data Ter...

Chapter 9 Connecting the cables 159 BCM200/400 4.0 Installation and Maintenance Guide Table 60 shows the wire connections for a DB15 X.21 adapter cable. Installing the cards Refer to “Replacing data cards and processing hardware” on page 299 for the removal and installation process for these cards. ...

161 BCM200/400 4.0 Installation and Maintenance Guide Chapter 10 Installing telephones and peripherals This section describes how to install telephones and peripherals. You can add telephones and peripherals before or after you initialize your system. Telephone configuration is determined by which s...

162 Chapter 10 Installing telephones and peripherals N0060612 N0060612 Refer to Chapter 11, “Installing the analog terminal adapter,” on page 167 for the requirements and procedure for installing the device. Central Answering Position (CAP/eCAP) A Central Answering Position (CAP) provides additional...

Chapter 10 Installing telephones and peripherals 165 BCM200/400 4.0 Installation and Maintenance Guide Installing an emergency telephone You can use the emergency telephone to make calls when there is no power to the BCM system. To install an emergency telephone on the BCM system, connect a single l...

166 Chapter 10 Installing telephones and peripherals N0060612 N0060612 T7406 cordless telephones use the DNs for the ports on the station module that is connected to the base station. They are digital sets and use M7310/T7316 as an operational model. Moving telephones You can move a BCM digital tele...

167 BCM200/400 4.0 Installation and Maintenance Guide Chapter 11 Installing the analog terminal adapter This section provides installation instructions for the analog terminal adapter 2 (ATA2) or ATA. The ATA2 connects a standard analog voice device or data communication device to the BCM system thr...

168 Chapter 11 Installing the analog terminal adapter N0060612 N0060612 Figure 80 Analog telephone installation overview Analog data device The ATA2 connects a standard analog data device, such as a fax or modem, to the BCM system. Figure 81 shows an installation overview for connecting a data commu...

Chapter 11 Installing the analog terminal adapter 169 BCM200/400 4.0 Installation and Maintenance Guide Figure 82 ATA2 top view Figure 83 shows the pin-outs for the connection cables. Figure 83 ATA2 pin-outs To connect the ATA2 1 Connect one end of a line cord to the ATA2 terminal jack. 2 Connect th...

170 Chapter 11 Installing the analog terminal adapter N0060612 N0060612 To mount the ATA2 on a wall 1 When using 0.5 mm wire (24 AWG), select a location within 800 m (2600 ft.) of the BCM main unit. 2 Allow 12.5 cm (5 in.) clearance for the line jack, terminal jack, and power supply connector. 3 Scr...

Chapter 11 Installing the analog terminal adapter 171 BCM200/400 4.0 Installation and Maintenance Guide Figure 85 Insertion loss from the CO to the analog telephone Measure the total insertion loss between the CO and analog device by using standard dial-up test lines with a transmission test set (fo...

172 Chapter 11 Installing the analog terminal adapter N0060612 N0060612 • Replace the analog telephone with the test set. • Use TRANSMIT/600 OHM/HOLD mode on the test set. 3 Make sure the test set connects in parallel to the service line before removing the analog telephone or the line drops. 4 Remo...

173 BCM200/400 4.0 Installation and Maintenance Guide Chapter 12 Installing optional telephony equipment Use the procedures described in this chapter to connect the optional ringer, page, and music telephony equipment to the media services card (MSC) connectors. Locate and use the MSC connectors on ...

174 Chapter 12 Installing optional telephony equipment N0060612 N0060612 Activating auxiliary ringer programming You can activate the auxiliary ringer by setting auxiliary ring for specific external lines and BCM telephones. Connecting the external paging system You can connect a customer-supplied e...

Chapter 12 Installing optional telephony equipment 175 BCM200/400 4.0 Installation and Maintenance Guide Figure 88 Page relay jack 4 Select the appropriate option for your system: • If you are adding more auxiliary equipment, proceed to “Connecting an external music source” on page 175 . • If you ar...

176 Chapter 12 Installing optional telephony equipment N0060612 N0060612 To connect an external music source 1 Connect the miniature jack of the music source output to the music-on-hold input on the MSC. Refer to Figure 89 . Figure 89 Music-on-hold jack 2 Adjust the volume of the music source to an ...

Chapter 13 Initializing the system 177 BCM200/400 4.0 Installation and Maintenance Guide Chapter 13 Initializing the system After you start the BCM system, you are ready to set the initial configuration parameters. The initial configuration defines your BCM system to the network. It also gives the s...

178 Chapter 13 Initializing the system N0060612 N0060612 If you must change the IP address (due to a conflict with your network), connect to the BCM system using an Ethernet crossover cable (see “Using the Ethernet crossover cable” on page 178 ), through the serial port (see “Connecting through the ...

Chapter 13 Initializing the system 179 BCM200/400 4.0 Installation and Maintenance Guide 4 Start the computer. To configure your computer 1 From the Start menu, choose Settings then choose Control Panel . 2 Double-click the Network icon. 3 Select your TCP/IP adapter, and then click the Properties bu...

180 Chapter 13 Initializing the system N0060612 N0060612 Null modem cable setup Table 63 and Figure 91 show the correct wiring for the BCM serial port of the null modem cable. Figure 91 Serial pinout Transmission parameters: • 9600 bits per second • 8 data bits • no parity • 1 stop bit • hardware fl...

Chapter 13 Initializing the system 181 BCM200/400 4.0 Installation and Maintenance Guide a If using a terminal emulation program (Hyperterminal), attach a configuration computer to the BCM main unit serial port (recommended method). b If you are accessing the BCM main unit through your local area ne...

182 Chapter 13 Initializing the system N0060612 N0060612 To generate a keycode through the Nortel Keycode Retrieval System (KRS), you require: • Username and password for the KRS (http://www.nortel.com/servsup/krs) • BCM 4.0 feature authorization code for each feature • BCM 4.0 system ID You can app...

Chapter 14 Configuring the BCM system 183 BCM200/400 4.0 Installation and Maintenance Guide Chapter 14 Configuring the BCM system This section provides information on configuring the basic BCM parameters. You can configure more advanced parameters using Element Manager or Telset Administration after...

184 Chapter 14 Configuring the BCM system N0060612 N0060612 Initial parameters overview The initial parameters are the required parameters that can be configured using Telset Administration, Element Manager, or the Startup Profile. See Table 64 for a list of the initial parameters. Table 64 Initial ...

Chapter 14 Configuring the BCM system 185 BCM200/400 4.0 Installation and Maintenance Guide Startup parameters overview The startup parameters are the remaining required parameters that cannot be configured using Telset Administration. These parameters must be configured using Element Manager or the...

188 Chapter 15 Using Telset Administration to set the basic parameters N0060612 N0060612 Configuring the initial parameters Use the following procedures to configure the initial parameters for the BCM using Telset Administration: • “To enter the keycodes” • “To configure the IP address” • “To config...

Chapter 15 Using Telset Administration to set the basic parameters 189 BCM200/400 4.0 Installation and Maintenance Guide 4 Press OK . 5 Press CHNGE to modify the IP settings. The display screen shows if DHCP is enabled or disabled. 6 Do one of the following: a If DHCP is currently enabled: • Press D...

190 Chapter 15 Using Telset Administration to set the basic parameters N0060612 N0060612 To select the telephony startup template and start DN You set the template and start DN using Feature **STARTUP from a two-line display telephone. Refer to the BCM 4.0 Telset Administration Guide for information...

Chapter 15 Using Telset Administration to set the basic parameters 191 BCM200/400 4.0 Installation and Maintenance Guide 12 Press CHNGE to change the password for the selected account. 13 Enter the new password for the account. 14 Enter the new password again to confirm it. Refer to “To create user ...

Chapter 16 Using Element Manager to set the basic parameters 193 BCM200/400 4.0 Installation and Maintenance Guide Chapter 16 Using Element Manager to set the basic parameters The Element Manager application provides a computer-based client interface that can connect to devices over an IP network an...

194 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612 Prerequisites BCM Element Manager has the following system requirements: • Windows: Windows 98SE, Windows 2000, Windows XP • RAM: minimum 256 MB, recommended 512 MB • free space: 150 MB • BCM Element Manager access is...

Chapter 16 Using Element Manager to set the basic parameters 195 BCM200/400 4.0 Installation and Maintenance Guide To connect to the BCM system 1 Open BCM Element Manager. 2 From the Network menu, select New Network Element , and then select Business Communications Manager . 3 Enter the BCM system I...

196 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612 To configure the LAN IP address 1 From the Configuration tab, click the Resources folder to expand it. 2 Select Network Interfaces . 3 Select the Interfaces tab. It is normally selected by default. 4 Select the LAN in...

Chapter 16 Using Element Manager to set the basic parameters 197 BCM200/400 4.0 Installation and Maintenance Guide To configure the startup template for telephony services 1 From the Administration tab, click the Utilities folder to expand it. 2 Select Reset . 3 Click Cold Reset Telephony Services ....

198 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612 5 Click Install . Configuring the startup parameters Use the following procedures to configure the startup parameters for the BCM system using Element Manager: • “To enter a name for your system” • “To configure the d...

Chapter 16 Using Element Manager to set the basic parameters 199 BCM200/400 4.0 Installation and Maintenance Guide 3 Configure the Date and Time attributes (see Table 69 ). To configure DHCP server settings 1 From the Configuration tab, click the Data Services folder to expand it. 2 Select DHCP Serv...

200 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612 8 Click the IP Terminal DHCP Options tab. 9 Configure the DHCP server attributes (see Table 71 ). To configure IP Phones 1 From the Configuration tab, click the Resources folder to expand it. 2 Select Telephony Resour...

Chapter 16 Using Element Manager to set the basic parameters 201 BCM200/400 4.0 Installation and Maintenance Guide 4 Configure the IP Terminal Global Settings attributes (see Table 72 ). You can configure other attributes on the IP Terminal Global Settings tab depending on the requirements for your ...

202 Chapter 16 Using Element Manager to set the basic parameters N0060612 N0060612 5 Configure the attributes for Modify SNMP Settings (see Table 73 ). 6 Click Ok . To configure SNMP community strings 1 From the Configuration tab, click the Administrator Access folder to expand it. 2 Select SNMP fro...

Chapter 16 Using Element Manager to set the basic parameters 203 BCM200/400 4.0 Installation and Maintenance Guide To create user accounts 1 From the Configuration tab, click the Administrator Access folder to expand it. 2 Select Accounts and Privileges from the Administrator Access folder. 3 Select...

Chapter 17 Using the Startup Profile to configure parameters 205 BCM200/400 4.0 Installation and Maintenance Guide Chapter 17 Using the Startup Profile to configure parameters The Startup Profile tool enables an experienced administrator to customize a template with common BCM parameters. This templ...

206 Chapter 17 Using the Startup Profile to configure parameters N0060612 N0060612 Refer to the following sections for information on setting the initial parameters on the BCM system: • “Startup Profile requirements” • “Configuring basic parameters” on page 207 Startup Profile requirements To use th...

Chapter 17 Using the Startup Profile to configure parameters 207 BCM200/400 4.0 Installation and Maintenance Guide 5 Click Download Startup Profile Template on the right side of the screen, and follow the instructions to download. Configuring basic parameters To customize a Startup Profile for your ...

208 Chapter 17 Using the Startup Profile to configure parameters N0060612 N0060612 6 Enter the remaining information into the Startup Profile editor that you want loaded onto the BCM main unit. The Startup Profile editor contains explanations of the various parameters. Click the cell where you want ...

Chapter 17 Using the Startup Profile to configure parameters 209 BCM200/400 4.0 Installation and Maintenance Guide The Startup Profile is now loaded on your BCM system. Startup Profile times and LED sequence Table 76 provides details about the BCM system boot times and LED sequence using the Startup...

Chapter 18 Completing the initial installation (optional) 211 BCM200/400 4.0 Installation and Maintenance Guide Chapter 18 Completing the initial installation (optional) This section provides information on completing the initial installation of your BCM system. These options are described for infor...

212 Chapter 18 Completing the initial installation (optional) N0060612 N0060612 After the basic configuration is completed, you can further customize your system by using the following configuration options: • “Configuring the media bay module” • “Configuring modem settings” on page 213 • “Checking ...

Chapter 18 Completing the initial installation (optional) 213 BCM200/400 4.0 Installation and Maintenance Guide 6 Select the type of MBM that you installed in that location. 7 Click Enable . 8 Repeat steps 4 to 7 to enable each MBM in your system. You can set other parameters for the MBMs depending ...

214 Chapter 18 Completing the initial installation (optional) N0060612 N0060612 Performing a backup You can perform a backup of your BCM system at regular intervals, including after initial installation. This ensures that you have a copy of your system data available to restore the system, if needed...

215 BCM200/400 4.0 Installation and Maintenance Guide Chapter 19 System monitoring and troubleshooting This chapter describes monitoring and troubleshooting options to determine the operational status of, or cause of malfunctions in, the BCM hardware. This section describes the following troubleshoo...

216 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 System status display LEDs The LEDs on the BCM base function tray are part of the system status display (SSD) board. Figure 99 shows an interior view of the base function tray and the SSD board location. Figure 99 SSD board conne...

Chapter 19 System monitoring and troubleshooting 217 BCM200/400 4.0 Installation and Maintenance Guide Figure 100 LED locations on the face of the base function tray Monitoring media bay module LEDs The BCM MBMs are working when both the Power and Status LEDs on the modules are on and are not blinki...

218 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 All modules have power and status LEDs, as described in Table 77 . When the modules are working properly, these LEDs are both solid green. Some types of modules also have LEDs beside the jacks or for data indicators. Refer to the...

Chapter 19 System monitoring and troubleshooting 219 BCM200/400 4.0 Installation and Maintenance Guide To monitor hard disk status 1 Open Element Manager. 2 From the Administration tab, click System Status , and then click LED Status . The LED Status screen appears (see Figure 101 ). Figure 101 LED ...

220 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 To determine RAID status 1 Examine the Primary and Mirror LEDs on the BCM400 advanced function tray faceplate. Alternatively, examine the hard disk cover access panel on the rear of the BCM200. Use Table 78 to interpret the opera...

Chapter 19 System monitoring and troubleshooting 221 BCM200/400 4.0 Installation and Maintenance Guide RAID disk mirroring The RAID configuration (RAID 1) uses two hard disks. One disk is called the primary master hard disk and the other is called the mirror master hard disk. Disk mirroring is the p...

222 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 • If you replace a RAID hard disk on site, the BCM system status monitor service automatically detects the presence of a RAID device. The system copies the data from the programmed disk to the blank replacement disk. In this case...

Chapter 19 System monitoring and troubleshooting 223 BCM200/400 4.0 Installation and Maintenance Guide 3 In the Settings area, ensure the following fields display the default values as shown (see Table 80 ): a Operation Mode = Mirror Mode b Beep on drive failure = Every 30 seconds (you can configure...

224 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 Monitoring RAID disk mirror operational status using Element Manager Use this procedure to monitor the primary master and mirror master hard disk activity on systems equipped with a RAID configuration. Use Element Manager in this...

Chapter 19 System monitoring and troubleshooting 225 BCM200/400 4.0 Installation and Maintenance Guide Accessing the RAID status report using Element Manager Use the procedure in this section to display a status report that summarizes primary master and mirror master hard disk installation and opera...

226 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 Monitor disk mirroring progress in tandem with the RAID LED status indicators. To monitor disk mirroring 1 Open Element Manager after system boot-up is complete. 2 From the Administration tab, click System Status , and then click...

Chapter 19 System monitoring and troubleshooting 227 BCM200/400 4.0 Installation and Maintenance Guide To troubleshoot the emergency telephone connected to a CTM 1 Check that the system has a CTM installed. 2 Check that there is no dial tone at the emergency telephone. 3 Replace the CTM. ATA2 does n...

228 Chapter 19 System monitoring and troubleshooting N0060612 N0060612 To check for trunk line dial tone to the ATA 2 1 Disconnect the ATA2 external line from the BCM system and connect the data device directly to this external line. 2 Make a call. 3 If the problem continues, the device or the exter...

Chapter 20 Preparing hardware for maintenance or upgrades 229 BCM200/400 4.0 Installation and Maintenance Guide Chapter 20 Preparing hardware for maintenance or upgrades This chapter describes how to prepare the BCM system for maintenance activities. The following primary topics are covered in this ...

230 Chapter 20 Preparing hardware for maintenance or upgrades N0060612 N0060612 Figure 104 provides an overview of the process for preparing the BCM system hardware for maintenance or upgrade procedures. Figure 104 Prepare for maintenance overview Warning: Maintain a current backup of your system Wh...

Chapter 20 Preparing hardware for maintenance or upgrades 231 BCM200/400 4.0 Installation and Maintenance Guide Special tools Before you replace the components, ensure you have the following equipment: • Phillips screwdriver #2, with a blade 3.5 in. long • 3/16 inch slot screwdriver • antistatic wri...

232 Chapter 20 Preparing hardware for maintenance or upgrades N0060612 N0060612 To shut down the system hardware 1 Remove the DS256 cables from the front of the BCM main unit and, if present, the expansion unit. This includes the data connections on the MSC. Mark the cables to ensure correct reconne...

Chapter 20 Preparing hardware for maintenance or upgrades 233 BCM200/400 4.0 Installation and Maintenance Guide 8 Replace all the connectors to the front of the units. The reboot can take several minutes to complete. Base function tray maintenance procedures The base function tray contains the core ...

234 Chapter 20 Preparing hardware for maintenance or upgrades N0060612 N0060612 Figure 105 Base function tray replacement overview Removing the base function tray This procedure describes how to remove the base function tray to perform maintenance or replacement activities. Warning: Protect the hard...

Chapter 20 Preparing hardware for maintenance or upgrades 235 BCM200/400 4.0 Installation and Maintenance Guide To remove the base function tray 1 Shut down the system (see “Performing a system shutdown” on page 231 ). 2 Disconnect the BCM system from the AC power outlet. 3 Disconnect any connectors...

236 Chapter 20 Preparing hardware for maintenance or upgrades N0060612 N0060612 To install the base function tray 1 Disconnect the BCM system from the AC power outlet. 2 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface. 3 Move the base function tray l...

Chapter 20 Preparing hardware for maintenance or upgrades 237 BCM200/400 4.0 Installation and Maintenance Guide Figure 107 Install the base function tray 11 Insert all connectors in the correct locations on the base function tray face. 12 Restore the BCM system to operation. See “Restarting the syst...

238 Chapter 20 Preparing hardware for maintenance or upgrades N0060612 N0060612 3 Disconnect any connectors from the front of the base function tray. 4 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface. 5 Remove the base function tray latch screws and ...

Chapter 20 Preparing hardware for maintenance or upgrades 239 BCM200/400 4.0 Installation and Maintenance Guide 1 Disconnect the BCM system from the AC power outlet. 2 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface. 3 Remove the base function tray l...

240 Chapter 20 Preparing hardware for maintenance or upgrades N0060612 N0060612 Figure 110 Advanced function tray For information on how to replace the hard disk, refer to “Removing a hard disk cage from a BCM400 advanced function tray” on page 260 . Use the flowchart shown in Figure 111 as a summar...

Chapter 20 Preparing hardware for maintenance or upgrades 241 BCM200/400 4.0 Installation and Maintenance Guide Figure 111 Advanced function tray replacement overview To remove the advanced function tray 1 Shut down the system (see “Performing a system shutdown” on page 231 ). 2 Disconnect the BCM s...

242 Chapter 20 Preparing hardware for maintenance or upgrades N0060612 N0060612 7 Grasp the advanced function tray latches and partially remove the unit from the main unit. Do not exert force on the hard disk power cables and connectors. 8 Disconnect hard disk power cable connectors. 9 Disconnect th...

Chapter 20 Preparing hardware for maintenance or upgrades 243 BCM200/400 4.0 Installation and Maintenance Guide To install the advanced function tray 1 Disconnect the BCM system from the AC power outlet. 2 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surf...

244 Chapter 20 Preparing hardware for maintenance or upgrades N0060612 N0060612 Figure 113 Install the advanced function tray Removing and installing the main unit top cover Use the procedures in this section to either remove or install the top cover of the main unit. You must remove the top cover t...

Chapter 20 Preparing hardware for maintenance or upgrades 245 BCM200/400 4.0 Installation and Maintenance Guide To remove the main unit top cover 1 Shut down the system (see “Performing a system shutdown” on page 231 ). 2 Disconnect the BCM system from the AC power outlet. 3 If required, remove the ...

246 Chapter 20 Preparing hardware for maintenance or upgrades N0060612 N0060612 Figure 115 Remove the BCM400 top cover Installing the main unit top cover Use this procedure to install the top of the main unit cover. This procedure assumes that maintenance or installation activities are complete and ...

248 Chapter 20 Preparing hardware for maintenance or upgrades N0060612 N0060612 Figure 117 Install the BCM400 top cover Using the backup and restore utility The backup and restore utility (BRU) provides a means to preserve the integrity of your BCM system operating system software and configuration ...

Chapter 21 Replacing a media bay module 249 BCM200/400 4.0 Installation and Maintenance Guide Chapter 21 Replacing a media bay module This chapter describes the procedure for replacing a media bay module (MBM). Figure 118 provides an overview of the process for replacing MBMs. Figure 118 Overview of...

250 Chapter 21 Replacing a media bay module N0060612 N0060612 Removing an MBM Use the procedures is this section to remove one or more MBMs from a BCM main unit or expansion unit. To remove an MBM 1 Power down the BCM system (see “Performing a system shutdown” on page 231 ). 2 Remove any cabling fro...

252 Chapter 21 Replacing a media bay module N0060612 N0060612 Installing an MBM After removing the old MBM, follow the steps in this section to install the new MBM. To install an MBM 1 Set the DIP switches on the new MBM to match the settings of the old MBM. 2 Refer to “Installing an MBM” on page 13...

Chapter 22 Replacing the hard disk 253 BCM200/400 4.0 Installation and Maintenance Guide Chapter 22 Replacing the hard disk This chapter describes how to replace the hard disks and hard disk cage assembly in the main unit. The replacement procedures describe both the standard and RAID hard disk conf...

254 Chapter 22 Replacing the hard disk N0060612 N0060612 Figure 122 provides an overview of the hard disk replacement process. Figure 122 Hard disk replacement overview Note: Maintain a current backup of your system When you replace the hard disk, you need to restore the BCM system programming from ...

Chapter 22 Replacing the hard disk 255 BCM200/400 4.0 Installation and Maintenance Guide Installing a RAID system Use this procedure to upgrade an existing standard BCM200 or BCM400 single disk configuration to a RAID configuration. To install a RAID system 1 Obtain the correct RAID field redundancy...

256 Chapter 22 Replacing the hard disk N0060612 N0060612 Note: If this is the first time installation of the RAID upgrade, both Primary and Mirror status LEDs are green.

Chapter 22 Replacing the hard disk 257 BCM200/400 4.0 Installation and Maintenance Guide Replacing a RAID configuration hard disk Use this procedure to replace a faulty disk in an existing RAID configuration. To replace a RAID configuration hard disk 1 If you still have access to Element Manager, mo...

258 Chapter 22 Replacing the hard disk N0060612 N0060612 Removing a hard disk cage Use the procedures in this section to remove a hard disk cage from either the BCM200 or BCM400 system. When a hard disk causes problems or fails, remove the hard disk cage from the BCM200 main unit or the BCM400 main ...

Chapter 22 Replacing the hard disk 259 BCM200/400 4.0 Installation and Maintenance Guide To remove a hard disk cage from a BCM200 main unit 1 Shut down the system (see “Performing a system shutdown” on page 231 ). 2 Disconnect the BCM system from the AC power source. 3 Attach one end of the groundin...

260 Chapter 22 Replacing the hard disk N0060612 N0060612 Removing a hard disk cage from a BCM400 advanced function tray Use this procedure to remove the BCM400 standard or RAID configuration hard disk cage from the BCM400 advanced function tray. See also “Replacing a hard disk in the hard disk cage”...

Chapter 22 Replacing the hard disk 261 BCM200/400 4.0 Installation and Maintenance Guide Figure 124 Detach the hard disk cage from the BCM400 advanced function tray chassis 11 Remove the hard disk cage from the BCM400 advanced function tray chassis. Place the hard disk cage on a flat, clean and stat...

262 Chapter 22 Replacing the hard disk N0060612 N0060612 Installing a hard disk cage in a BCM200 main unit Use this procedure to install the standard or RAID configuration hard disk cage into the BCM200 main unit. To install a hard disk cage 1 Disconnect the BCM system from the AC power outlet. 2 At...

Chapter 22 Replacing the hard disk 263 BCM200/400 4.0 Installation and Maintenance Guide Figure 125 Insert the hard disk cage into the BCM200 main unit 7 Replace the cover (if applicable) and access panel. 8 Restore the BCM system to operation. Refer to “Restarting the system after maintenance” on p...

Chapter 22 Replacing the hard disk 265 BCM200/400 4.0 Installation and Maintenance Guide 9 Restore the BCM system to operation. Refer to “Restarting the system after maintenance” on page 232 . 10 If you installed a new programmed hard disk in a standard configuration (for RAID configuration, skip to...

266 Chapter 22 Replacing the hard disk N0060612 N0060612 To remove a hard disk from a standard configuration hard disk cage 1 Remove the standard hard disk cage from the main unit (see “Removing a hard disk cage” on page 258 ). 2 Unscrew the hard disk retainer screws from both sides of the standard ...

Chapter 22 Replacing the hard disk 267 BCM200/400 4.0 Installation and Maintenance Guide To remove a primary hard disk from a RAID hard disk cage 1 Remove the RAID hard disk cage from the main unit (see “Removing a hard disk cage” on page 258 ). 2 Disconnect the hard disk IDE connector from the prim...

268 Chapter 22 Replacing the hard disk N0060612 N0060612 To remove a mirror hard disk from a RAID hard disk cage 1 Remove the RAID hard disk cage from the main unit (or advanced function tray) (see “Removing a hard disk cage” on page 258 ). 2 Disconnect the hard disk IDE connectors from the mirror h...

Chapter 22 Replacing the hard disk 269 BCM200/400 4.0 Installation and Maintenance Guide To install a hard disk into a standard configuration hard disk cage 1 Position the hard disk into the bottom position of the hard disk cage. 2 Align the hard disk and hard disk cage retaining screw holes. Fasten...

270 Chapter 22 Replacing the hard disk N0060612 N0060612 Nortel recommends that you replace a failed primary hard disk to retain full redundancy. Replace the failed primary hard disk during a period of low call traffic. To install a primary hard disk into a RAID hard disk cage 1 Position the primary...

Chapter 22 Replacing the hard disk 271 BCM200/400 4.0 Installation and Maintenance Guide Figure 131 Install a primary hard disk into the RAID hard disk cage Installing a mirror hard disk into a RAID hard disk cage Use this procedure to install the mirror hard disk into the RAID hard disk cage for th...

272 Chapter 22 Replacing the hard disk N0060612 N0060612 To install a mirror hard disk into a RAID hard disk cage 1 Install the mirror hard disk into the bottom position of the RAID hard disk cage. 2 Align the hard disk and hard disk cage retaining screw holes. Fasten the hard disk cage retainer scr...

Chapter 22 Replacing the hard disk 273 BCM200/400 4.0 Installation and Maintenance Guide Initializing the hard disk in a single-disk configuration The BCM system is normally initialized prior to shipment. If you replace the hard disk in a standard single-disk system, the BCM system initializes the h...

Chapter 23 Replacing or upgrading a power supply 275 BCM200/400 4.0 Installation and Maintenance Guide Chapter 23 Replacing or upgrading a power supply The BCM200 uses a standard power supply. The BCM400 and expansion units use either a standard or redundant power supply. This chapter describes the ...

276 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 Figure 133 Standard power supply replacement overview Removing a BCM200 power supply If the standard power supply fails, the system is down. Use this procedure to remove the standard power supply from a BCM200 main unit. To remov...

Chapter 23 Replacing or upgrading a power supply 277 BCM200/400 4.0 Installation and Maintenance Guide 6 Disconnect all cables from the I/O card. 7 Partially remove the base function tray (see “Removing the base function tray” on page 234 ). 8 Remove the screws that secure the MSC guide bracket to t...

278 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 11 Remove the four power supply chassis screws from the back of the main unit (see Figure 136 ). Place the screws in a safe location. Figure 136 Remove the BCM200 power supply screws 12 Separate the power supply cable from the ha...

Chapter 23 Replacing or upgrading a power supply 279 BCM200/400 4.0 Installation and Maintenance Guide 3 Secure the power supply to the main unit. Align the power supply mounting holes with the holes in the main unit. Install the screws at the rear of the main unit (see Figure 137 ). Do not over-tig...

280 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 Figure 138 Power and hard disk cable routing 5 Install the I/O card (see Figure 139 ). The I/O card installs on top of the power supply and IDE cables. Ensure the cables maintain their position as shown in the previous step. Figu...

282 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 10 Loop the cables together and tie-wrap to the side of the power supply to remove P1, P9, P3, P7/8 excess cable length. Fold the cables to the rear of the main unit and secure with a tie-wrap. Ensure the cables are tied far enou...

Chapter 23 Replacing or upgrading a power supply 283 BCM200/400 4.0 Installation and Maintenance Guide To remove a BCM400 standard power supply 1 Set up the BCM400 for maintenance (see “Performing a system shutdown” on page 231 ). 2 Disconnect all cables from the front of the base function tray. 3 D...

284 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 11 Unfasten the exterior and interior power supply support bracket mounting screws (see Figure 143 ). Place the screws in a safe location. 12 Remove the power supply and support bracket out and away from the BCM400 main unit. Fig...

Chapter 23 Replacing or upgrading a power supply 285 BCM200/400 4.0 Installation and Maintenance Guide 5 Secure the power cables to the power supply support bracket with the tie-wrap inserted in step 2 (see Figure 144 ). Figure 144 Fasten the power supply support bracket cables 6 Insert the standard...

286 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 9 Align the mounting holes in the power supply with the chassis holes at the rear of the main unit. Fasten the power supply mounting screws to the main unit (see Figure 146 ). Figure 146 Fasten the standard power supply to the ma...

Chapter 23 Replacing or upgrading a power supply 287 BCM200/400 4.0 Installation and Maintenance Guide • “Removing the PSU status connector jumper” on page 287 • “Installing a redundant power supply cage (BCM400 only)” on page 288 • “Removing a BCM400 redundant power supply cage” on page 293 • “Inst...

288 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 To remove the PSU status connector jumper 1 Shut down the system (see “Performing a system shutdown” on page 231 ). 2 Disconnect the BCM400 system from the AC power outlet. 3 Remove the main unit top cover. Refer to “Removing the...

Chapter 23 Replacing or upgrading a power supply 289 BCM200/400 4.0 Installation and Maintenance Guide To install a redundant power supply cage (BCM400 only) 1 Shut down the system (see “Performing a system shutdown” on page 231 ). 2 Disconnect the BCM400 system from the AC power outlet. 3 Remove th...

290 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 Figure 150 Remove the power supply knockout bracket 7 Remove both power supply modules from the redundant power supply cage before you install the power supply in the main unit (see “Removing a power supply module” on page 297 )....

Chapter 23 Replacing or upgrading a power supply 291 BCM200/400 4.0 Installation and Maintenance Guide 13 Position the redundant power supply cage in the main unit. Make sure the power supply module tray opening faces the rear of the main unit. 14 Align the mounting holes in the redundant power supp...

292 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 Figure 153 Install a new cable clamp 18 Run the power supply, auxiliary, and IDE cables to the hard disk. Secure these cables in the new cable clamp. 19 Connect cable runs P2 and P3 to the media bay backplane (see Figure 153 ) as...

Chapter 23 Replacing or upgrading a power supply 293 BCM200/400 4.0 Installation and Maintenance Guide Figure 154 Install a cable grommet 20 Install the main unit top cover. See “Installing the main unit top cover” on page 246 . Removing a BCM400 redundant power supply cage Use this procedure to rem...

294 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 8 Disconnect the power supply cables from the I/O card, media bay backplane, and hard disk. 9 Unfasten the cable clamp that holds the power and IDE cables in place. The cable clamp is located under the top cover of the platform b...

Chapter 23 Replacing or upgrading a power supply 295 BCM200/400 4.0 Installation and Maintenance Guide Figure 156 Remove the redundant power supply cage and support bracket 14 Cut the cable ties that hold the power cables to the power supply support bracket. Be careful not to cut or damage the cable...

296 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 3 Insert the power supply modules into the redundant power supply cage at the rear of the main unit. a Push on the power supply module until the face of the module is flush with the casing. You hear a click when the power supply ...

Chapter 23 Replacing or upgrading a power supply 297 BCM200/400 4.0 Installation and Maintenance Guide The BCM400 system starts up when you connect the AC power cord. If the system does not start and the red Power LED is on, you may need to press the reset button on the base function tray panel to s...

298 Chapter 23 Replacing or upgrading a power supply N0060612 N0060612 • If you are installing the redundant power supply for the first time, remove both power supply modules from the redundant power supply cage. Remove the power supply modules before you install the power supply in the platform bas...

299 BCM200/400 4.0 Installation and Maintenance Guide Chapter 24 Replacing data cards and processing hardware This section describes how to replace data cards and processing hardware components and provides the following topics: • “Replacing cards” on page 299 • “Replacing the processor expansion ca...

300 Chapter 24 Replacing data cards and processing hardware N0060612 N0060612 • “To remove a DIMM card” on page 317 • “To install a DIMM card” on page 318 • “To remove the clock/calendar battery” on page 319 • “To install a new clock/calendar battery” on page 321 Figure 160 shows an interior view of...

Chapter 24 Replacing data cards and processing hardware 301 BCM200/400 4.0 Installation and Maintenance Guide Figure 161 Card replacement overview To remove the WAN card 1 Shut down the system (see “Performing a system shutdown” on page 231 ). 2 Disconnect the BCM system from the AC power outlet. 3 ...

302 Chapter 24 Replacing data cards and processing hardware N0060612 N0060612 6 Partially remove the base function tray from the main unit. Ensure you do not pinch, stretch, or damage any cables. If required, remove the base function tray completely from the main unit (see “Removing the base functio...

Chapter 24 Replacing data cards and processing hardware 303 BCM200/400 4.0 Installation and Maintenance Guide To install a replacement WAN card 1 Disconnect the BCM system from the AC power outlet. 2 Partially remove the base function tray from the main unit. If required, remove the base function tr...

304 Chapter 24 Replacing data cards and processing hardware N0060612 N0060612 The BCM system automatically initializes the new WAN card. You can configure the WAN card to meet the needs of your system (in Element Manager: Configuration > Resources > Network Interfaces ). To remove the media se...

Chapter 24 Replacing data cards and processing hardware 305 BCM200/400 4.0 Installation and Maintenance Guide Figure 164 MSC mounting screws 13 Use both hands to carefully hold the card along the side edges. Push the card away from the PCI riser card connector to disconnect the MSC. 14 Remove the MS...

306 Chapter 24 Replacing data cards and processing hardware N0060612 N0060612 To install the media services card (MSC) 1 Disconnect the BCM system from the wall power outlet. 2 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface. 3 Install the processor ...

Chapter 24 Replacing data cards and processing hardware 307 BCM200/400 4.0 Installation and Maintenance Guide 15 Ensure the Status LED on the BCM main unit is solid green. 16 Access the BCM system (see “Initializing the system” on page 177 ). 17 For a new MSC only: Upload the core software to the MS...

308 Chapter 24 Replacing data cards and processing hardware N0060612 N0060612 11 Remove the PCI cover plate from the base function tray (see Figure 162 on page 302 ). Place the PCI cover plate in a safe location. 12 Remove the WAN card if applicable (see “To remove the WAN card” on page 301 ). 13 Re...

Chapter 24 Replacing data cards and processing hardware 309 BCM200/400 4.0 Installation and Maintenance Guide 19 Unfasten the modem RJ-11 interface mounting screws. Place the screws in a safe location. 20 Remove the modem RJ-11 interface from the base function tray. 21 Carefully grasp the modem card...

310 Chapter 24 Replacing data cards and processing hardware N0060612 N0060612 Figure 167 Modem port label 7 If applicable, install the modem card guide pin on the main card. Ensure the modem card guide pin aligns with the correct opening on the main card (see Figure 168 ). Figure 168 Modem card guid...

Chapter 24 Replacing data cards and processing hardware 311 BCM200/400 4.0 Installation and Maintenance Guide 13 Install the MSC in the correct PCI riser card connector. See “To install the media services card (MSC)” on page 306 . 14 Install the two mounting screws that secure the MSC to the base fu...

Chapter 24 Replacing data cards and processing hardware 313 BCM200/400 4.0 Installation and Maintenance Guide To remove the processor expansion card (PEC) 1 Ensure you have a current data backup of your system (see “Using the backup and restore utility” on page 248 ). 2 Shut down the system (see “Pe...

314 Chapter 24 Replacing data cards and processing hardware N0060612 N0060612 Figure 170 Remove the processor expansion card (PEC III) Installing a processor expansion card (PEC) When you replace or add PECs, ensure you follow the directions for shutting down the system. Ensure you have a current da...

Chapter 24 Replacing data cards and processing hardware 315 BCM200/400 4.0 Installation and Maintenance Guide To install a PEC 1 Disconnect the BCM system from the AC power outlet. 2 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface. 3 Decide which slo...

316 Chapter 24 Replacing data cards and processing hardware N0060612 N0060612 The BCM system is equipped with 256 MB of random access memory (RAM). The memory resides on a dual in-line memory module (DIMM) on the main card. The main card contains space to add a second DIMM, or you can upgrade the ex...

Chapter 24 Replacing data cards and processing hardware 317 BCM200/400 4.0 Installation and Maintenance Guide To remove a DIMM card 1 Shut down the system (see “Performing a system shutdown” on page 231 ). 2 Disconnect the BCM system from the AC power outlet. 3 Disconnect any connectors from the fro...

318 Chapter 24 Replacing data cards and processing hardware N0060612 N0060612 To install a DIMM card 1 Position and correctly align the new DIMM (edge connectors first) into the connector. 2 Carefully and firmly press down on the top of the DIMM card with your thumbs. At the same time, use your inde...

Chapter 24 Replacing data cards and processing hardware 319 BCM200/400 4.0 Installation and Maintenance Guide The clock/calendar battery supplies the power required to keep the CMOS information current if there is a power failure. Figure 174 provides an overview of the process of replacing this comp...

320 Chapter 24 Replacing data cards and processing hardware N0060612 N0060612 5 Partially remove the base function tray from the main unit. Do not crimp, stretch, or damage the cables or connectors. 6 Remove the base function tray bezel. See “To remove the base function tray bezel” on page 237 . 7 R...

Chapter 24 Replacing data cards and processing hardware 321 BCM200/400 4.0 Installation and Maintenance Guide To install a new clock/calendar battery 1 Remove the old battery. See “To remove the clock/calendar battery” on page 319 . 2 Ensure you have the positive side of the battery facing up when y...

Chapter 25 Replacing or installing a cooling fan 323 BCM200/400 4.0 Installation and Maintenance Guide Chapter 25 Replacing or installing a cooling fan This chapter describes how to replace a cooling fan in the BCM200 and BCM400 main unit. This chapter also describes how to add a second fan to the B...

324 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 Figure 176 Cooling fan replacement overview Removing a BCM400 cooling fan Use this procedure to remove the cooling fans in a BCM400 standard or redundant feature option (RFO) configuration. The BCM400 standard main unit has one f...

Chapter 25 Replacing or installing a cooling fan 325 BCM200/400 4.0 Installation and Maintenance Guide Figure 177 Remove the BCM400 fan access panel 5 Disconnect the I/O card fan cables (see Figure 178 ). For the BCM400 RFO configuration, disconnect both fan cables from the I/O card. Figure 178 Disc...

326 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 Figure 179 Remove the snap rivets from the BCM400 fan access panel 7 Lift the fan away from the fan access panel and place it in a safe location. 8 Repeat steps 6 and 7 to remove the redundant fan on the BCM400 RFO configuration....

Chapter 25 Replacing or installing a cooling fan 327 BCM200/400 4.0 Installation and Maintenance Guide 2 Attach the fan to the fan access panel using the four plastic rivets. a Align the fan chassis mounting holes with the holes in the fan access panel (see Figure 180 ). Figure 180 Fan chassis mount...

328 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 Figure 182 Connect the fan cables to the I/O card 4 Mount the fan access panel to the main unit (see Figure 183 ): a Tip the top of the fan access panel toward you. b Insert the bottom lip of the fan access panel in the main unit...

Chapter 25 Replacing or installing a cooling fan 329 BCM200/400 4.0 Installation and Maintenance Guide 5 Restore the BCM system to operation. For details, refer to “Restarting the system after maintenance” on page 232 . The BCM system starts up when you connect the AC power cord. The start-up proces...

330 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 Figure 184 Disconnect the BCM200 fan cable from the I/O card 6 Remove the fan at the rear of the main unit (see Figure 185 ): a Remove the snap rivets that hold the fan to the main unit. The snap rivet has two parts: a center pin...

Chapter 25 Replacing or installing a cooling fan 331 BCM200/400 4.0 Installation and Maintenance Guide Installing the BCM200 cooling fan Use this procedure to install a cooling fan in a BCM200 main unit. To install a BCM200 cooling fan 1 Place the new fan in proper location in the BCM200 main unit. ...

332 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 7 Test the direction of the fan exhaust air flow to determine if the fan is correctly installed. a Hold a piece of paper or your hand close to the fan exhaust. A correctly installed fan blows air away from the main unit. b If the...

Chapter 25 Replacing or installing a cooling fan 333 BCM200/400 4.0 Installation and Maintenance Guide Figure 187 Fan screws location in expansion unit, 2.0 models. Figure 188 Fan screws location in expansion unit, 2.5 redundancy models. FAN Power supply Fan connector on hub board Screws attached to...

334 Chapter 25 Replacing or installing a cooling fan N0060612 N0060612 Installing an expansion unit fan To install an expansion unit fan 1 Place the fan in the expansion unit so that the label faces the back wall of the unit. 2 Align the screw holes in the fan with the screw holes in the expansion u...

Appendix A DTM wiring chart 335 BCM200/400 4.0 Installation and Maintenance Guide Appendix A DTM wiring chart The digital telephone line is connected to the digital trunk module (DTM) through the RJ-48C jack on the front of the media bay module (MBM) (see Figure 189 ). Figure 189 DTM RJ-48C port Tab...

Appendix B BRIM wiring chart 337 BCM200/400 4.0 Installation and Maintenance Guide Appendix B BRIM wiring chart The digital BRI ISDN lines are connected to the BRIM through the RJ-45 jacks on the front of the media bay module (MBM) (see Figure 190 ). You can connect up to four BRI ISDN lines to the ...

Appendix C GATM wiring chart 339 BCM200/400 4.0 Installation and Maintenance Guide Appendix C GATM wiring chart Analog telephone lines are connected to the GATM4 or GATM8 through the RJ-21 connector on the front of the media bay module (MBM) (see Figure 191 ). Figure 191 GATM RJ-21 connector Table 8...

340 Appendix C GATM wiring chart N0060612 N0060612 Table 88 lists the wiring details for the RJ-21 connector on the GATM8. Aux 50 Tip Violet-Slate 25 Ring Slate-Violet Note : The Aux port supports full data speeds. When the line is in use by an analog device, the icon is lit on the phone to indicate...

Appendix D 4x16 wiring charts 343 BCM200/400 4.0 Installation and Maintenance Guide Appendix D 4x16 wiring charts You can connect up to 4 analog telephone lines and up to 16 digital telephones to the 4x16 media bay module (MBM). The analog telephones lines are connected to the 4x16 MBM through the R...

344 Appendix D 4x16 wiring charts N0060612 N0060612 Table 90 lists the wiring details for the RJ-21 connector on the 4x16 MBM. Table 90 4x16 MBM RJ-21 connector wiring (Sheet 1 of 2) Set Pin Connection Wire color 1 26 Tip White-Blue 1 Ring Blue-White 2 27 Tip White-Orange 2 Ring Orange-White 3 28 Ti...

Appendix E DSM16 and DSM32 wiring charts 347 BCM200/400 4.0 Installation and Maintenance Guide Appendix E DSM16 and DSM32 wiring charts Digital telephones, such as the Business Series Telephones, are connected to a digital station module (DSM16 or DSM32) through the RJ-21 connectors on the front of ...

Appendix F ASM8, ASM8+, and GASM8 wiring chart 349 BCM200/400 4.0 Installation and Maintenance Guide Appendix F ASM8, ASM8+, and GASM8 wiring chart Analog telephony devices, such as single-line telephones, modems, and fax machines, are connected to the analog station module (ASM) through the RJ-21 c...

351 BCM200/400 4.0 Installation and Maintenance Guide Appendix G Market profile attributes This section describes some of the differences in the market profile attributes. These attributes are based on the market profile that you select when you configure the system. Each market profile is designed ...

352 Appendix G Market profile attributes N0060612 N0060612 FEM MBM–Norstar trunk cartridge combinations Norstar trunk cartridges can be connected to the BCM system using the fiber expansion module (FEM). The following table provides a cross-reference between market profiles and the Norstar trunk car...

Appendix G Market profile attributes 353 BCM200/400 4.0 Installation and Maintenance Guide Time zones and language information This section provides information about time and date format and language support for Central America and South America. Time and date format based on language Time zones ar...

354 Appendix G Market profile attributes N0060612 N0060612 The format of the time and date changes are based on the prime language of the market profile. Table 95 provides a list of formats based on language or country. Language support for South America and Central America Table 96 shows the langua...

Appendix G Market profile attributes 355 BCM200/400 4.0 Installation and Maintenance Guide Caller ID display formats The Caller ID function is supported on telephones that provide a display window. Caller ID formats consist of the name and number of the calling party. For further information on comp...

368 Appendix G Market profile attributes N0060612 N0060612 Global analog trunk parameters This section contains information for the GATM4 and GATM8 MBMs. The information in the tables applies to downloaded profiles only; it is not applicable to DIP switch modes. Global analog trunks are not supporte...

Appendix G Market profile attributes 371 BCM200/400 4.0 Installation and Maintenance Guide GASM8 parameters This section contains information for the GASM8 MBM. Global analog stations are not supported in the following market profiles: Brazil, CALA, Denmark, France, Germany, Holland, Italy, Norway, ...

Appendix G Market profile attributes 375 BCM200/400 4.0 Installation and Maintenance Guide Analog and digital trunk types Table 110 provides a description of the types of analog and digital trunks. Note that some of the analog and digital trunks are available only when you select specific market pro...

377 BCM200/400 4.0 Installation and Maintenance Guide Index Numbers 1120E IP Phone description 73 1140E IP Phone description 73 2001 IP Phone description 74 2002 IP Phone description 74 2004 IP Phone description 74 2007 IP Phone description 74 2033 audio conferencing unit 74 2050 IP Phone descriptio...