Nortel 1424 Switch - Manual

ii Introduction About Nortel Networks Nortel Networks is a global Internet and communications leader serving the emerging and existing needs of our Enterprise and Service Provider customers. The corporation is focused on further development of it’s leadership position in four major market areas; Wir...

1 Customer Profile Alteon Web Switches are an ideal solution for Enterprises, Hosting Providers, Content Providers, e-Businesses and Service Providers that require a high performance switching solution for high-traffic IT Data Centres, network and hosting infrastructures. Typical Applications In ord...

4 Alteon Web Switch Module (WSM) Ordering Information For further information please contact your local Nortel Networks Representative.

• Improves network performance – with a 12.8Gbps Switch fabric and a forwarding rate of 5.1 million packets per second (Mpps), the BayStack 420 delivers wire-speed performance with no packet loss • Gibabit Uplink option port offers a choice of GBIC modules with different physical interfaces, includi...

This includes the detection of full duplex for servers and other switches and half-duplex legacy systems and hubs. • Security: BaySecure prevents unauthorised access to the switches and the network infrastructure. Features and Benefits • Scalability - BayStack 450 stacks up to 8 units providing up t...

Customer Profile • Voice over IP (VoIP) is a growing requirement of today’s enterprises. According to Phillips InfoTech, VoIP is expected to overtake traditional wireline telephony by 2006. It has become increasingly important for enterprises to have a wiring closet switch that handles both standard...

Technical Specifications • Carrier-class NEBS level 3 compliance - meeting the most rigorous electrical, environmental, temperature and vibration standards for reliability. • Dual Gigabit Ethernet ports using provisionable Multi-Link Trunking (MLT) - load sharing between the two Gigabit Ethernet por...

Customer Profile • RBOCs • ILECs • CLECs • PPTs • ELECs • IXCs • Incumbent and new service provider entrants Features and Benefits Industry-leading intelligence • Any-to-any auto discovery for single point provisioning • MPLS VPN and traffic engineering • Enables SLA enforcement • Network processor-...

Passport 8000 Series Switches 25 Customer Profile Enterprises: • Medium to large campus networks - Layer 3 core - Layer 2/3 distribution - Layer 2/3 Edge • Large enterprise metro networks - Metropolitan inter-campus connectivity • Real-time and streaming application infrastructure • IP Multicasting ...

• What are your plans for deploying streaming audio or video applications? • What are your plans for deploying desktop-based instruction? • What are your plans for deploying 10 Gigabit Ethernet? • Do you plan to connect to an optical Ethernet service provider? • Does fibre scarcity prevent you from ...

Customer Profile Enterprises deploying: • Enterprise wiring closets requiring high-density edge switching capacity • Customers who require a Layer 2 switch for aggregation with either copper or fibre • Customers using 100BASE-FX for desktop connectivity or backbones • Real-time and streaming applica...

34 Passport 8100 Edge Switching Modules Feature 50 Gbps forwarding performance 10, 6 or Central Office chassis, Central Office chassis 384 10/100BaseTX ports, 128 100BaseFX ports, or 64 copper or Fibre Gigabit Ethernet ports Redundant switch management Sub-second switch Management fail-over Redundan...

Contivity Secure IP Services Gateway 45 Contivity Secure IP Services Gateway Overview The Contivity Secure IP Services Gateways are the perfect answer for Enterprises building managed IP Virtual Private Networks (VPNs) — for intranets, extranets and remote access. A single hardware device provides a...

58 Passport 6400 Multiservice Enterprise Switch Key Points • Bandwidth Savings – achieve bandwidth savings through dynamic bandwidth allocation, voice (8K) and data compression, silence suppression, fax demodulation and optimised LAN access protocols • QoS Optimisation – Passport supports Multiple P...

OPTera Metro 5000 Multiservice Switch 67 Customer Profile Medium to large enterprise customers possessing mission critical data with access to dark fibre Service Providers: - Managed wavelength and connectivity/leased line services - Fibre relief (maximising capacity across a pair of fibres) - Missi...

Internet Telephones 87 Customer Profile Small medium size businesses with multiple sites orsmall distant offices that require a cost-effectivemethod of networking sites. i2002 Internet Telephone: Designed for office professionals and technical specialists, this multi-line phone offers an integrated ...

USB Headset Adapter 111 USB Headset Adapter Overview The USB Headset Adapter provides a high quality and low cost predictable audio interface for software based IP telephony clients such as the i2050 Software Phone. It is highly optimised for telephony applications. The headset adapter offers the po...

113 ISDN (Integrated Services Digital Network) ISDN (Integrated Services Digital Network) Overview Integrated Services Digital Networking or ISDN is a set of international standards that have been adopted by the International Telegraph and Telephone Consultative Committee (CCITT). ISDN provides busi...

121 Internet Telephony Gateway (ITG) Trunk ITG 1.0, 2.0 & 2.1 Trunk • Allows Meridian 1 voice traffic to be sent over a data network: - Saves on international toll charges (by leveraging existing or expanded flat-rate IP data network, instead of per-minute-charge circuit-switched PSTN) - More ef...

Meridian 1 Option 11c 123 Customer Profile • Single and multi-site SMEs that support more than 30 lines, communicate globally, use sophisticated telephony applications and want the ability to expand services on an as-needed basis • Small call centres and telemarketing environments seeking processing...

124 Meridian 1 Option 11c Trunking Management Easy to Use Digital Phones The Competitive Advantage of Unified Messaging Analogue: Loop or Ground Start, CO, FX, WATS, 2- or 4-wire E&M or 4-wire DX, DID, RAN, Paging, Meridian Gateway Digital: DTI, ISDN-PRI, ISDN-BRI, Internet Telephony Gateway Tru...

Meridian 1 Option 11c Mini 127 Customer Profile • Technology savvy enterprises that communicate globally with multiple remote locations • Remote sites that need powerful voice features, data connections, LAN communications, CTI and information services • Branch offices supporting fewer than 80 lines...

Customer Profile Businesses of all sizes can enjoy the benefits of voice processing with Meridian Mail. The system can scale from 2 to 96 ports with 5 to 800 hours of storage capacity, so you can start small and grow your system in line with your business requirements. Key Points • The benefits of a...

Messaging - CallPilot Unified Messaging 155 CallPilot Mini for Meridian 1 Small to Medium business voice messaging solution specially designed to work with Meridian 1 Option 11 / 11C Mini business communications systems and Succession CSE 1000 call server. Features: • 8 Port wall mounted • IP enable...

Symposium Agent 157 Symposium Agent Overview Symposium Agent is a software framework that allows call centre managers to rapidly implement telephony integration with virtually any Windows or Web based application. Operating in a centrally managed environment, call centre managers can use Symposium A...

Symposium Agent Greeting 159 Symposium Agent Greeting Overview Nortel Networks Symposium Agent Greeting offers contact centres a simple, cost effective and easy-to-use solution that enables contact centre agents to pre-record standard or multiple greetings that can be played to each customer before ...

Symposium Call Centre Server 161 Symposium Call Centre Server Overview Symposium Call Centre Server (SCCS) offers a complete and powerful communication solution for dynamic contact centres, providing skill-based routing, comprehensive management and reporting and real-time displays for agents, super...

Symposium Express Call Centre 165 Symposium Express Call Centre Overview Symposium Express Call Centre (SECC) delivers sophisticated, skill-based call routing and management reporting to customer care centres with up to 150 active agents. Leveraging the rich functionality of the higher-capacity Symp...

Symposium Web Client 173 Customer Profile • All new and existing Symposium Call Centre Server customers • Medium to large contact centres where many clients are required • Contact centres requiring agent desktop-based real-time displays Defining Needs • Are you aware that thin clients can cut deskto...

Symposium Web Centre Portal 177 Symposium Web Centre Portal Overview Symposium Web Centre Portal 3.0 empowers businesses with the capability to enhance customer interactions through a management solution that enables enterprises to receive, route, track and report on electronic inquiries from the en...

• MPS 1000’s non-blocking, programmable call handling platform delivers connectivity of any port to any port, or to any shared resource, reducing hardware requirements and monthly trunking costs while increasing system flexibility. • Since the MPS 1000 supports both digital and IP voice protocols, c...

Customer Profile Typical end users who would benefit most from Meridian/Succession DECT: • People who spend time away from their desks • People without dedicated “office space” • People with multiple work areas Typical businesses that would benefit from in-building mobility: • Manufacturing • Retail...

One Network - A World of Choice 203 One Network - A World of Choice A sustainable, profitable solution for the new enterprise network. New business realities bring profound implications for network and information management strategies. IT executives have had to reassess the way they build, manage a...

optimising the customer relationship and every encounter with the customer, which can lead to increased profitability and accelerated business success. Using new technologies such as Voice over IP (VoIP), Internet Protocol Virtual Private Networks (IP-VPN) and Optical Ethernet, Nortel Networks deliv...

IP Contact Centre Solution 207 IP Contact Centre Solution Customer Needs • Converge voice and data infrastructure in the contact centre for increased savings and reduced operating costs • Optimise resources by creating a virtual contact centre with skills distributed across a wide geographic area • ...

208 IP Contact Centre Solution PSTN VoIP Enterprise LAN/WAN Agent in Main Call Centre Site Meridian 1 Symposium Call Center orSymposium Express Call Center i2050 Soft Phone Home Worker Remote Office 9150 Internet Gateways Branch Office i2004 Internet PhoneFlexible Agent Location PSTN Enterprise LAN/...

The IP Contact Centre solutions building blocks are: • Infrastructure based on Meridian 1 Option 11 to 81 or Succession CSE 1000 product lines, including Meridian Internet Telephony Gateway (ITG) and i2004 Internet telephone sets • Contact Centre functionality based on Symposium Call Centre Server 4...

Multimedia Customer Contact Centre Solution 211 Multimedia Customer Contact Centre Solution Customer Needs • Create a tightly integrated Customer Contact Centre that converges voice and data technologies with Internet services in a reliable, flexible and scalable way, evolving seamlessly in line wit...

Speech Enabled Self Service Solutions 215 Speech Enabled Self Service Solutions Customer Needs • The ability to provide a differentiated customer care application that operates more effectively, reducing operating costs and to build customer loyalty in today’s highly competitive world • Provide 24/7...

WAN or Internet Contivity VPN Switch Radius Servers Alteon Contivity IPSec Client IDS Servers Secure Server Farm Passport 8600 Metro Optical Ethernet Firewalls Passport 8600 with WSM Passport 8600 Passport 8600 with WSM Clients Clients Streaming Media Servers BPS/BS 450 Stack BPS Stack BS 450 Stack ...

Home Worker Non-Meridian 1 PABX Users Meridian 1 PABX Users Internet i2050 IP Soft Phone Contivity VPN Switch Business Communications Manager Voice Voice PSTN PSTN PBX LAN Contivity VPN Switch Meridian 1 with ITG Users Database Broadband access Contivity IPSec Client Home workers have VPN access wit...

OPTera Metro 5200 Storage Array Server Farm OPTera Metro 5200 Passport 8600 Layer 2-7 Passport 8600 Layer 2-7 Paris London NAS SAN DWDM IP/MPLS Storage Area Networking solutions use a number of integrated infrastructure components to enable a variety of storage applications. The solutions are typica...

The end-to-end Ethernet, known as the optical Ethernet, allows large Enterprises with access to optical fibre, to establish next generation networks that deliver simplicity, low cost and reliability through extending the popular Ethernet protocol into the MAN and WAN, taking with it cost points, per...

IP Telephony Solutions 233 Multimedia Converged Network Head Office Branch Office Flexible worker 3 2 1 Convergence in the WAN (VoIP) (Centralised services = centralised support) • Faster roll-out of new services network-wide • Flexible working “Death of distance” • Reduced long distance changes Con...

• Telemarketing environments and call-centre users such as banks, financial institutions, betting shops, mail order companies. • Enterprises wishing to deploy Unified Messaging. • Need to update employees with live updates of critical information (such as market movements and breaking news stories) ...

The Alteon SSL accelerator means that performance does not have to be compromised for security. With Nortel Networks Security Solutions, enterprises can confidently and confidentially use the Internet as an extension of their trusted internal network. Protection from external attacks, application ab...

P R O D U C T & S O L U T I O N I N D E X 802.11 Wireless IP Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Access Stack Node (ASN) BayRS Router . . . . . . . . . . . . . . . . . . ...

Nortel Networks Maidenhead Office Park Westacott Way Maidenhead, Berkshire SL6 3QH United Kingdom Nortel Networks European Customer Information Centre Telephone 00 800 8008 9009 * +44 (0) 20 8920 4618 * Number accessible from most European countries Fax +44 (0) 20 8945 3060 e-mail euroinfo@nortelnet...