Page 3 - Revision history
Page 3 of 44 Communication Server 1000S Overview 4 Revision history August 2005 Standard 3.00. This document is up-issued to support Communication Server 1000 Release 4.5. September 2004 Standard 2.00. This document is up-issued for Communication Server 1000 Release 4.0. October 2003 Standard 1.00. ...
Page 5 - Contents
Page 5 of 44 Communication Server 1000S Overview 6 Contents About this document . . . . . . . . . . . . . . . . . . . . . . . 7 Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Applicable systems . . . . . . . . . . . . . . . . . . . . . ....
Page 7 - About this document; Subject; Note on legacy products and releases
Page 7 of 44 Communication Server 1000S Overview 10 About this document This document is a global document. Contact your system supplier or your Nortel representative to verify that the hardware and software described are supported in your area. Subject This document provides an overview of the gene...
Page 8 - Technical Documentation; Applicable systems; NTPs
Page 8 of 44 About this document 553-3031-010 Standard 3.00 August 2005 Technical Documentation link under Support & Training on the Nortel home page: www.nortel.com Applicable systems This document applies to the Communication Server 1000S (CS 1000S) system. Intended audience This document is i...
Page 9 - Online
About this document Page 9 of 44 Communication Server 1000S Overview • Integrated Call Director: Service Implementation Guide (553-3001-361) • Integrated Call Assistant: Service Implementation Guide (553-3001-362) • IP Line: Description, Installation, and Operation (553-3001-365) • Telephones and Co...
Page 11 - Description and features
Page 11 of 44 Communication Server 1000S Overview 22 Description and features Contents This section contains information on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Migrating to an IP telephony network . . . . ....
Page 12 - Introduction; Migrating to an IP telephony network; WARNING
Page 12 of 44 Description and features 553-3031-010 Standard 3.00 August 2005 Introduction The CS 1000S is an IP PBX that was introduced to address the increasing demand for Voice over IP (VoIP) and support the convergence of voice and data networks. In addition to supporting powerful new IP feature...
Page 13 - Telephony; Internet Enabling; Meridian 1
Description and features Page 13 of 44 Communication Server 1000S Overview Figure 1Software architecture for telephony Telephony Feature Processing is based on the existing Meridian 1 Call Processing software and provides industry-leading feature capabilities. The Virtual Connection Manager allows I...
Page 14 - Features; Capacity
Page 14 of 44 Description and features 553-3031-010 Standard 3.00 August 2005 The Circuit Switching Manager evolved from Meridian 1 software. This migration strategy enables Telephony Feature Processing for future releases of CS 1000S to control existing Meridian 1 hardware components. In this way, ...
Page 15 - Software applications; CallPilot applications
Description and features Page 15 of 44 Communication Server 1000S Overview The CS 1000S provides a number of capabilities to ensure that telephony is available in the event of equipment failure at a site. CS 1000S provides the following component redundancy: • Call Server with automatic database dis...
Page 16 - Symposium Call Center Server
Page 16 of 44 Description and features 553-3031-010 Standard 3.00 August 2005 • directories • call logs CallPilot 2.0 CallPilot 2.0 includes the 501t and the 1002rp messaging platforms as replacements for the existing standalone platforms. CallPilot 1.5 Mini CallPilot 1.5 Mini is a less expensive, e...
Page 17 - Nortel Integrated Call Assistant
Description and features Page 17 of 44 Communication Server 1000S Overview The VoIP features automatically switch from the IP network to the PSTN, when voice Quality of Service (QOS) falls below a pre-determined threshold. IP Telephony resumes when QOS levels return to an acceptable level. Remote Ga...
Page 18 - Enhanced system management; Optivity Telephony Manager
Page 18 of 44 Description and features 553-3031-010 Standard 3.00 August 2005 Enhanced system management CS 1000S supports a suite of value-added management capabilities for multiple systems that reduces a customer’s total cost of ownership. These include Optivity Telephony Manager (OTM) and Element...
Page 19 - Terminal equipment
Description and features Page 19 of 44 Communication Server 1000S Overview • configuration and maintenance of traditional routes and trunks • configuration and maintenance of numbering plans • configuration of Call Server data blocks (such as configuration data, customer data, Common Equipment data,...
Page 20 - IP Phones
Page 20 of 44 Description and features 553-3031-010 Standard 3.00 August 2005 • IP Phone adapter • analog telephones and devices • attendant consoles For further information on analog and digital telephones, see Telephones and Consoles: Description, Installation, and Operation (553-3001-367). See IP...
Page 21 - Digital telephones
Description and features Page 21 of 44 Communication Server 1000S Overview 802.11 Wireless IP Gateway The e-mobility Meridian Gateway supports communication between the circuit-switched telephony network and the H.323 Wireless IP terminals on a customer’s corporate IP network. For further informatio...
Page 22 - Attendant consoles; Interworking/Interoperability
Page 22 of 44 Description and features 553-3031-010 Standard 3.00 August 2005 Attendant consoles The CS 1000S system supports an Attendant PC software console and the M2250 attendant console. The Attendant PC software enables users to perform attendant console and call processing functions on a Wind...
Page 23 - System architecture
Page 23 of 44 Communication Server 1000S Overview 32 System architecture Contents This section contains information on the following topics: Hardware architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Call Server . . . . . . . . . . . . . . . . . . . . . . . ...
Page 24 - Hardware architecture
Page 24 of 44 System architecture 553-3031-010 Standard 3.00 August 2005 Hardware architecture A typical CS 1000S system consists of the following major hardware components: • NTDU30 Call Server • NTDU27 Signaling Server • NTDU14 Media Gateway 1000S (MG 1000S) • NTDU15 Media Gateway 1000S Expander (...
Page 26 - Call Server; Media Gateway 1000S SSC card
Page 26 of 44 System architecture 553-3031-010 Standard 3.00 August 2005 Call Server The Call Server provides telephony services, such as call processing, and supports trunking features. It also acts as a database server for synchronization of configuration information with all MG 1000S systems. A C...
Page 27 - Signaling Server
System architecture Page 27 of 44 Communication Server 1000S Overview Signaling Server CS 1000S systems use a Signaling Server. The Signaling Server is an industry-standard, PC-based server that provides a central processor to drive H.323 and Session Initiation Protocol (SIP) signaling for IP Phones...
Page 28 - Network Routing Service; SIP Redirect Server
Page 28 of 44 System architecture 553-3031-010 Standard 3.00 August 2005 Terminal Proxy Server The Terminal Proxy Server (TPS) acts as a signaling gateway between the IP Phones and the Call Server using the UNIStim protocol. It performs the following functions: • converts the IP Phone UNIStim messag...
Page 29 - NRS Database; NRS Manager web interface; Element Manager
System architecture Page 29 of 44 Communication Server 1000S Overview • NRS Database — The NRS database stores the central dialing plan in XML format for both the SIP Redirect Server and the H.323 Gatekeeper. The SIP Redirect Server and H.323 Gatekeeper both access this common endpoint and gateway d...
Page 30 - Infrastructure
Page 30 of 44 System architecture 553-3031-010 Standard 3.00 August 2005 The MG 1000S supports a Small System Controller (SSC) card and four slots for flexible configurations of line, trunk, and application cards. Note: You can configure the SSC in the MG 1000S for survivability to assume local call...
Page 31 - Software architecture; Centralized Automatic Software Upgrade
System architecture Page 31 of 44 Communication Server 1000S Overview Software architecture Centralized Automatic Software Upgrade Centralized Automatic Software Upgrade allows a new version of software to be automatically loaded on the MG 1000S after the Call Server software is upgraded. To reduce ...
Page 33 - Configuration options
Page 33 of 44 Communication Server 1000S Overview 44 Configuration options Contents This section contains information on the following topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Single campus deployment . . . . . . . . . . . . ...
Page 35 - Single campus deployment
Configuration options Page 35 of 44 Communication Server 1000S Overview Single campus deployment Figure 3 shows an example of a single campus deployment and its components. Figure 3Single campus deployments example Survivable! Survivable! Survivable! Survivable! 553-AAA2130 PSTN Applications: Nortel...
Page 37 - Multiple buildings in a campus; Campus
Configuration options Page 37 of 44 Communication Server 1000S Overview Multiple buildings in a campus Figure 4 shows a CS 1000S system distributed across multiple buildings in a campus setting. You can distribute MG 1000S systems and users across a campus IP Network. Figure 4Multi-site deployment w...
Page 38 - Multiple sites
Page 38 of 44 Configuration options 553-3031-010 Standard 3.00 August 2005 Multiple sites Figure 5 shows a multi-site deployment with a central Call Server and a branch office. Figure 5Central Call Server with branch office The following apply to a multi-site deployment: • The Call Server at the cen...
Page 39 - Routing to and from local branch offices
Configuration options Page 39 of 44 Communication Server 1000S Overview — Requires its own Signaling Server. — MG 1000B in remote branch offices enables local PSTN and 911 access. — IP Phones are configured and managed centrally from the main office. — The MG 1000B is survivable in the event of a WA...
Page 40 - Distributed Call Servers
Page 40 of 44 Configuration options 553-3031-010 Standard 3.00 August 2005 Distributed Call Servers Distributed Call Servers are defined as multiple CS 1000S systems. Figure 6 shows an example of multi-site deployment with distributed Call Servers. Figure 6Distributed Call Servers The multi-site dep...
Page 41 - Reliability strategies
Configuration options Page 41 of 44 Communication Server 1000S Overview • full-featured networking between sites using IP Peer Networking and/or TIE trunks • transparent to user at all sites Reliability strategies Communication reliability is critical to the operation of any business. A number of ca...
Page 43 - IP telephony node configuration; WAN
Configuration options Page 43 of 44 Communication Server 1000S Overview Figure 7Network failure with survivable MG 1000S systems IP telephony node configuration An IP telephony node is a grouping of Voice Gateway Media Cards (and Signaling Servers), regardless of the location of the Voice Gateway Me...
