Multi-Tech Systems CF220 - Manual

Multi-Tech Systems CF220

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Table of Contents:

  • Page 2 – User Guide; Revision Level
  • Page 3 – CF220 CallFinder User Guide; Table of Contents; DID
  • Page 5 – Product Description; Multi-Tech’s CF220 CallFinder; Product Features
  • Page 6 – Prerequisite: Ordering the DID Line; Parameter Value; Chapter 3: CallFinder Server; Safety Warnings; both
  • Page 7 – Technical Specifications; Related Manuals; on CD
  • Page 8 – Chapter 2 – Sample System; Introduction; Spigglebrim
  • Page 9 – Spigglebrim’s Initial Situation; PBX; LAN; Spigglebrim Vacuum Cleaner Co.; Operator; Permanent phone numbers for outside callers,; PSTN; Internet; Directory Number Range:
  • Page 10 – Step 1 Practical: Add CallFinder and connect to network.; CallFinder connects to; CallFinder’s built-in software
  • Page 12 – Step 2 Practical: Add DID lines and connect to CallFinder.; DID Lines; Two DID lines (10 directory
  • Page 13 – Step 2 Technical: Enter operating parameters of DID lines.; CF; Technical Parameters Related to DID Line
  • Page 14 – DID Line; connects to a station port
  • Page 16 – connects to a trunk port; DID calls are treated like calls; Billing; Because calls are handled as external calls,
  • Page 18 – Step 5 Practical: Map PBX Extensions to DID Numbers; CallFinder
  • Page 19 – Step 5 Technical: Create CallFinder Phonebook.
  • Page 20 – Step 6: Administering the CallFinder System
  • Page 21 – Conclusion
  • Page 22 – We Supply
  • Page 23 – You Supply; Summary; Do not connect FXS to FXS; Connect CallFinder 5Vdc Power Supply to AC Outlet; The CallFinder’s 5Vdc; Caution; The CallFinder’s 5Vdc; Caution; screen appropriately.
  • Page 24 – Channel Configuration | Extension Port; Connect CallFinder to DID Lines; Connect CallFinder to Ethernet Network; Note
  • Page 25 – Part B: Configuring the CallFinder Server; Collecting Configuration Data; Subnet Mask; and FFCF Manager’s Add FaxFinder screens)
  • Page 26 – Ordinary User Parameters
  • Page 27 – Setting Admin PC to Startup IP Address; Troubleshooting
  • Page 28 – Setting CallFinder IP Addresses; a. In the CallFinder; Administration; Resetting Admin PC to Its Regular IP Address; Login; as User Name and; admin; screen, after entering your username and password, you will be; cancels the
  • Page 29 – Setting Administrative Functions; Go to the CallFinder; Phone Book; b. “Unassigned Number” Row: Specifying PBX Extension; always
  • Page 30 – Setting Up the Mail Server; SMTP Configuration
  • Page 31 – Configuring the CallFinder’s Channels; Signs of incorrect polarity
  • Page 32 – Extension Mic Gain; Extension Speaker Gain; Connecting CallFinder to PBX; Remember; Testing the Channel with a Call; Current Status: DID Modem
  • Page 33 – Changing Administrator’s Password for CallFinder SW; Password Administration; screen, enter a new User ID and Password for the CallFinder; screen will appear.; above the Phone Book list.
  • Page 34 – Chapter 4 – CallFinder Sof tware; Home Screen; The CallFinder; Home; screen offers access to all other CallFinder software screens.
  • Page 35 – Login Screen; in place of
  • Page 36 – Call Log Screen; Call Log Screen Field Definitions; mmm
  • Page 37 – Current Status Screen; type
  • Page 38 – Logout Option
  • Page 39 – Administration Screen; Administration Screen Field Definitions; The IP address of the CallFinder.
  • Page 41 – Request Interval; is the day of the; Time Format
  • Page 42 – Phone Book Screen
  • Page 44 – Channel Configuration Screen; Field Name; This is a very sensitive parameter.
  • Page 45 – Auto Attendant Delay
  • Page 46 – Password Administration Screen
  • Page 47 – Front Panel LEDs; Chapter 7: FFCF Manager Operation
  • Page 48 – Call Log Email Messages; The state of each DID channel modem is indicated in the
  • Page 49 – Chapter 6 - FFCF Manager Installation
  • Page 50 – Installing FFCF Manager Software
  • Page 51 – Uninstalling or Reinstalling the FFCF Manager Software; Start; Select the FaxFinder CallFinder Manager program and click; Remove
  • Page 52 – Next
  • Page 53 – A transient screen appears while files are being removed.
  • Page 54 – Finish
  • Page 55 – FFCF Manager; FFCF Manager Command Summary; How to Access Command Command Name; Edit Menu
  • Page 56 – Opening the FFCF Manager Software; The FFCF Manager main screen will appear.
  • Page 57 – FFCF Manager Main Screen; Primary; ) and one or more CallFinders functioning as client or slave units; Copy; as; Independent
  • Page 58 – Exit
  • Page 59 – FFCF Manager “Edit” Menu; Edit Menu Command
  • Page 61 – Invoking synchronization
  • Page 62 – Adding CallFinders; menu; Add FaxFinder/CallFinder; screen; OK
  • Page 63 – Right-Click Menu for Selected CallFinder Device; Right-Click Menu Command; Device
  • Page 64 – Deleting a CallFinder; Invoking the; Delete; at the ‘confirmation’ screen to complete the deletion command.
  • Page 65 – Saving a Configuration; . Choose the location at which
  • Page 66 – Restoring a Configuration
  • Page 67 – Description
  • Page 69 – Firmware Updating Process - Detailed; gpqg; yz; You must have the update files on your computer; NOTE; CallFinder Channel-Modem Firmware Update; FaxFinder/CallFinder Manager; software main screen. In the; before continuing. (You cannot update the CallFinder while it is
  • Page 70 – CallFinder Update Select; field, select the DID-channel modem that you want to
  • Page 71 – Start Update; screen will appear. Click
  • Page 72 – TFTP; screen may appear
  • Page 73 – CallFinder Server Firmware Update; screen will appear. The current firmware versions for the
  • Page 74 – Browse to the location of the most recent firmware file.
  • Page 75 – updated version will be listed.
  • Page 77 – Chapter 8: Troubleshoot ing; What if I don't get an email when I set the mail server address ?
  • Page 78 – Username/Password Issues; . Some mail servers require that the CallFinder use its; screen. If the mail
  • Page 79 – REMEDY; screen and if you fail to hear voice-- both the; Polarity Check; Call Logs; What if the CallFinder presents the wrong time of day?; Time Server Status; Current Status; : Reverse DID line polarity in; Channel Configuration
  • Page 80 – Chapter 9 – Regulatory Information; For current products is
  • Page 81 – Fax Branding Statement; fax branding
  • Page 82 – Canadian Limitations Notice
  • Page 83 – Repair; Multi-Tech Warranty Statement; Repair Procedures for U.S. and Canadian Customers; for details on rates and coverage’s.
  • Page 84 – Repair Procedures for International Distributors
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USER GUIDE




CallFinder

CF220

DID-to-Analog Telephony Adapter










User Guide





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Summary

Page 2 - User Guide; Revision Level

CallFinder TM User Guide Model CF220 DID-to-Analog Adapter PN S000350A, Version A Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2004, by Multi-Tech Systems, Inc. Multi-T...

Page 3 - CF220 CallFinder User Guide; Table of Contents; DID

Multi-Tech Systems, Inc. CF220 CallFinder User Guide 3 Table of Contents CHAPTER 1 – PRODUCT DESCRIPTION AND SPECIFICATIONS ................................................................5 P RODUCT D ESCRIPTION ...........................................................................................

Page 5 - Product Description; Multi-Tech’s CF220 CallFinder; Product Features

Chapter 1: Product Description and Specifications Multi-Tech Systems, Inc. CF220 CallFinder User Guide 5 Chapter 1 – Product Description and Specif ications Product Description The CallFinder is a DID-to-analog telephony adapter. It brings analog DID services to a key telephone system or PBX that is...

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