Page 2 - This information is subject to change without notice.; Silencing an Alarm; DISARM SILENCE; Press the Select key under; SILENCE; to stop the bell or siren. This does NOT disarm the system.; Area Systems; What to do when a trouble tone is sounding
Copyright © 1999 - 2002 Digital Monitoring Products, Inc. Information furnished by DMP is believed to be accurate and reliable. This information is subject to change without notice. Silencing an Alarm All/Perimeter and Home/Away Systems While the alarm bell or siren is sounding, enter your user code...
Page 3 - Security Command; XR20 Command Processor; Panels; Table of Contents; Section
Security Command ® User's Guide XR20 Command Processor TM Panels Table of Contents Section Page Section Page About Your Security System ........................................ 1 The Security Command Keypad ................................... 2 Special Security Command Messages ........................
Page 4 - i i; Emergency Evacuation Plans; Draw a floorplan of your home or business; NEVER; If the head count shows one or more; Practice your escape plans; Early detection
i i Emergency Evacuation Plans The National Fire Protection Association recommends that youestablish an emergency evacuation plan to safeguard lives in theevent of a fire or other emergency. Use the following steps as aguide. Draw a floorplan of your home or business On a clean sheet of paper, draw ...
Page 5 - XR20 Introduction; About Your Security System; Parts of the System; Security Command keypad; A Note About False Alarms; Introduction
XR20 Introduction 1 About Your Security System Your Security Command system has been designed with your safetyand comfort in mind. It uses the latest in computer technology tocreate the most user friendly security and fire system on the markettoday.The system combines ease of use with a simple to un...
Page 6 - Data Entry keys; 2-Character Keypad User Options Menu; SET BRIGHTNESS; The Security Command Keypad; Select keys
2 XR20 Introduction Data Entry keys These keys allow you to enter your user code when arming or disarming, and enter other information into the system. Back Arrow key The Back Arrow key is used to go back through the keypad displays while operating your system. You can press the Back Arrow key to ba...
Page 7 - Special Security Command Tones; Zone Activity Check tone:; any; What to do when the trouble tone is sounding; Special Security Command Messages
XR20 Introduction 3 Special Security Command Tones Your keypad also contains a small speaker that allows it to alert you to events as they occur on your system. Below are brief descriptions of the different tones you will hear from the keypad: Fire alert: Your keypad may sound a fire tone to alert p...
Page 8 - Understanding Security System Terms; delay time expires. Once that time has
4 XR20 Introduction Understanding Security System Terms Throughout this guide, and in some displays on your keypad, you willsee certain words or phrases that might be unfamiliar. Althoughevery effort has been made to use terms that are commonly known,there are some for which there was no acceptable ...
Page 9 - Central Station Monitoring; and; Armed Status; The perimeter areas are on; Status List; not; Zone Status; Exit Error
XR20 Introduction 5 Central Station Monitoring Your system can also be programmed to automatically send alarm,trouble, and arming and disarming reports to a central station.Operators at the central station can then dispatch the appropriateauthorities or contact you with the specific event informatio...
Page 10 - How your System Operates; Arming Functions
6 XR20 Introduction How your System Operates Your system has been programmed to operate in one of threemodes: Area Arming, All/Perimeter, or Home/Sleep/Away.• Area Arming - Your burglary protection is divided into up to fourareas. Each area can have a custom name, be turned on or offindependently of...
Page 11 - Area System Arming; Arming the System
XR20 Arming and Disarming 7 Area System Arming Area Assignment: Your security system has been programmed into separate areas. The number of areas and their names are listed inthe back of this guide. Arming or Disarming: You can arm and disarm all areas at one time or each area individually. You can ...
Page 12 - Area System Disarming; Disarming an Area System
8 XR20 Arming and Disarming Area System Disarming Disarming: While the system is armed, you can only enter the premises through an exit/entry delay door without causing analarm. After opening the door, the Security Command keypadsounds a prewarn tone to remind you to disarm the system. You mustdisar...
Page 13 - All/Perimeter System Arming; Interior; System Ready/System Not Ready Keypad Displays
XR20 Arming and Disarming 9 All/Perimeter System Arming Area Assignment: Your security system is divided into two separate areas. Motion detectors, inside doors, and other interior protectiondevices are assigned to the Interior area while windows and exterior doors are assigned to the Perimeter area...
Page 14 - All/Perimeter System Disarming; Disarming an All/Perimeter System
10 XR20 Arming and Disarming All/Perimeter System Disarming Disarming: While the system is armed, you can only enter the premises through an entry/exit delay door without causing analarm. After opening the door, the Security Command keypad sounds a prewarn tone to remind you to disarm the system. Yo...
Page 15 - Home/Away System Arming
XR20 Arming and Disarming 11 Home/Away System Arming Area Assignment: Your security system is divided into two or three separate areas. Motion detectors, inside doors, and other interiordevices are assigned to an Interior and possibly Bedroom area while windows and exterior doors, are assigned to a ...
Page 16 - Home/Away System Disarming; Easy ExitTM Feature
12 XR20 Arming and Disarming Home/Away System Disarming Disarming: While the system is armed, you can only enter the premises through an entry/exit delay door without causing analarm. After opening the door, the keypad sounds a prewarn tone to remind you to disarm the system. You must disarm the sys...
Page 17 - User Menu; Security Command User Menu; Many of the features of your system have been put into a User Menu
XR20 User Menu 13 User Menu Security Command User Menu Many of the features of your system have been put into a User Menu you can access from any Security Command keypad. The menurequires you to enter your user code and then only shows those functions to which you have access. To access the User Men...
Page 18 - Zone Activity Check; Selecting Zone Activity Check:
14 XR20 User Menu User Check-in User Code Level: Master or Standard Function: This feature allows you to monitor the arrival of children from school or employees to work by having a special Check-in Report sent to your alphanumeric or numeric pager. Your system must be programmed for the Pager Direc...
Page 19 - Sensor Reset; Resetting the Sensors; Outputs On Off; Turning the Outputs On and Off
XR20 User Menu 15 Sensor Reset User Code Level: Master or Standard Function: Resets smoke or glassbreak detectors. Also clears Fire and Supervisory zone alarms and trouble keypad displays. SensorReset also clears low battery displays if your system is using wirelesssensors.Once smoke or glassbreak d...
Page 20 - Bypass Zones; Using the Bypass Zones Function; Zone Monitor
16 XR20 User Menu Bypass Zones User Code Level : Master or Standard. Function : Allows you to bypass a zone prior to arming the system. Bypassing is usually done when a zone cannot be restored to normaland you want to arm the system. Once bypassed, the system willnot respond to any activity on the z...
Page 21 - Using the Zone Monitor Function; System Test; Using the System Test Function
XR20 User Menu 17 Using the Zone Monitor Function 1. Access the User Menu.2. Press the COMMAND key until ZONE MONITOR? displays. 3. Press any one of the Select keys. The keypad displays PERIM ALL NBR . 4. Select PERIM to place all disarmed perimeter zones into Zone Monitor. PERIM is displayed only o...
Page 22 - User Codes; only; User Code Authority Levels
18 XR20 User Menu User Codes User Code Level : Master only. Function : Allows you to add or delete a user from the system or change their user code or authority level.There are three characteristics associated with each user code: 10 3812 Master User Number User Code Authority Level User Number - Yo...
Page 23 - Changing User codes
XR20 User Menu 19 6. The display changes to MASTER? NO YES . Select YES to make this a Master user level with the authority to access all UserMenu functions.Select NO to make this a Standard user level. The following options can then be selected:6a. TEMP CODE NO YES . Select NO to make this a perman...
Page 24 - Deleting User codes; Ambush Codes; Setting an Arming and Disarming Schedule
20 XR20 User Menu Deleting User codes 1. Access the User Menu.2. Press the COMMAND key until USER CODES? displays. 3. Press any one of the Select keys. The keypad displays ADD DEL CHG . 4. Press the Select key under DEL to delete a user code from the system. You must have a Master user code level to...
Page 25 - off; Extended Schedules; Extending a Closing Schedule; Date and Time; Setting the Date and Time
XR20 User Menu 21 4. The keypad then displays OP (open) 00:00 PM MON followed by CL (close) 00:00 PM MON and DELETE KEEP . Press the Select key under DELETE . The keypad displays OPENING TIME? . Press COMMAND. The keypad now displays MON – : AM PM . Enter the time you want the burglary protection to...
Page 26 - Zone Activity Check Event Display; ACT DISABLED; Display Events; Using the Display Events Function
22 XR20 User Menu Zone Activity Check Event Display This displays the date and time the Zone Activity Check was enabledor disabled. 16-Character Display Description ACT ENABLED 10/17 The Zone Activity Check was enabled onOctober 17. 32-Character Display Description 5:18P 10/17 The Zone Activity Chec...
Page 27 - Zone Bypass Event Displays; left; E AST W I NDOW; Zone Event Displays; right; B A S E M ENT DOOR
XR20 User Menu 23 Zone Bypass Event Displays This displays the bypassing of system zones. 16-Character Display Description 2 6 B Y P S 1 2 1017 Zone 26 bypassed by user 12. Press the left Select key for the zone name and the right Select key for the time. 32-Character Display Description BYP 5:18P 1...
Page 28 - Arming and Disarming Event Displays; PER I M E T E R; User Check-in Event Displays
24 XR20 User Menu Arming and Disarming Event Displays This displays any arming or disarming of system areas. 16-Character Display Description ARM 3 1 2 10 1 7 Area 3 has been armed by user 12. Pressthe left Select key for the area name. Press the right Select key for the time the arming occurred. 32...
Page 29 - User Code Change Event Displays; Supervisory Event Displays; A UT O R E C A L L
XR20 User Menu 25 User Code Change Event Displays This displays any addition, deletion, or change to a user code. 16-Character Display Description 12 A D D 1 9 101 7 User 12 added user 19 on Oct. 17. Pressthe right Select key for the time this occurred. 32-Character Display Description A DD 11: 41A ...
Page 30 - System Monitor Event Displays; A C PO W E R
26 XR20 User Menu System Monitor Event Displays This displays any loss of the system's AC power or battery. 16-Character Display Description PO WER T B L 1017 An AC failure occurred on the system.Press the right Select key for the time. 32-Character Display Description TBL 1: 0 5 A 1 0 / 1 7 An AC f...
Page 31 - System Setup; My system is monitored by a central station.; System Setup; Protection Areas
XR20 System Setup 27 System Setup We have provided this System Setup section to allow you to track thecurrent status of the programmable options on your SecurityCommand system. If you make changes to the system, you shouldupdate the information contained on these pages. My system is monitored by a c...
Page 32 - HOW TO FILL IN THIS; Level
28 XR20 System Setup HOW TO FILL IN THIS TABLE User - The User Number of the person authorized to use thesystem. Level - Master or Standard authority. Temp Code - Is this code set to expire after seven days? All Areas - Does this user have the authority to arm and disarm allareas in the system? Arm ...
Page 34 - Easy EntryTM User's Guide; DOOR STRIKE; From the Status List, present; Door Strike Relay Operation; ARMING AND DISARMING AN AREA SYSTEM; Press Command. The keypad displays; ARM DISARM; Appendix
30 XR20 Appendix The relay activates forfive seconds during whichyou must open the door. Once you open the door,you have 40 seconds toexit and close the doorbefore the zone 2 Soft-Shunt expires. Easy Entry™ User's Guide This section of the user's guide provides information on using the Easy Entry™ a...
Page 35 - ARMING AND DISARMING AN ALL/PERIMETER SYSTEM; ARMING AND DISARMING A HOME/AWAY SYSTEM; Home/Away system Arming and Disarming; ENTRY DELAY; All Systems; Using the access reader for user menu access; NO YES
XR20 Appendix 31 ARMING AND DISARMING AN ALL/PERIMETER SYSTEM Press Command. The keypad displays PERIM ALL (when arming) or DISARM? . Press the Select key under the option. The keypad displays ENTER CODE: - . Present your card to the reader. Once it is validated by the system, both areas arm or disa...
Page 36 - Arming a Home/Away or All/Perimeter System
32 XR20 Appendix FA113 User's Guide These instructions guide you through the operation of the XR20Command Processor system using the FA113 Wireless KeychainRemote. The FA113 uses the audible output capability of theSecurity Command keypad to sound confirmation tones. It isrecommended that you use th...
Page 37 - Pager DirectTM User's Guide; Area Names; Fold; Pager DirectTM; List your system's area names and numbers below:
XR20 Appendix 33 Pager Direct™ User's Guide Pager Direct uses the reporting capability of your security system to dial your pager number and send reports in much the same way as someonesending you a pager message would do. You can receive reports of alarms, troubles, or armings and disarmings of the...
Page 38 - Typical Arming/Disarming Display Description; User Checkin Display Description; Typical System Event Display Description; Account Number; Numeric Pager Display
34 XR20 Appendix Account Number Whenever the system sends a message to your pager, it will sendthe account number first to identify itself. You will see: Typical Zone Event Display Description 20002 001 NORTHWEST DOORS BURG *ALARM* SHIPPING Account Zone Zone Name Zone Type Event Area Name Zone Types...
Page 39 - PhoneAccessTM User's Guide; How it works; Master; If; Press; Quick Reference Wallet Card; PhoneAccessTM Quick Commands
XR20 Appendix 35 PhoneAccess™ User's Guide This exciting feature allows you to call your XR20 system from any outside touch-tone phone to arm and disarm protection areas or turn on or off the panel's relay outputs. Press To do this You will hear # then 1 Arm all areas 3 short beeps # then 2 Arm area...
Page 41 - Common Keypad Displays; Message
XR20 Appendix 37 Common Keypad Displays Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible Solutions column to correctthe problem. In most cases, you will need to call a service person to correct the problem. Message Meaning Possible Solut io...
Page 42 - Index; Arming and Disarming, 24
38 XR20 Index Index 24-Hour Zone, 4895 Voice Module, 36ALARM display, 3All/Perimeter, 10 Arming, 9Disarming, 10Instant Arming, 9 Ambush Codes, 20Area, 8 Arming, 7Disarming, 8 Areas, 4Arming, 9 All/Perimeter, 9Area, 8Home/Away, 11 Authority Levels, 18Back Arrow key, 2Bypass Zones, 16Central Station M...
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