Lucent Technologies 108596560 - Manual

Lucent Technologies 108596560

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Table of Contents:

  • Page 3 – Contents
  • Page 4 – Index
  • Page 5 – Hospitality Operations; About This Document; and DEFINITY; Purpose; Attendants and front desk personnel
  • Page 6 – Organization; change system-parameters hospitality
  • Page 8 – Related Documents; Product Support; Feature
  • Page 9 – Hospitality Services Overview; offers the lodging operator the; TM Lodging Voice Messaging, Lucent I; Lodging Call; Telephone Support
  • Page 10 – PMS Integration
  • Page 11 – Messaging Services; Lodging messaging system, by the PMS, or; Lodging system greetings (such as; Flexibility
  • Page 12 – Guest Operations; ‘‘Guest Operations Artwork’’ on; Automatic Wakeup
  • Page 13 – Add Your Wakeup Call; call, followed by the
  • Page 14 – Change or Delete Your Wakeup Call; button to change press the; With Wakeup Activation Via Tones
  • Page 15 – If you wish to have a second wakeup call, pick up the handset of your; Delete Your Wakeup Calls; button to delete your first wakeup call.
  • Page 16 – Do Not Disturb; Emergency calls, cleared through the front desk
  • Page 17 – If you want to cancel Do Not Disturb completely, press the; Deactivate Do Not Disturb (Feature Button); When the Do Not Disturb lamp is on, press the Do Not Disturb button.; Emergency Access to the Attendant
  • Page 18 – Retrieving Messages; Lodging Administration and Feature Operations for more; Retrieving Messages from Your Room; ‘‘Retrieving FAX Messages’’ on page 16
  • Page 20 – Retrieving FAX Messages
  • Page 21 – Recording a Personal Greeting
  • Page 22 – Changing Your Password
  • Page 23 – Dial by Name; Call the Dial by Name extension as provided by the hotel.
  • Page 24 – Front Desk Operations; Attendant Backup
  • Page 25 – button to see how
  • Page 26 – CHECK IN COMPLETE
  • Page 27 – CHECK OUT COMPLETE: MESSAGE LAMP ON
  • Page 28 – removes controlled outward restriction; Station Hunt Before Coverage
  • Page 29 – Guest activation of wakeup calls is allowed under 2 conditions:
  • Page 30 – button and the display shows the failed wakeup information. With; button is administered as an Automatic Message
  • Page 31 – User Operation; WAKEUP MESSAGE: XXXX
  • Page 33 – Dual Wakeup
  • Page 34 – button to confirm the wakeup request.
  • Page 35 – Daily Wakeup; WAKEUP REQUEST CONFIRMED
  • Page 36 – Go on to
  • Page 37 – VIP Wakeup
  • Page 40 – Canceling Wakeup Calls; WAKEUP REQUEST CANCELED
  • Page 41 – Failed Wakeup Notification; MESSAGES FOR EXT XXXX
  • Page 42 – Controlled Restrictions; Outward — The guest cannot place calls to the public network.
  • Page 44 – Cancel Controlled Restriction for One Person
  • Page 45 – Activate Controlled Restriction for a Group of Rooms
  • Page 46 – Cancel Controlled Restriction for a Group of Rooms
  • Page 47 – button on any
  • Page 48 – Activate Do Not Disturb for One Room; AM
  • Page 49 – Cancel Do Not Disturb; THANK YOU - DO NOT DIST ENTRY CONFIRMED
  • Page 50 – Activate Do Not Disturb for a Group of Rooms
  • Page 52 – Message Waiting Notification; MESSAGE LAMP ON
  • Page 53 – PMS Alarms; button assigned to your attendant consoles and backup; You may have a; button assigned to your attendant consoles and backup; Crisis Alert
  • Page 54 – button on the
  • Page 55 – ‘‘Status Codes’’ on page 67
  • Page 56 – Recorded Announcements; For the Announcement circuit pack, perform the following:; button, or press the switchhook when finished.
  • Page 57 – For the Speech Synthesizer circuit pack, perform the following:
  • Page 58 – Automatic selection of DID numbers for a guest; DID VIEW DONE
  • Page 59 – Voice Messaging Operations; Connecting guests to the voice messaging system; Administrative Mailbox on INTUITY
  • Page 62 – Restoring a Deleted Voice Message
  • Page 63 – Retrieving Messages for Checked-Out Guests
  • Page 65 – Call Accounting Operations; Night Audit Procedures; Procedures’’ on page 62
  • Page 67 – Printing Key Reports
  • Page 68 – Cost Reports
  • Page 69 – Deleting Call Records
  • Page 70 – Housekeeping Staff Operations; Using telephones in guest rooms
  • Page 71 – Status Codes
  • Page 72 – repeating steps 1 and 2.; Housekeeping Status Codes and Meanings
  • Page 73 – Reports; Administration Reports; Command
  • Page 77 – Printer Reports; change system-parameters; command. On Page 2 of this administration screen, you can
  • Page 78 – Buffering Messages During Printer Failure
  • Page 79 – Printer Type; Log Only
  • Page 80 – Guest Operations Artwork; To use these artwork masters, perform the following:
  • Page 87 – Numerics
  • Page 91 – We’d like your opinion.
Loading the manual

555-230-723
Comcode 108596560
Issue 6
December 1999

GuestWorks

®

and

DEFINITY

®

Enterprise Communications Server

Release 8
Hospitality Operations

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Summary

Page 3 - Contents

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6 December 1999 Contents iii Contents Contents iii Hospitality Operations 1 ■ About This Document 1 Purpose 1 Organization 2 Conventions 2 Related Documents 4 Product Support 4 ■ Hospitality Services Overview 5 Telephone S...

Page 4 - Index

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6 December 1999 Contents iv Automatic Selection of DID Numbers for Guest Rooms 53 ■ Voice Messaging Operations 55 Administrative Mailbox on INTUITY 55 Connecting Guests to the Voice MessagingSystem 56 Restoring a Deleted V...

Page 5 - Hospitality Operations; About This Document; and DEFINITY; Purpose; Attendants and front desk personnel

Hospitality Operations 1 About This Document GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6 December 1999 Hospitality Operations About This Document This document contains the procedures for using the hospitality features of the GuestWorks ® and DEFINITY ® Enterprise...

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